+381603022591
HistoryGreeting submissive (protected) · Turns assertive · fd758505
No speech at this point
Outbound call · 07 Oct 2026, 13:51:26
fd758505-6a25-4892-a6cf-1b09f0d8033fa202c6bd-507e-4477-812c-e90629a4eba9SCL_BPCHnUA7w5FX · activenode-fd758505-6a25-4892-a6cf-1b09f0d8033fGreeting submissive (protected) · Turns assertive · fd758505
No speech at this point
{
"id": "1120a7aa-0720-4e89-8e95-d9c33f9c91da",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"room": "node-fd758505-6a25-4892-a6cf-1b09f0d8033f",
"type": "call.created",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"number": "+381603022591",
"direction": "outbound"
}
}{
"id": "1fb8d8b8-08c5-4088-8387-b624ad7fd83f",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.connecting",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f"
}
}{
"id": "86a2e2df-36a9-422b-8ee1-9d6c6c03088f",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9"
}
}{
"id": "37b5602b-b613-45d6-831b-ab04dc920f5e",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"sipCallId": "SCL_BPCHnUA7w5FX"
}
}{
"id": "e9853063-30e8-42c9-b114-026393a5143f",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.participant_joined",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"participantId": "callee"
}
}{
"id": "c81f32dc-cc12-4010-8e91-b923e73b6690",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"sipCallId": "SCL_BPCHnUA7w5FX",
"sipStatus": "dialing"
}
}{
"id": "f863019d-a15e-42d2-b617-6a26bf2613a5",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"sipCallId": "SCL_BPCHnUA7w5FX",
"sipStatus": "ringing"
}
}{
"id": "c4c33a10-2e74-40f6-98dd-d4782575a6ef",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"sipCallId": "SCL_BPCHnUA7w5FX",
"sipStatus": "active"
}
}{
"id": "58c40c6e-8613-46a8-b67e-259f57a31275",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.connected",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f"
}
}{
"id": "3e68c512-2ff3-4d0d-b511-bd00af9a3f52",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"type": "vtt.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "c52cc483-9074-4591-a64b-4e636019790d",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.ready",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9"
}
}{
"id": "a64c3aa4-1452-4156-b50d-9eea07aa4c21",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 504.96738000000005,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "9360efc0-a688-4fe8-acd0-45a7915c60f8",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "f501dff0-542e-4c62-a8a6-6596490169a9",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 536.96738,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "44ebcd50-9662-4a1f-a6fe-9d4f9a1512ec",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 1432.96738,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "9ce6bc14-bb80-4665-9c80-890bd0e44377",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "938551f5-b9cf-4063-a682-87c3eb1685c6",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 1784.96738,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "9ce6bc14-bb80-4665-9c80-890bd0e44377",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "3f3d3f51-4688-439b-8a93-80907a9eb15d",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "92dfff4e-3d0a-424f-8e6f-ac1950e66b8a",
"audioId": null,
"payload": {
"text": "Halo.",
"type": "vtt.transcript.delta",
"turnId": "92dfff4e-3d0a-424f-8e6f-ac1950e66b8a",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "7fec46b9-1148-4a09-a81e-17343f0ec335",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "92dfff4e-3d0a-424f-8e6f-ac1950e66b8a",
"audioId": null,
"payload": {
"text": "Halo.",
"type": "vtt.transcript.completed",
"turnId": "92dfff4e-3d0a-424f-8e6f-ac1950e66b8a",
"endedAt": "2026-10-07T11:51:35.622Z",
"segmentId": "4593b654-3c6c-44f4-9625-2d18d85dae28",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:34.726Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "f1affd7a-8896-4750-b45f-ad3aed20f40c",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "038807a4-b71e-4f79-9ad0-02fbf8c5aa01",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "038807a4-b71e-4f79-9ad0-02fbf8c5aa01",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/038807a4-b71e-4f79-9ad0-02fbf8c5aa01.wav",
"bucket": "livekit-node-stage",
"objectSha256": "1e3d98f7256c3a19c2f73aa0173e9e0e3a6417f49939a9b376274ec4eb282f6a"
},
"format": "pcm_s16le",
"sha256": "ffa703674c70ebd2177f80e57b759c682baf2a44a757d49f58cba6ae293bf67b",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:34.342Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "128e6a01-405f-441a-9a05-0172911d9db1",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 2562.424158,
"type": "silence.committed",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "9ce6bc14-bb80-4665-9c80-890bd0e44377",
"durationMs": 1120,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "f402ce3b-0fec-4200-8142-9ab9f5fa4d48",
"version": 1,
"operationId": null,
"turnId": "8594a7d4-b425-49fd-bf98-44001598db14",
"audioId": null,
"payload": {
"kind": "greeting",
"text": "Dobar dan, ja sam Aki, virtuelna asistentkinja АИК банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
"type": "dialog.turn.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "8594a7d4-b425-49fd-bf98-44001598db14",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "a084c5d2-38bf-4367-b322-d39efbe7ff6d",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Dobar dan, ja sam Aki, virtuelna asistentkinja АИК банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
"format": "pcm_s16le",
"sha256": "4816e6cb4cf0c63e0019c714dbed1ebc02f1c6566a1a7eec8c29185137ca7dd8",
"channels": 1,
"byteLength": 353280,
"durationMs": 7360,
"sampleRate": 24000
},
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "db012eae-8579-43ca-a5b9-8327cc301fea",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"firstFrameAt": "2026-10-07T11:51:36.789Z",
"participantId": "agent"
}
}{
"id": "2695af62-2455-44dd-8a63-6e869c2ad4f9",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "a628dd73-247a-46e6-bd36-550b9069d944",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "a628dd73-247a-46e6-bd36-550b9069d944",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/a628dd73-247a-46e6-bd36-550b9069d944.wav",
"bucket": "livekit-node-stage",
"objectSha256": "01eac0c49f18afc5cfc804d461268029095db5f9a7f83ed8d2a47771bf470c23"
},
"format": "pcm_s16le",
"sha256": "99b5fadea0917cbe15656493c0bfb327982a20c7a8261307f4be8c7fe6163d43",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:36.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "b53bf2d0-2abb-4c41-860c-addfc9c10899",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": "8b2f6ba0-9265-436d-9bfc-59b903b8fe80",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "8b2f6ba0-9265-436d-9bfc-59b903b8fe80",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/8b2f6ba0-9265-436d-9bfc-59b903b8fe80.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c273cc4c10893640d288defa5cde799a695487de35c2ec8e0132e992ed6a7e5b"
},
"format": "pcm_s16le",
"sha256": "409308acb3432b7d33b10ed454da40c3f8b6f702102bd6c63a4ebd95dbeb00a9",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:36.789Z",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "4f4885c6-edbb-4bd6-aa98-392fd362629a",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "6fbeb686-2c88-4447-a7a9-55c34567cb7b",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6fbeb686-2c88-4447-a7a9-55c34567cb7b",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6fbeb686-2c88-4447-a7a9-55c34567cb7b.wav",
"bucket": "livekit-node-stage",
"objectSha256": "26cd0d2cb032aa2f680512fce381b2779ce5ff65b8427e6cdb9aa31caff81d5b"
},
"format": "pcm_s16le",
"sha256": "56be570cbf4ba6d279ab43ed222e0172aaa0decfb78222f7f801529a6680105a",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:38.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "80221aa7-1607-42a4-b52f-ba798e7175b4",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": "366c3af0-c263-4724-bea9-2597f8c3d083",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "366c3af0-c263-4724-bea9-2597f8c3d083",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/366c3af0-c263-4724-bea9-2597f8c3d083.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4c75c57bf4ab13c21979c4f04e6ed01a4ff0c27dd8be92540dd88f5687fe4bb1"
},
"format": "pcm_s16le",
"sha256": "23fb903265b639a5f54f6ed74fab8595535a151572f778f67105173079787f7f",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:38.789Z",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "fdcacd0a-0abc-41fb-9fe5-33acd7fd47ee",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "6229da63-66d2-4223-8a0c-c12ae4ac5352",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6229da63-66d2-4223-8a0c-c12ae4ac5352",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6229da63-66d2-4223-8a0c-c12ae4ac5352.wav",
"bucket": "livekit-node-stage",
"objectSha256": "aa691d157b743777f86e7481700f181bed4b411bda7714abe5ca550165a3d7f4"
},
"format": "pcm_s16le",
"sha256": "bec4c6eef92a6f925c6908c25eb38a4def06df228b9cb7498e36af4eee155b42",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:40.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "b6110d67-6a52-49f8-85dd-306870fa5029",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": "7826e253-5d9f-4df9-9ab1-112adace57e8",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "7826e253-5d9f-4df9-9ab1-112adace57e8",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/7826e253-5d9f-4df9-9ab1-112adace57e8.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c74cba264864d2f08f8dbc3d38685e3a86978ce6929cb5b7847f3eb76e60dd58"
},
"format": "pcm_s16le",
"sha256": "26d8f4719483ffe9dce8efe307834644c4a52392a2d6ecbf2a40f125302e74c1",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:40.789Z",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "abe17512-a744-4cce-95f8-8bc1c20bd4fa",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "2da58c44-4648-43ae-8c1b-39d5363d3f24",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2da58c44-4648-43ae-8c1b-39d5363d3f24",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/2da58c44-4648-43ae-8c1b-39d5363d3f24.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7d185e7f78a8800c1a0b414a65418b083f2d81e802caa282179bf7e6bf37619c"
},
"format": "pcm_s16le",
"sha256": "06277bdbb10f5f6f207c3ebf7fdcf04010bbf6b7247489046c6f6872676f31d4",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:42.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "301c994f-9587-4502-8066-53f88e6d2e9e",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "bc80c371-776d-42af-abf8-b4919065841a",
"version": 1,
"operationId": null,
"turnId": "8594a7d4-b425-49fd-bf98-44001598db14",
"audioId": null,
"payload": {
"kind": "greeting",
"text": "Dobar dan, ja sam Aki, virtuelna asistentkinja АИК банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
"type": "dialog.turn.completed",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "8594a7d4-b425-49fd-bf98-44001598db14",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "956e7a35-7f23-4181-b797-ca660803b280",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.awaiting_answer",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "callee"
}
}{
"id": "67ad7025-8f80-43f6-9718-405678fd93d1",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"name": "Credit card balance",
"type": "dialog.goal.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"goalId": "aki.balance",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"goalIndex": 0
}
}{
"id": "52301f97-6e9e-4347-8442-cc4b0a91b766",
"version": 1,
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"turnId": null,
"audioId": "43106647-5ff6-45f3-9ed2-557fef9bdd04",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "43106647-5ff6-45f3-9ed2-557fef9bdd04",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/43106647-5ff6-45f3-9ed2-557fef9bdd04.wav",
"bucket": "livekit-node-stage",
"objectSha256": "92c3922ac84fadf90689bf86a8fa2e3a81983d9603656f5b34704102b342d8a8"
},
"format": "pcm_s16le",
"sha256": "aa258e26b3c01ac4ccd93ad45865dd427dd59567c9a40b9b761e7f58a285c7fe",
"channels": 1,
"byteLength": 79680,
"durationMs": 1660,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:42.789Z",
"operationId": "a7208c54-0b67-449b-8713-6d2e40aa6337",
"participantId": "agent"
}
}{
"id": "ca921a04-495e-49ca-b57a-4c12e4b0d982",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "opening",
"fragments": [],
"jmbgAttempts": 0,
"lastQuestion": "help",
"nameAttempts": 0,
"offerDelivered": false,
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0,
"greetingInterrupted": false
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "8ad062bb-81f6-4e3e-8d82-a8b26e54f7a3",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 11778.424158000002,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "86dfffa9-cb5a-4330-9a4a-3d31dae1077a",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "0f333514-852f-4c34-8d47-c0447fbad50a",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "0f333514-852f-4c34-8d47-c0447fbad50a",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/0f333514-852f-4c34-8d47-c0447fbad50a.wav",
"bucket": "livekit-node-stage",
"objectSha256": "945b1a489fb5b72ab223be964c4d4ed6e54601fb6ce1e9aad647442dafc325d8"
},
"format": "pcm_s16le",
"sha256": "c43f4873b5c43f84689d212c5d9f1a992191fb6d74c0aef3e97428b580b8b617",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:44.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "ef518178-ddfa-4675-8485-e38d814fc200",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 12066.424158000002,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "e67ff296-11d3-4449-8201-530487cbc112",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "8ff0137a-a135-4be1-bc7a-ae54aa8668dd",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 12418.424158000002,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "e67ff296-11d3-4449-8201-530487cbc112",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "71a68b55-ccc4-444f-91ae-3a42cb42905c",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 12418.424158000002,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "9b2b0406-3759-4b0f-89eb-2ca072d8d438",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "6fe3e812-f677-46a7-8e1a-1f6ac060b223",
"audioId": null,
"payload": {
"text": " Uh.",
"type": "vtt.transcript.delta",
"turnId": "6fe3e812-f677-46a7-8e1a-1f6ac060b223",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "731a5a46-4a8a-4a73-a072-5c056fee611c",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "6fe3e812-f677-46a7-8e1a-1f6ac060b223",
"audioId": null,
"payload": {
"text": "Uh.",
"type": "vtt.transcript.completed",
"turnId": "6fe3e812-f677-46a7-8e1a-1f6ac060b223",
"endedAt": "2026-10-07T11:51:46.256Z",
"segmentId": "364539e3-aa1b-4b09-be1b-596a1a6502a1",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:45.968Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "d06bc71c-8aef-4e01-b1ce-f900b5443a31",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 13730.424158000002,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "2563dac9-dffe-46c3-9136-f3637408187c",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "eb556af8-b221-4a3d-a94b-dbf4008c483d",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 14082.424158000002,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "2563dac9-dffe-46c3-9136-f3637408187c",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "6afc34b6-463c-485d-bdbb-e807cf11c9d2",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "3a1bd449-7de1-4a35-ba4b-8e1e7db1288c",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "3a1bd449-7de1-4a35-ba4b-8e1e7db1288c",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/3a1bd449-7de1-4a35-ba4b-8e1e7db1288c.wav",
"bucket": "livekit-node-stage",
"objectSha256": "afef6ddb7f9ffd38a810cacfffb1933befed728ca70334a0169cd06fafa96f7b"
},
"format": "pcm_s16le",
"sha256": "330c83382ed59ee0f1c00a2dae6605f6f208e78815b83fc50a7e13eaf1ff466e",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:46.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "b0230b7f-3d8f-4678-ba8d-7f4fa51e9d00",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "72b16afb-4301-4afb-a9d4-fed27c563597",
"audioId": null,
"payload": {
"text": " Pa mene zanima.",
"type": "vtt.transcript.delta",
"turnId": "72b16afb-4301-4afb-a9d4-fed27c563597",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "dcbe0d66-eaf5-407a-bbee-5a7a551e2b8f",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "72b16afb-4301-4afb-a9d4-fed27c563597",
"audioId": null,
"payload": {
"text": "Pa mene zanima.",
"type": "vtt.transcript.completed",
"turnId": "72b16afb-4301-4afb-a9d4-fed27c563597",
"endedAt": "2026-10-07T11:51:47.920Z",
"segmentId": "bcc7fdda-1909-45e1-99ef-6643c573f393",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:46.608Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "ba7865ea-0c71-4eba-81c6-3b71eb354763",
"version": 1,
"operationId": null,
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"audioId": null,
"payload": {
"text": "Uh. Pa mene zanima.",
"type": "dialog.response.preparing",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"364539e3-aa1b-4b09-be1b-596a1a6502a1",
"bcc7fdda-1909-45e1-99ef-6643c573f393"
]
}
}{
"id": "0e8af6cc-ca2d-41df-af46-c18f75750daf",
"version": 1,
"operationId": "7c287697-eee4-4b02-b2cc-94e5ca965e22",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "7c287697-eee4-4b02-b2cc-94e5ca965e22",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "880e5529-99ab-4b78-a954-6a8432ab655d",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 14786.424158000002,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "77c33b37-1bb9-4cd9-801f-308179629716",
"version": 1,
"operationId": null,
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"audioId": null,
"payload": {
"type": "dialog.response.cancelled",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9"
}
}{
"id": "eb08a8e8-6bf1-4c40-a6a9-96bf02b78eb4",
"version": 1,
"operationId": "7c287697-eee4-4b02-b2cc-94e5ca965e22",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"audioId": null,
"payload": {
"type": "regression.cancelled",
"goalId": "aki.balance",
"turnId": "4a35f265-b7c9-4c01-bf7b-74d3342b0915",
"purpose": "goal_regression",
"provider": "openai",
"elapsedMs": 615.6386359999997,
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "7c287697-eee4-4b02-b2cc-94e5ca965e22",
"participantId": "agent"
}
}{
"id": "423cb1ff-8c49-4d71-b6e4-9ee0188ae354",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 14946.424158000002,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "911d6ace-b418-43b4-a0ae-4f15501d844f",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "ab95ebae-b6ad-4cc7-b4f4-eb2ed912f6a4",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 15106.424158000002,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "1b7fea1f-3a74-4f99-b98c-0b17cda8dbc9",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "2317b072-ebe4-456b-a1c1-e65d076c8eb6",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2317b072-ebe4-456b-a1c1-e65d076c8eb6",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/2317b072-ebe4-456b-a1c1-e65d076c8eb6.wav",
"bucket": "livekit-node-stage",
"objectSha256": "9eac9992b4b1909d0126e424d840774fb1fed508a9a3a1d611e796a18ab462a9"
},
"format": "pcm_s16le",
"sha256": "c925bb940db3e52271355d8d56a4a09a19a203a04cd61259539c9a502a5ab9c8",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:48.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "459b9ccb-7509-4ac1-9f82-22f84a3bd7c0",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 16674.424158,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "635d78ed-5a9a-430a-8eb4-14a7ba7deb40",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "2a6d0235-eef1-49ee-9b0d-ac0ad5631011",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 16770.424158,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "5259a146-a953-4c81-bcc2-ce457714fe21",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 17474.424158,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "fdeb34b4-38d0-4865-81ed-012b563cfa88",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "ccd92381-086e-4cfb-937f-a16870bc2a9a",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 17826.424158,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "fdeb34b4-38d0-4865-81ed-012b563cfa88",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "96a71314-1033-4c42-b5ba-2b0372b30f1c",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "9b37fce3-0cd1-4f2b-ab49-0d6cc0a55ad8",
"audioId": null,
"payload": {
"text": " Kako mogu da proverim neke stvari kod vas?",
"type": "vtt.transcript.delta",
"turnId": "9b37fce3-0cd1-4f2b-ab49-0d6cc0a55ad8",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "7cf565e4-74f6-4031-b50e-f8764be52e6d",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "9b37fce3-0cd1-4f2b-ab49-0d6cc0a55ad8",
"audioId": null,
"payload": {
"text": "Kako mogu da proverim neke stvari kod vas?",
"type": "vtt.transcript.completed",
"turnId": "9b37fce3-0cd1-4f2b-ab49-0d6cc0a55ad8",
"endedAt": "2026-10-07T11:51:51.664Z",
"segmentId": "277dd781-9406-4b7b-a97b-68a68f5474bc",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:48.976Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "467b544d-8402-41e0-834a-e75c2e4319c7",
"version": 1,
"operationId": null,
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"text": "Uh. Pa mene zanima. Kako mogu da proverim neke stvari kod vas?",
"type": "dialog.response.preparing",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"364539e3-aa1b-4b09-be1b-596a1a6502a1",
"bcc7fdda-1909-45e1-99ef-6643c573f393",
"277dd781-9406-4b7b-a97b-68a68f5474bc"
]
}
}{
"id": "728b4850-4979-4c91-a06e-8c978d3faf39",
"version": 1,
"operationId": "5386505a-fa4e-4fbd-bace-9eeddc3f3fbf",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "5386505a-fa4e-4fbd-bace-9eeddc3f3fbf",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "d5855718-e769-4734-b7c7-c7f345ed817a",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "17e22b04-e272-475c-b24d-aa7a1aa9c2aa",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "17e22b04-e272-475c-b24d-aa7a1aa9c2aa",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/17e22b04-e272-475c-b24d-aa7a1aa9c2aa.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c7ec341faf179a10b24eb3c1348cf39a845f61fd7a53e85d97dd7bdf5f633c43"
},
"format": "pcm_s16le",
"sha256": "9895efc66ca93ca729cff21677401b487f05c52e2c3e8040e66c30e961b96a5d",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:50.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "c2b51468-2e98-42c0-84fa-c22a4bb4c2cd",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 18594.424158,
"type": "silence.committed",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "fdeb34b4-38d0-4865-81ed-012b563cfa88",
"durationMs": 1120,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "598e4db6-151d-46f9-b33c-6a21f15175ca",
"version": 1,
"operationId": "5386505a-fa4e-4fbd-bace-9eeddc3f3fbf",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "out_of_scope",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 890.4605249999986,
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "5386505a-fa4e-4fbd-bace-9eeddc3f3fbf",
"participantId": "agent"
}
}{
"id": "d75c110e-eb5d-457c-8035-824e2472c8e0",
"version": 1,
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "ttv.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"participantId": "agent"
}
}{
"id": "8800ee72-64c6-435c-8542-096301175067",
"version": 1,
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 264.832279000002,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"participantId": "agent"
}
}{
"id": "fbdef084-6102-4393-b2f5-35ab0e3bc09e",
"version": 1,
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "e989cde6-2067-4e61-ae8d-bdddf3b4c9d9",
"participantId": "agent"
}
}{
"id": "2a0c7aef-61f3-4ff1-af55-f0d7e2d29d0f",
"version": 1,
"operationId": null,
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.response.ready",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"364539e3-aa1b-4b09-be1b-596a1a6502a1",
"bcc7fdda-1909-45e1-99ef-6643c573f393",
"277dd781-9406-4b7b-a97b-68a68f5474bc"
]
}
}{
"id": "32394911-6155-40d0-a5aa-8e741cdc97ae",
"version": 1,
"operationId": null,
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"text": "Uh. Pa mene zanima. Kako mogu da proverim neke stvari kod vas?",
"type": "dialog.answer_received",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"364539e3-aa1b-4b09-be1b-596a1a6502a1",
"bcc7fdda-1909-45e1-99ef-6643c573f393",
"277dd781-9406-4b7b-a97b-68a68f5474bc"
],
"participantId": "callee"
}
}{
"id": "e3db54af-55e6-4346-b8ca-547a8c3afa7b",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastTurnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "60989e2a-6cef-4b30-9d36-a673beefa45e",
"version": 1,
"operationId": null,
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "e8c80655-ced5-466b-af66-f399486e4a09",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": "6c946fb5-b765-43a4-8246-9ee5dbbe4272",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"asset": {
"id": "6c946fb5-b765-43a4-8246-9ee5dbbe4272",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/6c946fb5-b765-43a4-8246-9ee5dbbe4272.wav",
"bucket": "livekit-node-stage",
"objectSha256": "e2b4a9e90894514496383b6e36fc6b5426002b0d67675a651cce8005a901d380"
},
"format": "pcm_s16le",
"sha256": "308d1131e0e483895e2a17f0b0a98d0471178fb2d8a523851fa79b43f00f1f3a",
"channels": 1,
"byteLength": 314880,
"durationMs": 6560,
"sampleRate": 24000
},
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "7ed850fd-e51f-4dfb-9439-8b63adc0f311",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"firstFrameAt": "2026-10-07T11:51:53.913Z",
"participantId": "agent"
}
}{
"id": "a04c4d92-aa86-4c66-95dc-23adfd557fea",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "35400360-ce20-4540-af24-5f3383d4165a",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "35400360-ce20-4540-af24-5f3383d4165a",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/35400360-ce20-4540-af24-5f3383d4165a.wav",
"bucket": "livekit-node-stage",
"objectSha256": "e3188dba01f67a32542f0a02b2a49b053744af21e5c322c5e688dc836fe614cb"
},
"format": "pcm_s16le",
"sha256": "242137e73d9e770153494325c8b425379bedd56a2c2e4d2d3ecce5791e2b12ad",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:52.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "54938ac0-52c6-4899-8e67-657cca339157",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": "53228248-68c4-4cd1-85be-5e98d536a618",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "53228248-68c4-4cd1-85be-5e98d536a618",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/53228248-68c4-4cd1-85be-5e98d536a618.wav",
"bucket": "livekit-node-stage",
"objectSha256": "1029c347dc3b661c346a27c6716a356171bb0b485c24f3a6263ad774e43bb7f9"
},
"format": "pcm_s16le",
"sha256": "8f568d1e49e4757f14fda0d3cf60cbf02d41e5b1a000eee54d757633f4607940",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:53.913Z",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "af086254-4722-434b-a6f8-89c44ecafb58",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "bcff395f-83d6-4746-9880-f44c97e63762",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "bcff395f-83d6-4746-9880-f44c97e63762",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/bcff395f-83d6-4746-9880-f44c97e63762.wav",
"bucket": "livekit-node-stage",
"objectSha256": "65cff65b69108c4127647eb4b6d587254249fcd4db1f6519cb036b1c56ca8556"
},
"format": "pcm_s16le",
"sha256": "864c4dc541c28256537131af4e9ce639e010e4e405cbb3eb31c556d796edc87e",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:54.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "e0af4d4e-a9bd-40e1-b0ca-f921f01143cf",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": "2fca751e-8827-44c3-be21-cf6d581c3004",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2fca751e-8827-44c3-be21-cf6d581c3004",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2fca751e-8827-44c3-be21-cf6d581c3004.wav",
"bucket": "livekit-node-stage",
"objectSha256": "ed31d4eb90e96ad6112b5a4d5fdf1b73e87b108e1380cd4226c5f684178818f6"
},
"format": "pcm_s16le",
"sha256": "a3e0a6c8ae7397aa4cf01d8941454b2a956a224304d6fe336b15f52e932986b0",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:55.913Z",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "fa49ce73-4158-4eaf-b7bc-aaff536b0078",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "7c18dfb1-a65c-4dbd-adfc-08ce228c175d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "7c18dfb1-a65c-4dbd-adfc-08ce228c175d",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/7c18dfb1-a65c-4dbd-adfc-08ce228c175d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7f3b95a789ba8c60cefafd9852442c798cdc74a8f0ff1a6560cd314eba04a26c"
},
"format": "pcm_s16le",
"sha256": "a23a15bf3c872c03e9593feb0c2293ce59e3285da29ed8937959a43a96e8f7e1",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:56.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "b0315c70-0322-4896-b9f6-f337a092a4b2",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 25346.424158,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "ac6bb311-f862-405d-87f3-049b8281db7f",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": "2bdf5631-3d99-46cc-a26b-9ba8476cc3a4",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2bdf5631-3d99-46cc-a26b-9ba8476cc3a4",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2bdf5631-3d99-46cc-a26b-9ba8476cc3a4.wav",
"bucket": "livekit-node-stage",
"objectSha256": "07dee50e358dd49b7029dbde3f1585d83fc4fbc817b62843c0f4d35945530cd2"
},
"format": "pcm_s16le",
"sha256": "d6cf0577ac98da15e2e68a80ef0acebe76737598bdf33ceae6358337a24607c4",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:57.913Z",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "08b7b205-9183-45e8-9a44-f7758d229379",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 25922.424158,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "b12d0f07-2141-4685-ba25-7669652b91da",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "8da8e019-2ef7-4111-ac29-372d33a2ed51",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "f09e057d-cb64-400b-91fd-9a2028f9476c",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "f09e057d-cb64-400b-91fd-9a2028f9476c",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/f09e057d-cb64-400b-91fd-9a2028f9476c.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7802f562d365f2f0d2ad756661f74cd7d9a61f1db5d9008446ebe696e0190d00"
},
"format": "pcm_s16le",
"sha256": "35dea914d9cbe7952474ee0b1f0e219f208ac85e500ec67556db3ce781a559e9",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:58.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "c526b854-7692-4487-af35-0382f841d4b0",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 26274.424158,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "b12d0f07-2141-4685-ba25-7669652b91da",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "138ad0d6-611b-405a-a1ae-ca9808ec0c70",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "e28dc669-37c0-4fe7-beec-23c52e446f17",
"audioId": null,
"payload": {
"text": " Hajde, hajde.",
"type": "vtt.transcript.delta",
"turnId": "e28dc669-37c0-4fe7-beec-23c52e446f17",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "816e489d-fcfa-4480-845d-12c101c528d5",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "e28dc669-37c0-4fe7-beec-23c52e446f17",
"audioId": null,
"payload": {
"text": "Hajde, hajde.",
"type": "vtt.transcript.completed",
"turnId": "e28dc669-37c0-4fe7-beec-23c52e446f17",
"endedAt": "2026-10-07T11:52:00.112Z",
"segmentId": "f876db61-1428-427c-b869-690b2b8a73f5",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:59.536Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "da7faaed-6c08-4d9f-bde9-5df3398f8431",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "4d149c8e-e2e8-4dc0-b108-13c39a0af96a",
"version": 1,
"operationId": null,
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.completed",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "473372f7-180c-48f5-a906-4cd5104fdf33",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "36f35f39-c5f2-4d2e-ba4f-c8f66ae8fe05",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastPhrase": "out_of_scope",
"interrupted": false,
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "17a910eb-7796-401a-b0d8-55c1fc7e662e",
"version": 1,
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"turnId": null,
"audioId": "4b1b8111-ade8-413c-8122-cfcee47713a3",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "4b1b8111-ade8-413c-8122-cfcee47713a3",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/4b1b8111-ade8-413c-8122-cfcee47713a3.wav",
"bucket": "livekit-node-stage",
"objectSha256": "bfe20e6a2f2cc7812043c904e4b964e9ffefcf6e412ab5202ede408af17b4a6c"
},
"format": "pcm_s16le",
"sha256": "a8051fcc3779bcd20ac78d3d328b70e0a917f2afc4687aefd5f85ebc417740b3",
"channels": 1,
"byteLength": 41280,
"durationMs": 860,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:51:59.913Z",
"operationId": "2d03cbf2-1964-4250-9ba6-c3f8c9bbb23f",
"participantId": "agent"
}
}{
"id": "31e5b0e5-ffdc-403d-aacf-714da3613070",
"version": 1,
"operationId": null,
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"audioId": null,
"payload": {
"text": "Hajde, hajde.",
"type": "dialog.response.preparing",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"f876db61-1428-427c-b869-690b2b8a73f5"
]
}
}{
"id": "ad6c7845-a758-4e8e-a6e5-8bc323ca2eb6",
"version": 1,
"operationId": "0d0cc9e3-cd56-4c2d-a3d0-0faa8954c119",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "0d0cc9e3-cd56-4c2d-a3d0-0faa8954c119",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "8418f4d7-bcd2-4d04-b7ad-ead4ab3af4ca",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 27042.424158,
"type": "silence.committed",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "b12d0f07-2141-4685-ba25-7669652b91da",
"durationMs": 1120,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "9a6262e4-4c73-49fb-86ee-0b3a0c72763a",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 27362.424158,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "0fb175c5-47c3-43ee-aab5-2b85dc6bd63e",
"version": 1,
"operationId": null,
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"audioId": null,
"payload": {
"type": "dialog.response.cancelled",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9"
}
}{
"id": "8f27eb12-f981-4420-900a-679b3e97aef2",
"version": 1,
"operationId": "0d0cc9e3-cd56-4c2d-a3d0-0faa8954c119",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"audioId": null,
"payload": {
"type": "regression.cancelled",
"goalId": "aki.balance",
"turnId": "a845e9ce-1cbd-4174-8747-4dcf0df67bbe",
"purpose": "goal_regression",
"provider": "openai",
"elapsedMs": 813.3954280000034,
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "0d0cc9e3-cd56-4c2d-a3d0-0faa8954c119",
"participantId": "agent"
}
}{
"id": "7c886da2-69d4-448d-b3c1-cc1e2a04fd2c",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 28034.424158,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "517c345f-76a1-4a48-bf74-2f77460434d1",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "22654dbe-a25d-4053-9ef2-8a4a35770a99",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "94e5f1da-ffeb-4fbd-87d4-a37421014225",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "94e5f1da-ffeb-4fbd-87d4-a37421014225",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/94e5f1da-ffeb-4fbd-87d4-a37421014225.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4a1b1a80bc74f3bee9da480108c8848ea491f723e5f7a1326f46be6bf83e0379"
},
"format": "pcm_s16le",
"sha256": "5350b493d4a09f1aee85269a0e61fe74e556a8212e6b268d540bd60833f45f7b",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:00.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "32b72708-d078-4fd6-a38c-5669f4b3679e",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 28386.424158,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "517c345f-76a1-4a48-bf74-2f77460434d1",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "a5701b0c-65bb-438d-966e-bef140b890c9",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "1efab1e0-e029-4012-a36b-96720f750c90",
"audioId": null,
"payload": {
"text": " Hajde, hajde.",
"type": "vtt.transcript.delta",
"turnId": "1efab1e0-e029-4012-a36b-96720f750c90",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "9e05ba14-9134-49a6-a6b3-59a66b78adab",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "1efab1e0-e029-4012-a36b-96720f750c90",
"audioId": null,
"payload": {
"text": "Hajde, hajde.",
"type": "vtt.transcript.completed",
"turnId": "1efab1e0-e029-4012-a36b-96720f750c90",
"endedAt": "2026-10-07T11:52:02.224Z",
"segmentId": "7ec911f9-5f35-4a18-abd9-a5b3440b5596",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:01.552Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "e6f47431-8d84-48d8-bf08-229f015d6159",
"version": 1,
"operationId": null,
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"text": "Hajde, hajde. Hajde, hajde.",
"type": "dialog.response.preparing",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"f876db61-1428-427c-b869-690b2b8a73f5",
"7ec911f9-5f35-4a18-abd9-a5b3440b5596"
]
}
}{
"id": "00195970-9cbd-4483-8d55-e7a7fb3b18b7",
"version": 1,
"operationId": "74a1d7ed-ccd8-4360-8851-999faa6a4884",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "74a1d7ed-ccd8-4360-8851-999faa6a4884",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "31931302-df88-48cb-8880-12a7ff51aa6f",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 29154.424158,
"type": "silence.committed",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "517c345f-76a1-4a48-bf74-2f77460434d1",
"durationMs": 1120,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "54ce1cdc-e8a5-467c-86b0-9b2671099d8e",
"version": 1,
"operationId": "74a1d7ed-ccd8-4360-8851-999faa6a4884",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "out_of_scope",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 1477.951850999998,
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "74a1d7ed-ccd8-4360-8851-999faa6a4884",
"participantId": "agent"
}
}{
"id": "74d7dd73-f8d9-45a6-9262-30db7051550c",
"version": 1,
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "ttv.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"participantId": "agent"
}
}{
"id": "8efd751b-f08a-44e2-857d-9916425a1a66",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "6cff69e5-3c3e-4059-9b51-4d8516806140",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6cff69e5-3c3e-4059-9b51-4d8516806140",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6cff69e5-3c3e-4059-9b51-4d8516806140.wav",
"bucket": "livekit-node-stage",
"objectSha256": "50de5dfd5ad9917d7357860adc8bcf8518c5a6aaf2cc8f9c920a0b8f8d027896"
},
"format": "pcm_s16le",
"sha256": "1881273aee2a676ce1157ff7ec21879364fdbdbe38a7c7e02258137a19dce7c6",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:02.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "76ff7e9d-8c95-46c6-a411-dd23b0f1d503",
"version": 1,
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 324.43311299999914,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"participantId": "agent"
}
}{
"id": "cc0bbf9c-4d0a-44f7-b549-fb4c12f6dca6",
"version": 1,
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "54b8c46b-162d-4aa0-974c-711186f8e7da",
"participantId": "agent"
}
}{
"id": "34d2361d-051c-4874-91d4-24efffd6f2d4",
"version": 1,
"operationId": null,
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.response.ready",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"f876db61-1428-427c-b869-690b2b8a73f5",
"7ec911f9-5f35-4a18-abd9-a5b3440b5596"
]
}
}{
"id": "046e5709-2c70-4468-8893-0aae8e760487",
"version": 1,
"operationId": null,
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"text": "Hajde, hajde. Hajde, hajde.",
"type": "dialog.answer_received",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"f876db61-1428-427c-b869-690b2b8a73f5",
"7ec911f9-5f35-4a18-abd9-a5b3440b5596"
],
"participantId": "callee"
}
}{
"id": "f33f4b8c-c9fe-4634-a79c-3a4cab5b6446",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastTurnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 1,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "ca772e18-c274-4d66-aa63-9d1e6d09f4dd",
"version": 1,
"operationId": null,
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "251ef59e-0f94-4289-89c9-315e863121cf",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": "18d1fa27-7af3-42cc-9d88-533bc1d2a373",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"asset": {
"id": "18d1fa27-7af3-42cc-9d88-533bc1d2a373",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/18d1fa27-7af3-42cc-9d88-533bc1d2a373.wav",
"bucket": "livekit-node-stage",
"objectSha256": "9f0ea39b48d5de55f176ecd60dce0fb3b3bfe935e2cbab7166d62a6d07f2a928"
},
"format": "pcm_s16le",
"sha256": "a9e8c68316aa1fb6b675707a658a40797f6bcc01c1d718216f2123cfd016e969",
"channels": 1,
"byteLength": 307200,
"durationMs": 6400,
"sampleRate": 24000
},
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "0f01d2dc-b1d3-4c04-a628-8dad4eed61af",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"firstFrameAt": "2026-10-07T11:52:05.310Z",
"participantId": "agent"
}
}{
"id": "bcf11fe9-4ab6-4521-b414-0febea585e3e",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "ff78ad5f-2d41-448b-982e-ac063ab22d4d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "ff78ad5f-2d41-448b-982e-ac063ab22d4d",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/ff78ad5f-2d41-448b-982e-ac063ab22d4d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c9c953ed454871a8dc2c5c2c84a2f1f08c69b3fcab1ea68c1bf0a3a60033dc37"
},
"format": "pcm_s16le",
"sha256": "d39ba965b52e2ac1b7341dcbaa2d57da3d2f53307c55872c51dfcc2f7b663f94",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:04.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "c557e120-36fe-4bb0-9679-547dc91c12c2",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": "e88f8005-507c-48ce-a23a-b943ffd2036e",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "e88f8005-507c-48ce-a23a-b943ffd2036e",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/e88f8005-507c-48ce-a23a-b943ffd2036e.wav",
"bucket": "livekit-node-stage",
"objectSha256": "b71f238bbecd66755f0cd0c5d4da5578e972722e8a12303e0ef1a7707fcdd39c"
},
"format": "pcm_s16le",
"sha256": "af3a497b246f7e54ef9b49d5453ff5e17b916eaa3559712a470a76a6d15567e5",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:05.310Z",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "5ecf5863-348c-47b5-8b35-6d6856717683",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "72fc60f6-c3fe-4abc-b969-fa77ee78308f",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "72fc60f6-c3fe-4abc-b969-fa77ee78308f",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/72fc60f6-c3fe-4abc-b969-fa77ee78308f.wav",
"bucket": "livekit-node-stage",
"objectSha256": "b6f65c91c4ebdf3ebf89e394b7f286483f746afb09ed20c0038556117176c615"
},
"format": "pcm_s16le",
"sha256": "293e46f32a27407c0c317800ce20200f0349a21a59e5928776b0e7e53ba82278",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:06.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "9bb5c271-d1f5-454c-9f14-53ebe96988d1",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": "9d99c546-ba63-4dad-8364-d9b860a4d0d9",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "9d99c546-ba63-4dad-8364-d9b860a4d0d9",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/9d99c546-ba63-4dad-8364-d9b860a4d0d9.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7a5696b51fe77d87d9decdb26a66524a16b70346fad52ff604f38c5bc2a63124"
},
"format": "pcm_s16le",
"sha256": "4874230f065866f53d720c286aa6bd148b69e69b1295852e7d46c182798b5b7c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:07.310Z",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "3af5776c-7697-4251-a9c2-687318f94782",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "fbf103dc-b283-48fb-8759-a8d3d5a3f0a4",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "fbf103dc-b283-48fb-8759-a8d3d5a3f0a4",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/fbf103dc-b283-48fb-8759-a8d3d5a3f0a4.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4f324744b10fdd0c4da09a01bafc7f51ddf1c67b33831db64c2a619223fa6ace"
},
"format": "pcm_s16le",
"sha256": "afe6f99dae972836b15b62b8455b15d245f54d7ca13d5cadf091b2f2a5a0fa5b",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:08.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "d22e6ef2-3b76-47c1-b00d-a93568c849fc",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": "c6b4018c-1cbc-477c-96f9-9c32b8652ce6",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "c6b4018c-1cbc-477c-96f9-9c32b8652ce6",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/c6b4018c-1cbc-477c-96f9-9c32b8652ce6.wav",
"bucket": "livekit-node-stage",
"objectSha256": "ee777672dff7aa2a62bdc8beb707721ab12ff35a5c13dc5da9b947826075680d"
},
"format": "pcm_s16le",
"sha256": "1a42d44511217ce3366993398c47bfe50063368e8d1188aa443404fc285f3362",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:09.310Z",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "2a2ecfe9-6e2c-4a46-800d-667694b832a8",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "94854dd3-1125-4abe-9381-63752644c7cd",
"version": 1,
"operationId": null,
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.completed",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "b8ca4605-b648-4502-a148-7631568f6ce2",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "5e8a857d-e59c-498a-9bcb-eab49c082e5b",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastPhrase": "out_of_scope",
"interrupted": false,
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 1,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "85a0007b-46ee-48d5-8244-4da8de63f466",
"version": 1,
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"turnId": null,
"audioId": "2a2f157e-58bb-481b-98ae-434050d8e6a3",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2a2f157e-58bb-481b-98ae-434050d8e6a3",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2a2f157e-58bb-481b-98ae-434050d8e6a3.wav",
"bucket": "livekit-node-stage",
"objectSha256": "0b562e233113e4c99186b561b4efd82e59f16dec2bb587a097778903adef5cec"
},
"format": "pcm_s16le",
"sha256": "4b2ee5dd05e3befd91d5da249f261ef3a1a00838df1b3266d1f56947a8f07783",
"channels": 1,
"byteLength": 33600,
"durationMs": 700,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:11.310Z",
"operationId": "eface2e4-4dfc-4d67-82ad-33584dad3c62",
"participantId": "agent"
}
}{
"id": "694905ec-7e0e-437e-a6f1-8bc67e079798",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "b017ebe2-3e61-4db9-bf56-c567950107c5",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "b017ebe2-3e61-4db9-bf56-c567950107c5",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/b017ebe2-3e61-4db9-bf56-c567950107c5.wav",
"bucket": "livekit-node-stage",
"objectSha256": "2f8109fa23f8f056233394deedf5203d57dfa19e46d16eb9699eeebc5882d781"
},
"format": "pcm_s16le",
"sha256": "9306bfe10deb6e8d40be8b13a163c900ce2e5fbbfdb3313eef80fdbc15506d3a",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:10.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "3b8e2e13-35d8-4f0d-99b4-89ea1c0b17cd",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 38978.42415800001,
"type": "speech.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "264797a6-2353-4623-a92f-f9fdbb7d9dfb",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 39170.42415800001,
"type": "speech.stopped",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "a28d7881-3f50-4cc1-b39f-e4749dd5df1d",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "d7b6680e-0c57-4e31-a651-47c457d86fd9",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 39522.42415800001,
"type": "silence.soft",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "a28d7881-3f50-4cc1-b39f-e4749dd5df1d",
"durationMs": 352,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "f0c3ca03-4130-4164-b0b0-74b7a9352f78",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "9f05589b-0bde-4a41-aa1f-4262dec78b8f",
"audioId": null,
"payload": {
"text": " Hajde.",
"type": "vtt.transcript.delta",
"turnId": "9f05589b-0bde-4a41-aa1f-4262dec78b8f",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "998b8041-2a63-4f13-b013-ed5e5df8ea23",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "9f05589b-0bde-4a41-aa1f-4262dec78b8f",
"audioId": null,
"payload": {
"text": "Hajde.",
"type": "vtt.transcript.completed",
"turnId": "9f05589b-0bde-4a41-aa1f-4262dec78b8f",
"endedAt": "2026-10-07T11:52:13.360Z",
"segmentId": "14a7e28a-2028-4945-a2ff-51be9495c6b1",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:13.168Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "6ebb4004-79f4-4aa7-ba3a-0efd23bd3f61",
"version": 1,
"operationId": null,
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"text": "Hajde.",
"type": "dialog.response.preparing",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"14a7e28a-2028-4945-a2ff-51be9495c6b1"
]
}
}{
"id": "a9a434f4-684d-4f94-bed3-ca3052799234",
"version": 1,
"operationId": "34687b20-f835-47c6-84f8-be459e87566d",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "34687b20-f835-47c6-84f8-be459e87566d",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "83453248-1342-4675-98b8-a0a9a53e9b2d",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "f9cdc1b2-e58c-4c45-a662-08fb983209c9",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "f9cdc1b2-e58c-4c45-a662-08fb983209c9",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/f9cdc1b2-e58c-4c45-a662-08fb983209c9.wav",
"bucket": "livekit-node-stage",
"objectSha256": "e6328d990c8b27a2645209b72e9b62ea77dde250bd18b6384c6bb4cd048da284"
},
"format": "pcm_s16le",
"sha256": "8a0dfb8502b0de9a41c3f0f38cd9a239a3b5650ddc728c86f730310eef58342a",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:12.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "9225c6f1-50e6-4958-bffc-eea6cd171be0",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 40290.42415800001,
"type": "silence.committed",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"silenceId": "a28d7881-3f50-4cc1-b39f-e4749dd5df1d",
"durationMs": 1120,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "f9bd338b-17aa-4bb8-994e-341b68bad829",
"version": 1,
"operationId": "34687b20-f835-47c6-84f8-be459e87566d",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "yes",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 975.8768100000016,
"goalIndex": 0,
"iteration": 1,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "34687b20-f835-47c6-84f8-be459e87566d",
"participantId": "agent"
}
}{
"id": "c9936038-76ea-4149-8578-70ed08ee4bdb",
"version": 1,
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Recite mi, molim Vas, Vaše ime i prezime.",
"type": "ttv.started",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"participantId": "agent"
}
}{
"id": "0609bea7-fd3c-41ef-96fb-44e115a95290",
"version": 1,
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 255.5790840000045,
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"participantId": "agent"
}
}{
"id": "4d6ecee5-f3da-431f-8bdc-4f77e5b2b97a",
"version": 1,
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "5d9d34ef-d07a-4c6e-aac3-f12a3582b81b",
"participantId": "agent"
}
}{
"id": "51910ffc-63c2-4b1c-99a0-878c1ffae347",
"version": 1,
"operationId": null,
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"text": "Recite mi, molim Vas, Vaše ime i prezime.",
"type": "dialog.response.ready",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"14a7e28a-2028-4945-a2ff-51be9495c6b1"
]
}
}{
"id": "a9354b70-9003-4a39-9023-6c5b95c35151",
"version": 1,
"operationId": null,
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"text": "Hajde.",
"type": "dialog.answer_received",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"segmentIds": [
"14a7e28a-2028-4945-a2ff-51be9495c6b1"
],
"participantId": "callee"
}
}{
"id": "da6a55c6-1c7f-4211-9e4b-6aa88f5e084c",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "name",
"fragments": [],
"lastTurnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"jmbgAttempts": 0,
"lastQuestion": "ask_name_plain",
"nameAttempts": 0,
"offerDelivered": false,
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "fc2be8be-98ab-4df6-8fcd-fbd67f19efb6",
"version": 1,
"operationId": null,
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"kind": "response",
"text": "Recite mi, molim Vas, Vaše ime i prezime.",
"type": "dialog.turn.started",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "4b96d052-0805-4049-b9e8-9af4f4264b22",
"version": 1,
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"turnId": null,
"audioId": "54fb78ba-81a2-4f24-a39a-0cec59d6b50c",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Recite mi, molim Vas, Vaše ime i prezime.",
"asset": {
"id": "54fb78ba-81a2-4f24-a39a-0cec59d6b50c",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/54fb78ba-81a2-4f24-a39a-0cec59d6b50c.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7661cf013105819f2a01a05d8a3dabe7f84cea62b81d08bac17c403ad0d88b7e"
},
"format": "pcm_s16le",
"sha256": "684340522b52f964e43b470a3bc1ee1f78263a4ea40ee6ff47185800d80f3a03",
"channels": 1,
"byteLength": 138240,
"durationMs": 2880,
"sampleRate": 24000
},
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"participantId": "agent"
}
}{
"id": "976111aa-742a-4621-92a1-1b4b52175968",
"version": 1,
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"firstFrameAt": "2026-10-07T11:52:15.475Z",
"participantId": "agent"
}
}{
"id": "579204ef-f509-44a3-bdf2-157a0f5ddf81",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "fa319379-716d-4125-ba51-438b3a11dd6d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "fa319379-716d-4125-ba51-438b3a11dd6d",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/fa319379-716d-4125-ba51-438b3a11dd6d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "a368962af32b617c60bc925800e229bc040320c5aae6d33f054a492045141e52"
},
"format": "pcm_s16le",
"sha256": "6c04cbbf2e2255b50e2cd88ec6dfb81cea9114e4f8be28704b1df8ae8710b145",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:14.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "6986ca3d-7234-4ecd-89f8-3a51b3ba4cc7",
"version": 1,
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"turnId": null,
"audioId": "f737b86d-0976-41c2-80b7-fb6e0fa999a7",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "f737b86d-0976-41c2-80b7-fb6e0fa999a7",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/f737b86d-0976-41c2-80b7-fb6e0fa999a7.wav",
"bucket": "livekit-node-stage",
"objectSha256": "a9ec315d61deab1352e25c3bd41bdab7d672f2f3eec13008d4e5cca56ad4663c"
},
"format": "pcm_s16le",
"sha256": "a322f16d08e4dfc9bf712e029302676bb1bb3b667c998a91b21b69a7bc7729ba",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:15.475Z",
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"participantId": "agent"
}
}{
"id": "206e7799-a0bc-470c-9e1e-3a25222f49c5",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "3267eb5c-9660-4415-8131-b372a88043ba",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "3267eb5c-9660-4415-8131-b372a88043ba",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/3267eb5c-9660-4415-8131-b372a88043ba.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c7667304066a4350fbd914873cdb74ee6223afedf8a9900460211a8be74aba65"
},
"format": "pcm_s16le",
"sha256": "2bb4e872581ec349eed9e29d3926a5f24bac189edbb7eb95a6724efc7b9c6045",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:16.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "90c97a39-f7c6-40d8-84ce-d551327fda5d",
"version": 1,
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"participantId": "agent"
}
}{
"id": "8a2ae348-b584-4ece-b721-033e86bb123d",
"version": 1,
"operationId": null,
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"audioId": null,
"payload": {
"kind": "response",
"text": "Recite mi, molim Vas, Vaše ime i prezime.",
"type": "dialog.turn.completed",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"turnId": "ef64b896-5da3-449e-a6d4-5f3ff0fd2329",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"participantId": "agent"
}
}{
"id": "1e6e699b-5eb4-4443-8838-8e703982d756",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "name",
"fragments": [],
"lastPhrase": "ask_name_plain",
"interrupted": false,
"jmbgAttempts": 0,
"lastQuestion": "ask_name_plain",
"nameAttempts": 0,
"offerDelivered": false,
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"implementation": "aki@1"
}
}{
"id": "d679ab9b-cdd4-4872-94dd-5867b0277ffa",
"version": 1,
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"turnId": null,
"audioId": "f0dd44f6-a5a4-43ae-93c4-c133a339b7ce",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "f0dd44f6-a5a4-43ae-93c4-c133a339b7ce",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/f0dd44f6-a5a4-43ae-93c4-c133a339b7ce.wav",
"bucket": "livekit-node-stage",
"objectSha256": "5136281c852ff2a80584da850d035858816f66dc2c00769115b47f13306c2df6"
},
"format": "pcm_s16le",
"sha256": "ea14ae1a14481a6645108546419cc26403255007d88ecc233c7e93883b98969a",
"channels": 1,
"byteLength": 56640,
"durationMs": 1180,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:17.475Z",
"operationId": "dbcd4e69-c938-4439-a8f4-0a6dee9db039",
"participantId": "agent"
}
}{
"id": "f746f2b2-898e-47aa-baed-dca0293cdcfc",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "48e165f5-d9d9-40d0-b836-38347263b2e0",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "48e165f5-d9d9-40d0-b836-38347263b2e0",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/48e165f5-d9d9-40d0-b836-38347263b2e0.wav",
"bucket": "livekit-node-stage",
"objectSha256": "ca5e4c32b3b91e3c1366c853a43664d34e0054a54f42e8a8fa41d53280c46c2c"
},
"format": "pcm_s16le",
"sha256": "1c8b1ebf065e80b6e2e73b7098e72bfb1c396d8f80b191f358a1475a3948a469",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:18.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "2f65c745-f691-4748-be1a-ff21e0fa25a0",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": "a360d060-365d-4c6b-be74-b2cffd953923",
"audioId": null,
"payload": {
"text": " ",
"type": "vtt.transcript.delta",
"turnId": "a360d060-365d-4c6b-be74-b2cffd953923",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "0305edba-b43b-47f5-b85f-798b504ddfba",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": null,
"payload": {
"type": "vtt.finished",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "eee15ae2-03d6-42a2-bcff-07dcfe3caa32",
"version": 1,
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"turnId": null,
"audioId": "5476b9ce-bf88-4f75-beeb-0c203bb42c4d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "5476b9ce-bf88-4f75-beeb-0c203bb42c4d",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/5476b9ce-bf88-4f75-beeb-0c203bb42c4d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7c3b1df194373c16fad036e152b7c46f82eaae29441e939fb07e3c4e083fdd4b"
},
"format": "pcm_s16le",
"sha256": "bcaa117083cc68b68596cb8eb52e5cabf2264dda1f6ac0f12ed4caac9f1db42b",
"channels": 1,
"byteLength": 31680,
"durationMs": 660,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "a202c6bd-507e-4477-812c-e90629a4eba9",
"startedAt": "2026-10-07T11:52:20.352Z",
"operationId": "59a20040-3b71-4e96-b0f2-c7c78a09b09e",
"participantId": "callee"
}
}{
"id": "c7e792b5-9cb9-4560-b6de-468cc5099622",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.participant_left",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"reason": "Agent execution failed",
"participantId": "callee"
}
}{
"id": "dca4b26b-da54-4891-b796-97a379e44fd1",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.failed",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"message": "Agent execution failed"
}
}{
"id": "6f5eacdf-99cc-4143-835d-11d9e934e61c",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.ended",
"callId": "fd758505-6a25-4892-a6cf-1b09f0d8033f",
"reason": "Agent execution failed",
"dialogId": "a202c6bd-507e-4477-812c-e90629a4eba9"
}
}{
"id": "038807a4-b71e-4f79-9ad0-02fbf8c5aa01",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/038807a4-b71e-4f79-9ad0-02fbf8c5aa01.wav",
"sha256": "1e3d98f7256c3a19c2f73aa0173e9e0e3a6417f49939a9b376274ec4eb282f6a"
}{
"id": "a628dd73-247a-46e6-bd36-550b9069d944",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/a628dd73-247a-46e6-bd36-550b9069d944.wav",
"sha256": "01eac0c49f18afc5cfc804d461268029095db5f9a7f83ed8d2a47771bf470c23"
}{
"id": "8b2f6ba0-9265-436d-9bfc-59b903b8fe80",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/8b2f6ba0-9265-436d-9bfc-59b903b8fe80.wav",
"sha256": "c273cc4c10893640d288defa5cde799a695487de35c2ec8e0132e992ed6a7e5b"
}{
"id": "6fbeb686-2c88-4447-a7a9-55c34567cb7b",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6fbeb686-2c88-4447-a7a9-55c34567cb7b.wav",
"sha256": "26cd0d2cb032aa2f680512fce381b2779ce5ff65b8427e6cdb9aa31caff81d5b"
}{
"id": "366c3af0-c263-4724-bea9-2597f8c3d083",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/366c3af0-c263-4724-bea9-2597f8c3d083.wav",
"sha256": "4c75c57bf4ab13c21979c4f04e6ed01a4ff0c27dd8be92540dd88f5687fe4bb1"
}{
"id": "6229da63-66d2-4223-8a0c-c12ae4ac5352",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6229da63-66d2-4223-8a0c-c12ae4ac5352.wav",
"sha256": "aa691d157b743777f86e7481700f181bed4b411bda7714abe5ca550165a3d7f4"
}{
"id": "7826e253-5d9f-4df9-9ab1-112adace57e8",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/7826e253-5d9f-4df9-9ab1-112adace57e8.wav",
"sha256": "c74cba264864d2f08f8dbc3d38685e3a86978ce6929cb5b7847f3eb76e60dd58"
}{
"id": "2da58c44-4648-43ae-8c1b-39d5363d3f24",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/2da58c44-4648-43ae-8c1b-39d5363d3f24.wav",
"sha256": "7d185e7f78a8800c1a0b414a65418b083f2d81e802caa282179bf7e6bf37619c"
}{
"id": "43106647-5ff6-45f3-9ed2-557fef9bdd04",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/43106647-5ff6-45f3-9ed2-557fef9bdd04.wav",
"sha256": "92c3922ac84fadf90689bf86a8fa2e3a81983d9603656f5b34704102b342d8a8"
}{
"id": "0f333514-852f-4c34-8d47-c0447fbad50a",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/0f333514-852f-4c34-8d47-c0447fbad50a.wav",
"sha256": "945b1a489fb5b72ab223be964c4d4ed6e54601fb6ce1e9aad647442dafc325d8"
}{
"id": "3a1bd449-7de1-4a35-ba4b-8e1e7db1288c",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/3a1bd449-7de1-4a35-ba4b-8e1e7db1288c.wav",
"sha256": "afef6ddb7f9ffd38a810cacfffb1933befed728ca70334a0169cd06fafa96f7b"
}{
"id": "2317b072-ebe4-456b-a1c1-e65d076c8eb6",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/2317b072-ebe4-456b-a1c1-e65d076c8eb6.wav",
"sha256": "9eac9992b4b1909d0126e424d840774fb1fed508a9a3a1d611e796a18ab462a9"
}{
"id": "17e22b04-e272-475c-b24d-aa7a1aa9c2aa",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/17e22b04-e272-475c-b24d-aa7a1aa9c2aa.wav",
"sha256": "c7ec341faf179a10b24eb3c1348cf39a845f61fd7a53e85d97dd7bdf5f633c43"
}“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”
{
"id": "6c946fb5-b765-43a4-8246-9ee5dbbe4272",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/6c946fb5-b765-43a4-8246-9ee5dbbe4272.wav",
"sha256": "e2b4a9e90894514496383b6e36fc6b5426002b0d67675a651cce8005a901d380"
}{
"id": "35400360-ce20-4540-af24-5f3383d4165a",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/35400360-ce20-4540-af24-5f3383d4165a.wav",
"sha256": "e3188dba01f67a32542f0a02b2a49b053744af21e5c322c5e688dc836fe614cb"
}{
"id": "53228248-68c4-4cd1-85be-5e98d536a618",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/53228248-68c4-4cd1-85be-5e98d536a618.wav",
"sha256": "1029c347dc3b661c346a27c6716a356171bb0b485c24f3a6263ad774e43bb7f9"
}{
"id": "bcff395f-83d6-4746-9880-f44c97e63762",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/bcff395f-83d6-4746-9880-f44c97e63762.wav",
"sha256": "65cff65b69108c4127647eb4b6d587254249fcd4db1f6519cb036b1c56ca8556"
}{
"id": "2fca751e-8827-44c3-be21-cf6d581c3004",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2fca751e-8827-44c3-be21-cf6d581c3004.wav",
"sha256": "ed31d4eb90e96ad6112b5a4d5fdf1b73e87b108e1380cd4226c5f684178818f6"
}{
"id": "7c18dfb1-a65c-4dbd-adfc-08ce228c175d",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/7c18dfb1-a65c-4dbd-adfc-08ce228c175d.wav",
"sha256": "7f3b95a789ba8c60cefafd9852442c798cdc74a8f0ff1a6560cd314eba04a26c"
}{
"id": "2bdf5631-3d99-46cc-a26b-9ba8476cc3a4",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2bdf5631-3d99-46cc-a26b-9ba8476cc3a4.wav",
"sha256": "07dee50e358dd49b7029dbde3f1585d83fc4fbc817b62843c0f4d35945530cd2"
}{
"id": "f09e057d-cb64-400b-91fd-9a2028f9476c",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/f09e057d-cb64-400b-91fd-9a2028f9476c.wav",
"sha256": "7802f562d365f2f0d2ad756661f74cd7d9a61f1db5d9008446ebe696e0190d00"
}{
"id": "4b1b8111-ade8-413c-8122-cfcee47713a3",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/4b1b8111-ade8-413c-8122-cfcee47713a3.wav",
"sha256": "bfe20e6a2f2cc7812043c904e4b964e9ffefcf6e412ab5202ede408af17b4a6c"
}{
"id": "94e5f1da-ffeb-4fbd-87d4-a37421014225",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/94e5f1da-ffeb-4fbd-87d4-a37421014225.wav",
"sha256": "4a1b1a80bc74f3bee9da480108c8848ea491f723e5f7a1326f46be6bf83e0379"
}{
"id": "6cff69e5-3c3e-4059-9b51-4d8516806140",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/6cff69e5-3c3e-4059-9b51-4d8516806140.wav",
"sha256": "50de5dfd5ad9917d7357860adc8bcf8518c5a6aaf2cc8f9c920a0b8f8d027896"
}“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”
{
"id": "18d1fa27-7af3-42cc-9d88-533bc1d2a373",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/18d1fa27-7af3-42cc-9d88-533bc1d2a373.wav",
"sha256": "9f0ea39b48d5de55f176ecd60dce0fb3b3bfe935e2cbab7166d62a6d07f2a928"
}{
"id": "ff78ad5f-2d41-448b-982e-ac063ab22d4d",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/ff78ad5f-2d41-448b-982e-ac063ab22d4d.wav",
"sha256": "c9c953ed454871a8dc2c5c2c84a2f1f08c69b3fcab1ea68c1bf0a3a60033dc37"
}{
"id": "e88f8005-507c-48ce-a23a-b943ffd2036e",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/e88f8005-507c-48ce-a23a-b943ffd2036e.wav",
"sha256": "b71f238bbecd66755f0cd0c5d4da5578e972722e8a12303e0ef1a7707fcdd39c"
}{
"id": "72fc60f6-c3fe-4abc-b969-fa77ee78308f",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/72fc60f6-c3fe-4abc-b969-fa77ee78308f.wav",
"sha256": "b6f65c91c4ebdf3ebf89e394b7f286483f746afb09ed20c0038556117176c615"
}{
"id": "9d99c546-ba63-4dad-8364-d9b860a4d0d9",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/9d99c546-ba63-4dad-8364-d9b860a4d0d9.wav",
"sha256": "7a5696b51fe77d87d9decdb26a66524a16b70346fad52ff604f38c5bc2a63124"
}{
"id": "fbf103dc-b283-48fb-8759-a8d3d5a3f0a4",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/fbf103dc-b283-48fb-8759-a8d3d5a3f0a4.wav",
"sha256": "4f324744b10fdd0c4da09a01bafc7f51ddf1c67b33831db64c2a619223fa6ace"
}{
"id": "c6b4018c-1cbc-477c-96f9-9c32b8652ce6",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/c6b4018c-1cbc-477c-96f9-9c32b8652ce6.wav",
"sha256": "ee777672dff7aa2a62bdc8beb707721ab12ff35a5c13dc5da9b947826075680d"
}{
"id": "2a2f157e-58bb-481b-98ae-434050d8e6a3",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/2a2f157e-58bb-481b-98ae-434050d8e6a3.wav",
"sha256": "0b562e233113e4c99186b561b4efd82e59f16dec2bb587a097778903adef5cec"
}{
"id": "b017ebe2-3e61-4db9-bf56-c567950107c5",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/b017ebe2-3e61-4db9-bf56-c567950107c5.wav",
"sha256": "2f8109fa23f8f056233394deedf5203d57dfa19e46d16eb9699eeebc5882d781"
}{
"id": "f9cdc1b2-e58c-4c45-a662-08fb983209c9",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/f9cdc1b2-e58c-4c45-a662-08fb983209c9.wav",
"sha256": "e6328d990c8b27a2645209b72e9b62ea77dde250bd18b6384c6bb4cd048da284"
}“Recite mi, molim Vas, Vaše ime i prezime.”
{
"id": "54fb78ba-81a2-4f24-a39a-0cec59d6b50c",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/generated/54fb78ba-81a2-4f24-a39a-0cec59d6b50c.wav",
"sha256": "7661cf013105819f2a01a05d8a3dabe7f84cea62b81d08bac17c403ad0d88b7e"
}{
"id": "fa319379-716d-4125-ba51-438b3a11dd6d",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/fa319379-716d-4125-ba51-438b3a11dd6d.wav",
"sha256": "a368962af32b617c60bc925800e229bc040320c5aae6d33f054a492045141e52"
}{
"id": "f737b86d-0976-41c2-80b7-fb6e0fa999a7",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/f737b86d-0976-41c2-80b7-fb6e0fa999a7.wav",
"sha256": "a9ec315d61deab1352e25c3bd41bdab7d672f2f3eec13008d4e5cca56ad4663c"
}{
"id": "3267eb5c-9660-4415-8131-b372a88043ba",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/3267eb5c-9660-4415-8131-b372a88043ba.wav",
"sha256": "c7667304066a4350fbd914873cdb74ee6223afedf8a9900460211a8be74aba65"
}{
"id": "f0dd44f6-a5a4-43ae-93c4-c133a339b7ce",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/agent/f0dd44f6-a5a4-43ae-93c4-c133a339b7ce.wav",
"sha256": "5136281c852ff2a80584da850d035858816f66dc2c00769115b47f13306c2df6"
}{
"id": "48e165f5-d9d9-40d0-b836-38347263b2e0",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/48e165f5-d9d9-40d0-b836-38347263b2e0.wav",
"sha256": "ca5e4c32b3b91e3c1366c853a43664d34e0054a54f42e8a8fa41d53280c46c2c"
}{
"id": "5476b9ce-bf88-4f75-beeb-0c203bb42c4d",
"bucket": "livekit-node-stage",
"key": "recordings/fd758505-6a25-4892-a6cf-1b09f0d8033f/audio/caller/5476b9ce-bf88-4f75-beeb-0c203bb42c4d.wav",
"sha256": "7c3b1df194373c16fad036e152b7c46f82eaae29441e939fb07e3c4e083fdd4b"
}{
"id": "a202c6bd-507e-4477-812c-e90629a4eba9",
"turns": [],
"inputs": {},
"status": "created",
"version": 2,
"collected": {},
"agentState": null,
"participants": [
{
"id": "callee",
"kind": "human",
"name": "+381603022591",
"status": "disconnected"
},
{
"id": "agent",
"kind": "agent",
"name": "AKI",
"status": "disconnected",
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"template": {
"id": "c8387d21-1991-4c9e-b773-fe4c51724802@2",
"name": "AKI",
"audios": {
"greeting": {
"text": "Dobar dan, ja sam Aki, virtuelna asistentkinja АИК банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
"format": "pcm_s16le",
"sha256": "4816e6cb4cf0c63e0019c714dbed1ebc02f1c6566a1a7eec8c29185137ca7dd8",
"channels": 1,
"byteLength": 353280,
"durationMs": 7360,
"sampleRate": 24000
}
},
"prompts": {
"system": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja."
},
"latencyCovers": []
},
"definition": {
"kind": "code",
"options": {},
"voicePack": {
"id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"label": "AKI",
"model": "eleven_v3",
"voiceId": "oICC5xEEbDGIZC1LVOOM",
"language": "sr",
"provider": "elevenlabs"
},
"configuration": {
"name": "AKI",
"timing": {
"softMs": 350,
"openingMs": 1200,
"committedMs": 1100
},
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"providers": {
"ttv": "elevenlabs",
"vtt": "soniox",
"reply": "openai"
},
"voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"systemPrompt": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja."
},
"implementation": {
"key": "aki",
"version": "1"
}
}
}
],
"currentSpeakerId": null,
"awaitingParticipantId": null
}Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.