+381114128614

Inbound call · 04 Oct 2026, 23:05:43

Ended

Call ID: bcadff1d-cbc4-486e-ba44-130da569ebf8
Dialog ID: 5e8396d7-5d28-4461-8642-b30947d3bba8
Answered: 04 Oct 2026, 23:05:43
Ended · talk time: 04 Oct 2026, 23:05:44 · 0m 01s
SIP call ID · last SIP status: SCL_fbUaFJJhZfPs · active
End reason: Agent execution failed
Room: phone-_4128614_fK8Wieojrddc
History coverage: 20 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381114128614

History

Greeting assertive (protected) · Turns submissive · bcadff1d

ended · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:00

Event timeline

Download history

#1CALLcall.created+-0.21s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "bbb9bb8a-d14d-4638-92f3-9d4bba3faf3d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_4128614_fK8Wieojrddc",
    "type": "call.created",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "number": "+381114128614",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.21s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "9e2c411e-da79-44e7-af88-b9e416113eb5",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8"
  }
}

#3DIALOGdialog.started+-0.21s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "c8197fc1-7f83-48cc-a2a2-581a646a2425",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "dialogId": "5e8396d7-5d28-4461-8642-b30947d3bba8"
  }
}

#4CALLcall.participant_joined+0.05s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "1e4c98f1-7e10-4ada-9d28-c743bff7f41d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.05s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "dab011bf-f973-4beb-9127-baedb5a787c5",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "sipCallId": "SCL_fbUaFJJhZfPs",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+0.69s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "4868e0da-60c4-4e04-baf9-7cf083184c00",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "sipCallId": "SCL_fbUaFJJhZfPs",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+0.69s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "e7362876-7632-47c1-976a-ac2afcceb2c4",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8"
  }
}

#8L1vtt.started+0.71s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "03c60941-3456-4746-b1b4-2e7c385a9994",
  "version": 1,
  "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+0.74s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "45e8c9d7-a477-42d0-8081-25d6364f03ae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": false
      }
    },
    "dialogId": "5e8396d7-5d28-4461-8642-b30947d3bba8"
  }
}

#10DIALOGdialog.turn.started+0.78s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "e84e95dc-07bf-4ffc-aa98-62c48e27c496",
  "version": 1,
  "operationId": null,
  "turnId": "a6846e6f-d1b0-40c7-853d-578373b6e026",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
    "type": "dialog.turn.started",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "turnId": "a6846e6f-d1b0-40c7-853d-578373b6e026",
    "dialogId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "participantId": "agent"
  }
}

#11L1audio.playback.started+0.79s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "c72d505a-40d1-4bc6-96a5-58679c1f5161",
  "version": 1,
  "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
      "format": "pcm_s16le",
      "sha256": "b13d9bf6659d8137f0307dc6f012c602570b75c40a65dbe4c17a443eb3cfcacf",
      "channels": 1,
      "byteLength": 238080,
      "durationMs": 4960,
      "sampleRate": 24000
    },
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
    "participantId": "agent"
  }
}

#12L1audio.playback.first_frame+0.80s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "bbd81175-d7ac-4ebf-a285-8b8000cc1ce9",
  "version": 1,
  "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
    "firstFrameAt": "2026-10-04T21:05:44.103Z",
    "participantId": "agent"
  }
}

#13L1silence.soft+1.07s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "ed328c3c-4c0a-412e-9ebe-c08a3064ad4f",
  "version": 1,
  "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 672.3072219999995,
    "type": "silence.soft",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "silenceId": "9e5cca48-19d7-498a-9508-b7ee49785cc0",
    "durationMs": 352,
    "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
    "participantId": "callee"
  }
}

#14L1vtt.failed+1.20s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "fcb494f7-bca9-4f2e-ba31-ac2d931b9587",
  "version": 1,
  "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
    "participantId": "callee"
  }
}

#15L1audio.playback.cancelled+1.23s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "ae3960b8-d8ee-4c84-9e79-5173a739dfb8",
  "version": 1,
  "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+1.32s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "d4b995df-b6d7-494e-a939-15fa05230733",
  "version": 1,
  "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
  "turnId": null,
  "audioId": "ab81e97b-664e-4baf-ac4d-e3a54b2aa57a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ab81e97b-664e-4baf-ac4d-e3a54b2aa57a",
        "key": "recordings/bcadff1d-cbc4-486e-ba44-130da569ebf8/audio/caller/ab81e97b-664e-4baf-ac4d-e3a54b2aa57a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3d000627ca8a3aa2eadc37e6413db60518359f8370d005a1401f3209b39d1d3b"
      },
      "format": "pcm_s16le",
      "sha256": "991881ae00236e5404fb94f34d22a0ae1ec6224cb914c74dcdb5ee3c37b3e281",
      "channels": 1,
      "byteLength": 24000,
      "durationMs": 500,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "startedAt": "2026-10-04T21:05:44.023Z",
    "operationId": "2d01d71a-3105-4bff-b2f8-c0feac2315b9",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+1.34s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "6011d10b-ecf9-46d6-a4fb-082f21cb6ac8",
  "version": 1,
  "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
  "turnId": null,
  "audioId": "ad9db526-596a-4508-81e6-e56fd3568bbb",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ad9db526-596a-4508-81e6-e56fd3568bbb",
        "key": "recordings/bcadff1d-cbc4-486e-ba44-130da569ebf8/audio/agent/ad9db526-596a-4508-81e6-e56fd3568bbb.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3e54b11aea8f710b7d06a717ed08fe777b27d299ac5b70f6c97c8057d8fbc844"
      },
      "format": "pcm_s16le",
      "sha256": "deefa319bbe0c7aa2c6017ffa76a7d96dad39bb3f9d7d20c61db2dafdda8280f",
      "channels": 1,
      "byteLength": 20630,
      "durationMs": 429.7916666666667,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5e8396d7-5d28-4461-8642-b30947d3bba8",
    "startedAt": "2026-10-04T21:05:44.103Z",
    "operationId": "bd95fc38-18a3-40ca-a412-f3861b70c62f",
    "participantId": "agent"
  }
}

#18CALLcall.participant_left+1.37s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "187765fc-8879-4124-b10c-cfc495d1c908",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#19CALLcall.ended+1.37s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "8342cbf7-c4be-4c70-a57e-3f5be5e04152",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "reason": "Agent execution failed"
  }
}

#20DIALOGdialog.ended+1.37s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "71507859-e9dd-4e83-83ae-d23c017c4a75",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "bcadff1d-cbc4-486e-ba44-130da569ebf8",
    "reason": "Agent execution failed",
    "dialogId": "5e8396d7-5d28-4461-8642-b30947d3bba8"
  }
}

Stored audio

2 assets

Precompiled greeting

0.50s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ab81e97b-664e-4baf-ac4d-e3a54b2aa57a",
  "bucket": "livekit-node-stage",
  "key": "recordings/bcadff1d-cbc4-486e-ba44-130da569ebf8/audio/caller/ab81e97b-664e-4baf-ac4d-e3a54b2aa57a.wav",
  "sha256": "3d000627ca8a3aa2eadc37e6413db60518359f8370d005a1401f3209b39d1d3b"
}

Precompiled greeting

0.43s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ad9db526-596a-4508-81e6-e56fd3568bbb",
  "bucket": "livekit-node-stage",
  "key": "recordings/bcadff1d-cbc4-486e-ba44-130da569ebf8/audio/agent/ad9db526-596a-4508-81e6-e56fd3568bbb.wav",
  "sha256": "3e54b11aea8f710b7d06a717ed08fe777b27d299ac5b70f6c97c8057d8fbc844"
}

Initial dialog state

View snapshot

{
  "id": "5e8396d7-5d28-4461-8642-b30947d3bba8",
  "turns": [],
  "inputs": {
    "pair": "4",
    "role": "receiver",
    "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
  },
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381114128614",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Load test 4 receiver",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Load test 4 receiver",
        "name": "Load test 4 receiver",
        "audios": {
          "greeting": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "b13d9bf6659d8137f0307dc6f012c602570b75c40a65dbe4c17a443eb3cfcacf",
            "channels": 1,
            "byteLength": 238080,
            "durationMs": 4960,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "SIP load test",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Load test 4 receiver",
          "timing": {
            "softMs": 350,
            "openingMs": 1800,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "implementation": {
          "key": "load-test",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.