+381641011881

Inbound call · 08 Oct 2026, 13:52:36

Ended

Call ID: 565cfa1d-5f96-4dc5-a194-83a5fdd5baa4
Dialog ID: c5eeba4b-9c73-414e-929c-df11b9fee398
Answered: 08 Oct 2026, 13:52:37
Ended · talk time: 08 Oct 2026, 13:54:39 · 2m 02s
SIP call ID · last SIP status: SCL_f92DCfjspYnG · active
End reason: balance_closed
Room: phone-_+381641011881_xNfsRLCMcHAB
History coverage: 386 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381641011881

History

Greeting submissive (protected) · Turns assertive · 565cfa1d

ended · balance_closed

Goal achieved · balance_closed

No speech at this point

0:002:02

Event timeline

Download history

#1CALLcall.created+-0.12s

08 Oct 2026, 13:52:35

Event payload

{
  "id": "8adbd330-cfff-423c-9376-8ea1641f1488",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+381641011881_xNfsRLCMcHAB",
    "type": "call.created",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "number": "+381641011881",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.12s

08 Oct 2026, 13:52:35

Event payload

{
  "id": "dbf51745-31b0-44d7-9218-51afdcefcd7b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4"
  }
}

#3DIALOGdialog.started+-0.12s

08 Oct 2026, 13:52:35

Event payload

{
  "id": "19fa8994-49bf-4d18-b2eb-b61da07fe6ac",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#4CALLcall.participant_joined+0.03s

08 Oct 2026, 13:52:36 · callee

Event payload

{
  "id": "a7e51987-0be9-4742-9886-e120d9740460",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.03s

08 Oct 2026, 13:52:36

Event payload

{
  "id": "defc6ca6-eaf0-4aad-9a89-560de838ba25",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "sipCallId": "SCL_f92DCfjspYnG",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+1.11s

08 Oct 2026, 13:52:37

Event payload

{
  "id": "a4b1b229-86bd-4966-93eb-c87bf19fb198",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "sipCallId": "SCL_f92DCfjspYnG",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+1.11s

08 Oct 2026, 13:52:37

Event payload

{
  "id": "bcc1c9f0-dc72-4705-8ec3-67ce6250739d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4"
  }
}

#8L1vtt.started+1.13s

08 Oct 2026, 13:52:37 · callee

Event payload

{
  "id": "84dfc4b0-a8bd-4887-b41d-c16282554988",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+1.15s

08 Oct 2026, 13:52:37

Event payload

{
  "id": "6e8cf490-3dba-4b11-a59f-e576be508e51",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#10L1silence.soft+1.48s

08 Oct 2026, 13:52:37 · callee

Event payload

{
  "id": "6dc8358b-f27c-402f-b355-f4f7c5c82247",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1152.0364929999996,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "7b61e132-4eed-4751-8288-e06e4ee873e9",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#11L1speech.started+2.19s

08 Oct 2026, 13:52:38 · callee

Event payload

{
  "id": "2ff132b8-10fd-43e8-8718-3d2a6b351014",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1856.0364929999996,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#12L1audio.recording.saved+3.19s

08 Oct 2026, 13:52:39 · callee

Event payload

{
  "id": "a2d0790a-b21b-46d1-8e0b-b33b53a98bed",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "56caba6f-5d7b-44e4-8e63-1b2d52ba4766",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "56caba6f-5d7b-44e4-8e63-1b2d52ba4766",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/56caba6f-5d7b-44e4-8e63-1b2d52ba4766.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4dabcbd807003eca5d4af0bf667acb3d36f800560d2c163655e153aace42ba8d"
      },
      "format": "pcm_s16le",
      "sha256": "98a4ec1d40069a7dd858fe06cefa60c07da6286bea007502b66b666de1e77455",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:37.189Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#13L1speech.stopped+3.32s

08 Oct 2026, 13:52:39 · callee

Event payload

{
  "id": "8dd1ae9b-61cc-45a0-8030-86cb354a6d34",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2988.8350140000002,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c8027239-2ca6-4ae9-8679-d5d566f3bea9",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#14L1speech.started+3.42s

08 Oct 2026, 13:52:39 · callee

Event payload

{
  "id": "d3d96572-aff9-4132-831d-326277391b4f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 3084.8350140000002,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#15L1speech.stopped+4.66s

08 Oct 2026, 13:52:40 · callee

Event payload

{
  "id": "44bbd096-73bf-440d-ad5a-94db65aa806e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 4332.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "6992c863-dc51-4155-a049-0b554b065473",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#16L1speech.started+4.86s

08 Oct 2026, 13:52:40 · callee

Event payload

{
  "id": "41db16d9-04c8-4fb2-b003-46686992b66a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 4524.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+5.15s

08 Oct 2026, 13:52:41 · callee

Event payload

{
  "id": "409e2392-df0a-4b60-a9d2-d478a8286458",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "dcd8f002-9fc0-47bb-8714-d63083c9793c",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dcd8f002-9fc0-47bb-8714-d63083c9793c",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/dcd8f002-9fc0-47bb-8714-d63083c9793c.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fda046126065fcef43e42876d53f76decae5b108a0972057d1df3662a14d4151"
      },
      "format": "pcm_s16le",
      "sha256": "2ef5d03340906d1f348da3c04638aade9d6e9fa950be0d670eb3e016f74eb895",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:39.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#18L1speech.stopped+5.91s

08 Oct 2026, 13:52:41 · callee

Event payload

{
  "id": "47030111-29c6-4d90-80d6-ba51558b6e7b",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5580.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "285456b8-a3d9-4126-9adc-ceb6fc62a81c",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#19L1silence.soft+6.26s

08 Oct 2026, 13:52:42 · callee

Event payload

{
  "id": "f63d7bdf-ae4b-4a9c-abf6-c6bf9fec5ded",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5932.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "285456b8-a3d9-4126-9adc-ceb6fc62a81c",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#20L1vtt.transcript.delta+6.39s

08 Oct 2026, 13:52:42 · callee

Event payload

{
  "id": "e85fa2d0-4637-4534-8909-91152880215c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "1d36280e-4ea3-45a6-a4cf-158f6c70cea0",
  "audioId": null,
  "payload": {
    "text": "Zdravo, Ati. Zdravo, halo, Ati. Atiče?",
    "type": "vtt.transcript.delta",
    "turnId": "1d36280e-4ea3-45a6-a4cf-158f6c70cea0",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#21L1vtt.transcript.completed+6.40s

08 Oct 2026, 13:52:42 · callee

Event payload

{
  "id": "6b02f4ef-0413-4ee7-a157-3c3ed4b28680",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "1d36280e-4ea3-45a6-a4cf-158f6c70cea0",
  "audioId": null,
  "payload": {
    "text": "Zdravo, Ati. Zdravo, halo, Ati. Atiče?",
    "type": "vtt.transcript.completed",
    "turnId": "1d36280e-4ea3-45a6-a4cf-158f6c70cea0",
    "endedAt": "2026-10-08T11:52:41.969Z",
    "segmentId": "60778761-6669-4110-aadf-64674fecd4b8",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:38.245Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#22L1silence.committed+7.03s

08 Oct 2026, 13:52:43 · callee

Event payload

{
  "id": "60ff1a68-6087-4b02-b1fe-2a0c76b5f764",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 6700.835014,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "285456b8-a3d9-4126-9adc-ceb6fc62a81c",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#23DIALOGdialog.turn.started+7.03s

08 Oct 2026, 13:52:43 · agent

Event payload

{
  "id": "099f352f-3cf7-44c6-8766-a8bc71cbdd66",
  "version": 1,
  "operationId": null,
  "turnId": "bef8d936-62b5-4115-bc93-0a182b1ce427",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "bef8d936-62b5-4115-bc93-0a182b1ce427",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#24L1audio.playback.started+7.05s

08 Oct 2026, 13:52:43 · agent

Event payload

{
  "id": "f2cc11c2-c8c1-4de5-9c58-93ca550b7c94",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "d6b2675ea699e61bcd77044cb24180690cd436e24c64f91c28d74ff5b67a8c7e",
      "channels": 1,
      "byteLength": 433920,
      "durationMs": 9040,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#25L1audio.playback.first_frame+7.05s

08 Oct 2026, 13:52:43 · agent

Event payload

{
  "id": "0aa8b8f9-86f8-4010-988f-dd69ba3c7837",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "firstFrameAt": "2026-10-08T11:52:43.111Z",
    "participantId": "agent"
  }
}

#26L1audio.recording.saved+7.15s

08 Oct 2026, 13:52:43 · callee

Event payload

{
  "id": "169a49e7-b778-480c-a6b2-6d229f01de27",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "d8fdff0c-8ddc-4941-853d-571d49e23612",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d8fdff0c-8ddc-4941-853d-571d49e23612",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/d8fdff0c-8ddc-4941-853d-571d49e23612.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a3a90d71f41649bbdb5f6a749d5be0d16e9fedd573b8bd3d72c08b94d3ef6c48"
      },
      "format": "pcm_s16le",
      "sha256": "52789a4e35436e8046a241cd7ba3022221e89a98db359aa37dfdcf725ea0f9ad",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:41.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#27L1speech.started+7.13s

08 Oct 2026, 13:52:43 · callee

Event payload

{
  "id": "4e3a6263-d17a-4b50-a37a-3fcf423e8da8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 6796.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#28L1speech.stopped+8.54s

08 Oct 2026, 13:52:44 · callee

Event payload

{
  "id": "211fb7fe-d737-4d97-885a-bc48318a0b40",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 8204.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c76a45a3-ca28-479a-82b8-bce808bb9142",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#29L1silence.soft+8.89s

08 Oct 2026, 13:52:44 · callee

Event payload

{
  "id": "44fe50ba-b3a1-4766-a9d3-f6fd488a04bb",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 8556.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c76a45a3-ca28-479a-82b8-bce808bb9142",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#30L1vtt.transcript.delta+9.01s

08 Oct 2026, 13:52:45 · callee

Event payload

{
  "id": "7616846d-f428-4089-aa38-7e6359eb693e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "15bc9c12-7faa-41a1-99e2-de89e2f272a1",
  "audioId": null,
  "payload": {
    "text": " Ja nemam šanse.",
    "type": "vtt.transcript.delta",
    "turnId": "15bc9c12-7faa-41a1-99e2-de89e2f272a1",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#31L1vtt.transcript.completed+9.02s

08 Oct 2026, 13:52:45 · callee

Event payload

{
  "id": "5d3315e8-885b-47cc-9df3-c633e2999cc7",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "15bc9c12-7faa-41a1-99e2-de89e2f272a1",
  "audioId": null,
  "payload": {
    "text": "Ja nemam šanse.",
    "type": "vtt.transcript.completed",
    "turnId": "15bc9c12-7faa-41a1-99e2-de89e2f272a1",
    "endedAt": "2026-10-08T11:52:44.593Z",
    "segmentId": "a0238ae5-88e3-4584-80f6-3cd5854e3bb4",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:43.185Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#32L1audio.recording.saved+9.11s

08 Oct 2026, 13:52:45 · agent

Event payload

{
  "id": "56a1af2e-6a15-404b-a3e1-8b390053acd7",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": "392a41af-f88e-4432-b831-3dad683b56af",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "392a41af-f88e-4432-b831-3dad683b56af",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/392a41af-f88e-4432-b831-3dad683b56af.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bee08fb3ad099b1f43eeb638d57345d8660e29dd8e5b13404b37550bdd2d7e72"
      },
      "format": "pcm_s16le",
      "sha256": "4f486e823b49ed23edd718d25dccda2378e97c0bbbc3a93821eca22b094ec6d3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:43.111Z",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#33L1audio.recording.saved+9.15s

08 Oct 2026, 13:52:45 · callee

Event payload

{
  "id": "27626e14-72dd-4427-85e7-2c5d3ab8953f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "788547b3-b1bc-409f-be3c-e2da939677d6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "788547b3-b1bc-409f-be3c-e2da939677d6",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/788547b3-b1bc-409f-be3c-e2da939677d6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8eabb71c1d14b0abd0a83d547e31a566093af4f1232fa6ab53a1db1ab05293ff"
      },
      "format": "pcm_s16le",
      "sha256": "2629d2abe035af396d5449a1eca8ef9f68f37d24230f1e4c0bf0fba329d268bf",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:43.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#34L1silence.committed+9.65s

08 Oct 2026, 13:52:45 · callee

Event payload

{
  "id": "3ae4293b-4c8a-4b5e-9b16-98499a7e4bbc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 9324.835014,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c76a45a3-ca28-479a-82b8-bce808bb9142",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#35L1audio.recording.saved+11.11s

08 Oct 2026, 13:52:47 · agent

Event payload

{
  "id": "920f4128-6500-4bb7-9e77-9619f05aac89",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": "c80128f8-d6be-49fa-bfed-d2a34d553e9b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c80128f8-d6be-49fa-bfed-d2a34d553e9b",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c80128f8-d6be-49fa-bfed-d2a34d553e9b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a6869ca487ba65d78b30215a786bda778e7132886fbe32b049645e9f4eaab794"
      },
      "format": "pcm_s16le",
      "sha256": "fdb544241fbf08ff45ff52f533a3e4c16053b9a9a59497b6b4775dfc2c7b7043",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:45.111Z",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#36L1audio.recording.saved+11.14s

08 Oct 2026, 13:52:47 · callee

Event payload

{
  "id": "1f5ca643-5d7a-43f7-a819-df1bc0595e49",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "5193c8ff-b23a-4f05-977f-c806140d7508",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5193c8ff-b23a-4f05-977f-c806140d7508",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/5193c8ff-b23a-4f05-977f-c806140d7508.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "46dba67250df063a7992e09032775431b23e0007fb89bdfebd7ffa086e3694bc"
      },
      "format": "pcm_s16le",
      "sha256": "17ff559476f30d5afe7590bad4419ac04ebafe20085951a46667f86695a4688e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:45.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#37L1audio.recording.saved+13.11s

08 Oct 2026, 13:52:49 · agent

Event payload

{
  "id": "28c56e9a-7e14-424b-b198-b70c5d962e68",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": "3f6d5982-be09-4dc1-a9e9-dbaf2a9e0106",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3f6d5982-be09-4dc1-a9e9-dbaf2a9e0106",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/3f6d5982-be09-4dc1-a9e9-dbaf2a9e0106.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8b2a6d30818741c5453a438676ac295d4194b67a707589090713bf8be94d2fac"
      },
      "format": "pcm_s16le",
      "sha256": "67d3c158e46751a22c3be0f3d4d842b80612cea9fb61a59ba3055a0d7919677e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:47.111Z",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#38L1audio.recording.saved+13.15s

08 Oct 2026, 13:52:49 · callee

Event payload

{
  "id": "10fe14f2-b745-4321-905c-f674baafd554",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "b0189b98-e2b5-450d-8b19-d81a28de752d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b0189b98-e2b5-450d-8b19-d81a28de752d",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b0189b98-e2b5-450d-8b19-d81a28de752d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8ae5fb6cf5a3803d0de68874d3a694d9319c8edf3c6482e01f976cc167c86f83"
      },
      "format": "pcm_s16le",
      "sha256": "336083289bb1691eed40178469cd7fa1b6937a9eeda45abe11261aa5aa72cbc8",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:47.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#39L1audio.recording.saved+15.11s

08 Oct 2026, 13:52:51 · agent

Event payload

{
  "id": "984ea759-ed17-41e1-8bba-30acb8f96d5d",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": "c0553338-de8a-4fd2-a149-cdfd818638c2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c0553338-de8a-4fd2-a149-cdfd818638c2",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c0553338-de8a-4fd2-a149-cdfd818638c2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d25974dd0a637bce8db3f11e865b7a9d61b295c4656d59a7d5047df0ac378d2a"
      },
      "format": "pcm_s16le",
      "sha256": "0a33715e653b778ebf7646339661237730f6c36a992b2972c047170835812738",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:49.111Z",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#40L1audio.recording.saved+15.14s

08 Oct 2026, 13:52:51 · callee

Event payload

{
  "id": "c15c0d39-d554-42d9-ac6f-4bfea2398d08",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "27d5e298-06b2-4c8c-b57c-d2d835b9dfde",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "27d5e298-06b2-4c8c-b57c-d2d835b9dfde",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/27d5e298-06b2-4c8c-b57c-d2d835b9dfde.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "114ec06dc9ddc642c8839a27989b9ab3bac624d741b05e87cfbb3ee07ccf228c"
      },
      "format": "pcm_s16le",
      "sha256": "1ed769877da1019a071969e73a7aa66c01c4685133a0ec61a65c649676457a23",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:49.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#41L1audio.playback.finished+16.39s

08 Oct 2026, 13:52:52 · agent

Event payload

{
  "id": "71cafbdd-e605-40d3-9bb3-fe77cb009d81",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#42DIALOGdialog.turn.completed+16.41s

08 Oct 2026, 13:52:52 · agent

Event payload

{
  "id": "45a561c3-52dc-4d9d-be29-b3ea912f5c79",
  "version": 1,
  "operationId": null,
  "turnId": "bef8d936-62b5-4115-bc93-0a182b1ce427",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "bef8d936-62b5-4115-bc93-0a182b1ce427",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#43DIALOGdialog.awaiting_answer+16.42s

08 Oct 2026, 13:52:52 · callee

Event payload

{
  "id": "e1168861-e9f6-4a42-8a9d-31827547c750",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "callee"
  }
}

#44DIALOGdialog.goal.started+16.43s

08 Oct 2026, 13:52:52

Event payload

{
  "id": "0e801cd1-fe1d-4d74-a814-93566722d36d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "goalId": "aki.balance",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "goalIndex": 0
  }
}

#45DIALOGdialog.agent.state+16.43s

08 Oct 2026, 13:52:52

Event payload

{
  "id": "4c9ba31b-0e11-47c9-b213-af74c9605dd7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#46L1audio.recording.saved+16.43s

08 Oct 2026, 13:52:52 · agent

Event payload

{
  "id": "294e3702-0e48-4f43-accf-47ed0fea4c62",
  "version": 1,
  "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
  "turnId": null,
  "audioId": "13c8b505-3a74-4830-a0a5-2fca6748718d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "13c8b505-3a74-4830-a0a5-2fca6748718d",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/13c8b505-3a74-4830-a0a5-2fca6748718d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6b5146910752d070616091eff6f4f1dac11020cecef8fa4d7961c3dbb26da762"
      },
      "format": "pcm_s16le",
      "sha256": "2d91d4b08cb88d78b83cfe93cabf7b5cda5c8335bc3a69fe86207da4f91c7c77",
      "channels": 1,
      "byteLength": 64320,
      "durationMs": 1340,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:51.111Z",
    "operationId": "53fac82d-21f0-4fc2-b284-75f76489026f",
    "participantId": "agent"
  }
}

#47DIALOGdialog.response.preparing+16.44s

08 Oct 2026, 13:52:52

Event payload

{
  "id": "5a9106d3-e1e1-46d6-bcd6-53bbcacc8d18",
  "version": 1,
  "operationId": null,
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "text": "Ja nemam šanse.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a0238ae5-88e3-4584-80f6-3cd5854e3bb4"
    ]
  }
}

#48L1regression.started+16.46s

08 Oct 2026, 13:52:52 · agent

Event payload

{
  "id": "32c09e6c-016a-471d-98dc-235880e38ad4",
  "version": 1,
  "operationId": "9b5c5a70-fb53-42bf-afb6-0544f6ab1aec",
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "9b5c5a70-fb53-42bf-afb6-0544f6ab1aec",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#49L1audio.recording.saved+17.15s

08 Oct 2026, 13:52:53 · callee

Event payload

{
  "id": "cde8ec01-4f0b-42af-abf5-cf28689f9127",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "23e96ba2-15ca-4953-a796-5719b6726346",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "23e96ba2-15ca-4953-a796-5719b6726346",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/23e96ba2-15ca-4953-a796-5719b6726346.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3bfcfaa41c3053b38c83a0731b37d6cac293d8ae87f56851c17890f225732c0e"
      },
      "format": "pcm_s16le",
      "sha256": "06df376a9f84d950bee23ff6eb30ea893b7012c4e6e963663b3519cea9268d7b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:51.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#50DIALOGdialog.turn.started+18.44s

08 Oct 2026, 13:52:54 · agent

Event payload

{
  "id": "7d38c52e-4b4f-4c70-968d-7df93a75d1b5",
  "version": 1,
  "operationId": null,
  "turnId": "1953a092-097f-4c19-beb1-bb5701f7b641",
  "audioId": null,
  "payload": {
    "kind": "filler",
    "text": "Trenutak, molim.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "1953a092-097f-4c19-beb1-bb5701f7b641",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#51L1audio.playback.started+18.45s

08 Oct 2026, 13:52:54 · agent

Event payload

{
  "id": "beb5cd74-23d2-47b4-bc2a-3263479744c0",
  "version": 1,
  "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutak, molim.",
      "format": "pcm_s16le",
      "sha256": "3984583c101f9856d1b77c6bafacc92917214011eee3926b4bfbed49a8caa821",
      "channels": 1,
      "byteLength": 64320,
      "durationMs": 1340,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
    "participantId": "agent"
  }
}

#52L1audio.playback.first_frame+18.46s

08 Oct 2026, 13:52:54 · agent

Event payload

{
  "id": "6eee5bee-ef91-4b75-9242-0c2a071a9ba1",
  "version": 1,
  "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
    "firstFrameAt": "2026-10-08T11:52:54.518Z",
    "participantId": "agent"
  }
}

#53L1audio.recording.saved+19.14s

08 Oct 2026, 13:52:55 · callee

Event payload

{
  "id": "779a33d8-8bd5-4a77-8cf1-97ee2fa08282",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "c1fab6ae-e5c4-4442-aadf-ec09d99768b5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c1fab6ae-e5c4-4442-aadf-ec09d99768b5",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/c1fab6ae-e5c4-4442-aadf-ec09d99768b5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f5b16c929f88da1a004c342b806e9fea0fc693999b6aab3e8bee244b63c84b72"
      },
      "format": "pcm_s16le",
      "sha256": "005c5be64c8dc714fc5b0dc9999882b2ea254e94b6f5a9c7c4e2a6abe9cdf5eb",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:53.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#54L1regression.finished+19.64s

08 Oct 2026, 13:52:55 · agent

Event payload

{
  "id": "06896187-7e2d-4572-a1f8-55b626e0c5fc",
  "version": 1,
  "operationId": "9b5c5a70-fb53-42bf-afb6-0544f6ab1aec",
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "out_of_scope",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 3174.383363000001,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "9b5c5a70-fb53-42bf-afb6-0544f6ab1aec",
    "participantId": "agent"
  }
}

#55L1ttv.started+19.64s

08 Oct 2026, 13:52:55 · agent

Event payload

{
  "id": "2a3fe71b-4e54-41b6-aea2-adad0d85901c",
  "version": 1,
  "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
    "participantId": "agent"
  }
}

#56L1ttv.first_byte+19.81s

08 Oct 2026, 13:52:55 · agent

Event payload

{
  "id": "dd12e55b-f4a3-451f-ad1b-def438aec10f",
  "version": 1,
  "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 160.5861960000002,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
    "participantId": "agent"
  }
}

#57L1audio.playback.finished+20.10s

08 Oct 2026, 13:52:56 · agent

Event payload

{
  "id": "171e4ce6-82de-462d-9f5d-defa0a1adde8",
  "version": 1,
  "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
    "participantId": "agent"
  }
}

#58DIALOGdialog.turn.completed+20.11s

08 Oct 2026, 13:52:56 · agent

Event payload

{
  "id": "e25fc2df-6f4b-42e9-8328-dc4b4589d4f6",
  "version": 1,
  "operationId": null,
  "turnId": "1953a092-097f-4c19-beb1-bb5701f7b641",
  "audioId": null,
  "payload": {
    "kind": "filler",
    "text": "Trenutak, molim.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "1953a092-097f-4c19-beb1-bb5701f7b641",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#59L1audio.recording.saved+20.13s

08 Oct 2026, 13:52:56 · agent

Event payload

{
  "id": "4c67e1eb-f540-4dcc-a952-1eed4ece7e07",
  "version": 1,
  "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
  "turnId": null,
  "audioId": "638f63e7-3352-4565-bad7-fb9eabfb6211",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "638f63e7-3352-4565-bad7-fb9eabfb6211",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/638f63e7-3352-4565-bad7-fb9eabfb6211.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3583c38c5d2d5647f0584c350c608e75d52ed2c30d9a6ed90a4b6de058822558"
      },
      "format": "pcm_s16le",
      "sha256": "2b03fcc0214cb223b1353bd5b8c26d91f2bdef5aa150a99da5a54b7b5677f828",
      "channels": 1,
      "byteLength": 78720,
      "durationMs": 1640,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:54.518Z",
    "operationId": "5935d9d0-22d7-4975-ae50-31a7b031fbb8",
    "participantId": "agent"
  }
}

#60L1audio.recording.saved+21.15s

08 Oct 2026, 13:52:57 · callee

Event payload

{
  "id": "a634b48c-1a74-4a03-909e-b965d73096f6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "c67af14b-da2b-4512-95c3-7342c5dfb9d1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c67af14b-da2b-4512-95c3-7342c5dfb9d1",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/c67af14b-da2b-4512-95c3-7342c5dfb9d1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a547986bcdbc1449528fbff42304adcaf6622a21f3a4eff8edf70672f48b2fc1"
      },
      "format": "pcm_s16le",
      "sha256": "dc7d23e9b7859f3f280654199b24f05e89dc06d6b974db3ce4ae458354e7572f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:55.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#61L1ttv.finished+21.34s

08 Oct 2026, 13:52:57 · agent

Event payload

{
  "id": "ece103ad-cc00-4682-999b-659fea708f7b",
  "version": 1,
  "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "48717c7b-9d83-4447-a17a-3b6f2e79df2e",
    "participantId": "agent"
  }
}

#62DIALOGdialog.response.ready+21.36s

08 Oct 2026, 13:52:57

Event payload

{
  "id": "04986125-3ec3-4137-9621-7cb11d6e0b3e",
  "version": 1,
  "operationId": null,
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a0238ae5-88e3-4584-80f6-3cd5854e3bb4"
    ]
  }
}

#63DIALOGdialog.answer_received+21.37s

08 Oct 2026, 13:52:57 · callee

Event payload

{
  "id": "814072c9-cbd7-4494-ad1d-110684ba0ab6",
  "version": 1,
  "operationId": null,
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "text": "Ja nemam šanse.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a0238ae5-88e3-4584-80f6-3cd5854e3bb4"
    ],
    "participantId": "callee"
  }
}

#64DIALOGdialog.agent.state+21.37s

08 Oct 2026, 13:52:57

Event payload

{
  "id": "ee0f453e-5e20-430f-8c37-9182a9d7b6ae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastTurnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
      "resumePhase": "opening",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "resumeQuestion": "help",
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#65DIALOGdialog.turn.started+21.38s

08 Oct 2026, 13:52:57 · agent

Event payload

{
  "id": "1ee8c20d-5070-4f85-83f5-e333a70f3dfc",
  "version": 1,
  "operationId": null,
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#66L1audio.playback.started+21.39s

08 Oct 2026, 13:52:57 · agent

Event payload

{
  "id": "ed93c4a1-acba-4a67-b935-eb4ea0482202",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": "e19c9215-ceb8-43a2-97d6-6597af1316c4",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
      "asset": {
        "id": "e19c9215-ceb8-43a2-97d6-6597af1316c4",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/e19c9215-ceb8-43a2-97d6-6597af1316c4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a87f07c7d2598f2799b90128a2e670456a3142bac56b97c25e61e706af0d41c3"
      },
      "format": "pcm_s16le",
      "sha256": "49239543a097ece196a5c54b5f78080233b8b72ccb1ce218700c25e2c1d89ca3",
      "channels": 1,
      "byteLength": 337920,
      "durationMs": 7040,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#67L1audio.playback.first_frame+21.40s

08 Oct 2026, 13:52:57 · agent

Event payload

{
  "id": "a2ecdd04-c9a9-4aa3-98ee-306749f4ebcc",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "firstFrameAt": "2026-10-08T11:52:57.454Z",
    "participantId": "agent"
  }
}

#68L1audio.recording.saved+23.14s

08 Oct 2026, 13:52:59 · callee

Event payload

{
  "id": "e3fd92b5-5b9b-48b6-b764-d664263169c8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "a762c2c0-d35a-4095-ab1a-7343c14c11c1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a762c2c0-d35a-4095-ab1a-7343c14c11c1",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/a762c2c0-d35a-4095-ab1a-7343c14c11c1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ce7a33ca545d851956c472a266ea131d3156b7caa73baeb1761cc631cf23fb1c"
      },
      "format": "pcm_s16le",
      "sha256": "0e931a91a3ed0c22fdcbafdad97fc2e56aee2fbac8f5ba0bdd6cfd9c7360065d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:57.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#69L1audio.recording.saved+23.45s

08 Oct 2026, 13:52:59 · agent

Event payload

{
  "id": "9ea6fe17-79a9-4890-84f1-370229e48c27",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": "959e0a76-1e88-46c2-b74d-b26db8b35e47",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "959e0a76-1e88-46c2-b74d-b26db8b35e47",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/959e0a76-1e88-46c2-b74d-b26db8b35e47.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b71b273643580751c4ce586baea815684a5ff14d9f26ba14d6f26d39dfd160ed"
      },
      "format": "pcm_s16le",
      "sha256": "6715ad0e1cff1e40bfb1ce6228b8d6ce78c51ebe08894efff062686b47821372",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:57.454Z",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#70L1audio.recording.saved+25.15s

08 Oct 2026, 13:53:01 · callee

Event payload

{
  "id": "f4185399-49ab-4333-85cc-8743e5024d3f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "81db30df-1d01-45a8-a6f9-f1f0067f02b4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "81db30df-1d01-45a8-a6f9-f1f0067f02b4",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/81db30df-1d01-45a8-a6f9-f1f0067f02b4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e98cd50091772c4e10b05721f140943d800c38b2ec868e1e66692fcd681a4c59"
      },
      "format": "pcm_s16le",
      "sha256": "7a00123f2a26445bf6aebfa004408c7bcbabea3819fbf398356c9d8ed835486f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:59.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#71L1audio.recording.saved+25.45s

08 Oct 2026, 13:53:01 · agent

Event payload

{
  "id": "1cdb47a4-82eb-4eee-8ef0-20527c435d02",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": "f37d7b35-5753-49b9-b7cc-a71268bef596",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f37d7b35-5753-49b9-b7cc-a71268bef596",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/f37d7b35-5753-49b9-b7cc-a71268bef596.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ca2eae9a4f3f760e42695ce527884daa3d39b35d5f47fe28892765701d124b33"
      },
      "format": "pcm_s16le",
      "sha256": "441863bdc950b7893627b45612cd7f083655d8e6becb5f0fecab648e85b17e5f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:52:59.454Z",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#72L1audio.recording.saved+27.15s

08 Oct 2026, 13:53:03 · callee

Event payload

{
  "id": "ae956158-e9f0-460e-be81-421f04b0e7dc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "24210428-b6cd-405f-820b-805ea2f0e739",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "24210428-b6cd-405f-820b-805ea2f0e739",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/24210428-b6cd-405f-820b-805ea2f0e739.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d6de029c760ef50cadd6f4a4de46f05ef950ddfa3041a6fc433dede0e43c25e6"
      },
      "format": "pcm_s16le",
      "sha256": "52e58ac5bf8ff3326f7bcc2e03be3062b731aa9595916b06aa9a1b5f0d463ed2",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:01.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#73L1audio.recording.saved+27.45s

08 Oct 2026, 13:53:03 · agent

Event payload

{
  "id": "da7ce80a-e79c-4c24-9167-f67547fdfc23",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": "5efbbeb8-b0f9-4266-a954-752d18a1f52a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5efbbeb8-b0f9-4266-a954-752d18a1f52a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/5efbbeb8-b0f9-4266-a954-752d18a1f52a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e986411d3556a0a219c87b20c7a257ced10da5035aa26b3becbc1ffe92fde6b3"
      },
      "format": "pcm_s16le",
      "sha256": "03edade73db91ea3deeb4dbb94fefd307c9c151d2b84b8e79b5019ce7db25eab",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:01.454Z",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#74L1audio.playback.finished+28.74s

08 Oct 2026, 13:53:04 · agent

Event payload

{
  "id": "f0a1d2ca-2e52-4df6-ba3f-d86e458463a2",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#75DIALOGdialog.turn.completed+28.75s

08 Oct 2026, 13:53:04 · agent

Event payload

{
  "id": "f85dba4d-6abf-487d-9bfe-588147a308fd",
  "version": 1,
  "operationId": null,
  "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3449bbfa-41dc-4dff-8960-032cf18dae21",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#76DIALOGdialog.agent.state+28.76s

08 Oct 2026, 13:53:04

Event payload

{
  "id": "beb55de9-cc10-44e1-9a1b-b2b473ec64cc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastPhrase": "out_of_scope",
      "interrupted": false,
      "resumePhase": "opening",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "resumeQuestion": "help",
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#77L1audio.recording.saved+28.76s

08 Oct 2026, 13:53:04 · agent

Event payload

{
  "id": "e3b175cf-bbaf-4d79-beb7-e2a6f5764237",
  "version": 1,
  "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
  "turnId": null,
  "audioId": "0326291b-3259-4a71-b20a-c2dde60aa5dc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0326291b-3259-4a71-b20a-c2dde60aa5dc",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/0326291b-3259-4a71-b20a-c2dde60aa5dc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c3f1cf7355caddfbe7eaf190d72f9c3c20bd10fef324930b4a7a6f7e756b4f9d"
      },
      "format": "pcm_s16le",
      "sha256": "9005361e183b3291e37d81764def40c6df7851ec57161ce4f0b6d8694f5d1336",
      "channels": 1,
      "byteLength": 64320,
      "durationMs": 1340,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:03.454Z",
    "operationId": "df6058ad-c66b-4f99-9b6c-a5e91c0979b4",
    "participantId": "agent"
  }
}

#78L1audio.recording.saved+29.14s

08 Oct 2026, 13:53:05 · callee

Event payload

{
  "id": "49b1374d-81c0-4b0a-ba79-ff3cd36cfe90",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "86bc9920-a861-4185-883e-3d87b0a27c2e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "86bc9920-a861-4185-883e-3d87b0a27c2e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/86bc9920-a861-4185-883e-3d87b0a27c2e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6348065dded342b4abf31e5695b6c93fd097d74810fddbbfc1b8ff2d19483388"
      },
      "format": "pcm_s16le",
      "sha256": "1a593abd50c471b77e41d76937d832ef1ae78c2c5388a549209f74f73a353248",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:03.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#79L1speech.started+29.14s

08 Oct 2026, 13:53:05 · callee

Event payload

{
  "id": "9e7f0aac-edcd-404f-9951-1bf106f25b3b",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28812.835013999997,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#80L1speech.stopped+29.27s

08 Oct 2026, 13:53:05 · callee

Event payload

{
  "id": "6104b32c-ab45-40f9-8f29-1804c16927f0",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 28940.835013999997,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "a9d4f731-7ee8-4669-90d6-91bd8797549d",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#81L1speech.started+29.40s

08 Oct 2026, 13:53:05 · callee

Event payload

{
  "id": "24c73a14-f6b7-49e8-9abf-4ad6a29077a1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 29068.835013999997,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#82L1speech.stopped+30.61s

08 Oct 2026, 13:53:06 · callee

Event payload

{
  "id": "12c5974f-3916-4a98-bff3-cc708c754c07",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 30284.835013999997,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "5cc47784-2534-4f8d-bb60-4a280e28106b",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#83L1silence.soft+30.97s

08 Oct 2026, 13:53:07 · callee

Event payload

{
  "id": "4562454a-03a5-4e37-b641-df9c09ff8ae6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 30636.835013999997,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "5cc47784-2534-4f8d-bb60-4a280e28106b",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#84L1vtt.transcript.delta+31.14s

08 Oct 2026, 13:53:07 · callee

Event payload

{
  "id": "1b070368-b357-4a7e-a529-1f762c5025ba",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "20be4586-d6cd-4f90-ade8-6aa0e351bf99",
  "audioId": null,
  "payload": {
    "text": " Daj mi stanje na kreditnoj kartici.",
    "type": "vtt.transcript.delta",
    "turnId": "20be4586-d6cd-4f90-ade8-6aa0e351bf99",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#85L1audio.recording.saved+31.15s

08 Oct 2026, 13:53:07 · callee

Event payload

{
  "id": "91edd26f-eb84-4b43-b75a-32a997f0eae5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "a63af458-92cf-49f5-be3b-432db5b5b81d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a63af458-92cf-49f5-be3b-432db5b5b81d",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/a63af458-92cf-49f5-be3b-432db5b5b81d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "61779254bf4b9c09779b12a3326323a766620f42756dc2b967037f7068084c1a"
      },
      "format": "pcm_s16le",
      "sha256": "65ce169d21c77a840b8380946ca703bf6563112d5479946f0ffe3e93ed2a6f06",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:05.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#86L1vtt.transcript.completed+31.15s

08 Oct 2026, 13:53:07 · callee

Event payload

{
  "id": "7dbde990-3d27-4880-b058-78e23426e43e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "20be4586-d6cd-4f90-ade8-6aa0e351bf99",
  "audioId": null,
  "payload": {
    "text": "Daj mi stanje na kreditnoj kartici.",
    "type": "vtt.transcript.completed",
    "turnId": "20be4586-d6cd-4f90-ade8-6aa0e351bf99",
    "endedAt": "2026-10-08T11:53:06.673Z",
    "segmentId": "3e312038-4cb0-400e-a4d0-f0ec58724356",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:05.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#87DIALOGdialog.response.preparing+31.16s

08 Oct 2026, 13:53:07

Event payload

{
  "id": "ac14a088-24fb-430e-b30b-c09a34ef7264",
  "version": 1,
  "operationId": null,
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "text": "Daj mi stanje na kreditnoj kartici.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "3e312038-4cb0-400e-a4d0-f0ec58724356"
    ]
  }
}

#88L1regression.started+31.17s

08 Oct 2026, 13:53:07 · agent

Event payload

{
  "id": "18927f70-5292-46c5-83be-bfdd93730055",
  "version": 1,
  "operationId": "eeaf0be6-6fd5-4219-bc37-cb13a6032579",
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "eeaf0be6-6fd5-4219-bc37-cb13a6032579",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#89L1silence.committed+31.73s

08 Oct 2026, 13:53:07 · callee

Event payload

{
  "id": "83c50b72-ceaa-423c-8d52-8cb4cd0421ba",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 31404.835013999997,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "5cc47784-2534-4f8d-bb60-4a280e28106b",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#90L1regression.finished+32.14s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "7c0988eb-22dc-4057-8c13-0d0fbbc53e0d",
  "version": 1,
  "operationId": "eeaf0be6-6fd5-4219-bc37-cb13a6032579",
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "balance",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 967.0245119999963,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "eeaf0be6-6fd5-4219-bc37-cb13a6032579",
    "participantId": "agent"
  }
}

#91L1ttv.started+32.14s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "c574e2f6-d151-41c5-b6d3-adb36177a1a4",
  "version": 1,
  "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Recite mi, molim Vas, Vaše ime i prezime.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
    "participantId": "agent"
  }
}

#92L1ttv.first_byte+32.30s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "a20c4655-28ab-41f1-8be0-2476f017d683",
  "version": 1,
  "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 154.45000499999878,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
    "participantId": "agent"
  }
}

#93L1ttv.finished+32.83s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "f9047a87-e6ca-4a60-afde-910bd5e00ed4",
  "version": 1,
  "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "95382649-ef19-42cc-be9c-9e78d7fa3a06",
    "participantId": "agent"
  }
}

#94DIALOGdialog.response.ready+32.85s

08 Oct 2026, 13:53:08

Event payload

{
  "id": "8d1ed0d9-ef30-4577-ab94-e92b524fbe00",
  "version": 1,
  "operationId": null,
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "text": "Recite mi, molim Vas, Vaše ime i prezime.",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "3e312038-4cb0-400e-a4d0-f0ec58724356"
    ]
  }
}

#95DIALOGdialog.answer_received+32.86s

08 Oct 2026, 13:53:08 · callee

Event payload

{
  "id": "00f41fb8-cc5b-480e-b1c2-bec4a2d73f0e",
  "version": 1,
  "operationId": null,
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "text": "Daj mi stanje na kreditnoj kartici.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "3e312038-4cb0-400e-a4d0-f0ec58724356"
    ],
    "participantId": "callee"
  }
}

#96DIALOGdialog.agent.state+32.87s

08 Oct 2026, 13:53:08

Event payload

{
  "id": "f99a40cc-272f-4b3c-bc03-37cf601105f0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastTurnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name_plain",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#97DIALOGdialog.turn.started+32.87s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "4f0bd7e4-04ad-40ad-a23d-273df9268e37",
  "version": 1,
  "operationId": null,
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Recite mi, molim Vas, Vaše ime i prezime.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#98L1audio.playback.started+32.88s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "85b49e34-7380-4b76-96d0-4b17d7767c1d",
  "version": 1,
  "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
  "turnId": null,
  "audioId": "d5b86d26-0bd7-4b4e-a973-ffdf4c5e9db7",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Recite mi, molim Vas, Vaše ime i prezime.",
      "asset": {
        "id": "d5b86d26-0bd7-4b4e-a973-ffdf4c5e9db7",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/d5b86d26-0bd7-4b4e-a973-ffdf4c5e9db7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "167dd09eb1abd52fde58c659fcbd5a0106e608544a83e902bd47e19db279cb8d"
      },
      "format": "pcm_s16le",
      "sha256": "8fe741e2859305810e20ac428f6c61bede30c591cebbcf7bc16e4652372924ec",
      "channels": 1,
      "byteLength": 138240,
      "durationMs": 2880,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
    "participantId": "agent"
  }
}

#99L1audio.playback.first_frame+32.88s

08 Oct 2026, 13:53:08 · agent

Event payload

{
  "id": "222892ec-8527-48f0-aaac-17d5429c740e",
  "version": 1,
  "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
    "firstFrameAt": "2026-10-08T11:53:08.940Z",
    "participantId": "agent"
  }
}

#100L1audio.recording.saved+33.15s

08 Oct 2026, 13:53:09 · callee

Event payload

{
  "id": "be264120-4826-4b5c-81b3-cbcfc9ec415a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "f574ffb9-471a-427a-8dea-ef8265c0148b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f574ffb9-471a-427a-8dea-ef8265c0148b",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/f574ffb9-471a-427a-8dea-ef8265c0148b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e0aa8a27a833af2cf33e8785d96d1990e1d23c112900c20539ed5ed7e933dd82"
      },
      "format": "pcm_s16le",
      "sha256": "61a5867473a81964cf18a566579373a02db4e38d463c9deae15d34fbbb3fbea4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:07.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#101L1audio.recording.saved+34.94s

08 Oct 2026, 13:53:10 · agent

Event payload

{
  "id": "dfdadc7d-75e5-498a-9760-74c4dd4c1ba7",
  "version": 1,
  "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
  "turnId": null,
  "audioId": "003596f1-5215-4112-9092-8ac2a9dea137",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "003596f1-5215-4112-9092-8ac2a9dea137",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/003596f1-5215-4112-9092-8ac2a9dea137.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f6634880b9d1ae182ba5c074de0fca42ea945be70b39bafde5ab13ed07de495e"
      },
      "format": "pcm_s16le",
      "sha256": "32445c28492cf47d97cdfbb5999cdd83d6c4bd557f32386b80ea453bcfb24863",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:08.940Z",
    "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
    "participantId": "agent"
  }
}

#102L1audio.recording.saved+35.15s

08 Oct 2026, 13:53:11 · callee

Event payload

{
  "id": "c9556005-5c78-4a40-a223-7478125d5c6a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "44f2301c-6708-4d03-abdc-57ef360789d8",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "44f2301c-6708-4d03-abdc-57ef360789d8",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/44f2301c-6708-4d03-abdc-57ef360789d8.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "26145b2e65c9920c73dabae26b0830ee11ef7901877af32711af37156ad3146b"
      },
      "format": "pcm_s16le",
      "sha256": "502d6bdfff1b558141a4fea4fcffcfd11703b8ed1166e01f357a387aa6cc5afc",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:09.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#103L1audio.playback.finished+36.06s

08 Oct 2026, 13:53:12 · agent

Event payload

{
  "id": "32b13719-624d-4eb6-a860-f405ff8f360a",
  "version": 1,
  "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
    "participantId": "agent"
  }
}

#104DIALOGdialog.turn.completed+36.07s

08 Oct 2026, 13:53:12 · agent

Event payload

{
  "id": "336a388b-3bf2-4408-ab92-2789bf3e6ad2",
  "version": 1,
  "operationId": null,
  "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Recite mi, molim Vas, Vaše ime i prezime.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ce21c0ef-09fb-4f26-82cf-e531b0eaa465",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#105DIALOGdialog.agent.state+36.08s

08 Oct 2026, 13:53:12

Event payload

{
  "id": "668fcf94-4ce7-40e2-a959-4d6237b8a995",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "name",
      "fragments": [],
      "lastPhrase": "ask_name_plain",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_name_plain",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#106L1audio.recording.saved+36.09s

08 Oct 2026, 13:53:12 · agent

Event payload

{
  "id": "097fd769-f2d4-4923-9abd-e1a16aec2428",
  "version": 1,
  "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
  "turnId": null,
  "audioId": "6b702651-915b-43b0-9293-7b7fd8b8e2f9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6b702651-915b-43b0-9293-7b7fd8b8e2f9",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/6b702651-915b-43b0-9293-7b7fd8b8e2f9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "009a77be61ebb944518b640b2c3b5c486955811ad94dadf190c38a6e59307480"
      },
      "format": "pcm_s16le",
      "sha256": "b3238304ca9a82376013e6326b728e0a9e821c6ec636bb5f383b54c646e3b76e",
      "channels": 1,
      "byteLength": 56640,
      "durationMs": 1180,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:10.940Z",
    "operationId": "30bb2b9b-9551-49c6-a972-d7d0f207f3e4",
    "participantId": "agent"
  }
}

#107L1speech.started+36.76s

08 Oct 2026, 13:53:12 · callee

Event payload

{
  "id": "dda634fc-81d9-47e4-985e-8d5b59386d1e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 36428.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#108L1audio.recording.saved+37.15s

08 Oct 2026, 13:53:13 · callee

Event payload

{
  "id": "016af4e5-22f8-4bc2-9a0f-e6325e185984",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "be00e4cb-5b89-4015-b40c-c3bfad0f7bc6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "be00e4cb-5b89-4015-b40c-c3bfad0f7bc6",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/be00e4cb-5b89-4015-b40c-c3bfad0f7bc6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b1d2eaef3fb07683e2310b1d70fc84095d69f27a3da97c4e7835931381a6a197"
      },
      "format": "pcm_s16le",
      "sha256": "47c5bf0765a52ee74e93f5d4a8b165427ba60df844ba9667ad3b95e6fdc0a35e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:11.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#109L1speech.stopped+37.34s

08 Oct 2026, 13:53:13 · callee

Event payload

{
  "id": "ca6e5700-8227-43b8-a6ca-eedaa2b58539",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37004.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "b5e474c8-de4a-442f-92df-3da9574cbae9",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#110L1speech.started+37.46s

08 Oct 2026, 13:53:13 · callee

Event payload

{
  "id": "171d1bd4-47da-40f6-8a6e-bdc5ab162a9a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37132.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#111L1speech.stopped+37.69s

08 Oct 2026, 13:53:13 · callee

Event payload

{
  "id": "4f8c012f-2c3c-42dc-ba06-ebfe10dbc2c8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37356.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e96966c9-f6e9-48e2-9e69-238317b33ba7",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#112L1silence.soft+38.04s

08 Oct 2026, 13:53:14 · callee

Event payload

{
  "id": "9e27d358-9334-4a98-be2e-b6ab69c59997",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37708.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e96966c9-f6e9-48e2-9e69-238317b33ba7",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#113L1vtt.transcript.delta+38.20s

08 Oct 2026, 13:53:14 · callee

Event payload

{
  "id": "06f779f9-af4b-4fd0-830c-019cc3a1fdc5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "c7fd0a2b-1a39-4f52-b475-059c23924576",
  "audioId": null,
  "payload": {
    "text": " Milica Marković.",
    "type": "vtt.transcript.delta",
    "turnId": "c7fd0a2b-1a39-4f52-b475-059c23924576",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#114L1vtt.transcript.completed+38.21s

08 Oct 2026, 13:53:14 · callee

Event payload

{
  "id": "ccaf1f55-ab3f-4349-bef6-83ae8f9ee9dc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "c7fd0a2b-1a39-4f52-b475-059c23924576",
  "audioId": null,
  "payload": {
    "text": "Milica Marković.",
    "type": "vtt.transcript.completed",
    "turnId": "c7fd0a2b-1a39-4f52-b475-059c23924576",
    "endedAt": "2026-10-08T11:53:13.745Z",
    "segmentId": "df08dc2f-ea28-4277-8ad9-a459b9561e2a",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:12.817Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#115DIALOGdialog.response.preparing+38.21s

08 Oct 2026, 13:53:14

Event payload

{
  "id": "588c6ad9-7968-4c1e-bbaf-cdb74d49b872",
  "version": 1,
  "operationId": null,
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "text": "Milica Marković.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df08dc2f-ea28-4277-8ad9-a459b9561e2a"
    ]
  }
}

#116L1regression.started+38.22s

08 Oct 2026, 13:53:14 · agent

Event payload

{
  "id": "4e867161-83ed-4ef3-91b0-e1c3d4c46b4a",
  "version": 1,
  "operationId": "d2819e73-90aa-478b-bb3c-f844f35eb993",
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "d2819e73-90aa-478b-bb3c-f844f35eb993",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#117L1silence.committed+38.81s

08 Oct 2026, 13:53:14 · callee

Event payload

{
  "id": "b6a35362-4df5-4650-9fa2-7a91edfd4df1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 38476.835014,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e96966c9-f6e9-48e2-9e69-238317b33ba7",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#118L1audio.recording.saved+39.14s

08 Oct 2026, 13:53:15 · callee

Event payload

{
  "id": "33c28d39-8f50-487d-9ccb-c8cd877b6110",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "b88164a3-f1a8-43ad-aa26-4548fb0c76df",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b88164a3-f1a8-43ad-aa26-4548fb0c76df",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b88164a3-f1a8-43ad-aa26-4548fb0c76df.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "384024405992c741074d5d3b8258f5618c63346a2cba0a4635e18701bd54c891"
      },
      "format": "pcm_s16le",
      "sha256": "9c02c32c0e1780c2808fae81ad2cf7a19f99befcb15d3ce5b74a48f43f864013",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:13.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#119L1regression.finished+39.20s

08 Oct 2026, 13:53:15 · agent

Event payload

{
  "id": "827e9909-c932-4675-b764-fc6f40a88d91",
  "version": 1,
  "operationId": "d2819e73-90aa-478b-bb3c-f844f35eb993",
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "name",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 978.6845870000034,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "d2819e73-90aa-478b-bb3c-f844f35eb993",
    "participantId": "agent"
  }
}

#120L1ttv.started+39.20s

08 Oct 2026, 13:53:15 · agent

Event payload

{
  "id": "7fa0e4c4-a51a-4788-bc10-54653860b040",
  "version": 1,
  "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
    "participantId": "agent"
  }
}

#121L1ttv.first_byte+39.41s

08 Oct 2026, 13:53:15 · agent

Event payload

{
  "id": "3ec7fe94-2465-4ecf-9076-6c454dac3599",
  "version": 1,
  "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 204.592353,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
    "participantId": "agent"
  }
}

#122L1ttv.finished+40.35s

08 Oct 2026, 13:53:16 · agent

Event payload

{
  "id": "9db8ca9d-f56b-4fd6-a919-47e09e123bb3",
  "version": 1,
  "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "54c36ce8-82f3-4880-aa2c-6fa2224d39c8",
    "participantId": "agent"
  }
}

#123DIALOGdialog.response.ready+40.37s

08 Oct 2026, 13:53:16

Event payload

{
  "id": "1c09d7d0-b73c-4143-95fe-998715f67899",
  "version": 1,
  "operationId": null,
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df08dc2f-ea28-4277-8ad9-a459b9561e2a"
    ]
  }
}

#124DIALOGdialog.answer_received+40.38s

08 Oct 2026, 13:53:16 · callee

Event payload

{
  "id": "e2a79ab4-71c1-40be-b0bc-324474d86ad3",
  "version": 1,
  "operationId": null,
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "text": "Milica Marković.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df08dc2f-ea28-4277-8ad9-a459b9561e2a"
    ],
    "participantId": "callee"
  }
}

#125DIALOGdialog.data.collected+40.38s

08 Oct 2026, 13:53:16

Event payload

{
  "id": "14596350-0b77-427e-a363-77cc9e26b7f7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.name",
    "value": "Milica Marković",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#126DIALOGdialog.agent.state+40.39s

08 Oct 2026, 13:53:16

Event payload

{
  "id": "6154eb8c-67c5-490a-be80-dc932331178b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastTurnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#127DIALOGdialog.turn.started+40.40s

08 Oct 2026, 13:53:16 · agent

Event payload

{
  "id": "0263e9fc-26ad-4640-aad0-01dd284ffdcc",
  "version": 1,
  "operationId": null,
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#128L1audio.playback.started+40.41s

08 Oct 2026, 13:53:16 · agent

Event payload

{
  "id": "13b2d9b0-3954-4334-97c9-19a1968801fd",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": "06e06637-e71c-4b65-af19-1de3793584b5",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
      "asset": {
        "id": "06e06637-e71c-4b65-af19-1de3793584b5",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/06e06637-e71c-4b65-af19-1de3793584b5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ce3daa893b8d8198d76e9d9a1996189e4de42816baabbfda1ab1b03873ced12c"
      },
      "format": "pcm_s16le",
      "sha256": "c0ffcc37db9dacc5e1bcf29c9e09d1a172339e2ae1c008cc56e7efbdceb0e131",
      "channels": 1,
      "byteLength": 218880,
      "durationMs": 4560,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "participantId": "agent"
  }
}

#129L1audio.playback.first_frame+40.41s

08 Oct 2026, 13:53:16 · agent

Event payload

{
  "id": "5113f5a5-e329-4808-ac4f-413779194b07",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "firstFrameAt": "2026-10-08T11:53:16.472Z",
    "participantId": "agent"
  }
}

#130L1audio.recording.saved+41.14s

08 Oct 2026, 13:53:17 · callee

Event payload

{
  "id": "b24bf73f-ea48-48fc-b04c-da5a194088ba",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "eac93047-4ba7-4f56-b7ce-15d4cc2b7948",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "eac93047-4ba7-4f56-b7ce-15d4cc2b7948",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/eac93047-4ba7-4f56-b7ce-15d4cc2b7948.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "195ae78533432673289e50b58a229af530a1197b96b64e2538b2771fc02d330e"
      },
      "format": "pcm_s16le",
      "sha256": "e9ef685aef36c84a2050c78296b0760a3c4c87a620d960d7bd6bcc901342de1d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:15.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#131L1audio.recording.saved+42.47s

08 Oct 2026, 13:53:18 · agent

Event payload

{
  "id": "50a18bb0-b123-4f6a-a08e-7412f65c7a8f",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": "5cd84346-ed1a-4a84-92f7-9fff20d57f9a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5cd84346-ed1a-4a84-92f7-9fff20d57f9a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/5cd84346-ed1a-4a84-92f7-9fff20d57f9a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3deea774ce12cc430740e92ed4a111fb941845029f9049ba65ac4585be63c57d"
      },
      "format": "pcm_s16le",
      "sha256": "49d4b1bd32f37c6411ce1f463660dae9d361bfd040f2a207b43490588b25e240",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:16.472Z",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "participantId": "agent"
  }
}

#132L1audio.recording.saved+43.14s

08 Oct 2026, 13:53:19 · callee

Event payload

{
  "id": "4ae82879-5e9e-4809-a825-ed8d67f5e4cf",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "5c9b1d8e-f86c-40b1-a564-cc2e3a51cd03",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5c9b1d8e-f86c-40b1-a564-cc2e3a51cd03",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/5c9b1d8e-f86c-40b1-a564-cc2e3a51cd03.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f8795cb01da30d1694af8320a548dfb3baf2d3ab42dd4312dcebd42d6e73a600"
      },
      "format": "pcm_s16le",
      "sha256": "21023dd4e25411fced3212a2786c145bfc2493e8f10836ea333e08902c2f5853",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:17.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#133L1audio.recording.saved+44.47s

08 Oct 2026, 13:53:20 · agent

Event payload

{
  "id": "c9424d7b-ff8c-40f4-b3f2-be09494e4e9d",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": "2c79af78-ae17-4854-a6ca-abb7d96c40e9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2c79af78-ae17-4854-a6ca-abb7d96c40e9",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/2c79af78-ae17-4854-a6ca-abb7d96c40e9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b36344b6a2d6dc3899afe500f710a777bee53a5905f7fa103ff3b87df4450761"
      },
      "format": "pcm_s16le",
      "sha256": "017d7d00eca349c43861e2f3dc355b46551b727a18d9a1d50e1d022e78120fa4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:18.472Z",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "participantId": "agent"
  }
}

#134L1audio.recording.saved+45.14s

08 Oct 2026, 13:53:21 · callee

Event payload

{
  "id": "758c9912-3c7a-4493-acd8-ec332f6b6ec3",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "7a4224a2-7b24-4d8e-ab11-18b37c1b7ac8",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7a4224a2-7b24-4d8e-ab11-18b37c1b7ac8",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/7a4224a2-7b24-4d8e-ab11-18b37c1b7ac8.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a3c74b511c20f2b8eaad3d7b4fbe552317300f3cecc429b44191f48f1109468a"
      },
      "format": "pcm_s16le",
      "sha256": "11ff8c2305373491e317bbe476e46b394f6378106e2ed06058b2c7afa9eec7b2",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:19.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#135L1audio.playback.finished+45.28s

08 Oct 2026, 13:53:21 · agent

Event payload

{
  "id": "de1c59a3-a6f1-4a7d-9cf2-fd411a130739",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "participantId": "agent"
  }
}

#136DIALOGdialog.turn.completed+45.29s

08 Oct 2026, 13:53:21 · agent

Event payload

{
  "id": "c7913255-db4e-40af-a196-8c9f9d8b63a9",
  "version": 1,
  "operationId": null,
  "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "816bcb46-1ae2-4302-8124-e2ab85b192e8",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#137DIALOGdialog.agent.state+45.30s

08 Oct 2026, 13:53:21

Event payload

{
  "id": "178a688c-f654-4f4e-bd86-55e1eb78331e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#138L1audio.recording.saved+45.30s

08 Oct 2026, 13:53:21 · agent

Event payload

{
  "id": "58463a9b-41eb-42d2-85b2-4b48b8ce6e87",
  "version": 1,
  "operationId": "2383354f-8632-40d9-a278-4004e627580e",
  "turnId": null,
  "audioId": "dc9a2194-c266-4dd2-8877-f8210e565f64",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dc9a2194-c266-4dd2-8877-f8210e565f64",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/dc9a2194-c266-4dd2-8877-f8210e565f64.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0c4e4eb459a62c03ee124e9f7967a508aa9ab2125ffc9d57a7b48172604f9aa0"
      },
      "format": "pcm_s16le",
      "sha256": "63705d663384e74a6e97182cacee11828b26defeddf86859022d6bf22af03766",
      "channels": 1,
      "byteLength": 41280,
      "durationMs": 860,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:20.472Z",
    "operationId": "2383354f-8632-40d9-a278-4004e627580e",
    "participantId": "agent"
  }
}

#139L1speech.started+47.03s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "9af213ff-4866-435f-bb22-1d257c32e62d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 46700.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#140L1audio.recording.saved+47.14s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "7d7fa1b8-fc05-418e-89e1-0076c666c7dc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "0bb1d1f7-4798-4932-92b5-e157da596e6e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0bb1d1f7-4798-4932-92b5-e157da596e6e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/0bb1d1f7-4798-4932-92b5-e157da596e6e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c697814d471a6088869749d48f6a05b1f4a58ca90f57294e61b3781db137b735"
      },
      "format": "pcm_s16le",
      "sha256": "dba75bf5ad824d98241341e1ea74b20e754797061793dbaf1eb253218f7fd189",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:21.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#141L1speech.stopped+47.19s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "63bf1feb-656d-4f59-98c8-72e3b01b72cf",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 46860.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "3a182481-a518-4840-ab6f-68a3b22c3ac9",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#142L1silence.soft+47.54s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "135f4e34-c4af-47cb-bcf0-9c2e9f6e55a8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 47212.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "3a182481-a518-4840-ab6f-68a3b22c3ac9",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#143L1vtt.transcript.delta+47.67s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "86394941-ba8b-4898-b30a-b56ad493dc8c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "97736502-6959-4938-9192-9c68a30b0567",
  "audioId": null,
  "payload": {
    "text": " 0.",
    "type": "vtt.transcript.delta",
    "turnId": "97736502-6959-4938-9192-9c68a30b0567",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#144L1vtt.transcript.completed+47.68s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "6722a2ce-1840-4674-a518-a095e5f16cb7",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "97736502-6959-4938-9192-9c68a30b0567",
  "audioId": null,
  "payload": {
    "text": "0.",
    "type": "vtt.transcript.completed",
    "turnId": "97736502-6959-4938-9192-9c68a30b0567",
    "endedAt": "2026-10-08T11:53:23.249Z",
    "segmentId": "cda5eea5-bfd5-40e6-90cb-1169434a760a",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:23.089Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#145DIALOGdialog.response.preparing+47.68s

08 Oct 2026, 13:53:23

Event payload

{
  "id": "994f93cd-d3ca-4c89-beb2-40def681c688",
  "version": 1,
  "operationId": null,
  "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
  "audioId": null,
  "payload": {
    "text": "0.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a"
    ]
  }
}

#146DIALOGdialog.response.ready+47.69s

08 Oct 2026, 13:53:23

Event payload

{
  "id": "752d3e39-4062-47a3-ab71-62365fc2de2a",
  "version": 1,
  "operationId": null,
  "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a"
    ]
  }
}

#147L1speech.started+47.64s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "2e2c86df-a0db-42b6-a047-0c47646260a5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 47308.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#148DIALOGdialog.response.cancelled+47.71s

08 Oct 2026, 13:53:23

Event payload

{
  "id": "9866a0a5-af8d-49a1-8af3-680a40fc99b7",
  "version": 1,
  "operationId": null,
  "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "20ba0bf4-4046-4e56-b16d-dd58ca9828e5",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#149L1speech.stopped+47.90s

08 Oct 2026, 13:53:23 · callee

Event payload

{
  "id": "45522a04-72a8-4d48-bdaa-25b125759105",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 47564.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "20eaf7ce-4f04-4006-9ce8-474aa176a59f",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#150L1silence.soft+48.25s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "57a6a345-ce8c-4e1b-aee8-a564ebed310a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 47916.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "20eaf7ce-4f04-4006-9ce8-474aa176a59f",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#151L1speech.started+48.25s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "0a4e9faf-d010-4481-8f05-d43b113bcb25",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 47916.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#152L1vtt.transcript.delta+48.37s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "654c2bb8-4457-4129-bedc-bf306a6d14af",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "85609618-da8e-4de0-936e-7b4193f52a12",
  "audioId": null,
  "payload": {
    "text": " 1.",
    "type": "vtt.transcript.delta",
    "turnId": "85609618-da8e-4de0-936e-7b4193f52a12",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#153L1vtt.transcript.completed+48.38s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "e2d79450-b06c-42d8-979f-a6037e7a25ab",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "85609618-da8e-4de0-936e-7b4193f52a12",
  "audioId": null,
  "payload": {
    "text": "1.",
    "type": "vtt.transcript.completed",
    "turnId": "85609618-da8e-4de0-936e-7b4193f52a12",
    "endedAt": "2026-10-08T11:53:23.953Z",
    "segmentId": "469498d5-bb23-4276-8fc3-421ac206f8bc",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:23.697Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#154L1speech.stopped+48.66s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "af897eb8-644b-40e2-996d-c4bc5bfbeebc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 48332.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "31a23788-660c-4002-aeb1-aa65b365028e",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#155L1speech.started+48.79s

08 Oct 2026, 13:53:24 · callee

Event payload

{
  "id": "c745e633-ad80-415b-ae32-4d133f2e256e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 48460.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#156L1audio.recording.saved+49.15s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "fc8d7fa8-712a-46f2-8fd8-d5e531c9275c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "efbca579-2418-49b6-81d6-56163761a4e4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "efbca579-2418-49b6-81d6-56163761a4e4",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/efbca579-2418-49b6-81d6-56163761a4e4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "cdd7c270da7bd9111e0f8099a52fadfedf2c4797b1c089f43d37848a0dd12280"
      },
      "format": "pcm_s16le",
      "sha256": "eb154c22ce16b97b4dc3a5b43cfeca13bb6717fcc50e0d3d1a388d4cc28d0c34",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:23.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#157L1speech.stopped+49.30s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "58c0d0e3-dc52-451b-bd8b-36080c60b693",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 48972.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e561f69a-60bf-4fa6-8d7b-310ed4e256ee",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#158L1silence.soft+49.66s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "c7743134-96fe-4ef3-b9ca-14301ed8c878",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 49324.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e561f69a-60bf-4fa6-8d7b-310ed4e256ee",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#159L1vtt.transcript.delta+49.81s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "cbf43108-4548-4d1a-bdd2-ab4a7578ab06",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "8ab596c7-c5e1-4984-abb9-132d4ce84331",
  "audioId": null,
  "payload": {
    "text": " 03.",
    "type": "vtt.transcript.delta",
    "turnId": "8ab596c7-c5e1-4984-abb9-132d4ce84331",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#160L1vtt.transcript.completed+49.82s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "b7be8047-a332-4d21-953b-3cedf531e790",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "8ab596c7-c5e1-4984-abb9-132d4ce84331",
  "audioId": null,
  "payload": {
    "text": "03.",
    "type": "vtt.transcript.completed",
    "turnId": "8ab596c7-c5e1-4984-abb9-132d4ce84331",
    "endedAt": "2026-10-08T11:53:25.361Z",
    "segmentId": "c6c6a943-53d7-4d6c-b9de-348b7ccced45",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:24.305Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#161DIALOGdialog.response.preparing+49.82s

08 Oct 2026, 13:53:25

Event payload

{
  "id": "a0c0ed77-a689-43fd-b550-0a3bffa456c0",
  "version": 1,
  "operationId": null,
  "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
  "audioId": null,
  "payload": {
    "text": "0. 1. 03.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a",
      "469498d5-bb23-4276-8fc3-421ac206f8bc",
      "c6c6a943-53d7-4d6c-b9de-348b7ccced45"
    ]
  }
}

#162DIALOGdialog.response.ready+49.83s

08 Oct 2026, 13:53:25

Event payload

{
  "id": "0c0c13bd-2ff2-4bc1-b37e-9b0b29cd0dc1",
  "version": 1,
  "operationId": null,
  "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a",
      "469498d5-bb23-4276-8fc3-421ac206f8bc",
      "c6c6a943-53d7-4d6c-b9de-348b7ccced45"
    ]
  }
}

#163L1speech.started+49.85s

08 Oct 2026, 13:53:25 · callee

Event payload

{
  "id": "43b7c58f-af75-4454-b8f2-91a4b39339b7",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 49516.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#164DIALOGdialog.response.cancelled+49.91s

08 Oct 2026, 13:53:25

Event payload

{
  "id": "106f969e-1a0d-47c9-a2c4-b6ae401ce5bc",
  "version": 1,
  "operationId": null,
  "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3aaed8cb-fe7d-4743-b242-2f6373b98c7f",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#165L1speech.stopped+50.17s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "510c31a7-9da0-4b31-a9d0-dfb3a18ea4a2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 49836.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "aa8567e8-b4ac-4869-bb02-f8ba431bc87e",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#166L1silence.soft+50.52s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "19b6fda5-3add-421f-b37a-28a680cbb8cf",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 50188.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "aa8567e8-b4ac-4869-bb02-f8ba431bc87e",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#167L1speech.started+50.52s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "33f08fad-812a-45b4-a407-ddab3dba50ac",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 50188.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#168L1vtt.transcript.delta+50.67s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "3b5f99c7-dd84-45f5-81b4-d3736b95b9c7",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "e407e5c8-8120-4293-9d0c-761bec67537b",
  "audioId": null,
  "payload": {
    "text": " 9.",
    "type": "vtt.transcript.delta",
    "turnId": "e407e5c8-8120-4293-9d0c-761bec67537b",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#169L1vtt.transcript.completed+50.68s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "6351cb01-ed6d-4d52-9d9b-08d2a811da38",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "e407e5c8-8120-4293-9d0c-761bec67537b",
  "audioId": null,
  "payload": {
    "text": "9.",
    "type": "vtt.transcript.completed",
    "turnId": "e407e5c8-8120-4293-9d0c-761bec67537b",
    "endedAt": "2026-10-08T11:53:26.225Z",
    "segmentId": "a9ddc847-786c-4d3f-8533-8bbe1b0398a6",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:25.905Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#170L1speech.stopped+50.87s

08 Oct 2026, 13:53:26 · callee

Event payload

{
  "id": "42a49165-4b35-47a7-96c6-d3d1d237f55e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 50540.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "9eee06de-e22a-4ffb-883d-d81e2ea20d4f",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#171L1speech.started+51.00s

08 Oct 2026, 13:53:27 · callee

Event payload

{
  "id": "e5d74128-0964-42d1-8937-511bf4a6435f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 50668.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#172L1audio.recording.saved+51.14s

08 Oct 2026, 13:53:27 · callee

Event payload

{
  "id": "e4ea0287-cdbb-4465-9bee-8a6b61014d90",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "4fbb53f2-6ebc-462b-b92c-f8df44f5817e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4fbb53f2-6ebc-462b-b92c-f8df44f5817e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/4fbb53f2-6ebc-462b-b92c-f8df44f5817e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "03ded1ef00e651a0b34d94bca6f92ef8dd135154291924d87786e09c01fe9546"
      },
      "format": "pcm_s16le",
      "sha256": "d85533ec84ce7c29b064870ec46b9971b63cef89cc3b24ea45b9fa0768a84d0d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:25.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#173L1speech.stopped+51.64s

08 Oct 2026, 13:53:27 · callee

Event payload

{
  "id": "6d5bd12f-a44c-4399-bda8-c6617fe2e606",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 51308.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "0bf55d61-3ede-4f11-984f-34f9de0857a1",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#174L1silence.soft+51.99s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "ca4459ec-146a-48fe-ac8b-273afe1122b4",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 51660.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "0bf55d61-3ede-4f11-984f-34f9de0857a1",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#175L1vtt.transcript.delta+52.11s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "e5606c51-e430-4314-81a3-496ff90b0556",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "189ccc9a-0994-4f95-97e6-68e1be0fb294",
  "audioId": null,
  "payload": {
    "text": " 92.",
    "type": "vtt.transcript.delta",
    "turnId": "189ccc9a-0994-4f95-97e6-68e1be0fb294",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#176L1vtt.transcript.completed+52.12s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "a61313bc-9957-4444-a1bb-35c4de14a62d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "189ccc9a-0994-4f95-97e6-68e1be0fb294",
  "audioId": null,
  "payload": {
    "text": "92.",
    "type": "vtt.transcript.completed",
    "turnId": "189ccc9a-0994-4f95-97e6-68e1be0fb294",
    "endedAt": "2026-10-08T11:53:27.697Z",
    "segmentId": "f406c577-4847-4bf6-8943-2396963b2b47",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:26.577Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#177DIALOGdialog.response.preparing+52.13s

08 Oct 2026, 13:53:28

Event payload

{
  "id": "799761e1-b1e7-4761-b8bb-87452e0f1e9b",
  "version": 1,
  "operationId": null,
  "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
  "audioId": null,
  "payload": {
    "text": "0. 1. 03. 9. 92.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a",
      "469498d5-bb23-4276-8fc3-421ac206f8bc",
      "c6c6a943-53d7-4d6c-b9de-348b7ccced45",
      "a9ddc847-786c-4d3f-8533-8bbe1b0398a6",
      "f406c577-4847-4bf6-8943-2396963b2b47"
    ]
  }
}

#178DIALOGdialog.response.ready+52.13s

08 Oct 2026, 13:53:28

Event payload

{
  "id": "9bd98904-3e17-4b11-b5b8-a8e45a5357ef",
  "version": 1,
  "operationId": null,
  "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a",
      "469498d5-bb23-4276-8fc3-421ac206f8bc",
      "c6c6a943-53d7-4d6c-b9de-348b7ccced45",
      "a9ddc847-786c-4d3f-8533-8bbe1b0398a6",
      "f406c577-4847-4bf6-8943-2396963b2b47"
    ]
  }
}

#179L1silence.committed+52.76s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "adb2675a-7f1c-4f4d-99cb-befd80377c42",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 52428.835014,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "0bf55d61-3ede-4f11-984f-34f9de0857a1",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#180DIALOGdialog.answer_received+52.75s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "636e6604-d526-4717-b089-e42716e68d6f",
  "version": 1,
  "operationId": null,
  "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
  "audioId": null,
  "payload": {
    "text": "0. 1. 03. 9. 92.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "cda5eea5-bfd5-40e6-90cb-1169434a760a",
      "469498d5-bb23-4276-8fc3-421ac206f8bc",
      "c6c6a943-53d7-4d6c-b9de-348b7ccced45",
      "a9ddc847-786c-4d3f-8533-8bbe1b0398a6",
      "f406c577-4847-4bf6-8943-2396963b2b47"
    ],
    "participantId": "callee"
  }
}

#181DIALOGdialog.agent.state+52.76s

08 Oct 2026, 13:53:28

Event payload

{
  "id": "e6a91e83-be59-43a3-aa7f-4e524f626ce1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [
        "0 1 03 9 92"
      ],
      "lastTurnId": "6a1f1a00-5f8e-4f08-a470-f6d566d0f2e4",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#182L1speech.started+52.92s

08 Oct 2026, 13:53:28 · callee

Event payload

{
  "id": "8e89c066-8fc2-49c9-aa50-69ca8d456c28",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 52588.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#183L1audio.recording.saved+53.15s

08 Oct 2026, 13:53:29 · callee

Event payload

{
  "id": "b435ce26-98e8-4e47-87c3-809655a065fe",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "dee3722d-d73d-4190-b71e-439ce08d7e69",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dee3722d-d73d-4190-b71e-439ce08d7e69",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/dee3722d-d73d-4190-b71e-439ce08d7e69.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "755f3772e6acbc60ea15c6ac3a3b10f1938b7afc64f66de8f9fb75fe4640f3da"
      },
      "format": "pcm_s16le",
      "sha256": "01bb600dfbac4dea31f29b012f52c7db16ae70c6c7db51f594d9faca9cdeb426",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:27.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#184L1speech.stopped+53.69s

08 Oct 2026, 13:53:29 · callee

Event payload

{
  "id": "457f9d6e-ba4f-4e46-b897-4c0d3ee9cf06",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 53356.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "25906334-8be0-47c8-b6f3-7a50a9fe2c5e",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#185L1speech.started+53.78s

08 Oct 2026, 13:53:29 · callee

Event payload

{
  "id": "fddbcc88-8feb-43f6-a64e-6ece42267bca",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 53452.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#186L1speech.stopped+54.42s

08 Oct 2026, 13:53:30 · callee

Event payload

{
  "id": "13717540-1fb7-40a3-affc-128dd8317821",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 54092.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "cd765908-47ea-4f93-b4c5-30b1f96d4927",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#187L1silence.soft+54.77s

08 Oct 2026, 13:53:30 · callee

Event payload

{
  "id": "19415b42-5017-409b-8f47-dbfeb867b95d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 54444.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "cd765908-47ea-4f93-b4c5-30b1f96d4927",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#188L1speech.started+54.77s

08 Oct 2026, 13:53:30 · callee

Event payload

{
  "id": "043b1a2f-3677-48ad-bc8d-81083f2c5eb2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 54444.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#189L1vtt.transcript.delta+54.91s

08 Oct 2026, 13:53:30 · callee

Event payload

{
  "id": "5e7d8a1e-e324-43ab-b3e6-5b5b42af15b5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "5fd01ad0-cc88-4fc2-bbaa-f2a5523b1d2f",
  "audioId": null,
  "payload": {
    "text": " 71.",
    "type": "vtt.transcript.delta",
    "turnId": "5fd01ad0-cc88-4fc2-bbaa-f2a5523b1d2f",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#190L1vtt.transcript.completed+54.91s

08 Oct 2026, 13:53:30 · callee

Event payload

{
  "id": "46705113-50ae-4638-9875-b9c239b2b6ad",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "5fd01ad0-cc88-4fc2-bbaa-f2a5523b1d2f",
  "audioId": null,
  "payload": {
    "text": "71.",
    "type": "vtt.transcript.completed",
    "turnId": "5fd01ad0-cc88-4fc2-bbaa-f2a5523b1d2f",
    "endedAt": "2026-10-08T11:53:30.481Z",
    "segmentId": "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:28.977Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#191L1speech.stopped+55.00s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "ff789d91-6b1c-47d8-a305-2c4d8937650f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 54668.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "b8b75878-f2e2-4cf9-9a09-573f357cdae2",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#192L1audio.recording.saved+55.14s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "8ec5dd30-049e-480e-962f-732d43602a9c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "fe7bab35-e94f-458f-835f-c9e11e9d0256",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "fe7bab35-e94f-458f-835f-c9e11e9d0256",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/fe7bab35-e94f-458f-835f-c9e11e9d0256.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "70673436a60388ed2703494c4814a4fa296d1acd6458a289181093112997fb57"
      },
      "format": "pcm_s16le",
      "sha256": "4d084a916396d218fa8a475eaff7dbc5dc5b90d0a54e4bc66f8c1eafdd11cc35",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:29.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#193L1silence.soft+55.35s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "b9901c04-3d2a-4b41-9c2e-c971db990306",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 55020.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "b8b75878-f2e2-4cf9-9a09-573f357cdae2",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#194L1vtt.transcript.completed+55.46s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "f37fb4cc-7a7f-4c40-b8ba-38286c662c8d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "c207f06d-7c7d-4afd-9134-b57b23631c21",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "vtt.transcript.completed",
    "turnId": "c207f06d-7c7d-4afd-9134-b57b23631c21",
    "endedAt": "2026-10-08T11:53:31.057Z",
    "segmentId": "53ab0d07-3bf3-4247-9736-962b1115ff77",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:30.833Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#195DIALOGdialog.response.preparing+55.47s

08 Oct 2026, 13:53:31

Event payload

{
  "id": "8959de3e-2ec0-4ec8-8cdc-9549d022e4a3",
  "version": 1,
  "operationId": null,
  "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
  "audioId": null,
  "payload": {
    "text": "71.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
      "53ab0d07-3bf3-4247-9736-962b1115ff77"
    ]
  }
}

#196DIALOGdialog.response.ready+55.47s

08 Oct 2026, 13:53:31

Event payload

{
  "id": "e99172c4-621e-4cd6-968c-fc5580eda168",
  "version": 1,
  "operationId": null,
  "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
      "53ab0d07-3bf3-4247-9736-962b1115ff77"
    ]
  }
}

#197L1speech.started+55.41s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "f5689c5a-b5b9-4a0c-8177-0378d8fb5dc2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 55084.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#198DIALOGdialog.response.cancelled+55.47s

08 Oct 2026, 13:53:31

Event payload

{
  "id": "13970417-475c-48c0-8279-aff1dd3a9e6e",
  "version": 1,
  "operationId": null,
  "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "aa131685-9ae0-4323-babf-fef7f0f0bab6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#199L1speech.stopped+55.70s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "e77aed4a-fd15-4d3d-bb79-e72ebd0448c5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 55372.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e082174c-0a35-498f-961c-bb2c208a7998",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#200L1speech.started+55.86s

08 Oct 2026, 13:53:31 · callee

Event payload

{
  "id": "7b7ab8ce-7bf8-41be-8935-95fd8ddfe8ca",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 55532.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#201L1audio.recording.saved+57.14s

08 Oct 2026, 13:53:33 · callee

Event payload

{
  "id": "42590299-2417-420c-b5f4-d1a842007b82",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "70851ee0-75e1-4075-b014-7cde273186fa",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "70851ee0-75e1-4075-b014-7cde273186fa",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/70851ee0-75e1-4075-b014-7cde273186fa.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5dc7c4edd8ac5323427b71c4d75e6af0bb3165979fa7ee8cc5cb4ec64bac8507"
      },
      "format": "pcm_s16le",
      "sha256": "b97956ef2a8a932ccccafe41c1bfb898e30135ce4100e5297c998af166a8695f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:31.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#202L1speech.stopped+57.05s

08 Oct 2026, 13:53:33 · callee

Event payload

{
  "id": "ffc03c15-19f0-4816-b5ea-8114f5bb48c0",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 56716.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "b162ac5a-d11a-4911-8fb7-a6bf0220bae6",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#203L1speech.started+57.21s

08 Oct 2026, 13:53:33 · callee

Event payload

{
  "id": "8799a897-7734-4616-9707-dbc7bb806cb9",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 56876.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#204L1speech.stopped+57.69s

08 Oct 2026, 13:53:33 · callee

Event payload

{
  "id": "0eb2d424-4287-476f-b6c3-a6feace45063",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 57356.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e0732919-b1a8-41bd-8bb3-f30dff5ff75b",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#205L1silence.soft+58.04s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "470cdb72-af92-482c-b670-7386c790ab45",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 57708.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "e0732919-b1a8-41bd-8bb3-f30dff5ff75b",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#206L1speech.started+58.07s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "7c4139c9-fb0b-4f45-b2e3-747429adc95b",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 57740.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#207L1vtt.transcript.delta+58.15s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "caa3cfcf-dfb8-4524-8d1d-0cd3ab3745a1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "7917cd32-90ef-4720-bccd-99629c919e83",
  "audioId": null,
  "payload": {
    "text": " Ne, 71 61.",
    "type": "vtt.transcript.delta",
    "turnId": "7917cd32-90ef-4720-bccd-99629c919e83",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#208L1vtt.transcript.completed+58.16s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "18c0e6d9-fb99-4069-83a4-7c3763f65981",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "7917cd32-90ef-4720-bccd-99629c919e83",
  "audioId": null,
  "payload": {
    "text": "Ne, 71 61.",
    "type": "vtt.transcript.completed",
    "turnId": "7917cd32-90ef-4720-bccd-99629c919e83",
    "endedAt": "2026-10-08T11:53:33.745Z",
    "segmentId": "2bdd7268-c2a8-406e-b4fc-1a64818468dc",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:31.473Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#209L1speech.stopped+58.45s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "9dd873ab-b9ab-40d8-b910-b99153dc84b5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 58124.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "a8f1da12-9413-424a-a1d3-4f5a00279827",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#210L1speech.started+58.62s

08 Oct 2026, 13:53:34 · callee

Event payload

{
  "id": "1e08b6dd-a35a-475f-9e5e-bed5f07d92c2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 58284.835014,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#211L1audio.recording.saved+59.14s

08 Oct 2026, 13:53:35 · callee

Event payload

{
  "id": "563fbfd9-6caf-4bc4-8eac-c94c46822001",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "b10da73a-fcda-443a-95ba-0b97ff2defd3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b10da73a-fcda-443a-95ba-0b97ff2defd3",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b10da73a-fcda-443a-95ba-0b97ff2defd3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "314dd062cc422073e6649b69fd3763988826c4511b6f13eb94a08a03a8d54483"
      },
      "format": "pcm_s16le",
      "sha256": "4801a11e188fe1865cd37a1f98acf51c8e345bcf35eb5cafd3e65dbf78ae7094",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:33.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#212L1speech.stopped+59.09s

08 Oct 2026, 13:53:35 · callee

Event payload

{
  "id": "fa9c45a0-300e-44d2-bb93-246867df106e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 58764.835014,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "3adcabb5-f587-4a96-af4c-a19743674da7",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#213L1silence.soft+59.45s

08 Oct 2026, 13:53:35 · callee

Event payload

{
  "id": "c949e834-106d-44c0-8660-5cd09b00c739",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 59116.835014,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "3adcabb5-f587-4a96-af4c-a19743674da7",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#214L1vtt.transcript.delta+59.62s

08 Oct 2026, 13:53:35 · callee

Event payload

{
  "id": "d050fae3-ef45-4482-bc74-910550c747bf",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "c0857bdb-b034-40ed-953b-97996c60c5c6",
  "audioId": null,
  "payload": {
    "text": " 27.",
    "type": "vtt.transcript.delta",
    "turnId": "c0857bdb-b034-40ed-953b-97996c60c5c6",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#215L1vtt.transcript.completed+59.62s

08 Oct 2026, 13:53:35 · callee

Event payload

{
  "id": "09dcc7b1-6c06-4d96-9971-deb2691bc18f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "c0857bdb-b034-40ed-953b-97996c60c5c6",
  "audioId": null,
  "payload": {
    "text": "27.",
    "type": "vtt.transcript.completed",
    "turnId": "c0857bdb-b034-40ed-953b-97996c60c5c6",
    "endedAt": "2026-10-08T11:53:35.153Z",
    "segmentId": "8df06719-db3c-4c45-be6c-5385a53989a9",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:34.129Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#216DIALOGdialog.response.preparing+59.63s

08 Oct 2026, 13:53:35

Event payload

{
  "id": "d5cec1af-732f-4697-aaee-17c7989454f7",
  "version": 1,
  "operationId": null,
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "text": "71. Ne, 71 61. 27.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
      "53ab0d07-3bf3-4247-9736-962b1115ff77",
      "2bdd7268-c2a8-406e-b4fc-1a64818468dc",
      "8df06719-db3c-4c45-be6c-5385a53989a9"
    ]
  }
}

#217L1regression.started+59.64s

08 Oct 2026, 13:53:35 · agent

Event payload

{
  "id": "dc485559-54fa-4d8b-ba3d-4807f63d906a",
  "version": 1,
  "operationId": "eff95f6e-c8c5-468b-99eb-4b82f0c21ec9",
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "eff95f6e-c8c5-468b-99eb-4b82f0c21ec9",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#218L1silence.committed+60.22s

08 Oct 2026, 13:53:36 · callee

Event payload

{
  "id": "d6f5d98b-7993-492b-aa59-5ed2186bb50d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 59884.835014,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "3adcabb5-f587-4a96-af4c-a19743674da7",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#219L1regression.finished+60.82s

08 Oct 2026, 13:53:36 · agent

Event payload

{
  "id": "bc67c369-cecb-4c79-8f07-2b8e73775991",
  "version": 1,
  "operationId": "eff95f6e-c8c5-468b-99eb-4b82f0c21ec9",
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "jmbg",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1180.9803059999977,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "eff95f6e-c8c5-468b-99eb-4b82f0c21ec9",
    "participantId": "agent"
  }
}

#220L1ttv.started+60.83s

08 Oct 2026, 13:53:36 · agent

Event payload

{
  "id": "5c6cdf45-e906-4bb9-b4b7-8d93281d157c",
  "version": 1,
  "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
    "participantId": "agent"
  }
}

#221L1ttv.first_byte+61.06s

08 Oct 2026, 13:53:37 · agent

Event payload

{
  "id": "3d4ff262-6d52-4d99-9b43-ea6895802cc8",
  "version": 1,
  "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 226.9061100000108,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
    "participantId": "agent"
  }
}

#222L1audio.recording.saved+61.15s

08 Oct 2026, 13:53:37 · callee

Event payload

{
  "id": "9d663763-9b21-424b-8c3d-9060aa2aeedc",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "c1b44400-bdcb-41da-9da3-67f182666d42",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c1b44400-bdcb-41da-9da3-67f182666d42",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/c1b44400-bdcb-41da-9da3-67f182666d42.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "385cb0cb7b20756c39203fda2c603d71bd079bda8bd2a37918b1ba68a2d42425"
      },
      "format": "pcm_s16le",
      "sha256": "5b88a971dc99b19afcf69c416a9141ace14202274deef560b463300b22a4d4d3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:35.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#223L1ttv.finished+62.20s

08 Oct 2026, 13:53:38 · agent

Event payload

{
  "id": "32d01990-e5a1-40db-bcec-1f14823660cc",
  "version": 1,
  "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "afa2cebf-605a-435e-a7c4-ba27abff1b09",
    "participantId": "agent"
  }
}

#224DIALOGdialog.response.ready+62.22s

08 Oct 2026, 13:53:38

Event payload

{
  "id": "4fe6418a-2982-4114-ad34-c0e4cb8af026",
  "version": 1,
  "operationId": null,
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
      "53ab0d07-3bf3-4247-9736-962b1115ff77",
      "2bdd7268-c2a8-406e-b4fc-1a64818468dc",
      "8df06719-db3c-4c45-be6c-5385a53989a9"
    ]
  }
}

#225DIALOGdialog.answer_received+62.23s

08 Oct 2026, 13:53:38 · callee

Event payload

{
  "id": "36f5739e-8a7e-42ff-94b6-7ef08199f69a",
  "version": 1,
  "operationId": null,
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "text": "71. Ne, 71 61. 27.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "517adb3b-ea5b-4c6e-9b63-26e13787d6ed",
      "53ab0d07-3bf3-4247-9736-962b1115ff77",
      "2bdd7268-c2a8-406e-b4fc-1a64818468dc",
      "8df06719-db3c-4c45-be6c-5385a53989a9"
    ],
    "participantId": "callee"
  }
}

#226DIALOGdialog.agent.state+62.23s

08 Oct 2026, 13:53:38

Event payload

{
  "id": "22ad1e07-6387-481b-96f3-fe0479364986",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [
        "0 1 03 9 92"
      ],
      "lastTurnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#227DIALOGdialog.turn.started+62.24s

08 Oct 2026, 13:53:38 · agent

Event payload

{
  "id": "b5199d19-7d79-4bb4-b5ee-86a8a688cbda",
  "version": 1,
  "operationId": null,
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#228L1audio.playback.started+62.24s

08 Oct 2026, 13:53:38 · agent

Event payload

{
  "id": "0ab4753f-75f5-45c4-9a5d-2d20eeb07916",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": "e3cdfa9e-4a47-44de-a3b7-a55bc95ebb13",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
      "asset": {
        "id": "e3cdfa9e-4a47-44de-a3b7-a55bc95ebb13",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/e3cdfa9e-4a47-44de-a3b7-a55bc95ebb13.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0aa12894e8eef5bba2204fbc6759c862489988303fc85501f65d67a848b23f0d"
      },
      "format": "pcm_s16le",
      "sha256": "e3589be269b3d08cec915842efacb4727ef5b76b76e4185fda954600a21f71cf",
      "channels": 1,
      "byteLength": 215040,
      "durationMs": 4480,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "participantId": "agent"
  }
}

#229L1audio.playback.first_frame+62.25s

08 Oct 2026, 13:53:38 · agent

Event payload

{
  "id": "2fa74aa5-91da-4fdb-98fc-11136aa48973",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "firstFrameAt": "2026-10-08T11:53:38.308Z",
    "participantId": "agent"
  }
}

#230L1audio.recording.saved+63.15s

08 Oct 2026, 13:53:39 · callee

Event payload

{
  "id": "6ea15d5e-474d-4699-a244-bf91ab50c942",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "e0ef8e3e-d13d-4d2f-8668-cf3c7ea8ae26",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e0ef8e3e-d13d-4d2f-8668-cf3c7ea8ae26",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/e0ef8e3e-d13d-4d2f-8668-cf3c7ea8ae26.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fd34c520e380eac4158f427d4102a777445e27af357d6bee2c9c11af633c53af"
      },
      "format": "pcm_s16le",
      "sha256": "3a6b4c4cbbc9822967835fdf43e712c44450b1c4b512f85078496ba5dd0837c6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:37.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#231L1audio.recording.saved+64.30s

08 Oct 2026, 13:53:40 · agent

Event payload

{
  "id": "bf21e14d-b3d2-4136-bcec-c0a1d0c66ba6",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": "86540daa-3eaf-4c67-b416-94ef90df963a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "86540daa-3eaf-4c67-b416-94ef90df963a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/86540daa-3eaf-4c67-b416-94ef90df963a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c1b298dc17571cbf3d30916758d6ace5d798f5d92fd5c308f8ba9b90e66dbfa8"
      },
      "format": "pcm_s16le",
      "sha256": "a7e29ac2859780caec14bdf551bfee8a36059569d00ef315f0c143fe5fd26f90",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:38.308Z",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "participantId": "agent"
  }
}

#232L1audio.recording.saved+65.14s

08 Oct 2026, 13:53:41 · callee

Event payload

{
  "id": "32eecc04-a044-4371-a6e4-ce3963eebe68",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "6c19d89a-fe5e-4fd4-bf42-deae8554fe06",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6c19d89a-fe5e-4fd4-bf42-deae8554fe06",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/6c19d89a-fe5e-4fd4-bf42-deae8554fe06.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "228fa93bf0b3f715e313ccba34eeed85f231328488f5e3518a6cf7e45f0e9cb2"
      },
      "format": "pcm_s16le",
      "sha256": "09a9e66edfda6c8880b78e79ee967d1c2c10c58b820a45eba83149f26bd39f3c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:39.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#233L1audio.recording.saved+66.30s

08 Oct 2026, 13:53:42 · agent

Event payload

{
  "id": "a05ab14a-6f14-4d18-8d39-19ef37624611",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": "1590ba26-ab44-4875-b562-07b5fd67fbca",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1590ba26-ab44-4875-b562-07b5fd67fbca",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/1590ba26-ab44-4875-b562-07b5fd67fbca.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "60c6675406ef02be7b4c8d773026937d8a91331fd3c1468840546d317ae802c3"
      },
      "format": "pcm_s16le",
      "sha256": "bb87ed2437da0e2143699b3a5ed5bb0fe51aa3c24c40afa3ef7fec27942da08d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:40.308Z",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "participantId": "agent"
  }
}

#234L1audio.playback.finished+67.03s

08 Oct 2026, 13:53:43 · agent

Event payload

{
  "id": "a4a7b07a-7b05-49b5-bdb4-36207a4e2eab",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "participantId": "agent"
  }
}

#235DIALOGdialog.turn.completed+67.04s

08 Oct 2026, 13:53:43 · agent

Event payload

{
  "id": "184ad014-c108-4d56-8206-6bdc047f7805",
  "version": 1,
  "operationId": null,
  "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "3a85e914-42ed-420e-8793-6aaff4a8c6bb",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#236DIALOGdialog.agent.state+67.05s

08 Oct 2026, 13:53:43

Event payload

{
  "id": "296f9a4d-758d-4b0d-a02c-26e672864990",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [
        "0 1 03 9 92"
      ],
      "lastPhrase": "ask_jmbg",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "ask_jmbg",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#237L1audio.recording.saved+67.06s

08 Oct 2026, 13:53:43 · agent

Event payload

{
  "id": "5c78422d-dedc-4cee-bfe3-358ddbc4f6fb",
  "version": 1,
  "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
  "turnId": null,
  "audioId": "45f98a04-56da-4679-884f-ac41aa81131e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "45f98a04-56da-4679-884f-ac41aa81131e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/45f98a04-56da-4679-884f-ac41aa81131e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0deaa4f28f755e47e95547e4c36364ba6dd257c84ce8bad31640878332c8baae"
      },
      "format": "pcm_s16le",
      "sha256": "4f38cbf890be14ce2d5fa344a04a6c98ccb0218dcfa41297c9cdce4f32409cb0",
      "channels": 1,
      "byteLength": 37440,
      "durationMs": 780,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:42.308Z",
    "operationId": "0af38817-1c2d-443f-aee0-617cd776fe14",
    "participantId": "agent"
  }
}

#238L1audio.recording.saved+67.15s

08 Oct 2026, 13:53:43 · callee

Event payload

{
  "id": "bfe39fde-c367-415c-8e30-29993d58a66e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "ac3b5f37-8821-477c-afd3-af39ec07c468",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ac3b5f37-8821-477c-afd3-af39ec07c468",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/ac3b5f37-8821-477c-afd3-af39ec07c468.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ccf7aa54dfea406d76cd56fb76eed36a90cf208ae7963b5930111b525ca52625"
      },
      "format": "pcm_s16le",
      "sha256": "29ee31e08e1966e963100e3c8d22b3e4809de2fd7d5ea63bf6cb1215b7e10b59",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:41.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#239L1audio.recording.saved+69.14s

08 Oct 2026, 13:53:45 · callee

Event payload

{
  "id": "20092464-0dfe-47e6-a36e-ecd39b18c0a8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "43670b1b-e36e-49cb-9288-c10cdf620385",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "43670b1b-e36e-49cb-9288-c10cdf620385",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/43670b1b-e36e-49cb-9288-c10cdf620385.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1cbb72f1eaa8ab7df5657c12a53d93b74e01dbfa73f538d92a583108a92a8b7f"
      },
      "format": "pcm_s16le",
      "sha256": "95c751e2fb4ee36951b5d79ca3c251731d00a40cb4f39e2b90581fa087262f1b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:43.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#240L1speech.started+69.59s

08 Oct 2026, 13:53:45 · callee

Event payload

{
  "id": "499e4255-c754-4d99-88ec-5c49854c703f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 69260.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#241L1speech.stopped+70.33s

08 Oct 2026, 13:53:46 · callee

Event payload

{
  "id": "bdf6289e-7f4e-4b54-b789-b3031f72628d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 69996.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "7b4bbc14-1b9e-4d75-a652-fa170c9e48f6",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#242L1speech.started+70.61s

08 Oct 2026, 13:53:46 · callee

Event payload

{
  "id": "c11d3ed8-7843-4c20-aa12-426878eb8701",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 70284.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#243L1speech.stopped+71.00s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "a6e16342-e09e-4569-80c1-51252562ef81",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 70668.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "78651c9d-4921-4972-b9e9-fa94d5e9d981",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#244L1audio.recording.saved+71.15s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "49163955-e499-4f55-81e5-841c4134b76d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "a1dd0932-7d13-4f5d-bfca-1750a232e91a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a1dd0932-7d13-4f5d-bfca-1750a232e91a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/a1dd0932-7d13-4f5d-bfca-1750a232e91a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3fef9cf31ecf59dd18f5d813a3101dc014b5dc58b744f74870e1b63351182fc8"
      },
      "format": "pcm_s16le",
      "sha256": "f9b481d53cc1393379ff418091f7d5a5a83baf169d9f7dc55f85b2aaff6f172f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:45.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#245L1silence.soft+71.35s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "f21adbae-f2a5-4cb0-be5a-eb9cadc34b38",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 71020.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "78651c9d-4921-4972-b9e9-fa94d5e9d981",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#246L1vtt.transcript.delta+71.46s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "6423f796-7c09-4132-badd-08f2c56cbf0f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "55b835d8-fd0d-43f6-8164-3e1c70af6d12",
  "audioId": null,
  "payload": {
    "text": " 703.",
    "type": "vtt.transcript.delta",
    "turnId": "55b835d8-fd0d-43f6-8164-3e1c70af6d12",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#247L1vtt.transcript.completed+71.47s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "c1c5a007-51f4-4565-b248-329c57e9ee60",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "55b835d8-fd0d-43f6-8164-3e1c70af6d12",
  "audioId": null,
  "payload": {
    "text": "703.",
    "type": "vtt.transcript.completed",
    "turnId": "55b835d8-fd0d-43f6-8164-3e1c70af6d12",
    "endedAt": "2026-10-08T11:53:47.057Z",
    "segmentId": "a1a4c9fe-2efe-4cb4-8ca6-f462ee17d970",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:45.649Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#248L1speech.started+71.42s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "2fc48ada-0500-4d5b-9bd3-a62a56a91786",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 71084.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#249L1speech.stopped+71.73s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "9b32a074-cca4-49c2-a17f-79055edd8eb1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 71404.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "1fc4b7b4-e1f1-4866-be63-bdb4a2072faa",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#250L1speech.started+71.93s

08 Oct 2026, 13:53:47 · callee

Event payload

{
  "id": "4f87602e-7d66-48f5-b402-01f1aaffaf50",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 71596.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#251L1speech.stopped+72.95s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "47f71fc3-88fe-4ba8-a6ac-4519abb397ca",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 72620.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "cb70f834-bc07-40c4-b337-eb08bfef813f",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#252L1audio.recording.saved+73.15s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "0b089f01-2c53-4019-b29b-6b241254e6c0",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "e4e73549-3e63-4a99-9258-4a03d98bdf06",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e4e73549-3e63-4a99-9258-4a03d98bdf06",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/e4e73549-3e63-4a99-9258-4a03d98bdf06.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0addd7bfcdede4b6301e31f3529fe90e1dfbaaf8bfe7bbb134fcdb8a1b7846d1"
      },
      "format": "pcm_s16le",
      "sha256": "02e3d431b201fb618995600c53d51952951decde945e324b934a808a13c073c4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:47.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#253L1silence.soft+73.30s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "1bd7a8d0-37ba-4442-af93-467619fddde1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 72972.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "cb70f834-bc07-40c4-b337-eb08bfef813f",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#254L1vtt.transcript.delta+73.42s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "1dfcc51a-9e21-4f86-ba0d-dafd8a0a4e06",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "cba83238-40b9-4f15-9657-4555dc948aec",
  "audioId": null,
  "payload": {
    "text": " 992.",
    "type": "vtt.transcript.delta",
    "turnId": "cba83238-40b9-4f15-9657-4555dc948aec",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#255L1vtt.transcript.completed+73.43s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "22d17344-2d8a-413b-ae65-b43a5dabc98a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "cba83238-40b9-4f15-9657-4555dc948aec",
  "audioId": null,
  "payload": {
    "text": "992.",
    "type": "vtt.transcript.completed",
    "turnId": "cba83238-40b9-4f15-9657-4555dc948aec",
    "endedAt": "2026-10-08T11:53:49.009Z",
    "segmentId": "0536e1d6-01fd-42cd-8c27-8c28059300a0",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:47.473Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#256DIALOGdialog.response.preparing+73.44s

08 Oct 2026, 13:53:49

Event payload

{
  "id": "e135cb33-bb4a-4a3b-b8fe-08a175d279a0",
  "version": 1,
  "operationId": null,
  "turnId": "5e1aa5f6-9209-4bfc-9bb2-51afa198283b",
  "audioId": null,
  "payload": {
    "text": "703. 992.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "5e1aa5f6-9209-4bfc-9bb2-51afa198283b",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a1a4c9fe-2efe-4cb4-8ca6-f462ee17d970",
      "0536e1d6-01fd-42cd-8c27-8c28059300a0"
    ]
  }
}

#257L1ttv.started+73.44s

08 Oct 2026, 13:53:49 · agent

Event payload

{
  "id": "e4295d2e-c6cc-4041-8304-29bfae66d6db",
  "version": 1,
  "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
    "participantId": "agent"
  }
}

#258L1ttv.first_byte+73.67s

08 Oct 2026, 13:53:49 · agent

Event payload

{
  "id": "72f6a929-abb2-417b-91f1-740110ebb9ea",
  "version": 1,
  "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 219.8118800000084,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
    "participantId": "agent"
  }
}

#259L1speech.started+73.72s

08 Oct 2026, 13:53:49 · callee

Event payload

{
  "id": "e8d8aac9-6642-4d13-a446-2263dcb90dc8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 73388.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#260DIALOGdialog.response.cancelled+73.79s

08 Oct 2026, 13:53:49

Event payload

{
  "id": "73b6b2e7-d620-4304-9c5c-b822c344909c",
  "version": 1,
  "operationId": null,
  "turnId": "5e1aa5f6-9209-4bfc-9bb2-51afa198283b",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "5e1aa5f6-9209-4bfc-9bb2-51afa198283b",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#261L1ttv.cancelled+73.79s

08 Oct 2026, 13:53:49 · agent

Event payload

{
  "id": "de7a7d53-850b-41e9-b1f4-e05f1a19327a",
  "version": 1,
  "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.cancelled",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "ee96a512-4165-4d9e-9493-06c6206bbe22",
    "participantId": "agent"
  }
}

#262L1speech.stopped+74.23s

08 Oct 2026, 13:53:50 · callee

Event payload

{
  "id": "00fbb96b-7b73-4940-a25b-7b8fcfb2376c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 73900.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "357001f1-2eba-4e6e-8c9f-52fd2d53ec48",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#263L1speech.started+74.39s

08 Oct 2026, 13:53:50 · callee

Event payload

{
  "id": "890b6724-24ee-4200-bdfd-e38c5dc929f5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 74060.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#264L1audio.recording.saved+75.14s

08 Oct 2026, 13:53:51 · callee

Event payload

{
  "id": "ac1e2037-1c2b-44bd-abde-86cf890913f6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "7916589e-575d-4bb6-966c-3c91d6c64bae",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7916589e-575d-4bb6-966c-3c91d6c64bae",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/7916589e-575d-4bb6-966c-3c91d6c64bae.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "31f8013b999fd69d880e37836fca05586ec7d1abd437ca55cb94228f1dbbf111"
      },
      "format": "pcm_s16le",
      "sha256": "5b37b2e95389686feda7ab71856e7300e487dbeea63f05d1b1c7fe3da2565a4e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:49.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#265L1speech.stopped+75.19s

08 Oct 2026, 13:53:51 · callee

Event payload

{
  "id": "2cc9affd-1a14-4db5-82ba-61ba0a4dea8b",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 74860.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "23da9c59-5e8d-401f-b5f9-875031f4bb2d",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#266L1speech.started+75.35s

08 Oct 2026, 13:53:51 · callee

Event payload

{
  "id": "327c5141-4224-4566-a78d-0d2014cb25b8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 75020.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#267L1speech.stopped+76.34s

08 Oct 2026, 13:53:52 · callee

Event payload

{
  "id": "3ff434da-3e2b-4f76-876e-738471fbd17e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 76012.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "d7f58392-5b70-4015-8dbb-854180671332",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#268L1silence.soft+76.69s

08 Oct 2026, 13:53:52 · callee

Event payload

{
  "id": "8f414444-00b7-423e-82b7-ccbad6311dbe",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 76364.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "d7f58392-5b70-4015-8dbb-854180671332",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#269L1vtt.transcript.delta+76.80s

08 Oct 2026, 13:53:52 · callee

Event payload

{
  "id": "78a96017-5c7b-4ec8-af5d-b0ac9b0bc2f2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "967a75f8-d117-4499-8678-71fc9b6cbc12",
  "audioId": null,
  "payload": {
    "text": " 71 61 27.",
    "type": "vtt.transcript.delta",
    "turnId": "967a75f8-d117-4499-8678-71fc9b6cbc12",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#270L1vtt.transcript.completed+76.81s

08 Oct 2026, 13:53:52 · callee

Event payload

{
  "id": "8a4f2ce8-db70-4250-9ce1-b20830cd0ead",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "967a75f8-d117-4499-8678-71fc9b6cbc12",
  "audioId": null,
  "payload": {
    "text": "71 61 27.",
    "type": "vtt.transcript.completed",
    "turnId": "967a75f8-d117-4499-8678-71fc9b6cbc12",
    "endedAt": "2026-10-08T11:53:52.401Z",
    "segmentId": "a1b2e417-8ef5-4e47-8a73-12217e4864c4",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:49.777Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#271DIALOGdialog.response.preparing+76.81s

08 Oct 2026, 13:53:52

Event payload

{
  "id": "1b83c064-50bb-484a-857e-cdbc90cc6379",
  "version": 1,
  "operationId": null,
  "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
  "audioId": null,
  "payload": {
    "text": "703. 992. 71 61 27.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a1a4c9fe-2efe-4cb4-8ca6-f462ee17d970",
      "0536e1d6-01fd-42cd-8c27-8c28059300a0",
      "a1b2e417-8ef5-4e47-8a73-12217e4864c4"
    ]
  }
}

#272L1ttv.started+76.82s

08 Oct 2026, 13:53:52 · agent

Event payload

{
  "id": "48bd3e2c-f72d-46a5-98b4-b9d7398b9b0b",
  "version": 1,
  "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
    "participantId": "agent"
  }
}

#273L1ttv.first_byte+77.01s

08 Oct 2026, 13:53:53 · agent

Event payload

{
  "id": "1e432ee2-344e-4071-a6b2-ddd8429496dd",
  "version": 1,
  "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 188.58669500000542,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
    "participantId": "agent"
  }
}

#274L1audio.recording.saved+77.14s

08 Oct 2026, 13:53:53 · callee

Event payload

{
  "id": "e8cf9df7-19b3-4e89-948d-a0d8b28bcab4",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "abee868f-98f4-4d06-9fab-904fd896121e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "abee868f-98f4-4d06-9fab-904fd896121e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/abee868f-98f4-4d06-9fab-904fd896121e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5ab3d6b62055b4861faa4c8588e5bb0290789d2d67116fc6bf135780ad582ec1"
      },
      "format": "pcm_s16le",
      "sha256": "a69438e437f6418d134cf423a4764db06535327419354ec418d2ee254aa879ca",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:51.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#275L1silence.committed+77.46s

08 Oct 2026, 13:53:53 · callee

Event payload

{
  "id": "8ffa6a9b-4d78-4134-b4e6-92a3e5c0b22a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 77132.83501400001,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "d7f58392-5b70-4015-8dbb-854180671332",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#276L1ttv.finished+78.69s

08 Oct 2026, 13:53:54 · agent

Event payload

{
  "id": "23622da0-4646-4ddb-8111-dc8a18cb4633",
  "version": 1,
  "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "2d9b9a85-43fd-490a-8f41-3bc20325be29",
    "participantId": "agent"
  }
}

#277DIALOGdialog.response.ready+78.72s

08 Oct 2026, 13:53:54

Event payload

{
  "id": "1234cc66-60fb-47e6-b524-46410848b9ca",
  "version": 1,
  "operationId": null,
  "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
  "audioId": null,
  "payload": {
    "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a1a4c9fe-2efe-4cb4-8ca6-f462ee17d970",
      "0536e1d6-01fd-42cd-8c27-8c28059300a0",
      "a1b2e417-8ef5-4e47-8a73-12217e4864c4"
    ]
  }
}

#278DIALOGdialog.answer_received+78.72s

08 Oct 2026, 13:53:54 · callee

Event payload

{
  "id": "00186af9-eaf9-4fc8-8d4c-2c9f0c0bc16c",
  "version": 1,
  "operationId": null,
  "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
  "audioId": null,
  "payload": {
    "text": "703. 992. 71 61 27.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a1a4c9fe-2efe-4cb4-8ca6-f462ee17d970",
      "0536e1d6-01fd-42cd-8c27-8c28059300a0",
      "a1b2e417-8ef5-4e47-8a73-12217e4864c4"
    ],
    "participantId": "callee"
  }
}

#279DIALOGdialog.agent.state+78.72s

08 Oct 2026, 13:53:54

Event payload

{
  "id": "92307f0d-3e7e-406f-b9a9-74e61ede6953",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastTurnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
      "jmbgAttempts": 1,
      "lastQuestion": "jmbg_retry",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#280DIALOGdialog.turn.started+78.73s

08 Oct 2026, 13:53:54 · agent

Event payload

{
  "id": "7a5534d3-b028-40ce-9707-8580a9707558",
  "version": 1,
  "operationId": null,
  "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#281L1audio.playback.started+78.74s

08 Oct 2026, 13:53:54 · agent

Event payload

{
  "id": "a2d1da56-6325-4996-a6fe-38889ce94e6d",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": "6b3f926a-34f6-4d29-8763-92715164c7fd",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
      "asset": {
        "id": "6b3f926a-34f6-4d29-8763-92715164c7fd",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/6b3f926a-34f6-4d29-8763-92715164c7fd.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3afd300c123081488c4b822085064d933426e964321082a4da5409b39b36cf66"
      },
      "format": "pcm_s16le",
      "sha256": "dbf01fbda45390f1a7419c4950f2b7c95d6d712f87cdee4019c45d975d150a17",
      "channels": 1,
      "byteLength": 364800,
      "durationMs": 7600,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#282L1audio.playback.first_frame+78.74s

08 Oct 2026, 13:53:54 · agent

Event payload

{
  "id": "5627f281-41d7-4d0c-9bf0-fd63c41bb1c0",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "firstFrameAt": "2026-10-08T11:53:54.799Z",
    "participantId": "agent"
  }
}

#283L1audio.recording.saved+79.14s

08 Oct 2026, 13:53:55 · callee

Event payload

{
  "id": "a2d85f5a-2e30-42ed-8aa6-2b06d44f48c7",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "1793e3d0-e95d-442e-ab0c-b694c83d4d16",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "1793e3d0-e95d-442e-ab0c-b694c83d4d16",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/1793e3d0-e95d-442e-ab0c-b694c83d4d16.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "229881be32929b30dfda7cc0baa472898143c8491aad0b8cdab6e0dc071876c6"
      },
      "format": "pcm_s16le",
      "sha256": "42c17ecc49f48d47002db5b0a53dff595f9eff1c1c5bb02908dd754c410f88af",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:53.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#284L1audio.recording.saved+80.79s

08 Oct 2026, 13:53:56 · agent

Event payload

{
  "id": "81193f59-ed86-4367-8abe-4f4b61b8e64f",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": "ffd88168-1435-486e-90cc-a10daf1ca10e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ffd88168-1435-486e-90cc-a10daf1ca10e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/ffd88168-1435-486e-90cc-a10daf1ca10e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "13f601e0a30bd9c06c82aed200c635a152a07a49eceb595806d9ebf6e02f3c50"
      },
      "format": "pcm_s16le",
      "sha256": "dadbad0d686da7183b4645a9135f31b553e4a58c8bfeac55648af35cdf5fdecb",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:54.799Z",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#285L1audio.recording.saved+81.16s

08 Oct 2026, 13:53:57 · callee

Event payload

{
  "id": "9a050303-d878-4c79-a621-1a67f0c9ee2f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "ad769824-226f-4cd1-9a68-9e74354d14ca",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ad769824-226f-4cd1-9a68-9e74354d14ca",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/ad769824-226f-4cd1-9a68-9e74354d14ca.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "57850c9807b1e5332cfec3a938e0a943e89d5b6450a18027156c54beabd746f2"
      },
      "format": "pcm_s16le",
      "sha256": "12cad1529246b013af22586f9c9fdf6645d6c19840cfc99a9091265d5923d6c3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:55.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#286L1audio.recording.saved+82.79s

08 Oct 2026, 13:53:58 · agent

Event payload

{
  "id": "b66ba482-1180-4cd0-a4d9-cdc1ac3714f0",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": "ab6bbfc5-49e5-4e27-b4ec-ac29c54c8662",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ab6bbfc5-49e5-4e27-b4ec-ac29c54c8662",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/ab6bbfc5-49e5-4e27-b4ec-ac29c54c8662.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b25d035992bb225464c503b8ec68e77e40d174e8f59586ef9adb362de37e79f9"
      },
      "format": "pcm_s16le",
      "sha256": "49c9cfc88ce63318b9bce191b9d023c6298f9c43b8a16851d1090c1b14f069df",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:56.799Z",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#287L1audio.recording.saved+83.14s

08 Oct 2026, 13:53:59 · callee

Event payload

{
  "id": "6516c2cc-173b-424a-8a50-12f055dada4a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "9ccc7dde-51f8-4e7e-b3a7-454a3342f17d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9ccc7dde-51f8-4e7e-b3a7-454a3342f17d",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/9ccc7dde-51f8-4e7e-b3a7-454a3342f17d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d243fe493316199324c72d3cc0aae305e47ae537528b89c433d8fad4338c3fa8"
      },
      "format": "pcm_s16le",
      "sha256": "dd9ab1ec915bbe80ae7c787e224696fcc8ab9316ca9b82442ff0d5c86ca397aa",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:57.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#288L1audio.recording.saved+84.79s

08 Oct 2026, 13:54:00 · agent

Event payload

{
  "id": "08c47fa9-a4d0-4128-8833-6c20f4953593",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": "53b0fe35-9379-4b98-8fd0-c6d76811963a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "53b0fe35-9379-4b98-8fd0-c6d76811963a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/53b0fe35-9379-4b98-8fd0-c6d76811963a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0193bb36091f34188a5194e80ac0afa303ddf658abdaf3da7263df15a86b2744"
      },
      "format": "pcm_s16le",
      "sha256": "25bfe57bc65677bae1aa4c679a685026e8611e8f5b2acd87ba9caa3a9947fd09",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:58.799Z",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#289L1audio.recording.saved+85.15s

08 Oct 2026, 13:54:01 · callee

Event payload

{
  "id": "f3feb9bf-1517-4e69-9881-2848339bd0ce",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "40e461d5-ba6f-48e7-b00d-d112219847b0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "40e461d5-ba6f-48e7-b00d-d112219847b0",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/40e461d5-ba6f-48e7-b00d-d112219847b0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2b41f59d5883e1d432bce18a2a793042d554e70d1b974b8aab83be40172b023a"
      },
      "format": "pcm_s16le",
      "sha256": "84085742e4aa813e0c280e3d1038756908a0f1ae14b43f091ca4323180182b96",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:53:59.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#290L1audio.playback.finished+86.64s

08 Oct 2026, 13:54:02 · agent

Event payload

{
  "id": "15a063fb-93cd-40ea-9b85-f0141bc26586",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#291DIALOGdialog.turn.completed+86.65s

08 Oct 2026, 13:54:02 · agent

Event payload

{
  "id": "5ae328dd-6626-466f-8a74-0a0562072635",
  "version": 1,
  "operationId": null,
  "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "ba99d24a-11e9-4ac2-b0c3-39bd353f1578",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#292DIALOGdialog.agent.state+86.67s

08 Oct 2026, 13:54:02

Event payload

{
  "id": "9ba69ddb-d004-4051-a3fe-f2e23b27ef4e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "jmbg",
      "prezime": "Marković",
      "fragments": [],
      "lastPhrase": "jmbg_retry",
      "interrupted": false,
      "jmbgAttempts": 1,
      "lastQuestion": "jmbg_retry",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#293L1audio.recording.saved+86.67s

08 Oct 2026, 13:54:02 · agent

Event payload

{
  "id": "8b452c54-754f-4780-b28c-5cc015d646ab",
  "version": 1,
  "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
  "turnId": null,
  "audioId": "55e290b2-ea38-4978-a026-62a1263e76f3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "55e290b2-ea38-4978-a026-62a1263e76f3",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/55e290b2-ea38-4978-a026-62a1263e76f3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "adc3b7daa2332b005cb79489be17392f7bc4d1bededb3cb2a6ef92e0f1815caf"
      },
      "format": "pcm_s16le",
      "sha256": "c76349d9aee284564fcf7b46d2f6e93f8735a427e87c06b27436832c2351ce9e",
      "channels": 1,
      "byteLength": 91200,
      "durationMs": 1900,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:00.799Z",
    "operationId": "97475590-ee15-4032-bdc4-05db7a9eef1a",
    "participantId": "agent"
  }
}

#294L1audio.recording.saved+87.14s

08 Oct 2026, 13:54:03 · callee

Event payload

{
  "id": "2b603b9f-3965-4301-9d24-38f6af9109ca",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "483dd5bb-11cc-48b8-b74f-4f49a5b718c7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "483dd5bb-11cc-48b8-b74f-4f49a5b718c7",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/483dd5bb-11cc-48b8-b74f-4f49a5b718c7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fd386c94bbbf6304ebf663715b60ddc5730e321368a4719f17f776bc79f8771e"
      },
      "format": "pcm_s16le",
      "sha256": "7e8ad81ac29e0d8c7cd3963771e80b801c60388a3215a5785ab7f3417bcb5f06",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:01.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#295L1speech.started+87.38s

08 Oct 2026, 13:54:03 · callee

Event payload

{
  "id": "4e7cc3d8-5a60-4764-8bec-a24d5f2964a6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 87052.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#296L1speech.stopped+88.22s

08 Oct 2026, 13:54:04 · callee

Event payload

{
  "id": "80e58c94-f2f7-4925-9a16-b2fd3f1a51a1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 87884.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "52afd42d-3714-4608-82a2-43a44683d906",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#297L1speech.started+88.34s

08 Oct 2026, 13:54:04 · callee

Event payload

{
  "id": "00396b06-92aa-48f6-90bc-7b590b9a2f6f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 88012.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#298L1audio.recording.saved+89.14s

08 Oct 2026, 13:54:05 · callee

Event payload

{
  "id": "9707acf6-83e1-4c48-b211-f82b7a0768bd",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "86c97f45-0bad-4deb-a6c0-855146f4f4c5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "86c97f45-0bad-4deb-a6c0-855146f4f4c5",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/86c97f45-0bad-4deb-a6c0-855146f4f4c5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b673f4f564d102a657a588a06f68861832e69650e099a6f21d03d0c16a5706b0"
      },
      "format": "pcm_s16le",
      "sha256": "8d68f92c6cd5cd451534802a9d628ac7ae505de38f3deb1e8bd4e065b1e51183",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:03.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#299L1speech.stopped+90.01s

08 Oct 2026, 13:54:06 · callee

Event payload

{
  "id": "eb2c9d87-d0bc-47e1-a7cb-ff94004d6b0a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 89676.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "49681ccb-6d8f-4738-975f-19e803438cd7",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#300L1speech.started+90.30s

08 Oct 2026, 13:54:06 · callee

Event payload

{
  "id": "9957c3a3-618c-4aaf-a80a-69d8a102b0d9",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 89964.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#301L1audio.recording.saved+91.14s

08 Oct 2026, 13:54:07 · callee

Event payload

{
  "id": "1fc833c6-f2b9-4585-be08-c5948cd53387",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "b55047a3-5d79-43da-b045-9ac40174adc3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b55047a3-5d79-43da-b045-9ac40174adc3",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b55047a3-5d79-43da-b045-9ac40174adc3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e1c83edc04ef813b8aaeafd9c3b3cf99d322c17d774aa685cd57d55af7f5eaee"
      },
      "format": "pcm_s16le",
      "sha256": "e89533339291a09eb0702fba47c58875efac69848889086318a26f8cbd63d43a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:05.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#302L1speech.stopped+91.51s

08 Oct 2026, 13:54:07 · callee

Event payload

{
  "id": "79d1071f-a810-4975-a826-95f553324c20",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 91180.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "2e4391af-a364-44f5-b57a-afb3e2441c44",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#303L1speech.started+91.73s

08 Oct 2026, 13:54:07 · callee

Event payload

{
  "id": "7969d961-ad6c-4867-a143-5d4baa47630a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 91404.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#304L1speech.stopped+92.38s

08 Oct 2026, 13:54:08 · callee

Event payload

{
  "id": "5ed301d6-c98c-473e-85ea-767def6a672e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 92044.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "2e092ba0-9374-40b0-9e8c-dadd924a688b",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#305L1speech.started+92.53s

08 Oct 2026, 13:54:08 · callee

Event payload

{
  "id": "86f56e08-7062-48bf-8549-b51cd4cdae91",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 92204.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#306L1speech.stopped+92.92s

08 Oct 2026, 13:54:08 · callee

Event payload

{
  "id": "72a38145-4bea-4fb6-bb1a-9985c119aa0e",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 92588.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c5cff6af-3dfd-4db7-aec6-c5d110bf4942",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#307L1audio.recording.saved+93.14s

08 Oct 2026, 13:54:09 · callee

Event payload

{
  "id": "bec90811-d358-4b7b-85e2-0073de538bb4",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "05c2cc6b-a629-4532-8b20-a51c50d0e304",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "05c2cc6b-a629-4532-8b20-a51c50d0e304",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/05c2cc6b-a629-4532-8b20-a51c50d0e304.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "10b2fad167bd63e82a2c2559b44df48af3cab6a7509943881e9b5a5036ed02e3"
      },
      "format": "pcm_s16le",
      "sha256": "30a2f1344c5e8029338439655063c1191ed5a98052949f4d490cab81eb1a03f1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:07.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#308L1vtt.transcript.delta+93.22s

08 Oct 2026, 13:54:09 · callee

Event payload

{
  "id": "d302f058-afd7-4bbd-9f6c-25f8a143e768",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
  "audioId": null,
  "payload": {
    "text": " 0703",
    "type": "vtt.transcript.delta",
    "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#309L1silence.soft+93.27s

08 Oct 2026, 13:54:09 · callee

Event payload

{
  "id": "f6a071c2-de3f-4405-b41f-c1b9b87440b6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 92940.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c5cff6af-3dfd-4db7-aec6-c5d110bf4942",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#310L1vtt.transcript.delta+93.38s

08 Oct 2026, 13:54:09 · callee

Event payload

{
  "id": "a3cca333-2cbf-45f7-b5e2-fcbf83b515c8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
  "audioId": null,
  "payload": {
    "text": "992716127.",
    "type": "vtt.transcript.delta",
    "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#311L1vtt.transcript.completed+93.39s

08 Oct 2026, 13:54:09 · callee

Event payload

{
  "id": "c2d59d41-5aa0-4b6b-9779-05ea3b74375f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
  "audioId": null,
  "payload": {
    "text": "0703992716127.",
    "type": "vtt.transcript.completed",
    "turnId": "284c589c-07fa-486b-b302-b1ef71662e32",
    "endedAt": "2026-10-08T11:54:08.977Z",
    "segmentId": "a71d37c3-3b41-4d21-a299-83774cd690eb",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:03.441Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#312DIALOGdialog.response.preparing+93.39s

08 Oct 2026, 13:54:09

Event payload

{
  "id": "c0648d38-8b32-4627-b93a-613d4fce935e",
  "version": 1,
  "operationId": null,
  "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
  "audioId": null,
  "payload": {
    "text": "0703992716127.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a71d37c3-3b41-4d21-a299-83774cd690eb"
    ]
  }
}

#313L1ttv.started+93.80s

08 Oct 2026, 13:54:09 · agent

Event payload

{
  "id": "a004e8c3-77fb-4836-89f9-e7d368a332f7",
  "version": 1,
  "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
    "participantId": "agent"
  }
}

#314L1ttv.first_byte+93.99s

08 Oct 2026, 13:54:10 · agent

Event payload

{
  "id": "d11e1b7b-8959-4557-8fa7-edf39fa2fb61",
  "version": 1,
  "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 181.28966499998933,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
    "participantId": "agent"
  }
}

#315L1silence.committed+94.04s

08 Oct 2026, 13:54:10 · callee

Event payload

{
  "id": "375033c2-d8e8-4b0b-93e5-bfcba3c20345",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 93708.83501400001,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "c5cff6af-3dfd-4db7-aec6-c5d110bf4942",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#316L1audio.recording.saved+95.14s

08 Oct 2026, 13:54:11 · callee

Event payload

{
  "id": "5f60c044-9b51-413b-9131-9f304d2b4e55",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "d873ef8f-fcca-43e3-9c95-f782e78b9c3f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d873ef8f-fcca-43e3-9c95-f782e78b9c3f",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/d873ef8f-fcca-43e3-9c95-f782e78b9c3f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c39d3a0daf58fb42883ff03aadc741ccc7bff5ca737309edcb86ce3de4674108"
      },
      "format": "pcm_s16le",
      "sha256": "15df1d30f4fd592a9b50decb9588cd55d4020c9e305e26c1e62d950432e24696",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:09.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#317L1ttv.finished+96.45s

08 Oct 2026, 13:54:12 · agent

Event payload

{
  "id": "faee0029-e45c-4f0f-8f4e-25cff2869f21",
  "version": 1,
  "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "dce42e13-fe88-42b8-b5d6-78065b83b324",
    "participantId": "agent"
  }
}

#318DIALOGdialog.response.ready+96.47s

08 Oct 2026, 13:54:12

Event payload

{
  "id": "596ccf49-5d35-4848-9130-1cee473a8558",
  "version": 1,
  "operationId": null,
  "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
  "audioId": null,
  "payload": {
    "text": "Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a71d37c3-3b41-4d21-a299-83774cd690eb"
    ]
  }
}

#319DIALOGdialog.answer_received+96.48s

08 Oct 2026, 13:54:12 · callee

Event payload

{
  "id": "2008f8dd-6162-47ae-bc88-672ecc70b2dd",
  "version": 1,
  "operationId": null,
  "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
  "audioId": null,
  "payload": {
    "text": "0703992716127.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "a71d37c3-3b41-4d21-a299-83774cd690eb"
    ],
    "participantId": "callee"
  }
}

#320DIALOGdialog.data.collected+96.49s

08 Oct 2026, 13:54:12

Event payload

{
  "id": "d8b91a8b-26df-4eb1-aaa7-0dbd848ae0b6",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "customer.jmbg",
    "value": "0703992716127",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#321DIALOGdialog.data.collected+96.49s

08 Oct 2026, 13:54:12

Event payload

{
  "id": "7aa05b57-7cb8-4f17-b908-4f3c98597d24",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.data.collected",
    "field": "card.available",
    "value": "osam hiljada sedamsto pedeset dinara i dvadeset pet para",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#322DIALOGdialog.agent.state+96.50s

08 Oct 2026, 13:54:12

Event payload

{
  "id": "abe8ee91-e528-4013-b374-0e20a59b7582",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "offer",
      "prezime": "Marković",
      "foundJmbg": "0703992716127",
      "fragments": [],
      "lastTurnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
      "jmbgAttempts": 1,
      "lastQuestion": "repeat_offer",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#323DIALOGdialog.turn.started+96.50s

08 Oct 2026, 13:54:12 · agent

Event payload

{
  "id": "e53b5ff9-b4f7-4570-b656-7db1b772fb18",
  "version": 1,
  "operationId": null,
  "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#324L1audio.playback.started+96.51s

08 Oct 2026, 13:54:12 · agent

Event payload

{
  "id": "e82665f1-66b1-4ad8-a386-591bb2ea8009",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "611cb5cb-383b-487e-b2b9-6a763e36a010",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?",
      "asset": {
        "id": "611cb5cb-383b-487e-b2b9-6a763e36a010",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/611cb5cb-383b-487e-b2b9-6a763e36a010.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4d0f0351d847f176d21e0391f12243f5afa75c316b4e177d185e27caef3d4f44"
      },
      "format": "pcm_s16le",
      "sha256": "045dbe51aa356f8d3a37dc39486e920f2292b4d5ab39826a2d333a7f3e930dd4",
      "channels": 1,
      "byteLength": 556800,
      "durationMs": 11600,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#325L1audio.playback.first_frame+96.52s

08 Oct 2026, 13:54:12 · agent

Event payload

{
  "id": "d22a6783-9505-4a5a-bb0f-5afd14c5c149",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "firstFrameAt": "2026-10-08T11:54:12.573Z",
    "participantId": "agent"
  }
}

#326L1audio.recording.saved+97.14s

08 Oct 2026, 13:54:13 · callee

Event payload

{
  "id": "2e51d682-8168-4767-92f2-f305a63b55e1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "387197d3-4fac-47cd-957b-ef4a177d0e42",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "387197d3-4fac-47cd-957b-ef4a177d0e42",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/387197d3-4fac-47cd-957b-ef4a177d0e42.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "322d0ea13f053a57f34f2e230613956726ca25e505a77c6bcab036b24e4819bd"
      },
      "format": "pcm_s16le",
      "sha256": "3e96ceb7c9b599ef7bcefd4afa7e76446da46f1c25229cea05ae1e44f829bf93",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:11.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#327L1audio.recording.saved+98.57s

08 Oct 2026, 13:54:14 · agent

Event payload

{
  "id": "a384577a-15cd-4055-b9e6-901e3346f3e6",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "c307fc37-e31d-4a62-9ec5-e708592933c0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c307fc37-e31d-4a62-9ec5-e708592933c0",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c307fc37-e31d-4a62-9ec5-e708592933c0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5908a14a55cbda59858d7ebbf93b1dee4217e52e4e26dc9ece4b4232beb1499f"
      },
      "format": "pcm_s16le",
      "sha256": "5999c5c96b232dfd91b7b2a155c68e2facb2189851a8459b4b2457a03084c0b8",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:12.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#328L1audio.recording.saved+99.14s

08 Oct 2026, 13:54:15 · callee

Event payload

{
  "id": "ccdc22dd-fd33-4bdd-a442-9f5ae50827f0",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "f8314fa7-d604-4b80-b4c3-c9829dd776d3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f8314fa7-d604-4b80-b4c3-c9829dd776d3",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/f8314fa7-d604-4b80-b4c3-c9829dd776d3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "64bf49f8c6ffa5c7e38f617da55c898b4c4e9b934865934c0bfcefe409c76812"
      },
      "format": "pcm_s16le",
      "sha256": "bd0b97457b11cc0b9bb2f706bc8c5db0657b3c7ac335cd99bfaeb991aec219c5",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:13.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#329L1audio.recording.saved+100.57s

08 Oct 2026, 13:54:16 · agent

Event payload

{
  "id": "3ed41c85-80f7-4cec-b530-16568b5a1f89",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "c82c7ad4-e122-45aa-b5e5-7131439994a8",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c82c7ad4-e122-45aa-b5e5-7131439994a8",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c82c7ad4-e122-45aa-b5e5-7131439994a8.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "34d64ede8fd69d00056373241f3218089196755dfd57bea44446a9924c02194b"
      },
      "format": "pcm_s16le",
      "sha256": "e5bbe521ffab7db795ec47649b25bb5a50558dcd39372d2be95303eb604c7d11",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:14.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#330L1audio.recording.saved+101.14s

08 Oct 2026, 13:54:17 · callee

Event payload

{
  "id": "e518ceba-82cf-4aaf-81df-9d636a5a9014",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "71854085-a710-4791-887c-28c7201c5685",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "71854085-a710-4791-887c-28c7201c5685",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/71854085-a710-4791-887c-28c7201c5685.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "74d41e2bb96b08f81e08c1b3f940eedc4f87628501769de8ec0c8cc739aee9ff"
      },
      "format": "pcm_s16le",
      "sha256": "4b4259a4ad4b12e3c14dab5291fb214637b37c3a7573c43e6d00f3575db8c816",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:15.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#331L1audio.recording.saved+102.57s

08 Oct 2026, 13:54:18 · agent

Event payload

{
  "id": "c5ed58e6-f2c1-4d1f-ace9-4c520e5ba527",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "b4a148d7-8e0a-4a01-98bb-02d9c4710d58",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b4a148d7-8e0a-4a01-98bb-02d9c4710d58",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/b4a148d7-8e0a-4a01-98bb-02d9c4710d58.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2aae96e52fabfbf3699e0a689e1640d30eedf8560d718ccfb69243ccb98d0858"
      },
      "format": "pcm_s16le",
      "sha256": "3ff798dba8d6b288b114a7c483400541942ff0a8c6e1ff6988e512b064408409",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:16.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#332L1audio.recording.saved+103.14s

08 Oct 2026, 13:54:19 · callee

Event payload

{
  "id": "829d9f8d-633f-4987-98ae-cd73658d53aa",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "8f74d265-961a-4f7c-991a-e0b0db23ca6b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8f74d265-961a-4f7c-991a-e0b0db23ca6b",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/8f74d265-961a-4f7c-991a-e0b0db23ca6b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bf0f26982c92e3ef236008e54ca8107c779e2d1362eb47e4db9cd4041116a8a3"
      },
      "format": "pcm_s16le",
      "sha256": "ed5b0fbef082e2846a1c0e44fcc0db562d73791eca678d7df77e6a28230e1b5c",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:17.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#333L1audio.recording.saved+104.57s

08 Oct 2026, 13:54:20 · agent

Event payload

{
  "id": "41cbc4d3-1b05-4c2f-91ee-1c9c8a9057c1",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "83f27e2c-1349-4735-a08f-413e8b082e7b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "83f27e2c-1349-4735-a08f-413e8b082e7b",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/83f27e2c-1349-4735-a08f-413e8b082e7b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7c90add774d2b254969fa0de3d72a56ca8bf653e18f90e63972af73acf10c572"
      },
      "format": "pcm_s16le",
      "sha256": "78ee65bf6d2d0d37d37b4b72085d026f6734b888ecb74d98ef68d426611d38fd",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:18.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#334L1audio.recording.saved+105.14s

08 Oct 2026, 13:54:21 · callee

Event payload

{
  "id": "130e4685-37e2-408f-9d86-9a7678f25f81",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "2a739a63-a317-4fd6-b975-d80362813010",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2a739a63-a317-4fd6-b975-d80362813010",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/2a739a63-a317-4fd6-b975-d80362813010.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a02d8a3a8e1707b1d0caa29680f090f8fa5930d3114e05fdad3bbcdf647a59ea"
      },
      "format": "pcm_s16le",
      "sha256": "637f264fcfca89f2c2590fec25b895cdb3e04f5b77e20aebd8b42ebe5939e6c0",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:19.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#335L1audio.recording.saved+106.57s

08 Oct 2026, 13:54:22 · agent

Event payload

{
  "id": "b01bfbb9-5e2d-471b-90be-a83c3ad23f9f",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "21b3d4c5-9363-4a36-a530-d94644b8d594",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "21b3d4c5-9363-4a36-a530-d94644b8d594",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/21b3d4c5-9363-4a36-a530-d94644b8d594.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "580f61920bb2c06c350772ca3b2fdf07e143a1148d82dff65ee475e3dc43fb0e"
      },
      "format": "pcm_s16le",
      "sha256": "b0671067bc6de7bbfed00a0d482e8642185ef2c08d44ff1b5f4db9eb487d1cd1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:20.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#336L1audio.recording.saved+107.14s

08 Oct 2026, 13:54:23 · callee

Event payload

{
  "id": "5935ef80-e9ee-44f7-b1c9-305355d92398",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "206cc9a7-8716-4a6b-900c-937533da909e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "206cc9a7-8716-4a6b-900c-937533da909e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/206cc9a7-8716-4a6b-900c-937533da909e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b9197bbb30a30b2234b51cb1f3eea1221a9e2670ed4aff25d502ca372e259dd3"
      },
      "format": "pcm_s16le",
      "sha256": "6e8b1d09f67b6aed23caff5f2c4547fdd81bee534eaacd8ed33d6f363aa382f6",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:21.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#337L1audio.playback.finished+108.42s

08 Oct 2026, 13:54:24 · agent

Event payload

{
  "id": "e5645ae3-92f6-451f-bc26-e80bb43a23dc",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#338DIALOGdialog.turn.completed+108.42s

08 Oct 2026, 13:54:24 · agent

Event payload

{
  "id": "821de942-6b7f-4490-ba36-392a5f8d3101",
  "version": 1,
  "operationId": null,
  "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "9ac61ac9-9bc6-4b6e-976c-486ae1470e7a",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#339DIALOGdialog.agent.state+108.44s

08 Oct 2026, 13:54:24

Event payload

{
  "id": "dd3cffb5-14b1-4799-a348-4d95479ceb33",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "offer",
      "prezime": "Marković",
      "foundJmbg": "0703992716127",
      "fragments": [],
      "lastPhrase": "result",
      "interrupted": false,
      "jmbgAttempts": 1,
      "lastQuestion": "repeat_offer",
      "nameAttempts": 0,
      "offerDelivered": true,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#340L1audio.recording.saved+108.44s

08 Oct 2026, 13:54:24 · agent

Event payload

{
  "id": "ac8fa3c8-31cc-4565-a1bc-9b882294e19d",
  "version": 1,
  "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
  "turnId": null,
  "audioId": "82f962a8-e692-4b9b-9d2d-255895c62fde",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "82f962a8-e692-4b9b-9d2d-255895c62fde",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/82f962a8-e692-4b9b-9d2d-255895c62fde.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2c542e51a2ff4e3338feae7a9bc442586c5878e7b0f0786392c536cd356a5e14"
      },
      "format": "pcm_s16le",
      "sha256": "a263b9fb359879fc302938a6cc7dcc136762ce3cd63ee2ad42799cf264aa6e58",
      "channels": 1,
      "byteLength": 91200,
      "durationMs": 1900,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:22.573Z",
    "operationId": "87897d78-bbd6-4db8-9a2c-f8da4dd7d356",
    "participantId": "agent"
  }
}

#341L1audio.recording.saved+109.14s

08 Oct 2026, 13:54:25 · callee

Event payload

{
  "id": "08dd96f4-5f6d-43be-af9a-d9a42f0d7627",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "53e40003-9272-4ff3-adfb-ef87d3b1f787",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "53e40003-9272-4ff3-adfb-ef87d3b1f787",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/53e40003-9272-4ff3-adfb-ef87d3b1f787.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "710cb568b0a9aec972bf7393e8cf0f93815f7b6fbadd549ea43482a80abea195"
      },
      "format": "pcm_s16le",
      "sha256": "82705d2014a1089858fd08a18cee825e33033453dc251e6c389ddca15b130c73",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:23.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#342L1speech.started+110.74s

08 Oct 2026, 13:54:26 · callee

Event payload

{
  "id": "8460a3e0-c14a-4c27-933c-c025f2d6d543",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 110412.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#343L1speech.stopped+110.90s

08 Oct 2026, 13:54:26 · callee

Event payload

{
  "id": "3d830cae-80eb-4934-a2e0-8928e5e533b8",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 110572.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "23897cf1-2aa3-4bac-90f3-e69f4928b92f",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#344L1audio.recording.saved+111.14s

08 Oct 2026, 13:54:27 · callee

Event payload

{
  "id": "759f8755-588c-49f2-96f1-8d9445eb4103",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "e1140f32-1feb-4390-9fd2-339482e32394",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e1140f32-1feb-4390-9fd2-339482e32394",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/e1140f32-1feb-4390-9fd2-339482e32394.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "23509da36c591aee0645bd31d353f77790ed8c06aef66f4e8909f95c53f4b965"
      },
      "format": "pcm_s16le",
      "sha256": "cf6489f87273f3f0f02fedd428e84e3fffa8f870fa245544d4144f142c3b11bd",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:25.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#345L1silence.soft+111.25s

08 Oct 2026, 13:54:27 · callee

Event payload

{
  "id": "891c8260-d841-4cb6-a7c0-cc1cfc644d03",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 110924.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "23897cf1-2aa3-4bac-90f3-e69f4928b92f",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#346L1vtt.transcript.delta+111.36s

08 Oct 2026, 13:54:27 · callee

Event payload

{
  "id": "a13f2a45-471d-409d-858d-c00aac857b81",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "fa111e91-4117-42e3-9ba3-5d9aef1b248b",
  "audioId": null,
  "payload": {
    "text": " Da.",
    "type": "vtt.transcript.delta",
    "turnId": "fa111e91-4117-42e3-9ba3-5d9aef1b248b",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#347L1vtt.transcript.completed+111.37s

08 Oct 2026, 13:54:27 · callee

Event payload

{
  "id": "edcaf8ef-ed34-4db7-afe4-0a083dd3d4b1",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "fa111e91-4117-42e3-9ba3-5d9aef1b248b",
  "audioId": null,
  "payload": {
    "text": "Da.",
    "type": "vtt.transcript.completed",
    "turnId": "fa111e91-4117-42e3-9ba3-5d9aef1b248b",
    "endedAt": "2026-10-08T11:54:26.961Z",
    "segmentId": "df05d9c1-7710-4ba5-bf64-deabc9624651",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:26.801Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#348DIALOGdialog.response.preparing+111.37s

08 Oct 2026, 13:54:27

Event payload

{
  "id": "a9a462d1-2fbc-4cc9-b70b-7a40039280f6",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "text": "Da.",
    "type": "dialog.response.preparing",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df05d9c1-7710-4ba5-bf64-deabc9624651"
    ]
  }
}

#349DIALOGdialog.intent.matched+111.38s

08 Oct 2026, 13:54:27

Event payload

{
  "id": "46c30b19-d126-4dff-8b97-9025b0208adc",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "pool": "balance_repeat",
    "type": "dialog.intent.matched",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "intent": "yes",
    "source": "expected_reply_pool",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#350L1ttv.started+111.39s

08 Oct 2026, 13:54:27 · agent

Event payload

{
  "id": "8566839a-d1c2-4255-b1af-ee423d459a08",
  "version": 1,
  "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.",
    "type": "ttv.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
    "participantId": "agent"
  }
}

#351L1ttv.first_byte+111.58s

08 Oct 2026, 13:54:27 · agent

Event payload

{
  "id": "71eb169c-0dc4-44b3-9877-834725773f5e",
  "version": 1,
  "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.first_byte",
    "elapsedMs": 190.08573700000125,
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
    "participantId": "agent"
  }
}

#352L1silence.committed+112.02s

08 Oct 2026, 13:54:28 · callee

Event payload

{
  "id": "62cc3ef4-c31d-4053-a2b5-d9025d31ea5c",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 111692.83501400001,
    "type": "silence.committed",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "23897cf1-2aa3-4bac-90f3-e69f4928b92f",
    "durationMs": 1120,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#353L1audio.recording.saved+113.14s

08 Oct 2026, 13:54:29 · callee

Event payload

{
  "id": "7d201849-668d-4a68-8d25-46f8a539b6f5",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "f2ad74b1-3365-42db-9769-4e009ebb06b1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f2ad74b1-3365-42db-9769-4e009ebb06b1",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/f2ad74b1-3365-42db-9769-4e009ebb06b1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d22aaf079bc74ce61b591d67f8166028114cd4cf6aa712cb92b254c2a4b8d705"
      },
      "format": "pcm_s16le",
      "sha256": "795f7994b3ea15b7907f3b81eb69293429d5a99cf89e15fd400b55b1cc5befc3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:27.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#354L1ttv.finished+113.33s

08 Oct 2026, 13:54:29 · agent

Event payload

{
  "id": "adb97413-1e89-4372-b35a-a88b3cb23e73",
  "version": 1,
  "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "cd96112c-5988-4fb6-9825-fe11fd4d4341",
    "participantId": "agent"
  }
}

#355DIALOGdialog.response.ready+113.35s

08 Oct 2026, 13:54:29

Event payload

{
  "id": "89751cfb-d882-478d-9f0e-c34b55d286b7",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.",
    "type": "dialog.response.ready",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df05d9c1-7710-4ba5-bf64-deabc9624651"
    ]
  }
}

#356DIALOGdialog.answer_received+113.36s

08 Oct 2026, 13:54:29 · callee

Event payload

{
  "id": "e854ed90-2f8b-4ed6-a8e9-6cbe266dd0cf",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "text": "Da.",
    "type": "dialog.answer_received",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "segmentIds": [
      "df05d9c1-7710-4ba5-bf64-deabc9624651"
    ],
    "participantId": "callee"
  }
}

#357DIALOGdialog.agent.state+113.36s

08 Oct 2026, 13:54:29

Event payload

{
  "id": "9cc00bd2-47ce-4981-83fc-01dbd1d01858",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "ime": "Milica",
      "phase": "done",
      "prezime": "Marković",
      "terminal": {
        "reason": "balance_closed"
      },
      "foundJmbg": "0703992716127",
      "fragments": [],
      "lastTurnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
      "jmbgAttempts": 1,
      "lastQuestion": "repeat_offer",
      "nameAttempts": 0,
      "offerDelivered": true,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "implementation": "aki@1"
  }
}

#358DIALOGdialog.goal_achieved+113.37s

08 Oct 2026, 13:54:29

Event payload

{
  "id": "6f611887-1c6b-4f5f-8cd4-31011de72019",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.goal_achieved",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "reason": "balance_closed",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#359DIALOGdialog.turn.started+113.37s

08 Oct 2026, 13:54:29 · agent

Event payload

{
  "id": "4148e580-d5e8-4131-ac39-c7c35911b544",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.",
    "type": "dialog.turn.started",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#360L1audio.playback.started+113.38s

08 Oct 2026, 13:54:29 · agent

Event payload

{
  "id": "df870afd-db7c-425a-960d-07d7fe7aaa07",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "26976ccc-4def-4f75-81ce-369ec670ca77",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.",
      "asset": {
        "id": "26976ccc-4def-4f75-81ce-369ec670ca77",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/generated/26976ccc-4def-4f75-81ce-369ec670ca77.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "095d1d5a9ee5a806ceaed649c874c34e581eeae82fb31d0f80a6f766fc03cb84"
      },
      "format": "pcm_s16le",
      "sha256": "b7c2962388e0f2290e55760853b6615e0d9ae7ad834c430adbacfa7e44308ba9",
      "channels": 1,
      "byteLength": 460800,
      "durationMs": 9600,
      "sampleRate": 24000
    },
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#361L1audio.playback.first_frame+113.39s

08 Oct 2026, 13:54:29 · agent

Event payload

{
  "id": "ee20b884-adf3-40a4-b05a-c7c19fd499fb",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "firstFrameAt": "2026-10-08T11:54:29.446Z",
    "participantId": "agent"
  }
}

#362L1audio.recording.saved+115.15s

08 Oct 2026, 13:54:31 · callee

Event payload

{
  "id": "87320611-76d2-4284-ad5c-62b54c7559ae",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "390160fc-af68-48a9-8264-0060967898e3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "390160fc-af68-48a9-8264-0060967898e3",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/390160fc-af68-48a9-8264-0060967898e3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "76472ec5924c93f239c66ff0ab5b26c8fdecca720756c105c28818a628a4f4b9"
      },
      "format": "pcm_s16le",
      "sha256": "c76198c4dd4afe4695f924d8a33da9e9f2cad38e32dd85ae34dbc6b02818e27f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:29.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#363L1audio.recording.saved+115.44s

08 Oct 2026, 13:54:31 · agent

Event payload

{
  "id": "3f0ac92a-4009-42fa-9656-d18a70b67daa",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "6fc8ab3b-bf0a-44ad-a4aa-26fe7e4fa4b5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "6fc8ab3b-bf0a-44ad-a4aa-26fe7e4fa4b5",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/6fc8ab3b-bf0a-44ad-a4aa-26fe7e4fa4b5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d53e71ad482b404d274d240ffc2d2193dfc7909cbf4febf2c909aba04389ba64"
      },
      "format": "pcm_s16le",
      "sha256": "9659d6cfddc39a36f19d239d3bd2d33ac4e07154f77e8bcf15cad394ec241e86",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:29.446Z",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#364L1audio.recording.saved+117.15s

08 Oct 2026, 13:54:33 · callee

Event payload

{
  "id": "5b2ba91e-bae7-413b-9ea2-72901ea7fd63",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "2d738c68-e6a8-42c8-93bc-a010db5cc7b5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2d738c68-e6a8-42c8-93bc-a010db5cc7b5",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/2d738c68-e6a8-42c8-93bc-a010db5cc7b5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7688cd9a020ca16c9abad52d6833bfd7771efac88a7eaf3046672c7227a4af48"
      },
      "format": "pcm_s16le",
      "sha256": "7fb932a9dce92e4bc90fbb547f804bf027daf5cf1355e310e3a25ddd914f9490",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:31.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#365L1audio.recording.saved+117.44s

08 Oct 2026, 13:54:33 · agent

Event payload

{
  "id": "0b04ef6f-7bca-4208-9a76-38499c7f2f93",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "28bb5413-5c6b-4901-afb8-61a2dc772527",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "28bb5413-5c6b-4901-afb8-61a2dc772527",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/28bb5413-5c6b-4901-afb8-61a2dc772527.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "6bfe4559c4e241b0fdbbf78d95374b245b9953b9fd9f402b4f32faa7b288cfaa"
      },
      "format": "pcm_s16le",
      "sha256": "6a903eadfbad75eba569e50f3c7f7f15c52feada1603ce276e79f6b86422dd4a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:31.446Z",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#366L1audio.recording.saved+119.15s

08 Oct 2026, 13:54:35 · callee

Event payload

{
  "id": "6636d8af-2703-4b5d-b68f-bfde7811810f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "b873e134-9f29-45bb-8e08-e13d801a12c0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "b873e134-9f29-45bb-8e08-e13d801a12c0",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b873e134-9f29-45bb-8e08-e13d801a12c0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "99cd420ad34a7d3f76770e2243fc06f6d659a4c0ef3eb3fd1d1d18288a0ab9ee"
      },
      "format": "pcm_s16le",
      "sha256": "f286aa638b8f285ecbaf47e9941c81f4a4abd4aa7ee2f729f103d4110ab0c17a",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:33.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#367L1audio.recording.saved+119.44s

08 Oct 2026, 13:54:35 · agent

Event payload

{
  "id": "a255b438-0b80-497b-98bd-bca97b914ae3",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "890412f3-38bb-4335-a7de-f0f72df5139a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "890412f3-38bb-4335-a7de-f0f72df5139a",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/890412f3-38bb-4335-a7de-f0f72df5139a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "cc0eba22567b9a94c0c2e6e2fe5146b50c8f38aeba24ea299f6485805a646cd3"
      },
      "format": "pcm_s16le",
      "sha256": "af540414462f9ded550071c9e5f678933bd9e8992a207e9b41ffbe99301c06a3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:33.446Z",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#368L1speech.started+119.86s

08 Oct 2026, 13:54:35 · callee

Event payload

{
  "id": "718a4c90-6252-439b-8c8c-b6025a82c790",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 119532.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#369L1speech.stopped+120.34s

08 Oct 2026, 13:54:36 · callee

Event payload

{
  "id": "82e91e9d-472e-4b75-9bb8-cdb6e92b602f",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 120012.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "b22f0e41-aaa6-4bd7-a727-ba9bc35aa013",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#370L1speech.started+120.44s

08 Oct 2026, 13:54:36 · callee

Event payload

{
  "id": "2e04e8cb-6e6d-4557-9a3a-ef47f716efe0",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 120108.83501400001,
    "type": "speech.started",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#371L1audio.recording.saved+121.15s

08 Oct 2026, 13:54:37 · callee

Event payload

{
  "id": "2f302eab-78db-4ab1-8420-0dfd367eb4f2",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "cf731a96-e713-4f0d-80ba-c032495abc5e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "cf731a96-e713-4f0d-80ba-c032495abc5e",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/cf731a96-e713-4f0d-80ba-c032495abc5e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "0e0406443de0129e982065e86b1e2156be21c09aa83fe8907520735bb1b41957"
      },
      "format": "pcm_s16le",
      "sha256": "d1a7579c33c1d3e6d281665d872647ef628192ea8588e35bbcab26b209ad0c14",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:35.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#372L1audio.recording.saved+121.44s

08 Oct 2026, 13:54:37 · agent

Event payload

{
  "id": "d2b10655-6e05-4525-a9b6-b1aa4fc6a20d",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "c962b448-5d66-4cd4-950b-f25c105d609b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c962b448-5d66-4cd4-950b-f25c105d609b",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c962b448-5d66-4cd4-950b-f25c105d609b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c59eba5dd37ba392ba497d333ca41508a49e5cb3c7a31027d88df513a884479d"
      },
      "format": "pcm_s16le",
      "sha256": "9da4f83b52470b9c392243b69a30278185c7edcaf02eaa98b0158f7a05604efa",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:35.446Z",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#373L1speech.stopped+122.26s

08 Oct 2026, 13:54:38 · callee

Event payload

{
  "id": "d2278385-1833-410c-a5df-f2b162e77594",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 121932.83501400001,
    "type": "speech.stopped",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "5035cbf0-8f44-41af-bd8d-b06346544351",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#374L1silence.soft+122.61s

08 Oct 2026, 13:54:38 · callee

Event payload

{
  "id": "af7eb3e5-130d-4949-b6b8-d7ad88a15567",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 122284.83501400001,
    "type": "silence.soft",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "silenceId": "5035cbf0-8f44-41af-bd8d-b06346544351",
    "durationMs": 352,
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#375L1vtt.transcript.delta+122.75s

08 Oct 2026, 13:54:38 · callee

Event payload

{
  "id": "980bb637-6dbf-4851-9078-d8ae29cb03aa",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "ee8626b9-a9f4-4603-bcda-ecd2cc2b9275",
  "audioId": null,
  "payload": {
    "text": " Možete li da ponovite, nisam lepo razumela.",
    "type": "vtt.transcript.delta",
    "turnId": "ee8626b9-a9f4-4603-bcda-ecd2cc2b9275",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#376L1vtt.transcript.completed+122.76s

08 Oct 2026, 13:54:38 · callee

Event payload

{
  "id": "7cb837f4-a9a5-4cc1-8618-7d3df75d412d",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "ee8626b9-a9f4-4603-bcda-ecd2cc2b9275",
  "audioId": null,
  "payload": {
    "text": "Možete li da ponovite, nisam lepo razumela.",
    "type": "vtt.transcript.completed",
    "turnId": "ee8626b9-a9f4-4603-bcda-ecd2cc2b9275",
    "endedAt": "2026-10-08T11:54:38.321Z",
    "segmentId": "7590db66-ad69-45d9-b321-aa158c7f0cb7",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:35.921Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#377L1audio.recording.saved+123.14s

08 Oct 2026, 13:54:39 · callee

Event payload

{
  "id": "fac12d52-1cab-4208-9180-5e65b7c034a6",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "298c7b3c-77e1-47a7-a739-9d98206b5ba6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "298c7b3c-77e1-47a7-a739-9d98206b5ba6",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/298c7b3c-77e1-47a7-a739-9d98206b5ba6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "711fa1a762a6ff534354f7d4da6bb60d81dbe46ed1e94b4d18e10f60b8c9b343"
      },
      "format": "pcm_s16le",
      "sha256": "260a79aed873458f55fc39ff0d3f50f04f3c2197c073a4309e5eb2b9d45ed4cb",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:37.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#378L1audio.playback.finished+123.29s

08 Oct 2026, 13:54:39 · agent

Event payload

{
  "id": "c9394180-d2d7-49be-a783-fe0667c6d50f",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#379DIALOGdialog.turn.completed+123.30s

08 Oct 2026, 13:54:39 · agent

Event payload

{
  "id": "6f5686c4-9f1f-41be-975f-9492cf9eaff1",
  "version": 1,
  "operationId": null,
  "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.",
    "type": "dialog.turn.completed",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "turnId": "db3e98a8-2b66-41db-91b6-c05366b797a6",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "participantId": "agent"
  }
}

#380L1audio.recording.saved+123.32s

08 Oct 2026, 13:54:39 · agent

Event payload

{
  "id": "26528f0b-161e-40f6-81e1-9b177725085d",
  "version": 1,
  "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
  "turnId": null,
  "audioId": "23baba75-92e2-458f-a267-b81aa744c3cf",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "23baba75-92e2-458f-a267-b81aa744c3cf",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/23baba75-92e2-458f-a267-b81aa744c3cf.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "69c3c43b51d11a98d65881b4b64f022c566968d41a0bb37da544362d823c04c2"
      },
      "format": "pcm_s16le",
      "sha256": "e74f506e234988773f2f3f6479fee0c20dc33b8ff692c24d1089e5f652ef21a4",
      "channels": 1,
      "byteLength": 91200,
      "durationMs": 1900,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:37.446Z",
    "operationId": "6b81212a-0aaf-4995-9472-e557c045b1db",
    "participantId": "agent"
  }
}

#381CALLcall.participant_left+123.32s

08 Oct 2026, 13:54:39 · callee

Event payload

{
  "id": "f4adacc1-032e-46c3-b2e7-0c928ddd8e02",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "reason": "balance_closed",
    "participantId": "callee"
  }
}

#382CALLcall.ended+123.32s

08 Oct 2026, 13:54:39

Event payload

{
  "id": "bc83f24c-d962-40df-943c-1908929d00bd",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "reason": "balance_closed"
  }
}

#383DIALOGdialog.ended+123.32s

08 Oct 2026, 13:54:39

Event payload

{
  "id": "1d2454de-14e1-4d81-a4e3-5e19fce6472d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "565cfa1d-5f96-4dc5-a194-83a5fdd5baa4",
    "reason": "balance_closed",
    "dialogId": "c5eeba4b-9c73-414e-929c-df11b9fee398"
  }
}

#384L1vtt.transcript.delta+123.45s

08 Oct 2026, 13:54:39 · callee

Event payload

{
  "id": "75613553-2948-4a99-b958-4d5e705e1e72",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": "a68ad3c5-95d0-4cba-a884-9d3707496ffb",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "a68ad3c5-95d0-4cba-a884-9d3707496ffb",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#385L1vtt.finished+123.46s

08 Oct 2026, 13:54:39 · callee

Event payload

{
  "id": "8d5c60c7-42b2-4f11-a709-0be5bb98631a",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

#386L1audio.recording.saved+123.48s

08 Oct 2026, 13:54:39 · callee

Event payload

{
  "id": "510c994d-d597-457d-9034-0860c25ea2f3",
  "version": 1,
  "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
  "turnId": null,
  "audioId": "a0f19cc2-9973-4bd6-9daa-2a3e853cf7be",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a0f19cc2-9973-4bd6-9daa-2a3e853cf7be",
        "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/a0f19cc2-9973-4bd6-9daa-2a3e853cf7be.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c63cb126083e58984419c3ef56574c0e7876d5c2bbef3c2d7a545eac26548e69"
      },
      "format": "pcm_s16le",
      "sha256": "702648c8a6f65ca2b1e9f4f18c020c6e662edaf2e0b2f3181fa3ea6c8381fbce",
      "channels": 1,
      "byteLength": 7680,
      "durationMs": 160,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "c5eeba4b-9c73-414e-929c-df11b9fee398",
    "startedAt": "2026-10-08T11:54:39.201Z",
    "operationId": "c378b87b-dcf5-4838-8fcc-581550c3e9fc",
    "participantId": "callee"
  }
}

Stored audio

102 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "56caba6f-5d7b-44e4-8e63-1b2d52ba4766",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/56caba6f-5d7b-44e4-8e63-1b2d52ba4766.wav",
  "sha256": "4dabcbd807003eca5d4af0bf667acb3d36f800560d2c163655e153aace42ba8d"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "dcd8f002-9fc0-47bb-8714-d63083c9793c",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/dcd8f002-9fc0-47bb-8714-d63083c9793c.wav",
  "sha256": "fda046126065fcef43e42876d53f76decae5b108a0972057d1df3662a14d4151"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d8fdff0c-8ddc-4941-853d-571d49e23612",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/d8fdff0c-8ddc-4941-853d-571d49e23612.wav",
  "sha256": "a3a90d71f41649bbdb5f6a749d5be0d16e9fedd573b8bd3d72c08b94d3ef6c48"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "392a41af-f88e-4432-b831-3dad683b56af",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/392a41af-f88e-4432-b831-3dad683b56af.wav",
  "sha256": "bee08fb3ad099b1f43eeb638d57345d8660e29dd8e5b13404b37550bdd2d7e72"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "788547b3-b1bc-409f-be3c-e2da939677d6",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/788547b3-b1bc-409f-be3c-e2da939677d6.wav",
  "sha256": "8eabb71c1d14b0abd0a83d547e31a566093af4f1232fa6ab53a1db1ab05293ff"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c80128f8-d6be-49fa-bfed-d2a34d553e9b",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c80128f8-d6be-49fa-bfed-d2a34d553e9b.wav",
  "sha256": "a6869ca487ba65d78b30215a786bda778e7132886fbe32b049645e9f4eaab794"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "5193c8ff-b23a-4f05-977f-c806140d7508",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/5193c8ff-b23a-4f05-977f-c806140d7508.wav",
  "sha256": "46dba67250df063a7992e09032775431b23e0007fb89bdfebd7ffa086e3694bc"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3f6d5982-be09-4dc1-a9e9-dbaf2a9e0106",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/3f6d5982-be09-4dc1-a9e9-dbaf2a9e0106.wav",
  "sha256": "8b2a6d30818741c5453a438676ac295d4194b67a707589090713bf8be94d2fac"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "b0189b98-e2b5-450d-8b19-d81a28de752d",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b0189b98-e2b5-450d-8b19-d81a28de752d.wav",
  "sha256": "8ae5fb6cf5a3803d0de68874d3a694d9319c8edf3c6482e01f976cc167c86f83"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c0553338-de8a-4fd2-a149-cdfd818638c2",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c0553338-de8a-4fd2-a149-cdfd818638c2.wav",
  "sha256": "d25974dd0a637bce8db3f11e865b7a9d61b295c4656d59a7d5047df0ac378d2a"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "27d5e298-06b2-4c8c-b57c-d2d835b9dfde",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/27d5e298-06b2-4c8c-b57c-d2d835b9dfde.wav",
  "sha256": "114ec06dc9ddc642c8839a27989b9ab3bac624d741b05e87cfbb3ee07ccf228c"
}

Precompiled greeting

1.34s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "13c8b505-3a74-4830-a0a5-2fca6748718d",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/13c8b505-3a74-4830-a0a5-2fca6748718d.wav",
  "sha256": "6b5146910752d070616091eff6f4f1dac11020cecef8fa4d7961c3dbb26da762"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "23e96ba2-15ca-4953-a796-5719b6726346",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/23e96ba2-15ca-4953-a796-5719b6726346.wav",
  "sha256": "3bfcfaa41c3053b38c83a0731b37d6cac293d8ae87f56851c17890f225732c0e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c1fab6ae-e5c4-4442-aadf-ec09d99768b5",
  "bucket": "livekit-node-stage",
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Precompiled greeting

1.64s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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agent-response

“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”

7.04s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "d6de029c760ef50cadd6f4a4de46f05ef950ddfa3041a6fc433dede0e43c25e6"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

1.34s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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agent-response

“Recite mi, molim Vas, Vaše ime i prezime.”

2.88s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "26145b2e65c9920c73dabae26b0830ee11ef7901877af32711af37156ad3146b"
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Precompiled greeting

1.18s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "384024405992c741074d5d3b8258f5618c63346a2cba0a4635e18701bd54c891"
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agent-response

“Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.”

4.56s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "ce3daa893b8d8198d76e9d9a1996189e4de42816baabbfda1ab1b03873ced12c"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "195ae78533432673289e50b58a229af530a1197b96b64e2538b2771fc02d330e"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "3deea774ce12cc430740e92ed4a111fb941845029f9049ba65ac4585be63c57d"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "b36344b6a2d6dc3899afe500f710a777bee53a5905f7fa103ff3b87df4450761"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "a3c74b511c20f2b8eaad3d7b4fbe552317300f3cecc429b44191f48f1109468a"
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Precompiled greeting

0.86s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "03ded1ef00e651a0b34d94bca6f92ef8dd135154291924d87786e09c01fe9546"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "314dd062cc422073e6649b69fd3763988826c4511b6f13eb94a08a03a8d54483"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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agent-response

“Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.”

4.48s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "0aa12894e8eef5bba2204fbc6759c862489988303fc85501f65d67a848b23f0d"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "fd34c520e380eac4158f427d4102a777445e27af357d6bee2c9c11af633c53af"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "60c6675406ef02be7b4c8d773026937d8a91331fd3c1468840546d317ae802c3"
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Precompiled greeting

0.78s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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agent-response

“Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.”

7.60s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

1.90s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "c39d3a0daf58fb42883ff03aadc741ccc7bff5ca737309edcb86ce3de4674108"
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agent-response

“Hvala Vam, pronašla sam podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Da li želite da ponovim iznos?”

11.60s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "4d0f0351d847f176d21e0391f12243f5afa75c316b4e177d185e27caef3d4f44"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "74d41e2bb96b08f81e08c1b3f940eedc4f87628501769de8ec0c8cc739aee9ff"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "bf0f26982c92e3ef236008e54ca8107c779e2d1362eb47e4db9cd4041116a8a3"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

1.90s · 24 kHz · Mono

Download WAV ↓

Storage reference

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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "710cb568b0a9aec972bf7393e8cf0f93815f7b6fbadd549ea43482a80abea195"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "23509da36c591aee0645bd31d353f77790ed8c06aef66f4e8909f95c53f4b965"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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agent-response

“Raspoloživo stanje na Vašoj kreditnoj kartici iznosi osam hiljada sedamsto pedeset dinara i dvadeset pet para. Hvala Vam na pozivu. Prijatan dan.”

9.60s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "095d1d5a9ee5a806ceaed649c874c34e581eeae82fb31d0f80a6f766fc03cb84"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "76472ec5924c93f239c66ff0ab5b26c8fdecca720756c105c28818a628a4f4b9"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "d53e71ad482b404d274d240ffc2d2193dfc7909cbf4febf2c909aba04389ba64"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "sha256": "7688cd9a020ca16c9abad52d6833bfd7771efac88a7eaf3046672c7227a4af48"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

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  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/28bb5413-5c6b-4901-afb8-61a2dc772527.wav",
  "sha256": "6bfe4559c4e241b0fdbbf78d95374b245b9953b9fd9f402b4f32faa7b288cfaa"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "b873e134-9f29-45bb-8e08-e13d801a12c0",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/b873e134-9f29-45bb-8e08-e13d801a12c0.wav",
  "sha256": "99cd420ad34a7d3f76770e2243fc06f6d659a4c0ef3eb3fd1d1d18288a0ab9ee"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "890412f3-38bb-4335-a7de-f0f72df5139a",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/890412f3-38bb-4335-a7de-f0f72df5139a.wav",
  "sha256": "cc0eba22567b9a94c0c2e6e2fe5146b50c8f38aeba24ea299f6485805a646cd3"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "cf731a96-e713-4f0d-80ba-c032495abc5e",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/cf731a96-e713-4f0d-80ba-c032495abc5e.wav",
  "sha256": "0e0406443de0129e982065e86b1e2156be21c09aa83fe8907520735bb1b41957"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c962b448-5d66-4cd4-950b-f25c105d609b",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/c962b448-5d66-4cd4-950b-f25c105d609b.wav",
  "sha256": "c59eba5dd37ba392ba497d333ca41508a49e5cb3c7a31027d88df513a884479d"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "298c7b3c-77e1-47a7-a739-9d98206b5ba6",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/298c7b3c-77e1-47a7-a739-9d98206b5ba6.wav",
  "sha256": "711fa1a762a6ff534354f7d4da6bb60d81dbe46ed1e94b4d18e10f60b8c9b343"
}

Precompiled greeting

1.90s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "23baba75-92e2-458f-a267-b81aa744c3cf",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/agent/23baba75-92e2-458f-a267-b81aa744c3cf.wav",
  "sha256": "69c3c43b51d11a98d65881b4b64f022c566968d41a0bb37da544362d823c04c2"
}

Precompiled greeting

0.16s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a0f19cc2-9973-4bd6-9daa-2a3e853cf7be",
  "bucket": "livekit-node-stage",
  "key": "recordings/565cfa1d-5f96-4dc5-a194-83a5fdd5baa4/audio/caller/a0f19cc2-9973-4bd6-9daa-2a3e853cf7be.wav",
  "sha256": "c63cb126083e58984419c3ef56574c0e7876d5c2bbef3c2d7a545eac26548e69"
}

Initial dialog state

View snapshot

{
  "id": "c5eeba4b-9c73-414e-929c-df11b9fee398",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381641011881",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Aki",
        "name": "Aki",
        "audios": {
          "filler": {
            "text": "Trenutak, molim.",
            "format": "pcm_s16le",
            "sha256": "3984583c101f9856d1b77c6bafacc92917214011eee3926b4bfbed49a8caa821",
            "channels": 1,
            "byteLength": 64320,
            "durationMs": 1340,
            "sampleRate": 24000
          },
          "greeting": {
            "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "d6b2675ea699e61bcd77044cb24180690cd436e24c64f91c28d74ff5b67a8c7e",
            "channels": 1,
            "byteLength": 433920,
            "durationMs": 9040,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": [
          {
            "audioId": "filler",
            "delayMs": 2000
          }
        ]
      },
      "definition": {
        "kind": "code",
        "options": {
          "latencyFiller": true,
          "speechProfile": {
            "speed": 1,
            "stability": 0.8,
            "similarityBoost": 0.8
          },
          "expectedReplyPool": true
        },
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v4_turbo",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.