+381641011881

Inbound call · 08 Oct 2026, 13:55:01

Ended

Call ID: 8c3000f0-536a-4c13-a168-9755aba84b47
Dialog ID: 5f13bf90-0cb8-4959-bf21-14f9396e7345
Answered: 08 Oct 2026, 13:55:02
Ended · talk time: 08 Oct 2026, 13:56:53 · 1m 50s
SIP call ID · last SIP status: SCL_K89yL9gCtWVU · active
End reason: balance_closed
Room: phone-_+381641011881_owe8BUbjPtLG
History coverage: 284 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381641011881

History

Greeting submissive (protected) · Turns assertive · 8c3000f0

ended · balance_closed

Goal achieved · balance_closed

No speech at this point

0:001:50

Event timeline

Download history

#1CALLcall.created+-0.15s

08 Oct 2026, 13:55:01

Event payload

{
  "id": "8969d791-8e0e-4863-9422-1765a20b0936",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+381641011881_owe8BUbjPtLG",
    "type": "call.created",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "number": "+381641011881",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.15s

08 Oct 2026, 13:55:01

Event payload

{
  "id": "5cd4a55e-7a06-4fcd-8253-7d8a8e0fa5ef",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47"
  }
}

#3DIALOGdialog.started+-0.15s

08 Oct 2026, 13:55:01

Event payload

{
  "id": "dc2dee60-f1fe-4324-a82b-ea663e915789",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345"
  }
}

#4CALLcall.participant_joined+0.04s

08 Oct 2026, 13:55:01 · callee

Event payload

{
  "id": "965f0b1d-c317-4e9c-b5da-615208d672b1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.04s

08 Oct 2026, 13:55:01

Event payload

{
  "id": "17ded8c1-f868-4df6-a69e-d3cbbd6955f2",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "sipCallId": "SCL_K89yL9gCtWVU",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+1.13s

08 Oct 2026, 13:55:02

Event payload

{
  "id": "b9ebfa57-deec-4e17-8576-cbd9407cd44c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "sipCallId": "SCL_K89yL9gCtWVU",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+1.13s

08 Oct 2026, 13:55:02

Event payload

{
  "id": "bb74f560-5cca-4648-b891-02eefcf1a796",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47"
  }
}

#8L1vtt.started+1.15s

08 Oct 2026, 13:55:02 · callee

Event payload

{
  "id": "cc4ba3b5-1927-4da0-8a8f-6e98c383ff8f",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+1.16s

08 Oct 2026, 13:55:02

Event payload

{
  "id": "4330e26d-7f89-448e-9103-fc71cbb8904d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345"
  }
}

#10L1silence.soft+1.50s

08 Oct 2026, 13:55:03 · callee

Event payload

{
  "id": "669e75b8-802d-413a-88ca-f8feba12916e",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1149.776092,
    "type": "silence.soft",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "d3695be9-286f-46c2-a3d4-e537d19acc9b",
    "durationMs": 352,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#11L1silence.committed+2.26s

08 Oct 2026, 13:55:03 · callee

Event payload

{
  "id": "9a312d14-8c16-4e08-95b8-a4f0ec7d18fd",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1917.776092,
    "type": "silence.committed",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "d3695be9-286f-46c2-a3d4-e537d19acc9b",
    "durationMs": 1120,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#12L1silence.opening+2.36s

08 Oct 2026, 13:55:03 · callee

Event payload

{
  "id": "dbb0708d-41e4-402e-b43a-3d387489f52c",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2013.776092,
    "type": "silence.opening",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "d3695be9-286f-46c2-a3d4-e537d19acc9b",
    "durationMs": 1216,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#13DIALOGdialog.turn.started+2.36s

08 Oct 2026, 13:55:03 · agent

Event payload

{
  "id": "26477788-2b36-4304-9620-f1a1aae3c7b4",
  "version": 1,
  "operationId": null,
  "turnId": "5a447309-c2dc-48e3-9252-32f03ee166af",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "5a447309-c2dc-48e3-9252-32f03ee166af",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#14L1audio.playback.started+2.38s

08 Oct 2026, 13:55:03 · agent

Event payload

{
  "id": "be3987e1-5223-41f0-8bd6-9b8a24ca2496",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "131d9f769bdcd91795ed180c8094b01ba1325a0c2dbadaafa7ea67eef96c47e2",
      "channels": 1,
      "byteLength": 422400,
      "durationMs": 8800,
      "sampleRate": 24000
    },
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#15L1audio.playback.first_frame+2.39s

08 Oct 2026, 13:55:03 · agent

Event payload

{
  "id": "9f762055-0758-4bb7-80a4-acfb30dc2b9c",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "firstFrameAt": "2026-10-08T11:55:03.906Z",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+3.20s

08 Oct 2026, 13:55:04 · callee

Event payload

{
  "id": "0c34abe8-5fae-479b-b4f7-7a7058d78b6d",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "3f790cdb-6200-47a3-9291-0e2acda90315",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3f790cdb-6200-47a3-9291-0e2acda90315",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/3f790cdb-6200-47a3-9291-0e2acda90315.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "40bcf5a4ecc147305070bd6a00487ad4d78ade444dc2dfc194c663a7f10a0cdc"
      },
      "format": "pcm_s16le",
      "sha256": "c44526d789fd8446a0e570de96795a2e963c99ede0c779d0c3f57e8be615eae7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:02.657Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+4.45s

08 Oct 2026, 13:55:05 · agent

Event payload

{
  "id": "14204597-c338-4234-97df-1236a19fb240",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": "8f11741a-4385-4359-8448-2ad6918859aa",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8f11741a-4385-4359-8448-2ad6918859aa",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/8f11741a-4385-4359-8448-2ad6918859aa.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "cad3f14f72c09851a3cafe1ffc140800b542690bb65901f6b59d327e2ce7424f"
      },
      "format": "pcm_s16le",
      "sha256": "320464a8d1927646a1c9d93fc366d143031f436d94a14149ec61d7d4c6ef2685",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:03.906Z",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#18L1audio.recording.saved+5.16s

08 Oct 2026, 13:55:06 · callee

Event payload

{
  "id": "37a92dfd-405b-4fba-9c67-2733e32caf89",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "dbc87bf8-373b-4eda-ab82-87c4c10d8648",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dbc87bf8-373b-4eda-ab82-87c4c10d8648",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/dbc87bf8-373b-4eda-ab82-87c4c10d8648.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6be53d3344a30e3e041de6da063ccf6c72c9236f425b555163e8386b062b7f6d"
      },
      "format": "pcm_s16le",
      "sha256": "f1d5fb1ba6ffdc95f9a02469ff2dc4efa398e5c2eae6c33bce07230263dd5329",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:04.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#19L1audio.recording.saved+6.44s

08 Oct 2026, 13:55:07 · agent

Event payload

{
  "id": "bd9f4365-5c96-481c-b8db-a60beaf255fb",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": "8aa56053-030c-43bf-bef8-9d4fb1b10489",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8aa56053-030c-43bf-bef8-9d4fb1b10489",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/8aa56053-030c-43bf-bef8-9d4fb1b10489.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "90d88ef1a3d704937a718c2244d6fde86f5a68516f054c4ba30e54de143728ca"
      },
      "format": "pcm_s16le",
      "sha256": "0f4c3d534c3c534d90651edd4226df15e73b0dfcda73322f94137776db6803b1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:05.906Z",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#20L1audio.recording.saved+7.17s

08 Oct 2026, 13:55:08 · callee

Event payload

{
  "id": "dc8be76d-b3f9-4bfb-88e5-5a2853d95a5f",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "8cead810-59a0-4663-a962-874111768cd5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8cead810-59a0-4663-a962-874111768cd5",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/8cead810-59a0-4663-a962-874111768cd5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e8a68bc612ad43872b941edd8a2cb05421c5fbbccffb6822cb8199c1201ab642"
      },
      "format": "pcm_s16le",
      "sha256": "7661e829895ab0499e2712f877ab4a00b97f22d15ddad49c9ddfd01e5b87981b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:06.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#21L1audio.recording.saved+8.44s

08 Oct 2026, 13:55:09 · agent

Event payload

{
  "id": "35860342-3457-4824-b79a-0ab9e787c1a7",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": "07870d96-a391-44c2-89ac-0e593e796347",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "07870d96-a391-44c2-89ac-0e593e796347",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/07870d96-a391-44c2-89ac-0e593e796347.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1900bec77dc47394a14a44bbdced79a439596d9d14488c45ecbdc32ba891fbba"
      },
      "format": "pcm_s16le",
      "sha256": "16356420434edf8b06bcad5600b0d830ec1e35d2054ade05dbcd612ef28632ae",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:07.906Z",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#22L1audio.recording.saved+9.16s

08 Oct 2026, 13:55:10 · callee

Event payload

{
  "id": "35991b5f-540a-4b16-a45c-5d950b64d7a8",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "786ad9c3-c7a9-4b6e-91a3-11f88237dcef",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "786ad9c3-c7a9-4b6e-91a3-11f88237dcef",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/786ad9c3-c7a9-4b6e-91a3-11f88237dcef.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9e9f2c204b1d9366035502e1d42a1826a0537cc1d16acf7e73668f7f01c62d24"
      },
      "format": "pcm_s16le",
      "sha256": "1be4be64ca2a16097f6d830904c037a815491a7e643bd13da30077a8cae1563a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:08.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#23L1audio.recording.saved+10.44s

08 Oct 2026, 13:55:11 · agent

Event payload

{
  "id": "82fea14f-5d12-4347-9a0e-9b609f039c40",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": "4009fd25-8487-4075-bbdb-f17dfd64785f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4009fd25-8487-4075-bbdb-f17dfd64785f",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/4009fd25-8487-4075-bbdb-f17dfd64785f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0eb632bec645461b26501ed63ab88fe731b0f43a93f777fcc790bd9ca406fff8"
      },
      "format": "pcm_s16le",
      "sha256": "21d3d06ff75148aaabc36217edbed1f150e927fc6498a27c5d312f36592c5c82",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:09.906Z",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#24L1audio.recording.saved+11.16s

08 Oct 2026, 13:55:12 · callee

Event payload

{
  "id": "60942ff3-f2dc-401c-adc5-158d1fda175d",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "67e0f2b0-e6cd-4fb3-bb9b-85d891584dd3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "67e0f2b0-e6cd-4fb3-bb9b-85d891584dd3",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/67e0f2b0-e6cd-4fb3-bb9b-85d891584dd3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bddc8e934caa385a3577ad1c3a1d50c34ea0538f3a3d982e8b9e27c406c3b05d"
      },
      "format": "pcm_s16le",
      "sha256": "fc6db869d85287d15855d4b9f22d56e443345c3d54480db84c93f0407200a18a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:10.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#25L1audio.playback.finished+11.49s

08 Oct 2026, 13:55:13 · agent

Event payload

{
  "id": "92a5ff72-b0c8-4efb-8efd-794a1ee56c4e",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#26DIALOGdialog.turn.completed+11.51s

08 Oct 2026, 13:55:13 · agent

Event payload

{
  "id": "2d1c2d12-9892-4c13-bce7-8c52d9b853f2",
  "version": 1,
  "operationId": null,
  "turnId": "5a447309-c2dc-48e3-9252-32f03ee166af",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "5a447309-c2dc-48e3-9252-32f03ee166af",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#27DIALOGdialog.awaiting_answer+11.52s

08 Oct 2026, 13:55:13 · callee

Event payload

{
  "id": "86d4ac84-f057-472f-8d5a-e65631c0400f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "callee"
  }
}

#28DIALOGdialog.goal.started+11.53s

08 Oct 2026, 13:55:13

Event payload

{
  "id": "7b3ba7c9-5833-48ad-9350-a87a025203bd",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "goalId": "aki.balance",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "goalIndex": 0
  }
}

#29L1audio.recording.saved+11.54s

08 Oct 2026, 13:55:13 · agent

Event payload

{
  "id": "a224d193-e102-43a2-9ee9-7fbc685860ce",
  "version": 1,
  "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
  "turnId": null,
  "audioId": "de4732da-6b93-46a8-8dd4-960c98a76d45",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "de4732da-6b93-46a8-8dd4-960c98a76d45",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/de4732da-6b93-46a8-8dd4-960c98a76d45.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0da96ddd09a6b41affb83b57708ba8a588f11e14b05477d886cd4accc65243c5"
      },
      "format": "pcm_s16le",
      "sha256": "88336ff884fe66f8f089a98852c19caa8743fb54f49588988ae67fc603601b1f",
      "channels": 1,
      "byteLength": 52800,
      "durationMs": 1100,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:11.906Z",
    "operationId": "9bd2ce2f-c1f2-4dc2-a4d4-937a4e037bb7",
    "participantId": "agent"
  }
}

#30DIALOGdialog.agent.state+11.54s

08 Oct 2026, 13:55:13

Event payload

{
  "id": "6fb8e1bd-b05d-467c-a858-4b8db8710305",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#31L1audio.recording.saved+13.16s

08 Oct 2026, 13:55:14 · callee

Event payload

{
  "id": "59a2317d-1a55-4b07-a355-75c7762150c6",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "f20ee249-a829-4426-a463-594a58cc2846",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f20ee249-a829-4426-a463-594a58cc2846",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/f20ee249-a829-4426-a463-594a58cc2846.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "45f986feba9986f8bc5531aeccc970d02c5a555c24c7c29a79f56c65ac078202"
      },
      "format": "pcm_s16le",
      "sha256": "75df2182ea13dd489919b572e5ef6835b441589dd391bc06bc27e9a1e1ff050b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:12.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#32L1audio.recording.saved+15.16s

08 Oct 2026, 13:55:16 · callee

Event payload

{
  "id": "9c469a95-9c2e-4351-9e7a-c7ee81bc3a84",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "ed9ad7e5-9f7c-4acf-9f95-4e87d2295b67",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ed9ad7e5-9f7c-4acf-9f95-4e87d2295b67",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/ed9ad7e5-9f7c-4acf-9f95-4e87d2295b67.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8cbaec71ff639bdb897f89f748a7706f1ef8980ea2671e5f1f17520f93286254"
      },
      "format": "pcm_s16le",
      "sha256": "8bcd10d8dc05e4b8b77a4cb9cffc99c634ee4f50a56e7588244d430719399386",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:14.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#33L1speech.started+15.27s

08 Oct 2026, 13:55:16 · callee

Event payload

{
  "id": "d69dccbf-d86d-4864-9843-812f3651c23c",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14924.509476,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#34L1speech.stopped+16.42s

08 Oct 2026, 13:55:17 · callee

Event payload

{
  "id": "09980d69-f470-404a-96b2-89b2ef82f9e6",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 16076.509476,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "e94b7c86-4025-4953-9cdb-86ac5f58ba73",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#35L1speech.started+16.65s

08 Oct 2026, 13:55:18 · callee

Event payload

{
  "id": "b09b498e-76ac-435d-b97a-bc7cb805360c",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 16300.509476,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#36L1audio.recording.saved+17.16s

08 Oct 2026, 13:55:18 · callee

Event payload

{
  "id": "54a98942-5499-4cd6-b59f-3eb8bfc23b43",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "3c96dab7-5375-4091-9904-7eabc4018460",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3c96dab7-5375-4091-9904-7eabc4018460",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/3c96dab7-5375-4091-9904-7eabc4018460.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8db1813cf568587871e6e01a32d1137b508a31a98f5ebbc759ba9359cf31cac3"
      },
      "format": "pcm_s16le",
      "sha256": "a69e4268da5cd88f7435bfb76aed9dd4158d28742eac11bc833289e6ea38c821",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:16.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#37L1speech.stopped+18.28s

08 Oct 2026, 13:55:19 · callee

Event payload

{
  "id": "7dfa38b2-f1d1-4de9-8e81-3d39ba076fc9",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 17932.509476,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "53365a89-a5af-4f5f-a024-305e40f21b1f",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#38L1silence.soft+18.63s

08 Oct 2026, 13:55:20 · callee

Event payload

{
  "id": "cc45a94d-b129-4090-9bc8-a5bbbf4c40c2",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 18284.509476,
    "type": "silence.soft",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "53365a89-a5af-4f5f-a024-305e40f21b1f",
    "durationMs": 352,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#39L1vtt.transcript.delta+18.73s

08 Oct 2026, 13:55:20 · callee

Event payload

{
  "id": "50c30c31-73ba-4677-afe1-a1179f9ad1c1",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "a95564ce-92e1-41f7-ac0c-c8b68f44e021",
  "audioId": null,
  "payload": {
    "text": "Interesuje me raspoloživo stanje na kartici.",
    "type": "vtt.transcript.delta",
    "turnId": "a95564ce-92e1-41f7-ac0c-c8b68f44e021",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#40L1vtt.transcript.completed+18.74s

08 Oct 2026, 13:55:20 · callee

Event payload

{
  "id": "4d0eb04e-d3d3-417d-acd3-eab6edb4a466",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "a95564ce-92e1-41f7-ac0c-c8b68f44e021",
  "audioId": null,
  "payload": {
    "text": "Interesuje me raspoloživo stanje na kartici.",
    "type": "vtt.transcript.completed",
    "turnId": "a95564ce-92e1-41f7-ac0c-c8b68f44e021",
    "endedAt": "2026-10-08T11:55:19.793Z",
    "segmentId": "116845fa-fb8f-4613-b644-41a8c926fa35",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:16.785Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#41DIALOGdialog.response.preparing+18.75s

08 Oct 2026, 13:55:20

Event payload

{
  "id": "2a3d4916-fae8-49e6-83d4-9cab3e262854",
  "version": 1,
  "operationId": null,
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "text": "Interesuje me raspoloživo stanje na kartici.",
    "type": "dialog.response.preparing",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "116845fa-fb8f-4613-b644-41a8c926fa35"
    ]
  }
}

#42L1regression.started+18.76s

08 Oct 2026, 13:55:20 · agent

Event payload

{
  "id": "63d7132f-cdd8-4793-85bf-0bedea773b8c",
  "version": 1,
  "operationId": "3bb25406-2dde-4a69-9aed-bad48706910d",
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "3bb25406-2dde-4a69-9aed-bad48706910d",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#43L1audio.recording.saved+19.16s

08 Oct 2026, 13:55:20 · callee

Event payload

{
  "id": "b2c3837e-a14e-468e-b8d1-82c69df1f996",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "4a7cd2af-4c80-4ec7-88f2-ab19559d2fd7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4a7cd2af-4c80-4ec7-88f2-ab19559d2fd7",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/4a7cd2af-4c80-4ec7-88f2-ab19559d2fd7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "32a24967e0a43a3b5ba6ffd5f3438a722603745ee7782bc65e8dce04bb4daf68"
      },
      "format": "pcm_s16le",
      "sha256": "42040236637e720ffc946640e97ee7849f603f754f51acf62fa2135a0ce5bd42",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:18.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#44L1silence.committed+19.40s

08 Oct 2026, 13:55:20 · callee

Event payload

{
  "id": "b4eca1c9-39a2-4dd4-afa8-f7365486cea2",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 19052.509476,
    "type": "silence.committed",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "53365a89-a5af-4f5f-a024-305e40f21b1f",
    "durationMs": 1120,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#45L1regression.finished+19.66s

08 Oct 2026, 13:55:21 · agent

Event payload

{
  "id": "f89b26db-2ee1-4c8e-b105-c007b4485eba",
  "version": 1,
  "operationId": "3bb25406-2dde-4a69-9aed-bad48706910d",
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "balance",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 898.8310439999987,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "3bb25406-2dde-4a69-9aed-bad48706910d",
    "participantId": "agent"
  }
}

#46L1ttv.started+19.67s

08 Oct 2026, 13:55:21 · agent

Event payload

{
  "id": "1ece3509-b8fb-438b-9355-57c6f7096b03",
  "version": 1,
  "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.",
    "type": "ttv.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
    "participantId": "agent"
  }
}

#47L1ttv.first_byte+19.84s

08 Oct 2026, 13:55:21 · agent

Event payload

{
  "id": "af3cb1e9-af3a-4ff4-a239-299b9c614946",
  "version": 1,
  "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 165.6490389999999,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
    "participantId": "agent"
  }
}

#48L1ttv.finished+20.86s

08 Oct 2026, 13:55:22 · agent

Event payload

{
  "id": "95b57482-fd4f-4894-8f6c-8f7dcb986e98",
  "version": 1,
  "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "ff0b2f34-3aa5-4859-bfcd-9a558fe82e9b",
    "participantId": "agent"
  }
}

#49DIALOGdialog.response.ready+20.88s

08 Oct 2026, 13:55:22

Event payload

{
  "id": "2b619821-e0f0-460c-86cf-cc8c019d98ec",
  "version": 1,
  "operationId": null,
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.",
    "type": "dialog.response.ready",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "116845fa-fb8f-4613-b644-41a8c926fa35"
    ]
  }
}

#50DIALOGdialog.answer_received+20.89s

08 Oct 2026, 13:55:22 · callee

Event payload

{
  "id": "f3275011-beca-432e-abb3-af88a7331c7e",
  "version": 1,
  "operationId": null,
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "text": "Interesuje me raspoloživo stanje na kartici.",
    "type": "dialog.answer_received",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "116845fa-fb8f-4613-b644-41a8c926fa35"
    ],
    "participantId": "callee"
  }
}

#51DIALOGdialog.agent.state+20.90s

08 Oct 2026, 13:55:22

Event payload

{
  "id": "87c31e0d-697d-4248-8f86-f35b96ca8df2",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastTurnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#52DIALOGdialog.turn.started+20.91s

08 Oct 2026, 13:55:22 · agent

Event payload

{
  "id": "e834fa33-a8cc-4992-9330-9f3f3b011e4b",
  "version": 1,
  "operationId": null,
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.",
    "type": "dialog.turn.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#53L1audio.playback.started+20.91s

08 Oct 2026, 13:55:22 · agent

Event payload

{
  "id": "b7c04733-3dc6-486f-973e-35e40e1744f1",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": "632f43cf-2aa5-455b-8bea-a4a5de859415",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.",
      "asset": {
        "id": "632f43cf-2aa5-455b-8bea-a4a5de859415",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/generated/632f43cf-2aa5-455b-8bea-a4a5de859415.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a41b08fda0636d462a3a8d5f83dff91980cbe5a2a5c391988803f7ac75acad82"
      },
      "format": "pcm_s16le",
      "sha256": "09a4b0899abe92c675838df58d43e6ae34a97256cdd28c6592f4ec1d3dc40f3c",
      "channels": 1,
      "byteLength": 195840,
      "durationMs": 4080,
      "sampleRate": 24000
    },
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "participantId": "agent"
  }
}

#54L1audio.playback.first_frame+20.92s

08 Oct 2026, 13:55:22 · agent

Event payload

{
  "id": "9b9b532c-0599-4f81-97ca-43c84f317992",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "firstFrameAt": "2026-10-08T11:55:22.435Z",
    "participantId": "agent"
  }
}

#55L1audio.recording.saved+21.16s

08 Oct 2026, 13:55:22 · callee

Event payload

{
  "id": "8e93f506-662d-4fde-81c2-c85d445f7bf2",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "f9a434c6-c72a-4ae1-a02b-842df4f46f05",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f9a434c6-c72a-4ae1-a02b-842df4f46f05",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/f9a434c6-c72a-4ae1-a02b-842df4f46f05.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5d6cb3b5bc197d7258ecf5c43d80732e12f11769e5105d314a80f52188a71ab0"
      },
      "format": "pcm_s16le",
      "sha256": "9dbf48f2ced9a53e11d9ac0753d8509cd5fe3c95ac5efd4277adf3703e278601",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:20.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#56L1audio.recording.saved+22.97s

08 Oct 2026, 13:55:24 · agent

Event payload

{
  "id": "f09c2cba-751b-4ae1-8999-5e0fe762a7da",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": "7259c43d-5cf0-4241-b5f7-8052d7cadc2b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7259c43d-5cf0-4241-b5f7-8052d7cadc2b",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/7259c43d-5cf0-4241-b5f7-8052d7cadc2b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7286da23b7461a84fe5059ce8bb86d5ac71d565eeb73cf7a7d08d8875e08e3e1"
      },
      "format": "pcm_s16le",
      "sha256": "e9426d1f96a445ab772b9358c39eaf0ea020b07bc8bed37d0323e114e6d99b45",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:22.435Z",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "participantId": "agent"
  }
}

#57L1audio.recording.saved+23.15s

08 Oct 2026, 13:55:24 · callee

Event payload

{
  "id": "f135845b-20e4-4034-921e-bf9dfbeec305",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "41b798b4-81ee-453f-8c03-3c52d06f6bc6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "41b798b4-81ee-453f-8c03-3c52d06f6bc6",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/41b798b4-81ee-453f-8c03-3c52d06f6bc6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b13a895743f96f19666565a52ffb1b453515bebfdaeb4b30b9d9cc2f536ecda5"
      },
      "format": "pcm_s16le",
      "sha256": "f1a1a3c53add9008205f8168c02d4f89c000a362d97aa9f343ae86e8cb3ea5ac",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:22.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#58L1audio.recording.saved+24.97s

08 Oct 2026, 13:55:26 · agent

Event payload

{
  "id": "400777e8-e136-4721-8823-3c01f9ff57dc",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": "beede10a-9d9e-4753-9774-de513325b789",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "beede10a-9d9e-4753-9774-de513325b789",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/beede10a-9d9e-4753-9774-de513325b789.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b9b3fe2a61d0cab2b6c9889ac5e4189fc13cc2f1e79b901b198b82c89e9a1b04"
      },
      "format": "pcm_s16le",
      "sha256": "0e85ace942f60fffd535bd30027212940a24c0b6a60e39e61cd881c5e5e96ab6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:24.435Z",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "participantId": "agent"
  }
}

#59L1audio.recording.saved+25.16s

08 Oct 2026, 13:55:26 · callee

Event payload

{
  "id": "d31cac97-ce3c-42a2-a814-56c5cad0a1e3",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "1575f2f4-12f2-4cb3-bcba-2b1929d7c38d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1575f2f4-12f2-4cb3-bcba-2b1929d7c38d",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/1575f2f4-12f2-4cb3-bcba-2b1929d7c38d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8adea95bbe6dc15cc2419b079ab1550af618c2df53b054d38a804ad61c2a2125"
      },
      "format": "pcm_s16le",
      "sha256": "4d76116b013c2a8aef67e6d1858887d68e89c9b6fe78184c1569ebb1350f036f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:24.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#60L1audio.playback.finished+25.30s

08 Oct 2026, 13:55:26 · agent

Event payload

{
  "id": "36f14661-943b-4039-abe2-63215ec4f7ea",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "participantId": "agent"
  }
}

#61DIALOGdialog.turn.completed+25.31s

08 Oct 2026, 13:55:26 · agent

Event payload

{
  "id": "7a6933a8-f25d-4379-af75-da2910ef51df",
  "version": 1,
  "operationId": null,
  "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.",
    "type": "dialog.turn.completed",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d8d88008-99ed-4f3d-9535-282fe27bbc9e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#62DIALOGdialog.agent.state+25.32s

08 Oct 2026, 13:55:26

Event payload

{
  "id": "eb28faf9-2007-446c-b210-4cff7cd22d41",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastPhrase": "ask_name",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#63L1audio.recording.saved+25.32s

08 Oct 2026, 13:55:26 · agent

Event payload

{
  "id": "637cd3e5-4d99-4912-9ce2-fe0038c3df75",
  "version": 1,
  "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
  "turnId": null,
  "audioId": "83e0fc4f-cbfe-4ea9-88f5-f1459b6dadff",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "83e0fc4f-cbfe-4ea9-88f5-f1459b6dadff",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/83e0fc4f-cbfe-4ea9-88f5-f1459b6dadff.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3dc2f1a745749230eaa5e89b8d505588047da7b6663d62df11a5eb65f687f082"
      },
      "format": "pcm_s16le",
      "sha256": "a0b66e00bb13a1cfbbb0f07f4e4745b0a72c0af4dc987734ac3b22ccd8d37562",
      "channels": 1,
      "byteLength": 18240,
      "durationMs": 380,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:26.435Z",
    "operationId": "d3f0bcf5-0276-405b-bc44-3b7290f94306",
    "participantId": "agent"
  }
}

#64L1audio.recording.saved+27.15s

08 Oct 2026, 13:55:28 · callee

Event payload

{
  "id": "f180303d-319f-4d06-8d18-3513ff38b855",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "e68b48fa-3f97-4e28-9318-43d6aaa8cd2f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e68b48fa-3f97-4e28-9318-43d6aaa8cd2f",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/e68b48fa-3f97-4e28-9318-43d6aaa8cd2f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fba41ba46668747274430d6a6cb1e317376ae6916cb34acf1044d23ed93e8d48"
      },
      "format": "pcm_s16le",
      "sha256": "cb0062f8e009682f75832589aa76809947fe34d45756ef0ded799b2d033cfa41",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:26.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#65L1speech.started+28.07s

08 Oct 2026, 13:55:29 · callee

Event payload

{
  "id": "a250e7ae-8e55-457c-b2a0-8d9a8126c31d",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 27724.509476,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#66L1speech.stopped+28.45s

08 Oct 2026, 13:55:29 · callee

Event payload

{
  "id": "39fabfd9-6722-4b95-af05-5be94660b911",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28108.509476,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "bc7d52a4-8d43-49a1-9bd0-5c77b8352f46",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#67L1speech.started+28.58s

08 Oct 2026, 13:55:30 · callee

Event payload

{
  "id": "9ea99a4e-8731-479f-9c6e-950061f7ad1b",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28236.509476,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#68L1audio.recording.saved+29.16s

08 Oct 2026, 13:55:30 · callee

Event payload

{
  "id": "f3c53c99-c2bc-4f97-b8b5-1865c1243d8d",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "02014934-c445-4bba-b31e-76cb318f9636",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "02014934-c445-4bba-b31e-76cb318f9636",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/02014934-c445-4bba-b31e-76cb318f9636.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "68a1d09386a99d26c4ad86d4a29f802a53a266ef02d505114ba94b770442c588"
      },
      "format": "pcm_s16le",
      "sha256": "a997f99550b07a6eb54a30c58f501c9cebd6a03ca234bfcf1b0f375bce337222",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:28.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#69L1speech.stopped+29.19s

08 Oct 2026, 13:55:30 · callee

Event payload

{
  "id": "5f7e90bb-08c4-4333-a297-6202a16b301d",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28844.509476,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "2e600879-ac41-4e4d-bf3b-66c45e7566f3",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#70L1silence.soft+29.54s

08 Oct 2026, 13:55:31 · callee

Event payload

{
  "id": "b9c85748-0323-491d-bec5-c7e85c7a5e8a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 29196.509476,
    "type": "silence.soft",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "2e600879-ac41-4e4d-bf3b-66c45e7566f3",
    "durationMs": 352,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#71L1vtt.transcript.delta+29.70s

08 Oct 2026, 13:55:31 · callee

Event payload

{
  "id": "cfe72b15-1939-4648-8981-964dcbf146ba",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "c37fbe4d-dde9-4814-8488-6a3472b459fa",
  "audioId": null,
  "payload": {
    "text": " Jelena Stanković.",
    "type": "vtt.transcript.delta",
    "turnId": "c37fbe4d-dde9-4814-8488-6a3472b459fa",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#72L1vtt.transcript.completed+29.71s

08 Oct 2026, 13:55:31 · callee

Event payload

{
  "id": "0948d5cf-f5b6-49ce-a4f0-33ad9e3edb47",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "c37fbe4d-dde9-4814-8488-6a3472b459fa",
  "audioId": null,
  "payload": {
    "text": "Jelena Stanković.",
    "type": "vtt.transcript.completed",
    "turnId": "c37fbe4d-dde9-4814-8488-6a3472b459fa",
    "endedAt": "2026-10-08T11:55:30.705Z",
    "segmentId": "eb8a0a10-91d7-44e6-b890-4335a0d03379",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:29.585Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#73DIALOGdialog.response.preparing+29.71s

08 Oct 2026, 13:55:31

Event payload

{
  "id": "212ad316-4a92-4262-aefb-fdf45bb31408",
  "version": 1,
  "operationId": null,
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "text": "Jelena Stanković.",
    "type": "dialog.response.preparing",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "eb8a0a10-91d7-44e6-b890-4335a0d03379"
    ]
  }
}

#74L1regression.started+29.72s

08 Oct 2026, 13:55:31 · agent

Event payload

{
  "id": "baa9ce10-8eec-42d8-a6f2-97abc400c245",
  "version": 1,
  "operationId": "d5a23eb2-bcd8-4e43-adac-ef1ded1e2838",
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "d5a23eb2-bcd8-4e43-adac-ef1ded1e2838",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#75L1silence.committed+30.31s

08 Oct 2026, 13:55:31 · callee

Event payload

{
  "id": "a4ee5a90-6912-455a-83e5-f7f8ef165744",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 29964.509476,
    "type": "silence.committed",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "2e600879-ac41-4e4d-bf3b-66c45e7566f3",
    "durationMs": 1120,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#76L1regression.finished+30.60s

08 Oct 2026, 13:55:32 · agent

Event payload

{
  "id": "f6d5ffdf-a2ab-4435-bfd0-d6cc10fb0900",
  "version": 1,
  "operationId": "d5a23eb2-bcd8-4e43-adac-ef1ded1e2838",
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "name",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 881.1588330000013,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "d5a23eb2-bcd8-4e43-adac-ef1ded1e2838",
    "participantId": "agent"
  }
}

#77L1ttv.started+30.61s

08 Oct 2026, 13:55:32 · agent

Event payload

{
  "id": "d15eee15-afc2-4ec1-9707-06f15006c99a",
  "version": 1,
  "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "ttv.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
    "participantId": "agent"
  }
}

#78L1ttv.first_byte+30.82s

08 Oct 2026, 13:55:32 · agent

Event payload

{
  "id": "d2696cec-b4a6-4323-a634-ceac5d32a904",
  "version": 1,
  "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 205.24071399999957,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
    "participantId": "agent"
  }
}

#79L1audio.recording.saved+31.16s

08 Oct 2026, 13:55:32 · callee

Event payload

{
  "id": "f41b9cf5-f0bb-48a1-8e11-56052f458fe9",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "90e5f81b-7743-45df-983b-e02922798c25",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "90e5f81b-7743-45df-983b-e02922798c25",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/90e5f81b-7743-45df-983b-e02922798c25.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4f320e4a726e5217bd49411aacc95c3faab66ee3a82c567eebf0d99d1b16db6e"
      },
      "format": "pcm_s16le",
      "sha256": "4c550c5eff9cd8b22ecb2b64323c73f2191dcca0e91f0cc45e88da68ab98eca9",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:30.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#80L1ttv.finished+31.82s

08 Oct 2026, 13:55:33 · agent

Event payload

{
  "id": "4cf87384-78eb-4576-9715-99a8b16ef6eb",
  "version": 1,
  "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "a20a0702-ec4f-44d0-9b71-5e946cab0de0",
    "participantId": "agent"
  }
}

#81DIALOGdialog.response.ready+31.85s

08 Oct 2026, 13:55:33

Event payload

{
  "id": "441ee556-95b8-4a7a-89b7-d337b32f299c",
  "version": 1,
  "operationId": null,
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.response.ready",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "eb8a0a10-91d7-44e6-b890-4335a0d03379"
    ]
  }
}

#82DIALOGdialog.answer_received+31.85s

08 Oct 2026, 13:55:33 · callee

Event payload

{
  "id": "89ebc7bd-e326-4f9a-a03d-a3ab9fb1cf74",
  "version": 1,
  "operationId": null,
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "text": "Jelena Stanković.",
    "type": "dialog.answer_received",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "eb8a0a10-91d7-44e6-b890-4335a0d03379"
    ],
    "participantId": "callee"
  }
}

#83DIALOGdialog.data.collected+31.86s

08 Oct 2026, 13:55:33

Event payload

{
  "id": "f3c02c83-4460-4ca4-9235-f29bba568177",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.name",
    "value": "Jelena Stanković",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345"
  }
}

#84DIALOGdialog.agent.state+31.86s

08 Oct 2026, 13:55:33

Event payload

{
  "id": "25582ecd-aa37-4830-b184-05be0ff04bbd",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastTurnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#85DIALOGdialog.turn.started+31.87s

08 Oct 2026, 13:55:33 · agent

Event payload

{
  "id": "9f1f8112-c9ba-41f4-b8ae-e8bc61420c53",
  "version": 1,
  "operationId": null,
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#86L1audio.playback.started+31.88s

08 Oct 2026, 13:55:33 · agent

Event payload

{
  "id": "64f52030-d44a-4d31-956b-5863b08b02ef",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": "dde153ab-45c1-4781-b521-cf60462b0856",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
      "asset": {
        "id": "dde153ab-45c1-4781-b521-cf60462b0856",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/generated/dde153ab-45c1-4781-b521-cf60462b0856.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "58667bcb25f49612760d2f4a86a2ccdaf17f3737eac5ffe326f36ec2e938134e"
      },
      "format": "pcm_s16le",
      "sha256": "769a593562a11f004227ee00cbe66339961dcb5a979d0b9171c9ce347942b886",
      "channels": 1,
      "byteLength": 215040,
      "durationMs": 4480,
      "sampleRate": 24000
    },
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "participantId": "agent"
  }
}

#87L1audio.playback.first_frame+31.89s

08 Oct 2026, 13:55:33 · agent

Event payload

{
  "id": "f5a559f5-06af-474b-abbc-a46bdb985259",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "firstFrameAt": "2026-10-08T11:55:33.401Z",
    "participantId": "agent"
  }
}

#88L1audio.recording.saved+33.16s

08 Oct 2026, 13:55:34 · callee

Event payload

{
  "id": "2b4a5e5e-3f06-4e89-947d-1d2a6a0ece5a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "04e21bbc-1a5d-4149-a6a1-58f8a294140a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "04e21bbc-1a5d-4149-a6a1-58f8a294140a",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/04e21bbc-1a5d-4149-a6a1-58f8a294140a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ac663e3f79fc0e9a3bc3bd286f55c2c9d941d4703b4b96105a412393b05541db"
      },
      "format": "pcm_s16le",
      "sha256": "73b72737236390fc7466bd1f18eb48e715d48898d60eb09ce6404ece38063eda",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:32.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#89L1audio.recording.saved+33.93s

08 Oct 2026, 13:55:35 · agent

Event payload

{
  "id": "9e9cd908-fee1-4fe2-b22f-ab8ad2ad4201",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": "a04770ba-95eb-4d69-a7e6-e759adfd9b79",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a04770ba-95eb-4d69-a7e6-e759adfd9b79",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/a04770ba-95eb-4d69-a7e6-e759adfd9b79.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e301d736271a870dc0e7b685ae61bb59a8b060b7a97b57f4361b6c6e17881986"
      },
      "format": "pcm_s16le",
      "sha256": "dc66086a93f218df398c40f7a291f381521b2fb2b5eb60c2c57950cf9061872b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:33.401Z",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "participantId": "agent"
  }
}

#90L1audio.recording.saved+35.16s

08 Oct 2026, 13:55:36 · callee

Event payload

{
  "id": "e83cfcb5-d259-4706-ab5c-273c06f70f09",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "5ae32c3c-8bb4-4a91-b943-b6ea1106b515",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5ae32c3c-8bb4-4a91-b943-b6ea1106b515",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/5ae32c3c-8bb4-4a91-b943-b6ea1106b515.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f1e6990528aabf70faeb58709e45cb449f7e0067e7d3bfaa2b8df625fc8a7450"
      },
      "format": "pcm_s16le",
      "sha256": "f936f18b51546f5322d91e440c95d299aaccd4673bcdd216ce9dbfb86de573af",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:34.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#91L1audio.recording.saved+35.93s

08 Oct 2026, 13:55:37 · agent

Event payload

{
  "id": "f24fd628-3508-49c5-95dc-4014050f4a7c",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": "f1dc26b1-2366-4902-9405-6ce176858789",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f1dc26b1-2366-4902-9405-6ce176858789",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/f1dc26b1-2366-4902-9405-6ce176858789.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "dac55af06ef17ee063ba2269934eb24d5dc56ab1e4be578bba5cd96ed1adad24"
      },
      "format": "pcm_s16le",
      "sha256": "5314cf04ad0418eda8d0a869fa095afbe1e9908583dfafde1474ec42cd511172",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:35.401Z",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "participantId": "agent"
  }
}

#92L1audio.playback.finished+36.67s

08 Oct 2026, 13:55:38 · agent

Event payload

{
  "id": "8919dac1-6137-411f-8f97-b62399cfcb02",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "participantId": "agent"
  }
}

#93DIALOGdialog.turn.completed+36.68s

08 Oct 2026, 13:55:38 · agent

Event payload

{
  "id": "9aa4967c-e890-4f7d-a723-5526b9548284",
  "version": 1,
  "operationId": null,
  "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.completed",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "2675b2fb-6b1c-4b6e-8073-798aa6f67d6e",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#94DIALOGdialog.agent.state+36.69s

08 Oct 2026, 13:55:38

Event payload

{
  "id": "92f4973f-87de-4dff-a336-76f18df0e04c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#95L1audio.recording.saved+36.69s

08 Oct 2026, 13:55:38 · agent

Event payload

{
  "id": "0af5a2c9-37b9-4dec-8cae-e4a9e6b0278d",
  "version": 1,
  "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
  "turnId": null,
  "audioId": "faa6be26-e814-4340-80aa-4a88617e973d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "faa6be26-e814-4340-80aa-4a88617e973d",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/faa6be26-e814-4340-80aa-4a88617e973d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "341f75cde4a89fbeff30c797bb2da4ef7fe24a5123bba468fd5046a8b05140e9"
      },
      "format": "pcm_s16le",
      "sha256": "d09a7c2823803648ab9176ada2ffe9789a22714d1d5553fb3ecbe7cec0e95087",
      "channels": 1,
      "byteLength": 37440,
      "durationMs": 780,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:37.401Z",
    "operationId": "50066c4c-7abc-40b3-8e53-374e5d2d5283",
    "participantId": "agent"
  }
}

#96L1audio.recording.saved+37.16s

08 Oct 2026, 13:55:38 · callee

Event payload

{
  "id": "507ca010-f78d-4f36-993d-d45d28366a85",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "ad13bc6a-ebfe-4c12-a692-c07163d7faf7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ad13bc6a-ebfe-4c12-a692-c07163d7faf7",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/ad13bc6a-ebfe-4c12-a692-c07163d7faf7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "30ad05ef29d04a9dfda24606eb4b6500e361427c32da89a81c82ec4477cb8a19"
      },
      "format": "pcm_s16le",
      "sha256": "92ef11e2d4e28d43136b9a27f9a655dfc45a1c39fbb980bdf37f7c763f38d132",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:36.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#97L1audio.recording.saved+39.16s

08 Oct 2026, 13:55:40 · callee

Event payload

{
  "id": "689c7cdc-7192-4221-893a-17ba9c57613e",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "4be152f5-56b7-4e57-ae40-89d757f64bf8",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4be152f5-56b7-4e57-ae40-89d757f64bf8",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/4be152f5-56b7-4e57-ae40-89d757f64bf8.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b2cddaebaf95f3d4721c844752dc3edd05e880063f0903290d0d9a255486eddf"
      },
      "format": "pcm_s16le",
      "sha256": "5bdd098f401044af2b7537de31bbc69bf23e37e87fc5b1986bdace2b2e467c66",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:38.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#98L1speech.started+39.40s

08 Oct 2026, 13:55:40 · callee

Event payload

{
  "id": "86ae126d-733a-4367-bbd6-1afd955c593b",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 39052.50947600001,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#99L1speech.stopped+39.78s

08 Oct 2026, 13:55:41 · callee

Event payload

{
  "id": "16f83ff7-72dc-4e35-9ab9-8adf9dd0aa6f",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 39436.50947600001,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "81c71b70-3881-4735-9786-9370ef6ff141",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#100L1speech.started+39.88s

08 Oct 2026, 13:55:41 · callee

Event payload

{
  "id": "44b1ee0d-bdf6-4489-aa45-8d7b7ee79fec",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 39532.50947600001,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#101L1speech.stopped+40.68s

08 Oct 2026, 13:55:42 · callee

Event payload

{
  "id": "f3a315e8-1a8a-4c40-adde-ebec8604b450",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 40332.50947600001,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "3c8ff5a0-91c6-4f7c-8f79-c99b63ea58c3",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#102L1silence.soft+41.03s

08 Oct 2026, 13:55:42 · callee

Event payload

{
  "id": "978cb29b-c81e-42e2-ad2c-7d14f0a368bc",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 40684.50947600001,
    "type": "silence.soft",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "3c8ff5a0-91c6-4f7c-8f79-c99b63ea58c3",
    "durationMs": 352,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#103L1audio.recording.saved+41.16s

08 Oct 2026, 13:55:42 · callee

Event payload

{
  "id": "fc098b75-3802-447c-b6ff-65249044a687",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "7864ccb0-4d89-4f68-90e1-e5ce958ac55d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7864ccb0-4d89-4f68-90e1-e5ce958ac55d",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/7864ccb0-4d89-4f68-90e1-e5ce958ac55d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "71cce0721482761668a0d641e4dd6ae4b05b059149e290f74bce8ecf734ccff5"
      },
      "format": "pcm_s16le",
      "sha256": "c4849e267988225d9e07a1f0d6efe001a3d34b0a8178dab5cf2ed3661f99586d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:40.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#104L1vtt.transcript.delta+41.16s

08 Oct 2026, 13:55:42 · callee

Event payload

{
  "id": "c287cae4-0b7c-4779-bf1e-d23487469e88",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "377b5869-56d3-499d-9435-b1514a96946b",
  "audioId": null,
  "payload": {
    "text": " Možete da ponovite?",
    "type": "vtt.transcript.delta",
    "turnId": "377b5869-56d3-499d-9435-b1514a96946b",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#105L1vtt.transcript.completed+41.17s

08 Oct 2026, 13:55:42 · callee

Event payload

{
  "id": "a8f06c76-6e08-4fb9-a8d1-2b2305d65384",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "377b5869-56d3-499d-9435-b1514a96946b",
  "audioId": null,
  "payload": {
    "text": "Možete da ponovite?",
    "type": "vtt.transcript.completed",
    "turnId": "377b5869-56d3-499d-9435-b1514a96946b",
    "endedAt": "2026-10-08T11:55:42.193Z",
    "segmentId": "ec2a2dd5-0ab5-4159-a3f7-970e84a66565",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:40.913Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#106DIALOGdialog.response.preparing+41.18s

08 Oct 2026, 13:55:42

Event payload

{
  "id": "3eae2e78-b57c-427c-be17-2f7592a8ee68",
  "version": 1,
  "operationId": null,
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "text": "Možete da ponovite?",
    "type": "dialog.response.preparing",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "ec2a2dd5-0ab5-4159-a3f7-970e84a66565"
    ]
  }
}

#107L1regression.started+41.19s

08 Oct 2026, 13:55:42 · agent

Event payload

{
  "id": "28df2937-2ebb-4f7e-bf19-fc18be9a8deb",
  "version": 1,
  "operationId": "bd9393b8-2030-4780-8280-7acf22187503",
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "bd9393b8-2030-4780-8280-7acf22187503",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#108L1silence.committed+41.80s

08 Oct 2026, 13:55:43 · callee

Event payload

{
  "id": "2ee4400a-4108-4794-aff5-0b903a4d1f35",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 41452.50947600001,
    "type": "silence.committed",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "3c8ff5a0-91c6-4f7c-8f79-c99b63ea58c3",
    "durationMs": 1120,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#109L1regression.finished+42.25s

08 Oct 2026, 13:55:43 · agent

Event payload

{
  "id": "fca06924-af71-4245-aa7c-cb32bed13654",
  "version": 1,
  "operationId": "bd9393b8-2030-4780-8280-7acf22187503",
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "repeat_question",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1061.7872910000006,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "bd9393b8-2030-4780-8280-7acf22187503",
    "participantId": "agent"
  }
}

#110L1ttv.started+42.26s

08 Oct 2026, 13:55:43 · agent

Event payload

{
  "id": "57e637b0-e449-4f5e-89c8-2e446f5c9cba",
  "version": 1,
  "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "ttv.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
    "participantId": "agent"
  }
}

#111L1ttv.first_byte+42.46s

08 Oct 2026, 13:55:43 · agent

Event payload

{
  "id": "3827cbcf-7748-40a7-9f94-0368a9afd219",
  "version": 1,
  "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 189.6449930000017,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
    "participantId": "agent"
  }
}

#112L1audio.recording.saved+43.16s

08 Oct 2026, 13:55:44 · callee

Event payload

{
  "id": "b1f2434f-5e44-4898-addf-afe51a4f47db",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "645ec301-b622-462a-a43c-97579ce03a32",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "645ec301-b622-462a-a43c-97579ce03a32",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/645ec301-b622-462a-a43c-97579ce03a32.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "351ee39d1f4c38b339f0534346a2df5ebfbc2a603158c25201c1f756bf586486"
      },
      "format": "pcm_s16le",
      "sha256": "7532ec13d04c06d798ab88135abbc1292a3e436f93cfc8a13234b5c15db2b8e2",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:42.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#113L1ttv.finished+43.36s

08 Oct 2026, 13:55:44 · agent

Event payload

{
  "id": "cc7a37a1-15eb-4e08-82f3-bb0e2b0dee76",
  "version": 1,
  "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "c1b7e4f0-66a0-4319-bfb3-ef6c874c3d86",
    "participantId": "agent"
  }
}

#114DIALOGdialog.response.ready+43.39s

08 Oct 2026, 13:55:44

Event payload

{
  "id": "9dfcaa72-6a11-4297-ab1e-58852d43f960",
  "version": 1,
  "operationId": null,
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.response.ready",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "ec2a2dd5-0ab5-4159-a3f7-970e84a66565"
    ]
  }
}

#115DIALOGdialog.answer_received+43.40s

08 Oct 2026, 13:55:44 · callee

Event payload

{
  "id": "b559a886-ab1d-488d-88fd-2d2815bfcf2e",
  "version": 1,
  "operationId": null,
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "text": "Možete da ponovite?",
    "type": "dialog.answer_received",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "ec2a2dd5-0ab5-4159-a3f7-970e84a66565"
    ],
    "participantId": "callee"
  }
}

#116DIALOGdialog.agent.state+43.41s

08 Oct 2026, 13:55:44

Event payload

{
  "id": "dea26385-8973-4737-8c79-bf6cc3b246ab",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastTurnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#117DIALOGdialog.turn.started+43.42s

08 Oct 2026, 13:55:44 · agent

Event payload

{
  "id": "c2718e6e-9861-499d-afe4-2712bcb7d056",
  "version": 1,
  "operationId": null,
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#118L1audio.playback.started+43.42s

08 Oct 2026, 13:55:44 · agent

Event payload

{
  "id": "307ce565-2db2-42a9-944e-c6cf197107ad",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": "f82e6ba6-39fa-47c2-a481-7d887a0c415d",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
      "asset": {
        "id": "f82e6ba6-39fa-47c2-a481-7d887a0c415d",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/generated/f82e6ba6-39fa-47c2-a481-7d887a0c415d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ef23ad28fb9aa4e6a6c35166e07cfca892726d0824a859bb992553edf466d77a"
      },
      "format": "pcm_s16le",
      "sha256": "6e9d1f392df0783e990666620a382de3f7de607bb45bd233f1c34d4380a8cd18",
      "channels": 1,
      "byteLength": 222720,
      "durationMs": 4640,
      "sampleRate": 24000
    },
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "participantId": "agent"
  }
}

#119L1audio.playback.first_frame+43.43s

08 Oct 2026, 13:55:44 · agent

Event payload

{
  "id": "ca96acd1-5b3d-4d03-8e26-2c92c1b1938c",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "firstFrameAt": "2026-10-08T11:55:44.944Z",
    "participantId": "agent"
  }
}

#120L1audio.recording.saved+45.16s

08 Oct 2026, 13:55:46 · callee

Event payload

{
  "id": "d12d7277-234c-42b3-98c1-2d8afaebc83a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "aa1e07a8-63ce-4201-b7d5-6bc816a23ead",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "aa1e07a8-63ce-4201-b7d5-6bc816a23ead",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/aa1e07a8-63ce-4201-b7d5-6bc816a23ead.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "53a4286395c3c011d26581175e79be2348afcdbf38a16820767416c5981d1595"
      },
      "format": "pcm_s16le",
      "sha256": "9393766a50a4ddd3d878e79c65f3860fca35f417a32ed48f7e10826355da4e9c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:44.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#121L1audio.recording.saved+45.48s

08 Oct 2026, 13:55:46 · agent

Event payload

{
  "id": "1ec563cf-dd09-4fce-8986-c7a1ad7655e3",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": "f98c00e3-8e28-4224-a23b-d9b9ae1a87d6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f98c00e3-8e28-4224-a23b-d9b9ae1a87d6",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/f98c00e3-8e28-4224-a23b-d9b9ae1a87d6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "adcb7ec870fc96e7453777ea918db23a4ef9e45e5f3dbcb9b70e2fc884aee0bc"
      },
      "format": "pcm_s16le",
      "sha256": "81921290108a79ddb4decd86e4a9cfe87af2fc90731db6bef4ffb7d0b12bc0d0",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:44.944Z",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "participantId": "agent"
  }
}

#122L1audio.recording.saved+47.16s

08 Oct 2026, 13:55:48 · callee

Event payload

{
  "id": "69a31268-6033-4580-a1ce-5e7ad4188e15",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "1dcc44c3-0122-4d22-82f5-22bd406f96d9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1dcc44c3-0122-4d22-82f5-22bd406f96d9",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/1dcc44c3-0122-4d22-82f5-22bd406f96d9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "21e454c2ce844df424b1febf5bc9f8ca611818a981c49a0e6b6791cf3278fb89"
      },
      "format": "pcm_s16le",
      "sha256": "64267bf74a6807a2461d429a066355406efa198704c0a9334b5f445616f55e58",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:46.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#123L1audio.recording.saved+47.48s

08 Oct 2026, 13:55:48 · agent

Event payload

{
  "id": "e3fc864a-19ac-4037-9ba6-4688cf8c918b",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": "a1afde36-6828-4602-bc62-8d6929c9e0e9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a1afde36-6828-4602-bc62-8d6929c9e0e9",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/a1afde36-6828-4602-bc62-8d6929c9e0e9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "14b5e474803bb20d34700ba9e2d581ad2a47701333683c87a97d6630b7271f62"
      },
      "format": "pcm_s16le",
      "sha256": "5c7245c491d32416e300a46010a33ec283a203e181035aed32eb266dcddcf52b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:46.944Z",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "participantId": "agent"
  }
}

#124L1audio.playback.finished+48.37s

08 Oct 2026, 13:55:49 · agent

Event payload

{
  "id": "55602532-c0f7-4c92-8d15-a9f820a3edb9",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "participantId": "agent"
  }
}

#125DIALOGdialog.turn.completed+48.38s

08 Oct 2026, 13:55:49 · agent

Event payload

{
  "id": "3040daa4-7fd1-4044-a98c-5fa16e110333",
  "version": 1,
  "operationId": null,
  "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.completed",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "906583ea-f6f9-4457-a664-4bdd2ba6b3c2",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#126DIALOGdialog.agent.state+48.39s

08 Oct 2026, 13:55:49

Event payload

{
  "id": "bdab4959-c683-48d8-894a-2fae52809df8",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#127L1audio.recording.saved+48.40s

08 Oct 2026, 13:55:49 · agent

Event payload

{
  "id": "a07a9001-705b-48e1-b388-e30f09a290e4",
  "version": 1,
  "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
  "turnId": null,
  "audioId": "09389d07-a471-4e1c-840b-5f9aad262944",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "09389d07-a471-4e1c-840b-5f9aad262944",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/09389d07-a471-4e1c-840b-5f9aad262944.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4ff094b3f170565bccd6e2a7ac1fc09c9c0e4eb8159adc0a663860afad6ea808"
      },
      "format": "pcm_s16le",
      "sha256": "8182184ab5a0357657364de52b734810437fc368b8930d8fe7f91d7a86896457",
      "channels": 1,
      "byteLength": 45120,
      "durationMs": 940,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:48.944Z",
    "operationId": "2d97e33e-838d-438b-973d-b4b91a1a6817",
    "participantId": "agent"
  }
}

#128L1audio.recording.saved+49.15s

08 Oct 2026, 13:55:50 · callee

Event payload

{
  "id": "bd931eec-7344-4297-965d-871826281501",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "7da4f6c5-1068-4464-8ada-83df541e0a56",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7da4f6c5-1068-4464-8ada-83df541e0a56",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/7da4f6c5-1068-4464-8ada-83df541e0a56.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c3acaf0119ad0fa39befa95afae6f6bd78bf01de73ea71d9ee3130f03745b049"
      },
      "format": "pcm_s16le",
      "sha256": "bc53360233abe0a103d2269ca9cb1fc4607a7f2b9faf0279582fd832da364af0",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:48.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#129L1audio.recording.saved+51.16s

08 Oct 2026, 13:55:52 · callee

Event payload

{
  "id": "4ba808af-12ac-4d7f-8408-66c900d32dd0",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "1c17d1f4-d20a-4060-9d0d-e63779aeefc2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1c17d1f4-d20a-4060-9d0d-e63779aeefc2",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/1c17d1f4-d20a-4060-9d0d-e63779aeefc2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0adb74dd4a6c4f7fe4b9f862c432f22da3dec66e1974bede113d9a4b63b8aaf7"
      },
      "format": "pcm_s16le",
      "sha256": "e3d6ff987e7780589b6b5baa6b1e409b3718690b00717ea384e7ee17bae5637d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:50.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#130L1speech.started+51.56s

08 Oct 2026, 13:55:53 · callee

Event payload

{
  "id": "5b5eb3e7-2257-47e3-881f-2b2936535685",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 51212.50947600001,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#131L1speech.stopped+52.52s

08 Oct 2026, 13:55:54 · callee

Event payload

{
  "id": "87f79601-f182-430f-94eb-ee174029643c",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 52172.50947600001,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "5a36cb57-6cb0-4396-93ae-bd6247229897",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#132L1speech.started+52.61s

08 Oct 2026, 13:55:54 · callee

Event payload

{
  "id": "59bacb6d-9f87-49b9-b879-f57f20fe8ea2",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 52268.50947600001,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#133L1audio.recording.saved+53.16s

08 Oct 2026, 13:55:54 · callee

Event payload

{
  "id": "36ab2bb6-65e7-4120-b41b-12ac01133fbc",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "18505859-9e69-4852-a24c-ed66223c1a77",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "18505859-9e69-4852-a24c-ed66223c1a77",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/18505859-9e69-4852-a24c-ed66223c1a77.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "458d36c7789712c842c6ab2c178989b647d769600bb0114e8bd2088370305197"
      },
      "format": "pcm_s16le",
      "sha256": "91c70a58f44eef191410f10cdbe03c713166666d92b093d62746dfdd665c4a98",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:52.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#134L1speech.stopped+54.31s

08 Oct 2026, 13:55:55 · callee

Event payload

{
  "id": "7b0efb75-8bf5-4f78-b416-214acc02a02a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 53964.50947600001,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "48fbddd8-1118-4c78-9a6e-09ff0f5a5ba9",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#135L1speech.started+54.63s

08 Oct 2026, 13:55:56 · callee

Event payload

{
  "id": "1060ab3b-fc99-434a-a5bf-f8d59fed90c3",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 54284.50947600001,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#136L1audio.recording.saved+55.16s

08 Oct 2026, 13:55:56 · callee

Event payload

{
  "id": "dd3ba845-7495-4900-90e3-534f0edb94e1",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "ead82222-033e-47f6-b0f3-a14b76a2ab7b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ead82222-033e-47f6-b0f3-a14b76a2ab7b",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/ead82222-033e-47f6-b0f3-a14b76a2ab7b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "96b8349099d743e7458337a22e067686fe9f33dc91002f6bf869fd93ad231b4e"
      },
      "format": "pcm_s16le",
      "sha256": "a9bb7435b50f66dd0e0b7f28a72e8b55fb670f36fd6c6b954c632353d5c0647e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:54.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#137L1audio.recording.saved+57.16s

08 Oct 2026, 13:55:58 · callee

Event payload

{
  "id": "bd274926-e8b9-4241-a6b8-88923e84f2b4",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "7ab836cb-c16f-42e1-abc4-92f7618ded48",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7ab836cb-c16f-42e1-abc4-92f7618ded48",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/7ab836cb-c16f-42e1-abc4-92f7618ded48.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ad28049366ff63c3134cf74d22d75b9e9b024fc1785df643ff4cfad9257c9b52"
      },
      "format": "pcm_s16le",
      "sha256": "256a7df1211d2048459d781cfccec5a0f71b272d136b66722f09c51b7742ae11",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:56.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#138L1vtt.transcript.delta+57.43s

08 Oct 2026, 13:55:58 · callee

Event payload

{
  "id": "bd578dfb-cc33-47da-973c-043e98bcce25",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
  "audioId": null,
  "payload": {
    "text": " 2407",
    "type": "vtt.transcript.delta",
    "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#139L1speech.stopped+57.77s

08 Oct 2026, 13:55:59 · callee

Event payload

{
  "id": "de554772-358e-4ab7-a3d6-5fb8d0961b6c",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 57420.50947600001,
    "type": "speech.stopped",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "1ec4ebef-4cf9-4677-b4bd-77564f37aade",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#140L1silence.soft+58.12s

08 Oct 2026, 13:55:59 · callee

Event payload

{
  "id": "1542edce-a918-46da-8d5b-047c0b5493bc",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 57772.50947600001,
    "type": "silence.soft",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "1ec4ebef-4cf9-4677-b4bd-77564f37aade",
    "durationMs": 352,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#141L1vtt.transcript.delta+58.26s

08 Oct 2026, 13:55:59 · callee

Event payload

{
  "id": "ccd8ac7d-1a67-47d0-8fa0-56e22326c6de",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
  "audioId": null,
  "payload": {
    "text": "994729012.",
    "type": "vtt.transcript.delta",
    "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#142L1vtt.transcript.completed+58.27s

08 Oct 2026, 13:55:59 · callee

Event payload

{
  "id": "ccac1ffc-0535-4fd6-b1b4-c0888e566374",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
  "audioId": null,
  "payload": {
    "text": "2407994729012.",
    "type": "vtt.transcript.completed",
    "turnId": "88b69edb-b2f1-4c52-b3fe-24f5d15b5b24",
    "endedAt": "2026-10-08T11:55:59.281Z",
    "segmentId": "077f95c6-a9df-4739-bc3b-c003a6ff4b5d",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:53.073Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#143DIALOGdialog.response.preparing+58.27s

08 Oct 2026, 13:55:59

Event payload

{
  "id": "d79e0c23-052d-4a46-a86a-24d9d45d7d08",
  "version": 1,
  "operationId": null,
  "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
  "audioId": null,
  "payload": {
    "text": "2407994729012.",
    "type": "dialog.response.preparing",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "077f95c6-a9df-4739-bc3b-c003a6ff4b5d"
    ]
  }
}

#144L1ttv.started+58.69s

08 Oct 2026, 13:56:00 · agent

Event payload

{
  "id": "34c2d0fa-71ed-4ece-b287-168cf9d9d780",
  "version": 1,
  "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.",
    "type": "ttv.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
    "participantId": "agent"
  }
}

#145L1silence.committed+58.89s

08 Oct 2026, 13:56:00 · callee

Event payload

{
  "id": "c5d5701c-d71b-4590-8521-76206bca5660",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 58540.50947600001,
    "type": "silence.committed",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "silenceId": "1ec4ebef-4cf9-4677-b4bd-77564f37aade",
    "durationMs": 1120,
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#146L1ttv.first_byte+58.92s

08 Oct 2026, 13:56:00 · agent

Event payload

{
  "id": "f8157a58-0c12-4f1b-b941-67b80665b11d",
  "version": 1,
  "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 221.260037,
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
    "participantId": "agent"
  }
}

#147L1audio.recording.saved+59.16s

08 Oct 2026, 13:56:00 · callee

Event payload

{
  "id": "c356aaf0-b3c5-4474-8ec6-bd6dbdf21b02",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "fcc22de7-aea5-492c-8bcb-fc0e636d3f16",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "fcc22de7-aea5-492c-8bcb-fc0e636d3f16",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/fcc22de7-aea5-492c-8bcb-fc0e636d3f16.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2a278694b7d5ae0e5e9cdbc4bf71e55f9116faa9a518e0bd5e309a5b0cdb0929"
      },
      "format": "pcm_s16le",
      "sha256": "efec83eb5fccc30eb02da524140ad329196c089dd0de362d1396e6db518a5f34",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:55:58.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#148L1ttv.finished+60.47s

08 Oct 2026, 13:56:01 · agent

Event payload

{
  "id": "6e3699cf-cd28-4954-aeb5-d5cd072f50fe",
  "version": 1,
  "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "fc891e6a-8781-4d67-9ca9-d773a6de3bd1",
    "participantId": "agent"
  }
}

#149DIALOGdialog.response.ready+60.50s

08 Oct 2026, 13:56:02

Event payload

{
  "id": "584ace64-0596-4b92-a735-e3ab4e66c146",
  "version": 1,
  "operationId": null,
  "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
  "audioId": null,
  "payload": {
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.",
    "type": "dialog.response.ready",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "077f95c6-a9df-4739-bc3b-c003a6ff4b5d"
    ]
  }
}

#150DIALOGdialog.answer_received+60.50s

08 Oct 2026, 13:56:02 · callee

Event payload

{
  "id": "f5e0b5fb-f7cd-4a74-b3e8-84b7569fa868",
  "version": 1,
  "operationId": null,
  "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
  "audioId": null,
  "payload": {
    "text": "2407994729012.",
    "type": "dialog.answer_received",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "segmentIds": [
      "077f95c6-a9df-4739-bc3b-c003a6ff4b5d"
    ],
    "participantId": "callee"
  }
}

#151DIALOGdialog.data.collected+60.51s

08 Oct 2026, 13:56:02

Event payload

{
  "id": "19a2fa0a-756a-4e3d-be7f-73cc2df43585",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.jmbg",
    "value": "2407994729012",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345"
  }
}

#152DIALOGdialog.agent.state+60.52s

08 Oct 2026, 13:56:02

Event payload

{
  "id": "3788da96-3fea-4d4b-bb3a-e63c9fa24857",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastTurnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
      "jmbgAttempts": 0,
      "lastQuestion": "mismatch",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 1
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#153DIALOGdialog.turn.started+60.52s

08 Oct 2026, 13:56:02 · agent

Event payload

{
  "id": "853c7e5a-67c5-4752-b7ba-f22efc45853d",
  "version": 1,
  "operationId": null,
  "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.",
    "type": "dialog.turn.started",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#154L1audio.playback.started+60.53s

08 Oct 2026, 13:56:02 · agent

Event payload

{
  "id": "5f548371-55e8-4847-b6fd-14c93eb9f85a",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "411398d6-47fb-4a80-9a72-f5bf8ef2bdc0",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.",
      "asset": {
        "id": "411398d6-47fb-4a80-9a72-f5bf8ef2bdc0",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/generated/411398d6-47fb-4a80-9a72-f5bf8ef2bdc0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f0d432c80464b64db067f1238d45d4d249c6b137cb1eee2cd9a74cb76af091c7"
      },
      "format": "pcm_s16le",
      "sha256": "72cc952247ba709a3eb068e4256bbe93c0827b24ce9cad20d3a1c9c93a2e9302",
      "channels": 1,
      "byteLength": 376320,
      "durationMs": 7840,
      "sampleRate": 24000
    },
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#155L1audio.playback.first_frame+60.54s

08 Oct 2026, 13:56:02 · agent

Event payload

{
  "id": "289d8466-0bc4-4aff-90d0-dee6691af629",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "firstFrameAt": "2026-10-08T11:56:02.051Z",
    "participantId": "agent"
  }
}

#156L1audio.recording.saved+61.16s

08 Oct 2026, 13:56:02 · callee

Event payload

{
  "id": "bcecf3d8-7fdb-494d-82e6-d4c0ac508f6a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "67035ec9-21c6-4b2b-90b1-f4289e8bbac7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "67035ec9-21c6-4b2b-90b1-f4289e8bbac7",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/67035ec9-21c6-4b2b-90b1-f4289e8bbac7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bfb29881dbe40b8279ba60e2fcb3c6c76453f28d3feeadf7b01f9eb147bc6fc8"
      },
      "format": "pcm_s16le",
      "sha256": "56a98fddeff0f5acd507c1075d8902ae3fc3af9b948c8c9192f93471383455d7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:00.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#157L1audio.recording.saved+62.59s

08 Oct 2026, 13:56:04 · agent

Event payload

{
  "id": "331429f6-e16f-458f-bd6c-0aaf5cf37c83",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "9ddc4b30-e29c-40e8-9092-caec27d7fcbd",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9ddc4b30-e29c-40e8-9092-caec27d7fcbd",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/9ddc4b30-e29c-40e8-9092-caec27d7fcbd.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "86b9926991a62417e4b16f1fef4eb0e73f4c3b0b4f52740e230bbe44a7312f3b"
      },
      "format": "pcm_s16le",
      "sha256": "08b73ad5b8aa78142feb729faa35db23608d555f8a812bfcea8bdd2baf5fadce",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:02.051Z",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#158L1audio.recording.saved+63.15s

08 Oct 2026, 13:56:04 · callee

Event payload

{
  "id": "c01af0b0-7ee2-45ba-a97e-43d585e5b4ef",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "8058a650-5b37-4a14-becb-7ff70b3c5bb2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8058a650-5b37-4a14-becb-7ff70b3c5bb2",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/8058a650-5b37-4a14-becb-7ff70b3c5bb2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9771f767811a9738f7fd8cbe4bb31ec5b21ca161e9f0bc6f1c35366a89bb2027"
      },
      "format": "pcm_s16le",
      "sha256": "53543363f001ab2adfc54e07d87115b9959fc861a75c7c5f34cd5586a2952b16",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:02.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#159L1audio.recording.saved+64.58s

08 Oct 2026, 13:56:06 · agent

Event payload

{
  "id": "1cb59579-8c62-4cee-a22b-9bf755efbf5d",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "03e92a0e-935c-4890-b455-e7c4c4dbe516",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "03e92a0e-935c-4890-b455-e7c4c4dbe516",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/03e92a0e-935c-4890-b455-e7c4c4dbe516.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9e8e4576cbb6ca6abb1f57f61baa8b86675ea95addd4df51461d6824fa18f086"
      },
      "format": "pcm_s16le",
      "sha256": "005383996ecfacb1d073ae5b0188f49410daae05f6d5833687eaa3c5de3e5230",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:04.051Z",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#160L1audio.recording.saved+65.16s

08 Oct 2026, 13:56:06 · callee

Event payload

{
  "id": "9b7ee740-433f-4fe0-ae82-9ad073858212",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "e3c343e3-68b9-4c67-bf10-6118ab8a07f5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e3c343e3-68b9-4c67-bf10-6118ab8a07f5",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/e3c343e3-68b9-4c67-bf10-6118ab8a07f5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "961e420d7f1d1b8503f4d04eaba5dc8aa0633369efa53efb8e5fd2cf1f87abc6"
      },
      "format": "pcm_s16le",
      "sha256": "b0541856ee62417005e13acfd857fb58682e2356ea44d5e60b5217af6f48ecfc",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:04.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#161L1audio.recording.saved+66.58s

08 Oct 2026, 13:56:08 · agent

Event payload

{
  "id": "06f009a1-a167-426b-9042-690bb51fb9a6",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "866c31a2-0f59-4cb2-9123-f6ad07b52828",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "866c31a2-0f59-4cb2-9123-f6ad07b52828",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/866c31a2-0f59-4cb2-9123-f6ad07b52828.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "45b139471d5fac5f0ebb3c35796e18500f5c022f943ad9e5ee1244c532885e89"
      },
      "format": "pcm_s16le",
      "sha256": "ca1d9fddcfde6b66b27b22272b99e700243e6dbbaeff0cb6f327dcfa7d66801e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:06.051Z",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#162L1audio.recording.saved+67.16s

08 Oct 2026, 13:56:08 · callee

Event payload

{
  "id": "5c144141-9774-456a-b4e7-c1eef52f9c70",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "dbfa93f2-1cf4-4cda-840e-3fc0f778061e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dbfa93f2-1cf4-4cda-840e-3fc0f778061e",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/dbfa93f2-1cf4-4cda-840e-3fc0f778061e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ccbaae97b66f4a979ba81492a328a8132859bfa77ab75f399a26bb792a6ca26f"
      },
      "format": "pcm_s16le",
      "sha256": "1690d107ce0c425e24ef507b6b3882a7a0e6b60cc373aaf26430245cfdd196e1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:06.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#163L1audio.playback.finished+68.68s

08 Oct 2026, 13:56:10 · agent

Event payload

{
  "id": "95f752fb-16ae-4206-8ed6-4622f5d02db1",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#164DIALOGdialog.turn.completed+68.69s

08 Oct 2026, 13:56:10 · agent

Event payload

{
  "id": "19e3bb46-bbee-48e4-a26d-b5c40a8161d6",
  "version": 1,
  "operationId": null,
  "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Podaci koje ste naveli se ne poklapaju. Hajde da pokušamo još jednom. Molim Vas, ponovite svoj ЈМБГ.",
    "type": "dialog.turn.completed",
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "turnId": "d2252760-b881-4830-83d1-7c4ee46007ca",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "participantId": "agent"
  }
}

#165DIALOGdialog.agent.state+68.70s

08 Oct 2026, 13:56:10

Event payload

{
  "id": "f32609e1-7b73-4f82-81b9-7ba9570d69e7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Jelena",
      "phase": "jmbg",
      "prezime": "Stanković",
      "fragments": [],
      "lastPhrase": "mismatch",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "mismatch",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 1
    },
    "callId": "8c3000f0-536a-4c13-a168-9755aba84b47",
    "dialogId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "implementation": "aki@1"
  }
}

#166L1audio.recording.saved+68.71s

08 Oct 2026, 13:56:10 · agent

Event payload

{
  "id": "7373496f-71b4-4dcb-8685-5df9fbe62c8c",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "867a6f9a-75a3-4b24-ad86-0545478bde09",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "867a6f9a-75a3-4b24-ad86-0545478bde09",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/867a6f9a-75a3-4b24-ad86-0545478bde09.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5edea36cfd3e166e8da5403f14585c3158a9782c39f76dae045958fc7ce8803c"
      },
      "format": "pcm_s16le",
      "sha256": "e2abebe09ff9affebc1557938022fa2e76805c6808aa2cfd83e611f9214c8115",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:08.051Z",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#167L1audio.recording.saved+68.74s

08 Oct 2026, 13:56:10 · agent

Event payload

{
  "id": "6f4a808c-d531-4011-b135-955f9b0ba21e",
  "version": 1,
  "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
  "turnId": null,
  "audioId": "c8a0add0-bd67-4d8d-a7a0-2d8c1c14c6bb",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c8a0add0-bd67-4d8d-a7a0-2d8c1c14c6bb",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/agent/c8a0add0-bd67-4d8d-a7a0-2d8c1c14c6bb.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9c235090c6be0e272482363cf46a84dc09e96672974cea23e449c531ba417113"
      },
      "format": "pcm_s16le",
      "sha256": "53192a12b178687771e5a607727c1a7102e095fc05515a6e827a4eeff529a280",
      "channels": 1,
      "byteLength": 6720,
      "durationMs": 140,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:10.051Z",
    "operationId": "cb3ce406-d712-4fb5-b037-3c1abc4b397d",
    "participantId": "agent"
  }
}

#168L1audio.recording.saved+69.16s

08 Oct 2026, 13:56:10 · callee

Event payload

{
  "id": "cc8badd1-1732-449e-b63a-34f3a5623566",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": "1bbbfcf2-fe5e-467e-a03d-49e75cddea56",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1bbbfcf2-fe5e-467e-a03d-49e75cddea56",
        "key": "recordings/8c3000f0-536a-4c13-a168-9755aba84b47/audio/caller/1bbbfcf2-fe5e-467e-a03d-49e75cddea56.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "04be9156bdaeb38b4cbd46acb485ead4c7d8fac1a43c3efe754e2aa18f2ffc4d"
      },
      "format": "pcm_s16le",
      "sha256": "7fa0160284ff13384641ff6be359b7cc396b61bb53f0d14f66a2a49812007ad0",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "startedAt": "2026-10-08T11:56:08.673Z",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#169L1speech.started+69.32s

08 Oct 2026, 13:56:10 · callee

Event payload

{
  "id": "37f54bda-f424-4a79-9eb7-f3c6e6a2fc5a",
  "version": 1,
  "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 68972.509476,
    "type": "speech.started",
    "sessionId": "5f13bf90-0cb8-4959-bf21-14f9396e7345",
    "operationId": "8e1781cb-ab78-4d27-8cb5-e60f6ff4d35c",
    "participantId": "callee"
  }
}

#170L1speech.stopped+69.54s