+381603022591

Outbound call · 07 Oct 2026, 16:00:31

Failed

Call ID: af87683d-8c48-4aea-a4f0-a8b43d8fe639
Dialog ID: 7de18ddb-028e-45e7-afc5-dba370389511
Answered: 07 Oct 2026, 16:00:39
Ended · talk time: 07 Oct 2026, 16:00:47 · 0m 08s
SIP call ID · last SIP status: SCL_sETZ8FDpRf9c · active
End reason: Agent execution failed
Room: node-af87683d-8c48-4aea-a4f0-a8b43d8fe639
History coverage: 31 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting submissive (protected) · Turns assertive · af87683d

failed · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:08

Event timeline

Download history

#1CALLcall.created+-0.02s

07 Oct 2026, 16:00:31

Event payload

{
  "id": "2774e248-b7e5-4434-81a5-de0dce8af82b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "node-af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "type": "call.created",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "number": "+381603022591",
    "direction": "outbound"
  }
}

#2CALLcall.connecting+-0.02s

07 Oct 2026, 16:00:31

Event payload

{
  "id": "2a08033e-6815-4648-b6d4-9c89d2406dca",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639"
  }
}

#3DIALOGdialog.started+-0.02s

07 Oct 2026, 16:00:31

Event payload

{
  "id": "694fcba2-d230-4f9f-8ab0-9b4d604fdce1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511"
  }
}

#4CALLcall.sip_status+0.26s

07 Oct 2026, 16:00:31

Event payload

{
  "id": "d43deecf-b1c8-44d5-8237-affb1fb2e8ce",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "sipCallId": "SCL_sETZ8FDpRf9c"
  }
}

#5CALLcall.participant_joined+0.29s

07 Oct 2026, 16:00:31 · callee

Event payload

{
  "id": "346e9477-d8e7-4fcf-a15c-24e618c36820",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "participantId": "callee"
  }
}

#6CALLcall.sip_status+0.29s

07 Oct 2026, 16:00:31

Event payload

{
  "id": "f5677ee3-dbbd-4d15-9f65-49a49a29d68f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "sipCallId": "SCL_sETZ8FDpRf9c",
    "sipStatus": "dialing"
  }
}

#7CALLcall.sip_status+5.37s

07 Oct 2026, 16:00:36

Event payload

{
  "id": "94ec33ea-2726-4151-8db9-db30bd5e199d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "sipCallId": "SCL_sETZ8FDpRf9c",
    "sipStatus": "ringing"
  }
}

#8CALLcall.sip_status+8.42s

07 Oct 2026, 16:00:39

Event payload

{
  "id": "0393ea47-5e12-4f70-b898-63f84be5bb95",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "sipCallId": "SCL_sETZ8FDpRf9c",
    "sipStatus": "active"
  }
}

#9CALLcall.connected+8.42s

07 Oct 2026, 16:00:39

Event payload

{
  "id": "3d463854-eb8c-420b-9fa7-d34621c92f61",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639"
  }
}

#10L1vtt.started+9.54s

07 Oct 2026, 16:00:40 · callee

Event payload

{
  "id": "96812649-d1c7-42bf-a153-19da81135af6",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#11DIALOGdialog.ready+9.58s

07 Oct 2026, 16:00:41

Event payload

{
  "id": "ff0abdc0-6dfd-426c-8fec-d255c92b1f0c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511"
  }
}

#12L1silence.soft+9.91s

07 Oct 2026, 16:00:41 · callee

Event payload

{
  "id": "07a4005f-80b9-4e5d-a2f8-bc6a17cd9e0d",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 377.67508200000157,
    "type": "silence.soft",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "silenceId": "bf0de0c6-79ff-49b6-836a-c346dd3e031d",
    "durationMs": 352,
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#13L1silence.committed+10.68s

07 Oct 2026, 16:00:42 · callee

Event payload

{
  "id": "f80afc4b-eade-42c9-a72a-c064956dfa03",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1146.5249300000014,
    "type": "silence.committed",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "silenceId": "bf0de0c6-79ff-49b6-836a-c346dd3e031d",
    "durationMs": 1120,
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#14L1silence.opening+10.78s

07 Oct 2026, 16:00:42 · callee

Event payload

{
  "id": "0bb3ded2-3a82-4f09-a74a-d448f70e46e1",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1242.5249300000014,
    "type": "silence.opening",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "silenceId": "bf0de0c6-79ff-49b6-836a-c346dd3e031d",
    "durationMs": 1216,
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#15DIALOGdialog.turn.started+10.78s

07 Oct 2026, 16:00:42 · agent

Event payload

{
  "id": "a3572a3a-6788-4e43-a2d0-750a8c54e162",
  "version": 1,
  "operationId": null,
  "turnId": "02930bce-80de-4069-b4c9-9127932e5c04",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "turnId": "02930bce-80de-4069-b4c9-9127932e5c04",
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "participantId": "agent"
  }
}

#16L1audio.playback.started+10.80s

07 Oct 2026, 16:00:42 · agent

Event payload

{
  "id": "7b4749ee-ce2f-457b-b521-3399a6048ea5",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "61e15bb263b8509d0ef16d04c65dc6ba2c4b624b92168b50b0fdfb64ced085fc",
      "channels": 1,
      "byteLength": 360960,
      "durationMs": 7520,
      "sampleRate": 24000
    },
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "participantId": "agent"
  }
}

#17L1audio.playback.first_frame+10.81s

07 Oct 2026, 16:00:42 · agent

Event payload

{
  "id": "7f36cfc4-d6c9-4d3d-8808-b59bccca3826",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "firstFrameAt": "2026-10-07T14:00:42.254Z",
    "participantId": "agent"
  }
}

#18L1audio.recording.saved+11.62s

07 Oct 2026, 16:00:43 · callee

Event payload

{
  "id": "fe4ae401-031c-44c4-8cc5-7f7990e6d67b",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": "e7e0d2c4-c247-4712-8fe8-484ee9f65f90",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e7e0d2c4-c247-4712-8fe8-484ee9f65f90",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/e7e0d2c4-c247-4712-8fe8-484ee9f65f90.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7fef7104004e2f33f154dd25c8f7b374fd41eeafd3a90f9d0b8cff7494a70c8f"
      },
      "format": "pcm_s16le",
      "sha256": "00fa44358665139d47db51c627ba2e186fbde2ffa1fa8c9d7d6802116a99a99b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:41.008Z",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#19L1audio.recording.saved+12.87s

07 Oct 2026, 16:00:44 · agent

Event payload

{
  "id": "f06e1675-f82b-4e4c-843d-9b127cb11d5b",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": "516347c0-1183-4171-98ef-6f36ef46c493",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "516347c0-1183-4171-98ef-6f36ef46c493",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/516347c0-1183-4171-98ef-6f36ef46c493.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "911fefd3662666f587262388ae4c2cc977fd1c85c8cc6a3bfeb79f27f42b7307"
      },
      "format": "pcm_s16le",
      "sha256": "493dc143da54232fdbf9a8fef52c48e5638df3c8408ebd9d73b7d46e08075488",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:42.254Z",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "participantId": "agent"
  }
}

#20L1audio.recording.saved+13.58s

07 Oct 2026, 16:00:45 · callee

Event payload

{
  "id": "e20cdbce-6652-4855-9321-43f88f7769ba",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": "91d2a0ee-a859-4990-82ba-022f9163d547",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "91d2a0ee-a859-4990-82ba-022f9163d547",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/91d2a0ee-a859-4990-82ba-022f9163d547.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6722d50e9d3dfcf3cb955d8be47802bb377b1ab213b7aea4859d8952012ce008"
      },
      "format": "pcm_s16le",
      "sha256": "8c0f194b38a1fb6475ac189547709fc052d9e655abb3b4e07094fac4127ee40f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:43.023Z",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#21L1audio.recording.saved+14.87s

07 Oct 2026, 16:00:46 · agent

Event payload

{
  "id": "7a60c72a-ee38-47f2-9054-8eabf5f73ca0",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": "95757ff0-a31e-48ef-aaf4-170f4c510e39",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "95757ff0-a31e-48ef-aaf4-170f4c510e39",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/95757ff0-a31e-48ef-aaf4-170f4c510e39.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3230c265a5e7bc353b28b0cac16088431901b36b27bf015442485090f29dac65"
      },
      "format": "pcm_s16le",
      "sha256": "c18c2aa6689ff859d3a039603421841e6d2ebb0c42ffc7ec8fb39969d8270ff4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:44.254Z",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "participantId": "agent"
  }
}

#22L1audio.recording.saved+15.58s

07 Oct 2026, 16:00:47 · callee

Event payload

{
  "id": "ba3af7ee-0ad7-449f-823e-e52b9511b172",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": "0c85eb75-77ca-488e-a1d0-14d80b7d8f2d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0c85eb75-77ca-488e-a1d0-14d80b7d8f2d",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/0c85eb75-77ca-488e-a1d0-14d80b7d8f2d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7b3179fe176fdb327a64555df33d625d97611b169160b42bf53c5faab7934292"
      },
      "format": "pcm_s16le",
      "sha256": "3d18317146bc7e5f1f4e5b5959df78747785f34a5f69022eba96a73d7b5210af",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:45.023Z",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#23L1audio.playback.failed+16.29s

07 Oct 2026, 16:00:47 · agent

Event payload

{
  "id": "7e039f32-6ed0-479b-ad08-84674b701fac",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.failed",
    "message": "Caller audio track ended.",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "participantId": "agent"
  }
}

#24DIALOGdialog.goal.started+16.31s

07 Oct 2026, 16:00:47

Event payload

{
  "id": "546f90da-dc39-4508-873b-156d0f1a8840",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "goalId": "aki.balance",
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "goalIndex": 0
  }
}

#25DIALOGdialog.agent.state+16.32s

07 Oct 2026, 16:00:47

Event payload

{
  "id": "ad7af389-d5b4-4612-876c-0016f6df5b0e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": true
    },
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "implementation": "aki@1"
  }
}

#26L1audio.recording.saved+16.34s

07 Oct 2026, 16:00:47 · agent

Event payload

{
  "id": "6da9aa8b-70b0-405a-9710-97ddeed9ba14",
  "version": 1,
  "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
  "turnId": null,
  "audioId": "88303505-4d0f-424d-8912-14e6806e486e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "88303505-4d0f-424d-8912-14e6806e486e",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/88303505-4d0f-424d-8912-14e6806e486e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c5607ca3a4af1bf8d023b4cbc23910992641b9e295d0e032171cb676d38403e8"
      },
      "format": "pcm_s16le",
      "sha256": "452e4bf3ee27132b8c6705106d93393f25dd96c4143386a52291fa18ffed7e2b",
      "channels": 1,
      "byteLength": 71300,
      "durationMs": 1485.4166666666665,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:46.254Z",
    "operationId": "c4a50704-940e-4d0b-99bb-132af640a629",
    "participantId": "agent"
  }
}

#27L1vtt.failed+16.39s

07 Oct 2026, 16:00:47 · callee

Event payload

{
  "id": "7210aa1c-8207-4c48-b685-29e00a9756b8",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "No audio received.",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#28L1audio.recording.saved+16.41s

07 Oct 2026, 16:00:47 · callee

Event payload

{
  "id": "a4e78ec0-4b8e-439b-b62b-035042374f9e",
  "version": 1,
  "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
  "turnId": null,
  "audioId": "2c831347-8d7d-4e1b-ab83-9421528e0a2b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2c831347-8d7d-4e1b-ab83-9421528e0a2b",
        "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/2c831347-8d7d-4e1b-ab83-9421528e0a2b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "13cfb915fe51d7b8ec32db1945ceeaa1ec99b83220cb94d63d8a84beb9a802c3"
      },
      "format": "pcm_s16le",
      "sha256": "eeab3e9657f7eabc8f47e5ad41d377e67f06fa055d28bffab162dded029b1f0b",
      "channels": 1,
      "byteLength": 34560,
      "durationMs": 720,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "7de18ddb-028e-45e7-afc5-dba370389511",
    "startedAt": "2026-10-07T14:00:47.023Z",
    "operationId": "1e59d776-cafe-41d0-b07b-0727994df1b6",
    "participantId": "callee"
  }
}

#29CALLcall.participant_left+16.43s

07 Oct 2026, 16:00:47 · callee

Event payload

{
  "id": "0296a222-af82-46eb-926a-658738261812",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#30CALLcall.failed+16.43s

07 Oct 2026, 16:00:47

Event payload

{
  "id": "e3b7444b-61a0-4233-8cad-d922f216d244",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.failed",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "message": "Agent execution failed"
  }
}

#31DIALOGdialog.ended+16.43s

07 Oct 2026, 16:00:47

Event payload

{
  "id": "a88edc9f-3cfe-4a33-8c1b-67da63a963ce",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "af87683d-8c48-4aea-a4f0-a8b43d8fe639",
    "reason": "Agent execution failed",
    "dialogId": "7de18ddb-028e-45e7-afc5-dba370389511"
  }
}

Stored audio

7 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "e7e0d2c4-c247-4712-8fe8-484ee9f65f90",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/e7e0d2c4-c247-4712-8fe8-484ee9f65f90.wav",
  "sha256": "7fef7104004e2f33f154dd25c8f7b374fd41eeafd3a90f9d0b8cff7494a70c8f"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "516347c0-1183-4171-98ef-6f36ef46c493",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/516347c0-1183-4171-98ef-6f36ef46c493.wav",
  "sha256": "911fefd3662666f587262388ae4c2cc977fd1c85c8cc6a3bfeb79f27f42b7307"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "91d2a0ee-a859-4990-82ba-022f9163d547",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/91d2a0ee-a859-4990-82ba-022f9163d547.wav",
  "sha256": "6722d50e9d3dfcf3cb955d8be47802bb377b1ab213b7aea4859d8952012ce008"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "95757ff0-a31e-48ef-aaf4-170f4c510e39",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/95757ff0-a31e-48ef-aaf4-170f4c510e39.wav",
  "sha256": "3230c265a5e7bc353b28b0cac16088431901b36b27bf015442485090f29dac65"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "0c85eb75-77ca-488e-a1d0-14d80b7d8f2d",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/0c85eb75-77ca-488e-a1d0-14d80b7d8f2d.wav",
  "sha256": "7b3179fe176fdb327a64555df33d625d97611b169160b42bf53c5faab7934292"
}

Precompiled greeting

1.49s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "88303505-4d0f-424d-8912-14e6806e486e",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/agent/88303505-4d0f-424d-8912-14e6806e486e.wav",
  "sha256": "c5607ca3a4af1bf8d023b4cbc23910992641b9e295d0e032171cb676d38403e8"
}

Precompiled greeting

0.72s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "2c831347-8d7d-4e1b-ab83-9421528e0a2b",
  "bucket": "livekit-node-stage",
  "key": "recordings/af87683d-8c48-4aea-a4f0-a8b43d8fe639/audio/caller/2c831347-8d7d-4e1b-ab83-9421528e0a2b.wav",
  "sha256": "13cfb915fe51d7b8ec32db1945ceeaa1ec99b83220cb94d63d8a84beb9a802c3"
}

Initial dialog state

View snapshot

{
  "id": "7de18ddb-028e-45e7-afc5-dba370389511",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "AKI",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "c8387d21-1991-4c9e-b773-fe4c51724802@2",
        "name": "AKI",
        "audios": {
          "filler": {
            "text": "Samo trenutak.",
            "format": "pcm_s16le",
            "sha256": "f3bccae24620dbc63bbd189f588f0656f70e50961c4bfbce2fb9ecebedcd85f2",
            "channels": 1,
            "byteLength": 49920,
            "durationMs": 1040,
            "sampleRate": 24000
          },
          "greeting": {
            "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "61e15bb263b8509d0ef16d04c65dc6ba2c4b624b92168b50b0fdfb64ced085fc",
            "channels": 1,
            "byteLength": 360960,
            "durationMs": 7520,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja."
        },
        "latencyCovers": [
          {
            "audioId": "filler",
            "delayMs": 900
          }
        ]
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "AKI",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "AKI",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.