+381114128619

Inbound call · 04 Oct 2026, 23:05:43

Ended

Call ID: c91f8f1b-5409-42b9-9b88-4300a24d222d
Dialog ID: 607e960d-d66d-4e9b-9431-fae3db39bd1a
Answered: 04 Oct 2026, 23:05:44
Ended · talk time: 04 Oct 2026, 23:05:45 · 0m 01s
SIP call ID · last SIP status: SCL_B23QaeXQSRYr · active
End reason: Call stopped
Room: phone-_4128619_xw8Hv2WoEJaV
History coverage: 20 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381114128619

History

Greeting assertive (protected) · Turns submissive · c91f8f1b

ended · Call stopped

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:00

Event timeline

Download history

#1CALLcall.created+-0.18s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "df34941b-1a6c-4dcb-9c0b-3c2b1ba31425",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_4128619_xw8Hv2WoEJaV",
    "type": "call.created",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "number": "+381114128619",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.18s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "f9f0aca6-6063-4c31-939d-f40bc478e955",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d"
  }
}

#3DIALOGdialog.started+-0.18s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "dd03e860-5da5-444c-b6fc-82874aa98cf4",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "dialogId": "607e960d-d66d-4e9b-9431-fae3db39bd1a"
  }
}

#4CALLcall.participant_joined+0.06s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "3acec61c-92b7-477f-891a-05e8b4b4d811",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.06s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "1fb1e682-d3f0-465e-8bf2-cf3c86a91caa",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "sipCallId": "SCL_B23QaeXQSRYr",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+0.69s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "f63dac2a-3049-4cca-9094-4d7577b0bc3c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "sipCallId": "SCL_B23QaeXQSRYr",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+0.69s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "6be2c188-07c1-4afd-9265-65db595f438e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d"
  }
}

#8L1vtt.started+0.70s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "fe53f747-fc88-41cf-91de-e820a3ec37be",
  "version": 1,
  "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+0.72s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "0ee16d88-d940-445f-bb40-2a419b3c35a4",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": false
      }
    },
    "dialogId": "607e960d-d66d-4e9b-9431-fae3db39bd1a"
  }
}

#10DIALOGdialog.turn.started+0.77s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "10073725-a81c-4101-b0a7-9b03e9f61859",
  "version": 1,
  "operationId": null,
  "turnId": "23c4f6e9-548e-401b-affd-db6bfe5b2ee6",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
    "type": "dialog.turn.started",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "turnId": "23c4f6e9-548e-401b-affd-db6bfe5b2ee6",
    "dialogId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "participantId": "agent"
  }
}

#11L1audio.playback.started+0.80s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "4a3e5cd2-6d1c-4928-ac31-572b6bc44f2c",
  "version": 1,
  "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
      "format": "pcm_s16le",
      "sha256": "7e002f9fa530bb0f2fdf5554f5a4fe61097d58bcde89ff7593fe84e798e1aec8",
      "channels": 1,
      "byteLength": 261120,
      "durationMs": 5440,
      "sampleRate": 24000
    },
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
    "participantId": "agent"
  }
}

#12L1audio.playback.first_frame+0.81s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "72f892f9-8130-4a6c-bb66-8eaaa2f7d795",
  "version": 1,
  "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
    "firstFrameAt": "2026-10-04T21:05:44.592Z",
    "participantId": "agent"
  }
}

#13L1silence.soft+1.06s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "815f20ad-981e-46de-b5a4-2102e4120453",
  "version": 1,
  "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 638.3454750000001,
    "type": "silence.soft",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "silenceId": "3b7b2322-b04a-4af7-b69c-a408f60be167",
    "durationMs": 352,
    "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
    "participantId": "callee"
  }
}

#14L1vtt.failed+1.17s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "05328409-ff1b-4b42-8459-ecc0e9845065",
  "version": 1,
  "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
    "participantId": "callee"
  }
}

#15L1audio.playback.cancelled+1.18s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "8377372c-8ea4-4594-850b-47a3ccbccb2b",
  "version": 1,
  "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+1.25s

04 Oct 2026, 23:05:45 · callee

Event payload

{
  "id": "6796c554-8ba5-4bac-bdc2-82cfff22f521",
  "version": 1,
  "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
  "turnId": null,
  "audioId": "cf409623-1c7b-4ada-8fea-0b02e20c7d4c",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "cf409623-1c7b-4ada-8fea-0b02e20c7d4c",
        "key": "recordings/c91f8f1b-5409-42b9-9b88-4300a24d222d/audio/caller/cf409623-1c7b-4ada-8fea-0b02e20c7d4c.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5d576b627a7e4fc1cf4ddcf7f202941c1804b747a4fe13ac78232cb4132e5ccc"
      },
      "format": "pcm_s16le",
      "sha256": "74682cae80de047a4ee0287f548983087e94081ea4c5bd42073a27972983b6e0",
      "channels": 1,
      "byteLength": 23040,
      "durationMs": 480,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "startedAt": "2026-10-04T21:05:44.483Z",
    "operationId": "19d1d506-b3bc-46f1-b469-a39c66cc337f",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+1.26s

04 Oct 2026, 23:05:45 · agent

Event payload

{
  "id": "0ce0f6e8-c9b0-4f1a-aa6a-41ff01750cdb",
  "version": 1,
  "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
  "turnId": null,
  "audioId": "9ff7ce5b-6aba-4fdc-ad66-0934a34998da",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9ff7ce5b-6aba-4fdc-ad66-0934a34998da",
        "key": "recordings/c91f8f1b-5409-42b9-9b88-4300a24d222d/audio/agent/9ff7ce5b-6aba-4fdc-ad66-0934a34998da.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c005614e07a2de304f33bae0e86d1603a4a1861fa69986eac5e433869d348553"
      },
      "format": "pcm_s16le",
      "sha256": "009fc2fe51a03413f6fc4c39ca9af31d8483b1ee2f600a8106cf0dfcd8ee9de3",
      "channels": 1,
      "byteLength": 18022,
      "durationMs": 375.4583333333333,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
    "startedAt": "2026-10-04T21:05:44.592Z",
    "operationId": "cd960ae7-1357-4663-8ccb-ddce248037c7",
    "participantId": "agent"
  }
}

#18CALLcall.participant_left+1.29s

04 Oct 2026, 23:05:45 · callee

Event payload

{
  "id": "ceb9574b-00e3-4ead-9ec9-f154f0a7b97d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "reason": "Call stopped",
    "participantId": "callee"
  }
}

#19CALLcall.ended+1.29s

04 Oct 2026, 23:05:45

Event payload

{
  "id": "449e946c-dd3d-4448-8212-6f9bf4e8f643",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "reason": "Call stopped"
  }
}

#20DIALOGdialog.ended+1.29s

04 Oct 2026, 23:05:45

Event payload

{
  "id": "4b66416d-8494-4ce9-b3ed-90019293442e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "c91f8f1b-5409-42b9-9b88-4300a24d222d",
    "reason": "Call stopped",
    "dialogId": "607e960d-d66d-4e9b-9431-fae3db39bd1a"
  }
}

Stored audio

2 assets

Precompiled greeting

0.48s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "cf409623-1c7b-4ada-8fea-0b02e20c7d4c",
  "bucket": "livekit-node-stage",
  "key": "recordings/c91f8f1b-5409-42b9-9b88-4300a24d222d/audio/caller/cf409623-1c7b-4ada-8fea-0b02e20c7d4c.wav",
  "sha256": "5d576b627a7e4fc1cf4ddcf7f202941c1804b747a4fe13ac78232cb4132e5ccc"
}

Precompiled greeting

0.38s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "9ff7ce5b-6aba-4fdc-ad66-0934a34998da",
  "bucket": "livekit-node-stage",
  "key": "recordings/c91f8f1b-5409-42b9-9b88-4300a24d222d/audio/agent/9ff7ce5b-6aba-4fdc-ad66-0934a34998da.wav",
  "sha256": "c005614e07a2de304f33bae0e86d1603a4a1861fa69986eac5e433869d348553"
}

Initial dialog state

View snapshot

{
  "id": "607e960d-d66d-4e9b-9431-fae3db39bd1a",
  "turns": [],
  "inputs": {
    "pair": "3",
    "role": "receiver",
    "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
  },
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381114128619",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Load test 3 receiver",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Load test 3 receiver",
        "name": "Load test 3 receiver",
        "audios": {
          "greeting": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "7e002f9fa530bb0f2fdf5554f5a4fe61097d58bcde89ff7593fe84e798e1aec8",
            "channels": 1,
            "byteLength": 261120,
            "durationMs": 5440,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "SIP load test",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Load test 3 receiver",
          "timing": {
            "softMs": 350,
            "openingMs": 1800,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "implementation": {
          "key": "load-test",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.