+38163402940

Inbound call · 06 Oct 2026, 16:21:42

Ended

Call ID: 77c11d4b-8dc6-4f41-8687-abdf695798b8
Dialog ID: 1604acf7-5e34-40ad-9d66-036f2eeb600c
Answered: 06 Oct 2026, 16:21:44
Ended · talk time: 06 Oct 2026, 16:22:55 · 1m 11s
SIP call ID · last SIP status: SCL_dDjuVXV76tkJ · active
End reason: balance_closed
Room: phone-_+38163402940_LXXxX3KJno4S
History coverage: 230 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+38163402940

History

Greeting submissive (protected) · Turns assertive · 77c11d4b

ended · balance_closed

Goal achieved · balance_closed

No speech at this point

0:001:11

Event timeline

Download history

#1CALLcall.created+-0.00s

06 Oct 2026, 16:21:42

Event payload

{
  "id": "37329bff-5c86-49df-a55b-95b758820eb9",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+38163402940_LXXxX3KJno4S",
    "type": "call.created",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "number": "+38163402940",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.00s

06 Oct 2026, 16:21:42

Event payload

{
  "id": "c4472f1b-218c-4c02-b09c-5dfcf8a33a20",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8"
  }
}

#3DIALOGdialog.started+-0.00s

06 Oct 2026, 16:21:42

Event payload

{
  "id": "c32e4422-2021-4747-a172-5838ff3062a5",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c"
  }
}

#4CALLcall.participant_joined+0.01s

06 Oct 2026, 16:21:42 · callee

Event payload

{
  "id": "381821a6-4c73-40fc-9b93-ffeb94d151af",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.01s

06 Oct 2026, 16:21:42

Event payload

{
  "id": "30e83be3-a5a7-4775-961a-77a5e0c5da28",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "sipCallId": "SCL_dDjuVXV76tkJ",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+1.77s

06 Oct 2026, 16:21:44

Event payload

{
  "id": "008c3203-9d61-4997-b6f6-3655406862d8",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "sipCallId": "SCL_dDjuVXV76tkJ",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+1.77s

06 Oct 2026, 16:21:44

Event payload

{
  "id": "6c06dc32-3dad-45f8-aec6-ed1d74550b1b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8"
  }
}

#8L1vtt.started+1.78s

06 Oct 2026, 16:21:44 · callee

Event payload

{
  "id": "e1218e1d-d657-4492-bd0a-a38ebc9fbc5b",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+1.80s

06 Oct 2026, 16:21:44

Event payload

{
  "id": "bf208bf1-900b-4870-a3f0-892787443437",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c"
  }
}

#10L1silence.soft+2.13s

06 Oct 2026, 16:21:44 · callee

Event payload

{
  "id": "60aaad25-25d1-4048-a574-630a08479f25",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 873.8014100007713,
    "type": "silence.soft",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "8df30f8e-9d68-4f30-8415-95db83bec969",
    "durationMs": 352,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#11L1silence.committed+2.90s

06 Oct 2026, 16:21:45 · callee

Event payload

{
  "id": "4eb7ed6f-37ce-4d38-8902-682aa95e5e8e",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1642.029755000025,
    "type": "silence.committed",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "8df30f8e-9d68-4f30-8415-95db83bec969",
    "durationMs": 1120,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#12L1silence.opening+3.00s

06 Oct 2026, 16:21:45 · callee

Event payload

{
  "id": "5b0c1a06-061a-4dc2-913c-10fe3f31b0ac",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1738.029755000025,
    "type": "silence.opening",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "8df30f8e-9d68-4f30-8415-95db83bec969",
    "durationMs": 1216,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#13DIALOGdialog.turn.started+3.00s

06 Oct 2026, 16:21:45 · agent

Event payload

{
  "id": "3f8e9ef2-95fd-47fb-a750-0a8e5918bc56",
  "version": 1,
  "operationId": null,
  "turnId": "e49def34-edf7-4d6c-91dc-e1cbd0a62453",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "e49def34-edf7-4d6c-91dc-e1cbd0a62453",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#14L1audio.playback.started+3.01s

06 Oct 2026, 16:21:45 · agent

Event payload

{
  "id": "418ca80c-8d63-41e8-a6d9-12f086afc2a4",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "83043108ba7d25cb985fa76170aea0caadfc6d81bee5e5607c02c12a3219b18b",
      "channels": 1,
      "byteLength": 395520,
      "durationMs": 8240,
      "sampleRate": 24000
    },
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#15L1audio.playback.first_frame+3.02s

06 Oct 2026, 16:21:45 · agent

Event payload

{
  "id": "286614fd-5b22-48f5-ab9f-dfd1b2d6922f",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "firstFrameAt": "2026-10-06T14:21:45.311Z",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+3.79s

06 Oct 2026, 16:21:46 · callee

Event payload

{
  "id": "79b4bf6c-3f4f-4291-8c94-ec293b7ff6aa",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "b43575e7-5446-4818-800a-00043d0b8801",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b43575e7-5446-4818-800a-00043d0b8801",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/b43575e7-5446-4818-800a-00043d0b8801.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c7739dcaefcc0e8b2e8a931da769612141c4ca058b312d4497b206322868caba"
      },
      "format": "pcm_s16le",
      "sha256": "9374d9a3ab24319373ff2fe64d8389b762c80b1b0d5733a546a019b7fd53cd6e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:44.073Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+5.06s

06 Oct 2026, 16:21:47 · agent

Event payload

{
  "id": "26552fd8-a709-4994-abed-759a088da6dc",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": "917a3d94-7f6e-4028-a18f-535d44233bd1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "917a3d94-7f6e-4028-a18f-535d44233bd1",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/917a3d94-7f6e-4028-a18f-535d44233bd1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "380fade3c34d377dac0c5abdeb4bd24999d5f46875b7f34c4f728ec0bf13df40"
      },
      "format": "pcm_s16le",
      "sha256": "99c0101c5ef8e2057625d80837f2fb50c460faa41a27e7416c700865aef0213c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:45.311Z",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#18L1audio.recording.saved+5.79s

06 Oct 2026, 16:21:48 · callee

Event payload

{
  "id": "d79ea076-4e9b-4de5-a42c-d47231cf2464",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "a227fc30-a026-4769-99ab-8ba7fc9b1595",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a227fc30-a026-4769-99ab-8ba7fc9b1595",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/a227fc30-a026-4769-99ab-8ba7fc9b1595.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ff24c091d99eed6885f96c373278a5dc089e1cb5029078e166ad4b25a658d5b6"
      },
      "format": "pcm_s16le",
      "sha256": "c8b4de52759a9eca69dab86dc3878051834370316b26233cf7e476748bd02025",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:46.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#19L1audio.recording.saved+7.06s

06 Oct 2026, 16:21:49 · agent

Event payload

{
  "id": "1edd82fb-20aa-4ad5-bb1d-f21f29e9390f",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": "b2052a09-aad5-416e-8ce1-a2b6599a6fb2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b2052a09-aad5-416e-8ce1-a2b6599a6fb2",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/b2052a09-aad5-416e-8ce1-a2b6599a6fb2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2d52b7806c6a921c317ad599af635286f8715285c2ce488f396543260f09b859"
      },
      "format": "pcm_s16le",
      "sha256": "e0e5f911e02e16eb3ef6ecf0152b3bcab808cc6ff11ad9d37175fdc46dbe2058",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:47.311Z",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#20L1audio.recording.saved+7.79s

06 Oct 2026, 16:21:50 · callee

Event payload

{
  "id": "1ad81dab-e5eb-4b73-9170-8642b0f9ccbf",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "707873da-671a-4d5e-a026-0ce41f3e6558",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "707873da-671a-4d5e-a026-0ce41f3e6558",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/707873da-671a-4d5e-a026-0ce41f3e6558.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "42bf98eeaaf75fecf58962323f64be4ba121fc6a2cc5b4da1d17a9819caca638"
      },
      "format": "pcm_s16le",
      "sha256": "9fec23f6085e9c82ac6ea06804b4487507a50d88fd0fc943e2196b5990e59eae",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:48.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#21L1audio.recording.saved+9.06s

06 Oct 2026, 16:21:51 · agent

Event payload

{
  "id": "f46665ee-39a0-4b45-95aa-8de19abf7243",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": "c781f846-f191-4eb1-a352-4a244657ae73",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c781f846-f191-4eb1-a352-4a244657ae73",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/c781f846-f191-4eb1-a352-4a244657ae73.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "edbfe7efbb607e036f0f74a6fe27df8a07eb390bdb722edc47c35dfde2bf0572"
      },
      "format": "pcm_s16le",
      "sha256": "88bdcfe330eb6f5aac15b0ba365d190b8948a84b003d28489e95b216741e680e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:49.311Z",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#22L1audio.recording.saved+9.79s

06 Oct 2026, 16:21:52 · callee

Event payload

{
  "id": "178d493f-1b30-444c-8da8-5739fe5f718a",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "bcf3950a-6a2b-4c60-bcaa-b0a0d80d8676",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "bcf3950a-6a2b-4c60-bcaa-b0a0d80d8676",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/bcf3950a-6a2b-4c60-bcaa-b0a0d80d8676.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "edf4dc4e401ec57e7c03e9672ffbe4579450a3967dd81da27071be695d532f78"
      },
      "format": "pcm_s16le",
      "sha256": "be7929e488127ec0d3f626e6cd2bffbb66e1c9968dc6810d8e96cdc3d3f4f2e7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:50.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#23L1audio.recording.saved+11.06s

06 Oct 2026, 16:21:53 · agent

Event payload

{
  "id": "a92430e9-ecf4-48f3-a15e-c7dc36770616",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": "d6680f1f-e977-4d9e-8ab0-8bd06d3debe9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d6680f1f-e977-4d9e-8ab0-8bd06d3debe9",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/d6680f1f-e977-4d9e-8ab0-8bd06d3debe9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "649d5144a6e60fbf7f53955fd79310c472484ed401ad01db4fa56d1be56700e7"
      },
      "format": "pcm_s16le",
      "sha256": "569970d7b1d24eb0c60ecb87c0f16edc5efb50988553858f4ca6012f33b389db",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:51.311Z",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#24L1audio.playback.finished+11.56s

06 Oct 2026, 16:21:53 · agent

Event payload

{
  "id": "e5698d9d-f62c-4e32-95c7-ca569297290b",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#25DIALOGdialog.turn.completed+11.57s

06 Oct 2026, 16:21:53 · agent

Event payload

{
  "id": "087036e9-9555-48dc-9d7a-d05ea21407cf",
  "version": 1,
  "operationId": null,
  "turnId": "e49def34-edf7-4d6c-91dc-e1cbd0a62453",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "e49def34-edf7-4d6c-91dc-e1cbd0a62453",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#26DIALOGdialog.awaiting_answer+11.57s

06 Oct 2026, 16:21:53 · callee

Event payload

{
  "id": "e7fc5bd4-df5e-44d0-89dd-87886bb3bec0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "callee"
  }
}

#27DIALOGdialog.goal.started+11.58s

06 Oct 2026, 16:21:53

Event payload

{
  "id": "2e6913d8-3c04-4cf8-85c5-263aa4c799a0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "goalId": "aki.balance",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "goalIndex": 0
  }
}

#28DIALOGdialog.agent.state+11.59s

06 Oct 2026, 16:21:53

Event payload

{
  "id": "c94e810a-a003-438f-8271-4a2700599df0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "implementation": "aki@1"
  }
}

#29L1audio.recording.saved+11.59s

06 Oct 2026, 16:21:53 · agent

Event payload

{
  "id": "1705855d-1ddb-4b57-9916-909b4bc8ae31",
  "version": 1,
  "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
  "turnId": null,
  "audioId": "aa2b211d-843c-4179-8962-6e994a6a41be",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "aa2b211d-843c-4179-8962-6e994a6a41be",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/aa2b211d-843c-4179-8962-6e994a6a41be.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6adb57e819f6d5a08453a2d1c0e94706931841344dbd34e67b85d07e891a45ae"
      },
      "format": "pcm_s16le",
      "sha256": "ded5b6af9f555adcd76a9afa73770a5fcd17405892f197374ffd0a0bf1d18411",
      "channels": 1,
      "byteLength": 25920,
      "durationMs": 540,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:53.311Z",
    "operationId": "ee0287a0-fee7-45d0-b865-3aa27cb4322f",
    "participantId": "agent"
  }
}

#30L1audio.recording.saved+11.79s

06 Oct 2026, 16:21:54 · callee

Event payload

{
  "id": "6f4c910a-1679-43e9-9ad1-181a37d73add",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "5ef7b730-f9e3-4c08-8f56-c61205e173d3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5ef7b730-f9e3-4c08-8f56-c61205e173d3",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/5ef7b730-f9e3-4c08-8f56-c61205e173d3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8628c61e57a004640bf8e7d1d0bf5bdbe8e9c017025026bc47c2ed267c2f94b6"
      },
      "format": "pcm_s16le",
      "sha256": "aea24dde24fb62d0c864f6572b5c30b550ac80d8fd28a77e7ec4619b06483f9c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:52.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#31L1speech.started+13.62s

06 Oct 2026, 16:21:55 · callee

Event payload

{
  "id": "f623086c-a436-4e80-b6c6-652fa6f151b9",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12362.43331200257,
    "type": "speech.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#32L1audio.recording.saved+13.79s

06 Oct 2026, 16:21:56 · callee

Event payload

{
  "id": "1d7fb2cc-09a9-4db6-9511-e04f541bea8b",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "490e989a-9466-4488-bfae-b94811b30795",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "490e989a-9466-4488-bfae-b94811b30795",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/490e989a-9466-4488-bfae-b94811b30795.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "49e8b3e7d236f818e9e5acfb83730664984c09a4721d88165bbe9c23e404eae2"
      },
      "format": "pcm_s16le",
      "sha256": "b00f1ae703f3a454125ea74ee7d15585292c8302eea5c9de23eb68594900da32",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:54.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#33L1speech.stopped+15.09s

06 Oct 2026, 16:21:57 · callee

Event payload

{
  "id": "97fc65e8-fe3e-4eb0-a148-ce1f47fe0cc8",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13834.43331200257,
    "type": "speech.stopped",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "d18bd2b1-bf12-4acb-9179-894ebcb87de5",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#34L1silence.soft+15.45s

06 Oct 2026, 16:21:57 · callee

Event payload

{
  "id": "1e0c80aa-afaf-4217-b171-8392f5a36a35",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14186.43331200257,
    "type": "silence.soft",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "d18bd2b1-bf12-4acb-9179-894ebcb87de5",
    "durationMs": 352,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#35L1vtt.transcript.delta+15.58s

06 Oct 2026, 16:21:57 · callee

Event payload

{
  "id": "2c5975b5-f6b4-4e2d-a575-488a410008c0",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "c3ccbdd6-6aec-4177-aca5-e23cd7451e35",
  "audioId": null,
  "payload": {
    "text": "Hoću da proverim stanje na.",
    "type": "vtt.transcript.delta",
    "turnId": "c3ccbdd6-6aec-4177-aca5-e23cd7451e35",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#36L1vtt.transcript.completed+15.59s

06 Oct 2026, 16:21:57 · callee

Event payload

{
  "id": "f32e2a3b-93f5-4653-be04-5e31dfa09c90",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "c3ccbdd6-6aec-4177-aca5-e23cd7451e35",
  "audioId": null,
  "payload": {
    "text": "Hoću da proverim stanje na.",
    "type": "vtt.transcript.completed",
    "turnId": "c3ccbdd6-6aec-4177-aca5-e23cd7451e35",
    "endedAt": "2026-10-06T14:21:57.387Z",
    "segmentId": "49c258de-2f71-4ce5-892e-3d55bb8543ef",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:55.915Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#37DIALOGdialog.response.preparing+15.60s

06 Oct 2026, 16:21:57

Event payload

{
  "id": "e47d89cd-886a-49de-b0a7-31a7b2b7edab",
  "version": 1,
  "operationId": null,
  "turnId": "77c81dac-e663-44f0-983c-5a3e9336b4e9",
  "audioId": null,
  "payload": {
    "text": "Hoću da proverim stanje na.",
    "type": "dialog.response.preparing",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "77c81dac-e663-44f0-983c-5a3e9336b4e9",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "49c258de-2f71-4ce5-892e-3d55bb8543ef"
    ]
  }
}

#38L1ttv.started+15.60s

06 Oct 2026, 16:21:57 · agent

Event payload

{
  "id": "0d59c4b4-853f-456e-a599-29f79d4a4db7",
  "version": 1,
  "operationId": "b5c68419-a641-4189-ac96-4c187ac3b857",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "ttv.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "b5c68419-a641-4189-ac96-4c187ac3b857",
    "participantId": "agent"
  }
}

#39L1speech.started+15.57s

06 Oct 2026, 16:21:57 · callee

Event payload

{
  "id": "ccb4d4f1-09bf-42a3-9e4f-4d08e6de13a7",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14314.43331200257,
    "type": "speech.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#40DIALOGdialog.response.cancelled+15.64s

06 Oct 2026, 16:21:57

Event payload

{
  "id": "d396645d-2678-4beb-896d-ece1e4bcfc9a",
  "version": 1,
  "operationId": null,
  "turnId": "77c81dac-e663-44f0-983c-5a3e9336b4e9",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "77c81dac-e663-44f0-983c-5a3e9336b4e9",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c"
  }
}

#41L1ttv.cancelled+15.64s

06 Oct 2026, 16:21:57 · agent

Event payload

{
  "id": "f6851874-c10c-4c60-97ca-3a4989cf3007",
  "version": 1,
  "operationId": "b5c68419-a641-4189-ac96-4c187ac3b857",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.cancelled",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "b5c68419-a641-4189-ac96-4c187ac3b857",
    "participantId": "agent"
  }
}

#42L1audio.recording.saved+15.79s

06 Oct 2026, 16:21:58 · callee

Event payload

{
  "id": "072940ec-5315-44ed-b432-ca93334a1282",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "07995591-c897-4eae-be42-75c95bf5bd8a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "07995591-c897-4eae-be42-75c95bf5bd8a",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/07995591-c897-4eae-be42-75c95bf5bd8a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c7bcebd551dd6037ee9179b3e6a82ad92774246183e037ec9978c5a5d24ad865"
      },
      "format": "pcm_s16le",
      "sha256": "0345546e6ce05d9346d460d31d7e16fdf57fecb784b84e7e608c054f6ee1e8e1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:56.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#43L1speech.stopped+16.21s

06 Oct 2026, 16:21:58 · callee

Event payload

{
  "id": "dc4913ea-f159-4103-bde8-39a6d3aae0c9",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14954.43331200257,
    "type": "speech.stopped",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "519fc5aa-20bb-48e8-aee8-174ec45bdabe",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#44L1silence.soft+16.57s

06 Oct 2026, 16:21:58 · callee

Event payload

{
  "id": "a41ff491-d246-4784-a9b9-522138dfcaf3",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 15306.43331200257,
    "type": "silence.soft",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "519fc5aa-20bb-48e8-aee8-174ec45bdabe",
    "durationMs": 352,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#45L1vtt.transcript.delta+16.71s

06 Oct 2026, 16:21:59 · callee

Event payload

{
  "id": "6f5c443b-c73f-4615-8d54-e20bb1c3a2ab",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "d20013db-ac6d-4310-a577-e175e8017c24",
  "audioId": null,
  "payload": {
    "text": " Kreditnoj kartici.",
    "type": "vtt.transcript.delta",
    "turnId": "d20013db-ac6d-4310-a577-e175e8017c24",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#46L1vtt.transcript.completed+16.71s

06 Oct 2026, 16:21:59 · callee

Event payload

{
  "id": "e2352749-86ea-47fe-a84f-0eee6f2a157e",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "d20013db-ac6d-4310-a577-e175e8017c24",
  "audioId": null,
  "payload": {
    "text": "Kreditnoj kartici.",
    "type": "vtt.transcript.completed",
    "turnId": "d20013db-ac6d-4310-a577-e175e8017c24",
    "endedAt": "2026-10-06T14:21:58.507Z",
    "segmentId": "95767514-ff01-4a95-890c-17326ef16591",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:57.867Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#47DIALOGdialog.response.preparing+16.72s

06 Oct 2026, 16:21:59

Event payload

{
  "id": "d7a3aafc-1de2-4b19-81ed-094d174d2163",
  "version": 1,
  "operationId": null,
  "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
  "audioId": null,
  "payload": {
    "text": "Hoću da proverim stanje na. Kreditnoj kartici.",
    "type": "dialog.response.preparing",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "49c258de-2f71-4ce5-892e-3d55bb8543ef",
      "95767514-ff01-4a95-890c-17326ef16591"
    ]
  }
}

#48L1ttv.started+16.72s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "e20ace2e-e69c-463d-a0f7-bf8c2ad9ac29",
  "version": 1,
  "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "ttv.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
    "participantId": "agent"
  }
}

#49L1ttv.first_byte+16.93s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "16e44782-9dc0-4942-abba-7d8a1deb2142",
  "version": 1,
  "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 206.6718010008335,
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
    "participantId": "agent"
  }
}

#50L1ttv.finished+17.10s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "35d222d6-80f0-4faa-8283-08a1e12a9150",
  "version": 1,
  "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "702efbf4-4e1f-41d4-a838-7ad6afe6274f",
    "participantId": "agent"
  }
}

#51DIALOGdialog.response.ready+17.13s

06 Oct 2026, 16:21:59

Event payload

{
  "id": "bd38b46f-46ce-44a5-a9ed-30a7e7cd1a60",
  "version": 1,
  "operationId": null,
  "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
  "audioId": null,
  "payload": {
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.response.ready",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "49c258de-2f71-4ce5-892e-3d55bb8543ef",
      "95767514-ff01-4a95-890c-17326ef16591"
    ]
  }
}

#52L1silence.committed+17.33s

06 Oct 2026, 16:21:59 · callee

Event payload

{
  "id": "64eb746e-d1b1-42bf-b567-77691e24c1ca",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 16074.43331200257,
    "type": "silence.committed",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "519fc5aa-20bb-48e8-aee8-174ec45bdabe",
    "durationMs": 1120,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#53DIALOGdialog.answer_received+17.34s

06 Oct 2026, 16:21:59 · callee

Event payload

{
  "id": "595f736f-4300-4914-984a-0a10a6142ec7",
  "version": 1,
  "operationId": null,
  "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
  "audioId": null,
  "payload": {
    "text": "Hoću da proverim stanje na. Kreditnoj kartici.",
    "type": "dialog.answer_received",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "49c258de-2f71-4ce5-892e-3d55bb8543ef",
      "95767514-ff01-4a95-890c-17326ef16591"
    ],
    "participantId": "callee"
  }
}

#54DIALOGdialog.agent.state+17.36s

06 Oct 2026, 16:21:59

Event payload

{
  "id": "18a0c6c6-4901-4d61-8f9e-50af19f860ce",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastTurnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "implementation": "aki@1"
  }
}

#55DIALOGdialog.turn.started+17.37s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "b1b12f0a-71f9-4a16-81e5-24738bb9b0e4",
  "version": 1,
  "operationId": null,
  "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.turn.started",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#56L1audio.playback.started+17.37s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "8f677b44-63f1-41da-b161-82ec60ff37f3",
  "version": 1,
  "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
  "turnId": null,
  "audioId": "d53ed3c4-9e7d-434b-a687-4c74bccdd728",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
      "asset": {
        "id": "d53ed3c4-9e7d-434b-a687-4c74bccdd728",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/generated/d53ed3c4-9e7d-434b-a687-4c74bccdd728.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9d8e09df98c8e3ef5f49de6aea55ad8cd2d040f83473b733f568ce4dcc29a088"
      },
      "format": "pcm_s16le",
      "sha256": "bf5075da04b1d18cf35ebff05abf533817e9f28a578ec669677bbe7b598e5a97",
      "channels": 1,
      "byteLength": 130560,
      "durationMs": 2720,
      "sampleRate": 24000
    },
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
    "participantId": "agent"
  }
}

#57L1audio.playback.first_frame+17.38s

06 Oct 2026, 16:21:59 · agent

Event payload

{
  "id": "d4b3bb69-9415-46cb-8681-0cf92edb5f0a",
  "version": 1,
  "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
    "firstFrameAt": "2026-10-06T14:21:59.674Z",
    "participantId": "agent"
  }
}

#58L1audio.recording.saved+17.80s

06 Oct 2026, 16:22:00 · callee

Event payload

{
  "id": "de79f588-bfe9-4663-b95c-e8f89613aa7f",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "2bc5d2d5-b5ea-40ef-979e-f7d94d40bef3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2bc5d2d5-b5ea-40ef-979e-f7d94d40bef3",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/2bc5d2d5-b5ea-40ef-979e-f7d94d40bef3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "03b99b2177b09e732af7de97b6f72c71c8746b6f87a43e7ab08826fd366d9ab6"
      },
      "format": "pcm_s16le",
      "sha256": "f9182b93084b6ebc258da5e8352a945ab7017af480c043a28d809bd39ad5b74b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:58.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#59L1audio.recording.saved+19.43s

06 Oct 2026, 16:22:01 · agent

Event payload

{
  "id": "1347f053-a298-474f-a639-4d02dfbc35fc",
  "version": 1,
  "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
  "turnId": null,
  "audioId": "33f76e8b-9c0e-4cc9-b7cd-79c66bc1b6fc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "33f76e8b-9c0e-4cc9-b7cd-79c66bc1b6fc",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/33f76e8b-9c0e-4cc9-b7cd-79c66bc1b6fc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f8d5cc35ea06e11575b8eff84f218ebbf3d537f10cc41c6f471e5ef8558aab0f"
      },
      "format": "pcm_s16le",
      "sha256": "7d0e64d242b92fff27ad6debf5985974a4dbfdb765268cb0c672a59c006b4939",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:21:59.674Z",
    "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
    "participantId": "agent"
  }
}

#60L1audio.recording.saved+19.80s

06 Oct 2026, 16:22:02 · callee

Event payload

{
  "id": "8ce94a5a-cf56-4ca1-adeb-55a5055953e5",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "e13eac98-a474-4441-9527-5af9a63b82db",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e13eac98-a474-4441-9527-5af9a63b82db",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/e13eac98-a474-4441-9527-5af9a63b82db.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "085cd98d6458136f069c27a23ddab6bd47da346f42987c7734aec001b2ff3984"
      },
      "format": "pcm_s16le",
      "sha256": "375f5989d0c9a916ef0332a1cea40a9438bdf24b801d3d99c06f5e5f1ecd1fa0",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:00.075Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#61L1audio.playback.finished+20.40s

06 Oct 2026, 16:22:02 · agent

Event payload

{
  "id": "488f873f-75db-4ed1-9a6d-e7436151a812",
  "version": 1,
  "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
    "participantId": "agent"
  }
}

#62DIALOGdialog.turn.completed+20.41s

06 Oct 2026, 16:22:02 · agent

Event payload

{
  "id": "cfea3df1-e54d-42ae-83a4-56d7f0c2b412",
  "version": 1,
  "operationId": null,
  "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Naravno. Recite mi prvo Vaše ime i prezime.",
    "type": "dialog.turn.completed",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "262a07a8-18fc-48d1-a4cf-b5663cac291b",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#63DIALOGdialog.agent.state+20.42s

06 Oct 2026, 16:22:02

Event payload

{
  "id": "6e91688d-a8af-410c-9e36-62f045603bf0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastPhrase": "ask_name",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "implementation": "aki@1"
  }
}

#64L1audio.recording.saved+20.42s

06 Oct 2026, 16:22:02 · agent

Event payload

{
  "id": "122abaa7-bb85-43b8-a293-e8b76b139b7e",
  "version": 1,
  "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
  "turnId": null,
  "audioId": "45f397b4-8929-4b07-a932-d05f98d62b49",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "45f397b4-8929-4b07-a932-d05f98d62b49",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/45f397b4-8929-4b07-a932-d05f98d62b49.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "31757a7f6a136982b69599c4b70c4b43bdf0a70f44070d313644495c8da0210a"
      },
      "format": "pcm_s16le",
      "sha256": "dd777bcda8a1a3940e4637606e53dd060d33cc0cbc6ddfc3dc411c5076d78457",
      "channels": 1,
      "byteLength": 48960,
      "durationMs": 1020,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:01.674Z",
    "operationId": "dca3f44f-30e5-48d9-942d-e25146ae4c9f",
    "participantId": "agent"
  }
}

#65L1speech.started+21.27s

06 Oct 2026, 16:22:03 · callee

Event payload

{
  "id": "bf76234d-b8ae-449d-845c-131b3bf4191c",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 20012.28377199918,
    "type": "speech.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#66L1audio.recording.saved+21.80s

06 Oct 2026, 16:22:04 · callee

Event payload

{
  "id": "1442e114-e942-4b79-9f51-d46e72a38791",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "c4937608-f346-46d9-bfe7-3a3398a58e6f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c4937608-f346-46d9-bfe7-3a3398a58e6f",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/c4937608-f346-46d9-bfe7-3a3398a58e6f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "61a4e2a759b2d98c5ec35f679533ac8c55e32a5f88b916de9110a62de656a0eb"
      },
      "format": "pcm_s16le",
      "sha256": "dc3b0941cfb06cf6a3cd32d0004549b342d68abf754b789ce618a8a01f5f6ab6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:02.077Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#67L1speech.stopped+22.01s

06 Oct 2026, 16:22:04 · callee

Event payload

{
  "id": "d13368f1-f4f0-47bd-bace-8f7095ae2eb2",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 20748.28377199918,
    "type": "speech.stopped",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "a80d2608-aea5-4690-b16c-bfd0de6bc431",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#68L1silence.soft+22.36s

06 Oct 2026, 16:22:04 · callee

Event payload

{
  "id": "efb91308-2c93-4057-bec4-eb4b2fcec1a5",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 21100.28377199918,
    "type": "silence.soft",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "a80d2608-aea5-4690-b16c-bfd0de6bc431",
    "durationMs": 352,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#69L1vtt.transcript.delta+22.48s

06 Oct 2026, 16:22:04 · callee

Event payload

{
  "id": "9853cbe7-1b6c-4fb6-809e-df0d9fd13761",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "829cec2b-03b9-4387-9b59-3eb70dd5e175",
  "audioId": null,
  "payload": {
    "text": " Nikola Jovanović.",
    "type": "vtt.transcript.delta",
    "turnId": "829cec2b-03b9-4387-9b59-3eb70dd5e175",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#70L1vtt.transcript.completed+22.49s

06 Oct 2026, 16:22:04 · callee

Event payload

{
  "id": "cfce6dfa-83cb-47c2-beee-ef4eaa16fd12",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "829cec2b-03b9-4387-9b59-3eb70dd5e175",
  "audioId": null,
  "payload": {
    "text": "Nikola Jovanović.",
    "type": "vtt.transcript.completed",
    "turnId": "829cec2b-03b9-4387-9b59-3eb70dd5e175",
    "endedAt": "2026-10-06T14:22:04.301Z",
    "segmentId": "b3056a4d-5068-4ba7-bbfe-f18d6080b3d9",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:03.565Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#71DIALOGdialog.response.preparing+22.49s

06 Oct 2026, 16:22:04

Event payload

{
  "id": "0344683e-a721-445a-85e4-109a08c6a83b",
  "version": 1,
  "operationId": null,
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "text": "Nikola Jovanović.",
    "type": "dialog.response.preparing",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "b3056a4d-5068-4ba7-bbfe-f18d6080b3d9"
    ]
  }
}

#72L1regression.started+22.50s

06 Oct 2026, 16:22:04 · agent

Event payload

{
  "id": "21ff6cd8-65fd-46e3-83a7-1243890fc735",
  "version": 1,
  "operationId": "72de3d54-96ac-49ec-9abb-aa09342b2e2c",
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "72de3d54-96ac-49ec-9abb-aa09342b2e2c",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#73L1silence.committed+23.13s

06 Oct 2026, 16:22:05 · callee

Event payload

{
  "id": "31e94154-3c79-4ddf-b98f-04db9f9e68de",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 21868.28377199918,
    "type": "silence.committed",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "a80d2608-aea5-4690-b16c-bfd0de6bc431",
    "durationMs": 1120,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#74L1audio.recording.saved+23.79s

06 Oct 2026, 16:22:06 · callee

Event payload

{
  "id": "dc19e062-1557-4228-9c42-d20e77772cc3",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "f8516af1-cc6c-4fc9-a9cd-a94baf328748",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f8516af1-cc6c-4fc9-a9cd-a94baf328748",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/f8516af1-cc6c-4fc9-a9cd-a94baf328748.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0fe63c8959ba5adcec31bc1e8461d3b907bf229395910aee67620ebd7ff215fe"
      },
      "format": "pcm_s16le",
      "sha256": "94a61a261220c1c0e2c252db40abb9b64c1e84f87fe92140f38a233675a0a0dc",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:04.077Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#75L1regression.finished+24.20s

06 Oct 2026, 16:22:06 · agent

Event payload

{
  "id": "160214a5-af56-426e-a32c-1d1db2bf5300",
  "version": 1,
  "operationId": "72de3d54-96ac-49ec-9abb-aa09342b2e2c",
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "name",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1703.5462060011923,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "72de3d54-96ac-49ec-9abb-aa09342b2e2c",
    "participantId": "agent"
  }
}

#76L1ttv.started+24.21s

06 Oct 2026, 16:22:06 · agent

Event payload

{
  "id": "b28745e2-e8da-4b7e-b993-a7ad1bcf2572",
  "version": 1,
  "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj ЈМБГ svojim tempom.",
    "type": "ttv.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
    "participantId": "agent"
  }
}

#77L1ttv.first_byte+24.40s

06 Oct 2026, 16:22:06 · agent

Event payload

{
  "id": "b6089df3-17ce-4e42-b274-a7490f7e8466",
  "version": 1,
  "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 188.33653900027275,
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
    "participantId": "agent"
  }
}

#78L1ttv.finished+24.87s

06 Oct 2026, 16:22:07 · agent

Event payload

{
  "id": "d872bb60-c472-41e6-8ee9-dfc16f4506bf",
  "version": 1,
  "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "990260a6-0105-4160-8bb0-a1a5c5c93e37",
    "participantId": "agent"
  }
}

#79DIALOGdialog.response.ready+24.89s

06 Oct 2026, 16:22:07

Event payload

{
  "id": "87e406cc-1093-4128-8f11-cfae8dff1f97",
  "version": 1,
  "operationId": null,
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj ЈМБГ svojim tempom.",
    "type": "dialog.response.ready",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "b3056a4d-5068-4ba7-bbfe-f18d6080b3d9"
    ]
  }
}

#80DIALOGdialog.answer_received+24.90s

06 Oct 2026, 16:22:07 · callee

Event payload

{
  "id": "98fa6d4e-3405-404f-bcef-d700b8dc46a9",
  "version": 1,
  "operationId": null,
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "text": "Nikola Jovanović.",
    "type": "dialog.answer_received",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "b3056a4d-5068-4ba7-bbfe-f18d6080b3d9"
    ],
    "participantId": "callee"
  }
}

#81DIALOGdialog.data.collected+24.90s

06 Oct 2026, 16:22:07

Event payload

{
  "id": "79c7482b-a999-4049-ac04-06c17a108e9d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.name",
    "value": "Nikola Jovanović",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c"
  }
}

#82DIALOGdialog.agent.state+24.91s

06 Oct 2026, 16:22:07

Event payload

{
  "id": "5b953782-98b2-4bc2-833a-d3c7c1bb238a",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Nikola",
      "phase": "jmbg",
      "prezime": "Jovanović",
      "fragments": [],
      "lastTurnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "implementation": "aki@1"
  }
}

#83DIALOGdialog.turn.started+24.91s

06 Oct 2026, 16:22:07 · agent

Event payload

{
  "id": "6c034216-e86e-401a-9423-aabafe56e71c",
  "version": 1,
  "operationId": null,
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj ЈМБГ svojim tempom.",
    "type": "dialog.turn.started",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#84L1audio.playback.started+24.92s

06 Oct 2026, 16:22:07 · agent

Event payload

{
  "id": "331114e0-577b-4ca1-a1ca-68d10b921bc6",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": "ace8605c-1d39-45eb-8b88-ac685b5cf6c6",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj ЈМБГ svojim tempom.",
      "asset": {
        "id": "ace8605c-1d39-45eb-8b88-ac685b5cf6c6",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/generated/ace8605c-1d39-45eb-8b88-ac685b5cf6c6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "81de9f46f59d9c0f2bd4d65bb34d1fd5c6ce7b9212b5cf21170a20b7cb11dca5"
      },
      "format": "pcm_s16le",
      "sha256": "3a906cac50bc9c85fdf9aee5695c652534f277f5b7b72a04c0c8f80eb84a8e81",
      "channels": 1,
      "byteLength": 211200,
      "durationMs": 4400,
      "sampleRate": 24000
    },
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "participantId": "agent"
  }
}

#85L1audio.playback.first_frame+24.93s

06 Oct 2026, 16:22:07 · agent

Event payload

{
  "id": "ba3f693f-209c-4098-8196-aebabc3483d9",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "firstFrameAt": "2026-10-06T14:22:07.220Z",
    "participantId": "agent"
  }
}

#86L1audio.recording.saved+25.79s

06 Oct 2026, 16:22:08 · callee

Event payload

{
  "id": "75ae0a8a-bee3-4658-aa15-8579025a3ed3",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "3a3f1548-55c3-40a4-a2ba-1b07b66a9135",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3a3f1548-55c3-40a4-a2ba-1b07b66a9135",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/3a3f1548-55c3-40a4-a2ba-1b07b66a9135.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "956cfa21b7899e9a1dfc2ebab9067c58deb0c3c5ea8b56fbd0a1843b4d71895f"
      },
      "format": "pcm_s16le",
      "sha256": "b54b64ed9eac5fc40bab77ca574d3911fa5cd02707daa3fc231aeccee564d478",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:06.077Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#87L1audio.recording.saved+26.98s

06 Oct 2026, 16:22:09 · agent

Event payload

{
  "id": "2aa3525f-5fc2-4935-9ab2-4475f25161fb",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": "334575d0-75e7-42c5-902a-4082934f3c76",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "334575d0-75e7-42c5-902a-4082934f3c76",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/334575d0-75e7-42c5-902a-4082934f3c76.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7bc1011b35d2c429a5ed20db3f464896e644e233ed9a2c947d9c679ee6e01c8d"
      },
      "format": "pcm_s16le",
      "sha256": "efe8ab8be85b181717cba1c914c4797d84f49c2a8b2f9c1b75a7dbbec5cbed82",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:07.220Z",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "participantId": "agent"
  }
}

#88L1audio.recording.saved+27.79s

06 Oct 2026, 16:22:10 · callee

Event payload

{
  "id": "c4c2e038-20d1-44b3-bc55-3a73fc12aa29",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "09e39bfa-d3f5-4269-8cef-d7366ad5f556",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "09e39bfa-d3f5-4269-8cef-d7366ad5f556",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/09e39bfa-d3f5-4269-8cef-d7366ad5f556.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8fea0e74b8e14f87a1317312ed1f2ffe8e1958400ecf67304f7bfccd4c9b02a0"
      },
      "format": "pcm_s16le",
      "sha256": "0bd0924dc894a7e7e5b98321825d626abe84d917f5ce6e4413045acdf5fa8bf8",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:08.077Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#89L1audio.recording.saved+28.98s

06 Oct 2026, 16:22:11 · agent

Event payload

{
  "id": "e0b71e67-7b5f-4813-9de5-1ce8bfb7aae5",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": "af0dfc5b-2eb5-4402-abac-a219eb4ad28d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "af0dfc5b-2eb5-4402-abac-a219eb4ad28d",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/af0dfc5b-2eb5-4402-abac-a219eb4ad28d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bb1c12abcea40d8f0aac6cc0890c1bb5c85ac20273274d263ab8fd5b7aafa46d"
      },
      "format": "pcm_s16le",
      "sha256": "b326dd8b76b2730a63177589ddd18a95f0f16357e8c193c6631565eea3c3fccc",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:09.220Z",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "participantId": "agent"
  }
}

#90L1audio.playback.finished+29.63s

06 Oct 2026, 16:22:11 · agent

Event payload

{
  "id": "521f7185-98bc-47c4-b766-e38a210847b6",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "participantId": "agent"
  }
}

#91DIALOGdialog.turn.completed+29.64s

06 Oct 2026, 16:22:11 · agent

Event payload

{
  "id": "b762b63b-b6db-4e8a-a819-4e823ea6c502",
  "version": 1,
  "operationId": null,
  "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala. Sada mi, molim Vas, izdiktirajte svoj ЈМБГ svojim tempom.",
    "type": "dialog.turn.completed",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "dbe1b5ab-4e6e-4a54-9b6e-fb305b753863",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "participantId": "agent"
  }
}

#92DIALOGdialog.agent.state+29.65s

06 Oct 2026, 16:22:11

Event payload

{
  "id": "64cd1513-67ba-4cc5-8afe-80c204cffb3e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Nikola",
      "phase": "jmbg",
      "prezime": "Jovanović",
      "fragments": [],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "implementation": "aki@1"
  }
}

#93L1audio.recording.saved+29.65s

06 Oct 2026, 16:22:11 · agent

Event payload

{
  "id": "3097f783-a4b1-4139-aa4d-2d625fc53707",
  "version": 1,
  "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
  "turnId": null,
  "audioId": "04f7a7a7-1761-4398-9946-889550505ffc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "04f7a7a7-1761-4398-9946-889550505ffc",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/agent/04f7a7a7-1761-4398-9946-889550505ffc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e405271b43f05ea3f172b59f8948d9fcae809f0fee7d1d060960978934ee784a"
      },
      "format": "pcm_s16le",
      "sha256": "c81e19489e031e14e7a779b094e0b263680c4fdca6af9238c21b40a397126351",
      "channels": 1,
      "byteLength": 33600,
      "durationMs": 700,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:11.220Z",
    "operationId": "f2d140d2-9b50-4c65-9550-8eb7bf3773a3",
    "participantId": "agent"
  }
}

#94L1audio.recording.saved+29.79s

06 Oct 2026, 16:22:12 · callee

Event payload

{
  "id": "0bf3b4e0-1959-41ac-8598-98e26f424079",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "d72d6648-bf48-4e71-8dae-926122efed1a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d72d6648-bf48-4e71-8dae-926122efed1a",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/d72d6648-bf48-4e71-8dae-926122efed1a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5672192fa8ca22861fa1f4dca9c775d237b3f10588be82220237670335756033"
      },
      "format": "pcm_s16le",
      "sha256": "8e47d6ca7ef62f1ed18f5f1b5bedbda8dc54f512fdb510840d3edb66b7b620e7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:10.078Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#95L1speech.started+31.00s

06 Oct 2026, 16:22:13 · callee

Event payload

{
  "id": "108832f0-aaf1-413b-a770-7d9d33696660",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 29742.291966002434,
    "type": "speech.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#96L1audio.recording.saved+31.79s

06 Oct 2026, 16:22:14 · callee

Event payload

{
  "id": "08a30ed2-f4d2-405f-9cbf-69f10ea2cbc6",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": "e327db76-79db-41b6-8591-7927f0816a77",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e327db76-79db-41b6-8591-7927f0816a77",
        "key": "recordings/77c11d4b-8dc6-4f41-8687-abdf695798b8/audio/caller/e327db76-79db-41b6-8591-7927f0816a77.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b70aef29358cb77001d44bde918136442eaa159966bd4e36d87bd058303aea80"
      },
      "format": "pcm_s16le",
      "sha256": "fb2975aabd5e46c27b923aac5cf822fa3b77c5c7fd80bea1d4afcbf408f3d00c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:12.079Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#97L1speech.stopped+31.83s

06 Oct 2026, 16:22:14 · callee

Event payload

{
  "id": "ab9cfc16-19ba-407a-bae2-0c76e44f18ad",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 30574.291966002434,
    "type": "speech.stopped",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "5cead23e-e46b-4b41-b357-b44fc26272f9",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#98L1silence.soft+32.19s

06 Oct 2026, 16:22:14 · callee

Event payload

{
  "id": "3259e9a3-a189-443f-b223-277c05ffabec",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 30926.291966002434,
    "type": "silence.soft",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "silenceId": "5cead23e-e46b-4b41-b357-b44fc26272f9",
    "durationMs": 352,
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#99L1vtt.transcript.delta+32.31s

06 Oct 2026, 16:22:14 · callee

Event payload

{
  "id": "b4407672-8186-42bb-8699-9c79413bdd12",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "7c732a62-122b-4d73-8ddb-2bb0962ec1cf",
  "audioId": null,
  "payload": {
    "text": " 220.",
    "type": "vtt.transcript.delta",
    "turnId": "7c732a62-122b-4d73-8ddb-2bb0962ec1cf",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#100L1vtt.transcript.completed+32.32s

06 Oct 2026, 16:22:14 · callee

Event payload

{
  "id": "219cd2be-4d3c-473d-9508-59d16ae8f59a",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": "7c732a62-122b-4d73-8ddb-2bb0962ec1cf",
  "audioId": null,
  "payload": {
    "text": "220.",
    "type": "vtt.transcript.completed",
    "turnId": "7c732a62-122b-4d73-8ddb-2bb0962ec1cf",
    "endedAt": "2026-10-06T14:22:14.127Z",
    "segmentId": "d2895d8f-f515-43ed-86bf-d8ca9752f0ec",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "startedAt": "2026-10-06T14:22:13.295Z",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#101DIALOGdialog.response.preparing+32.32s

06 Oct 2026, 16:22:14

Event payload

{
  "id": "6dd23c66-4535-446c-8413-ec802f662c61",
  "version": 1,
  "operationId": null,
  "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
  "audioId": null,
  "payload": {
    "text": "220.",
    "type": "dialog.response.preparing",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "d2895d8f-f515-43ed-86bf-d8ca9752f0ec"
    ]
  }
}

#102DIALOGdialog.response.ready+32.33s

06 Oct 2026, 16:22:14

Event payload

{
  "id": "8e978c64-e30f-4abc-849f-f5eee87116ee",
  "version": 1,
  "operationId": null,
  "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "segmentIds": [
      "d2895d8f-f515-43ed-86bf-d8ca9752f0ec"
    ]
  }
}

#103L1speech.started+32.76s

06 Oct 2026, 16:22:15 · callee

Event payload

{
  "id": "2ed2efbf-f8b8-4200-9b66-8e701eff0800",
  "version": 1,
  "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 31502.291966002434,
    "type": "speech.started",
    "sessionId": "1604acf7-5e34-40ad-9d66-036f2eeb600c",
    "operationId": "bd5ba6e9-d27b-4bec-aae6-07c8cda024e4",
    "participantId": "callee"
  }
}

#104DIALOGdialog.response.cancelled+32.84s

06 Oct 2026, 16:22:15

Event payload

{
  "id": "159678b0-71b3-4ef3-9003-e605981e53bb",
  "version": 1,
  "operationId": null,
  "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "77c11d4b-8dc6-4f41-8687-abdf695798b8",
    "turnId": "ed93b27e-c3e4-4c19-b901-6aebc77557af",
    "dialogId": "1604acf7-5e34-40ad-9d66-036f2eeb600c"
  }
}

#105L1audio.recording.saved+33.79s