0603022591

Inbound call · 30 Sept 2026, 16:39:20

Ended

Call ID: dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4
Dialog ID: 855be4c5-f4df-4259-a4dd-4fa77e07811f
Answered: 30 Sept 2026, 16:39:20
Ended · talk time: 30 Sept 2026, 16:40:03 · 0m 43s
SIP call ID · last SIP status: SCL_kENcS8aVAz7T · active
End reason: Agent execution failed
Room: phone-_0603022591_BFeDZzx7noWx
History coverage: 115 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

0603022591

History

Greeting submissive (protected) · Turns assertive · dee33da4

ended · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:42

Event timeline

Download history

#1CALLcall.created+-0.00s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "b3686e48-ac9f-4587-b22c-85104d456005",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_0603022591_BFeDZzx7noWx",
    "type": "call.created",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "number": "0603022591",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.00s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "ba8f9fbb-ae0a-413b-a54f-1689662b3571",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4"
  }
}

#3DIALOGdialog.started+-0.00s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "40739662-bb27-43d0-8f86-6bbe70a32796",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#4CALLcall.participant_joined+0.01s

30 Sept 2026, 16:39:20 · callee

Event payload

{
  "id": "82d181b1-274f-4d1f-9761-f5594d2a9e3a",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.01s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "a04635e1-aa18-4b48-bb3a-22d8c9d30a2b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "sipCallId": "SCL_kENcS8aVAz7T",
    "sipStatus": "ringing"
  }
}

#6CALLcall.connected+0.01s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "4d527529-7255-4a0f-97a8-dead8846f7d3",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4"
  }
}

#7L1vtt.started+0.29s

30 Sept 2026, 16:39:20 · callee

Event payload

{
  "id": "3d8ddb02-f941-4ec0-8f5f-5bf00b4cc2ea",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#8DIALOGdialog.ready+0.65s

30 Sept 2026, 16:39:20

Event payload

{
  "id": "a8636b07-3453-4d57-b457-b2e9d154d5ab",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#9CALLcall.sip_status+0.79s

30 Sept 2026, 16:39:21

Event payload

{
  "id": "ed46e07d-dba2-422f-b208-37078d1d2c4e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "sipCallId": "SCL_kENcS8aVAz7T",
    "sipStatus": "active"
  }
}

#10L1silence.soft+0.98s

30 Sept 2026, 16:39:21 · callee

Event payload

{
  "id": "2ef15eb1-f04f-428e-9765-44fe9a144223",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 696.0791109999409,
    "type": "silence.soft",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "adf01c59-64bf-4e16-acab-6764e30dfc58",
    "durationMs": 352,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#11L1silence.committed+1.75s

30 Sept 2026, 16:39:22 · callee

Event payload

{
  "id": "8f7b8e52-a880-4773-a1bb-38dd7c82dafa",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1464.3415899999673,
    "type": "silence.committed",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "adf01c59-64bf-4e16-acab-6764e30dfc58",
    "durationMs": 1120,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#12L1silence.opening+1.84s

30 Sept 2026, 16:39:22 · callee

Event payload

{
  "id": "1108c25b-6c70-47b8-b6fe-77d70f440c14",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1560.3415899999673,
    "type": "silence.opening",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "adf01c59-64bf-4e16-acab-6764e30dfc58",
    "durationMs": 1216,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#13DIALOGdialog.turn.started+1.85s

30 Sept 2026, 16:39:22 · agent

Event payload

{
  "id": "5e78df74-0a3c-49c9-b184-59b46c26fdaf",
  "version": 1,
  "operationId": null,
  "turnId": "fe4f44cb-6c9f-40f0-b6b6-618472ff1513",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "fe4f44cb-6c9f-40f0-b6b6-618472ff1513",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#14L1audio.playback.started+1.86s

30 Sept 2026, 16:39:22 · agent

Event payload

{
  "id": "444c449b-f8ac-47e2-a5ab-235ad8556263",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "91ae8570-a479-4014-8a9c-d6421a2d4416",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "asset": {
        "id": "91ae8570-a479-4014-8a9c-d6421a2d4416",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/91ae8570-a479-4014-8a9c-d6421a2d4416.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2fff13b2b415274530da85808358365f3ff41fe736256e1251a3d42024520bd6"
      },
      "format": "pcm_s16le",
      "sha256": "edca0f10ca269566e2f5ee561c323799b76e124afe7713015809e106504f7783",
      "channels": 1,
      "byteLength": 375360,
      "durationMs": 7820,
      "sampleRate": 24000
    },
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#15L1audio.recording.saved+2.64s

30 Sept 2026, 16:39:22 · callee

Event payload

{
  "id": "8c167390-bbbf-4c25-88f5-658140c8993c",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "9ef32890-1d1c-4c16-a86b-ad94831a8ebb",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9ef32890-1d1c-4c16-a86b-ad94831a8ebb",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/9ef32890-1d1c-4c16-a86b-ad94831a8ebb.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3ff63ece4ebdfc59ee42a7b960dc54617c74236276400ef6405cd84dd7cbffde"
      },
      "format": "pcm_s16le",
      "sha256": "6e5e1290501db72a8c37b5803462794ed94585bb022e0ecae8259cde64f1140b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:20.899Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#16L1audio.recording.saved+3.92s

30 Sept 2026, 16:39:24 · agent

Event payload

{
  "id": "91cab738-741b-4940-803e-513edf246621",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "1eca89ee-4687-453b-aa9a-b2ed2d9a85d0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1eca89ee-4687-453b-aa9a-b2ed2d9a85d0",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/1eca89ee-4687-453b-aa9a-b2ed2d9a85d0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b764bf37b31b5ffec0230b302422c7b0ebabac6238ab17441b8220fdcfc2773b"
      },
      "format": "pcm_s16le",
      "sha256": "dad8a0a7955cbb77a4c8c7d9f98add33002892eb4b19623e6357a1fe5e9238f1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:22.145Z",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#17L1audio.recording.saved+4.64s

30 Sept 2026, 16:39:24 · callee

Event payload

{
  "id": "33622cc5-15b3-46ad-9bbd-d3d45d9452af",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "206e6911-7e78-4a3c-96a6-ca06c8374cd9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "206e6911-7e78-4a3c-96a6-ca06c8374cd9",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/206e6911-7e78-4a3c-96a6-ca06c8374cd9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "45b66bb3a4cbe50c03060bc6df09efb0b238077d099cbcbc5da61356ee28204c"
      },
      "format": "pcm_s16le",
      "sha256": "bd15f6b4421dd7c717ae3bc31485f9c5c6fef5638a3f30e35a4083ffab27e440",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:22.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#18L1speech.started+4.98s

30 Sept 2026, 16:39:25 · callee

Event payload

{
  "id": "f72c7841-802d-4f8c-bbd4-8b188681fae7",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 4698.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#19L1speech.stopped+5.30s

30 Sept 2026, 16:39:25 · callee

Event payload

{
  "id": "8caaa375-85d7-41fc-9cfe-d870f8b15e33",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5018.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d893263a-f088-4993-b62b-e13c850d8fcc",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#20L1silence.soft+5.65s

30 Sept 2026, 16:39:25 · callee

Event payload

{
  "id": "b606a8d9-48c1-4e75-ad90-0b47083cce7c",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5370.538108999957,
    "type": "silence.soft",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d893263a-f088-4993-b62b-e13c850d8fcc",
    "durationMs": 352,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#21L1vtt.transcript.completed+5.82s

30 Sept 2026, 16:39:26 · callee

Event payload

{
  "id": "14ec9f7c-a1d0-4a2f-b7ec-ee6121b3b9a9",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "5544540f-2eb8-45f7-87d2-4cb25c0ee978",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "vtt.transcript.completed",
    "turnId": "5544540f-2eb8-45f7-87d2-4cb25c0ee978",
    "endedAt": "2026-09-30T14:39:25.574Z",
    "segmentId": "2ea65012-a967-4909-b08b-ea3e9a66b14b",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:25.254Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#22L1audio.recording.saved+5.92s

30 Sept 2026, 16:39:26 · agent

Event payload

{
  "id": "de48fbfe-dea4-4160-805d-a320fd8fe62d",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "a557b8e9-b20d-4946-ac75-d7b60e0eb156",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a557b8e9-b20d-4946-ac75-d7b60e0eb156",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a557b8e9-b20d-4946-ac75-d7b60e0eb156.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4718210a0bd83a9af42caa401f1c8bcaead306067d11784e58cd75130ae0e063"
      },
      "format": "pcm_s16le",
      "sha256": "7cf39c00cb58d7bea686170726c51a766c51c4eaa49252f1263252edd7c3e497",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:24.145Z",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#23L1silence.committed+6.42s

30 Sept 2026, 16:39:26 · callee

Event payload

{
  "id": "45a0248e-40ca-4290-afdc-9ee9585c4570",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 6138.538108999957,
    "type": "silence.committed",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d893263a-f088-4993-b62b-e13c850d8fcc",
    "durationMs": 1120,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#24L1audio.recording.saved+6.64s

30 Sept 2026, 16:39:26 · callee

Event payload

{
  "id": "34137a90-6b00-491d-b035-bb4381037fd0",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "8182ac7e-31df-4656-94d8-9f0c41bca2ee",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8182ac7e-31df-4656-94d8-9f0c41bca2ee",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/8182ac7e-31df-4656-94d8-9f0c41bca2ee.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d39592f4efb882eb29d923182e2b862fd419d572afee236293f3226d56d58bd5"
      },
      "format": "pcm_s16le",
      "sha256": "b2324722056b3173634a1f0fd0f5c5fb272b6999d37510656384e128cade8f9a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:24.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#25L1audio.recording.saved+7.92s

30 Sept 2026, 16:39:28 · agent

Event payload

{
  "id": "5b8d32f3-8b78-4ba6-ad91-bab210e36e91",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "d698f09f-72be-4b77-9ae8-18a3d107480b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d698f09f-72be-4b77-9ae8-18a3d107480b",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/d698f09f-72be-4b77-9ae8-18a3d107480b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "33ccc2a59196847e7cb1ae3bac5b934ae0267839dab129614509541028ff7fc9"
      },
      "format": "pcm_s16le",
      "sha256": "b46032a5c3a3a67255f60071ecbfba4e6322a763f17494c9cd14b6d07c3d49e6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:26.145Z",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#26L1audio.recording.saved+8.64s

30 Sept 2026, 16:39:28 · callee

Event payload

{
  "id": "eb1bb88b-986b-4a19-b6ba-641b3eec36dd",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "1aa649d2-a979-419d-8243-d34d4e61ef50",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1aa649d2-a979-419d-8243-d34d4e61ef50",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/1aa649d2-a979-419d-8243-d34d4e61ef50.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "88a997547577bf492b1072747a99157ae66d85fba226dad9f6979d229fd1419f"
      },
      "format": "pcm_s16le",
      "sha256": "f68d90e3e178a43502358145e36d5424ad5ca16378683fa5912f636194407f41",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:26.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#27L1audio.playback.finished+9.99s

30 Sept 2026, 16:39:30 · agent

Event payload

{
  "id": "f2a6f3b8-7464-44df-98f1-93b4142a3f19",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#28DIALOGdialog.turn.completed+10.00s

30 Sept 2026, 16:39:30 · agent

Event payload

{
  "id": "42cdfa83-28fb-4c5c-b230-ae302f31c6fe",
  "version": 1,
  "operationId": null,
  "turnId": "fe4f44cb-6c9f-40f0-b6b6-618472ff1513",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "fe4f44cb-6c9f-40f0-b6b6-618472ff1513",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#29DIALOGdialog.awaiting_answer+10.02s

30 Sept 2026, 16:39:30 · callee

Event payload

{
  "id": "235f1ad2-94a8-4ccb-8bee-7cba8ed9709c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "callee"
  }
}

#30L1audio.recording.saved+10.02s

30 Sept 2026, 16:39:30 · agent

Event payload

{
  "id": "e536e51f-b31d-4361-80a1-f9e57f3c5077",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "ca03f821-f627-4136-9077-a4a98133ad69",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ca03f821-f627-4136-9077-a4a98133ad69",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/ca03f821-f627-4136-9077-a4a98133ad69.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "29d0fcd21ca1ead4a4a61299c53cd4fab21f3b75b586dbfbb90cfa78c870d191"
      },
      "format": "pcm_s16le",
      "sha256": "54648c44aa29c9e40fd3b6e899880462e53c4a6ec8c642be17ae7aefeed137d5",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:28.145Z",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#31DIALOGdialog.goal.started+10.02s

30 Sept 2026, 16:39:30

Event payload

{
  "id": "bd7fee8e-19d5-4e84-bd92-6593fec678b0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "goalId": "aki.balance",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "goalIndex": 0
  }
}

#32DIALOGdialog.agent.state+10.04s

30 Sept 2026, 16:39:30

Event payload

{
  "id": "c607cbf5-020e-4c8f-a328-e16c9511284c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#33L1audio.recording.saved+10.04s

30 Sept 2026, 16:39:30 · agent

Event payload

{
  "id": "c32d88d7-e4d1-478e-be12-79b668da191f",
  "version": 1,
  "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
  "turnId": null,
  "audioId": "9fface86-af41-4f7a-9f49-0d57ebb5e771",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9fface86-af41-4f7a-9f49-0d57ebb5e771",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/9fface86-af41-4f7a-9f49-0d57ebb5e771.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "36df6dd78a8ff9082e66a42fb0f6cc6285e42883fdcb5eb9acf9fc8bc2b77198"
      },
      "format": "pcm_s16le",
      "sha256": "32ead73abab870ab0c7ba67a2337215e63ae49394d3c22dbf133e7ce1c7a2a0a",
      "channels": 1,
      "byteLength": 5760,
      "durationMs": 120,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:30.145Z",
    "operationId": "e1ce2a9e-4656-4241-bb20-c43698749e5c",
    "participantId": "agent"
  }
}

#34L1audio.recording.saved+10.64s

30 Sept 2026, 16:39:30 · callee

Event payload

{
  "id": "2235b743-4d88-48fc-99ba-a556c867e38d",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "722d7470-092a-4be5-87a4-c03d955a174a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "722d7470-092a-4be5-87a4-c03d955a174a",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/722d7470-092a-4be5-87a4-c03d955a174a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ed9d2d0111d6ac8b18c798254f59def1aa5e95fdd215852038cfd1e8dee9daa1"
      },
      "format": "pcm_s16le",
      "sha256": "3d613a897192931dba42e93c61c35343de76236247a7e6ef838e30c7abf4bbaf",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:28.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#35L1speech.started+10.71s

30 Sept 2026, 16:39:30 · callee

Event payload

{
  "id": "46e23860-10c5-4925-b223-5e9846dadb62",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 10426.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#36L1speech.stopped+12.02s

30 Sept 2026, 16:39:32 · callee

Event payload

{
  "id": "cb1ee2a3-5b56-4214-92f2-007e4ebb223a",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11738.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "a599be83-42c6-4589-8c34-6f41adee46fd",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#37L1speech.started+12.12s

30 Sept 2026, 16:39:32 · callee

Event payload

{
  "id": "33c7f859-aea7-483c-bc9d-cac580701213",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11834.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#38L1audio.recording.saved+12.64s

30 Sept 2026, 16:39:32 · callee

Event payload

{
  "id": "e7024726-067d-41f7-9a4d-35255df0aef8",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "5fc3b400-2d3d-48b3-9927-c08d6ff92b14",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5fc3b400-2d3d-48b3-9927-c08d6ff92b14",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/5fc3b400-2d3d-48b3-9927-c08d6ff92b14.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e81063ff696ea2566dfb0a05ad64cc32e3213526cc87414fc38c82e25881d0b0"
      },
      "format": "pcm_s16le",
      "sha256": "2f10f9713fd5a36dc101fd03ea9ef2e56592435821c9c4dd5ab301415c6168a3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:30.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#39L1speech.stopped+13.37s

30 Sept 2026, 16:39:33 · callee

Event payload

{
  "id": "27cca05b-f081-40ff-8305-3651f6d02e73",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13082.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "8e8c9431-b466-41cc-a941-4bf85be39d92",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#40L1silence.soft+13.72s

30 Sept 2026, 16:39:33 · callee

Event payload

{
  "id": "f3650f9c-1c4e-49f2-871b-430ea8ebab2e",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13434.538108999957,
    "type": "silence.soft",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "8e8c9431-b466-41cc-a941-4bf85be39d92",
    "durationMs": 352,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#41L1vtt.transcript.delta+13.83s

30 Sept 2026, 16:39:34 · callee

Event payload

{
  "id": "29fffef6-7246-4d26-b530-0391d59d849d",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "c104bb1c-0611-4de8-b8a3-0797348c0727",
  "audioId": null,
  "payload": {
    "text": "Sad ću da vidim moje stanje na kreditnoj kartici.",
    "type": "vtt.transcript.delta",
    "turnId": "c104bb1c-0611-4de8-b8a3-0797348c0727",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#42L1vtt.transcript.completed+13.84s

30 Sept 2026, 16:39:34 · callee

Event payload

{
  "id": "e9ea9a11-cac9-4475-a905-f01b5708aee1",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "c104bb1c-0611-4de8-b8a3-0797348c0727",
  "audioId": null,
  "payload": {
    "text": "Sad ću da vidim moje stanje na kreditnoj kartici.",
    "type": "vtt.transcript.completed",
    "turnId": "c104bb1c-0611-4de8-b8a3-0797348c0727",
    "endedAt": "2026-09-30T14:39:33.638Z",
    "segmentId": "d6491b64-1a56-4553-b214-b3696822c6f1",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:30.982Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#43DIALOGdialog.response.preparing+13.84s

30 Sept 2026, 16:39:34

Event payload

{
  "id": "92189ef7-f106-4ef3-a61a-33aceb67e2c4",
  "version": 1,
  "operationId": null,
  "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
  "audioId": null,
  "payload": {
    "text": "Sad ću da vidim moje stanje na kreditnoj kartici.",
    "type": "dialog.response.preparing",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#44DIALOGdialog.response.ready+13.87s

30 Sept 2026, 16:39:34

Event payload

{
  "id": "fc9ee333-e6f4-4f04-895f-09b6475ee131",
  "version": 1,
  "operationId": null,
  "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
  "audioId": null,
  "payload": {
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.response.ready",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#45L1silence.committed+14.48s

30 Sept 2026, 16:39:34 · callee

Event payload

{
  "id": "f4412720-65cc-46c0-975a-bcb76bcd103f",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14202.538108999957,
    "type": "silence.committed",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "8e8c9431-b466-41cc-a941-4bf85be39d92",
    "durationMs": 1120,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#46DIALOGdialog.answer_received+14.49s

30 Sept 2026, 16:39:34 · callee

Event payload

{
  "id": "cedd8ae5-1fa9-42ef-b51d-d8dcf5082e0a",
  "version": 1,
  "operationId": null,
  "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
  "audioId": null,
  "payload": {
    "text": "Sad ću da vidim moje stanje na kreditnoj kartici.",
    "type": "dialog.answer_received",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "callee"
  }
}

#47DIALOGdialog.agent.state+14.50s

30 Sept 2026, 16:39:34

Event payload

{
  "id": "b29b7a37-a8aa-4099-8509-524b27895cf7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastTurnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#48DIALOGdialog.turn.started+14.51s

30 Sept 2026, 16:39:34 · agent

Event payload

{
  "id": "0a999c85-f6fd-484b-b55c-4fffbf8cfcaa",
  "version": 1,
  "operationId": null,
  "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.turn.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#49L1audio.playback.started+14.51s

30 Sept 2026, 16:39:34 · agent

Event payload

{
  "id": "5b46b5d7-7e5b-4026-af5a-4d640ddcf885",
  "version": 1,
  "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
  "turnId": null,
  "audioId": "4d960ac5-d48b-4683-9878-9ea527af643a",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
      "asset": {
        "id": "4d960ac5-d48b-4683-9878-9ea527af643a",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/4d960ac5-d48b-4683-9878-9ea527af643a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "51ef82033fededfd66a6800ec3dda8af2526b7624d820588ca423c4d4eccf0bd"
      },
      "format": "pcm_s16le",
      "sha256": "2cd5e4ab4e810d5af8c7589916ac2f3f14a61e07c5a9bf9d71242eb64755461d",
      "channels": 1,
      "byteLength": 119040,
      "durationMs": 2480,
      "sampleRate": 24000
    },
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
    "participantId": "agent"
  }
}

#50L1audio.recording.saved+14.64s

30 Sept 2026, 16:39:34 · callee

Event payload

{
  "id": "3e18d31d-a7ac-4476-b751-8a192ae9ba5e",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "6cf1a45e-6c7e-4ddd-94f3-23100ad15f44",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6cf1a45e-6c7e-4ddd-94f3-23100ad15f44",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6cf1a45e-6c7e-4ddd-94f3-23100ad15f44.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "302320e775e43555e86535b197d27b35ccffa7b257e2e4465fd90d34d68df5c6"
      },
      "format": "pcm_s16le",
      "sha256": "7391ba1783a1812c9e3a36dca1c6a979d674ca83435fc98e212e3f3b81365d8b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:32.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#51L1audio.recording.saved+16.57s

30 Sept 2026, 16:39:36 · agent

Event payload

{
  "id": "52b606cb-9231-4f1f-90f2-3a0796ed2d57",
  "version": 1,
  "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
  "turnId": null,
  "audioId": "a984536f-e58b-4569-9849-97b9326d3f18",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a984536f-e58b-4569-9849-97b9326d3f18",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a984536f-e58b-4569-9849-97b9326d3f18.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4f8360f8cc39fa047f3d2fd19e29f5c3d8c6e14577e66647a572843d4d446ed4"
      },
      "format": "pcm_s16le",
      "sha256": "1906dca357d941a99ce8b9a19ae3f7b202c5cd0ad8dbdce1082b9232212a9c57",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:34.789Z",
    "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
    "participantId": "agent"
  }
}

#52L1audio.recording.saved+16.64s

30 Sept 2026, 16:39:36 · callee

Event payload

{
  "id": "bf4022ff-de0b-4ac7-9f84-cdee3158a61e",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "6af0eaed-1bda-404c-b4ae-13add5c6ed48",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6af0eaed-1bda-404c-b4ae-13add5c6ed48",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6af0eaed-1bda-404c-b4ae-13add5c6ed48.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1837335623d3d5ac37a433aae971eb67bfb4e02459bdb96ce3caf1d120b92f7a"
      },
      "format": "pcm_s16le",
      "sha256": "4aafe3a49e0315db362a51903963e4e6334a0a2abac50851c828fd52b898c95b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:34.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#53L1audio.playback.finished+17.30s

30 Sept 2026, 16:39:37 · agent

Event payload

{
  "id": "df070be6-86fa-4d4a-9ff7-4b04a1247ec0",
  "version": 1,
  "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
    "participantId": "agent"
  }
}

#54DIALOGdialog.turn.completed+17.31s

30 Sept 2026, 16:39:37 · agent

Event payload

{
  "id": "1ba831a7-7820-4ec2-9398-18de04a0e7ae",
  "version": 1,
  "operationId": null,
  "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.turn.completed",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "b653e516-97ef-4f9c-b3e0-cc148d911e44",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#55DIALOGdialog.agent.state+17.32s

30 Sept 2026, 16:39:37

Event payload

{
  "id": "7b2523af-2f96-40de-ad4b-fd2fef8d7186",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastPhrase": "ask_name",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#56L1audio.recording.saved+17.32s

30 Sept 2026, 16:39:37 · agent

Event payload

{
  "id": "5578b12a-b595-4161-a6f9-d0b1a8e2659f",
  "version": 1,
  "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
  "turnId": null,
  "audioId": "95c64741-bfd9-4b62-a334-edc926f2a9c5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "95c64741-bfd9-4b62-a334-edc926f2a9c5",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/95c64741-bfd9-4b62-a334-edc926f2a9c5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6f1ca8f13ad5c4c6867f05b2ac494f82b9cbb333681b321b7c81386896c0ac35"
      },
      "format": "pcm_s16le",
      "sha256": "0a50dccd7fa4a9e7164d4e13e70f2da5db76bb030b58034971be5555346b5b5f",
      "channels": 1,
      "byteLength": 37440,
      "durationMs": 780,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:36.789Z",
    "operationId": "8817da27-86ae-4dbc-a3ff-ba436fcb251e",
    "participantId": "agent"
  }
}

#57L1speech.started+18.32s

30 Sept 2026, 16:39:38 · callee

Event payload

{
  "id": "48d2438a-bb20-4d24-bd96-bab23826f1f6",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 18042.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#58L1audio.recording.saved+18.64s

30 Sept 2026, 16:39:38 · callee

Event payload

{
  "id": "a4c8dd9d-a4d5-49aa-9150-5de5dc7af55c",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "7b365f33-a002-4308-82fe-563e48650cca",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7b365f33-a002-4308-82fe-563e48650cca",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/7b365f33-a002-4308-82fe-563e48650cca.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "42e9d59df4578f39f47f5879749f3627dca9a6727f9302937269e9b52e27fe91"
      },
      "format": "pcm_s16le",
      "sha256": "487f6ccbc76df9c28b0e003afaf13c547b2751929c1bca3ac3ddc338fefc9fd4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:36.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#59L1speech.stopped+19.64s

30 Sept 2026, 16:39:39 · callee

Event payload

{
  "id": "f21680f9-9c63-4b91-b086-1283c4d5490c",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 19354.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "9b5b4905-7c92-4f39-b895-4ed68608ebe5",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#60L1silence.soft+19.99s

30 Sept 2026, 16:39:40 · callee

Event payload

{
  "id": "8d21dee7-f90a-49ce-855f-80f571b6e86f",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 19706.538108999957,
    "type": "silence.soft",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "9b5b4905-7c92-4f39-b895-4ed68608ebe5",
    "durationMs": 352,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#61L1vtt.transcript.delta+20.16s

30 Sept 2026, 16:39:40 · callee

Event payload

{
  "id": "e82046f3-e68a-4aa0-8bf3-a9759c2de9b3",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "26ea669a-61e6-492e-bbee-0b9948caf532",
  "audioId": null,
  "payload": {
    "text": " Marko, Marković.",
    "type": "vtt.transcript.delta",
    "turnId": "26ea669a-61e6-492e-bbee-0b9948caf532",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#62L1vtt.transcript.completed+20.16s

30 Sept 2026, 16:39:40 · callee

Event payload

{
  "id": "64db2f70-936d-4708-894b-8b36d754ea4d",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "26ea669a-61e6-492e-bbee-0b9948caf532",
  "audioId": null,
  "payload": {
    "text": "Marko, Marković.",
    "type": "vtt.transcript.completed",
    "turnId": "26ea669a-61e6-492e-bbee-0b9948caf532",
    "endedAt": "2026-09-30T14:39:39.910Z",
    "segmentId": "be092cec-7dd8-4a41-be84-04d601b15085",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:38.598Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#63DIALOGdialog.response.preparing+20.17s

30 Sept 2026, 16:39:40

Event payload

{
  "id": "1d8246e5-f369-43cb-b54c-33f1380b4a06",
  "version": 1,
  "operationId": null,
  "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
  "audioId": null,
  "payload": {
    "text": "Marko, Marković.",
    "type": "dialog.response.preparing",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#64DIALOGdialog.response.ready+20.19s

30 Sept 2026, 16:39:40

Event payload

{
  "id": "a34500e9-fccf-4bcc-b40c-ea33bfbb81aa",
  "version": 1,
  "operationId": null,
  "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
  "audioId": null,
  "payload": {
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.",
    "type": "dialog.response.ready",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#65L1audio.recording.saved+20.64s

30 Sept 2026, 16:39:40 · callee

Event payload

{
  "id": "b95d8a38-219e-419d-893d-9130b46f136e",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "89ae5dc4-4d91-4810-a2e0-062c82b957c7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "89ae5dc4-4d91-4810-a2e0-062c82b957c7",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/89ae5dc4-4d91-4810-a2e0-062c82b957c7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4404a26475bd777aa68d445ab241ef6ed3145eb15124da0455fb0f0b6e7fa50b"
      },
      "format": "pcm_s16le",
      "sha256": "5b8d0e45b1d2f1b31324379cf3449c6d3ab220bca3fb998ee60fe57f02749985",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:38.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#66L1silence.committed+20.76s

30 Sept 2026, 16:39:41 · callee

Event payload

{
  "id": "38885450-8b17-4cba-9865-7e2bcc4a5868",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 20474.538108999957,
    "type": "silence.committed",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "9b5b4905-7c92-4f39-b895-4ed68608ebe5",
    "durationMs": 1120,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#67DIALOGdialog.answer_received+20.77s

30 Sept 2026, 16:39:41 · callee

Event payload

{
  "id": "3653bf6a-44b8-475b-8696-9fdf7a7601d1",
  "version": 1,
  "operationId": null,
  "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
  "audioId": null,
  "payload": {
    "text": "Marko, Marković.",
    "type": "dialog.answer_received",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "callee"
  }
}

#68DIALOGdialog.data.collected+20.78s

30 Sept 2026, 16:39:41

Event payload

{
  "id": "a7f8c447-35fb-48df-92a2-a718c6fdf3a9",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.name",
    "value": "Marko Marković",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#69DIALOGdialog.agent.state+20.78s

30 Sept 2026, 16:39:41

Event payload

{
  "id": "8ac1c556-ea06-416b-aa09-72fa1320d51e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Marko",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastTurnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#70DIALOGdialog.turn.started+20.79s

30 Sept 2026, 16:39:41 · agent

Event payload

{
  "id": "9f06e5fe-814e-42b7-a22a-d86e15feed5f",
  "version": 1,
  "operationId": null,
  "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.",
    "type": "dialog.turn.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#71L1audio.playback.started+20.79s

30 Sept 2026, 16:39:41 · agent

Event payload

{
  "id": "4000cdef-d819-4ecb-9e06-0dd542072b9d",
  "version": 1,
  "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
  "turnId": null,
  "audioId": "6c9841be-eda2-4e9f-9bce-a55d41581505",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.",
      "asset": {
        "id": "6c9841be-eda2-4e9f-9bce-a55d41581505",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/6c9841be-eda2-4e9f-9bce-a55d41581505.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "40a36a56b181a28801b7864cd2e03638818cd26233f30cc98c624b5310538191"
      },
      "format": "pcm_s16le",
      "sha256": "e250eee98a7ae43fae4e766633669a03f46be318470835fe41cad809269f1806",
      "channels": 1,
      "byteLength": 221280,
      "durationMs": 4610,
      "sampleRate": 24000
    },
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
    "participantId": "agent"
  }
}

#72L1audio.recording.saved+22.64s

30 Sept 2026, 16:39:42 · callee

Event payload

{
  "id": "58158c80-a78f-4939-855c-37384bf6cf49",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "4cdeaff1-cb35-45a8-aa36-ce6169cc867d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4cdeaff1-cb35-45a8-aa36-ce6169cc867d",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/4cdeaff1-cb35-45a8-aa36-ce6169cc867d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7599a01dd2f358e40747d8935ac0b94124775fcbb2f2ca9f4a9dc641e425f506"
      },
      "format": "pcm_s16le",
      "sha256": "6d1ad57ef88a3f7d9029db5f31d8a5829abc2dfc56964005cc10c974cef94fe3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:40.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#73L1audio.recording.saved+22.85s

30 Sept 2026, 16:39:43 · agent

Event payload

{
  "id": "238269f5-8c51-4049-a9a1-c3ee714c0339",
  "version": 1,
  "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
  "turnId": null,
  "audioId": "5d6b6f65-3676-4376-9536-5d00b3fe9fc3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5d6b6f65-3676-4376-9536-5d00b3fe9fc3",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/5d6b6f65-3676-4376-9536-5d00b3fe9fc3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bcf20534338759ff785f35f7ef10c976e105904b9c901e2e6ce3befd2b2fbcc3"
      },
      "format": "pcm_s16le",
      "sha256": "02c47cd53fba2df2b208c90d9ca9c7c825862b7159fd773648bb0d2156b8da97",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:41.073Z",
    "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
    "participantId": "agent"
  }
}

#74L1audio.recording.saved+24.64s

30 Sept 2026, 16:39:44 · callee

Event payload

{
  "id": "5b653a8e-2f20-4cb0-b4d3-633e5642e622",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "ff46f2fd-bc96-4ae2-9e1a-9bb814fd7727",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ff46f2fd-bc96-4ae2-9e1a-9bb814fd7727",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/ff46f2fd-bc96-4ae2-9e1a-9bb814fd7727.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c22146503ae65acbe02813e84c5e732563dfe28ab9592e87c9a17f6e8dcc002f"
      },
      "format": "pcm_s16le",
      "sha256": "29a457909a74cf090cd311a3f5470dcb2191af33dd308a3c53ed39a16fd6fd4b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:42.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#75L1audio.recording.saved+24.85s

30 Sept 2026, 16:39:45 · agent

Event payload

{
  "id": "efa6d8cc-a9d4-48ab-b8c2-b4188845e13c",
  "version": 1,
  "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
  "turnId": null,
  "audioId": "a0969d7d-8a8c-4498-b06c-bbdfa22de6d0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a0969d7d-8a8c-4498-b06c-bbdfa22de6d0",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a0969d7d-8a8c-4498-b06c-bbdfa22de6d0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ae894dd378d3f1ed9427b7e97b5776ef16cbb4f9d1a54fcde8bd7c0d13b21a4d"
      },
      "format": "pcm_s16le",
      "sha256": "44b7257a42fc5174786adc9edba6a34068d9e51e6f050001430dbd69318dc558",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:43.073Z",
    "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
    "participantId": "agent"
  }
}

#76L1audio.playback.finished+25.72s

30 Sept 2026, 16:39:45 · agent

Event payload

{
  "id": "727f9704-e267-4f73-aebf-4da855beaa9a",
  "version": 1,
  "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
    "participantId": "agent"
  }
}

#77DIALOGdialog.turn.completed+25.73s

30 Sept 2026, 16:39:46 · agent

Event payload

{
  "id": "751b0534-a09d-4e89-bd9f-c232b850050d",
  "version": 1,
  "operationId": null,
  "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.",
    "type": "dialog.turn.completed",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "c655b0b4-aad5-480b-bb58-75327cd2ffd2",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#78DIALOGdialog.agent.state+25.74s

30 Sept 2026, 16:39:46

Event payload

{
  "id": "95847296-dbf8-457e-8b01-be1a0aa508d1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Marko",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#79L1audio.recording.saved+25.74s

30 Sept 2026, 16:39:46 · agent

Event payload

{
  "id": "1e8acf29-3268-42e4-bea2-6095a4975424",
  "version": 1,
  "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
  "turnId": null,
  "audioId": "3301a5d8-c717-4bb6-a7e2-2ef3a19d9c00",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3301a5d8-c717-4bb6-a7e2-2ef3a19d9c00",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/3301a5d8-c717-4bb6-a7e2-2ef3a19d9c00.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "331f06de0ef1ac6ef47d329468417da80013effc6d47aa3fbce46fd4294def40"
      },
      "format": "pcm_s16le",
      "sha256": "094851388adb00c39091307b1b14e4176926eeaa14bdc8b7776d880137d6e830",
      "channels": 1,
      "byteLength": 44160,
      "durationMs": 920,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:45.073Z",
    "operationId": "32da9947-ab26-488d-b5a5-25ecce7cd621",
    "participantId": "agent"
  }
}

#80L1speech.started+26.48s

30 Sept 2026, 16:39:46 · callee

Event payload

{
  "id": "982b4e61-eda6-4e32-b113-561ddd1c6f59",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 26202.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#81L1audio.recording.saved+26.64s

30 Sept 2026, 16:39:46 · callee

Event payload

{
  "id": "5b12605d-b362-4af1-9807-2ef3f0b3e9e7",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "21f83c6e-13cf-446c-891f-a59b58e7a72c",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "21f83c6e-13cf-446c-891f-a59b58e7a72c",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/21f83c6e-13cf-446c-891f-a59b58e7a72c.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ad190f25b67e57b8b582bf7029d3252b202e1c9deaaf39f8a098aaf766164922"
      },
      "format": "pcm_s16le",
      "sha256": "59cab47d8f64b4aefc1609ea0e286faba709720a6cd7a04ba1f8d5e61c59ef2f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:44.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#82L1audio.recording.saved+28.64s

30 Sept 2026, 16:39:48 · callee

Event payload

{
  "id": "332dfa17-fe9f-4706-a00a-cfa3ede8a17b",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "4823004f-85c4-4b4e-972a-6dab00525256",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4823004f-85c4-4b4e-972a-6dab00525256",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/4823004f-85c4-4b4e-972a-6dab00525256.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b3a107032c8eb87b6709dd65b89c9cbd98b13c7b45990557aea2a03ce42e0000"
      },
      "format": "pcm_s16le",
      "sha256": "477e974c54d07092ab5b2e6dffca415eed5dac981e100d37193209ef269c0f83",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:46.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#83L1speech.stopped+28.85s

30 Sept 2026, 16:39:49 · callee

Event payload

{
  "id": "30d31155-0afe-4b2c-9ab2-658f9e9df88b",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28570.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "674ffeed-037d-4cab-a91d-2c186df46039",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#84L1speech.started+28.95s

30 Sept 2026, 16:39:49 · callee

Event payload

{
  "id": "69cf613f-1bdf-455a-8834-5284c2d4aeb1",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28666.538108999957,
    "type": "speech.started",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#85L1audio.recording.saved+30.64s

30 Sept 2026, 16:39:50 · callee

Event payload

{
  "id": "339f44c6-847b-4124-a84e-6dff0bb24671",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "de398f39-3dc4-46a9-82ec-3a8e22b363d2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "de398f39-3dc4-46a9-82ec-3a8e22b363d2",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/de398f39-3dc4-46a9-82ec-3a8e22b363d2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a12b138a17cfe1c253b15f3fa6c0589297fe8e1ad755ae7156613cb6c62ad574"
      },
      "format": "pcm_s16le",
      "sha256": "657610763fae4efd33eee2cb5e39083a3c3f13e921e2b895497017d81f0bd801",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:48.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#86L1speech.stopped+31.35s

30 Sept 2026, 16:39:51 · callee

Event payload

{
  "id": "a9863ac2-5ea3-4e8c-bf3d-fbe8439aeb57",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 31066.538108999957,
    "type": "speech.stopped",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d0e6a2a1-33c1-49db-ac2a-58737779add4",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#87L1silence.soft+31.70s

30 Sept 2026, 16:39:51 · callee

Event payload

{
  "id": "9ed90639-ccd6-4940-a2dd-a69e3d2bb8d8",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 31418.538108999957,
    "type": "silence.soft",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d0e6a2a1-33c1-49db-ac2a-58737779add4",
    "durationMs": 352,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#88L1vtt.transcript.delta+31.86s

30 Sept 2026, 16:39:52 · callee

Event payload

{
  "id": "e57b4b9f-bc57-4821-b2fe-4e668cda3926",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "dfe740b8-bf89-44c7-be23-116806a884ae",
  "audioId": null,
  "payload": {
    "text": " 1501990711235.",
    "type": "vtt.transcript.delta",
    "turnId": "dfe740b8-bf89-44c7-be23-116806a884ae",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#89L1vtt.transcript.completed+31.87s

30 Sept 2026, 16:39:52 · callee

Event payload

{
  "id": "f8e8a693-c627-4ed8-aecb-75d8a9fa76d8",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "dfe740b8-bf89-44c7-be23-116806a884ae",
  "audioId": null,
  "payload": {
    "text": "1501990711235.",
    "type": "vtt.transcript.completed",
    "turnId": "dfe740b8-bf89-44c7-be23-116806a884ae",
    "endedAt": "2026-09-30T14:39:51.622Z",
    "segmentId": "ecda162f-5137-4f0b-bb05-9469e02db64c",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:46.758Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#90DIALOGdialog.response.preparing+31.88s

30 Sept 2026, 16:39:52

Event payload

{
  "id": "0053330f-e7b3-47bb-af03-46faab527ad9",
  "version": 1,
  "operationId": null,
  "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
  "audioId": null,
  "payload": {
    "text": "1501990711235.",
    "type": "dialog.response.preparing",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#91DIALOGdialog.response.ready+32.30s

30 Sept 2026, 16:39:52

Event payload

{
  "id": "1b03667e-3830-48c5-8f46-511fe43a3b5c",
  "version": 1,
  "operationId": null,
  "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
  "audioId": null,
  "payload": {
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj JMBG.",
    "type": "dialog.response.ready",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#92L1silence.committed+32.47s

30 Sept 2026, 16:39:52 · callee

Event payload

{
  "id": "0cad743b-f864-43a9-a49d-9c9a8268a224",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 32186.538108999957,
    "type": "silence.committed",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "silenceId": "d0e6a2a1-33c1-49db-ac2a-58737779add4",
    "durationMs": 1120,
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#93DIALOGdialog.answer_received+32.49s

30 Sept 2026, 16:39:52 · callee

Event payload

{
  "id": "249424f8-8045-450a-aa58-80096ef9b20c",
  "version": 1,
  "operationId": null,
  "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
  "audioId": null,
  "payload": {
    "text": "1501990711235.",
    "type": "dialog.answer_received",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "callee"
  }
}

#94DIALOGdialog.data.collected+32.50s

30 Sept 2026, 16:39:52

Event payload

{
  "id": "108c0833-ba28-4354-b891-30e9ea2aaf29",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.jmbg",
    "value": "1501990711235",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

#95DIALOGdialog.agent.state+32.50s

30 Sept 2026, 16:39:52

Event payload

{
  "id": "316f6ef6-9c45-456f-a1cd-900b9e8576ef",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Marko",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastTurnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
      "jmbgAttempts": 0,
      "lastQuestion": "mismatch",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 1
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#96DIALOGdialog.turn.started+32.51s

30 Sept 2026, 16:39:52 · agent

Event payload

{
  "id": "94f84a08-3843-49b4-9e40-ef5b03b8ad24",
  "version": 1,
  "operationId": null,
  "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj JMBG.",
    "type": "dialog.turn.started",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#97L1audio.playback.started+32.52s

30 Sept 2026, 16:39:52 · agent

Event payload

{
  "id": "2f3e7ac5-80d7-4b74-ab5d-8e95463f2eae",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": "97091ce9-864c-490c-8fa4-5c1ca2f5c96f",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj JMBG.",
      "asset": {
        "id": "97091ce9-864c-490c-8fa4-5c1ca2f5c96f",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/97091ce9-864c-490c-8fa4-5c1ca2f5c96f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "768f2fcbf176a004cbec60f086c4adb718cd09bdb3bc9d544dcb38e274a32759"
      },
      "format": "pcm_s16le",
      "sha256": "6a8d75c5fc61ebb2ce0ead07b035fbecbfffe2d3dbd2fae6d0fb983ef1d7d1bc",
      "channels": 1,
      "byteLength": 327360,
      "durationMs": 6820,
      "sampleRate": 24000
    },
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#98L1audio.recording.saved+32.64s

30 Sept 2026, 16:39:52 · callee

Event payload

{
  "id": "0db82164-87af-41bc-88b3-308cd6c9b112",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "ca7c55cb-72e5-45d1-93ed-0457520e9531",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ca7c55cb-72e5-45d1-93ed-0457520e9531",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/ca7c55cb-72e5-45d1-93ed-0457520e9531.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8d98e098578e4f2b2c54eec3aa9b2135b637fd067a1b5fdbe77f964d63601791"
      },
      "format": "pcm_s16le",
      "sha256": "736da6899bf2de484625123ff8d4ce5eeb69eba4c48a6c79a198021f979390da",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:50.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#99L1audio.recording.saved+34.57s

30 Sept 2026, 16:39:54 · agent

Event payload

{
  "id": "b8c956b6-a673-47b1-b7c8-f75e73983094",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": "cfe5a21b-44ef-46d1-b8d8-87d3b071d802",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "cfe5a21b-44ef-46d1-b8d8-87d3b071d802",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/cfe5a21b-44ef-46d1-b8d8-87d3b071d802.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "363f843b587dbef703976855717473a193b12f51d5365d4ccac32342db631d5c"
      },
      "format": "pcm_s16le",
      "sha256": "f4bc847f7f558cd6c84a3d8e4daf0df4b4e918c86fa4198b1f27e60952fe3843",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:52.794Z",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#100L1audio.recording.saved+34.65s

30 Sept 2026, 16:39:54 · callee

Event payload

{
  "id": "7aec810a-3681-428f-b7eb-134e4971e80a",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "866c4aa2-d84b-475c-8df3-8a367443b20e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "866c4aa2-d84b-475c-8df3-8a367443b20e",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/866c4aa2-d84b-475c-8df3-8a367443b20e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c7e983561fc40d22ac95f2496a5f37d3d28d80e3199f7f8f78ab66756c9468d4"
      },
      "format": "pcm_s16le",
      "sha256": "8facd526e86601daa26acac5e0c3ade20b01cc852d645bf469cdbac6e5068e44",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:52.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#101L1audio.recording.saved+36.57s

30 Sept 2026, 16:39:56 · agent

Event payload

{
  "id": "795f687e-d90b-4141-b1b4-1c213400d877",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": "a6a313f0-e793-4c7f-91fb-9b01c25a74f5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a6a313f0-e793-4c7f-91fb-9b01c25a74f5",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a6a313f0-e793-4c7f-91fb-9b01c25a74f5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9f1de999e3625e961db6a909d764332adfffa9ca38159f91661a917c87163a25"
      },
      "format": "pcm_s16le",
      "sha256": "19442336a3f53679eaa98b71ef5b16f73495f63b1e18b58a31719c5348727891",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:54.794Z",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#102L1audio.recording.saved+36.64s

30 Sept 2026, 16:39:56 · callee

Event payload

{
  "id": "577df6d7-9c66-4fab-a050-d3629b472e66",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "6eb7d2c9-8be2-4132-855f-ddbf559ed86a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6eb7d2c9-8be2-4132-855f-ddbf559ed86a",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6eb7d2c9-8be2-4132-855f-ddbf559ed86a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "cb84c9b8759b9f8ae81db1e2f3806d267d6ffdd15f1643c176c199c225777262"
      },
      "format": "pcm_s16le",
      "sha256": "e82d22c06488700b98657e695ed7699a7c390960da0fcc87b5993809325c46d6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:54.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#103L1audio.recording.saved+38.57s

30 Sept 2026, 16:39:58 · agent

Event payload

{
  "id": "e2cc62ed-aabf-46a1-a040-1722981dfe5f",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": "ab3ccd0c-4bae-4698-987e-842cf795d59a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ab3ccd0c-4bae-4698-987e-842cf795d59a",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/ab3ccd0c-4bae-4698-987e-842cf795d59a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "863181eab12243e2a802c141dd30df70c99a0121bb788d160314b865a5f225b3"
      },
      "format": "pcm_s16le",
      "sha256": "aba959854a807282bd32a7c6faf6f39a1fd25ec57b795223acf5c8d1d859e294",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:56.794Z",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#104L1audio.recording.saved+38.64s

30 Sept 2026, 16:39:58 · callee

Event payload

{
  "id": "427d452d-7721-4691-a7a8-ae7ed08441d4",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "c72d9595-02d3-4aaf-8ac9-4ad7a4447cab",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c72d9595-02d3-4aaf-8ac9-4ad7a4447cab",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/c72d9595-02d3-4aaf-8ac9-4ad7a4447cab.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "408e61c2003eaca34d247ba51edb9d1d6393fab628168ff2024600b7bbb7b7a7"
      },
      "format": "pcm_s16le",
      "sha256": "867548013b8de1aaa007322cbfe009330acc6a617ee5b8d4f5f2c91e3e6ed48f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:56.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#105L1audio.playback.finished+39.64s

30 Sept 2026, 16:39:59 · agent

Event payload

{
  "id": "fcaa23cb-68dc-4005-bb7e-ab4e6455da37",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#106DIALOGdialog.turn.completed+39.65s

30 Sept 2026, 16:39:59 · agent

Event payload

{
  "id": "a0c245b7-a13f-4eed-8a90-496621293abc",
  "version": 1,
  "operationId": null,
  "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj JMBG.",
    "type": "dialog.turn.completed",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "turnId": "8a94db74-89e3-46d2-8f3c-9a982f910837",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "participantId": "agent"
  }
}

#107DIALOGdialog.agent.state+39.66s

30 Sept 2026, 16:39:59

Event payload

{
  "id": "897b2552-f99e-4475-b0b4-1eaac04c5d71",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Marko",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastPhrase": "mismatch",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "mismatch",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 1
    },
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "implementation": "aki@1"
  }
}

#108L1audio.recording.saved+39.67s

30 Sept 2026, 16:39:59 · agent

Event payload

{
  "id": "49fd1860-0377-4c7e-a3a6-2abe4ae25581",
  "version": 1,
  "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
  "turnId": null,
  "audioId": "36bfbdf5-a461-4b99-a011-0f71be9a1158",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "36bfbdf5-a461-4b99-a011-0f71be9a1158",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/36bfbdf5-a461-4b99-a011-0f71be9a1158.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "32e3f80073ab6bd22cd6b8d5927f8cc2d6aee885ced825425183341ff8250093"
      },
      "format": "pcm_s16le",
      "sha256": "d2c1ddf3c6446f258ee1a51e2e0655276f01115829dea00f9778747b05c588a6",
      "channels": 1,
      "byteLength": 53760,
      "durationMs": 1120,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:58.794Z",
    "operationId": "13f979b7-dd94-4a1b-a0b2-0381ef3c3ef1",
    "participantId": "agent"
  }
}

#109L1audio.recording.saved+40.64s

30 Sept 2026, 16:40:00 · callee

Event payload

{
  "id": "dc54573f-87a0-48fe-9c9e-55c069944e63",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "6fd4f7c4-535f-44e8-9b61-e5a4a73a7e96",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6fd4f7c4-535f-44e8-9b61-e5a4a73a7e96",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6fd4f7c4-535f-44e8-9b61-e5a4a73a7e96.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b00921ade2f3682b8da7e40b46fbe4022de27affa1e596fd23341f8e478a140d"
      },
      "format": "pcm_s16le",
      "sha256": "0780f6e8b8bbff811213b45a05099642e8bef076bea4fdef5f5f3cfbc0aa9ae8",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:39:58.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#110L1vtt.transcript.delta+42.72s

30 Sept 2026, 16:40:02 · callee

Event payload

{
  "id": "0b5ac5f9-0044-43a9-91aa-d10ced2e66dd",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": "ae17e94b-0ab3-45e4-8080-52820a376eef",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "ae17e94b-0ab3-45e4-8080-52820a376eef",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#111L1vtt.finished+42.72s

30 Sept 2026, 16:40:02 · callee

Event payload

{
  "id": "f68d0997-5f03-41ef-acf1-bacfeb0baacb",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#112L1audio.recording.saved+42.75s

30 Sept 2026, 16:40:03 · callee

Event payload

{
  "id": "6b57452e-c1b9-4ec7-80f1-2d9660300f2b",
  "version": 1,
  "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
  "turnId": null,
  "audioId": "e52b82c7-c72c-4db3-bb4e-3a502956b059",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e52b82c7-c72c-4db3-bb4e-3a502956b059",
        "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/e52b82c7-c72c-4db3-bb4e-3a502956b059.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a1c22637ad98fa998d80b82b7211aa19749231c29523491968419f1576249cb7"
      },
      "format": "pcm_s16le",
      "sha256": "bf247fe1fdeb15ddbf3f9cb2c053dab862842ef7b1b4bf4c4de058164b883223",
      "channels": 1,
      "byteLength": 95040,
      "durationMs": 1980,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
    "startedAt": "2026-09-30T14:40:00.902Z",
    "operationId": "71c53b22-3b4b-46a2-ba50-90c0c680fde0",
    "participantId": "callee"
  }
}

#113CALLcall.participant_left+42.77s

30 Sept 2026, 16:40:03 · callee

Event payload

{
  "id": "396ce80f-c908-4670-9f4f-1926e6c673f7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#114CALLcall.ended+42.77s

30 Sept 2026, 16:40:03

Event payload

{
  "id": "aab7f520-d5f2-4a90-b5fe-2e6b52910055",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "reason": "Agent execution failed"
  }
}

#115DIALOGdialog.ended+42.77s

30 Sept 2026, 16:40:03

Event payload

{
  "id": "e818deff-1f32-4569-a2a2-6000d5588c9c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4",
    "reason": "Agent execution failed",
    "dialogId": "855be4c5-f4df-4259-a4dd-4fa77e07811f"
  }
}

Stored audio

39 assets

aki-greeting

“Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?”

7.82s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "91ae8570-a479-4014-8a9c-d6421a2d4416",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/91ae8570-a479-4014-8a9c-d6421a2d4416.wav",
  "sha256": "2fff13b2b415274530da85808358365f3ff41fe736256e1251a3d42024520bd6"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "9ef32890-1d1c-4c16-a86b-ad94831a8ebb",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/9ef32890-1d1c-4c16-a86b-ad94831a8ebb.wav",
  "sha256": "3ff63ece4ebdfc59ee42a7b960dc54617c74236276400ef6405cd84dd7cbffde"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "1eca89ee-4687-453b-aa9a-b2ed2d9a85d0",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/1eca89ee-4687-453b-aa9a-b2ed2d9a85d0.wav",
  "sha256": "b764bf37b31b5ffec0230b302422c7b0ebabac6238ab17441b8220fdcfc2773b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "206e6911-7e78-4a3c-96a6-ca06c8374cd9",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/206e6911-7e78-4a3c-96a6-ca06c8374cd9.wav",
  "sha256": "45b66bb3a4cbe50c03060bc6df09efb0b238077d099cbcbc5da61356ee28204c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a557b8e9-b20d-4946-ac75-d7b60e0eb156",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a557b8e9-b20d-4946-ac75-d7b60e0eb156.wav",
  "sha256": "4718210a0bd83a9af42caa401f1c8bcaead306067d11784e58cd75130ae0e063"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "8182ac7e-31df-4656-94d8-9f0c41bca2ee",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/8182ac7e-31df-4656-94d8-9f0c41bca2ee.wav",
  "sha256": "d39592f4efb882eb29d923182e2b862fd419d572afee236293f3226d56d58bd5"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d698f09f-72be-4b77-9ae8-18a3d107480b",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/d698f09f-72be-4b77-9ae8-18a3d107480b.wav",
  "sha256": "33ccc2a59196847e7cb1ae3bac5b934ae0267839dab129614509541028ff7fc9"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "1aa649d2-a979-419d-8243-d34d4e61ef50",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/1aa649d2-a979-419d-8243-d34d4e61ef50.wav",
  "sha256": "88a997547577bf492b1072747a99157ae66d85fba226dad9f6979d229fd1419f"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ca03f821-f627-4136-9077-a4a98133ad69",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/ca03f821-f627-4136-9077-a4a98133ad69.wav",
  "sha256": "29d0fcd21ca1ead4a4a61299c53cd4fab21f3b75b586dbfbb90cfa78c870d191"
}

Precompiled greeting

0.12s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "9fface86-af41-4f7a-9f49-0d57ebb5e771",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/9fface86-af41-4f7a-9f49-0d57ebb5e771.wav",
  "sha256": "36df6dd78a8ff9082e66a42fb0f6cc6285e42883fdcb5eb9acf9fc8bc2b77198"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "722d7470-092a-4be5-87a4-c03d955a174a",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/722d7470-092a-4be5-87a4-c03d955a174a.wav",
  "sha256": "ed9d2d0111d6ac8b18c798254f59def1aa5e95fdd215852038cfd1e8dee9daa1"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "5fc3b400-2d3d-48b3-9927-c08d6ff92b14",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/5fc3b400-2d3d-48b3-9927-c08d6ff92b14.wav",
  "sha256": "e81063ff696ea2566dfb0a05ad64cc32e3213526cc87414fc38c82e25881d0b0"
}

aki-ask_name

“Naravno. Recite mi prvo Vaše ime i prezime.”

2.48s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4d960ac5-d48b-4683-9878-9ea527af643a",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/4d960ac5-d48b-4683-9878-9ea527af643a.wav",
  "sha256": "51ef82033fededfd66a6800ec3dda8af2526b7624d820588ca423c4d4eccf0bd"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6cf1a45e-6c7e-4ddd-94f3-23100ad15f44",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6cf1a45e-6c7e-4ddd-94f3-23100ad15f44.wav",
  "sha256": "302320e775e43555e86535b197d27b35ccffa7b257e2e4465fd90d34d68df5c6"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a984536f-e58b-4569-9849-97b9326d3f18",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a984536f-e58b-4569-9849-97b9326d3f18.wav",
  "sha256": "4f8360f8cc39fa047f3d2fd19e29f5c3d8c6e14577e66647a572843d4d446ed4"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6af0eaed-1bda-404c-b4ae-13add5c6ed48",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6af0eaed-1bda-404c-b4ae-13add5c6ed48.wav",
  "sha256": "1837335623d3d5ac37a433aae971eb67bfb4e02459bdb96ce3caf1d120b92f7a"
}

Precompiled greeting

0.78s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "95c64741-bfd9-4b62-a334-edc926f2a9c5",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/95c64741-bfd9-4b62-a334-edc926f2a9c5.wav",
  "sha256": "6f1ca8f13ad5c4c6867f05b2ac494f82b9cbb333681b321b7c81386896c0ac35"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "7b365f33-a002-4308-82fe-563e48650cca",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/7b365f33-a002-4308-82fe-563e48650cca.wav",
  "sha256": "42e9d59df4578f39f47f5879749f3627dca9a6727f9302937269e9b52e27fe91"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "89ae5dc4-4d91-4810-a2e0-062c82b957c7",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/89ae5dc4-4d91-4810-a2e0-062c82b957c7.wav",
  "sha256": "4404a26475bd777aa68d445ab241ef6ed3145eb15124da0455fb0f0b6e7fa50b"
}

aki-ask_jmbg

“Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.”

4.61s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6c9841be-eda2-4e9f-9bce-a55d41581505",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/6c9841be-eda2-4e9f-9bce-a55d41581505.wav",
  "sha256": "40a36a56b181a28801b7864cd2e03638818cd26233f30cc98c624b5310538191"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4cdeaff1-cb35-45a8-aa36-ce6169cc867d",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/4cdeaff1-cb35-45a8-aa36-ce6169cc867d.wav",
  "sha256": "7599a01dd2f358e40747d8935ac0b94124775fcbb2f2ca9f4a9dc641e425f506"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "5d6b6f65-3676-4376-9536-5d00b3fe9fc3",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/5d6b6f65-3676-4376-9536-5d00b3fe9fc3.wav",
  "sha256": "bcf20534338759ff785f35f7ef10c976e105904b9c901e2e6ce3befd2b2fbcc3"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ff46f2fd-bc96-4ae2-9e1a-9bb814fd7727",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/ff46f2fd-bc96-4ae2-9e1a-9bb814fd7727.wav",
  "sha256": "c22146503ae65acbe02813e84c5e732563dfe28ab9592e87c9a17f6e8dcc002f"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a0969d7d-8a8c-4498-b06c-bbdfa22de6d0",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a0969d7d-8a8c-4498-b06c-bbdfa22de6d0.wav",
  "sha256": "ae894dd378d3f1ed9427b7e97b5776ef16cbb4f9d1a54fcde8bd7c0d13b21a4d"
}

Precompiled greeting

0.92s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3301a5d8-c717-4bb6-a7e2-2ef3a19d9c00",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/3301a5d8-c717-4bb6-a7e2-2ef3a19d9c00.wav",
  "sha256": "331f06de0ef1ac6ef47d329468417da80013effc6d47aa3fbce46fd4294def40"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "21f83c6e-13cf-446c-891f-a59b58e7a72c",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/21f83c6e-13cf-446c-891f-a59b58e7a72c.wav",
  "sha256": "ad190f25b67e57b8b582bf7029d3252b202e1c9deaaf39f8a098aaf766164922"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4823004f-85c4-4b4e-972a-6dab00525256",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/4823004f-85c4-4b4e-972a-6dab00525256.wav",
  "sha256": "b3a107032c8eb87b6709dd65b89c9cbd98b13c7b45990557aea2a03ce42e0000"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "de398f39-3dc4-46a9-82ec-3a8e22b363d2",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/de398f39-3dc4-46a9-82ec-3a8e22b363d2.wav",
  "sha256": "a12b138a17cfe1c253b15f3fa6c0589297fe8e1ad755ae7156613cb6c62ad574"
}

aki-mismatch

“Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj JMBG.”

6.82s · 24 kHz · Mono

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Storage reference

{
  "id": "97091ce9-864c-490c-8fa4-5c1ca2f5c96f",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/97091ce9-864c-490c-8fa4-5c1ca2f5c96f.wav",
  "sha256": "768f2fcbf176a004cbec60f086c4adb718cd09bdb3bc9d544dcb38e274a32759"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ca7c55cb-72e5-45d1-93ed-0457520e9531",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/ca7c55cb-72e5-45d1-93ed-0457520e9531.wav",
  "sha256": "8d98e098578e4f2b2c54eec3aa9b2135b637fd067a1b5fdbe77f964d63601791"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "cfe5a21b-44ef-46d1-b8d8-87d3b071d802",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/cfe5a21b-44ef-46d1-b8d8-87d3b071d802.wav",
  "sha256": "363f843b587dbef703976855717473a193b12f51d5365d4ccac32342db631d5c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "866c4aa2-d84b-475c-8df3-8a367443b20e",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/866c4aa2-d84b-475c-8df3-8a367443b20e.wav",
  "sha256": "c7e983561fc40d22ac95f2496a5f37d3d28d80e3199f7f8f78ab66756c9468d4"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a6a313f0-e793-4c7f-91fb-9b01c25a74f5",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/a6a313f0-e793-4c7f-91fb-9b01c25a74f5.wav",
  "sha256": "9f1de999e3625e961db6a909d764332adfffa9ca38159f91661a917c87163a25"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6eb7d2c9-8be2-4132-855f-ddbf559ed86a",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6eb7d2c9-8be2-4132-855f-ddbf559ed86a.wav",
  "sha256": "cb84c9b8759b9f8ae81db1e2f3806d267d6ffdd15f1643c176c199c225777262"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ab3ccd0c-4bae-4698-987e-842cf795d59a",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/ab3ccd0c-4bae-4698-987e-842cf795d59a.wav",
  "sha256": "863181eab12243e2a802c141dd30df70c99a0121bb788d160314b865a5f225b3"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c72d9595-02d3-4aaf-8ac9-4ad7a4447cab",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/c72d9595-02d3-4aaf-8ac9-4ad7a4447cab.wav",
  "sha256": "408e61c2003eaca34d247ba51edb9d1d6393fab628168ff2024600b7bbb7b7a7"
}

Precompiled greeting

1.12s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "36bfbdf5-a461-4b99-a011-0f71be9a1158",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/agent/36bfbdf5-a461-4b99-a011-0f71be9a1158.wav",
  "sha256": "32e3f80073ab6bd22cd6b8d5927f8cc2d6aee885ced825425183341ff8250093"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6fd4f7c4-535f-44e8-9b61-e5a4a73a7e96",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/6fd4f7c4-535f-44e8-9b61-e5a4a73a7e96.wav",
  "sha256": "b00921ade2f3682b8da7e40b46fbe4022de27affa1e596fd23341f8e478a140d"
}

Precompiled greeting

1.98s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "e52b82c7-c72c-4db3-bb4e-3a502956b059",
  "bucket": "livekit-node-stage",
  "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/audio/caller/e52b82c7-c72c-4db3-bb4e-3a502956b059.wav",
  "sha256": "a1c22637ad98fa998d80b82b7211aa19749231c29523491968419f1576249cb7"
}

Initial dialog state

View snapshot

{
  "id": "855be4c5-f4df-4259-a4dd-4fa77e07811f",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "0603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "aki@1",
        "name": "Aki",
        "audios": {
          "greeting": {
            "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
            "asset": {
              "id": "91ae8570-a479-4014-8a9c-d6421a2d4416",
              "key": "recordings/dee33da4-0aec-4b9b-b0f4-3eb37fafc7e4/generated/91ae8570-a479-4014-8a9c-d6421a2d4416.wav",
              "bucket": "livekit-node-stage",
              "objectSha256": "2fff13b2b415274530da85808358365f3ff41fe736256e1251a3d42024520bd6"
            },
            "format": "pcm_s16le",
            "sha256": "edca0f10ca269566e2f5ee561c323799b76e124afe7713015809e106504f7783",
            "channels": 1,
            "byteLength": 375360,
            "durationMs": 7820,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "AIK Banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "AIK Banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.