+381603022591

Outbound call · 08 Oct 2026, 16:58:32

Failed

Call ID: a5fdf49f-20f0-4192-997e-84c99155fd88
Dialog ID: aebe0d80-678c-4028-ac49-e8a5329cd5a7
Answered: 08 Oct 2026, 16:58:38
Ended · talk time: 08 Oct 2026, 16:58:49 · 0m 11s
SIP call ID · last SIP status: SCL_fchszCb99Pcz · active
End reason: Agent execution failed
Room: node-a5fdf49f-20f0-4192-997e-84c99155fd88
History coverage: 36 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting assertive (interruptible) · Turns submissive · a5fdf49f

failed · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:11

Event timeline

Download history

#1CALLcall.created+-0.03s

08 Oct 2026, 16:58:32

Event payload

{
  "id": "2e88341f-54c9-42c1-8aae-e3f7c6a78f06",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "node-a5fdf49f-20f0-4192-997e-84c99155fd88",
    "type": "call.created",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "number": "+381603022591",
    "direction": "outbound"
  }
}

#2CALLcall.connecting+-0.03s

08 Oct 2026, 16:58:32

Event payload

{
  "id": "ccc9dbe9-5ffe-4883-be5b-7ce4c4fe331b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88"
  }
}

#3DIALOGdialog.started+-0.03s

08 Oct 2026, 16:58:32

Event payload

{
  "id": "6a15badb-1642-4e12-bb23-6241b91eac32",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7"
  }
}

#4CALLcall.sip_status+0.28s

08 Oct 2026, 16:58:32

Event payload

{
  "id": "5e1961a4-85f3-4de4-b803-9449e2680035",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "sipCallId": "SCL_fchszCb99Pcz"
  }
}

#5CALLcall.participant_joined+0.31s

08 Oct 2026, 16:58:32 · callee

Event payload

{
  "id": "b525e8a3-437b-47f2-b4fc-6071d3c8ca20",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "participantId": "callee"
  }
}

#6CALLcall.sip_status+0.31s

08 Oct 2026, 16:58:32

Event payload

{
  "id": "6b05072b-f7f1-42f3-9ac9-47a64f0806da",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "sipCallId": "SCL_fchszCb99Pcz",
    "sipStatus": "dialing"
  }
}

#7CALLcall.sip_status+2.37s

08 Oct 2026, 16:58:34

Event payload

{
  "id": "c651109c-41ab-4aff-8b16-4e0166a1e9fe",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "sipCallId": "SCL_fchszCb99Pcz",
    "sipStatus": "ringing"
  }
}

#8CALLcall.sip_status+5.67s

08 Oct 2026, 16:58:38

Event payload

{
  "id": "638a692b-8034-4e3c-91f1-75e680a960d8",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "sipCallId": "SCL_fchszCb99Pcz",
    "sipStatus": "active"
  }
}

#9CALLcall.connected+5.67s

08 Oct 2026, 16:58:38

Event payload

{
  "id": "f39e0f9a-12bf-4720-b531-4e53a8c809e1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88"
  }
}

#10L1vtt.started+5.98s

08 Oct 2026, 16:58:38 · callee

Event payload

{
  "id": "3b46e431-97b0-49da-a9a4-40a71376d9f4",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#11DIALOGdialog.ready+6.01s

08 Oct 2026, 16:58:38

Event payload

{
  "id": "87d2c6cf-cdd8-49e9-97f7-6b09a78ecc60",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": true
      }
    },
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7"
  }
}

#12DIALOGdialog.turn.started+6.02s

08 Oct 2026, 16:58:38 · agent

Event payload

{
  "id": "366bdd12-3e86-4107-81c0-d9caaf24e4e8",
  "version": 1,
  "operationId": null,
  "turnId": "2dfa6e90-dbf4-44d2-82dc-77a0329cb1f2",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "turnId": "2dfa6e90-dbf4-44d2-82dc-77a0329cb1f2",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "participantId": "agent"
  }
}

#13L1audio.playback.started+6.04s

08 Oct 2026, 16:58:38 · agent

Event payload

{
  "id": "9b4884b9-561e-4541-a37b-e04551325a81",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
      "asset": {
        "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
        "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
      },
      "format": "pcm_s16le",
      "sha256": "186c173d3285a222d3d8729bc2bcc7486c4804f8a2df167e8108dc009b1ac30f",
      "channels": 1,
      "byteLength": 276480,
      "durationMs": 5760,
      "sampleRate": 24000
    },
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#14L1audio.playback.first_frame+6.05s

08 Oct 2026, 16:58:38 · agent

Event payload

{
  "id": "4042911d-4092-41cb-9851-342a6d3e69df",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "firstFrameAt": "2026-10-08T14:58:38.497Z",
    "participantId": "agent"
  }
}

#15L1silence.soft+6.25s

08 Oct 2026, 16:58:38 · callee

Event payload

{
  "id": "84d9c8d6-dab1-4146-8e8c-c8f509ca37e3",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 278.00279899999987,
    "type": "silence.soft",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "silenceId": "4539b325-c4a3-47a8-9099-ce24fc68aba1",
    "durationMs": 256,
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#16L1silence.committed+6.85s

08 Oct 2026, 16:58:39 · callee

Event payload

{
  "id": "8d9cf304-c420-472f-95da-5cebf9584385",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 886.0027989999999,
    "type": "silence.committed",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "silenceId": "4539b325-c4a3-47a8-9099-ce24fc68aba1",
    "durationMs": 864,
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#17L1silence.opening+7.21s

08 Oct 2026, 16:58:39 · callee

Event payload

{
  "id": "acd45cfc-6fd9-4bd7-927b-88a6f609307a",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1238.0027989999999,
    "type": "silence.opening",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "silenceId": "4539b325-c4a3-47a8-9099-ce24fc68aba1",
    "durationMs": 1216,
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#18L1audio.recording.saved+8.00s

08 Oct 2026, 16:58:40 · callee

Event payload

{
  "id": "fc5bf637-6b72-44c1-9527-d176391a0772",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "60c5d4c8-f850-42e8-a751-6a05a00036a5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "60c5d4c8-f850-42e8-a751-6a05a00036a5",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/60c5d4c8-f850-42e8-a751-6a05a00036a5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ec6c4f942260efd3e39c30dbc817672de2bfa3396f2a7528b36272977a2e5719"
      },
      "format": "pcm_s16le",
      "sha256": "4778a744fa92392a258459264dc091be4227c1cd91543038cf22eb92560677ab",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:38.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#19L1audio.recording.saved+8.11s

08 Oct 2026, 16:58:40 · agent

Event payload

{
  "id": "e269fcf1-5529-4a34-b6b5-948b23c13bcc",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": "15aaf28c-58cf-414f-821e-a72525ce817b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "15aaf28c-58cf-414f-821e-a72525ce817b",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/15aaf28c-58cf-414f-821e-a72525ce817b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "04a9bdc348ef1de621d4a9efdfd3af50b1746c317468c84ce0fb37e5ee2a54e6"
      },
      "format": "pcm_s16le",
      "sha256": "3e9109397afbd36dc0c3e1656884048cd596f2337b683b72d75e8789538fb05a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:38.497Z",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#20L1audio.recording.saved+10.00s

08 Oct 2026, 16:58:42 · callee

Event payload

{
  "id": "ffe96f93-33bc-4481-953c-3d19b5af96c9",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "8371fabb-bc6a-4052-b722-255e33605272",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8371fabb-bc6a-4052-b722-255e33605272",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/8371fabb-bc6a-4052-b722-255e33605272.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b0d3f2ec54c980113b0b51fd8ca2b79609e58bd0dc48d83882476eef7b45c2bd"
      },
      "format": "pcm_s16le",
      "sha256": "f0135255f46aaa79cd751210081c31dec564b4969c086bf2b94f616e3adacdb6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:40.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#21L1audio.recording.saved+10.10s

08 Oct 2026, 16:58:42 · agent

Event payload

{
  "id": "562e2730-fe9d-4516-b80b-3dc862cb1b61",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": "d30832a6-14f7-4eae-8c4d-14b8e2db7bb9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d30832a6-14f7-4eae-8c4d-14b8e2db7bb9",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/d30832a6-14f7-4eae-8c4d-14b8e2db7bb9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bd2a75ca2d12a083bab8fec148d5e9147d4e0acfd870c7112ee422bcbfacb737"
      },
      "format": "pcm_s16le",
      "sha256": "198a9a443eef7078b927ef42fccdbfa8c365daf3ff79608954dd8c1565154ee6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:40.497Z",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#22L1audio.recording.saved+12.00s

08 Oct 2026, 16:58:44 · callee

Event payload

{
  "id": "ff3db4f5-8e56-4831-b79f-aecb4990c156",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "3bcbfbad-edff-4987-bdb7-2f657f779f98",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3bcbfbad-edff-4987-bdb7-2f657f779f98",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/3bcbfbad-edff-4987-bdb7-2f657f779f98.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4aafaded19d981210813223c181564c1d566bc75e959154631c75b5225f31676"
      },
      "format": "pcm_s16le",
      "sha256": "fa2ab411a43bad2169fb7613ea6f493755c9705a6a75699ee363034e7e9fcf01",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:42.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#23L1audio.playback.finished+12.11s

08 Oct 2026, 16:58:44 · agent

Event payload

{
  "id": "be3590a4-b134-4687-a0a7-f2703a5c1609",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#24DIALOGdialog.turn.completed+12.12s

08 Oct 2026, 16:58:44 · agent

Event payload

{
  "id": "8c808aea-6679-4639-96cc-fc1cef6636f1",
  "version": 1,
  "operationId": null,
  "turnId": "2dfa6e90-dbf4-44d2-82dc-77a0329cb1f2",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "turnId": "2dfa6e90-dbf4-44d2-82dc-77a0329cb1f2",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "participantId": "agent"
  }
}

#25DIALOGdialog.awaiting_answer+12.13s

08 Oct 2026, 16:58:44 · callee

Event payload

{
  "id": "540a34a8-8440-4962-a33d-c53b7944c92f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "participantId": "callee"
  }
}

#26L1audio.recording.saved+12.14s

08 Oct 2026, 16:58:44 · agent

Event payload

{
  "id": "34dece55-d628-48d5-b2b2-905d1f9e12c5",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": "721c21bf-156e-4d1e-b505-ade26d33a238",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "721c21bf-156e-4d1e-b505-ade26d33a238",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/721c21bf-156e-4d1e-b505-ade26d33a238.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "43c3de4a8b47fd4a570084dc03dde188e34b8123e1fa847ccc6e68ea97100d77"
      },
      "format": "pcm_s16le",
      "sha256": "c4710d368942ced4fcc24eff01f52db00a078eb456b2a34f50fc9ad40c51aa22",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:42.497Z",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#27DIALOGdialog.goal.started+12.14s

08 Oct 2026, 16:58:44

Event payload

{
  "id": "217131fa-1f0c-4e71-926e-2dfb9cdda432",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "goalId": "aki.balance",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "goalIndex": 0
  }
}

#28DIALOGdialog.agent.state+12.16s

08 Oct 2026, 16:58:44

Event payload

{
  "id": "bce0e4f9-887a-4b47-885e-40b3202bf773",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "implementation": "aki@1"
  }
}

#29L1audio.recording.saved+12.17s

08 Oct 2026, 16:58:44 · agent

Event payload

{
  "id": "dd806ab5-846c-47ac-9761-044d7d3a386a",
  "version": 1,
  "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
  "turnId": null,
  "audioId": "56cfd916-1382-43e5-b11d-d9107f4a9922",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "56cfd916-1382-43e5-b11d-d9107f4a9922",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/56cfd916-1382-43e5-b11d-d9107f4a9922.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
      },
      "format": "pcm_s16le",
      "sha256": "39a68c2004ed4a20edb148b72e5aabd663f15cce54b30d2ea1c106e839761ed5",
      "channels": 1,
      "byteLength": 2880,
      "durationMs": 60,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:44.497Z",
    "operationId": "44c540c7-479d-42fa-b5ea-f1b7eaaa32b7",
    "participantId": "agent"
  }
}

#30L1audio.recording.saved+14.00s

08 Oct 2026, 16:58:46 · callee

Event payload

{
  "id": "c49efd71-e920-4a1e-b11f-24e417a9b719",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "67cc0cd2-ece5-4a96-98c5-e385c5048be3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "67cc0cd2-ece5-4a96-98c5-e385c5048be3",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/67cc0cd2-ece5-4a96-98c5-e385c5048be3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3f5f50d98d5164dc90c52e80d66da14ffda0f66aa8c28d69217ee80c1e8c6e31"
      },
      "format": "pcm_s16le",
      "sha256": "b1ee77e1baa337859f9765b5e2712470e01e6d6865d375bbd599f8d4a4ee3e60",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:44.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#31L1audio.recording.saved+16.00s

08 Oct 2026, 16:58:48 · callee

Event payload

{
  "id": "7c487c94-08fe-442b-8a18-9006b21f1cd2",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "50e3a8c5-b8ab-458f-ac1c-562e9b8e59b1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "50e3a8c5-b8ab-458f-ac1c-562e9b8e59b1",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/50e3a8c5-b8ab-458f-ac1c-562e9b8e59b1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e5d1fe966b901ed8209dbcc5c36a8c9a04971379f48ac58719527ef790cbd972"
      },
      "format": "pcm_s16le",
      "sha256": "fe982894b4f0bec2827b4edd68df5c693f483c26cc3223c4bf90431c5dc0395d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:46.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#32L1vtt.failed+16.71s

08 Oct 2026, 16:58:49 · callee

Event payload

{
  "id": "762a9591-aa21-474f-a12b-6270fa8c7552",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "No audio received.",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#33L1audio.recording.saved+16.73s

08 Oct 2026, 16:58:49 · callee

Event payload

{
  "id": "a5fbdbe6-3c29-428e-8d04-0b2411520496",
  "version": 1,
  "operationId": "24036834-732a-4492-9d59-86112a600d0f",
  "turnId": null,
  "audioId": "86f20dbb-d0d6-4727-815e-4c3949022334",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "86f20dbb-d0d6-4727-815e-4c3949022334",
        "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/86f20dbb-d0d6-4727-815e-4c3949022334.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f677121d4797130cd07d4c12c8175c061fb8f169335991f84d4fa35e5c31780d"
      },
      "format": "pcm_s16le",
      "sha256": "ba8c6c3657ac65b6a8ba376ef104cb08e949cef82d3c91651b9514ecb8f63046",
      "channels": 1,
      "byteLength": 28800,
      "durationMs": 600,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
    "startedAt": "2026-10-08T14:58:48.437Z",
    "operationId": "24036834-732a-4492-9d59-86112a600d0f",
    "participantId": "callee"
  }
}

#34CALLcall.participant_left+16.74s

08 Oct 2026, 16:58:49 · callee

Event payload

{
  "id": "781b696d-11c3-487e-9ffc-100d68509305",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#35CALLcall.failed+16.74s

08 Oct 2026, 16:58:49

Event payload

{
  "id": "eeb21f49-6d5a-445a-9d7f-c0859434b500",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.failed",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "message": "Agent execution failed"
  }
}

#36DIALOGdialog.ended+16.74s

08 Oct 2026, 16:58:49

Event payload

{
  "id": "a2938149-9420-41d8-8aa6-c47765ed3752",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "a5fdf49f-20f0-4192-997e-84c99155fd88",
    "reason": "Agent execution failed",
    "dialogId": "aebe0d80-678c-4028-ac49-e8a5329cd5a7"
  }
}

Stored audio

11 assets

template:dc59673d38ad8755300885fc7723ee427abbb4f7213499f1af27369a3bf9a095

“Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?”

5.76s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
  "bucket": "livekit-node-stage",
  "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
  "sha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "60c5d4c8-f850-42e8-a751-6a05a00036a5",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/60c5d4c8-f850-42e8-a751-6a05a00036a5.wav",
  "sha256": "ec6c4f942260efd3e39c30dbc817672de2bfa3396f2a7528b36272977a2e5719"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "15aaf28c-58cf-414f-821e-a72525ce817b",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/15aaf28c-58cf-414f-821e-a72525ce817b.wav",
  "sha256": "04a9bdc348ef1de621d4a9efdfd3af50b1746c317468c84ce0fb37e5ee2a54e6"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "8371fabb-bc6a-4052-b722-255e33605272",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/8371fabb-bc6a-4052-b722-255e33605272.wav",
  "sha256": "b0d3f2ec54c980113b0b51fd8ca2b79609e58bd0dc48d83882476eef7b45c2bd"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d30832a6-14f7-4eae-8c4d-14b8e2db7bb9",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/d30832a6-14f7-4eae-8c4d-14b8e2db7bb9.wav",
  "sha256": "bd2a75ca2d12a083bab8fec148d5e9147d4e0acfd870c7112ee422bcbfacb737"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3bcbfbad-edff-4987-bdb7-2f657f779f98",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/3bcbfbad-edff-4987-bdb7-2f657f779f98.wav",
  "sha256": "4aafaded19d981210813223c181564c1d566bc75e959154631c75b5225f31676"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "721c21bf-156e-4d1e-b505-ade26d33a238",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/721c21bf-156e-4d1e-b505-ade26d33a238.wav",
  "sha256": "43c3de4a8b47fd4a570084dc03dde188e34b8123e1fa847ccc6e68ea97100d77"
}

Precompiled greeting

0.06s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "56cfd916-1382-43e5-b11d-d9107f4a9922",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/agent/56cfd916-1382-43e5-b11d-d9107f4a9922.wav",
  "sha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "67cc0cd2-ece5-4a96-98c5-e385c5048be3",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/67cc0cd2-ece5-4a96-98c5-e385c5048be3.wav",
  "sha256": "3f5f50d98d5164dc90c52e80d66da14ffda0f66aa8c28d69217ee80c1e8c6e31"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "50e3a8c5-b8ab-458f-ac1c-562e9b8e59b1",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/50e3a8c5-b8ab-458f-ac1c-562e9b8e59b1.wav",
  "sha256": "e5d1fe966b901ed8209dbcc5c36a8c9a04971379f48ac58719527ef790cbd972"
}

Precompiled greeting

0.60s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "86f20dbb-d0d6-4727-815e-4c3949022334",
  "bucket": "livekit-node-stage",
  "key": "recordings/a5fdf49f-20f0-4192-997e-84c99155fd88/audio/caller/86f20dbb-d0d6-4727-815e-4c3949022334.wav",
  "sha256": "f677121d4797130cd07d4c12c8175c061fb8f169335991f84d4fa35e5c31780d"
}

Initial dialog state

View snapshot

{
  "id": "aebe0d80-678c-4028-ac49-e8a5329cd5a7",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": true
        }
      },
      "template": {
        "id": "c8387d21-1991-4c9e-b773-fe4c51724802@4",
        "name": "Aki",
        "audios": {
          "greeting": {
            "text": "Dobar dan, aik banka. Ja sam Aki, virtuelna savetnica. Kako mogu da Vam pomognem?",
            "asset": {
              "id": "6e4cfdf3-b074-4283-bc59-7293a6a439c3",
              "key": "template-values/elevenlabs-dc63dfa48d0ddb5d/6e4cfdf3-b074-4283-bc59-7293a6a439c3.wav",
              "bucket": "livekit-node-stage",
              "objectSha256": "967135084f7df5922d199f76e5832ca962dc0c89d538e0cede3a252b5c52ae43"
            },
            "format": "pcm_s16le",
            "sha256": "186c173d3285a222d3d8729bc2bcc7486c4804f8a2df167e8108dc009b1ac30f",
            "channels": 1,
            "byteLength": 276480,
            "durationMs": 5760,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {
          "latencyFiller": true,
          "speechProfile": {
            "speed": 1,
            "stability": 0.8,
            "similarityBoost": 0.8
          },
          "expectedReplyPool": true
        },
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v4_turbo",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 250,
            "openingMs": 1200,
            "committedMs": 850
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": true
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.