+381603022591

Inbound call · 07 Oct 2026, 16:04:03

Failed

Call ID: 4921e359-0ec1-45c0-b09d-656109079760
Dialog ID: 4f164013-20f8-42df-b36e-dad211334e64
Answered: 07 Oct 2026, 16:04:05
Ended · talk time: 07 Oct 2026, 16:04:17 · 0m 12s
SIP call ID · last SIP status: SCL_HSGuiGQFF5a9 · active
End reason: Agent execution failed
Room: phone-_+381603022591_87Y7APUtqhfd
History coverage: 52 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting submissive (protected) · Turns assertive · 4921e359

failed · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:12

Event timeline

Download history

#1CALLcall.created+-0.13s

07 Oct 2026, 16:04:03

Event payload

{
  "id": "d652cee5-05f8-4ef6-8f67-ef461d5f6089",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+381603022591_87Y7APUtqhfd",
    "type": "call.created",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "number": "+381603022591",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.13s

07 Oct 2026, 16:04:03

Event payload

{
  "id": "42b71392-e20f-43b9-b62f-bc2ecdc28fd1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760"
  }
}

#3DIALOGdialog.started+-0.13s

07 Oct 2026, 16:04:03

Event payload

{
  "id": "bdc62d54-9b6e-40d0-b3d6-18678c92abdf",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64"
  }
}

#4CALLcall.participant_joined+0.04s

07 Oct 2026, 16:04:03 · callee

Event payload

{
  "id": "718c4963-e2aa-4db4-a238-94de8eeea9f0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.04s

07 Oct 2026, 16:04:03

Event payload

{
  "id": "74d578d6-cb63-4bb1-bef3-09bceca1184b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "sipCallId": "SCL_HSGuiGQFF5a9",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+1.46s

07 Oct 2026, 16:04:05

Event payload

{
  "id": "faf78f16-91d1-45ca-b717-511b31292dd4",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "sipCallId": "SCL_HSGuiGQFF5a9",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+1.46s

07 Oct 2026, 16:04:05

Event payload

{
  "id": "6ddf35fc-e772-45ba-8258-43bc2c85283e",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760"
  }
}

#8L1vtt.started+1.47s

07 Oct 2026, 16:04:05 · callee

Event payload

{
  "id": "935d26ab-553e-4752-b7e2-1b500bf0d4a6",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+1.50s

07 Oct 2026, 16:04:05

Event payload

{
  "id": "1a7d0a62-4cb3-4f6a-974b-43d443a0cdda",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64"
  }
}

#10L1silence.soft+1.83s

07 Oct 2026, 16:04:05 · callee

Event payload

{
  "id": "06e57972-d17f-4d48-8f5d-0c6515d13ebb",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 662.4062789999998,
    "type": "silence.soft",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "33383e09-787c-489c-b5cb-77b3fbe2b863",
    "durationMs": 352,
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#11L1silence.committed+2.60s

07 Oct 2026, 16:04:06 · callee

Event payload

{
  "id": "e27d30c6-9b21-4744-b1a4-2fd035f4e313",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1430.4062789999998,
    "type": "silence.committed",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "33383e09-787c-489c-b5cb-77b3fbe2b863",
    "durationMs": 1120,
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#12L1silence.opening+2.70s

07 Oct 2026, 16:04:06 · callee

Event payload

{
  "id": "6a1bd9ae-6a27-46ef-8994-e205f94c935c",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1526.4062789999998,
    "type": "silence.opening",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "33383e09-787c-489c-b5cb-77b3fbe2b863",
    "durationMs": 1216,
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#13DIALOGdialog.turn.started+2.70s

07 Oct 2026, 16:04:06 · agent

Event payload

{
  "id": "573e6d69-db50-4a59-b9f7-ffbbc08fe31b",
  "version": 1,
  "operationId": null,
  "turnId": "f242b4d3-eedb-4d53-b429-24807f813dc8",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "turnId": "f242b4d3-eedb-4d53-b429-24807f813dc8",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "participantId": "agent"
  }
}

#14L1audio.playback.started+2.72s

07 Oct 2026, 16:04:06 · agent

Event payload

{
  "id": "097a911d-a00a-4d7e-9ba1-15bcad57c3c6",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "9462f3557f8584982a7da9605cadf3deeda850587ee5c1ff51946d75ced8af74",
      "channels": 1,
      "byteLength": 426240,
      "durationMs": 8880,
      "sampleRate": 24000
    },
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#15L1audio.playback.first_frame+2.73s

07 Oct 2026, 16:04:06 · agent

Event payload

{
  "id": "4b186eea-b4c2-47ad-89ba-b11c0c81d8cd",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "firstFrameAt": "2026-10-07T14:04:06.664Z",
    "participantId": "agent"
  }
}

#16L1audio.recording.saved+3.55s

07 Oct 2026, 16:04:07 · callee

Event payload

{
  "id": "cf4fa658-b43c-402d-bf0b-3ac76b39c3ba",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "670ca6f5-8d90-4cad-8244-4585075cec95",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "670ca6f5-8d90-4cad-8244-4585075cec95",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/670ca6f5-8d90-4cad-8244-4585075cec95.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fa757e6bc6dfe773625ef078834c52e30ea5814dbf3b2ecd9802be9a0fad4f8c"
      },
      "format": "pcm_s16le",
      "sha256": "59418e41dbe1aa45c9682c2afea36c9fa87c834b197377b5a73e842c10bb4e7b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:05.419Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#17L1speech.started+3.66s

07 Oct 2026, 16:04:07 · callee

Event payload

{
  "id": "4d8d2854-5807-4536-86ab-c477990e798c",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2487.8925520000003,
    "type": "speech.started",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#18L1speech.stopped+3.79s

07 Oct 2026, 16:04:07 · callee

Event payload

{
  "id": "57564879-daef-4e87-ba45-fdf8cc1af1b5",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2615.8925520000003,
    "type": "speech.stopped",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "b95f0d8e-4b82-48d1-bae3-a05d460c9afd",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#19L1silence.soft+4.14s

07 Oct 2026, 16:04:08 · callee

Event payload

{
  "id": "a1881174-1794-4eb0-8855-dc19c62eb5e7",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2967.8925520000003,
    "type": "silence.soft",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "b95f0d8e-4b82-48d1-bae3-a05d460c9afd",
    "durationMs": 352,
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#20L1vtt.transcript.delta+4.31s

07 Oct 2026, 16:04:08 · callee

Event payload

{
  "id": "28a9682a-c69c-42ac-bcf8-4fe56dd5547f",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": "4c332a37-7794-4b77-889e-da4add920a55",
  "audioId": null,
  "payload": {
    "text": "Dobro.",
    "type": "vtt.transcript.delta",
    "turnId": "4c332a37-7794-4b77-889e-da4add920a55",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#21L1vtt.transcript.completed+4.32s

07 Oct 2026, 16:04:08 · callee

Event payload

{
  "id": "2edb661b-f059-43bf-b7f0-55ba8c72d70e",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": "4c332a37-7794-4b77-889e-da4add920a55",
  "audioId": null,
  "payload": {
    "text": "Dobro.",
    "type": "vtt.transcript.completed",
    "turnId": "4c332a37-7794-4b77-889e-da4add920a55",
    "endedAt": "2026-10-07T14:04:07.724Z",
    "segmentId": "d0d1a515-a4ff-4e93-bab6-88e2e2b1cc93",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:07.596Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#22L1audio.recording.saved+4.78s

07 Oct 2026, 16:04:08 · agent

Event payload

{
  "id": "ad7c2fe8-6ff3-466e-ad45-d7301c8f8fec",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": "ba2040bc-9083-4447-ac8e-6f1936516427",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ba2040bc-9083-4447-ac8e-6f1936516427",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/ba2040bc-9083-4447-ac8e-6f1936516427.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f2edeef5377d901daac1966c30dd5602fe9a8823c96484f081a4a1cee2e64e75"
      },
      "format": "pcm_s16le",
      "sha256": "6b166b125a085c07da72c51e090279a640cc1e9243848ea6e52043f9ce4ad242",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:06.664Z",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#23L1silence.committed+4.91s

07 Oct 2026, 16:04:08 · callee

Event payload

{
  "id": "130681b9-70b0-4c5e-91a0-3d362a030648",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 3735.8925520000003,
    "type": "silence.committed",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "silenceId": "b95f0d8e-4b82-48d1-bae3-a05d460c9afd",
    "durationMs": 1120,
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#24L1audio.recording.saved+5.50s

07 Oct 2026, 16:04:09 · callee

Event payload

{
  "id": "da943be9-9bf7-485c-bbb3-366d7c07cbb3",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "ac81d9d6-3715-4090-a494-8a5205dc7c45",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ac81d9d6-3715-4090-a494-8a5205dc7c45",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/ac81d9d6-3715-4090-a494-8a5205dc7c45.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "301bf097d3bdd594630293118c9ff6a74100b6e28da8c1995478dcc8dcc3b4a0"
      },
      "format": "pcm_s16le",
      "sha256": "c6084d8c8e6f7d74df3c3e2326a8e039f9834b42862cf3425dd971529d80c3b3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:07.420Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#25L1audio.recording.saved+6.78s

07 Oct 2026, 16:04:10 · agent

Event payload

{
  "id": "0951b61a-409b-4f20-b2d3-bea02bbbf840",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": "51c9ba2d-c507-42f0-9e33-462a91451f5f",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "51c9ba2d-c507-42f0-9e33-462a91451f5f",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/51c9ba2d-c507-42f0-9e33-462a91451f5f.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e7049959bc8d3af069b4e8073ed9e3a30b12215141953d1b428ed17a8ee5da99"
      },
      "format": "pcm_s16le",
      "sha256": "66e642850cc91386d9fadd71b7a87922ab5acaacb585e24397159c3444570c1d",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:08.664Z",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#26L1audio.recording.saved+7.50s

07 Oct 2026, 16:04:11 · callee

Event payload

{
  "id": "ee045e92-ed44-490e-8d04-26a675785c4e",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "039dad2d-f7e8-499e-aed1-3c764039cec1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "039dad2d-f7e8-499e-aed1-3c764039cec1",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/039dad2d-f7e8-499e-aed1-3c764039cec1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "71aa70b3dd827377727691995c051a3ca719c2e1435ec6c2cbe96883dd0ecb3c"
      },
      "format": "pcm_s16le",
      "sha256": "48681af318f3a06384a719e7d050be08709f023a6ca76b16f537cafb3a204e81",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:09.420Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#27L1audio.recording.saved+8.78s

07 Oct 2026, 16:04:12 · agent

Event payload

{
  "id": "39d58f50-e16b-4535-bece-27ac71834a88",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": "ea6e1e76-9098-4078-8297-e0f9254908b4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ea6e1e76-9098-4078-8297-e0f9254908b4",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/ea6e1e76-9098-4078-8297-e0f9254908b4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "30493781268c2547da27371b121c1fe7b81521004510ab5fb9e373e25f60dbd3"
      },
      "format": "pcm_s16le",
      "sha256": "9e8c63dbf54723a5b5c37ef547e0c4e466a109360428f26b3273555a86aea69b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:10.664Z",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#28L1audio.recording.saved+9.50s

07 Oct 2026, 16:04:13 · callee

Event payload

{
  "id": "ba813440-3c5e-4ade-8cf9-099f2129203d",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "24c66333-f130-4647-a135-8237aa8c0162",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "24c66333-f130-4647-a135-8237aa8c0162",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/24c66333-f130-4647-a135-8237aa8c0162.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "770700e36d1d02c992a814aa162567235ba2e7130eff08dc2b1caabed879c25e"
      },
      "format": "pcm_s16le",
      "sha256": "f058e6fa8a4622fdd672a7d6a615e56390e34c1f03a60fb5edf16604189c97ca",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:11.420Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#29L1audio.recording.saved+10.78s

07 Oct 2026, 16:04:14 · agent

Event payload

{
  "id": "b254c622-6c04-4c3c-ba14-1f0967922bfe",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": "0b95af12-3361-47a2-801a-bf0c5db8e10a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0b95af12-3361-47a2-801a-bf0c5db8e10a",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/0b95af12-3361-47a2-801a-bf0c5db8e10a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "15925d8692e6bdc59e02599273f7484c5dd1381ae253bdc68b5348b38aa2a242"
      },
      "format": "pcm_s16le",
      "sha256": "bd7eb364be99dc656bec4d80c7d25ddf7ae684c953af6265e605964be5d4de26",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:12.664Z",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#30L1audio.recording.saved+11.49s

07 Oct 2026, 16:04:15 · callee

Event payload

{
  "id": "766673a3-ba5c-4029-93fd-aef34ad41641",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "f872228a-fdd6-46bb-8606-1272bbdc7901",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f872228a-fdd6-46bb-8606-1272bbdc7901",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/f872228a-fdd6-46bb-8606-1272bbdc7901.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "eac331d0dd1bec76e39e349179641c9c4003cd23d628c815e9d87931dda53702"
      },
      "format": "pcm_s16le",
      "sha256": "006a4d38268f12dac12efce6edb3f766527c15baf1dab42111f3408023c599b9",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:13.420Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#31L1audio.playback.finished+11.91s

07 Oct 2026, 16:04:15 · agent

Event payload

{
  "id": "02119339-d330-40ee-9ef0-7f2550270cf4",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#32DIALOGdialog.turn.completed+11.92s

07 Oct 2026, 16:04:15 · agent

Event payload

{
  "id": "d4bd0456-1b8b-4ced-912f-793c06e9c73a",
  "version": 1,
  "operationId": null,
  "turnId": "f242b4d3-eedb-4d53-b429-24807f813dc8",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "turnId": "f242b4d3-eedb-4d53-b429-24807f813dc8",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "participantId": "agent"
  }
}

#33DIALOGdialog.awaiting_answer+11.93s

07 Oct 2026, 16:04:15 · callee

Event payload

{
  "id": "204bb3fe-45ee-4b1a-b850-74d59096d1c9",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "participantId": "callee"
  }
}

#34DIALOGdialog.goal.started+11.95s

07 Oct 2026, 16:04:15

Event payload

{
  "id": "3989415a-07c9-46ad-a69c-be0d84eac02b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "goalId": "aki.balance",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "goalIndex": 0
  }
}

#35L1audio.recording.saved+11.95s

07 Oct 2026, 16:04:15 · agent

Event payload

{
  "id": "388df963-4591-4689-b36d-1cd657876248",
  "version": 1,
  "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
  "turnId": null,
  "audioId": "19b7d1fc-33a8-45f5-849b-060c95cf31b4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "19b7d1fc-33a8-45f5-849b-060c95cf31b4",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/19b7d1fc-33a8-45f5-849b-060c95cf31b4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "606f18e9906cc4449d03d5d5c92a2e098e78f25453e7849a765143273cc84bde"
      },
      "format": "pcm_s16le",
      "sha256": "49439c9e9fa4ed085f6377098d7ff7200945833a11d66a6e9732e3fd04cda8af",
      "channels": 1,
      "byteLength": 56640,
      "durationMs": 1180,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:14.664Z",
    "operationId": "cd5b8e05-fc1d-42c6-b8e3-4296ede48881",
    "participantId": "agent"
  }
}

#36DIALOGdialog.agent.state+11.95s

07 Oct 2026, 16:04:15

Event payload

{
  "id": "239dbf37-3f87-43f1-9c83-d776e988874c",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "implementation": "aki@1"
  }
}

#37DIALOGdialog.response.preparing+11.97s

07 Oct 2026, 16:04:15

Event payload

{
  "id": "3d949bef-856e-4f0a-888d-73a9f59ea98d",
  "version": 1,
  "operationId": null,
  "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
  "audioId": null,
  "payload": {
    "text": "Dobro.",
    "type": "dialog.response.preparing",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "segmentIds": [
      "d0d1a515-a4ff-4e93-bab6-88e2e2b1cc93"
    ]
  }
}

#38L1regression.started+11.99s

07 Oct 2026, 16:04:15 · agent

Event payload

{
  "id": "43f348a9-908b-40ae-afab-fdab6acb3fa9",
  "version": 1,
  "operationId": "1791620a-4185-4c61-ba85-b362f6e5ea20",
  "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "1791620a-4185-4c61-ba85-b362f6e5ea20",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#39DIALOGdialog.turn.started+12.88s

07 Oct 2026, 16:04:16 · agent

Event payload

{
  "id": "40c941ab-6392-46fa-8c53-a86c3cb70b2a",
  "version": 1,
  "operationId": null,
  "turnId": "8e641635-83cb-4c2b-a26a-98fb334f0b19",
  "audioId": null,
  "payload": {
    "kind": "filler",
    "text": "Samo trenutak.",
    "type": "dialog.turn.started",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "turnId": "8e641635-83cb-4c2b-a26a-98fb334f0b19",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64",
    "participantId": "agent"
  }
}

#40L1audio.playback.started+12.88s

07 Oct 2026, 16:04:16 · agent

Event payload

{
  "id": "1343ea4b-6a06-40ba-bb57-ee11a1f00e69",
  "version": 1,
  "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Samo trenutak.",
      "format": "pcm_s16le",
      "sha256": "f0b3482c348b12998a5d4aad7df53bdb540d73db126e1066e63724be98e4139a",
      "channels": 1,
      "byteLength": 60480,
      "durationMs": 1260,
      "sampleRate": 24000
    },
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
    "participantId": "agent"
  }
}

#41L1audio.playback.first_frame+12.89s

07 Oct 2026, 16:04:16 · agent

Event payload

{
  "id": "b8aea623-b79c-4eeb-b6b1-11dc0f54112f",
  "version": 1,
  "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
    "firstFrameAt": "2026-10-07T14:04:16.827Z",
    "participantId": "agent"
  }
}

#42L1regression.finished+13.21s

07 Oct 2026, 16:04:17 · agent

Event payload

{
  "id": "a6909edb-b387-4ebf-bbea-81ef0578b868",
  "version": 1,
  "operationId": "1791620a-4185-4c61-ba85-b362f6e5ea20",
  "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "unknown",
    "turnId": "aa463b72-c389-482a-a54e-10274851a63c",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1219.5214530000012,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "1791620a-4185-4c61-ba85-b362f6e5ea20",
    "participantId": "agent"
  }
}

#43L1ttv.started+13.21s

07 Oct 2026, 16:04:17 · agent

Event payload

{
  "id": "04258e76-1071-4d7a-8784-457bd6e0ca8f",
  "version": 1,
  "operationId": "d7a6059b-c90e-4680-8b25-9934c6bf5fc4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Kako mogu da Vam pomognem?",
    "type": "ttv.started",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "d7a6059b-c90e-4680-8b25-9934c6bf5fc4",
    "participantId": "agent"
  }
}

#44L1audio.playback.failed+13.33s

07 Oct 2026, 16:04:17 · agent

Event payload

{
  "id": "b4de9c8b-b46a-45e8-a99b-40a8bffb4427",
  "version": 1,
  "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.failed",
    "message": "Caller audio track ended.",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
    "participantId": "agent"
  }
}

#45L1ttv.cancelled+13.33s

07 Oct 2026, 16:04:17 · agent

Event payload

{
  "id": "8b0a5690-8cf0-483d-817c-26c386441554",
  "version": 1,
  "operationId": "d7a6059b-c90e-4680-8b25-9934c6bf5fc4",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.cancelled",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "d7a6059b-c90e-4680-8b25-9934c6bf5fc4",
    "participantId": "agent"
  }
}

#46L1audio.recording.saved+13.36s

07 Oct 2026, 16:04:17 · agent

Event payload

{
  "id": "4f6d81a9-4ba9-4766-9768-077a2e9a1402",
  "version": 1,
  "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
  "turnId": null,
  "audioId": "994aa4b4-c38f-49ce-a8ee-8dd1c4cb19f1",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "994aa4b4-c38f-49ce-a8ee-8dd1c4cb19f1",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/994aa4b4-c38f-49ce-a8ee-8dd1c4cb19f1.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7ad389437623b87e637f0c39661eba00a37f4df84500cde8ed735cd9c42a31ee"
      },
      "format": "pcm_s16le",
      "sha256": "0f3a54806ee172919b8cc4a2f947a5224828e786b9b239a7767533462b18d8f3",
      "channels": 1,
      "byteLength": 21172,
      "durationMs": 441.0833333333333,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:16.827Z",
    "operationId": "139b945f-c020-49d4-8d86-05044ca457ea",
    "participantId": "agent"
  }
}

#47L1vtt.transcript.delta+13.45s

07 Oct 2026, 16:04:17 · callee

Event payload

{
  "id": "02c23bfd-c5c3-4b9a-b0ed-f92c7891e186",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": "1d991e93-2bd1-4138-a80b-5b6bd996eda5",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "1d991e93-2bd1-4138-a80b-5b6bd996eda5",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#48L1vtt.finished+13.46s

07 Oct 2026, 16:04:17 · callee

Event payload

{
  "id": "501a5cea-c9cb-4058-a8d3-267ff7fc716c",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#49L1audio.recording.saved+13.48s

07 Oct 2026, 16:04:17 · callee

Event payload

{
  "id": "f8e71837-cb07-49a8-b98f-14b8f8f899bb",
  "version": 1,
  "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
  "turnId": null,
  "audioId": "60f6220a-bf22-4f2f-b118-97420d33f9ed",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "60f6220a-bf22-4f2f-b118-97420d33f9ed",
        "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/60f6220a-bf22-4f2f-b118-97420d33f9ed.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d76d3e3e587d4cf057fb1a02469ecb400310e2a751f4ca6a88ba76b07a10200d"
      },
      "format": "pcm_s16le",
      "sha256": "15b6ecc7c8f0aaf1b8c528f97110c09070c0d374b2297b462a215e9f391f5775",
      "channels": 1,
      "byteLength": 88320,
      "durationMs": 1840,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "4f164013-20f8-42df-b36e-dad211334e64",
    "startedAt": "2026-10-07T14:04:15.422Z",
    "operationId": "ed6f4611-246d-4e82-9383-74b68dbc9eeb",
    "participantId": "callee"
  }
}

#50CALLcall.participant_left+13.49s

07 Oct 2026, 16:04:17 · callee

Event payload

{
  "id": "6cf3d957-e79e-4203-9dfd-175e39615b7d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#51CALLcall.failed+13.49s

07 Oct 2026, 16:04:17

Event payload

{
  "id": "5a0cbd19-5907-48b7-bba1-0ad2065f0bb5",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.failed",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "message": "Agent execution failed"
  }
}

#52DIALOGdialog.ended+13.49s

07 Oct 2026, 16:04:17

Event payload

{
  "id": "30c88d6b-d939-4ccf-a6cb-931c8b201ea6",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "4921e359-0ec1-45c0-b09d-656109079760",
    "reason": "Agent execution failed",
    "dialogId": "4f164013-20f8-42df-b36e-dad211334e64"
  }
}

Stored audio

12 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "670ca6f5-8d90-4cad-8244-4585075cec95",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/670ca6f5-8d90-4cad-8244-4585075cec95.wav",
  "sha256": "fa757e6bc6dfe773625ef078834c52e30ea5814dbf3b2ecd9802be9a0fad4f8c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ba2040bc-9083-4447-ac8e-6f1936516427",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/ba2040bc-9083-4447-ac8e-6f1936516427.wav",
  "sha256": "f2edeef5377d901daac1966c30dd5602fe9a8823c96484f081a4a1cee2e64e75"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ac81d9d6-3715-4090-a494-8a5205dc7c45",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/ac81d9d6-3715-4090-a494-8a5205dc7c45.wav",
  "sha256": "301bf097d3bdd594630293118c9ff6a74100b6e28da8c1995478dcc8dcc3b4a0"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "51c9ba2d-c507-42f0-9e33-462a91451f5f",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/51c9ba2d-c507-42f0-9e33-462a91451f5f.wav",
  "sha256": "e7049959bc8d3af069b4e8073ed9e3a30b12215141953d1b428ed17a8ee5da99"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "039dad2d-f7e8-499e-aed1-3c764039cec1",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/039dad2d-f7e8-499e-aed1-3c764039cec1.wav",
  "sha256": "71aa70b3dd827377727691995c051a3ca719c2e1435ec6c2cbe96883dd0ecb3c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ea6e1e76-9098-4078-8297-e0f9254908b4",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/ea6e1e76-9098-4078-8297-e0f9254908b4.wav",
  "sha256": "30493781268c2547da27371b121c1fe7b81521004510ab5fb9e373e25f60dbd3"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "24c66333-f130-4647-a135-8237aa8c0162",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/24c66333-f130-4647-a135-8237aa8c0162.wav",
  "sha256": "770700e36d1d02c992a814aa162567235ba2e7130eff08dc2b1caabed879c25e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "0b95af12-3361-47a2-801a-bf0c5db8e10a",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/0b95af12-3361-47a2-801a-bf0c5db8e10a.wav",
  "sha256": "15925d8692e6bdc59e02599273f7484c5dd1381ae253bdc68b5348b38aa2a242"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "f872228a-fdd6-46bb-8606-1272bbdc7901",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/f872228a-fdd6-46bb-8606-1272bbdc7901.wav",
  "sha256": "eac331d0dd1bec76e39e349179641c9c4003cd23d628c815e9d87931dda53702"
}

Precompiled greeting

1.18s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "19b7d1fc-33a8-45f5-849b-060c95cf31b4",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/19b7d1fc-33a8-45f5-849b-060c95cf31b4.wav",
  "sha256": "606f18e9906cc4449d03d5d5c92a2e098e78f25453e7849a765143273cc84bde"
}

Precompiled greeting

0.44s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "994aa4b4-c38f-49ce-a8ee-8dd1c4cb19f1",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/agent/994aa4b4-c38f-49ce-a8ee-8dd1c4cb19f1.wav",
  "sha256": "7ad389437623b87e637f0c39661eba00a37f4df84500cde8ed735cd9c42a31ee"
}

Precompiled greeting

1.84s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "60f6220a-bf22-4f2f-b118-97420d33f9ed",
  "bucket": "livekit-node-stage",
  "key": "recordings/4921e359-0ec1-45c0-b09d-656109079760/audio/caller/60f6220a-bf22-4f2f-b118-97420d33f9ed.wav",
  "sha256": "d76d3e3e587d4cf057fb1a02469ecb400310e2a751f4ca6a88ba76b07a10200d"
}

Initial dialog state

View snapshot

{
  "id": "4f164013-20f8-42df-b36e-dad211334e64",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Aki",
        "name": "Aki",
        "audios": {
          "filler": {
            "text": "Samo trenutak.",
            "format": "pcm_s16le",
            "sha256": "f0b3482c348b12998a5d4aad7df53bdb540d73db126e1066e63724be98e4139a",
            "channels": 1,
            "byteLength": 60480,
            "durationMs": 1260,
            "sampleRate": 24000
          },
          "greeting": {
            "text": "Dobar dan, ja sam Aki, virtuelna asistentkinja Ајик банке za proveru stanja na kreditnoj kartici.\n\nKako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "9462f3557f8584982a7da9605cadf3deeda850587ee5c1ff51946d75ced8af74",
            "channels": 1,
            "byteLength": 426240,
            "durationMs": 8880,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": [
          {
            "audioId": "filler",
            "delayMs": 900
          }
        ]
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v4",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.