+381641011881
HistoryGreeting submissive (protected) · Turns assertive · d29fbb87
No speech at this point
Inbound call · 08 Oct 2026, 13:57:02
d29fbb87-8571-4939-b567-f7b1cb432fa393f5d527-4889-4cf8-9e1b-4c855d0efffbSCL_snxGa7D7SHb7 · activephone-_+381641011881_PpEF8UKqr3AyGreeting submissive (protected) · Turns assertive · d29fbb87
No speech at this point
{
"id": "a4b2f309-c361-4917-bf58-abe446fd4fb8",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"room": "phone-_+381641011881_PpEF8UKqr3Ay",
"type": "call.created",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"number": "+381641011881",
"direction": "inbound"
}
}{
"id": "8855abe1-2fb4-4192-be9e-75117234eb70",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.connecting",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3"
}
}{
"id": "bc4cfc4f-b160-4e26-94a6-bbe452ba81da",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb"
}
}{
"id": "c577c3de-bcc7-443f-9d43-735341b45d13",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.participant_joined",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"participantId": "callee"
}
}{
"id": "31a34eba-eee8-43f1-b194-07bc80b6fac4",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"sipCallId": "SCL_snxGa7D7SHb7",
"sipStatus": "ringing"
}
}{
"id": "9fc34a4a-0685-408f-a059-d0901437b5d5",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.sip_status",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"sipCallId": "SCL_snxGa7D7SHb7",
"sipStatus": "active"
}
}{
"id": "25c715c5-9f86-4186-ad9c-e0a718f6c797",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.connected",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3"
}
}{
"id": "91d5cf1c-673f-46c0-af91-09a998bcfd16",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"type": "vtt.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "78b32c22-f1ba-40cf-b01d-9f3570303d0a",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.ready",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb"
}
}{
"id": "fcac4800-29ff-4753-b3ec-ebb7543038d8",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 650.9657980000002,
"type": "silence.soft",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "1b664623-3997-405b-87d5-7cf8619b33c2",
"durationMs": 352,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "e35079f6-4601-4afa-8ce5-0d4672cd8c34",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 874.9657980000002,
"type": "speech.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "d062f924-c219-4489-ae18-07dfc885cb1a",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 938.9657980000002,
"type": "speech.stopped",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "3bf9c013-cd39-4bbf-87b7-f99379c0da28",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "1a235608-0b38-4ac7-a3dc-3fe5499bb408",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 1290.9657980000002,
"type": "silence.soft",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "3bf9c013-cd39-4bbf-87b7-f99379c0da28",
"durationMs": 352,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "9e36b1a1-7c4c-44b2-8b8d-97088e80da22",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "c8900094-e82a-436c-b9a5-087530aa1b1a",
"audioId": null,
"payload": {
"text": "",
"type": "vtt.transcript.completed",
"turnId": "c8900094-e82a-436c-b9a5-087530aa1b1a",
"endedAt": "2026-10-08T11:57:04.092Z",
"segmentId": "9d322359-383e-4c5a-8974-ec5e88b73560",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:04.028Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "61071199-60cc-4089-9736-93ff0729d1cf",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 2058.965798,
"type": "silence.committed",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "3bf9c013-cd39-4bbf-87b7-f99379c0da28",
"durationMs": 1120,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "ce2d4ad1-f249-4d36-a3b0-dd6201a73dd8",
"version": 1,
"operationId": null,
"turnId": "23ae9f4b-efb1-4714-8a96-030c6079e1f9",
"audioId": null,
"payload": {
"kind": "greeting",
"text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"type": "dialog.turn.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "23ae9f4b-efb1-4714-8a96-030c6079e1f9",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "598f5a46-8928-44c5-834b-085e8fcd7b26",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"format": "pcm_s16le",
"sha256": "e59992ac8ee65c914bf6fc21706f961ecf960ac8d55c769c4b542f53564c742d",
"channels": 1,
"byteLength": 426240,
"durationMs": 8880,
"sampleRate": 24000
},
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "f3616a91-1a9b-4dfb-9f9a-5887e7f2aafa",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"firstFrameAt": "2026-10-08T11:57:05.255Z",
"participantId": "agent"
}
}{
"id": "53cc8af9-fb74-450d-9eed-92d1dd876905",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "bb301698-69a3-4bf7-bd0f-2cb01f3ca902",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "bb301698-69a3-4bf7-bd0f-2cb01f3ca902",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/bb301698-69a3-4bf7-bd0f-2cb01f3ca902.wav",
"bucket": "livekit-node-stage",
"objectSha256": "9b3d3813efbd71e3902dc2045185c7f7f017d766aba9b0ed16d9d3d783628b43"
},
"format": "pcm_s16le",
"sha256": "717d860520c5f08f7cce186bd3995183fd82e4ca18fad2aa55fa0cdb22bac0b0",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:03.450Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "7faf6086-f7ba-47bb-841e-ed9ca3d90c73",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": "d78a2d71-c70f-433a-a660-ffff24520ae8",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "d78a2d71-c70f-433a-a660-ffff24520ae8",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/d78a2d71-c70f-433a-a660-ffff24520ae8.wav",
"bucket": "livekit-node-stage",
"objectSha256": "d542c69aceaa6991e85a5407f33aa62cff3aa47a2ae351bc30cb4954612b6a91"
},
"format": "pcm_s16le",
"sha256": "3875efb6070337573050c4b690dd783f72939973b6341acac29b80d226e9d0fa",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:05.255Z",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "7879da49-544c-4462-a34e-c721df1bed8d",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "7e5d44f8-a00f-4044-be6f-32875e04b114",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "7e5d44f8-a00f-4044-be6f-32875e04b114",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/7e5d44f8-a00f-4044-be6f-32875e04b114.wav",
"bucket": "livekit-node-stage",
"objectSha256": "3a22fcc93e98d0b2329a3c87b770aa6701c06ddf5d828be4390c3189cc5eef8f"
},
"format": "pcm_s16le",
"sha256": "7b5604b0dfbef759fcbe38809bcd33a57a4c1e8b59066047b688a411c2bf9bd1",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:05.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "d02f100a-383d-4dd7-9a21-e584b64cb4e9",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": "20f5bfec-9cb5-4da9-a3e9-cfc106a54d73",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "20f5bfec-9cb5-4da9-a3e9-cfc106a54d73",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/20f5bfec-9cb5-4da9-a3e9-cfc106a54d73.wav",
"bucket": "livekit-node-stage",
"objectSha256": "f407a27c4e569733b329205789871bb0d165e4e5b9086b9c58ea96874e9f3ea1"
},
"format": "pcm_s16le",
"sha256": "da8d786a1866a6c13d0778d6f8ffdc0582a6596f59d92d2ac6febd647d0dd3db",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:07.255Z",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "3e511324-5d15-4415-a421-fcea95891b5e",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "50bfd107-cca8-4d42-bce5-ec9817c04db8",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "50bfd107-cca8-4d42-bce5-ec9817c04db8",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/50bfd107-cca8-4d42-bce5-ec9817c04db8.wav",
"bucket": "livekit-node-stage",
"objectSha256": "103fa21a4aff27187cec60e0999f0e948d78db6fb3acdedf65b57efa41d26816"
},
"format": "pcm_s16le",
"sha256": "e333318807ae6b7483667312ee53de7e3ffca12e21269df93ab29c94527f9cbc",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:07.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "86f0edc9-b7b8-4c0c-8f52-629327a6575c",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": "e2eec4a8-a5d4-4c44-8c22-39cad3b1a703",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "e2eec4a8-a5d4-4c44-8c22-39cad3b1a703",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/e2eec4a8-a5d4-4c44-8c22-39cad3b1a703.wav",
"bucket": "livekit-node-stage",
"objectSha256": "c5415a08cef56917e946dfdcb7af7deee11622811ec4cac71394c14791a88723"
},
"format": "pcm_s16le",
"sha256": "98bf6dd123867baa5853504a32c5b58de5814eb58289bd073357a1aa0eb466ba",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:09.255Z",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "bffad83d-75a9-416e-85c4-b35d6ba988b3",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "706f0590-a3d5-4d1e-b706-8a1b513d5c02",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "706f0590-a3d5-4d1e-b706-8a1b513d5c02",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/706f0590-a3d5-4d1e-b706-8a1b513d5c02.wav",
"bucket": "livekit-node-stage",
"objectSha256": "05561938f9c19b1daaf70920a0c884799eb6d67fd86718b094ba03189fc5412f"
},
"format": "pcm_s16le",
"sha256": "ba0747784f3b33042e6e2c2ba4c3779ee901053affce4ced6d6608651ef9bb9d",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:09.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "8863ee61-cd65-4a9d-b427-02bc129885f0",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": "dcc8d407-346a-4ec8-a61b-006a112d0d8b",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "dcc8d407-346a-4ec8-a61b-006a112d0d8b",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/dcc8d407-346a-4ec8-a61b-006a112d0d8b.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7bbd7859967b671a472498dbdae4469c04126391f4930ca5b0195aeb09b4e3ce"
},
"format": "pcm_s16le",
"sha256": "a4e2256241089f6b02585630d537b1b9ecf7e703edc440715d5a0f210f69d81f",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:11.255Z",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "58f899aa-1f07-4358-8408-e026103f2903",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "c25e0e98-b1af-4f24-a794-417ee2cb4db9",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "c25e0e98-b1af-4f24-a794-417ee2cb4db9",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/c25e0e98-b1af-4f24-a794-417ee2cb4db9.wav",
"bucket": "livekit-node-stage",
"objectSha256": "5bb4f91bc125016c46de35c6efd8056378db9f53edde71d48cf3614b38cd59ed"
},
"format": "pcm_s16le",
"sha256": "babf6d166e505c0ff29dfd218da9b8105dbac4df07e3079d795b37edf04b64f9",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:11.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "c714fddc-2aa3-41a3-af65-ff499dc0506b",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "685a857c-139c-44b2-af2b-f5fd37d730dc",
"version": 1,
"operationId": null,
"turnId": "23ae9f4b-efb1-4714-8a96-030c6079e1f9",
"audioId": null,
"payload": {
"kind": "greeting",
"text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"type": "dialog.turn.completed",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "23ae9f4b-efb1-4714-8a96-030c6079e1f9",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "2d6255f4-8096-46fa-ab63-de825d238982",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.awaiting_answer",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "callee"
}
}{
"id": "2201a822-6630-4dc1-bc46-f61bea4a57fa",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"name": "Credit card balance",
"type": "dialog.goal.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"goalId": "aki.balance",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"goalIndex": 0
}
}{
"id": "a129cfa1-2815-4aa5-b725-febfbd77ca25",
"version": 1,
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"turnId": null,
"audioId": "9d5e18de-856d-4dd8-b6e7-1d49adbd8642",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "9d5e18de-856d-4dd8-b6e7-1d49adbd8642",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/9d5e18de-856d-4dd8-b6e7-1d49adbd8642.wav",
"bucket": "livekit-node-stage",
"objectSha256": "1737552da22be15c1f2ee6687034db37e0d04f36b911b9d49a137242631c1912"
},
"format": "pcm_s16le",
"sha256": "74e5a563759cf39a85761cb59cbbbd532c96ac949dfaf724eade4f8dc75fcdec",
"channels": 1,
"byteLength": 56640,
"durationMs": 1180,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:13.255Z",
"operationId": "f8c671b0-299e-4f06-8e53-87d87c62380b",
"participantId": "agent"
}
}{
"id": "1ddfef45-822e-40b3-bace-437382823295",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "opening",
"fragments": [],
"jmbgAttempts": 0,
"lastQuestion": "help",
"nameAttempts": 0,
"offerDelivered": false,
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0,
"greetingInterrupted": false
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "ce61ed64-0154-49fd-a6a7-81687e7d384b",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "5d4c5eaf-0620-4ce8-81cc-34ee41c0a556",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "5d4c5eaf-0620-4ce8-81cc-34ee41c0a556",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5d4c5eaf-0620-4ce8-81cc-34ee41c0a556.wav",
"bucket": "livekit-node-stage",
"objectSha256": "193afa37f6895ad235b2730278b3a2235966a22a742425eaf96f74cf8f688cbe"
},
"format": "pcm_s16le",
"sha256": "9de1957ff0148aa566cdce439129dba0261563f916381fce141c59ca635c29fc",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:13.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "21432dc1-aeda-45de-822f-bd0755cd5e7e",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 14195.068885,
"type": "speech.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "7c293705-8910-4866-acbc-24253c0faa6f",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "12e800c0-1d99-4ea2-b378-d44870077595",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "12e800c0-1d99-4ea2-b378-d44870077595",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/12e800c0-1d99-4ea2-b378-d44870077595.wav",
"bucket": "livekit-node-stage",
"objectSha256": "3cf37645b2c921eb8e107b20084cf0db6dcd0038823fc401575258243b5a6f90"
},
"format": "pcm_s16le",
"sha256": "f7aa5b22b79a2d35757cc6b612fcda28c5e548443f71c6b6d0a3307f4d3bbf13",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:15.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "95394a58-0d15-47be-a9ee-39de82dc74f2",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "6dfbc7a7-3732-4229-9da8-350513ec1a66",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6dfbc7a7-3732-4229-9da8-350513ec1a66",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/6dfbc7a7-3732-4229-9da8-350513ec1a66.wav",
"bucket": "livekit-node-stage",
"objectSha256": "5148b2e9f054b7cadb710a0585304045a7bdad320b31b8d8e06fd12c1a155f8f"
},
"format": "pcm_s16le",
"sha256": "ebab4e8b53b376a55e374727a9fdba30ebd816869b94093675b1b4ce892808a2",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:17.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "c1747f23-413b-40e2-8109-e6edd5d12547",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 16563.068885,
"type": "speech.stopped",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "d004eb69-7530-427c-b046-d4df88ef731f",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "787f2c17-02a3-4a28-97e5-77bf2c53018b",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 16915.068885,
"type": "silence.soft",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "d004eb69-7530-427c-b046-d4df88ef731f",
"durationMs": 352,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "7ddff31e-db54-426a-b902-69e199a7c37b",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "53757ea2-927b-44d3-bde5-8d78fca315e7",
"audioId": null,
"payload": {
"text": "Interesuje me blokiranje kartice.",
"type": "vtt.transcript.delta",
"turnId": "53757ea2-927b-44d3-bde5-8d78fca315e7",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "7c1473a9-1388-4f35-a5d4-1bae9d0f665e",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "53757ea2-927b-44d3-bde5-8d78fca315e7",
"audioId": null,
"payload": {
"text": "Interesuje me blokiranje kartice.",
"type": "vtt.transcript.completed",
"turnId": "53757ea2-927b-44d3-bde5-8d78fca315e7",
"endedAt": "2026-10-08T11:57:19.717Z",
"segmentId": "9b6acc1c-8979-46d6-87bc-42a2d4db4215",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:17.349Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "9c47826c-866a-4677-852d-05201e2e25cd",
"version": 1,
"operationId": null,
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"text": "Interesuje me blokiranje kartice.",
"type": "dialog.response.preparing",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"9b6acc1c-8979-46d6-87bc-42a2d4db4215"
]
}
}{
"id": "d69966e0-01c1-472d-952f-5867a52e2be5",
"version": 1,
"operationId": "4d104af8-a0f7-4b81-9d17-89ba6278f159",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "4d104af8-a0f7-4b81-9d17-89ba6278f159",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "2012d5de-d66f-472f-be0d-1570374e1f41",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 17683.068885,
"type": "silence.committed",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "d004eb69-7530-427c-b046-d4df88ef731f",
"durationMs": 1120,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "19129b72-3830-4737-b721-95595d0440aa",
"version": 1,
"operationId": "4d104af8-a0f7-4b81-9d17-89ba6278f159",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "out_of_scope",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 898.5393909999984,
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "4d104af8-a0f7-4b81-9d17-89ba6278f159",
"participantId": "agent"
}
}{
"id": "1acbe918-6049-4d80-852f-4ea82a3da8a1",
"version": 1,
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "ttv.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"participantId": "agent"
}
}{
"id": "d31331de-d269-466e-a522-99c1618cdd30",
"version": 1,
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 173.1133910000026,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"participantId": "agent"
}
}{
"id": "d429a969-5275-4a13-aa0d-30b8a18c1236",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "484fe466-5d66-4cc4-a250-a9c74b97cafa",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "484fe466-5d66-4cc4-a250-a9c74b97cafa",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/484fe466-5d66-4cc4-a250-a9c74b97cafa.wav",
"bucket": "livekit-node-stage",
"objectSha256": "0629d77bf2b6315ceaa691c17006339fc12c96a8ae37f6ce88f286f399167203"
},
"format": "pcm_s16le",
"sha256": "22a18890a070f2f9160591dda5441ce0118db8c6e3b1bfe2db3c1a0c9f1f1a22",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:19.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "e4fef5db-b884-44f6-a559-871b479c3ed1",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "f3ac50dc-22c4-46e8-b6b2-95878475c8fb",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "f3ac50dc-22c4-46e8-b6b2-95878475c8fb",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/f3ac50dc-22c4-46e8-b6b2-95878475c8fb.wav",
"bucket": "livekit-node-stage",
"objectSha256": "dcfea2dc430edd80e9171e96929224eb394b60c63110b1103199193c31947fe8"
},
"format": "pcm_s16le",
"sha256": "fa88bf8c598406af9bef9b9e390cfceb830dae4b107112fef51ae02373282282",
"channels": 1,
"byteLength": 960,
"durationMs": 20,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:21.461Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "0bf54718-8ed2-438d-af6d-303d8115b853",
"version": 1,
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "3fe38dcb-a9a7-41d8-8559-aaef9b200b91",
"participantId": "agent"
}
}{
"id": "1c647b2c-d753-4219-a077-9789133d35ef",
"version": 1,
"operationId": null,
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.response.ready",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"9b6acc1c-8979-46d6-87bc-42a2d4db4215"
]
}
}{
"id": "bf647a09-6136-46c3-9034-a08764202207",
"version": 1,
"operationId": null,
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"text": "Interesuje me blokiranje kartice.",
"type": "dialog.answer_received",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"9b6acc1c-8979-46d6-87bc-42a2d4db4215"
],
"participantId": "callee"
}
}{
"id": "5692e680-1fb6-4d8d-a245-cf0bb7627cee",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastTurnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "ac2428a1-67ba-4518-97a1-1b1052885ec7",
"version": 1,
"operationId": null,
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "ced4ac9d-aa9f-4ac9-81a6-4638ebc65704",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": "86655d14-ceec-410e-bd59-5f4b47796845",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"asset": {
"id": "86655d14-ceec-410e-bd59-5f4b47796845",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/86655d14-ceec-410e-bd59-5f4b47796845.wav",
"bucket": "livekit-node-stage",
"objectSha256": "eca3e92ca709ff9a240165e7779ff2547e72366f212beb93dccd7f963404a5c0"
},
"format": "pcm_s16le",
"sha256": "5aaa201bed44781bd2756a98d81c49b8bc2b6c219d53fd8eda076167104f5a05",
"channels": 1,
"byteLength": 337920,
"durationMs": 7040,
"sampleRate": 24000
},
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "ded3f9eb-ab8c-4579-800f-765021b17c60",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"firstFrameAt": "2026-10-08T11:57:22.877Z",
"participantId": "agent"
}
}{
"id": "ea4ce3a2-399f-47c6-968b-1e7892d7dce5",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "2e767b79-190f-4ded-8312-ccc828be69e8",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2e767b79-190f-4ded-8312-ccc828be69e8",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/2e767b79-190f-4ded-8312-ccc828be69e8.wav",
"bucket": "livekit-node-stage",
"objectSha256": "f8bb0dc601e840568d4615d990d9f8effc070306be9286f0ae7f166313ee79c7"
},
"format": "pcm_s16le",
"sha256": "522863daeff22baa57fabd798f81aedfd31a7f85a2ae2d27c2cb96f64dab62db",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:21.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "4bc96ae1-a538-4cd2-8f58-b844aa168531",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": "760dd48a-05db-466f-a400-fce60c741239",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "760dd48a-05db-466f-a400-fce60c741239",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/760dd48a-05db-466f-a400-fce60c741239.wav",
"bucket": "livekit-node-stage",
"objectSha256": "2607e9ccc7e6c08dbc474e1cf98ff0a0b39c0eb60bc5f710539fc2f634277051"
},
"format": "pcm_s16le",
"sha256": "689641d6560a62155bbc06e66c3340d84ba7e81d1da2af94ab0c4b30bc7dccfd",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:22.877Z",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "44841764-10f6-4658-9bf0-ea1e3d5bd3db",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "e15981df-c0d2-4ce3-8033-5c8065ef3445",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "e15981df-c0d2-4ce3-8033-5c8065ef3445",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/e15981df-c0d2-4ce3-8033-5c8065ef3445.wav",
"bucket": "livekit-node-stage",
"objectSha256": "ba69798f7910c7827108ae886b7fd28eb1e26b930efc5023c163d4c94056ac7c"
},
"format": "pcm_s16le",
"sha256": "aad41b7ed60bc07c6d7ba1c2e014bc88de4843b9992bdc6d2c62985b97cc8f3c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:23.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "93a7e043-634c-4af0-85d9-b199545a5221",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": "29a176b8-444b-447e-a252-2c1eb7fd32db",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "29a176b8-444b-447e-a252-2c1eb7fd32db",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/29a176b8-444b-447e-a252-2c1eb7fd32db.wav",
"bucket": "livekit-node-stage",
"objectSha256": "066ef9a3de80e51668977f75f61799be2685e1f65158d5dac28b6a9d512317b6"
},
"format": "pcm_s16le",
"sha256": "4bc09a448a61110520f5ca4dd0bfcb5d7468b1addda9bbe018b7259b45bcc142",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:24.877Z",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "2a12bcf0-d733-4653-933f-107afade243f",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "b51dba66-0032-4103-a41f-c94fe8a86dd8",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "b51dba66-0032-4103-a41f-c94fe8a86dd8",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/b51dba66-0032-4103-a41f-c94fe8a86dd8.wav",
"bucket": "livekit-node-stage",
"objectSha256": "067ac6f5b59cec4d7c04eb2c364665159d4bdbc9ca7aeeb1d1eb9587c431d608"
},
"format": "pcm_s16le",
"sha256": "e03ab79d7002c6956bf582e25839e410ac01e1e21c4a43a06d0e3267ac89f6a6",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:25.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "8525290d-21a9-40b4-b5cb-c9bd23e63066",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": "9d074ada-2a14-4076-ae56-ac8d0300540f",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "9d074ada-2a14-4076-ae56-ac8d0300540f",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/9d074ada-2a14-4076-ae56-ac8d0300540f.wav",
"bucket": "livekit-node-stage",
"objectSha256": "b7ca94cffc34a05be3ecef40026eb89566e2bbcccd454d7b4e47ec66c051f0b0"
},
"format": "pcm_s16le",
"sha256": "30350f0d6c1efce7c91cdaf7b18f4fb9e060383b2906a9e0201dd1e2d26ba4e5",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:26.877Z",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "85ccb39a-950b-414a-8711-247a7857487d",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "49d8d765-2244-4962-94be-ef46893c5cf3",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "49d8d765-2244-4962-94be-ef46893c5cf3",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/49d8d765-2244-4962-94be-ef46893c5cf3.wav",
"bucket": "livekit-node-stage",
"objectSha256": "f1039eb10a147e1dd54a3863b5731cf67785fc948b5ec5d3b4324e48a6fbeb7b"
},
"format": "pcm_s16le",
"sha256": "94f944d1401882a0cff03f7f194c8d35b988738dccb933bf0928586190e94694",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:27.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "3283809f-4686-4c85-9db5-4eceae4a7911",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "cd475f69-50f0-40d3-80e4-eb5adca46eaf",
"version": 1,
"operationId": null,
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.completed",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "f88ce53e-9a06-4253-90c5-5782b78f7f11",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "c3b18d89-bf4e-4f01-ae57-0f4af2ec88c2",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastPhrase": "out_of_scope",
"interrupted": false,
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 0,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "58c8422a-2960-4502-8503-ec9cdec99fb1",
"version": 1,
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"turnId": null,
"audioId": "613bc571-1328-43dd-bdcb-710f5b818538",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "613bc571-1328-43dd-bdcb-710f5b818538",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/613bc571-1328-43dd-bdcb-710f5b818538.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4e143e6b5d8011a8a5508fce9e9c5c3d5475ab3b3d129b6dd8468dc9c407348e"
},
"format": "pcm_s16le",
"sha256": "af07ddfd94573eabc0f360c4a9f34b299f1101b2beea1d4c48e7f0a585b6a6b2",
"channels": 1,
"byteLength": 64320,
"durationMs": 1340,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:28.877Z",
"operationId": "68623616-639f-456b-8c08-eee8a22c0a44",
"participantId": "agent"
}
}{
"id": "a4fd9aa6-a099-4997-b9ac-8a8b457fc259",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "1bafa1ae-2c1a-4529-93fe-84d2d307c60f",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "1bafa1ae-2c1a-4529-93fe-84d2d307c60f",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/1bafa1ae-2c1a-4529-93fe-84d2d307c60f.wav",
"bucket": "livekit-node-stage",
"objectSha256": "f0c494ca0a07b97334c083c3bf5194bf5015d379d4eaaf6b99462a9bf7534cda"
},
"format": "pcm_s16le",
"sha256": "e80849319206318f561aa4f01cbd8927a8f017a3fe0b9a1b55debad7390d5e81",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:29.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "e02e0db0-5f1f-45a6-b5e8-6059401d95a7",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "c8c78008-119c-43d1-b981-478c077cbdcd",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "c8c78008-119c-43d1-b981-478c077cbdcd",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/c8c78008-119c-43d1-b981-478c077cbdcd.wav",
"bucket": "livekit-node-stage",
"objectSha256": "5b36d8634d7aa7ea69881c330fca289b4c065e6e34184d137fed3f69c443fe40"
},
"format": "pcm_s16le",
"sha256": "aa988a06da26f2e83c16469a6da3728cf4063a3539284a3f7e9d9662e3c3008c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:31.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "69405218-55b0-45d7-a116-3c3b23156dc7",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "72b2312a-ee12-4175-9c55-34ed9399fc95",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "72b2312a-ee12-4175-9c55-34ed9399fc95",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/72b2312a-ee12-4175-9c55-34ed9399fc95.wav",
"bucket": "livekit-node-stage",
"objectSha256": "6cc7f2681fdeffd42faee5fca2a63f05f81817804c320de5c9dd2dc38ac1908c"
},
"format": "pcm_s16le",
"sha256": "68f5b8ed35f540f13a10f585bcfb762c158b3e000d3a11ae7767930d634d2f4d",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:33.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "f3149778-f9a1-4011-9460-fd92db1ec821",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "9a46d68c-cd52-4a34-b11d-79b50844373d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "9a46d68c-cd52-4a34-b11d-79b50844373d",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/9a46d68c-cd52-4a34-b11d-79b50844373d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "fd57f60e41b8ef7c95757f1359581d04d07cd0a31db0a5e6bd9c0c89c419cc60"
},
"format": "pcm_s16le",
"sha256": "2b4dd34af9830bd74ddd41c96301b6d9d99af5edba1cd5c582d633f534dbac0e",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:35.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "0a5f6f45-39df-4f50-bde9-fa50920efe69",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "23eae009-bfc8-4398-b5f0-af999be2f646",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "23eae009-bfc8-4398-b5f0-af999be2f646",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/23eae009-bfc8-4398-b5f0-af999be2f646.wav",
"bucket": "livekit-node-stage",
"objectSha256": "862a52c2c77161c1929155c64215bc78f35056939571f53a899606cbd49fba0f"
},
"format": "pcm_s16le",
"sha256": "e0a75c38c84d486bc2c14bed37796581f0bd20ba039a278f477f586f52b2a387",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:37.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "970ade6c-49a3-43b5-9ff3-8963e92d3fc6",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 36894.532519,
"type": "speech.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "419752c3-2c08-4355-9446-228912aad51d",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 37182.532519,
"type": "speech.stopped",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "1e526085-1d31-4185-8305-3d686ad67a45",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "18e559b7-06ad-46ca-8ec2-621bafb88e4f",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 37534.532519,
"type": "silence.soft",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "1e526085-1d31-4185-8305-3d686ad67a45",
"durationMs": 352,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "aaade885-0e75-462b-9364-93fcc510901b",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "100b9abb-41f0-4b36-90fd-a48295eb7c00",
"audioId": null,
"payload": {
"text": " Može?",
"type": "vtt.transcript.delta",
"turnId": "100b9abb-41f0-4b36-90fd-a48295eb7c00",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "6b191878-f371-419c-a5bd-429d10d71ccb",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "100b9abb-41f0-4b36-90fd-a48295eb7c00",
"audioId": null,
"payload": {
"text": "Može?",
"type": "vtt.transcript.completed",
"turnId": "100b9abb-41f0-4b36-90fd-a48295eb7c00",
"endedAt": "2026-10-08T11:57:40.336Z",
"segmentId": "f38b8fa4-60fa-43c5-8376-50fd49ca3102",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:40.048Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "52410a08-31e7-4b8b-b55d-00b744ad62ca",
"version": 1,
"operationId": null,
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"text": "Može?",
"type": "dialog.response.preparing",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"f38b8fa4-60fa-43c5-8376-50fd49ca3102"
]
}
}{
"id": "7315edbc-543d-4679-88bc-65e15f9fe00f",
"version": 1,
"operationId": "7c4d201c-9567-4399-8dd8-72264117c9c1",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "7c4d201c-9567-4399-8dd8-72264117c9c1",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "9ab2f3d2-5bbc-40bc-9184-bfa70c0518ef",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 38302.532519,
"type": "silence.committed",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "1e526085-1d31-4185-8305-3d686ad67a45",
"durationMs": 1120,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "eb476697-fb6f-4e77-a718-0e29ffbc4dae",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "ad709367-546f-4808-96ff-5dce04a90677",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "ad709367-546f-4808-96ff-5dce04a90677",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/ad709367-546f-4808-96ff-5dce04a90677.wav",
"bucket": "livekit-node-stage",
"objectSha256": "15d8f692eff9843ea3163005341c4ba4e67a64682cd8f3741d71c1470eac450d"
},
"format": "pcm_s16le",
"sha256": "33d45b308196d9e107f1d4024c97f091fdc26c5ac474cc5c1b40017a85ad489a",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:39.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "3f571861-5a21-41f2-bcf2-71555e975456",
"version": 1,
"operationId": "7c4d201c-9567-4399-8dd8-72264117c9c1",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "out_of_scope",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 1504.1685260000013,
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "7c4d201c-9567-4399-8dd8-72264117c9c1",
"participantId": "agent"
}
}{
"id": "6d8146aa-99d7-4f74-ad4d-edfdcbeefe40",
"version": 1,
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "ttv.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"participantId": "agent"
}
}{
"id": "2b81598c-8461-4ee4-b087-9add7e1854f9",
"version": 1,
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 165.58788400000049,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"participantId": "agent"
}
}{
"id": "8350ac8d-9312-4d4a-aae3-769c63e8bd9d",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "ac1128f6-d122-4dc0-ab5f-28b1e249991e",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "ac1128f6-d122-4dc0-ab5f-28b1e249991e",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/ac1128f6-d122-4dc0-ab5f-28b1e249991e.wav",
"bucket": "livekit-node-stage",
"objectSha256": "386d05353fc8b14a195856a9f6fee15c3c78713b5c322baed44a6834823dc047"
},
"format": "pcm_s16le",
"sha256": "42c97e51d5e90acc520f5764b530ea4de6105f4cb98beb4c7f322667334bc284",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:41.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "21cebe3c-fe81-4d97-afb5-2c464f56359f",
"version": 1,
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "58e69d63-6372-4091-a3ed-85b135335e32",
"participantId": "agent"
}
}{
"id": "f4afc648-0931-45b3-b6a0-6f4c132f04be",
"version": 1,
"operationId": null,
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.response.ready",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"f38b8fa4-60fa-43c5-8376-50fd49ca3102"
]
}
}{
"id": "e7362f90-9475-4da8-b360-1985c4673094",
"version": 1,
"operationId": null,
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"text": "Može?",
"type": "dialog.answer_received",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"f38b8fa4-60fa-43c5-8376-50fd49ca3102"
],
"participantId": "callee"
}
}{
"id": "9659830a-8538-4a3f-8b2a-123b0294b6bc",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastTurnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 1,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "e8cefdd5-fa68-470c-87ea-28162ff150a0",
"version": 1,
"operationId": null,
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "d18693a3-e9b7-4c4d-aa53-84ff01215a9b",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": "00d95200-294d-4db7-b655-de64e777d697",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"asset": {
"id": "00d95200-294d-4db7-b655-de64e777d697",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/00d95200-294d-4db7-b655-de64e777d697.wav",
"bucket": "livekit-node-stage",
"objectSha256": "59108905d69432d84049fc788247e2e982e0a01323cef971c5c8a7efce08d79f"
},
"format": "pcm_s16le",
"sha256": "2b8a9ba84cac12c0899c91a776ea4aa4881f82ab4b6740e0d431cb0f9ed079ab",
"channels": 1,
"byteLength": 337920,
"durationMs": 7040,
"sampleRate": 24000
},
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "1f711d7a-440b-4e70-9a94-8d6bb9b82e67",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"firstFrameAt": "2026-10-08T11:57:44.112Z",
"participantId": "agent"
}
}{
"id": "5c4d83ca-89a0-46af-84ac-daca5c7ff9d7",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 41214.532519,
"type": "speech.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "2b1ef516-dffe-409f-9349-63fb9d40fb16",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 41438.532519,
"type": "speech.stopped",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "c0b6eb0a-6ecb-4395-aa89-2ba492669f63",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "c873a6fc-f212-4d15-a7d0-2e1b7d4ec2da",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 41534.532519,
"type": "speech.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "890d2204-86bc-42b3-8c1d-24bcaac2b628",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 41950.532519,
"type": "speech.stopped",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "b98f382c-f745-4068-9ffa-cc51b231cb9c",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "ab854254-c863-42a1-a288-060fcd372bce",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 42302.532519,
"type": "silence.soft",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "b98f382c-f745-4068-9ffa-cc51b231cb9c",
"durationMs": 352,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "6391454f-fe7f-425f-aad0-789ebd37aab0",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "69da1bad-7c4a-490e-8f3c-a3c739e86805",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "69da1bad-7c4a-490e-8f3c-a3c739e86805",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/69da1bad-7c4a-490e-8f3c-a3c739e86805.wav",
"bucket": "livekit-node-stage",
"objectSha256": "d896f2e4c8b04fd8c3a6b183f14cd4763a10c0ae957888398d130f6da2ffca39"
},
"format": "pcm_s16le",
"sha256": "46b656b83830e0316b137a50542e98b1993e91a8f04f1c11e09689cd298c39dd",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:43.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "6740cc5c-bddf-4f6e-a345-5b9ce3a0b251",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "d97eab00-4dd3-4785-83dc-afac444b0c15",
"audioId": null,
"payload": {
"text": " Da li se čujemo?",
"type": "vtt.transcript.delta",
"turnId": "d97eab00-4dd3-4785-83dc-afac444b0c15",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "abed117c-0890-497d-ae88-825b522619d7",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "d97eab00-4dd3-4785-83dc-afac444b0c15",
"audioId": null,
"payload": {
"text": "Da li se čujemo?",
"type": "vtt.transcript.completed",
"turnId": "d97eab00-4dd3-4785-83dc-afac444b0c15",
"endedAt": "2026-10-08T11:57:45.104Z",
"segmentId": "b38acca2-a24c-4a2a-b751-b9aa7233040b",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:44.368Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "cd5ad45d-b7ec-4eb3-a194-6fdd86d10c4a",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": "4b07e59e-7178-4076-a0a9-6d704971469e",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "4b07e59e-7178-4076-a0a9-6d704971469e",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/4b07e59e-7178-4076-a0a9-6d704971469e.wav",
"bucket": "livekit-node-stage",
"objectSha256": "290737ff910f90f5f9b7891a944321dc7e03bae9623aed5dd9377544616b90c2"
},
"format": "pcm_s16le",
"sha256": "c7578a80494193816a043d3d15d7107c14edad5c116bf37e25b2bc41fe7c08f2",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:44.112Z",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "9f3c139e-da1f-401c-a18f-f2624ae2c807",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"atMs": 43070.532519,
"type": "silence.committed",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"silenceId": "b98f382c-f745-4068-9ffa-cc51b231cb9c",
"durationMs": 1120,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "1b7daab5-b371-48bc-9820-4b8cb7a87dd2",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "5d1ccce1-aa0d-42be-ad6a-c3f9ff47145d",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "5d1ccce1-aa0d-42be-ad6a-c3f9ff47145d",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5d1ccce1-aa0d-42be-ad6a-c3f9ff47145d.wav",
"bucket": "livekit-node-stage",
"objectSha256": "ed487eb9c942a8a37eba57e4438a72374daa7402456f3e299822246aaab11fb2"
},
"format": "pcm_s16le",
"sha256": "9a4258db7b2e1b98239ee3210e51ccd7e065088092588757861ffd1cd9e403fd",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:45.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "9f2ad586-c0b4-4a07-b138-eb1a47847e2c",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": "6cabcf49-46e3-4873-92cd-5ee7cf886ce2",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6cabcf49-46e3-4873-92cd-5ee7cf886ce2",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/6cabcf49-46e3-4873-92cd-5ee7cf886ce2.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4117e41df09a33550838b0333fe22d9e874b814719f86c6e163c3c28fde70a3d"
},
"format": "pcm_s16le",
"sha256": "90e25cafe029b40c95e0c06c4486cfafe1d0040e1198aebdeb78fb04de400d76",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:46.112Z",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "17133d37-2a73-4572-9d1e-8bda0e7cad04",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "edfad2a0-cdfe-4d4a-8049-b845d03c4690",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "edfad2a0-cdfe-4d4a-8049-b845d03c4690",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/edfad2a0-cdfe-4d4a-8049-b845d03c4690.wav",
"bucket": "livekit-node-stage",
"objectSha256": "68089e3716658d8c7c7951460dd6b2a87194588aa865bc7584b6a06d6cc7b961"
},
"format": "pcm_s16le",
"sha256": "7bc4eab57d669675552752d71f4045d6b5562634b687d510f1e5bcb9b35d2d22",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:47.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "435ae002-9b88-42bc-b9e2-7af7886c549a",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": "7f889f4e-819e-4e37-9830-d67dc97d60bd",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "7f889f4e-819e-4e37-9830-d67dc97d60bd",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/7f889f4e-819e-4e37-9830-d67dc97d60bd.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7950fdbf48d5554eafa3411931b433b66fedcfa9ba634acf4bb6afff872768aa"
},
"format": "pcm_s16le",
"sha256": "d63a5e6a6bf6bfa3f5c984b5998913c9d47436e46e6802e8f38ef4f6f244bd0c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:48.112Z",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "222002af-2740-4c70-aaf8-a565090422a8",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "9af6974c-2759-4dd0-960f-ec85ee78c870",
"version": 1,
"operationId": null,
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"audioId": null,
"payload": {
"kind": "response",
"text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
"type": "dialog.turn.completed",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "371e0bda-4d3b-4bb0-95a7-0021652b694c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "2e7508ab-5b30-41b0-ae76-b3f95f95c999",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "scope",
"fragments": [],
"lastPhrase": "out_of_scope",
"interrupted": false,
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 1,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "fe927b53-ce44-4b88-8efe-9a8fbf2dfc41",
"version": 1,
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"turnId": null,
"audioId": "ca05dede-392e-42a4-bb51-cbd68dd85244",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "ca05dede-392e-42a4-bb51-cbd68dd85244",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/ca05dede-392e-42a4-bb51-cbd68dd85244.wav",
"bucket": "livekit-node-stage",
"objectSha256": "93b242abed516b8bca705e94873d3176f5dcb54c26e79ec00b9dc3492aedf8f5"
},
"format": "pcm_s16le",
"sha256": "7f8b750317e832de82cfa2712247b675aed0c463c9cf6e5398f38aae210efe2f",
"channels": 1,
"byteLength": 64320,
"durationMs": 1340,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:50.112Z",
"operationId": "6151df1c-60ac-40ad-b1d6-282d8b094718",
"participantId": "agent"
}
}{
"id": "7203fb01-d33e-4487-b566-8e72a2c2fbd3",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"text": "Da li se čujemo?",
"type": "dialog.response.preparing",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"b38acca2-a24c-4a2a-b751-b9aa7233040b"
]
}
}{
"id": "bbd32acc-b696-4a2c-9e02-655eb5351619",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "7c9a5372-bd77-43b3-9a9d-222ec17ef4db",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "7c9a5372-bd77-43b3-9a9d-222ec17ef4db",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/7c9a5372-bd77-43b3-9a9d-222ec17ef4db.wav",
"bucket": "livekit-node-stage",
"objectSha256": "cf6076c6752acd3c5c94e043feba1ca4186d127d04de44f61c8082203c8a943c"
},
"format": "pcm_s16le",
"sha256": "7d744043e89b1673512d9264c7bfeadcd5b2b95b9c06d9fbfbef4d3bf86daa6c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:49.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "fe3bbf01-1331-4a92-81fd-d57b3721bc12",
"version": 1,
"operationId": "85acbfed-4c23-40d6-a604-a395d5bc65cb",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"type": "regression.started",
"goalId": "aki.balance",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"purpose": "goal_regression",
"provider": "openai",
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "85acbfed-4c23-40d6-a604-a395d5bc65cb",
"retryAllowed": true,
"participantId": "agent"
}
}{
"id": "dd9bf7cb-320b-4091-a457-60560803f184",
"version": 1,
"operationId": "85acbfed-4c23-40d6-a604-a395d5bc65cb",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"type": "regression.finished",
"goalId": "aki.balance",
"reason": "out_of_scope",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"values": [],
"purpose": "goal_regression",
"nextTurn": null,
"provider": "openai",
"completed": false,
"elapsedMs": 1143.6775200000047,
"goalIndex": 0,
"iteration": 1,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "85acbfed-4c23-40d6-a604-a395d5bc65cb",
"participantId": "agent"
}
}{
"id": "263731a0-22fe-4f2e-95e9-99522c7d98b2",
"version": 1,
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"turnId": null,
"audioId": null,
"payload": {
"mode": "live",
"text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
"type": "ttv.started",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"participantId": "agent"
}
}{
"id": "1e431bab-ba48-4c56-92fa-a850cc429fa6",
"version": 1,
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.first_byte",
"elapsedMs": 159.365303999999,
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"participantId": "agent"
}
}{
"id": "c846f040-9036-4c28-8252-c70e4897b3d7",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "5ba344c9-72d7-4bea-a03d-07dbcbd8019f",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "5ba344c9-72d7-4bea-a03d-07dbcbd8019f",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5ba344c9-72d7-4bea-a03d-07dbcbd8019f.wav",
"bucket": "livekit-node-stage",
"objectSha256": "b7bcf85b94ed01de3d24a3dc9f5a8422b2e45cc1da910d457b4fb301f664c1d6"
},
"format": "pcm_s16le",
"sha256": "4acd0032ace7b07912c9893fad69460ffc5ece50e0956971834a16d148f8cd8a",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:51.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "5c8d9eac-2371-4e0e-83df-8354fbd0faac",
"version": 1,
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"turnId": null,
"audioId": null,
"payload": {
"type": "ttv.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "f079bcc4-a496-4654-9a60-1558cdd95380",
"participantId": "agent"
}
}{
"id": "fab3456a-dde7-4cc0-8bef-e0a5ad243db3",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
"type": "dialog.response.ready",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"b38acca2-a24c-4a2a-b751-b9aa7233040b"
]
}
}{
"id": "65f2c7a2-4b04-442c-b8a5-150c92b9c87f",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"text": "Da li se čujemo?",
"type": "dialog.answer_received",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"segmentIds": [
"b38acca2-a24c-4a2a-b751-b9aa7233040b"
],
"participantId": "callee"
}
}{
"id": "2e51a621-cf72-46f3-b548-0fa2e7ec0099",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.agent.state",
"state": {
"phase": "done",
"terminal": {
"reason": "not_understood"
},
"fragments": [],
"lastTurnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"resumePhase": "opening",
"jmbgAttempts": 0,
"lastQuestion": "out_of_scope",
"nameAttempts": 0,
"offerDelivered": false,
"resumeQuestion": "help",
"clarifyAttempts": 2,
"serviceFailures": 0,
"mismatchAttempts": 0
},
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"implementation": "aki@1"
}
}{
"id": "edd0d36e-87d2-4f4e-98f0-54472782b4fb",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"type": "dialog.termination.requested",
"cause": "exhausted",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"goalId": "aki.balance",
"reason": "not_understood",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"guardId": "not_understood",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"goalIndex": 0,
"iteration": 4
}
}{
"id": "31dd66c0-b415-44db-90b1-d77c83b1d6ee",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"kind": "closing",
"text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
"type": "dialog.turn.started",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "9854ba5c-1003-4b4d-9ce6-898aca9accd4",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": "7a01484f-01c4-470f-b6a4-ac93cf250e78",
"payload": {
"type": "audio.playback.started",
"audio": {
"text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
"asset": {
"id": "7a01484f-01c4-470f-b6a4-ac93cf250e78",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/7a01484f-01c4-470f-b6a4-ac93cf250e78.wav",
"bucket": "livekit-node-stage",
"objectSha256": "af18e7a68b3bc631cf5629e9c8e10b7870e06fd1540a83babb0605ea8ade271b"
},
"format": "pcm_s16le",
"sha256": "9edbcd194e92ac57a5cc3257f32b9a6d1af74b195e935cc19bc70ab80264bddb",
"channels": 1,
"byteLength": 238080,
"durationMs": 4960,
"sampleRate": 24000
},
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"participantId": "agent"
}
}{
"id": "2b714ef8-1d12-4874-b667-1cc38878a819",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.first_frame",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"firstFrameAt": "2026-10-08T11:57:53.854Z",
"participantId": "agent"
}
}{
"id": "1e0eeeb9-c6e0-41ae-a6bb-05301177bb1c",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "77a17bf4-910e-4d8f-addb-2bcaee9752f6",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "77a17bf4-910e-4d8f-addb-2bcaee9752f6",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/77a17bf4-910e-4d8f-addb-2bcaee9752f6.wav",
"bucket": "livekit-node-stage",
"objectSha256": "7b13c209a26e2294d94202e4eb33198611c0e87603bbc1dbf5e43e333346b866"
},
"format": "pcm_s16le",
"sha256": "2ef2c560d231bd539dc8ca3c438a79eaf9f54c6dc9e459b49c7c90669e3ed5a6",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:53.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "a3d00414-8a1c-44f6-ac6d-1fa2f751282c",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": "2576978a-c1f4-4988-bd3d-ac9ffb205e55",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "2576978a-c1f4-4988-bd3d-ac9ffb205e55",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/2576978a-c1f4-4988-bd3d-ac9ffb205e55.wav",
"bucket": "livekit-node-stage",
"objectSha256": "9b891de6fffdab1f0b8916bd6f0abd2ec372275469ee1eceedaa455f5e217487"
},
"format": "pcm_s16le",
"sha256": "1ba7fb0b1caf1de8337a5d1b8b9f43824889a554fc3595971fb33ca2a3cc4b8d",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:53.854Z",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"participantId": "agent"
}
}{
"id": "9c1a24d1-62b3-4a43-b160-d887ac909e92",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "12dc8131-7bc3-49cb-b186-9c994a92073a",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "12dc8131-7bc3-49cb-b186-9c994a92073a",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/12dc8131-7bc3-49cb-b186-9c994a92073a.wav",
"bucket": "livekit-node-stage",
"objectSha256": "92e853373b9cdba41c1d1a5466ba0c3306086d051d97b43807ee6172e18773ce"
},
"format": "pcm_s16le",
"sha256": "49a4072632b54f109206f022b649ada5aee6520666209590d76366971b24086f",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:55.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "33def877-1c39-4aee-a95f-97f1d98bf0a2",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": "89d01e81-4d1e-4f46-97ce-6d95e1333c82",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "89d01e81-4d1e-4f46-97ce-6d95e1333c82",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/89d01e81-4d1e-4f46-97ce-6d95e1333c82.wav",
"bucket": "livekit-node-stage",
"objectSha256": "4fb3351ba666bfc899c06c3749c56fe5bb8e23e0c26895e57e81aa6feb6710bf"
},
"format": "pcm_s16le",
"sha256": "5facd01cd178993555055670910d163609c42c5838b040ea7b3cf99d041b533c",
"channels": 1,
"byteLength": 96000,
"durationMs": 2000,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:55.854Z",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"participantId": "agent"
}
}{
"id": "43d95c53-bed9-4511-a947-548ac00abb2b",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": null,
"payload": {
"type": "audio.playback.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"participantId": "agent"
}
}{
"id": "d15f70c6-c5a9-4d1f-9905-ac03ba497276",
"version": 1,
"operationId": null,
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"audioId": null,
"payload": {
"kind": "closing",
"text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
"type": "dialog.turn.completed",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"turnId": "89f0a2d3-2d89-4718-916a-66be6aaea56c",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"participantId": "agent"
}
}{
"id": "34bc92a4-3f4b-448d-8b60-69a07a0573cb",
"version": 1,
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"turnId": null,
"audioId": "4956202e-4c7a-4bab-a1a2-1269e55ae2bb",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "4956202e-4c7a-4bab-a1a2-1269e55ae2bb",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/4956202e-4c7a-4bab-a1a2-1269e55ae2bb.wav",
"bucket": "livekit-node-stage",
"objectSha256": "2c71d44853b5a5d0d43f625d41fd644f7edb019269961ca1a186d2ac84f1f113"
},
"format": "pcm_s16le",
"sha256": "5a4388273681508166405269c69315ac585bf4df4161d027a41edc20ede4bb70",
"channels": 1,
"byteLength": 60480,
"durationMs": 1260,
"sampleRate": 24000
},
"speaker": "agent",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:57.854Z",
"operationId": "85fea1d1-7bb0-49aa-adfe-1a64ccae962f",
"participantId": "agent"
}
}{
"id": "4de7bf86-0e92-40d4-9297-7b89cd107f81",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.participant_left",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"reason": "not_understood",
"participantId": "callee"
}
}{
"id": "92bfe42c-5cee-4762-bcc3-52535b1e5afe",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "call.ended",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"reason": "not_understood"
}
}{
"id": "6d79221a-af06-479d-82dd-4f48a02fa0d8",
"version": 1,
"operationId": null,
"turnId": null,
"audioId": null,
"payload": {
"type": "dialog.ended",
"callId": "d29fbb87-8571-4939-b567-f7b1cb432fa3",
"reason": "not_understood",
"dialogId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb"
}
}{
"id": "de29082d-c29f-4cbb-ab33-10b1bc4c42c9",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": "b13a1531-61f6-429f-b1fd-6768a23e1a00",
"audioId": null,
"payload": {
"text": " ",
"type": "vtt.transcript.delta",
"turnId": "b13a1531-61f6-429f-b1fd-6768a23e1a00",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "56888222-dbce-4700-b76b-ecbfd8de3a13",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": null,
"payload": {
"type": "vtt.finished",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "d1af8667-2fb4-4104-885f-ef1cdaab88aa",
"version": 1,
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"turnId": null,
"audioId": "6e788f8f-cbc1-4b20-b132-9273f2976e65",
"payload": {
"type": "audio.recording.saved",
"audio": {
"asset": {
"id": "6e788f8f-cbc1-4b20-b132-9273f2976e65",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/6e788f8f-cbc1-4b20-b132-9273f2976e65.wav",
"bucket": "livekit-node-stage",
"objectSha256": "15cec6ccbb71f527c1550b6c29542bc22ae3b65ddd60e85eddad789505f72557"
},
"format": "pcm_s16le",
"sha256": "35ae9564bc694d6c591c5517e7a2d50a0c2541b88682c647fcf56c2c9dc185fb",
"channels": 1,
"byteLength": 79680,
"durationMs": 1660,
"sampleRate": 24000
},
"speaker": "caller",
"sessionId": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"startedAt": "2026-10-08T11:57:57.524Z",
"operationId": "09d391ab-8988-4208-b1eb-f6fe49d807ca",
"participantId": "callee"
}
}{
"id": "bb301698-69a3-4bf7-bd0f-2cb01f3ca902",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/bb301698-69a3-4bf7-bd0f-2cb01f3ca902.wav",
"sha256": "9b3d3813efbd71e3902dc2045185c7f7f017d766aba9b0ed16d9d3d783628b43"
}{
"id": "d78a2d71-c70f-433a-a660-ffff24520ae8",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/d78a2d71-c70f-433a-a660-ffff24520ae8.wav",
"sha256": "d542c69aceaa6991e85a5407f33aa62cff3aa47a2ae351bc30cb4954612b6a91"
}{
"id": "7e5d44f8-a00f-4044-be6f-32875e04b114",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/7e5d44f8-a00f-4044-be6f-32875e04b114.wav",
"sha256": "3a22fcc93e98d0b2329a3c87b770aa6701c06ddf5d828be4390c3189cc5eef8f"
}{
"id": "20f5bfec-9cb5-4da9-a3e9-cfc106a54d73",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/20f5bfec-9cb5-4da9-a3e9-cfc106a54d73.wav",
"sha256": "f407a27c4e569733b329205789871bb0d165e4e5b9086b9c58ea96874e9f3ea1"
}{
"id": "50bfd107-cca8-4d42-bce5-ec9817c04db8",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/50bfd107-cca8-4d42-bce5-ec9817c04db8.wav",
"sha256": "103fa21a4aff27187cec60e0999f0e948d78db6fb3acdedf65b57efa41d26816"
}{
"id": "e2eec4a8-a5d4-4c44-8c22-39cad3b1a703",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/e2eec4a8-a5d4-4c44-8c22-39cad3b1a703.wav",
"sha256": "c5415a08cef56917e946dfdcb7af7deee11622811ec4cac71394c14791a88723"
}{
"id": "706f0590-a3d5-4d1e-b706-8a1b513d5c02",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/706f0590-a3d5-4d1e-b706-8a1b513d5c02.wav",
"sha256": "05561938f9c19b1daaf70920a0c884799eb6d67fd86718b094ba03189fc5412f"
}{
"id": "dcc8d407-346a-4ec8-a61b-006a112d0d8b",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/dcc8d407-346a-4ec8-a61b-006a112d0d8b.wav",
"sha256": "7bbd7859967b671a472498dbdae4469c04126391f4930ca5b0195aeb09b4e3ce"
}{
"id": "c25e0e98-b1af-4f24-a794-417ee2cb4db9",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/c25e0e98-b1af-4f24-a794-417ee2cb4db9.wav",
"sha256": "5bb4f91bc125016c46de35c6efd8056378db9f53edde71d48cf3614b38cd59ed"
}{
"id": "9d5e18de-856d-4dd8-b6e7-1d49adbd8642",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/9d5e18de-856d-4dd8-b6e7-1d49adbd8642.wav",
"sha256": "1737552da22be15c1f2ee6687034db37e0d04f36b911b9d49a137242631c1912"
}{
"id": "5d4c5eaf-0620-4ce8-81cc-34ee41c0a556",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5d4c5eaf-0620-4ce8-81cc-34ee41c0a556.wav",
"sha256": "193afa37f6895ad235b2730278b3a2235966a22a742425eaf96f74cf8f688cbe"
}{
"id": "12e800c0-1d99-4ea2-b378-d44870077595",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/12e800c0-1d99-4ea2-b378-d44870077595.wav",
"sha256": "3cf37645b2c921eb8e107b20084cf0db6dcd0038823fc401575258243b5a6f90"
}{
"id": "6dfbc7a7-3732-4229-9da8-350513ec1a66",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/6dfbc7a7-3732-4229-9da8-350513ec1a66.wav",
"sha256": "5148b2e9f054b7cadb710a0585304045a7bdad320b31b8d8e06fd12c1a155f8f"
}{
"id": "484fe466-5d66-4cc4-a250-a9c74b97cafa",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/484fe466-5d66-4cc4-a250-a9c74b97cafa.wav",
"sha256": "0629d77bf2b6315ceaa691c17006339fc12c96a8ae37f6ce88f286f399167203"
}{
"id": "f3ac50dc-22c4-46e8-b6b2-95878475c8fb",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/f3ac50dc-22c4-46e8-b6b2-95878475c8fb.wav",
"sha256": "dcfea2dc430edd80e9171e96929224eb394b60c63110b1103199193c31947fe8"
}“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”
{
"id": "86655d14-ceec-410e-bd59-5f4b47796845",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/86655d14-ceec-410e-bd59-5f4b47796845.wav",
"sha256": "eca3e92ca709ff9a240165e7779ff2547e72366f212beb93dccd7f963404a5c0"
}{
"id": "2e767b79-190f-4ded-8312-ccc828be69e8",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/2e767b79-190f-4ded-8312-ccc828be69e8.wav",
"sha256": "f8bb0dc601e840568d4615d990d9f8effc070306be9286f0ae7f166313ee79c7"
}{
"id": "760dd48a-05db-466f-a400-fce60c741239",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/760dd48a-05db-466f-a400-fce60c741239.wav",
"sha256": "2607e9ccc7e6c08dbc474e1cf98ff0a0b39c0eb60bc5f710539fc2f634277051"
}{
"id": "e15981df-c0d2-4ce3-8033-5c8065ef3445",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/e15981df-c0d2-4ce3-8033-5c8065ef3445.wav",
"sha256": "ba69798f7910c7827108ae886b7fd28eb1e26b930efc5023c163d4c94056ac7c"
}{
"id": "29a176b8-444b-447e-a252-2c1eb7fd32db",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/29a176b8-444b-447e-a252-2c1eb7fd32db.wav",
"sha256": "066ef9a3de80e51668977f75f61799be2685e1f65158d5dac28b6a9d512317b6"
}{
"id": "b51dba66-0032-4103-a41f-c94fe8a86dd8",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/b51dba66-0032-4103-a41f-c94fe8a86dd8.wav",
"sha256": "067ac6f5b59cec4d7c04eb2c364665159d4bdbc9ca7aeeb1d1eb9587c431d608"
}{
"id": "9d074ada-2a14-4076-ae56-ac8d0300540f",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/9d074ada-2a14-4076-ae56-ac8d0300540f.wav",
"sha256": "b7ca94cffc34a05be3ecef40026eb89566e2bbcccd454d7b4e47ec66c051f0b0"
}{
"id": "49d8d765-2244-4962-94be-ef46893c5cf3",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/49d8d765-2244-4962-94be-ef46893c5cf3.wav",
"sha256": "f1039eb10a147e1dd54a3863b5731cf67785fc948b5ec5d3b4324e48a6fbeb7b"
}{
"id": "613bc571-1328-43dd-bdcb-710f5b818538",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/613bc571-1328-43dd-bdcb-710f5b818538.wav",
"sha256": "4e143e6b5d8011a8a5508fce9e9c5c3d5475ab3b3d129b6dd8468dc9c407348e"
}{
"id": "1bafa1ae-2c1a-4529-93fe-84d2d307c60f",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/1bafa1ae-2c1a-4529-93fe-84d2d307c60f.wav",
"sha256": "f0c494ca0a07b97334c083c3bf5194bf5015d379d4eaaf6b99462a9bf7534cda"
}{
"id": "c8c78008-119c-43d1-b981-478c077cbdcd",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/c8c78008-119c-43d1-b981-478c077cbdcd.wav",
"sha256": "5b36d8634d7aa7ea69881c330fca289b4c065e6e34184d137fed3f69c443fe40"
}{
"id": "72b2312a-ee12-4175-9c55-34ed9399fc95",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/72b2312a-ee12-4175-9c55-34ed9399fc95.wav",
"sha256": "6cc7f2681fdeffd42faee5fca2a63f05f81817804c320de5c9dd2dc38ac1908c"
}{
"id": "9a46d68c-cd52-4a34-b11d-79b50844373d",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/9a46d68c-cd52-4a34-b11d-79b50844373d.wav",
"sha256": "fd57f60e41b8ef7c95757f1359581d04d07cd0a31db0a5e6bd9c0c89c419cc60"
}{
"id": "23eae009-bfc8-4398-b5f0-af999be2f646",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/23eae009-bfc8-4398-b5f0-af999be2f646.wav",
"sha256": "862a52c2c77161c1929155c64215bc78f35056939571f53a899606cbd49fba0f"
}{
"id": "ad709367-546f-4808-96ff-5dce04a90677",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/ad709367-546f-4808-96ff-5dce04a90677.wav",
"sha256": "15d8f692eff9843ea3163005341c4ba4e67a64682cd8f3741d71c1470eac450d"
}{
"id": "ac1128f6-d122-4dc0-ab5f-28b1e249991e",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/ac1128f6-d122-4dc0-ab5f-28b1e249991e.wav",
"sha256": "386d05353fc8b14a195856a9f6fee15c3c78713b5c322baed44a6834823dc047"
}“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”
{
"id": "00d95200-294d-4db7-b655-de64e777d697",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/00d95200-294d-4db7-b655-de64e777d697.wav",
"sha256": "59108905d69432d84049fc788247e2e982e0a01323cef971c5c8a7efce08d79f"
}{
"id": "69da1bad-7c4a-490e-8f3c-a3c739e86805",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/69da1bad-7c4a-490e-8f3c-a3c739e86805.wav",
"sha256": "d896f2e4c8b04fd8c3a6b183f14cd4763a10c0ae957888398d130f6da2ffca39"
}{
"id": "4b07e59e-7178-4076-a0a9-6d704971469e",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/4b07e59e-7178-4076-a0a9-6d704971469e.wav",
"sha256": "290737ff910f90f5f9b7891a944321dc7e03bae9623aed5dd9377544616b90c2"
}{
"id": "5d1ccce1-aa0d-42be-ad6a-c3f9ff47145d",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5d1ccce1-aa0d-42be-ad6a-c3f9ff47145d.wav",
"sha256": "ed487eb9c942a8a37eba57e4438a72374daa7402456f3e299822246aaab11fb2"
}{
"id": "6cabcf49-46e3-4873-92cd-5ee7cf886ce2",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/6cabcf49-46e3-4873-92cd-5ee7cf886ce2.wav",
"sha256": "4117e41df09a33550838b0333fe22d9e874b814719f86c6e163c3c28fde70a3d"
}{
"id": "edfad2a0-cdfe-4d4a-8049-b845d03c4690",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/edfad2a0-cdfe-4d4a-8049-b845d03c4690.wav",
"sha256": "68089e3716658d8c7c7951460dd6b2a87194588aa865bc7584b6a06d6cc7b961"
}{
"id": "7f889f4e-819e-4e37-9830-d67dc97d60bd",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/7f889f4e-819e-4e37-9830-d67dc97d60bd.wav",
"sha256": "7950fdbf48d5554eafa3411931b433b66fedcfa9ba634acf4bb6afff872768aa"
}{
"id": "ca05dede-392e-42a4-bb51-cbd68dd85244",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/ca05dede-392e-42a4-bb51-cbd68dd85244.wav",
"sha256": "93b242abed516b8bca705e94873d3176f5dcb54c26e79ec00b9dc3492aedf8f5"
}{
"id": "7c9a5372-bd77-43b3-9a9d-222ec17ef4db",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/7c9a5372-bd77-43b3-9a9d-222ec17ef4db.wav",
"sha256": "cf6076c6752acd3c5c94e043feba1ca4186d127d04de44f61c8082203c8a943c"
}{
"id": "5ba344c9-72d7-4bea-a03d-07dbcbd8019f",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/5ba344c9-72d7-4bea-a03d-07dbcbd8019f.wav",
"sha256": "b7bcf85b94ed01de3d24a3dc9f5a8422b2e45cc1da910d457b4fb301f664c1d6"
}“Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.”
{
"id": "7a01484f-01c4-470f-b6a4-ac93cf250e78",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/generated/7a01484f-01c4-470f-b6a4-ac93cf250e78.wav",
"sha256": "af18e7a68b3bc631cf5629e9c8e10b7870e06fd1540a83babb0605ea8ade271b"
}{
"id": "77a17bf4-910e-4d8f-addb-2bcaee9752f6",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/77a17bf4-910e-4d8f-addb-2bcaee9752f6.wav",
"sha256": "7b13c209a26e2294d94202e4eb33198611c0e87603bbc1dbf5e43e333346b866"
}{
"id": "2576978a-c1f4-4988-bd3d-ac9ffb205e55",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/2576978a-c1f4-4988-bd3d-ac9ffb205e55.wav",
"sha256": "9b891de6fffdab1f0b8916bd6f0abd2ec372275469ee1eceedaa455f5e217487"
}{
"id": "12dc8131-7bc3-49cb-b186-9c994a92073a",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/12dc8131-7bc3-49cb-b186-9c994a92073a.wav",
"sha256": "92e853373b9cdba41c1d1a5466ba0c3306086d051d97b43807ee6172e18773ce"
}{
"id": "89d01e81-4d1e-4f46-97ce-6d95e1333c82",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/89d01e81-4d1e-4f46-97ce-6d95e1333c82.wav",
"sha256": "4fb3351ba666bfc899c06c3749c56fe5bb8e23e0c26895e57e81aa6feb6710bf"
}{
"id": "4956202e-4c7a-4bab-a1a2-1269e55ae2bb",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/agent/4956202e-4c7a-4bab-a1a2-1269e55ae2bb.wav",
"sha256": "2c71d44853b5a5d0d43f625d41fd644f7edb019269961ca1a186d2ac84f1f113"
}{
"id": "6e788f8f-cbc1-4b20-b132-9273f2976e65",
"bucket": "livekit-node-stage",
"key": "recordings/d29fbb87-8571-4939-b567-f7b1cb432fa3/audio/caller/6e788f8f-cbc1-4b20-b132-9273f2976e65.wav",
"sha256": "15cec6ccbb71f527c1550b6c29542bc22ae3b65ddd60e85eddad789505f72557"
}{
"id": "93f5d527-4889-4cf8-9e1b-4c855d0efffb",
"turns": [],
"inputs": {},
"status": "created",
"version": 2,
"collected": {},
"agentState": null,
"participants": [
{
"id": "callee",
"kind": "human",
"name": "+381641011881",
"status": "disconnected"
},
{
"id": "agent",
"kind": "agent",
"name": "Aki",
"status": "disconnected",
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"template": {
"id": "agent:Aki",
"name": "Aki",
"audios": {
"filler": {
"text": "Trenutak, molim.",
"format": "pcm_s16le",
"sha256": "464f52cc87ad6353d1e3668ddc6ebd47033e23b1e482e78dfb55ebee639ef7f1",
"channels": 1,
"byteLength": 61440,
"durationMs": 1280,
"sampleRate": 24000
},
"greeting": {
"text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"format": "pcm_s16le",
"sha256": "e59992ac8ee65c914bf6fc21706f961ecf960ac8d55c769c4b542f53564c742d",
"channels": 1,
"byteLength": 426240,
"durationMs": 8880,
"sampleRate": 24000
}
},
"prompts": {
"system": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
},
"latencyCovers": [
{
"audioId": "filler",
"delayMs": 2000
}
]
},
"definition": {
"kind": "code",
"options": {
"latencyFiller": true,
"speechProfile": {
"speed": 1,
"stability": 0.8,
"similarityBoost": 0.8
},
"expectedReplyPool": true
},
"voicePack": {
"id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"label": "Aki",
"model": "eleven_v4_turbo",
"voiceId": "oICC5xEEbDGIZC1LVOOM",
"language": "sr",
"provider": "elevenlabs"
},
"configuration": {
"name": "Aki",
"timing": {
"softMs": 350,
"openingMs": 1200,
"committedMs": 1100
},
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"providers": {
"ttv": "elevenlabs",
"vtt": "soniox",
"reply": "openai"
},
"voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"systemPrompt": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
},
"implementation": {
"key": "aki",
"version": "1"
}
}
}
],
"currentSpeakerId": null,
"awaitingParticipantId": null
}Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.