livekitstage
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+381641906137

Inbound call · 03 Oct 2026, 09:47:01

Ended
Call ID
61c48a46-40d2-4a5c-b46c-e6ff2bae52c5
Dialog ID
1180b2d0-34b0-498d-a93d-eaef851f0d7e
Answered
03 Oct 2026, 09:47:02
Ended · talk time
03 Oct 2026, 09:47:30 · 0m 28s
SIP call ID · last SIP status
SCL_bQUTfb5z4qqV · active
End reason
declined
Room
phone-_+381641906137_M3uGkSUPWkqH
History coverage
86 recorded events
Recorded history
Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381641906137

History

Greeting submissive (protected) · Turns assertive · 61c48a46

ended · declined
Stopped · Guard: declined · declined

No speech at this point

Open a recording to play it. Drag its timeline to seek; each player has independent speed and sound controls.

Word positions are estimated within captured speech. Event times and both audio tracks start at the phone answer.

Event timeline

Download history
  1. #1CALLcall.created
    03 Oct 2026, 09:47:01
    Event payload
    {
  "id": "a7c42033-cec8-46b3-a831-be912a235fff",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+381641906137_M3uGkSUPWkqH",
    "type": "call.created",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "number": "+381641906137",
    "direction": "inbound"
  }
}
  2. #2CALLcall.connecting
    03 Oct 2026, 09:47:01
    Event payload
    {
  "id": "a64398b2-0c11-4c1b-966f-5fdeb67f8611",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5"
  }
}
  3. #3DIALOGdialog.started
    03 Oct 2026, 09:47:01
    Event payload
    {
  "id": "a02b0cb5-2251-4b59-ac94-7b2b8181efb6",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  4. #4CALLcall.participant_joined
    03 Oct 2026, 09:47:01 · callee
    Event payload
    {
  "id": "8b05a6a0-a6f9-4a32-82e7-6acfc0a85cd0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "participantId": "callee"
  }
}
  5. #5CALLcall.sip_status
    03 Oct 2026, 09:47:01
    Event payload
    {
  "id": "8f367d9a-dc6b-4d31-b744-98eccc870157",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "sipCallId": "SCL_bQUTfb5z4qqV",
    "sipStatus": "ringing"
  }
}
  6. #6CALLcall.sip_status
    03 Oct 2026, 09:47:02
    Event payload
    {
  "id": "7a9783c9-8be6-4c3f-9358-b8382ac6df9f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "sipCallId": "SCL_bQUTfb5z4qqV",
    "sipStatus": "active"
  }
}
  7. #7CALLcall.connected
    03 Oct 2026, 09:47:02
    Event payload
    {
  "id": "33121f65-cc2a-4e03-8914-79103a29c194",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5"
  }
}
  8. #8L1vtt.started
    03 Oct 2026, 09:47:02 · callee
    Event payload
    {
  "id": "e9fd7574-12ba-4b4c-9af7-87e93c0091d8",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  9. #9DIALOGdialog.ready
    03 Oct 2026, 09:47:02
    Event payload
    {
  "id": "91bdd2a5-a8a9-496f-97cc-6ab7582cda5d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  10. #10L1silence.soft
    03 Oct 2026, 09:47:02 · callee
    Event payload
    {
  "id": "ad675f84-2d5f-4f14-a264-ba25fb258677",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1150.458156004548,
    "type": "silence.soft",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "fdd598c0-2bd7-4317-a6fd-bd5e02068cb5",
    "durationMs": 352,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  11. #11L1silence.committed
    03 Oct 2026, 09:47:03 · callee
    Event payload
    {
  "id": "fb902098-035f-4af4-806a-957a5733001a",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1918.4872160032392,
    "type": "silence.committed",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "fdd598c0-2bd7-4317-a6fd-bd5e02068cb5",
    "durationMs": 1120,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  12. #12L1silence.opening
    03 Oct 2026, 09:47:03 · callee
    Event payload
    {
  "id": "2d736d15-ea5e-4f73-bc03-6573d47f5104",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2014.4872160032392,
    "type": "silence.opening",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "fdd598c0-2bd7-4317-a6fd-bd5e02068cb5",
    "durationMs": 1216,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  13. #13DIALOGdialog.turn.started
    03 Oct 2026, 09:47:03 · agent
    Event payload
    {
  "id": "8d68b3d9-a75a-4975-a591-97fedf23c29e",
  "version": 1,
  "operationId": null,
  "turnId": "2db1b2e2-5159-40f9-8840-3c6d805d88d7",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "2db1b2e2-5159-40f9-8840-3c6d805d88d7",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  14. #14L1audio.playback.started
    03 Oct 2026, 09:47:03 · agent
    Event payload
    {
  "id": "ff3e6139-7265-4b0c-8e0b-279a9df70b02",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "a6d918309ffcf04e2252f48bc350f0e6d46e301feb4597da47664c24fc34bb12",
      "channels": 1,
      "byteLength": 368640,
      "durationMs": 7680,
      "sampleRate": 24000
    },
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  15. #15L1audio.recording.saved
    03 Oct 2026, 09:47:04 · callee
    Event payload
    {
  "id": "5794b043-ba41-4892-9a2b-9f3a1040376b",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "0f5986f1-c87b-44be-89fc-883e777bb660",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0f5986f1-c87b-44be-89fc-883e777bb660",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/0f5986f1-c87b-44be-89fc-883e777bb660.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d611b4947e252a91ccd34716d34363e0116113e26d2ad141fcc98913f926bfd9"
      },
      "format": "pcm_s16le",
      "sha256": "a624b2cfe3ad76af1cdc0eadd32460a25fe4c1a9aa9138763dd1478b35737a4e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:02.647Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  16. #16L1audio.recording.saved
    03 Oct 2026, 09:47:05 · agent
    Event payload
    {
  "id": "3308fccf-665c-4b81-ab8f-9b559233dcfd",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": "0189d704-d61c-4f13-b5ea-9215a3b4211d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0189d704-d61c-4f13-b5ea-9215a3b4211d",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/0189d704-d61c-4f13-b5ea-9215a3b4211d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7f04c3b0aebfdff92a4e98be52243d9fe9212312bcc9746bbd927017f9d39f65"
      },
      "format": "pcm_s16le",
      "sha256": "001d917435273c56d25b822d1a10d5e8200a3d6d269b280cc47fde14cc0b9b14",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:03.893Z",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  17. #17L1audio.recording.saved
    03 Oct 2026, 09:47:06 · callee
    Event payload
    {
  "id": "a537d25a-23c7-4480-9819-df1cd6030121",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "d3792beb-5dde-46b7-9fee-8ab5759a9789",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d3792beb-5dde-46b7-9fee-8ab5759a9789",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/d3792beb-5dde-46b7-9fee-8ab5759a9789.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "71033bf1bc72246f8b0dc5fecc25fa2d799554017d2968ac92b7bc4dc0a0bb6b"
      },
      "format": "pcm_s16le",
      "sha256": "5593d44d68ecd817b77223e35573bc6423a7b1ca24003e489f337f41f7c6e82a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:04.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  18. #18L1audio.recording.saved
    03 Oct 2026, 09:47:07 · agent
    Event payload
    {
  "id": "e67384a7-0ab0-4055-99df-8e00fbb8577a",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": "7031603e-1715-45f0-965f-2af02a1fad11",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7031603e-1715-45f0-965f-2af02a1fad11",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/7031603e-1715-45f0-965f-2af02a1fad11.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1d2ed29996be23c995318e018840cf3761671309392b18122954725762bea6a7"
      },
      "format": "pcm_s16le",
      "sha256": "043b75cb2f59fcf31736cf4c301609bc70af9bbe97db0fef9f1737e5d2932079",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:05.893Z",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  19. #19L1audio.recording.saved
    03 Oct 2026, 09:47:08 · callee
    Event payload
    {
  "id": "a8db937c-2f90-430a-8e70-296acd6c54db",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "76801ccb-1646-42af-96a4-6808bb992266",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "76801ccb-1646-42af-96a4-6808bb992266",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/76801ccb-1646-42af-96a4-6808bb992266.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f5c286ab5fa2cc71cbae350bd498d7aae350c8f071413dd768e800d45eb5aa14"
      },
      "format": "pcm_s16le",
      "sha256": "3d091ca4eb2654073450bd339dfc7a8ee0ecd4b502a54e98871a3c3f15efe053",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:06.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  20. #20L1audio.recording.saved
    03 Oct 2026, 09:47:09 · agent
    Event payload
    {
  "id": "fab236bd-57ec-44b6-af25-001c4510bf51",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": "5152f22c-e51d-4da0-8290-e2cb45a040fc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5152f22c-e51d-4da0-8290-e2cb45a040fc",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/5152f22c-e51d-4da0-8290-e2cb45a040fc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3f98ece8dd396a35efbda61013b6b306c4157ef07e5390ecff062fd9b4cdbbdf"
      },
      "format": "pcm_s16le",
      "sha256": "9655642799b5a440983a28cb151c321fc49937130079a707e1a5cea707c6ff34",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:07.893Z",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  21. #21L1audio.recording.saved
    03 Oct 2026, 09:47:10 · callee
    Event payload
    {
  "id": "4f8ba2dc-8340-4199-9aab-4e1fea08ad4d",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "53b81639-bd5c-46c1-9494-a45fd64e3446",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "53b81639-bd5c-46c1-9494-a45fd64e3446",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/53b81639-bd5c-46c1-9494-a45fd64e3446.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b4df57ddec9bd64ddd37ea68a8f516b1c97ed6edfea8435868ae957f1b9a4eea"
      },
      "format": "pcm_s16le",
      "sha256": "fcb45198142b53d94526394ebe3cf20d663b8d74f26b891e20e540bc5ec03887",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:08.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  22. #22L1audio.playback.finished
    03 Oct 2026, 09:47:11 · agent
    Event payload
    {
  "id": "1c07f8dd-d281-467c-9bca-a3e0c062b0c4",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  23. #23DIALOGdialog.turn.completed
    03 Oct 2026, 09:47:11 · agent
    Event payload
    {
  "id": "38b766a0-6b50-4ada-ad98-685e39170357",
  "version": 1,
  "operationId": null,
  "turnId": "2db1b2e2-5159-40f9-8840-3c6d805d88d7",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "2db1b2e2-5159-40f9-8840-3c6d805d88d7",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  24. #24DIALOGdialog.awaiting_answer
    03 Oct 2026, 09:47:11 · callee
    Event payload
    {
  "id": "e3e714e7-6398-424d-82d4-a30d9c64a112",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "callee"
  }
}
  25. #25DIALOGdialog.goal.started
    03 Oct 2026, 09:47:11
    Event payload
    {
  "id": "45dfe838-8c08-4c04-a1de-2c9b20dda9c7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "goalId": "aki.balance",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "goalIndex": 0
  }
}
  26. #26DIALOGdialog.agent.state
    03 Oct 2026, 09:47:11
    Event payload
    {
  "id": "ec2a8c85-7a59-4ab7-82ec-995720cee704",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "implementation": "aki@1"
  }
}
  27. #27L1audio.recording.saved
    03 Oct 2026, 09:47:11 · agent
    Event payload
    {
  "id": "2ab1ac87-ef93-40b4-92da-28a11c98f2c2",
  "version": 1,
  "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
  "turnId": null,
  "audioId": "780e8aca-61b8-4d0c-8d6c-c524ee0dd530",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "780e8aca-61b8-4d0c-8d6c-c524ee0dd530",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/780e8aca-61b8-4d0c-8d6c-c524ee0dd530.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a2e49f593eb9752798c3e8d20a98458b1a6584ea137e70c74c2c0202ce08eb0e"
      },
      "format": "pcm_s16le",
      "sha256": "3552894e75db5313cd9f7acde3ad94c88b32fa13344e450804300dcaae573dec",
      "channels": 1,
      "byteLength": 95040,
      "durationMs": 1980,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:09.893Z",
    "operationId": "689c77ff-32b8-476d-aadd-cda0793d129a",
    "participantId": "agent"
  }
}
  28. #28L1audio.recording.saved
    03 Oct 2026, 09:47:12 · callee
    Event payload
    {
  "id": "f270d923-edcb-48b4-b035-ac4c63ab3839",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "d7b7fcc6-6d7e-4d51-b622-b9b46b11a0ad",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d7b7fcc6-6d7e-4d51-b622-b9b46b11a0ad",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/d7b7fcc6-6d7e-4d51-b622-b9b46b11a0ad.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "407643b9953e7895cfbdb9fdef7f8b2a4737f18f133f53f574bc6e0b8a856969"
      },
      "format": "pcm_s16le",
      "sha256": "c837aa067e76535e4b73c92a5e16cbf18e63df24ef6f7d22316feff26aff5478",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:10.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  29. #29L1speech.started
    03 Oct 2026, 09:47:13 · callee
    Event payload
    {
  "id": "a7abbd12-9e0a-419d-b600-a3ce4cd64cd2",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11435.247949004173,
    "type": "speech.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  30. #30L1speech.stopped
    03 Oct 2026, 09:47:13 · callee
    Event payload
    {
  "id": "9e7459e2-e0ff-46c2-a396-fdd563420940",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11531.247949004173,
    "type": "speech.stopped",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "d8f3250b-547c-42ef-9743-83dc883fdf23",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  31. #31L1speech.started
    03 Oct 2026, 09:47:13 · callee
    Event payload
    {
  "id": "67988a2d-231d-4c0b-8747-f549bc00e1e8",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11627.247949004173,
    "type": "speech.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  32. #32L1speech.stopped
    03 Oct 2026, 09:47:14 · callee
    Event payload
    {
  "id": "cf5ba60b-b7d9-4bad-ba69-be214819c661",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12523.247949004173,
    "type": "speech.stopped",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "c216d21d-9cab-4d43-a74c-1bfd8e133abc",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  33. #33L1audio.recording.saved
    03 Oct 2026, 09:47:14 · callee
    Event payload
    {
  "id": "2640f9e7-f233-4dc5-a672-9eab6b0451ce",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "288042b5-79aa-46d7-84cf-2cad20514c56",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "288042b5-79aa-46d7-84cf-2cad20514c56",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/288042b5-79aa-46d7-84cf-2cad20514c56.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "40d2bff8ff6b57ebac83e23c6fe7d04f4904fdcebfcc320f94efbe0277395461"
      },
      "format": "pcm_s16le",
      "sha256": "36ef060231e09a5344b2a7864e9a2a3f5fd31749689340272190afcfa6ae1c94",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:12.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  34. #34L1silence.soft
    03 Oct 2026, 09:47:14 · callee
    Event payload
    {
  "id": "286f2e02-f3c9-4366-960e-3c20f6e108c2",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12875.247949004173,
    "type": "silence.soft",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "c216d21d-9cab-4d43-a74c-1bfd8e133abc",
    "durationMs": 352,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  35. #35L1vtt.transcript.delta
    03 Oct 2026, 09:47:14 · callee
    Event payload
    {
  "id": "910afc43-c80a-4a91-aa42-e10dc182f640",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": "e5163ff6-07ab-41de-84f3-82365e0b0b6e",
  "audioId": null,
  "payload": {
    "text": "Nikako, ovo je samo test.",
    "type": "vtt.transcript.delta",
    "turnId": "e5163ff6-07ab-41de-84f3-82365e0b0b6e",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  36. #36L1vtt.transcript.completed
    03 Oct 2026, 09:47:14 · callee
    Event payload
    {
  "id": "6bd5c0d0-8de3-45b1-8f7f-ea16afb24fda",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": "e5163ff6-07ab-41de-84f3-82365e0b0b6e",
  "audioId": null,
  "payload": {
    "text": "Nikako, ovo je samo test.",
    "type": "vtt.transcript.completed",
    "turnId": "e5163ff6-07ab-41de-84f3-82365e0b0b6e",
    "endedAt": "2026-10-03T07:47:14.372Z",
    "segmentId": "53d27d96-f0df-404a-905d-86ab68e02866",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:13.284Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  37. #37DIALOGdialog.response.preparing
    03 Oct 2026, 09:47:14
    Event payload
    {
  "id": "340ab82d-71ba-49d3-86b8-f37bd40d8a6b",
  "version": 1,
  "operationId": null,
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "text": "Nikako, ovo je samo test.",
    "type": "dialog.response.preparing",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  38. #38L1regression.started
    03 Oct 2026, 09:47:14 · agent
    Event payload
    {
  "id": "6d666d6a-64f1-4ec7-873c-e44790fde4a8",
  "version": 1,
  "operationId": "a23c9465-251c-432d-8b11-7d7f10b6b078",
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "a23c9465-251c-432d-8b11-7d7f10b6b078",
    "retryAllowed": true,
    "participantId": "agent"
  }
}
  39. #39L1silence.committed
    03 Oct 2026, 09:47:15 · callee
    Event payload
    {
  "id": "47bd94c5-9372-405a-9762-a28b7289fb2b",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13643.247949004173,
    "type": "silence.committed",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "c216d21d-9cab-4d43-a74c-1bfd8e133abc",
    "durationMs": 1120,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  40. #40L1audio.recording.saved
    03 Oct 2026, 09:47:16 · callee
    Event payload
    {
  "id": "0d46681b-8a8f-49f2-8076-85e488415ea8",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "6f756a60-2e2c-421a-9c9c-aa2e394b871b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6f756a60-2e2c-421a-9c9c-aa2e394b871b",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/6f756a60-2e2c-421a-9c9c-aa2e394b871b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1a343f008ce8a5f4157213cd72c7b0affcedbff6ca1cda5c19223e09702d845c"
      },
      "format": "pcm_s16le",
      "sha256": "fc44bfa0efc993c4b74712240db37d8e7b81f2af1afdb1d5b274bc31cccb69c1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:14.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  41. #41L1regression.finished
    03 Oct 2026, 09:47:17 · agent
    Event payload
    {
  "id": "76ff61d5-3837-426c-bf5c-e9198f66bc1d",
  "version": 1,
  "operationId": "a23c9465-251c-432d-8b11-7d7f10b6b078",
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "out_of_scope",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 2506.0943460017443,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "a23c9465-251c-432d-8b11-7d7f10b6b078",
    "participantId": "agent"
  }
}
  42. #42L1ttv.started
    03 Oct 2026, 09:47:17 · agent
    Event payload
    {
  "id": "188ef4e7-8f2c-4618-8f2d-a7a8c7521749",
  "version": 1,
  "operationId": "2484564b-8771-40ac-afcd-0efac1c2fccf",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "ttv.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "2484564b-8771-40ac-afcd-0efac1c2fccf",
    "participantId": "agent"
  }
}
  43. #43L1ttv.finished
    03 Oct 2026, 09:47:18 · agent
    Event payload
    {
  "id": "60c53b0d-9901-400d-a4b0-3b3173b4d99d",
  "version": 1,
  "operationId": "2484564b-8771-40ac-afcd-0efac1c2fccf",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "2484564b-8771-40ac-afcd-0efac1c2fccf",
    "participantId": "agent"
  }
}
  44. #44DIALOGdialog.response.ready
    03 Oct 2026, 09:47:18
    Event payload
    {
  "id": "bd52823c-0c3c-4072-8a3b-7d9a3db63f25",
  "version": 1,
  "operationId": null,
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.response.ready",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  45. #45DIALOGdialog.answer_received
    03 Oct 2026, 09:47:18 · callee
    Event payload
    {
  "id": "c29e7799-f846-4c18-9bbd-480b2dbd06a2",
  "version": 1,
  "operationId": null,
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "text": "Nikako, ovo je samo test.",
    "type": "dialog.answer_received",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "callee"
  }
}
  46. #46DIALOGdialog.agent.state
    03 Oct 2026, 09:47:18
    Event payload
    {
  "id": "4d8ec001-a162-466f-ae96-d5d584a66abc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastTurnId": "740e230a-b81f-458b-9091-cc5da35bba55",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "implementation": "aki@1"
  }
}
  47. #47DIALOGdialog.turn.started
    03 Oct 2026, 09:47:18 · agent
    Event payload
    {
  "id": "ef8e7cd8-e1e5-4438-a989-5747ad20cd43",
  "version": 1,
  "operationId": null,
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.started",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  48. #48L1audio.playback.started
    03 Oct 2026, 09:47:18 · agent
    Event payload
    {
  "id": "08f7dbf5-05b0-4f01-a213-07075082107f",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": "b59a8f57-a74b-4932-8cc0-caefb10dd9eb",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
      "asset": {
        "id": "b59a8f57-a74b-4932-8cc0-caefb10dd9eb",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/generated/b59a8f57-a74b-4932-8cc0-caefb10dd9eb.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1d824e395c9304caf570a867d7a30d1a61d5ed4316455e6babc01367884f184b"
      },
      "format": "pcm_s16le",
      "sha256": "d82ecb97795acd01661018cbb6035ffb540e74f6cb119c660aed6960c8d19273",
      "channels": 1,
      "byteLength": 314880,
      "durationMs": 6560,
      "sampleRate": 24000
    },
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  49. #49L1audio.recording.saved
    03 Oct 2026, 09:47:18 · callee
    Event payload
    {
  "id": "67ad286e-189f-491a-834e-5e90f6905547",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "b0b79ab7-66e6-482b-b1b1-3dc50a36c8e3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b0b79ab7-66e6-482b-b1b1-3dc50a36c8e3",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/b0b79ab7-66e6-482b-b1b1-3dc50a36c8e3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "93d4424d14cda69992602a312bfdde5d82ad78a7ff259d5b4db4f91b53c9e85b"
      },
      "format": "pcm_s16le",
      "sha256": "d5cc6851896541e0aa1c4bab44b91f11cedb6961c2dcb2b558912cebc2b96b6a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:16.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  50. #50L1audio.recording.saved
    03 Oct 2026, 09:47:20 · agent
    Event payload
    {
  "id": "734e55eb-9dc4-45ba-850b-63ffae4e8d87",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": "1eaeb655-1609-4381-9bf7-bc42b3f0d025",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1eaeb655-1609-4381-9bf7-bc42b3f0d025",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/1eaeb655-1609-4381-9bf7-bc42b3f0d025.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "442e974e5da7db26c375b9e6d2c5505afe13eaa816258f554d7af013e2d8c762"
      },
      "format": "pcm_s16le",
      "sha256": "d3a113cf5c0f8ba4763768b398e03d788f5b4d27de1c26a158a1f6e7b9bed32a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:18.282Z",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  51. #51L1audio.recording.saved
    03 Oct 2026, 09:47:20 · callee
    Event payload
    {
  "id": "bcdeb381-4806-4ce8-ba15-97bc12d0ce16",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "5fb4b3fc-8071-4946-8536-0114dc9e9609",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5fb4b3fc-8071-4946-8536-0114dc9e9609",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/5fb4b3fc-8071-4946-8536-0114dc9e9609.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f70711c0b0f54b1de192637269b1882dce71ae532ca9d98fc18b54a70297a287"
      },
      "format": "pcm_s16le",
      "sha256": "72e3f1a6afb9544146328b0e8eca6feb608b5de0f449a1d21b6afe5747caec2b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:18.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  52. #52L1audio.recording.saved
    03 Oct 2026, 09:47:22 · agent
    Event payload
    {
  "id": "cd1436cb-a431-4262-ba28-185738f43578",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": "378bdd3d-1cc8-44c0-8e50-02061e23aad9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "378bdd3d-1cc8-44c0-8e50-02061e23aad9",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/378bdd3d-1cc8-44c0-8e50-02061e23aad9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b587f6f948072736074d41d37e49c6d452cfb625f49b6a378ac00904b766793d"
      },
      "format": "pcm_s16le",
      "sha256": "44e49b0023c7d8f7a7ae7ff28915d37557a4196853cd3dcf416cf4ae42ea3894",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:20.282Z",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  53. #53L1audio.recording.saved
    03 Oct 2026, 09:47:22 · callee
    Event payload
    {
  "id": "0abd6cf3-e521-4ab7-9510-87c014ee0fd5",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "cd03df45-1f3d-48af-b2db-cdefd601e9e0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "cd03df45-1f3d-48af-b2db-cdefd601e9e0",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/cd03df45-1f3d-48af-b2db-cdefd601e9e0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7cbbc33d52766da0ebbf0b55507bd40a1dc264ba798e3053f0578897c1986f22"
      },
      "format": "pcm_s16le",
      "sha256": "250a20d0b76dbc620050158c22117b5928b0bd0d1f1ecb93966efbc5aefafa8a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:20.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  54. #54L1audio.recording.saved
    03 Oct 2026, 09:47:24 · agent
    Event payload
    {
  "id": "f3c0b8b0-1108-42f9-93a5-7c6d46a6152f",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": "1a21a921-6f68-40d4-a3c9-a4eb53c07f41",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1a21a921-6f68-40d4-a3c9-a4eb53c07f41",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/1a21a921-6f68-40d4-a3c9-a4eb53c07f41.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d373b63c66336267ef3a76e1433c4adef6763220eb24db28f0704276071c77df"
      },
      "format": "pcm_s16le",
      "sha256": "7f203a3550a13a69ca0103341a545fa7041974c6c845f126dc94299d1149eac7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:22.282Z",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  55. #55L1audio.recording.saved
    03 Oct 2026, 09:47:24 · callee
    Event payload
    {
  "id": "9bd062f9-9a02-4c9b-921a-4f4f6be5334a",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "20e70711-aa39-45ee-a82b-16d9c0450392",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "20e70711-aa39-45ee-a82b-16d9c0450392",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/20e70711-aa39-45ee-a82b-16d9c0450392.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "97ad9e2fd2971b51f6eb05ab56bbe8ee17dbac20feca0b53a4a052ab64f21baa"
      },
      "format": "pcm_s16le",
      "sha256": "a8c909658e4eedc7eb673d0740238926bde6e6858c8f08da6dc757dac0321e66",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:22.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  56. #56L1audio.playback.finished
    03 Oct 2026, 09:47:25 · agent
    Event payload
    {
  "id": "4e9e3b24-d8a9-46df-8f2f-f2581601c7b3",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  57. #57DIALOGdialog.turn.completed
    03 Oct 2026, 09:47:25 · agent
    Event payload
    {
  "id": "43c474a1-70db-483d-b3d5-31fd85005740",
  "version": 1,
  "operationId": null,
  "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.completed",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "740e230a-b81f-458b-9091-cc5da35bba55",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  58. #58DIALOGdialog.agent.state
    03 Oct 2026, 09:47:25
    Event payload
    {
  "id": "ba1a3297-c394-48bd-beb1-dace1e91d903",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastPhrase": "out_of_scope",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "implementation": "aki@1"
  }
}
  59. #59L1audio.recording.saved
    03 Oct 2026, 09:47:25 · agent
    Event payload
    {
  "id": "817d2081-6674-4a1c-81f3-5da54bc4a9ec",
  "version": 1,
  "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
  "turnId": null,
  "audioId": "ff9b9e64-5df3-4f31-a59c-1f99ce0e9137",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ff9b9e64-5df3-4f31-a59c-1f99ce0e9137",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/ff9b9e64-5df3-4f31-a59c-1f99ce0e9137.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ee4d79df44c0a474ce66472fe2b591d60c24bcbdb0430f50828b0b31737f5380"
      },
      "format": "pcm_s16le",
      "sha256": "b795be3c726a2bea8dd5b0e3a7aca99991686b106077334175bf37b9a5b59f7f",
      "channels": 1,
      "byteLength": 41280,
      "durationMs": 860,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:24.282Z",
    "operationId": "1cd4fc56-a882-4285-ba32-0b5900bb67e9",
    "participantId": "agent"
  }
}
  60. #60L1speech.started
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "948f3cee-e4bd-4cc5-abe9-e289bc5a3e9d",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 24331.247949004173,
    "type": "speech.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  61. #61L1speech.stopped
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "a4f8f14a-b5e9-4a95-8df2-edd9298f9201",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 24427.247949004173,
    "type": "speech.stopped",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "1500dbe3-31bd-469c-91e2-fb65820e2b04",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  62. #62L1silence.soft
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "1913f799-2205-4406-aeb7-17235d5f5469",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 24779.247949004173,
    "type": "silence.soft",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "1500dbe3-31bd-469c-91e2-fb65820e2b04",
    "durationMs": 352,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  63. #63L1audio.recording.saved
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "be3363ef-06e7-4009-b46e-714af2d27482",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "ba2fc0bd-cc71-49e5-b2ad-6a01f3de0a9b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ba2fc0bd-cc71-49e5-b2ad-6a01f3de0a9b",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/ba2fc0bd-cc71-49e5-b2ad-6a01f3de0a9b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7afe00119e8c5e4e8fac275ce560747582226fde1f438bbcfc5223e8444e508c"
      },
      "format": "pcm_s16le",
      "sha256": "b4c3223af856199a034d533cb648cfda132b59f1a4888c892b4815b64179f2d4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:24.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  64. #64L1vtt.transcript.delta
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "976328c9-de95-472a-a342-57d2a58bbfdb",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": "cd092aed-e83e-4a3d-a53c-3f67137ea263",
  "audioId": null,
  "payload": {
    "text": " Ne želim.",
    "type": "vtt.transcript.delta",
    "turnId": "cd092aed-e83e-4a3d-a53c-3f67137ea263",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  65. #65L1vtt.transcript.completed
    03 Oct 2026, 09:47:26 · callee
    Event payload
    {
  "id": "cea4162b-2b60-4650-9f92-5e575876b884",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": "cd092aed-e83e-4a3d-a53c-3f67137ea263",
  "audioId": null,
  "payload": {
    "text": "Ne želim.",
    "type": "vtt.transcript.completed",
    "turnId": "cd092aed-e83e-4a3d-a53c-3f67137ea263",
    "endedAt": "2026-10-03T07:47:26.276Z",
    "segmentId": "8bb223fb-fe51-43c3-bed2-055f43e4352f",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:26.180Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  66. #66DIALOGdialog.response.preparing
    03 Oct 2026, 09:47:26
    Event payload
    {
  "id": "84f61179-e573-42d6-b217-694341b99638",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "text": "Ne želim.",
    "type": "dialog.response.preparing",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  67. #67L1ttv.started
    03 Oct 2026, 09:47:26 · agent
    Event payload
    {
  "id": "32cc6f50-ea62-4f52-aca3-14acba32930d",
  "version": 1,
  "operationId": "133a6257-86b0-4733-8601-4745f0483c2c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "U redu. Hvala Vam na pozivu i prijatan dan.",
    "type": "ttv.started",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "133a6257-86b0-4733-8601-4745f0483c2c",
    "participantId": "agent"
  }
}
  68. #68L1ttv.finished
    03 Oct 2026, 09:47:27 · agent
    Event payload
    {
  "id": "820a0b31-2ee0-43e0-be0a-0366fd169b2d",
  "version": 1,
  "operationId": "133a6257-86b0-4733-8601-4745f0483c2c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "133a6257-86b0-4733-8601-4745f0483c2c",
    "participantId": "agent"
  }
}
  69. #69DIALOGdialog.response.ready
    03 Oct 2026, 09:47:27
    Event payload
    {
  "id": "3d3aea24-32d0-4f6a-96bb-162049bfa748",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "text": "U redu. Hvala Vam na pozivu i prijatan dan.",
    "type": "dialog.response.ready",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  70. #70L1silence.committed
    03 Oct 2026, 09:47:27 · callee
    Event payload
    {
  "id": "1aad50b8-cb90-430b-931b-c63cf99e834a",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 25547.247949004173,
    "type": "silence.committed",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "silenceId": "1500dbe3-31bd-469c-91e2-fb65820e2b04",
    "durationMs": 1120,
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  71. #71DIALOGdialog.answer_received
    03 Oct 2026, 09:47:27 · callee
    Event payload
    {
  "id": "f84ef3d2-6db0-4f6c-8f5b-5e211ea3e3b0",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "text": "Ne želim.",
    "type": "dialog.answer_received",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "callee"
  }
}
  72. #72DIALOGdialog.agent.state
    03 Oct 2026, 09:47:27
    Event payload
    {
  "id": "7b3b5ec5-c51f-4809-a010-bc409b4ee953",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "done",
      "terminal": {
        "reason": "declined"
      },
      "fragments": [],
      "lastTurnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "implementation": "aki@1"
  }
}
  73. #73DIALOGdialog.termination.requested
    03 Oct 2026, 09:47:27
    Event payload
    {
  "id": "e06b7471-8c36-457b-a239-1e945c75d066",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "type": "dialog.termination.requested",
    "cause": "guard",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "goalId": "aki.balance",
    "reason": "declined",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "guardId": "declined",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "goalIndex": 0,
    "iteration": 2
  }
}
  74. #74DIALOGdialog.turn.started
    03 Oct 2026, 09:47:27 · agent
    Event payload
    {
  "id": "d17de88b-407e-4007-b8d7-aec8bb7b8816",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "U redu. Hvala Vam na pozivu i prijatan dan.",
    "type": "dialog.turn.started",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  75. #75L1audio.playback.started
    03 Oct 2026, 09:47:27 · agent
    Event payload
    {
  "id": "57195f3d-5e71-4793-899e-47b4e959d234",
  "version": 1,
  "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
  "turnId": null,
  "audioId": "0b0dd9a8-6bdc-4bfd-a41e-b8987d259a92",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "U redu. Hvala Vam na pozivu i prijatan dan.",
      "asset": {
        "id": "0b0dd9a8-6bdc-4bfd-a41e-b8987d259a92",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/generated/0b0dd9a8-6bdc-4bfd-a41e-b8987d259a92.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d8e0bcf916d28c0be75477cda139f7cc1415c125e56e150bd1ba0da7696221ad"
      },
      "format": "pcm_s16le",
      "sha256": "d1da4965a2c37d1ef7cabd08d869e97acd7528846bbfd14dd84449f2f27c1a4e",
      "channels": 1,
      "byteLength": 115200,
      "durationMs": 2400,
      "sampleRate": 24000
    },
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
    "participantId": "agent"
  }
}
  76. #76L1audio.recording.saved
    03 Oct 2026, 09:47:28 · callee
    Event payload
    {
  "id": "300ca08e-722e-416e-b5db-4bb15db22880",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "45e6f8f0-3863-40c1-b5dd-9736419bd40b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "45e6f8f0-3863-40c1-b5dd-9736419bd40b",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/45e6f8f0-3863-40c1-b5dd-9736419bd40b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7131275c60b90118701e11272e7e6d2187f2312d3ceac6e89f437493ec99d452"
      },
      "format": "pcm_s16le",
      "sha256": "d3c63899815387751c4fe815411b62d57eca79ce28765da2252c5bca3fc7bccb",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:26.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  77. #77L1audio.recording.saved
    03 Oct 2026, 09:47:29 · agent
    Event payload
    {
  "id": "1ef48d15-adeb-49d8-9a52-41572e8fe761",
  "version": 1,
  "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
  "turnId": null,
  "audioId": "d7d9081f-7bde-4f5b-911e-f23ed954ba58",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d7d9081f-7bde-4f5b-911e-f23ed954ba58",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/d7d9081f-7bde-4f5b-911e-f23ed954ba58.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "330797b31ab4b8dc979ea08a6994b4ea80c6da8135679a33e995041480d7cadc"
      },
      "format": "pcm_s16le",
      "sha256": "d29fa6cd24a55fd88dca2c820c384ed2173a67b97275826fc39a0cb369173516",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:27.425Z",
    "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
    "participantId": "agent"
  }
}
  78. #78L1audio.playback.finished
    03 Oct 2026, 09:47:30 · agent
    Event payload
    {
  "id": "1ab84f30-0155-469a-aa65-25f92431706c",
  "version": 1,
  "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
    "participantId": "agent"
  }
}
  79. #79DIALOGdialog.turn.completed
    03 Oct 2026, 09:47:30 · agent
    Event payload
    {
  "id": "2db346b3-d7eb-4874-a615-2d044adca399",
  "version": 1,
  "operationId": null,
  "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "U redu. Hvala Vam na pozivu i prijatan dan.",
    "type": "dialog.turn.completed",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "turnId": "a4bf6262-cde5-4b17-b7ba-4d1ee2cc0353",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "participantId": "agent"
  }
}
  80. #80L1audio.recording.saved
    03 Oct 2026, 09:47:30 · agent
    Event payload
    {
  "id": "3097a189-1cc0-47f8-9c0a-953e400a752e",
  "version": 1,
  "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
  "turnId": null,
  "audioId": "3884b5e9-448f-435e-9c0d-013fafcb91a0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3884b5e9-448f-435e-9c0d-013fafcb91a0",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/3884b5e9-448f-435e-9c0d-013fafcb91a0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e474b41974300660aa7d9f3551fdb003001a9113830aa6d628c15e4d40323bac"
      },
      "format": "pcm_s16le",
      "sha256": "28e705f5896f6c23bf0d849c45fad9884ffcfb74d031241069b6a58c070b0db2",
      "channels": 1,
      "byteLength": 33600,
      "durationMs": 700,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:29.425Z",
    "operationId": "6d1d470e-5589-440a-9c1f-edf0c9e8ba99",
    "participantId": "agent"
  }
}
  81. #81CALLcall.participant_left
    03 Oct 2026, 09:47:30 · callee
    Event payload
    {
  "id": "79f4c95a-7d16-44bd-8e81-3ad997c93c54",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "reason": "declined",
    "participantId": "callee"
  }
}
  82. #82CALLcall.ended
    03 Oct 2026, 09:47:30
    Event payload
    {
  "id": "2f5f7067-f77d-4518-b273-9d1a50188f35",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "reason": "declined"
  }
}
  83. #83DIALOGdialog.ended
    03 Oct 2026, 09:47:30
    Event payload
    {
  "id": "ff7265f0-31d3-4c4d-9f7d-5e6abaab58e1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "61c48a46-40d2-4a5c-b46c-e6ff2bae52c5",
    "reason": "declined",
    "dialogId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e"
  }
}
  84. #84L1vtt.transcript.delta
    03 Oct 2026, 09:47:30 · callee
    Event payload
    {
  "id": "b6f2fbe7-3046-442f-a85d-b035b98818e0",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": "8ec0280a-0211-4ad0-8988-d163543c75cd",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "8ec0280a-0211-4ad0-8988-d163543c75cd",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  85. #85L1vtt.finished
    03 Oct 2026, 09:47:30 · callee
    Event payload
    {
  "id": "ed90c72f-8fa2-4761-acd5-5b0a0de75b96",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}
  86. #86L1audio.recording.saved
    03 Oct 2026, 09:47:30 · callee
    Event payload
    {
  "id": "5c6a9140-8ac4-44bc-8010-36353625704b",
  "version": 1,
  "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
  "turnId": null,
  "audioId": "1f631507-a8fc-406e-84ce-774308f66fa4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1f631507-a8fc-406e-84ce-774308f66fa4",
        "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/1f631507-a8fc-406e-84ce-774308f66fa4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bb38ccab2fbc910d864f0b1f701f820c5ca6d4cf802a49968b38b5867097a8b5"
      },
      "format": "pcm_s16le",
      "sha256": "be0321aa404b30b3db10da61260e7367a705257e951ec5e107c6d85b78c08803",
      "channels": 1,
      "byteLength": 71040,
      "durationMs": 1480,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
    "startedAt": "2026-10-03T07:47:28.660Z",
    "operationId": "dfd4d7ab-c683-4910-b329-69b21f12a0ce",
    "participantId": "callee"
  }
}

Stored audio

26 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "0f5986f1-c87b-44be-89fc-883e777bb660",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/0f5986f1-c87b-44be-89fc-883e777bb660.wav",
  "sha256": "d611b4947e252a91ccd34716d34363e0116113e26d2ad141fcc98913f926bfd9"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "0189d704-d61c-4f13-b5ea-9215a3b4211d",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/0189d704-d61c-4f13-b5ea-9215a3b4211d.wav",
  "sha256": "7f04c3b0aebfdff92a4e98be52243d9fe9212312bcc9746bbd927017f9d39f65"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "d3792beb-5dde-46b7-9fee-8ab5759a9789",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/d3792beb-5dde-46b7-9fee-8ab5759a9789.wav",
  "sha256": "71033bf1bc72246f8b0dc5fecc25fa2d799554017d2968ac92b7bc4dc0a0bb6b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "7031603e-1715-45f0-965f-2af02a1fad11",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/7031603e-1715-45f0-965f-2af02a1fad11.wav",
  "sha256": "1d2ed29996be23c995318e018840cf3761671309392b18122954725762bea6a7"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "76801ccb-1646-42af-96a4-6808bb992266",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/76801ccb-1646-42af-96a4-6808bb992266.wav",
  "sha256": "f5c286ab5fa2cc71cbae350bd498d7aae350c8f071413dd768e800d45eb5aa14"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "5152f22c-e51d-4da0-8290-e2cb45a040fc",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/5152f22c-e51d-4da0-8290-e2cb45a040fc.wav",
  "sha256": "3f98ece8dd396a35efbda61013b6b306c4157ef07e5390ecff062fd9b4cdbbdf"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "53b81639-bd5c-46c1-9494-a45fd64e3446",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/53b81639-bd5c-46c1-9494-a45fd64e3446.wav",
  "sha256": "b4df57ddec9bd64ddd37ea68a8f516b1c97ed6edfea8435868ae957f1b9a4eea"
}

Precompiled greeting

1.98s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "780e8aca-61b8-4d0c-8d6c-c524ee0dd530",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/780e8aca-61b8-4d0c-8d6c-c524ee0dd530.wav",
  "sha256": "a2e49f593eb9752798c3e8d20a98458b1a6584ea137e70c74c2c0202ce08eb0e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "d7b7fcc6-6d7e-4d51-b622-b9b46b11a0ad",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/d7b7fcc6-6d7e-4d51-b622-b9b46b11a0ad.wav",
  "sha256": "407643b9953e7895cfbdb9fdef7f8b2a4737f18f133f53f574bc6e0b8a856969"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "288042b5-79aa-46d7-84cf-2cad20514c56",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/288042b5-79aa-46d7-84cf-2cad20514c56.wav",
  "sha256": "40d2bff8ff6b57ebac83e23c6fe7d04f4904fdcebfcc320f94efbe0277395461"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "6f756a60-2e2c-421a-9c9c-aa2e394b871b",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/6f756a60-2e2c-421a-9c9c-aa2e394b871b.wav",
  "sha256": "1a343f008ce8a5f4157213cd72c7b0affcedbff6ca1cda5c19223e09702d845c"
}

agent-response

“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”

6.56s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "b59a8f57-a74b-4932-8cc0-caefb10dd9eb",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/generated/b59a8f57-a74b-4932-8cc0-caefb10dd9eb.wav",
  "sha256": "1d824e395c9304caf570a867d7a30d1a61d5ed4316455e6babc01367884f184b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "b0b79ab7-66e6-482b-b1b1-3dc50a36c8e3",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/b0b79ab7-66e6-482b-b1b1-3dc50a36c8e3.wav",
  "sha256": "93d4424d14cda69992602a312bfdde5d82ad78a7ff259d5b4db4f91b53c9e85b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "1eaeb655-1609-4381-9bf7-bc42b3f0d025",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/1eaeb655-1609-4381-9bf7-bc42b3f0d025.wav",
  "sha256": "442e974e5da7db26c375b9e6d2c5505afe13eaa816258f554d7af013e2d8c762"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "5fb4b3fc-8071-4946-8536-0114dc9e9609",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/5fb4b3fc-8071-4946-8536-0114dc9e9609.wav",
  "sha256": "f70711c0b0f54b1de192637269b1882dce71ae532ca9d98fc18b54a70297a287"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "378bdd3d-1cc8-44c0-8e50-02061e23aad9",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/378bdd3d-1cc8-44c0-8e50-02061e23aad9.wav",
  "sha256": "b587f6f948072736074d41d37e49c6d452cfb625f49b6a378ac00904b766793d"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "cd03df45-1f3d-48af-b2db-cdefd601e9e0",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/cd03df45-1f3d-48af-b2db-cdefd601e9e0.wav",
  "sha256": "7cbbc33d52766da0ebbf0b55507bd40a1dc264ba798e3053f0578897c1986f22"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "1a21a921-6f68-40d4-a3c9-a4eb53c07f41",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/1a21a921-6f68-40d4-a3c9-a4eb53c07f41.wav",
  "sha256": "d373b63c66336267ef3a76e1433c4adef6763220eb24db28f0704276071c77df"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "20e70711-aa39-45ee-a82b-16d9c0450392",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/20e70711-aa39-45ee-a82b-16d9c0450392.wav",
  "sha256": "97ad9e2fd2971b51f6eb05ab56bbe8ee17dbac20feca0b53a4a052ab64f21baa"
}

Precompiled greeting

0.86s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "ff9b9e64-5df3-4f31-a59c-1f99ce0e9137",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/ff9b9e64-5df3-4f31-a59c-1f99ce0e9137.wav",
  "sha256": "ee4d79df44c0a474ce66472fe2b591d60c24bcbdb0430f50828b0b31737f5380"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "ba2fc0bd-cc71-49e5-b2ad-6a01f3de0a9b",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/ba2fc0bd-cc71-49e5-b2ad-6a01f3de0a9b.wav",
  "sha256": "7afe00119e8c5e4e8fac275ce560747582226fde1f438bbcfc5223e8444e508c"
}

agent-response

“U redu. Hvala Vam na pozivu i prijatan dan.”

2.40s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "0b0dd9a8-6bdc-4bfd-a41e-b8987d259a92",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/generated/0b0dd9a8-6bdc-4bfd-a41e-b8987d259a92.wav",
  "sha256": "d8e0bcf916d28c0be75477cda139f7cc1415c125e56e150bd1ba0da7696221ad"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "45e6f8f0-3863-40c1-b5dd-9736419bd40b",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/45e6f8f0-3863-40c1-b5dd-9736419bd40b.wav",
  "sha256": "7131275c60b90118701e11272e7e6d2187f2312d3ceac6e89f437493ec99d452"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "d7d9081f-7bde-4f5b-911e-f23ed954ba58",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/d7d9081f-7bde-4f5b-911e-f23ed954ba58.wav",
  "sha256": "330797b31ab4b8dc979ea08a6994b4ea80c6da8135679a33e995041480d7cadc"
}

Precompiled greeting

0.70s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "3884b5e9-448f-435e-9c0d-013fafcb91a0",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/agent/3884b5e9-448f-435e-9c0d-013fafcb91a0.wav",
  "sha256": "e474b41974300660aa7d9f3551fdb003001a9113830aa6d628c15e4d40323bac"
}

Precompiled greeting

1.48s · 24 kHz · Mono

Download WAV ↓

Storage reference
{
  "id": "1f631507-a8fc-406e-84ce-774308f66fa4",
  "bucket": "livekit-node-stage",
  "key": "recordings/61c48a46-40d2-4a5c-b46c-e6ff2bae52c5/audio/caller/1f631507-a8fc-406e-84ce-774308f66fa4.wav",
  "sha256": "bb38ccab2fbc910d864f0b1f701f820c5ca6d4cf802a49968b38b5867097a8b5"
}

Initial dialog state

View snapshot
{
  "id": "1180b2d0-34b0-498d-a93d-eaef851f0d7e",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381641906137",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Aki",
        "name": "Aki",
        "audios": {
          "greeting": {
            "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "a6d918309ffcf04e2252f48bc350f0e6d46e301feb4597da47664c24fc34bb12",
            "channels": 1,
            "byteLength": 368640,
            "durationMs": 7680,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "АИК банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "АИК банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.