+381114128617

Inbound call · 04 Oct 2026, 23:05:42

Ended

Call ID: 0ad7b955-1956-4037-be4d-decbf7675c6f
Dialog ID: 3013c334-bf03-49ec-848c-cec380069991
Answered: 04 Oct 2026, 23:05:43
Ended · talk time: 04 Oct 2026, 23:05:43 · 0m 01s
SIP call ID · last SIP status: SCL_yjqERs9cyqy9 · active
End reason: Agent execution failed
Room: phone-_4128617_3vwxm4hBDhbU
History coverage: 20 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381114128617

History

Greeting assertive (protected) · Turns submissive · 0ad7b955

ended · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:00

Event timeline

Download history

#1CALLcall.created+-0.19s

04 Oct 2026, 23:05:42

Event payload

{
  "id": "724043b9-c521-4092-af9b-29abea6a503a",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_4128617_3vwxm4hBDhbU",
    "type": "call.created",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "number": "+381114128617",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.19s

04 Oct 2026, 23:05:42

Event payload

{
  "id": "a086cdff-b2e3-48c3-a5c5-1d71c923f4e2",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f"
  }
}

#3DIALOGdialog.started+-0.19s

04 Oct 2026, 23:05:42

Event payload

{
  "id": "0b5f1855-ac2b-4eac-a998-76017a1b0bae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
  }
}

#4CALLcall.participant_joined+0.06s

04 Oct 2026, 23:05:42 · callee

Event payload

{
  "id": "194fd0b6-f772-4399-9e70-97ec666a3042",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.06s

04 Oct 2026, 23:05:42

Event payload

{
  "id": "30c3803f-4442-4d2b-8945-81675c78efec",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "sipCallId": "SCL_yjqERs9cyqy9",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+0.85s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "eb613cfb-838d-4dc3-8d86-5796016a6af3",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "sipCallId": "SCL_yjqERs9cyqy9",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+0.85s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "8d23ead0-fcba-4d9e-9561-f21507d100cc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f"
  }
}

#8L1vtt.started+0.87s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "87665d53-2867-4316-a701-e9e702963bad",
  "version": 1,
  "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+0.90s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "871f99df-cabf-4eef-90b8-00ee22921801",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": false
      }
    },
    "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
  }
}

#10DIALOGdialog.turn.started+0.96s

04 Oct 2026, 23:05:43 · agent

Event payload

{
  "id": "1119d9f0-ccd5-4214-ae84-1ab66a5575df",
  "version": 1,
  "operationId": null,
  "turnId": "0bc09c75-f667-46b1-b6c7-4d9a10f8db00",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
    "type": "dialog.turn.started",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "turnId": "0bc09c75-f667-46b1-b6c7-4d9a10f8db00",
    "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
    "participantId": "agent"
  }
}

#11L1audio.playback.started+0.98s

04 Oct 2026, 23:05:43 · agent

Event payload

{
  "id": "949a2783-f914-4740-8b83-c3d987d5b95e",
  "version": 1,
  "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
      "format": "pcm_s16le",
      "sha256": "bcd52b70d5b36d316f0ecc0fd0e17dafda3d2db1320593f2dc544bbbfeec9098",
      "channels": 1,
      "byteLength": 257280,
      "durationMs": 5360,
      "sampleRate": 24000
    },
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
    "participantId": "agent"
  }
}

#12L1audio.playback.first_frame+0.99s

04 Oct 2026, 23:05:43 · agent

Event payload

{
  "id": "ba47dcdf-8fea-4cd0-ba77-a23a2664a90c",
  "version": 1,
  "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
    "firstFrameAt": "2026-10-04T21:05:43.228Z",
    "participantId": "agent"
  }
}

#13L1silence.soft+1.24s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "5e653a3c-3ff8-4fab-a3d4-80c8dedbc462",
  "version": 1,
  "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 744.9489530000001,
    "type": "silence.soft",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "silenceId": "c2d3176a-faef-4aae-9eb4-3408dc4a91c0",
    "durationMs": 352,
    "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
    "participantId": "callee"
  }
}

#14L1vtt.failed+1.39s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "7bae697a-a4ed-4994-9cdf-6df004b407c4",
  "version": 1,
  "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
    "participantId": "callee"
  }
}

#15L1audio.playback.cancelled+1.41s

04 Oct 2026, 23:05:43 · agent

Event payload

{
  "id": "120d2ca9-ceee-4dc0-9d72-945dd8cf6f3a",
  "version": 1,
  "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+1.56s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "5420a8a7-cb4c-4626-afa2-345078e781d2",
  "version": 1,
  "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
  "turnId": null,
  "audioId": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
        "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/caller/76a072f2-bf9d-44b4-ae4d-ef9bcea3217b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "60b1a8957ab7e339adace324fd9fdaeb086c02eed51081fedee54076d4579671"
      },
      "format": "pcm_s16le",
      "sha256": "32b955c6a92c271428fe3538fce76fdfb8e7e06c5d5b73ee5e07aaa6fdd69deb",
      "channels": 1,
      "byteLength": 24960,
      "durationMs": 520,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "startedAt": "2026-10-04T21:05:43.115Z",
    "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+1.59s

04 Oct 2026, 23:05:43 · agent

Event payload

{
  "id": "5eeab163-ccb7-48f8-916e-8a0541c26fd0",
  "version": 1,
  "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
  "turnId": null,
  "audioId": "64a1424d-8050-46b3-9fae-de8445a2bb99",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "64a1424d-8050-46b3-9fae-de8445a2bb99",
        "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/agent/64a1424d-8050-46b3-9fae-de8445a2bb99.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0236ba648bcd1e6fa2483cae53571fe536fa79fdd385561edd99828887a3e08f"
      },
      "format": "pcm_s16le",
      "sha256": "bd7bc2aabc7ed447c3174134448042dde58cbb8f18231f2f20b5dce9fd5cff70",
      "channels": 1,
      "byteLength": 20036,
      "durationMs": 417.4166666666667,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
    "startedAt": "2026-10-04T21:05:43.228Z",
    "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
    "participantId": "agent"
  }
}

#18CALLcall.participant_left+1.62s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "6638dcb5-5d37-48bc-9ceb-5287db23b35a",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#19CALLcall.ended+1.62s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "d1e76b9e-6662-457e-ab69-2c32e032354d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "reason": "Agent execution failed"
  }
}

#20DIALOGdialog.ended+1.62s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "4274c5e7-8d45-466b-a470-ea1b127fb301",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
    "reason": "Agent execution failed",
    "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
  }
}

Stored audio

2 assets

Precompiled greeting

0.52s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
  "bucket": "livekit-node-stage",
  "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/caller/76a072f2-bf9d-44b4-ae4d-ef9bcea3217b.wav",
  "sha256": "60b1a8957ab7e339adace324fd9fdaeb086c02eed51081fedee54076d4579671"
}

Precompiled greeting

0.42s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "64a1424d-8050-46b3-9fae-de8445a2bb99",
  "bucket": "livekit-node-stage",
  "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/agent/64a1424d-8050-46b3-9fae-de8445a2bb99.wav",
  "sha256": "0236ba648bcd1e6fa2483cae53571fe536fa79fdd385561edd99828887a3e08f"
}

Initial dialog state

View snapshot

{
  "id": "3013c334-bf03-49ec-848c-cec380069991",
  "turns": [],
  "inputs": {
    "pair": "1",
    "role": "receiver",
    "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
  },
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381114128617",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Load test 1 receiver",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Load test 1 receiver",
        "name": "Load test 1 receiver",
        "audios": {
          "greeting": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "bcd52b70d5b36d316f0ecc0fd0e17dafda3d2db1320593f2dc544bbbfeec9098",
            "channels": 1,
            "byteLength": 257280,
            "durationMs": 5360,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "SIP load test",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Load test 1 receiver",
          "timing": {
            "softMs": 350,
            "openingMs": 1800,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "implementation": {
          "key": "load-test",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.