+381649645574
HistoryGreeting submissive (protected) · Turns assertive · 1e8e2c5c
No speech at this point
Inbound call · 08 Oct 2026, 13:57:50
1e8e2c5c-43f0-4923-9a49-ed14887f159821c7d4d5-f0bf-46ad-8ecd-de4fd986a430SCL_BWsgZVZeFDou · activephone-_+381649645574_4HPqPpWeskT3Greeting submissive (protected) · Turns assertive · 1e8e2c5c
No speech at this point
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}{
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"key": "recordings/1e8e2c5c-43f0-4923-9a49-ed14887f1598/audio/caller/081f1201-6361-4dea-b13b-51ecf3a2536b.wav",
"sha256": "429c97c741a57a5ba6eb0a46cc5ce46aa60b8d92dc8384909c0c590777388483"
}{
"id": "b856b339-692e-4fbe-bb4f-7c02e3ad727b",
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"key": "recordings/1e8e2c5c-43f0-4923-9a49-ed14887f1598/audio/caller/b856b339-692e-4fbe-bb4f-7c02e3ad727b.wav",
"sha256": "d0c7b98fe9680f10c06c08ddcadd4d1ad63cd51cdf46ec275e68ebe8aed49137"
}{
"id": "f22b32d1-589f-41a8-a6ca-ff5c1ede207b",
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"key": "recordings/1e8e2c5c-43f0-4923-9a49-ed14887f1598/audio/caller/f22b32d1-589f-41a8-a6ca-ff5c1ede207b.wav",
"sha256": "250d0c75d564a637f0b9cf42d7dd6f537b4ccc21c77ce9860050ba615f4402e2"
}“Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.”
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}{
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}“Nažalost, nisam uspela da pronađem odgovarajuće podatke. Molim Vas, pokušajte ponovo kasnije.”
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}{
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}{
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}{
"id": "21c7d4d5-f0bf-46ad-8ecd-de4fd986a430",
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"inputs": {},
"status": "created",
"version": 2,
"collected": {},
"agentState": null,
"participants": [
{
"id": "callee",
"kind": "human",
"name": "+381649645574",
"status": "disconnected"
},
{
"id": "agent",
"kind": "agent",
"name": "Aki",
"status": "disconnected",
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
"interruptible": false
}
},
"template": {
"id": "agent:Aki",
"name": "Aki",
"audios": {
"filler": {
"text": "Trenutak, molim.",
"format": "pcm_s16le",
"sha256": "63c0a622557032b5cacad8f21bb3267bc69c66f5237d417653c185b47287b805",
"channels": 1,
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},
"greeting": {
"text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"format": "pcm_s16le",
"sha256": "14038c8fb1925337b7668673c859c5bcf5ff5245a5aa837d4dc9d39665b5fee8",
"channels": 1,
"byteLength": 426240,
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}
},
"prompts": {
"system": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
},
"latencyCovers": [
{
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}
]
},
"definition": {
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"options": {
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"speechProfile": {
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"stability": 0.8,
"similarityBoost": 0.8
},
"expectedReplyPool": true
},
"voicePack": {
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"label": "Aki",
"model": "eleven_v4_turbo",
"voiceId": "oICC5xEEbDGIZC1LVOOM",
"language": "sr",
"provider": "elevenlabs"
},
"configuration": {
"name": "Aki",
"timing": {
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"openingMs": 1200,
"committedMs": 1100
},
"behavior": {
"turns": "assertive",
"greeting": {
"initiative": "submissive",
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}
},
"providers": {
"ttv": "elevenlabs",
"vtt": "soniox",
"reply": "openai"
},
"voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"systemPrompt": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
},
"implementation": {
"key": "aki",
"version": "1"
}
}
}
],
"currentSpeakerId": null,
"awaitingParticipantId": null
}Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.