livekitstage
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+381603022591

Outbound call · 08 Oct 2026, 16:58:08

Failed
Call ID
bbbbc809-b714-44bd-8290-7fd8cb890f2a
Dialog ID
9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1
Answered
08 Oct 2026, 16:58:19
Ended · talk time
08 Oct 2026, 16:58:27 · 0m 08s
SIP call ID · last SIP status
SCL_gM7jyBVSpmpv · active
End reason
Agent execution failed
Room
node-bbbbc809-b714-44bd-8290-7fd8cb890f2a
History coverage
53 recorded events
Recorded history
Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting assertive (interruptible) · Turns submissive · bbbbc809

failed · Agent execution failed
Dropped · Call ended before the dialog goal was achieved

No speech at this point

Open a recording to play it. Drag its timeline to seek; each player has independent speed and sound controls.

Word positions are estimated within captured speech. Event times and both audio tracks start at the phone answer.

Event timeline

Download history
  1. #1CALLcall.created
    08 Oct 2026, 16:58:08
    Event payload
    {
  "id": "2a004088-78da-436c-878c-33e9eecf167c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "node-bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "type": "call.created",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "number": "+381603022591",
    "direction": "outbound"
  }
}
  2. #2CALLcall.connecting
    08 Oct 2026, 16:58:08
    Event payload
    {
  "id": "61943607-d129-44f3-8b2c-7d80f2c7dcd5",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a"
  }
}
  3. #3DIALOGdialog.started
    08 Oct 2026, 16:58:08
    Event payload
    {
  "id": "5e31a094-68a0-458d-b05a-3a6eb0628c82",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1"
  }
}
  4. #4CALLcall.sip_status
    08 Oct 2026, 16:58:08
    Event payload
    {
  "id": "e2251b7d-b093-467e-b479-1327f1110f23",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "sipCallId": "SCL_gM7jyBVSpmpv"
  }
}
  5. #5CALLcall.participant_joined
    08 Oct 2026, 16:58:08 · callee
    Event payload
    {
  "id": "f806e84d-3c6b-4f4e-9856-c82e12850a95",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "participantId": "callee"
  }
}
  6. #6CALLcall.sip_status
    08 Oct 2026, 16:58:08
    Event payload
    {
  "id": "790ccf8b-6b8c-4077-8d00-f05741f27170",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "sipCallId": "SCL_gM7jyBVSpmpv",
    "sipStatus": "dialing"
  }
}
  7. #7CALLcall.sip_status
    08 Oct 2026, 16:58:12
    Event payload
    {
  "id": "1936ff98-cd0e-4724-8130-1e6de70299dc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "sipCallId": "SCL_gM7jyBVSpmpv",
    "sipStatus": "ringing"
  }
}
  8. #8CALLcall.sip_status
    08 Oct 2026, 16:58:19
    Event payload
    {
  "id": "6585b842-23ad-4956-9476-f2818a2a0b5c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "sipCallId": "SCL_gM7jyBVSpmpv",
    "sipStatus": "active"
  }
}
  9. #9CALLcall.connected
    08 Oct 2026, 16:58:19
    Event payload
    {
  "id": "4d145e42-762d-44a4-b7e3-26eabcaadda0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a"
  }
}
  10. #10L1vtt.started
    08 Oct 2026, 16:58:20 · callee
    Event payload
    {
  "id": "f1417743-c52d-4ad8-8297-2b045022c63b",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  11. #11DIALOGdialog.ready
    08 Oct 2026, 16:58:20
    Event payload
    {
  "id": "c3d1d065-4edb-4b5c-a0dc-b803c60ad2c2",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": true
      }
    },
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1"
  }
}
  12. #12DIALOGdialog.turn.started
    08 Oct 2026, 16:58:20 · agent
    Event payload
    {
  "id": "b74092d8-ebfb-482d-8e51-32ddb6a7f74c",
  "version": 1,
  "operationId": null,
  "turnId": "fc848636-af7d-4a6a-b845-3ccc82381400",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "fc848636-af7d-4a6a-b845-3ccc82381400",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "participantId": "agent"
  }
}
  13. #13L1audio.playback.started
    08 Oct 2026, 16:58:20 · agent
    Event payload
    {
  "id": "94db458e-614a-4b42-b35d-2487b38b7557",
  "version": 1,
  "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
  "turnId": null,
  "audioId": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
      "asset": {
        "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
        "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
      },
      "format": "pcm_s16le",
      "sha256": "186c173d3285a222d3d8729bc2bcc7486c4804f8a2df167e8108dc009b1ac30f",
      "channels": 1,
      "byteLength": 276480,
      "durationMs": 5760,
      "sampleRate": 24000
    },
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
    "participantId": "agent"
  }
}
  14. #14L1audio.playback.first_frame
    08 Oct 2026, 16:58:20 · agent
    Event payload
    {
  "id": "6a66a882-40f8-4639-b515-b89d5285be89",
  "version": 1,
  "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
    "firstFrameAt": "2026-10-08T14:58:20.259Z",
    "participantId": "agent"
  }
}
  15. #15L1silence.soft
    08 Oct 2026, 16:58:20 · callee
    Event payload
    {
  "id": "b355d8d8-3e2e-49d8-bfe2-a253dae83f3d",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 282.0260299999991,
    "type": "silence.soft",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "silenceId": "f204a6eb-04f3-43fa-95c3-868c49253d2d",
    "durationMs": 256,
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  16. #16L1speech.started
    08 Oct 2026, 16:58:20 · callee
    Event payload
    {
  "id": "0b359944-38e1-407a-98a8-c9aeb77e87a6",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 538.0260299999991,
    "type": "speech.started",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  17. #17DIALOGdialog.interrupted
    08 Oct 2026, 16:58:20 · callee
    Event payload
    {
  "id": "1ac69cf9-acb7-4f4d-b3a3-76edc944c068",
  "version": 1,
  "operationId": null,
  "turnId": "fc848636-af7d-4a6a-b845-3ccc82381400",
  "audioId": null,
  "payload": {
    "type": "dialog.interrupted",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "fc848636-af7d-4a6a-b845-3ccc82381400",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "byParticipantId": "callee",
    "interruptedParticipantId": "agent"
  }
}
  18. #18L1audio.playback.cancelled
    08 Oct 2026, 16:58:20 · agent
    Event payload
    {
  "id": "8cc1dd2a-69d1-4872-932d-145fbc103575",
  "version": 1,
  "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
    "participantId": "agent"
  }
}
  19. #19DIALOGdialog.goal.started
    08 Oct 2026, 16:58:20
    Event payload
    {
  "id": "562060be-435c-4b7c-a14f-5f1320855761",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "goalId": "aki.balance",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "goalIndex": 0
  }
}
  20. #20L1audio.recording.saved
    08 Oct 2026, 16:58:20 · agent
    Event payload
    {
  "id": "c4530fd1-c261-4835-9f16-7c007b957daf",
  "version": 1,
  "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
  "turnId": null,
  "audioId": "de4af4eb-6058-4d90-bbbd-b3b9fc0f376d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "de4af4eb-6058-4d90-bbbd-b3b9fc0f376d",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/agent/de4af4eb-6058-4d90-bbbd-b3b9fc0f376d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9f81eede9c21d32e90c1e5368e20463eafcb863236d6e73208bf9f735c04c2a9"
      },
      "format": "pcm_s16le",
      "sha256": "0cb70868229f878e04020b21f9047320b840e4a4e74b20ae8553988c56aea20d",
      "channels": 1,
      "byteLength": 24514,
      "durationMs": 510.7083333333333,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:20.259Z",
    "operationId": "3a71271d-4571-43d5-9095-6fc259f98f70",
    "participantId": "agent"
  }
}
  21. #21DIALOGdialog.agent.state
    08 Oct 2026, 16:58:20
    Event payload
    {
  "id": "9bc84b5b-962c-499e-9100-82c8fc46255c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": true
    },
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "implementation": "aki@1"
  }
}
  22. #22L1speech.stopped
    08 Oct 2026, 16:58:20 · callee
    Event payload
    {
  "id": "8f94bcd2-6b4c-49d4-b3f9-a83bfbac44c7",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 826.0260299999991,
    "type": "speech.stopped",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "silenceId": "d49ae85a-7bb8-4620-b0af-917c90b26a46",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  23. #23L1silence.soft
    08 Oct 2026, 16:58:21 · callee
    Event payload
    {
  "id": "0c77a762-0c59-4bff-9ebf-25cfb942d2d7",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1082.026029999999,
    "type": "silence.soft",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "silenceId": "d49ae85a-7bb8-4620-b0af-917c90b26a46",
    "durationMs": 256,
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  24. #24L1vtt.transcript.delta
    08 Oct 2026, 16:58:21 · callee
    Event payload
    {
  "id": "da7e5839-0892-4ce5-9f3e-7948c54282db",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": "95a3db27-f7a2-498a-b154-201170c0ce28",
  "audioId": null,
  "payload": {
    "text": "Jeste.",
    "type": "vtt.transcript.delta",
    "turnId": "95a3db27-f7a2-498a-b154-201170c0ce28",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  25. #25L1vtt.transcript.completed
    08 Oct 2026, 16:58:21 · callee
    Event payload
    {
  "id": "cd70dd51-2663-45cb-aa1c-e0d53b70576c",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": "95a3db27-f7a2-498a-b154-201170c0ce28",
  "audioId": null,
  "payload": {
    "text": "Jeste.",
    "type": "vtt.transcript.completed",
    "turnId": "95a3db27-f7a2-498a-b154-201170c0ce28",
    "endedAt": "2026-10-08T14:58:20.997Z",
    "segmentId": "4730630d-5592-4127-ab14-31e55e443ef6",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:20.709Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  26. #26DIALOGdialog.response.preparing
    08 Oct 2026, 16:58:21
    Event payload
    {
  "id": "a1882443-85aa-4743-9af8-d69c3597d603",
  "version": 1,
  "operationId": null,
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "text": "Jeste.",
    "type": "dialog.response.preparing",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "segmentIds": [
      "4730630d-5592-4127-ab14-31e55e443ef6"
    ]
  }
}
  27. #27L1regression.started
    08 Oct 2026, 16:58:21 · agent
    Event payload
    {
  "id": "80d4934b-8155-44c2-9730-a9f0adde50b2",
  "version": 1,
  "operationId": "549262ca-1bc1-4316-ac54-888131bca7bb",
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "549262ca-1bc1-4316-ac54-888131bca7bb",
    "retryAllowed": true,
    "participantId": "agent"
  }
}
  28. #28L1silence.committed
    08 Oct 2026, 16:58:21 · callee
    Event payload
    {
  "id": "4a3b412b-bce0-42b0-879d-b248db009a92",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1690.026029999999,
    "type": "silence.committed",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "silenceId": "d49ae85a-7bb8-4620-b0af-917c90b26a46",
    "durationMs": 864,
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  29. #29L1audio.recording.saved
    08 Oct 2026, 16:58:22 · callee
    Event payload
    {
  "id": "139c86f8-7e24-4ed6-beec-a8252d8033c8",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": "b70c536c-399c-4ab3-8442-d6f2e928e0ea",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b70c536c-399c-4ab3-8442-d6f2e928e0ea",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/b70c536c-399c-4ab3-8442-d6f2e928e0ea.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "558a817662830e177849324076c07da7a570eaf25dedf9c42dbe3d6baaa0e7d3"
      },
      "format": "pcm_s16le",
      "sha256": "724717e1330159c70f906a2ec620ac98689eb3d3b253ef9d97fd17b03a1d505e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:20.197Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  30. #30L1regression.finished
    08 Oct 2026, 16:58:22 · agent
    Event payload
    {
  "id": "10b11a4f-7bda-4b4d-9226-08108634a5a9",
  "version": 1,
  "operationId": "549262ca-1bc1-4316-ac54-888131bca7bb",
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "yes",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1178.3998570000003,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "549262ca-1bc1-4316-ac54-888131bca7bb",
    "participantId": "agent"
  }
}
  31. #31DIALOGdialog.response.ready
    08 Oct 2026, 16:58:22
    Event payload
    {
  "id": "c190dd82-e09d-409b-ba85-23293adb5641",
  "version": 1,
  "operationId": null,
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "text": "Kako mogu da Vam pomognem?",
    "type": "dialog.response.ready",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "segmentIds": [
      "4730630d-5592-4127-ab14-31e55e443ef6"
    ]
  }
}
  32. #32DIALOGdialog.answer_received
    08 Oct 2026, 16:58:22 · callee
    Event payload
    {
  "id": "5ac659be-699c-42eb-b1f5-f398c90d26f3",
  "version": 1,
  "operationId": null,
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "text": "Jeste.",
    "type": "dialog.answer_received",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "segmentIds": [
      "4730630d-5592-4127-ab14-31e55e443ef6"
    ],
    "participantId": "callee"
  }
}
  33. #33DIALOGdialog.agent.state
    08 Oct 2026, 16:58:22
    Event payload
    {
  "id": "e82373a3-55e0-4f5c-938d-356c6c6ce92e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "lastTurnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 1,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "implementation": "aki@1"
  }
}
  34. #34DIALOGdialog.turn.started
    08 Oct 2026, 16:58:22 · agent
    Event payload
    {
  "id": "90814227-aca0-4b15-93b4-cffe751215f0",
  "version": 1,
  "operationId": null,
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "participantId": "agent"
  }
}
  35. #35L1audio.playback.started
    08 Oct 2026, 16:58:22 · agent
    Event payload
    {
  "id": "c1c286a6-4dd3-4e89-9295-a7226a573141",
  "version": 1,
  "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
  "turnId": null,
  "audioId": "3660d825-e15d-401b-a84b-8d2802aaeba6",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Kako mogu da Vam pomognem?",
      "asset": {
        "id": "3660d825-e15d-401b-a84b-8d2802aaeba6",
        "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/3660d825-e15d-401b-a84b-8d2802aaeba6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8ccc8e538b361dcf71870b12fd2d5ebfefded029cdc47e43a9a153577e9c7f54"
      },
      "format": "pcm_s16le",
      "sha256": "2c0c087a1b49d7bdb103844fa5f71627e48a0db933bd30377475cb754e0da57f",
      "channels": 1,
      "byteLength": 72960,
      "durationMs": 1520,
      "sampleRate": 24000
    },
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
    "participantId": "agent"
  }
}
  36. #36L1audio.playback.first_frame
    08 Oct 2026, 16:58:22 · agent
    Event payload
    {
  "id": "f1486162-5c63-43dd-9037-eefde6aacc83",
  "version": 1,
  "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
    "firstFrameAt": "2026-10-08T14:58:22.624Z",
    "participantId": "agent"
  }
}
  37. #37L1audio.recording.saved
    08 Oct 2026, 16:58:24 · callee
    Event payload
    {
  "id": "89f62e6f-d633-4a97-8433-c5a2be6d59e2",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": "f7c73fd0-657e-4942-86d3-f7a03c15a6b7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f7c73fd0-657e-4942-86d3-f7a03c15a6b7",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/f7c73fd0-657e-4942-86d3-f7a03c15a6b7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "511d85e9aa1a2c54875cca62a17d43987b1bd814e6de8f2df3ec3aeeb32f2459"
      },
      "format": "pcm_s16le",
      "sha256": "ff7f2e4ac5b10de0e59fd762d1327b95a3a46b3d838ea61a4cfe1b3f05a862fb",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:22.197Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  38. #38L1audio.playback.finished
    08 Oct 2026, 16:58:24 · agent
    Event payload
    {
  "id": "e9acb9db-43e8-48f5-aacf-3b259275e7a2",
  "version": 1,
  "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
    "participantId": "agent"
  }
}
  39. #39DIALOGdialog.turn.completed
    08 Oct 2026, 16:58:24 · agent
    Event payload
    {
  "id": "15132d82-6429-4599-907b-fc922edb70d5",
  "version": 1,
  "operationId": null,
  "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "turnId": "cef1cf8e-6df5-4c3b-9ac5-9521669b9f44",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "participantId": "agent"
  }
}
  40. #40DIALOGdialog.agent.state
    08 Oct 2026, 16:58:24
    Event payload
    {
  "id": "43a25852-4340-4419-9a9e-4810a1c816cc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "lastPhrase": "help",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 1,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "implementation": "aki@1"
  }
}
  41. #41L1audio.recording.saved
    08 Oct 2026, 16:58:24 · agent
    Event payload
    {
  "id": "7019c567-435a-4ae4-95ec-30ed6f6c759d",
  "version": 1,
  "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
  "turnId": null,
  "audioId": "949e3be0-f6bd-458f-8159-7d13cb62e38a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "949e3be0-f6bd-458f-8159-7d13cb62e38a",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/agent/949e3be0-f6bd-458f-8159-7d13cb62e38a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d6afe8d49e072329ee4dedbdcc0b3e55f3558a941aa37785075b3c628bcb881c"
      },
      "format": "pcm_s16le",
      "sha256": "763c5ff237facaab2aab4dccc6b76b660c74596e660265f3107711bed7aca4d9",
      "channels": 1,
      "byteLength": 87360,
      "durationMs": 1820,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:22.624Z",
    "operationId": "208ae768-d1ab-4fa2-8a00-b0baee1be474",
    "participantId": "agent"
  }
}
  42. #42L1speech.started
    08 Oct 2026, 16:58:24 · callee
    Event payload
    {
  "id": "9bafa8fa-50cb-48a1-bdcb-ca222658a0de",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 4826.026029999999,
    "type": "speech.started",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  43. #43L1speech.stopped
    08 Oct 2026, 16:58:25 · callee
    Event payload
    {
  "id": "c5ca60af-80ba-4e3a-b5dd-034d0587a539",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5050.026029999999,
    "type": "speech.stopped",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "silenceId": "ad386fc4-b9ad-4b35-ad32-08e9201d1dc3",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  44. #44L1speech.started
    08 Oct 2026, 16:58:25 · callee
    Event payload
    {
  "id": "14b06908-8159-4c8a-bc2a-97146ea5a6e4",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5274.026029999999,
    "type": "speech.started",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  45. #45L1audio.recording.saved
    08 Oct 2026, 16:58:26 · callee
    Event payload
    {
  "id": "0c60d521-8ed7-4d78-906b-a6dc83fed60b",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": "30406123-db2a-434e-af00-f8cebadacf1e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "30406123-db2a-434e-af00-f8cebadacf1e",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/30406123-db2a-434e-af00-f8cebadacf1e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "832ae5b94288f0bab1f96cb3f0b78f47d3c1cf33755a98beed43f67fc62aa5ed"
      },
      "format": "pcm_s16le",
      "sha256": "1564a66fbf77701023e470a00898d5d347fea55440c8ca8ca08c3a0dda866296",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:24.197Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  46. #46L1vtt.transcript.delta
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "73ae2dd9-41a2-4879-b660-060507cf0419",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": "7dc1e93c-163d-477a-bf1f-f95aaaa0668a",
  "audioId": null,
  "payload": {
    "text": " Pa šta, kako? Jao, Bože.",
    "type": "vtt.transcript.delta",
    "turnId": "7dc1e93c-163d-477a-bf1f-f95aaaa0668a",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  47. #47L1vtt.transcript.completed
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "acce55a6-04ac-4605-b169-1b9f6d5a6c82",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": "7dc1e93c-163d-477a-bf1f-f95aaaa0668a",
  "audioId": null,
  "payload": {
    "text": "Pa šta, kako? Jao, Bože.",
    "type": "vtt.transcript.completed",
    "turnId": "7dc1e93c-163d-477a-bf1f-f95aaaa0668a",
    "endedAt": "2026-10-08T14:58:27.417Z",
    "segmentId": "9fcb2972-7d18-4227-9098-d770b33b4bfd",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:24.997Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  48. #48L1vtt.transcript.delta
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "833baa63-5b8a-450b-8d9e-e199c681725d",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": "2d449631-4bb9-4491-a7cd-da0210334d86",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "2d449631-4bb9-4491-a7cd-da0210334d86",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  49. #49L1vtt.finished
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "d1b8cc1a-3647-4e6a-bcef-b79c8e8ef82e",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  50. #50L1audio.recording.saved
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "f0d2105c-c840-434f-9899-d800f25cfeab",
  "version": 1,
  "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
  "turnId": null,
  "audioId": "038a3873-01a4-440b-966c-950f09eba38f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "038a3873-01a4-440b-966c-950f09eba38f",
        "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/038a3873-01a4-440b-966c-950f09eba38f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1cadcef6e20811f32bc34d23960b666fdea0726801de6bbeaee60d1e1411a789"
      },
      "format": "pcm_s16le",
      "sha256": "f34ad39a39b8aa8d1be5fdabf63cd5b8fe5b313fc08d50098a9eb60503f41efe",
      "channels": 1,
      "byteLength": 58560,
      "durationMs": 1220,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
    "startedAt": "2026-10-08T14:58:26.197Z",
    "operationId": "9b80a065-4a2e-41d0-8258-e7dce8326f57",
    "participantId": "callee"
  }
}
  51. #51CALLcall.participant_left
    08 Oct 2026, 16:58:27 · callee
    Event payload
    {
  "id": "861eed7b-9afc-48a7-babc-5ac1ec974d2d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}
  52. #52CALLcall.failed
    08 Oct 2026, 16:58:27
    Event payload
    {
  "id": "aa07133a-b33e-433e-a8a5-eb92ddfc1460",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.failed",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "message": "Agent execution failed"
  }
}
  53. #53DIALOGdialog.ended
    08 Oct 2026, 16:58:27
    Event payload
    {
  "id": "658bb3cd-07d9-4290-b1e6-01c90c529ef9",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "bbbbc809-b714-44bd-8290-7fd8cb890f2a",
    "reason": "Agent execution failed",
    "dialogId": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1"
  }
}

Stored audio

8 assets

template:dc59673d38ad8755300885fc7723ee427abbb4f7213499f1af27369a3bf9a095

“Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?”

5.76s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
  "bucket": "livekit-node-stage",
  "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
  "sha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
}

Precompiled greeting

0.51s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "de4af4eb-6058-4d90-bbbd-b3b9fc0f376d",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/agent/de4af4eb-6058-4d90-bbbd-b3b9fc0f376d.wav",
  "sha256": "9f81eede9c21d32e90c1e5368e20463eafcb863236d6e73208bf9f735c04c2a9"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "b70c536c-399c-4ab3-8442-d6f2e928e0ea",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/b70c536c-399c-4ab3-8442-d6f2e928e0ea.wav",
  "sha256": "558a817662830e177849324076c07da7a570eaf25dedf9c42dbe3d6baaa0e7d3"
}

template:8098c11cdb0b74e4668097dd222b5b58259458e06e41b0f3bab4859c37749614

“Kako mogu da Vam pomognem?”

1.52s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "3660d825-e15d-401b-a84b-8d2802aaeba6",
  "bucket": "livekit-node-stage",
  "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/3660d825-e15d-401b-a84b-8d2802aaeba6.wav",
  "sha256": "8ccc8e538b361dcf71870b12fd2d5ebfefded029cdc47e43a9a153577e9c7f54"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "f7c73fd0-657e-4942-86d3-f7a03c15a6b7",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/f7c73fd0-657e-4942-86d3-f7a03c15a6b7.wav",
  "sha256": "511d85e9aa1a2c54875cca62a17d43987b1bd814e6de8f2df3ec3aeeb32f2459"
}

Precompiled greeting

1.82s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "949e3be0-f6bd-458f-8159-7d13cb62e38a",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/agent/949e3be0-f6bd-458f-8159-7d13cb62e38a.wav",
  "sha256": "d6afe8d49e072329ee4dedbdcc0b3e55f3558a941aa37785075b3c628bcb881c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "30406123-db2a-434e-af00-f8cebadacf1e",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/30406123-db2a-434e-af00-f8cebadacf1e.wav",
  "sha256": "832ae5b94288f0bab1f96cb3f0b78f47d3c1cf33755a98beed43f67fc62aa5ed"
}

Precompiled greeting

1.22s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "038a3873-01a4-440b-966c-950f09eba38f",
  "bucket": "livekit-node-stage",
  "key": "recordings/bbbbc809-b714-44bd-8290-7fd8cb890f2a/audio/caller/038a3873-01a4-440b-966c-950f09eba38f.wav",
  "sha256": "1cadcef6e20811f32bc34d23960b666fdea0726801de6bbeaee60d1e1411a789"
}

Initial dialog state

View snapshot
{
  "id": "9dcd5ae1-d9e5-4944-b462-4f04cbfba9c1",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": true
        }
      },
      "template": {
        "id": "c8387d21-1991-4c9e-b773-fe4c51724802@4",
        "name": "Aki",
        "audios": {
          "greeting": {
            "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
            "asset": {
              "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
              "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
              "bucket": "livekit-node-stage",
              "objectSha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
            },
            "format": "pcm_s16le",
            "sha256": "186c173d3285a222d3d8729bc2bcc7486c4804f8a2df167e8108dc009b1ac30f",
            "channels": 1,
            "byteLength": 276480,
            "durationMs": 5760,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {
          "latencyFiller": true,
          "speechProfile": {
            "speed": 1,
            "stability": 0.8,
            "similarityBoost": 0.8
          },
          "expectedReplyPool": true
        },
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v4_turbo",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 250,
            "openingMs": 1200,
            "committedMs": 850
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": true
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.