{
  "id": "0ad7b955-1956-4037-be4d-decbf7675c6f",
  "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
  "number": "+381114128617",
  "direction": "inbound",
  "room": "phone-_4128617_3vwxm4hBDhbU",
  "status": "ended",
  "sipCallId": "SCL_yjqERs9cyqy9",
  "sipStatus": "active",
  "createdAt": "2026-10-04T21:05:42.236Z",
  "updatedAt": "2026-10-04T21:05:43.863Z",
  "answeredAt": "2026-10-04T21:05:43.083Z",
  "endedAt": "2026-10-04T21:05:43.858Z",
  "endedReason": "Agent execution failed",
  "dialog": {
    "id": "3013c334-bf03-49ec-848c-cec380069991",
    "createdAt": "2026-10-04T21:05:42.236Z",
    "initialState": {
      "id": "3013c334-bf03-49ec-848c-cec380069991",
      "turns": [],
      "inputs": {
        "pair": "1",
        "role": "receiver",
        "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
      },
      "status": "created",
      "version": 2,
      "collected": {},
      "agentState": null,
      "participants": [
        {
          "id": "callee",
          "kind": "human",
          "name": "+381114128617",
          "status": "disconnected"
        },
        {
          "id": "agent",
          "kind": "agent",
          "name": "Load test 1 receiver",
          "status": "disconnected",
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "template": {
            "id": "agent:Load test 1 receiver",
            "name": "Load test 1 receiver",
            "audios": {
              "greeting": {
                "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
                "format": "pcm_s16le",
                "sha256": "bcd52b70d5b36d316f0ecc0fd0e17dafda3d2db1320593f2dc544bbbfeec9098",
                "channels": 1,
                "byteLength": 257280,
                "durationMs": 5360,
                "sampleRate": 24000
              }
            },
            "prompts": {
              "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
            },
            "latencyCovers": []
          },
          "definition": {
            "kind": "code",
            "options": {},
            "voicePack": {
              "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
              "label": "SIP load test",
              "model": "eleven_v3",
              "voiceId": "oICC5xEEbDGIZC1LVOOM",
              "language": "sr",
              "provider": "elevenlabs"
            },
            "configuration": {
              "name": "Load test 1 receiver",
              "timing": {
                "softMs": 350,
                "openingMs": 1800,
                "committedMs": 1100
              },
              "behavior": {
                "turns": "submissive",
                "greeting": {
                  "initiative": "assertive",
                  "interruptible": false
                }
              },
              "providers": {
                "ttv": "elevenlabs",
                "vtt": "soniox",
                "reply": "openai"
              },
              "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
              "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
            },
            "implementation": {
              "key": "load-test",
              "version": "1"
            }
          }
        }
      ],
      "currentSpeakerId": null,
      "awaitingParticipantId": null
    },
    "lastSequence": 20,
    "historyStartedAt": "2026-10-04T21:05:42.236Z",
    "events": [
      {
        "id": "724043b9-c521-4092-af9b-29abea6a503a",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 1,
        "layer": "CALL",
        "type": "call.created",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:42.047Z",
        "recordedAt": "2026-10-04T21:05:42.236Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "room": "phone-_4128617_3vwxm4hBDhbU",
          "type": "call.created",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "number": "+381114128617",
          "direction": "inbound"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "a086cdff-b2e3-48c3-a5c5-1d71c923f4e2",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 2,
        "layer": "CALL",
        "type": "call.connecting",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:42.047Z",
        "recordedAt": "2026-10-04T21:05:42.236Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "call.connecting",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "0b5f1855-ac2b-4eac-a998-76017a1b0bae",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 3,
        "layer": "DIALOG",
        "type": "dialog.started",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:42.047Z",
        "recordedAt": "2026-10-04T21:05:42.236Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "dialog.started",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "194fd0b6-f772-4399-9e70-97ec666a3042",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 4,
        "layer": "CALL",
        "type": "call.participant_joined",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:42.300Z",
        "recordedAt": "2026-10-04T21:05:42.334Z",
        "operationId": null,
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "type": "call.participant_joined",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "participantId": "callee"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "30c3803f-4442-4d2b-8945-81675c78efec",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 5,
        "layer": "CALL",
        "type": "call.sip_status",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:42.300Z",
        "recordedAt": "2026-10-04T21:05:42.346Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "call.sip_status",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "sipCallId": "SCL_yjqERs9cyqy9",
          "sipStatus": "ringing"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "eb613cfb-838d-4dc3-8d86-5796016a6af3",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 6,
        "layer": "CALL",
        "type": "call.sip_status",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.083Z",
        "recordedAt": "2026-10-04T21:05:43.090Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "call.sip_status",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "sipCallId": "SCL_yjqERs9cyqy9",
          "sipStatus": "active"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "8d23ead0-fcba-4d9e-9561-f21507d100cc",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 7,
        "layer": "CALL",
        "type": "call.connected",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.083Z",
        "recordedAt": "2026-10-04T21:05:43.100Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "call.connected",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "87665d53-2867-4316-a701-e9e702963bad",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 8,
        "layer": "L1",
        "type": "vtt.started",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.106Z",
        "recordedAt": "2026-10-04T21:05:43.142Z",
        "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "mode": "live",
          "type": "vtt.started",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
          "participantId": "callee"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "871f99df-cabf-4eef-90b8-00ee22921801",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 9,
        "layer": "DIALOG",
        "type": "dialog.ready",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.136Z",
        "recordedAt": "2026-10-04T21:05:43.184Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "dialog.ready",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "1119d9f0-ccd5-4214-ae84-1ab66a5575df",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 10,
        "layer": "DIALOG",
        "type": "dialog.turn.started",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.197Z",
        "recordedAt": "2026-10-04T21:05:43.211Z",
        "operationId": null,
        "turnId": "0bc09c75-f667-46b1-b6c7-4d9a10f8db00",
        "participantId": "agent",
        "payload": {
          "kind": "greeting",
          "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
          "type": "dialog.turn.started",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "turnId": "0bc09c75-f667-46b1-b6c7-4d9a10f8db00",
          "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
          "participantId": "agent"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "949a2783-f914-4740-8b83-c3d987d5b95e",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 11,
        "layer": "L1",
        "type": "audio.playback.started",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.216Z",
        "recordedAt": "2026-10-04T21:05:43.225Z",
        "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
        "turnId": null,
        "participantId": "agent",
        "payload": {
          "type": "audio.playback.started",
          "audio": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "bcd52b70d5b36d316f0ecc0fd0e17dafda3d2db1320593f2dc544bbbfeec9098",
            "channels": 1,
            "byteLength": 257280,
            "durationMs": 5360,
            "sampleRate": 24000
          },
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
          "participantId": "agent"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "ba47dcdf-8fea-4cd0-ba77-a23a2664a90c",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 12,
        "layer": "L1",
        "type": "audio.playback.first_frame",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.230Z",
        "recordedAt": "2026-10-04T21:05:43.247Z",
        "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
        "turnId": null,
        "participantId": "agent",
        "payload": {
          "type": "audio.playback.first_frame",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
          "firstFrameAt": "2026-10-04T21:05:43.228Z",
          "participantId": "agent"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "5e653a3c-3ff8-4fab-a3d4-80c8dedbc462",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 13,
        "layer": "L1",
        "type": "silence.soft",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.473Z",
        "recordedAt": "2026-10-04T21:05:43.528Z",
        "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "atMs": 744.9489530000001,
          "type": "silence.soft",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "silenceId": "c2d3176a-faef-4aae-9eb4-3408dc4a91c0",
          "durationMs": 352,
          "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
          "participantId": "callee"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "7bae697a-a4ed-4994-9cdf-6df004b407c4",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 14,
        "layer": "L1",
        "type": "vtt.failed",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.628Z",
        "recordedAt": "2026-10-04T21:05:43.640Z",
        "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "type": "vtt.failed",
          "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
          "participantId": "callee"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "120d2ca9-ceee-4dc0-9d72-945dd8cf6f3a",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 15,
        "layer": "L1",
        "type": "audio.playback.cancelled",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.648Z",
        "recordedAt": "2026-10-04T21:05:43.664Z",
        "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
        "turnId": null,
        "participantId": "agent",
        "payload": {
          "type": "audio.playback.cancelled",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
          "participantId": "agent"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "5420a8a7-cb4c-4626-afa2-345078e781d2",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 16,
        "layer": "L1",
        "type": "audio.recording.saved",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.798Z",
        "recordedAt": "2026-10-04T21:05:43.808Z",
        "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "type": "audio.recording.saved",
          "audio": {
            "asset": {
              "id": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
              "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/caller/76a072f2-bf9d-44b4-ae4d-ef9bcea3217b.wav",
              "bucket": "livekit-node-stage",
              "objectSha256": "60b1a8957ab7e339adace324fd9fdaeb086c02eed51081fedee54076d4579671"
            },
            "format": "pcm_s16le",
            "sha256": "32b955c6a92c271428fe3538fce76fdfb8e7e06c5d5b73ee5e07aaa6fdd69deb",
            "channels": 1,
            "byteLength": 24960,
            "durationMs": 520,
            "sampleRate": 24000
          },
          "speaker": "caller",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "startedAt": "2026-10-04T21:05:43.115Z",
          "operationId": "c884e3bb-ba15-4bf9-a2a8-43996546c402",
          "participantId": "callee"
        },
        "audioId": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
        "audio": {
          "id": "76a072f2-bf9d-44b4-ae4d-ef9bcea3217b",
          "name": null,
          "text": null,
          "format": "pcm_s16le",
          "sampleRate": 24000,
          "channels": 1,
          "sha256": "32b955c6a92c271428fe3538fce76fdfb8e7e06c5d5b73ee5e07aaa6fdd69deb",
          "byteLength": 24960,
          "durationMs": 520,
          "bucket": "livekit-node-stage",
          "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/caller/76a072f2-bf9d-44b4-ae4d-ef9bcea3217b.wav",
          "objectSha256": "60b1a8957ab7e339adace324fd9fdaeb086c02eed51081fedee54076d4579671",
          "objectByteLength": 25004,
          "mimeType": "audio/wav",
          "createdAt": "2026-10-04T21:05:43.718Z"
        }
      },
      {
        "id": "5eeab163-ccb7-48f8-916e-8a0541c26fd0",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 17,
        "layer": "L1",
        "type": "audio.recording.saved",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.823Z",
        "recordedAt": "2026-10-04T21:05:43.835Z",
        "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
        "turnId": null,
        "participantId": "agent",
        "payload": {
          "type": "audio.recording.saved",
          "audio": {
            "asset": {
              "id": "64a1424d-8050-46b3-9fae-de8445a2bb99",
              "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/agent/64a1424d-8050-46b3-9fae-de8445a2bb99.wav",
              "bucket": "livekit-node-stage",
              "objectSha256": "0236ba648bcd1e6fa2483cae53571fe536fa79fdd385561edd99828887a3e08f"
            },
            "format": "pcm_s16le",
            "sha256": "bd7bc2aabc7ed447c3174134448042dde58cbb8f18231f2f20b5dce9fd5cff70",
            "channels": 1,
            "byteLength": 20036,
            "durationMs": 417.4166666666667,
            "sampleRate": 24000
          },
          "speaker": "agent",
          "sessionId": "3013c334-bf03-49ec-848c-cec380069991",
          "startedAt": "2026-10-04T21:05:43.228Z",
          "operationId": "5790fecb-b71a-4134-a891-830580af2a21",
          "participantId": "agent"
        },
        "audioId": "64a1424d-8050-46b3-9fae-de8445a2bb99",
        "audio": {
          "id": "64a1424d-8050-46b3-9fae-de8445a2bb99",
          "name": null,
          "text": null,
          "format": "pcm_s16le",
          "sampleRate": 24000,
          "channels": 1,
          "sha256": "bd7bc2aabc7ed447c3174134448042dde58cbb8f18231f2f20b5dce9fd5cff70",
          "byteLength": 20036,
          "durationMs": 417.4166666666667,
          "bucket": "livekit-node-stage",
          "key": "recordings/0ad7b955-1956-4037-be4d-decbf7675c6f/audio/agent/64a1424d-8050-46b3-9fae-de8445a2bb99.wav",
          "objectSha256": "0236ba648bcd1e6fa2483cae53571fe536fa79fdd385561edd99828887a3e08f",
          "objectByteLength": 20080,
          "mimeType": "audio/wav",
          "createdAt": "2026-10-04T21:05:43.668Z"
        }
      },
      {
        "id": "6638dcb5-5d37-48bc-9ceb-5287db23b35a",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 18,
        "layer": "CALL",
        "type": "call.participant_left",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.859Z",
        "recordedAt": "2026-10-04T21:05:43.872Z",
        "operationId": null,
        "turnId": null,
        "participantId": "callee",
        "payload": {
          "type": "call.participant_left",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "reason": "Agent execution failed",
          "participantId": "callee"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "d1e76b9e-6662-457e-ab69-2c32e032354d",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 19,
        "layer": "CALL",
        "type": "call.ended",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.859Z",
        "recordedAt": "2026-10-04T21:05:43.880Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "call.ended",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "reason": "Agent execution failed"
        },
        "audioId": null,
        "audio": null
      },
      {
        "id": "4274c5e7-8d45-466b-a470-ea1b127fb301",
        "dialogId": "3013c334-bf03-49ec-848c-cec380069991",
        "sequence": 20,
        "layer": "DIALOG",
        "type": "dialog.ended",
        "version": 1,
        "occurredAt": "2026-10-04T21:05:43.859Z",
        "recordedAt": "2026-10-04T21:05:43.887Z",
        "operationId": null,
        "turnId": null,
        "participantId": null,
        "payload": {
          "type": "dialog.ended",
          "callId": "0ad7b955-1956-4037-be4d-decbf7675c6f",
          "reason": "Agent execution failed",
          "dialogId": "3013c334-bf03-49ec-848c-cec380069991"
        },
        "audioId": null,
        "audio": null
      }
    ]
  }
}