+381114128615

Inbound call · 04 Oct 2026, 23:05:43

Ended

Call ID: 4f44fd5f-341d-459f-96ea-2c514e08b92f
Dialog ID: 9c1ea7ba-52c5-4010-b869-2c68df533a6b
Answered: 04 Oct 2026, 23:05:44
Ended · talk time: 04 Oct 2026, 23:05:44 · 0m 01s
SIP call ID · last SIP status: SCL_2jNojefWGJ8f · active
End reason: Agent execution failed
Room: phone-_4128615_zyLFWahpsNRf
History coverage: 20 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381114128615

History

Greeting assertive (protected) · Turns submissive · 4f44fd5f

ended · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:00

Event timeline

Download history

#1CALLcall.created+-0.24s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "c0c29696-6f31-4c77-80bc-6360626138e1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_4128615_zyLFWahpsNRf",
    "type": "call.created",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "number": "+381114128615",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.24s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "0d2c4b02-221f-437a-abca-b43483ab3103",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f"
  }
}

#3DIALOGdialog.started+-0.24s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "8dfcb858-8c46-4a44-912d-a74cf7cc4d11",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "dialogId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b"
  }
}

#4CALLcall.participant_joined+0.06s

04 Oct 2026, 23:05:43 · callee

Event payload

{
  "id": "ec638811-4855-47a0-b290-3b5ceac2a929",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.06s

04 Oct 2026, 23:05:43

Event payload

{
  "id": "e7a093c9-9ade-498f-ac96-499ec0354b3c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "sipCallId": "SCL_2jNojefWGJ8f",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+0.72s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "61b28425-6206-4183-b121-52e5d0e6cccf",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "sipCallId": "SCL_2jNojefWGJ8f",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+0.72s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "a527d23b-2ae6-4830-9fe5-f5c7eb45666f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f"
  }
}

#8L1vtt.started+0.75s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "4b9f915c-0a65-422a-b948-0a3f72de14c0",
  "version": 1,
  "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+0.79s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "04917c6a-cc17-451c-b922-c007794f170c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": false
      }
    },
    "dialogId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b"
  }
}

#10DIALOGdialog.turn.started+0.81s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "2fc97f6b-004a-4d73-ab53-3a2005569dbe",
  "version": 1,
  "operationId": null,
  "turnId": "7d27f9f6-5079-418a-b00b-d71325fffab4",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
    "type": "dialog.turn.started",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "turnId": "7d27f9f6-5079-418a-b00b-d71325fffab4",
    "dialogId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "participantId": "agent"
  }
}

#11L1audio.playback.started+0.82s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "73f76191-5e49-4fcd-9b25-27d781f84111",
  "version": 1,
  "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
      "format": "pcm_s16le",
      "sha256": "ae7d55cf0d0ce11beaecdafeda5989325529a13acb10dd9dc68044e0b7c40bb8",
      "channels": 1,
      "byteLength": 238080,
      "durationMs": 4960,
      "sampleRate": 24000
    },
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
    "participantId": "agent"
  }
}

#12L1audio.playback.first_frame+0.84s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "560bc4bb-e1d2-45af-bf61-8e73f790e3ea",
  "version": 1,
  "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
    "firstFrameAt": "2026-10-04T21:05:44.136Z",
    "participantId": "agent"
  }
}

#13L1silence.soft+1.12s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "5daa1292-11c7-4a42-a8c1-e45481dcfa84",
  "version": 1,
  "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 698.984633,
    "type": "silence.soft",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "silenceId": "164cb43d-2e92-4b71-ae68-86a092998a6e",
    "durationMs": 352,
    "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
    "participantId": "callee"
  }
}

#14L1vtt.failed+1.30s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "92d4fa65-2624-4788-a311-de6c01c4c85c",
  "version": 1,
  "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.failed",
    "message": "Concurrent requests limit for real-time transcription has been exceeded for your organization.",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
    "participantId": "callee"
  }
}

#15L1audio.playback.cancelled+1.31s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "463a5605-c1cb-4965-95b7-68b5ffc7c108",
  "version": 1,
  "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+1.42s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "4538280e-d2ac-4513-a252-2834bba1127e",
  "version": 1,
  "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
  "turnId": null,
  "audioId": "35187cec-d19f-403b-bd9c-4c4e30315c66",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "35187cec-d19f-403b-bd9c-4c4e30315c66",
        "key": "recordings/4f44fd5f-341d-459f-96ea-2c514e08b92f/audio/caller/35187cec-d19f-403b-bd9c-4c4e30315c66.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "946b9de71d833bc602e3b93478722f2c9fe143ae369b46b1b710351d7f7b09cc"
      },
      "format": "pcm_s16le",
      "sha256": "2099a4f83bfbaf27a927a5cc1a967610f8073172da171d3b8665109098e54813",
      "channels": 1,
      "byteLength": 25920,
      "durationMs": 540,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "startedAt": "2026-10-04T21:05:44.061Z",
    "operationId": "df7a3435-e897-467f-979c-6377b2ffb4d2",
    "participantId": "callee"
  }
}

#17L1audio.recording.saved+1.44s

04 Oct 2026, 23:05:44 · agent

Event payload

{
  "id": "6d9ec4ea-da35-4c90-a742-a5c8929ec6b5",
  "version": 1,
  "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
  "turnId": null,
  "audioId": "c92d66c8-5a6f-4f1e-b8da-09b9cb2f1c5f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c92d66c8-5a6f-4f1e-b8da-09b9cb2f1c5f",
        "key": "recordings/4f44fd5f-341d-459f-96ea-2c514e08b92f/audio/agent/c92d66c8-5a6f-4f1e-b8da-09b9cb2f1c5f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9ac62f1957b9d26de61a8d06805d0fd5731416434d42895717e53c08cda26d38"
      },
      "format": "pcm_s16le",
      "sha256": "01939fea85e69f1bc2a8a5ad4218611e439ceb6d5e6e5b1ecc0e8a1cf2072730",
      "channels": 1,
      "byteLength": 22662,
      "durationMs": 472.125,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
    "startedAt": "2026-10-04T21:05:44.136Z",
    "operationId": "67b97087-53ba-46d4-8c32-616525ab1ad3",
    "participantId": "agent"
  }
}

#18CALLcall.participant_left+1.47s

04 Oct 2026, 23:05:44 · callee

Event payload

{
  "id": "b9d14c2b-b71d-40c4-b721-36102649752f",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#19CALLcall.ended+1.47s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "baa29a46-f914-4b95-b4e5-2a60a8357d14",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "reason": "Agent execution failed"
  }
}

#20DIALOGdialog.ended+1.47s

04 Oct 2026, 23:05:44

Event payload

{
  "id": "d05a22fb-c22e-4252-b79e-7b5bba2c6186",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "4f44fd5f-341d-459f-96ea-2c514e08b92f",
    "reason": "Agent execution failed",
    "dialogId": "9c1ea7ba-52c5-4010-b869-2c68df533a6b"
  }
}

Stored audio

2 assets

Precompiled greeting

0.54s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "35187cec-d19f-403b-bd9c-4c4e30315c66",
  "bucket": "livekit-node-stage",
  "key": "recordings/4f44fd5f-341d-459f-96ea-2c514e08b92f/audio/caller/35187cec-d19f-403b-bd9c-4c4e30315c66.wav",
  "sha256": "946b9de71d833bc602e3b93478722f2c9fe143ae369b46b1b710351d7f7b09cc"
}

Precompiled greeting

0.47s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c92d66c8-5a6f-4f1e-b8da-09b9cb2f1c5f",
  "bucket": "livekit-node-stage",
  "key": "recordings/4f44fd5f-341d-459f-96ea-2c514e08b92f/audio/agent/c92d66c8-5a6f-4f1e-b8da-09b9cb2f1c5f.wav",
  "sha256": "9ac62f1957b9d26de61a8d06805d0fd5731416434d42895717e53c08cda26d38"
}

Initial dialog state

View snapshot

{
  "id": "9c1ea7ba-52c5-4010-b869-2c68df533a6b",
  "turns": [],
  "inputs": {
    "pair": "5",
    "role": "receiver",
    "loadTestRunId": "43bbafab-07a2-4f6c-821c-3567d8c126be"
  },
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381114128615",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Load test 5 receiver",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Load test 5 receiver",
        "name": "Load test 5 receiver",
        "audios": {
          "greeting": {
            "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?",
            "format": "pcm_s16le",
            "sha256": "ae7d55cf0d0ce11beaecdafeda5989325529a13acb10dd9dc68044e0b7c40bb8",
            "channels": 1,
            "byteLength": 238080,
            "durationMs": 4960,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "SIP load test",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Load test 5 receiver",
          "timing": {
            "softMs": 350,
            "openingMs": 1800,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao."
        },
        "implementation": {
          "key": "load-test",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.