livekitstage
← Call history

+381114128616

Inbound call · 04 Oct 2026, 23:05:42

Ended
Call ID
9944c4f2-b698-4e6d-b9de-7344824ac581
Dialog ID
3c119511-b4cb-416d-a41f-2cc0e2cf2be6
Answered
04 Oct 2026, 23:05:42
Ended · talk time
04 Oct 2026, 23:05:43 · 0m 01s
SIP call ID · last SIP status
SCL_CpbCJNvDdkKd · active
End reason
Agent execution failed
Room
phone-_4128616_bZXoX3depWSv
History coverage
20 recorded events
Recorded history
Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381114128616

History

Greeting assertive (protected) · Turns submissive · 9944c4f2

ended · Agent execution failed
Dropped · Call ended before the dialog goal was achieved

No speech at this point

Open a recording to play it. Drag its timeline to seek; each player has independent speed and sound controls.

Word positions are estimated within captured speech. Event times and both audio tracks start at the phone answer.

Event timeline

Download history
  1. #1CALLcall.created
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "f95c801a-0fb8-4647-8880-64bf02aef28e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_4128616_bZXoX3depWSv",
    "type": "call.created",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "number": "+381114128616",
    "direction": "inbound"
  }
}
  2. #2CALLcall.connecting
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "64e5498b-84bf-4844-b323-5eac18de3679",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581"
  }
}
  3. #3DIALOGdialog.started
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "a78a4918-d684-48f4-956a-f2fa8e27d3ae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "dialogId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6"
  }
}
  4. #4CALLcall.participant_joined
    04 Oct 2026, 23:05:42 · callee
    Event payload
    {
  "id": "ed818f30-5e1c-4633-9854-7e30f8d22288",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "participantId": "callee"
  }
}
  5. #5CALLcall.sip_status
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "4b86a356-d122-40dd-ad20-d8cd22be2e12",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "sipCallId": "SCL_CpbCJNvDdkKd",
    "sipStatus": "ringing"
  }
}
  6. #6CALLcall.sip_status
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "3b2611ad-b494-463f-a840-fd13f593e60d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "sipCallId": "SCL_CpbCJNvDdkKd",
    "sipStatus": "active"
  }
}
  7. #7CALLcall.connected
    04 Oct 2026, 23:05:42
    Event payload
    {
  "id": "bb9319a0-e884-470e-97fb-f8aa2dac39c7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581"
  }
}
  8. #8L1vtt.started
    04 Oct 2026, 23:05:42 · callee
    Event payload
    {
  "id": "66dff1aa-ae51-465b-8a45-02e7a80486f0",
  "version": 1,
  "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
    "participantId": "callee"
  }
}
  9. #9DIALOGdialog.ready
    04 Oct 2026, 23:05:43
    Event payload
    {
  "id": "e0cf3cfa-5303-4e0b-8da3-4acab7d4039d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": false
      }
    },
    "dialogId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6"
  }
}
  10. #10DIALOGdialog.turn.started
    04 Oct 2026, 23:05:43 · agent
    Event payload
    {
  "id": "d5000fd1-0d5f-4c85-85f3-f5411d430d64",
  "version": 1,
  "operationId": null,
  "turnId": "2ffbaf90-3dca-4cf3-acff-92a1c42e7643",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
    "type": "dialog.turn.started",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "turnId": "2ffbaf90-3dca-4cf3-acff-92a1c42e7643",
    "dialogId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "participantId": "agent"
  }
}
  11. #11L1audio.playback.started
    04 Oct 2026, 23:05:43 · agent
    Event payload
    {
  "id": "5f90321a-c6b0-4fb6-b2b0-7268dbdca3a1",
  "version": 1,
  "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
      "format": "pcm_s16le",
      "sha256": "e3f3c8707fe034d4d9796f2ad017665097eb7beee71ba1fa9288be3b48b6e98d",
      "channels": 1,
      "byteLength": 230400,
      "durationMs": 4800,
      "sampleRate": 24000
    },
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
    "participantId": "agent"
  }
}
  12. #12L1audio.playback.first_frame
    04 Oct 2026, 23:05:43 · agent
    Event payload
    {
  "id": "7a1cf9f7-8002-42b4-a30b-8f1207b10826",
  "version": 1,
  "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
    "firstFrameAt": "2026-10-04T21:05:43.104Z",
    "participantId": "agent"
  }
}
  13. #13L1silence.soft
    04 Oct 2026, 23:05:43 · callee
    Event payload
    {
  "id": "32d942b1-8859-47de-8249-fa21e1321c0f",
  "version": 1,
  "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 739.6773359999997,
    "type": "silence.soft",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "silenceId": "aa2a1c3d-60cc-4e49-bf21-3c173fffc09f",
    "durationMs": 352,
    "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
    "participantId": "callee"
  }
}
  14. #14L1vtt.failed
    04 Oct 2026, 23:05:43 · callee
    Event payload
    {
  "id": "48c4c3e5-ee31-4f27-89b8-ed828ab4b972",
  "version": 1,
  "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
    "participantId": "callee"
  }
}
  15. #15L1audio.playback.cancelled
    04 Oct 2026, 23:05:43 · agent
    Event payload
    {
  "id": "44475d2c-7271-4bd3-b394-7a6caf77c403",
  "version": 1,
  "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
    "participantId": "agent"
  }
}
  16. #16L1audio.recording.saved
    04 Oct 2026, 23:05:43 · callee
    Event payload
    {
  "id": "beb15811-bc43-4cf0-9b62-efb70b745748",
  "version": 1,
  "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
  "turnId": null,
  "audioId": "457f7c6d-eb52-4841-9d85-2d1f11211c9a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "457f7c6d-eb52-4841-9d85-2d1f11211c9a",
        "key": "recordings/9944c4f2-b698-4e6d-b9de-7344824ac581/audio/caller/457f7c6d-eb52-4841-9d85-2d1f11211c9a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4cd0d284eb4d4daa5000e1fe3d9990f74fb2e32284205244ebd65dfa7d2dc327"
      },
      "format": "pcm_s16le",
      "sha256": "29092e9af5e6ce5db0bbf72f5f630d5728abea5275b67cbebee4e122e1d5b266",
      "channels": 1,
      "byteLength": 26880,
      "durationMs": 560,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "startedAt": "2026-10-04T21:05:42.994Z",
    "operationId": "fb8b02e1-822c-462b-9196-9bb29ca86b10",
    "participantId": "callee"
  }
}
  17. #17L1audio.recording.saved
    04 Oct 2026, 23:05:43 · agent
    Event payload
    {
  "id": "3c0b9712-185b-4d68-8d0a-290f9411a804",
  "version": 1,
  "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
  "turnId": null,
  "audioId": "db108c22-5e2a-4d22-a33a-cc2296c01389",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "db108c22-5e2a-4d22-a33a-cc2296c01389",
        "key": "recordings/9944c4f2-b698-4e6d-b9de-7344824ac581/audio/agent/db108c22-5e2a-4d22-a33a-cc2296c01389.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "83b5fa4380f15f87fa5a33d548f8fe268be37d9972ccc678c3fb982cdb08db44"
      },
      "format": "pcm_s16le",
      "sha256": "46e7ef1853f8cf6250aadd9eaf4db0958df29a54c6359f95fba6306f326268ff",
      "channels": 1,
      "byteLength": 22362,
      "durationMs": 465.875,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
    "startedAt": "2026-10-04T21:05:43.104Z",
    "operationId": "e92ae34c-180d-4826-b903-cc3daa21cf9d",
    "participantId": "agent"
  }
}
  18. #18CALLcall.participant_left
    04 Oct 2026, 23:05:43 · callee
    Event payload
    {
  "id": "114f4018-dad7-45c1-bb00-83d99b9802e9",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}
  19. #19CALLcall.ended
    04 Oct 2026, 23:05:43
    Event payload
    {
  "id": "ff47c329-fe99-444d-b9bd-1d243b02d18f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "reason": "Agent execution failed"
  }
}
  20. #20DIALOGdialog.ended
    04 Oct 2026, 23:05:43
    Event payload
    {
  "id": "6eb4cae9-7bc4-4dcb-a5f8-5555cd03261b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "9944c4f2-b698-4e6d-b9de-7344824ac581",
    "reason": "Agent execution failed",
    "dialogId": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6"
  }
}

Stored audio

2 assets

Precompiled greeting

0.56s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "457f7c6d-eb52-4841-9d85-2d1f11211c9a",
  "bucket": "livekit-node-stage",
  "key": "recordings/9944c4f2-b698-4e6d-b9de-7344824ac581/audio/caller/457f7c6d-eb52-4841-9d85-2d1f11211c9a.wav",
  "sha256": "4cd0d284eb4d4daa5000e1fe3d9990f74fb2e32284205244ebd65dfa7d2dc327"
}

Precompiled greeting

0.47s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "db108c22-5e2a-4d22-a33a-cc2296c01389",
  "bucket": "livekit-node-stage",
  "key": "recordings/9944c4f2-b698-4e6d-b9de-7344824ac581/audio/agent/db108c22-5e2a-4d22-a33a-cc2296c01389.wav",
  "sha256": "83b5fa4380f15f87fa5a33d548f8fe268be37d9972ccc678c3fb982cdb08db44"
}

Initial dialog state

View snapshot
{
  "id": "3c119511-b4cb-416d-a41f-2cc0e2cf2be6",
  "turns": [],
  "inputs": {
    "pair": "6",
    "role": "receiver",
    "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
  },
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381114128616",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Load test 6 receiver",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Load test 6 receiver",
        "name": "Load test 6 receiver",
        "audios": {
          "greeting": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "e3f3c8707fe034d4d9796f2ad017665097eb7beee71ba1fa9288be3b48b6e98d",
            "channels": 1,
            "byteLength": 230400,
            "durationMs": 4800,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "SIP load test",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Load test 6 receiver",
          "timing": {
            "softMs": 350,
            "openingMs": 1800,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "implementation": {
          "key": "load-test",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.