+381603022591

Inbound call · 03 Oct 2026, 16:40:36

Ended

Call ID: 360491a2-4df2-40dc-901b-1b20bd3c3889
Dialog ID: d29632b9-52ea-43f1-8b66-df337fab89fa
Answered: 03 Oct 2026, 16:40:38
Ended · talk time: 03 Oct 2026, 16:41:21 · 0m 43s
SIP call ID · last SIP status: SCL_38MqvfiFf3eW · active
End reason: not_understood
Room: phone-_+381603022591_AAh2QSEznBVU
History coverage: 130 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting submissive (protected) · Turns assertive · 360491a2

ended · not_understood

Stopped · Goal attempts exhausted · not_understood

No speech at this point

0:000:42

Event timeline

Download history

#1CALLcall.created+-0.00s

03 Oct 2026, 16:40:36

Event payload

{
  "id": "43694823-e864-40ee-8323-79cd40b3a351",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "phone-_+381603022591_AAh2QSEznBVU",
    "type": "call.created",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "number": "+381603022591",
    "direction": "inbound"
  }
}

#2CALLcall.connecting+-0.00s

03 Oct 2026, 16:40:36

Event payload

{
  "id": "3ef6dd89-38d4-48bc-b9a1-982d704b2b6d",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889"
  }
}

#3DIALOGdialog.started+-0.00s

03 Oct 2026, 16:40:36

Event payload

{
  "id": "e08010a2-5908-46f8-af6b-839b04bd90ae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#4CALLcall.participant_joined+0.01s

03 Oct 2026, 16:40:36 · callee

Event payload

{
  "id": "c575f234-aa70-4ab9-8614-0be700515275",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "participantId": "callee"
  }
}

#5CALLcall.sip_status+0.01s

03 Oct 2026, 16:40:36

Event payload

{
  "id": "57c0e27e-8584-4f17-a00c-17e2bda37c04",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "sipCallId": "SCL_38MqvfiFf3eW",
    "sipStatus": "ringing"
  }
}

#6CALLcall.sip_status+1.36s

03 Oct 2026, 16:40:38

Event payload

{
  "id": "74f5af28-18bb-40d5-a86d-e36ca3dacdf0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "sipCallId": "SCL_38MqvfiFf3eW",
    "sipStatus": "active"
  }
}

#7CALLcall.connected+1.36s

03 Oct 2026, 16:40:38

Event payload

{
  "id": "563c2b94-5cc8-47c6-b93a-263986273be6",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889"
  }
}

#8L1vtt.started+1.38s

03 Oct 2026, 16:40:38 · callee

Event payload

{
  "id": "8eaaa0b5-7b68-4768-b5cc-2709ee94972f",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#9DIALOGdialog.ready+1.39s

03 Oct 2026, 16:40:38

Event payload

{
  "id": "f5023b17-148a-4103-8cf2-d3b886b8dbac",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "behavior": {
      "turns": "assertive",
      "greeting": {
        "initiative": "submissive",
        "interruptible": false
      }
    },
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#10L1silence.soft+1.72s

03 Oct 2026, 16:40:38 · callee

Event payload

{
  "id": "e702147f-0c81-49dc-ab3f-363595ad14a9",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 620.8542540073395,
    "type": "silence.soft",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "7e2b2f68-9d51-49fa-aaf5-df29b45e279e",
    "durationMs": 352,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#11L1silence.soft+2.65s

03 Oct 2026, 16:40:39 · callee

Event payload

{
  "id": "32412e35-6fac-48de-aac8-5bb368c7a615",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1549.0564860105515,
    "type": "silence.soft",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "ee37ae6b-6dd2-47fa-b772-1582f5ac290b",
    "durationMs": 352,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#12L1audio.recording.saved+3.39s

03 Oct 2026, 16:40:40 · callee

Event payload

{
  "id": "de68491c-b641-4e39-8484-2bbaf3163620",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "468fb273-44ef-46bf-84da-57cfc81779f0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "468fb273-44ef-46bf-84da-57cfc81779f0",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/468fb273-44ef-46bf-84da-57cfc81779f0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "7ac21fad0b87f0657081662a1511ab0f56d9bff273cc865e1bb0b212f26c9262"
      },
      "format": "pcm_s16le",
      "sha256": "4c5fbb85c6146b1e1f0f0641ae93778213c566a543e422fd8821624e159fc3a1",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:38.316Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#13L1silence.committed+3.42s

03 Oct 2026, 16:40:40 · callee

Event payload

{
  "id": "9b73bd6a-02c1-4871-9ab0-8aac7593d293",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2317.0564860105515,
    "type": "silence.committed",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "ee37ae6b-6dd2-47fa-b772-1582f5ac290b",
    "durationMs": 1120,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#14L1silence.opening+3.52s

03 Oct 2026, 16:40:40 · callee

Event payload

{
  "id": "698a708f-4045-4e0d-ae5f-4fcd1b24791c",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 2413.0564860105515,
    "type": "silence.opening",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "ee37ae6b-6dd2-47fa-b772-1582f5ac290b",
    "durationMs": 1216,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#15DIALOGdialog.turn.started+3.53s

03 Oct 2026, 16:40:40 · agent

Event payload

{
  "id": "dff13939-7bb2-4548-9f1c-1ea480400b6a",
  "version": 1,
  "operationId": null,
  "turnId": "7c733c56-0b75-4ef0-a5cd-bebb35624e52",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "7c733c56-0b75-4ef0-a5cd-bebb35624e52",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#16L1audio.playback.started+3.54s

03 Oct 2026, 16:40:40 · agent

Event payload

{
  "id": "dca181cf-3e76-42f7-a983-1fa236220480",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "2b8509288a200d765d4a4bb278b101b2394d3deb03d0db6ee1756233edde308a",
      "channels": 1,
      "byteLength": 372480,
      "durationMs": 7760,
      "sampleRate": 24000
    },
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#17L1audio.recording.saved+5.38s

03 Oct 2026, 16:40:42 · callee

Event payload

{
  "id": "d9faa7c9-ac48-495c-bc73-88b805f18763",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "54c010b5-6b35-49e7-8053-61effc72b86e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "54c010b5-6b35-49e7-8053-61effc72b86e",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/54c010b5-6b35-49e7-8053-61effc72b86e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1d53ad99e2d47ab2ef0c03048138da125ebe48d8bb82bbd83928d1f1c70128a8"
      },
      "format": "pcm_s16le",
      "sha256": "210d60bc8b83612f6f7f50634e17ac75af1f0127305b8f8dd9799088aeeb5749",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:40.318Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#18L1audio.recording.saved+5.60s

03 Oct 2026, 16:40:42 · agent

Event payload

{
  "id": "a0705f92-007b-4cd1-9c07-f56e28684914",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": "d3697246-08ca-453d-8e1d-546db1be47d6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d3697246-08ca-453d-8e1d-546db1be47d6",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/d3697246-08ca-453d-8e1d-546db1be47d6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "74ac6bcc07204a2de236c5afde7378826956fdab7ffbf31d94168530b0d5e328"
      },
      "format": "pcm_s16le",
      "sha256": "dda45bd3849ed314fa1fbd9a61ad8176cdcf54f96585315813a5abdfd77225b9",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:40.495Z",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#19L1audio.recording.saved+7.39s

03 Oct 2026, 16:40:44 · callee

Event payload

{
  "id": "a966741d-b199-4a18-9507-bf73cf046a0a",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "29795455-448c-4246-aafd-7e63b5cf7512",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "29795455-448c-4246-aafd-7e63b5cf7512",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/29795455-448c-4246-aafd-7e63b5cf7512.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b1a9438f702438c9aa45d661a2391a5bb441a7c00c55315cb099a45a823754af"
      },
      "format": "pcm_s16le",
      "sha256": "e8d2732049a608af9bca3b17c0cc79c901774d28801971c104d3b2a38e6c2b4e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:42.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#20L1audio.recording.saved+7.60s

03 Oct 2026, 16:40:44 · agent

Event payload

{
  "id": "88668ec6-6d98-4c6d-baba-857e6e4ef63c",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": "353928f4-6126-4e9d-8b55-cfed60ae4c34",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "353928f4-6126-4e9d-8b55-cfed60ae4c34",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/353928f4-6126-4e9d-8b55-cfed60ae4c34.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3ffb45a7e24c04b7c8bfed98d8a6c0a39e83d0a6ec88abff834c3f1f99fae595"
      },
      "format": "pcm_s16le",
      "sha256": "f9d61890c89a54a212a2051a43ffbd0efcbcadf8a540087020f36ce3da40d5ad",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:42.495Z",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#21L1audio.recording.saved+9.39s

03 Oct 2026, 16:40:46 · callee

Event payload

{
  "id": "507efad6-b783-48ec-9123-885e0f1c83da",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "e37e9043-3c4e-44b6-a2a7-0201c8d3167d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e37e9043-3c4e-44b6-a2a7-0201c8d3167d",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/e37e9043-3c4e-44b6-a2a7-0201c8d3167d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8e16aadae117e2361b3f6771beb3528ef98e263c0876efa6fa0f5b1b683bb873"
      },
      "format": "pcm_s16le",
      "sha256": "d4a2e1239931a4c02d913cc788e4c3e4c908a5afa64e3bf9a34d0816c4edc397",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:44.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#22L1audio.recording.saved+9.60s

03 Oct 2026, 16:40:46 · agent

Event payload

{
  "id": "12603f13-bd7b-4b0e-82fa-7f69966f98d1",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": "3a452187-941f-4ad4-bb81-c6b158776bf7",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3a452187-941f-4ad4-bb81-c6b158776bf7",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/3a452187-941f-4ad4-bb81-c6b158776bf7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ee6fa7d51d9828745a2c3e21a8002cec0d3d49e38310ecc7cf903684f6746865"
      },
      "format": "pcm_s16le",
      "sha256": "409e695149990d61363a568d0959c94afb3fc770a0ee46227acfefaddf2f64ab",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:44.495Z",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#23L1audio.recording.saved+11.39s

03 Oct 2026, 16:40:48 · callee

Event payload

{
  "id": "ab50094c-8e36-4062-b0cf-411a6b8e545e",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "0c325881-d11c-4ec6-adc7-099358f9ed77",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0c325881-d11c-4ec6-adc7-099358f9ed77",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/0c325881-d11c-4ec6-adc7-099358f9ed77.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "e29c51044b49a435d4e51ed611828fa8e6627a02c5aebbef14a6d45be527ba1f"
      },
      "format": "pcm_s16le",
      "sha256": "4722cfd7f3f12628347f70b1d6aa261166dff490efa2c58be924c007ad4b72ab",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:46.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#24L1audio.playback.finished+11.61s

03 Oct 2026, 16:40:48 · agent

Event payload

{
  "id": "c287c578-8b05-4491-9e09-72a99d84a979",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#25DIALOGdialog.turn.completed+11.62s

03 Oct 2026, 16:40:48 · agent

Event payload

{
  "id": "db3836e6-ac47-4d53-a2cc-7468ccd33b93",
  "version": 1,
  "operationId": null,
  "turnId": "7c733c56-0b75-4ef0-a5cd-bebb35624e52",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.completed",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "7c733c56-0b75-4ef0-a5cd-bebb35624e52",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#26DIALOGdialog.awaiting_answer+11.63s

03 Oct 2026, 16:40:48 · callee

Event payload

{
  "id": "3c7080ac-487b-4b9f-b2b5-3642fcbbfda8",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.awaiting_answer",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "callee"
  }
}

#27DIALOGdialog.goal.started+11.63s

03 Oct 2026, 16:40:48

Event payload

{
  "id": "41a98579-cd46-44e8-a001-a1aa1ed354ad",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "goalId": "aki.balance",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "goalIndex": 0
  }
}

#28DIALOGdialog.agent.state+11.64s

03 Oct 2026, 16:40:48

Event payload

{
  "id": "5530e79f-3eb4-40c6-95de-e170d1d0ea30",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": false
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#29L1audio.recording.saved+11.64s

03 Oct 2026, 16:40:48 · agent

Event payload

{
  "id": "a5656a78-3f83-49cd-99b6-c0ee802e3934",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": "591494bd-c008-4883-aae3-f4918d682db5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "591494bd-c008-4883-aae3-f4918d682db5",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/591494bd-c008-4883-aae3-f4918d682db5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "790e7bd10b132f0fa7bcf901cfb7b363476673b984ecae5d4f3a8979e6514b32"
      },
      "format": "pcm_s16le",
      "sha256": "09f256cfb26ad003323a211eebdf5bcfa0ece56d822eb6a3d03a6724a99350f4",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:46.495Z",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#30L1audio.recording.saved+11.66s

03 Oct 2026, 16:40:48 · agent

Event payload

{
  "id": "265df7de-c161-4058-9983-003b496e68ea",
  "version": 1,
  "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
  "turnId": null,
  "audioId": "e7a2fed7-9816-4906-8554-ea53abdd4dc2",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e7a2fed7-9816-4906-8554-ea53abdd4dc2",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e7a2fed7-9816-4906-8554-ea53abdd4dc2.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
      },
      "format": "pcm_s16le",
      "sha256": "39a68c2004ed4a20edb148b72e5aabd663f15cce54b30d2ea1c106e839761ed5",
      "channels": 1,
      "byteLength": 2880,
      "durationMs": 60,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:48.495Z",
    "operationId": "2d91faa1-84bb-4d94-a47e-7f91243d23f3",
    "participantId": "agent"
  }
}

#31L1speech.started+12.32s

03 Oct 2026, 16:40:49 · callee

Event payload

{
  "id": "bd3d18c1-f74e-49cb-a692-bd726c65ec50",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11217.202909007668,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#32L1speech.stopped+12.96s

03 Oct 2026, 16:40:49 · callee

Event payload

{
  "id": "5347ee08-20fe-4012-9571-e7521c361a3a",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11857.202909007668,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "195467ba-891d-459c-831e-8882d121acc8",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#33L1speech.started+13.06s

03 Oct 2026, 16:40:50 · callee

Event payload

{
  "id": "5753d828-c8ba-496c-b847-a494986e30b0",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11953.202909007668,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#34L1speech.stopped+13.12s

03 Oct 2026, 16:40:50 · callee

Event payload

{
  "id": "85924b8a-f7c9-463a-877c-9b24712441dc",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12017.202909007668,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "b1a1527c-d70d-4266-ad15-283027fa80cb",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#35L1speech.started+13.22s

03 Oct 2026, 16:40:50 · callee

Event payload

{
  "id": "c5f1c709-c261-4871-85a5-b76665f1a741",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12113.202909007668,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#36L1audio.recording.saved+13.39s

03 Oct 2026, 16:40:50 · callee

Event payload

{
  "id": "9941299a-153e-4e94-a987-77e4433943da",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "0d00b467-c959-4aba-9784-88f6572261c0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "0d00b467-c959-4aba-9784-88f6572261c0",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/0d00b467-c959-4aba-9784-88f6572261c0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "58df2350a4806bb084094b506825a8750bb17e61419e2ddd4078013c25fbd267"
      },
      "format": "pcm_s16le",
      "sha256": "815c0567ed97e92407a6d1654d82b7b5df3c63ccaa32e23a8336c1875727fb83",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:48.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#37L1speech.stopped+14.34s

03 Oct 2026, 16:40:51 · callee

Event payload

{
  "id": "a2cc3b54-2246-49c5-bee1-befcc0a65bf2",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13233.202909007668,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "bc336772-2350-4cb5-b6f4-4a7b519d9176",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#38L1speech.started+14.59s

03 Oct 2026, 16:40:51 · callee

Event payload

{
  "id": "8cf019fd-2301-4452-ba67-90eb0a99d17b",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13489.202909007668,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#39L1speech.stopped+14.95s

03 Oct 2026, 16:40:51 · callee

Event payload

{
  "id": "fd00047e-9475-4f20-bc0c-f9a925c0efc8",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13841.202909007668,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "c9241e78-17ce-49a5-a4be-1130275a61d3",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#40L1speech.started+15.14s

03 Oct 2026, 16:40:52 · callee

Event payload

{
  "id": "eb76b866-fa45-4cfb-8088-d7c2c6cedef9",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 14033.202909007668,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#41L1audio.recording.saved+15.38s

03 Oct 2026, 16:40:52 · callee

Event payload

{
  "id": "1b27487d-6037-4781-854d-d15359c70498",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "96ac3acf-5a1e-4f70-820e-950154ef47b5",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "96ac3acf-5a1e-4f70-820e-950154ef47b5",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/96ac3acf-5a1e-4f70-820e-950154ef47b5.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "835be5a7929a48ea68bf139c206c17c11e7abe781c224d17b741c4761f122855"
      },
      "format": "pcm_s16le",
      "sha256": "184e6e836ba357e6019cf30fea644e229b44d70e7abe864cfe95070fa2302825",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:50.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#42L1speech.stopped+16.39s

03 Oct 2026, 16:40:53 · callee

Event payload

{
  "id": "4dd96ae4-6f3c-4cb3-8332-dc7324618e07",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 15281.202909007668,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "6b3eb085-0b53-4f5f-9e49-0e41559088e3",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#43L1silence.soft+16.74s

03 Oct 2026, 16:40:53 · callee

Event payload

{
  "id": "81a51c38-ed29-42bc-8f43-44f679710aa5",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 15633.202909007668,
    "type": "silence.soft",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "6b3eb085-0b53-4f5f-9e49-0e41559088e3",
    "durationMs": 352,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#44L1vtt.transcript.delta+16.86s

03 Oct 2026, 16:40:53 · callee

Event payload

{
  "id": "2b296648-0eb5-442a-8e50-fc9b9bc92353",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "667a40cd-b882-46df-88ba-eb8e706e1a8f",
  "audioId": null,
  "payload": {
    "text": "Jao, ja sam slučajno pozvao, greška, hteo sam drugu banku.",
    "type": "vtt.transcript.delta",
    "turnId": "667a40cd-b882-46df-88ba-eb8e706e1a8f",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#45L1vtt.transcript.completed+16.86s

03 Oct 2026, 16:40:53 · callee

Event payload

{
  "id": "749ebed2-8ac0-48e8-8ed1-158f5bef5026",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "667a40cd-b882-46df-88ba-eb8e706e1a8f",
  "audioId": null,
  "payload": {
    "text": "Jao, ja sam slučajno pozvao, greška, hteo sam drugu banku.",
    "type": "vtt.transcript.completed",
    "turnId": "667a40cd-b882-46df-88ba-eb8e706e1a8f",
    "endedAt": "2026-10-03T14:40:53.330Z",
    "segmentId": "a11dedce-6be5-4174-b1ba-26a546ad2a7d",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:49.266Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#46DIALOGdialog.response.preparing+16.87s

03 Oct 2026, 16:40:53

Event payload

{
  "id": "1a8b077f-1a61-4363-a04c-ff4127cc60e3",
  "version": 1,
  "operationId": null,
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "text": "Jao, ja sam slučajno pozvao, greška, hteo sam drugu banku.",
    "type": "dialog.response.preparing",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#47L1regression.started+16.88s

03 Oct 2026, 16:40:53 · agent

Event payload

{
  "id": "5f8d967d-ce0e-4e8f-a232-84c9a3788f73",
  "version": 1,
  "operationId": "61e8cf0f-5704-48ce-9ecc-0c74b8713489",
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "61e8cf0f-5704-48ce-9ecc-0c74b8713489",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#48L1audio.recording.saved+17.39s

03 Oct 2026, 16:40:54 · callee

Event payload

{
  "id": "b6c3d6d4-77d8-4de3-8b26-2232346fb8ac",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "d4e66cf2-f954-4703-9e97-bd7d367b34ef",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d4e66cf2-f954-4703-9e97-bd7d367b34ef",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d4e66cf2-f954-4703-9e97-bd7d367b34ef.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "42b723fe757c23ef7c27ca84ad3322bf8e51ff92da8f9fb0ffed9e5bf2030cfb"
      },
      "format": "pcm_s16le",
      "sha256": "dbf1a9992cf4f3cae0e7e0da82ad0f1359a721c610dea433b890476ae0cf3fd7",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:52.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#49L1silence.committed+17.50s

03 Oct 2026, 16:40:54 · callee

Event payload

{
  "id": "8b881121-d11d-4f28-b856-655e74eba718",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 16401.20290900767,
    "type": "silence.committed",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "6b3eb085-0b53-4f5f-9e49-0e41559088e3",
    "durationMs": 1120,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#50L1regression.finished+18.94s

03 Oct 2026, 16:40:55 · agent

Event payload

{
  "id": "877fa1c1-e396-4b30-94b9-4a16dbdf3265",
  "version": 1,
  "operationId": "61e8cf0f-5704-48ce-9ecc-0c74b8713489",
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "out_of_scope",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 2062.1095589995384,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "61e8cf0f-5704-48ce-9ecc-0c74b8713489",
    "participantId": "agent"
  }
}

#51L1ttv.started+18.95s

03 Oct 2026, 16:40:55 · agent

Event payload

{
  "id": "ab4f9309-0826-45f1-b66d-f04a9b448214",
  "version": 1,
  "operationId": "c0d57b02-abdd-4b9b-a844-6485b3f6fb66",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "ttv.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "c0d57b02-abdd-4b9b-a844-6485b3f6fb66",
    "participantId": "agent"
  }
}

#52L1audio.recording.saved+19.39s

03 Oct 2026, 16:40:56 · callee

Event payload

{
  "id": "efc6594e-a35c-4189-ad8c-208106627209",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "bbfea151-be5a-48f1-b1b5-1b9429a3deba",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "bbfea151-be5a-48f1-b1b5-1b9429a3deba",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/bbfea151-be5a-48f1-b1b5-1b9429a3deba.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "13357ef1080fe6c99b172cd784b26a23846c8f0dc42b98a5c73b6eb168f3332d"
      },
      "format": "pcm_s16le",
      "sha256": "0f69d85dd98537f1ddb57fd504f7b1792ed5943e410f28d2c386bed4beac1b45",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:54.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#53L1ttv.finished+19.75s

03 Oct 2026, 16:40:56 · agent

Event payload

{
  "id": "e645403d-1097-4c96-af95-049b6e63b559",
  "version": 1,
  "operationId": "c0d57b02-abdd-4b9b-a844-6485b3f6fb66",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "c0d57b02-abdd-4b9b-a844-6485b3f6fb66",
    "participantId": "agent"
  }
}

#54DIALOGdialog.response.ready+19.77s

03 Oct 2026, 16:40:56

Event payload

{
  "id": "ac79a54e-fa17-4131-8ff3-e8accb0ec1bd",
  "version": 1,
  "operationId": null,
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.response.ready",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#55DIALOGdialog.answer_received+19.78s

03 Oct 2026, 16:40:56 · callee

Event payload

{
  "id": "bad003d4-09e5-4e54-9e0e-1240231c1035",
  "version": 1,
  "operationId": null,
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "text": "Jao, ja sam slučajno pozvao, greška, hteo sam drugu banku.",
    "type": "dialog.answer_received",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "callee"
  }
}

#56DIALOGdialog.agent.state+19.78s

03 Oct 2026, 16:40:56

Event payload

{
  "id": "d125ed68-8d2a-4061-983a-7f552cd080fc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastTurnId": "0b691696-f31c-4b19-8242-a976828ccde2",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#57DIALOGdialog.turn.started+19.79s

03 Oct 2026, 16:40:56 · agent

Event payload

{
  "id": "537e1a38-cff2-4262-baa8-e8f2666c27cb",
  "version": 1,
  "operationId": null,
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#58L1audio.playback.started+19.80s

03 Oct 2026, 16:40:56 · agent

Event payload

{
  "id": "7bcb3b3f-6180-49dc-b717-00a3ee236b3c",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": "31c91a30-bf78-47ab-98c4-1ed98b32dd85",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
      "asset": {
        "id": "31c91a30-bf78-47ab-98c4-1ed98b32dd85",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/31c91a30-bf78-47ab-98c4-1ed98b32dd85.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5da406e7aeead938e2692ed6d4caec4c30df72f271602b9e8a8a6f76cb8b21f2"
      },
      "format": "pcm_s16le",
      "sha256": "04d5606c8a5df005a5dbfbce75360c542669e565dde4188411e01061afa60049",
      "channels": 1,
      "byteLength": 295680,
      "durationMs": 6160,
      "sampleRate": 24000
    },
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#59L1audio.recording.saved+21.39s

03 Oct 2026, 16:40:58 · callee

Event payload

{
  "id": "93380826-ba98-4f2b-81cb-b5c992afccde",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "d49f8056-3cfc-44da-8dbc-d2504609781d",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d49f8056-3cfc-44da-8dbc-d2504609781d",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d49f8056-3cfc-44da-8dbc-d2504609781d.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "83314536262a15cbaac68640a368948fcc34bdb2f8f55f6ba9b55a121980b677"
      },
      "format": "pcm_s16le",
      "sha256": "eb14e75423d360ca49e3244dc9cec52e1e466a6681d579b716b8190672f3434b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:56.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#60L1audio.recording.saved+21.85s

03 Oct 2026, 16:40:58 · agent

Event payload

{
  "id": "43e30bdf-9a1e-4204-9f72-45161b1006f9",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": "54d05221-9c5f-4b16-81c1-7b58622d24c4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "54d05221-9c5f-4b16-81c1-7b58622d24c4",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/54d05221-9c5f-4b16-81c1-7b58622d24c4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fe0da71245260c6c66e2bbc4feaa59153a0622292a29c1939b9a56931326e72b"
      },
      "format": "pcm_s16le",
      "sha256": "dbd7efa61966b49af2a691e0ec259dc23f62118727b1f388a8edef9cd16644b5",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:56.747Z",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#61L1audio.recording.saved+23.39s

03 Oct 2026, 16:41:00 · callee

Event payload

{
  "id": "04de3041-ea6e-4207-94ff-c9d627e15444",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "372fad37-af43-4ff9-a038-0c07545246b0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "372fad37-af43-4ff9-a038-0c07545246b0",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/372fad37-af43-4ff9-a038-0c07545246b0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "4a218de5c26033a61ac0acf81f68b093cb3a1d13b80cc77a1fa06e95b587544a"
      },
      "format": "pcm_s16le",
      "sha256": "c33b8da5c905f831c1f4c89f13c22836719c05ae4a1d862b2dcdd49ee9fc41f8",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:58.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#62L1audio.recording.saved+23.85s

03 Oct 2026, 16:41:00 · agent

Event payload

{
  "id": "40cbdd0e-83c9-48ca-a1a1-a5837552ff78",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": "5509450e-6cf0-43cf-b60a-bb8b8cf6d03b",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "5509450e-6cf0-43cf-b60a-bb8b8cf6d03b",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/5509450e-6cf0-43cf-b60a-bb8b8cf6d03b.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a5e7b84380c1be4a56bbcab86981d1aa67db5c2a469df365140daba7a8b3708f"
      },
      "format": "pcm_s16le",
      "sha256": "5a3518c762d46f1c35bc324099e8e4b58ab71c4d159b9f6bdf3b1b60ec77c126",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:40:58.747Z",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#63L1audio.recording.saved+25.38s

03 Oct 2026, 16:41:02 · callee

Event payload

{
  "id": "6c52fcfd-ec64-461b-b084-5c86b5be6824",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "bafac2ad-825d-469a-ad4a-e9cd5b3d6175",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "bafac2ad-825d-469a-ad4a-e9cd5b3d6175",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/bafac2ad-825d-469a-ad4a-e9cd5b3d6175.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3df9dc47b940ea814b1e892be05ef8b4a1b68a0eb1e020f78569f94393372e4e"
      },
      "format": "pcm_s16le",
      "sha256": "76bf10d1252f5b334df5785ae7a48be45115da574bc01ddb53cc5607a00beab3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:00.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#64L1audio.recording.saved+25.85s

03 Oct 2026, 16:41:02 · agent

Event payload

{
  "id": "bd35d295-185b-4553-a319-d4fcaa3382e3",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": "2c66e974-73e5-45c7-aa65-3136c0ff133a",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "2c66e974-73e5-45c7-aa65-3136c0ff133a",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/2c66e974-73e5-45c7-aa65-3136c0ff133a.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "feb260c4f3c402c3c713cb8103de8f63fe77bbf2c8e0bce41255878279968617"
      },
      "format": "pcm_s16le",
      "sha256": "6afbeeb781b4f632201fd670759c25348910cdb7a1504893d122430487b8d5b5",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:00.747Z",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#65L1audio.playback.finished+26.26s

03 Oct 2026, 16:41:03 · agent

Event payload

{
  "id": "5190fe56-2ed7-4163-9497-ea15839c3d4f",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#66DIALOGdialog.turn.completed+26.27s

03 Oct 2026, 16:41:03 · agent

Event payload

{
  "id": "5d005a93-75d9-40b8-b4a9-c1d88a7c24dc",
  "version": 1,
  "operationId": null,
  "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.completed",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "0b691696-f31c-4b19-8242-a976828ccde2",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#67DIALOGdialog.agent.state+26.28s

03 Oct 2026, 16:41:03

Event payload

{
  "id": "8bd4b4ac-52b0-4640-89d7-0f1dd29c0389",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastPhrase": "out_of_scope",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "mismatchAttempts": 0
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#68L1audio.recording.saved+26.29s

03 Oct 2026, 16:41:03 · agent

Event payload

{
  "id": "089094fb-7479-4dfc-827c-fb15af584d80",
  "version": 1,
  "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
  "turnId": null,
  "audioId": "4e10fd18-b7f6-4e62-8805-d57dc5c8617e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4e10fd18-b7f6-4e62-8805-d57dc5c8617e",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/4e10fd18-b7f6-4e62-8805-d57dc5c8617e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "483068dc0e3ec0a51704a8b6c4769b6eea8206adce1cf7424fb4d44b4fc6db77"
      },
      "format": "pcm_s16le",
      "sha256": "9708d90239fcd5e8adb430014ca474d74bef9f4f970d80f0cac6524730f9cd0d",
      "channels": 1,
      "byteLength": 22080,
      "durationMs": 460,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:02.747Z",
    "operationId": "7a21d730-e599-4b74-9c82-63e39b33d103",
    "participantId": "agent"
  }
}

#69L1speech.started+27.30s

03 Oct 2026, 16:41:04 · callee

Event payload

{
  "id": "06aa3486-51db-4a65-87cc-cbcb6340dc5a",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 26193.20290900767,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#70L1audio.recording.saved+27.39s

03 Oct 2026, 16:41:04 · callee

Event payload

{
  "id": "5ffd2d52-433e-43af-83a5-1c225cf97273",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "c60eec7f-bfb9-4562-8798-bd8cc077f2c3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c60eec7f-bfb9-4562-8798-bd8cc077f2c3",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/c60eec7f-bfb9-4562-8798-bd8cc077f2c3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "854888fb17c61934f97adb1f0bb0e8e86d69f2ab6ebbcabc97f76d6cd45834ef"
      },
      "format": "pcm_s16le",
      "sha256": "2218d8a901d1228d982ee487b3b9f5f95bbfa9839bcb06449f930239a0763754",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:02.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#71L1speech.stopped+27.71s

03 Oct 2026, 16:41:04 · callee

Event payload

{
  "id": "00f47f2e-6e1f-49ae-8a50-1a26609ee7b5",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 26609.20290900767,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "8b083007-9b5c-47f7-afcf-9a189636d96a",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#72L1silence.soft+28.07s

03 Oct 2026, 16:41:05 · callee

Event payload

{
  "id": "7f6329bd-a285-4233-96f4-4d0164e3f0f1",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 26961.20290900767,
    "type": "silence.soft",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "8b083007-9b5c-47f7-afcf-9a189636d96a",
    "durationMs": 352,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#73L1vtt.transcript.delta+28.23s

03 Oct 2026, 16:41:05 · callee

Event payload

{
  "id": "0c14f264-253e-47b7-a176-794934c2997a",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "b43e486d-bb63-41c0-b778-3785897f6cee",
  "audioId": null,
  "payload": {
    "text": " Pa hajde.",
    "type": "vtt.transcript.delta",
    "turnId": "b43e486d-bb63-41c0-b778-3785897f6cee",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#74L1vtt.transcript.completed+28.23s

03 Oct 2026, 16:41:05 · callee

Event payload

{
  "id": "296ac6fc-f8de-4682-aafb-43b1030378fc",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "b43e486d-bb63-41c0-b778-3785897f6cee",
  "audioId": null,
  "payload": {
    "text": "Pa hajde.",
    "type": "vtt.transcript.completed",
    "turnId": "b43e486d-bb63-41c0-b778-3785897f6cee",
    "endedAt": "2026-10-03T14:41:04.658Z",
    "segmentId": "add5b809-d102-46ba-9e66-e075aae7d246",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:04.242Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#75DIALOGdialog.response.preparing+28.24s

03 Oct 2026, 16:41:05

Event payload

{
  "id": "67fd36db-3a6a-4a15-8058-8a02f051aad0",
  "version": 1,
  "operationId": null,
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "text": "Pa hajde.",
    "type": "dialog.response.preparing",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#76L1regression.started+28.25s

03 Oct 2026, 16:41:05 · agent

Event payload

{
  "id": "29cb95be-7ae1-4a49-a1cc-f11526588a21",
  "version": 1,
  "operationId": "e1319baf-00c4-45ca-883a-464065463e9f",
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "e1319baf-00c4-45ca-883a-464065463e9f",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#77L1silence.committed+28.83s

03 Oct 2026, 16:41:05 · callee

Event payload

{
  "id": "785c001e-2d22-4dc6-b195-eb9b51383719",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 27729.20290900767,
    "type": "silence.committed",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "8b083007-9b5c-47f7-afcf-9a189636d96a",
    "durationMs": 1120,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#78L1audio.recording.saved+29.39s

03 Oct 2026, 16:41:06 · callee

Event payload

{
  "id": "36615647-1679-45bd-9acf-38d093c40c47",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "82b04683-0f88-4f88-a748-ca7714de98c9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "82b04683-0f88-4f88-a748-ca7714de98c9",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/82b04683-0f88-4f88-a748-ca7714de98c9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "a62ee8cb85f997749dbca098003b5025648aff8506dcd0cf2f0ef8fd9732f4ec"
      },
      "format": "pcm_s16le",
      "sha256": "3981e67987ba68832230464f8b9eaaedc1e2bc1c1b912d4c3eb6d19c496f2c64",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:04.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#79L1regression.finished+29.54s

03 Oct 2026, 16:41:06 · agent

Event payload

{
  "id": "efb92b7e-d26f-4770-99d3-579cc472f726",
  "version": 1,
  "operationId": "e1319baf-00c4-45ca-883a-464065463e9f",
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "unknown",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1296.1045809984207,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "e1319baf-00c4-45ca-883a-464065463e9f",
    "participantId": "agent"
  }
}

#80L1ttv.started+29.55s

03 Oct 2026, 16:41:06 · agent

Event payload

{
  "id": "07e9a0ea-1ab2-4ce2-b468-3cafa68ff0a5",
  "version": 1,
  "operationId": "0ae8e44c-2a86-4153-9b8e-ed086e1f48c0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "ttv.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "0ae8e44c-2a86-4153-9b8e-ed086e1f48c0",
    "participantId": "agent"
  }
}

#81L1ttv.finished+30.36s

03 Oct 2026, 16:41:07 · agent

Event payload

{
  "id": "2f036895-9d6f-48a1-a4f7-95f8817d080e",
  "version": 1,
  "operationId": "0ae8e44c-2a86-4153-9b8e-ed086e1f48c0",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "0ae8e44c-2a86-4153-9b8e-ed086e1f48c0",
    "participantId": "agent"
  }
}

#82DIALOGdialog.response.ready+30.38s

03 Oct 2026, 16:41:07

Event payload

{
  "id": "c88869f3-3ca0-4bfb-8bd1-11cab62e3c2b",
  "version": 1,
  "operationId": null,
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.response.ready",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#83DIALOGdialog.answer_received+30.39s

03 Oct 2026, 16:41:07 · callee

Event payload

{
  "id": "a63b2382-1e5d-4c4a-ac95-995f373d5c76",
  "version": 1,
  "operationId": null,
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "text": "Pa hajde.",
    "type": "dialog.answer_received",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "callee"
  }
}

#84DIALOGdialog.agent.state+30.39s

03 Oct 2026, 16:41:07

Event payload

{
  "id": "77606671-6d74-4c91-85a2-cb4dd9de08e4",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastTurnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 1,
      "mismatchAttempts": 0
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#85DIALOGdialog.turn.started+30.40s

03 Oct 2026, 16:41:07 · agent

Event payload

{
  "id": "ea47c1e0-19ad-4aa7-9f88-0d54e3b2cfca",
  "version": 1,
  "operationId": null,
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#86L1audio.playback.started+30.41s

03 Oct 2026, 16:41:07 · agent

Event payload

{
  "id": "8c438bdc-3797-489d-bfd5-fbdd0b57c450",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": "c284043a-5281-42a6-8276-01cd769f8134",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
      "asset": {
        "id": "c284043a-5281-42a6-8276-01cd769f8134",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/c284043a-5281-42a6-8276-01cd769f8134.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "be7f1b9bf3c7b9c7761598b93c67eda7362ed168eb7832d6ac98eca2840eddb7"
      },
      "format": "pcm_s16le",
      "sha256": "f701f0ad8d73cf21dd6ae3681febf35ff0b77de63f77808d5cfac69e02979a52",
      "channels": 1,
      "byteLength": 303360,
      "durationMs": 6320,
      "sampleRate": 24000
    },
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#87L1audio.recording.saved+31.39s

03 Oct 2026, 16:41:08 · callee

Event payload

{
  "id": "04db70dd-efe7-44b2-abaa-2948007b1693",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "9b3bc9ad-598e-4199-a65e-909daec54fec",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "9b3bc9ad-598e-4199-a65e-909daec54fec",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/9b3bc9ad-598e-4199-a65e-909daec54fec.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "222b7f708cbaa9b2bf44b9181a0dfc39aa1e2b44c63a4c23291083e31213c82d"
      },
      "format": "pcm_s16le",
      "sha256": "717020cdd578a6e9cd4eebad46c9df0cc7d0b052314cb23764df8f6dbbe47cf3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:06.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#88L1audio.recording.saved+32.46s

03 Oct 2026, 16:41:09 · agent

Event payload

{
  "id": "abbd29d4-7e37-492e-90c1-4fc5cfe1a71f",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": "e8feafa9-ffe5-4cd4-b077-880d93879812",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e8feafa9-ffe5-4cd4-b077-880d93879812",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e8feafa9-ffe5-4cd4-b077-880d93879812.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "5a3fdbe755eaedd77b397723fe391536f601cb19768ce501aaafe2d6c23113aa"
      },
      "format": "pcm_s16le",
      "sha256": "4b7504553dfd83c74fd4fb75d99b9ca78f4e003b57b89e2a36adb8b3e47ea4c9",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:07.358Z",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#89L1audio.recording.saved+33.39s

03 Oct 2026, 16:41:10 · callee

Event payload

{
  "id": "34511faf-25bd-4317-b455-4f411e0fe7b3",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "fad206b8-1dd9-4242-ad23-3ab241a10a1e",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "fad206b8-1dd9-4242-ad23-3ab241a10a1e",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/fad206b8-1dd9-4242-ad23-3ab241a10a1e.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "d18d76cb368ea8026198456dbe3145093cab84e5800d2d12bc385f300348d58a"
      },
      "format": "pcm_s16le",
      "sha256": "278a82eca4d0dd19c5a8f185d1a00fc8f5090455a2508a36260070e9b97ae67e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:08.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#90L1audio.recording.saved+34.46s

03 Oct 2026, 16:41:11 · agent

Event payload

{
  "id": "87b029f8-cbd7-42ab-995a-43e500a5d44e",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": "f40bf802-ec18-4a2d-a116-3d7029c8e54c",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "f40bf802-ec18-4a2d-a116-3d7029c8e54c",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/f40bf802-ec18-4a2d-a116-3d7029c8e54c.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "b6fb2a8ea8d6086b55632b42c1f37be5f95dfc242251955833d393f3fbe60349"
      },
      "format": "pcm_s16le",
      "sha256": "1f052b00bbb962259f0dd301f25cc1364affc8e66095778f840036a3d5c82727",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:09.358Z",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#91L1audio.recording.saved+35.38s

03 Oct 2026, 16:41:12 · callee

Event payload

{
  "id": "fcd4a1f3-f63b-4c97-8e0d-963577ecf5ed",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "3e6b95a3-12a9-4f31-a160-63c64b78c230",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3e6b95a3-12a9-4f31-a160-63c64b78c230",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/3e6b95a3-12a9-4f31-a160-63c64b78c230.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8cc1ead35f7050d031f64de7f3dffb7f6ba24e0738d3301f21aa2a25a48e85e1"
      },
      "format": "pcm_s16le",
      "sha256": "388dd1a95e962c340a0364d414c32c063e62cd20f0ed0d4af8e67cd99e0e25db",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:10.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#92L1audio.recording.saved+36.46s

03 Oct 2026, 16:41:13 · agent

Event payload

{
  "id": "e1f81519-44b1-41ef-8fa7-f472f19161ee",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": "59d8ad3e-abd3-4013-a1fc-218f751ce4f3",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "59d8ad3e-abd3-4013-a1fc-218f751ce4f3",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/59d8ad3e-abd3-4013-a1fc-218f751ce4f3.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f1e9d4b8b1e925df36baf1c38046322b20ac2f824a8b5bb2c4891b1916397c96"
      },
      "format": "pcm_s16le",
      "sha256": "693c94a6843f87d0c40d9cca43ec25863db7d1cad755aa52bf282b03702bf160",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:11.358Z",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#93L1audio.playback.finished+37.03s

03 Oct 2026, 16:41:13 · agent

Event payload

{
  "id": "64b78e74-cea0-4eee-be93-14af0ad3c908",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#94DIALOGdialog.turn.completed+37.04s

03 Oct 2026, 16:41:13 · agent

Event payload

{
  "id": "f28eccc0-024b-4510-a9a5-35f1c74d8d8a",
  "version": 1,
  "operationId": null,
  "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
  "audioId": null,
  "payload": {
    "kind": "response",
    "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?",
    "type": "dialog.turn.completed",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "b8de8559-a0ad-4529-a6dd-9243b91f085a",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#95DIALOGdialog.agent.state+37.05s

03 Oct 2026, 16:41:13

Event payload

{
  "id": "5d6968e7-3de0-4aa1-8e8b-801a3c777647",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "scope",
      "fragments": [],
      "lastPhrase": "out_of_scope",
      "interrupted": false,
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 1,
      "mismatchAttempts": 0
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#96L1audio.recording.saved+37.07s

03 Oct 2026, 16:41:14 · agent

Event payload

{
  "id": "885c31da-01c9-4cf1-b922-a479031285cb",
  "version": 1,
  "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
  "turnId": null,
  "audioId": "3f3746f9-61b7-4b83-880f-32d775627b77",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3f3746f9-61b7-4b83-880f-32d775627b77",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/3f3746f9-61b7-4b83-880f-32d775627b77.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "585c8aee774f5e92c57df4df21819784804d6ed82d44e02a02e1bd652ceb2d6c"
      },
      "format": "pcm_s16le",
      "sha256": "8c6895296aea045779c35939af425dc30260b180554cc25ebd1ef4688c4dca86",
      "channels": 1,
      "byteLength": 29760,
      "durationMs": 620,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:13.358Z",
    "operationId": "e50906e6-6d0e-4cc4-a2eb-78a1e63978ab",
    "participantId": "agent"
  }
}

#97L1audio.recording.saved+37.39s

03 Oct 2026, 16:41:14 · callee

Event payload

{
  "id": "1ef253a1-906d-477e-9a61-5a551cba0166",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "39075904-6fb6-4b17-95e4-82cd1dbc90da",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "39075904-6fb6-4b17-95e4-82cd1dbc90da",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/39075904-6fb6-4b17-95e4-82cd1dbc90da.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "8846b6ea22289990258c8c421e2a429b504d31e0eb6367cd0014bc04ddb7f659"
      },
      "format": "pcm_s16le",
      "sha256": "4843bcaf7f0f90ace48f7c51ad0996c530267c5674f436840520b50e030ad5c9",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:12.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#98L1speech.started+37.89s

03 Oct 2026, 16:41:14 · callee

Event payload

{
  "id": "3f0cc782-3325-41c5-87be-3d95a0be5a9c",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 36785.20290900767,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#99L1speech.stopped+37.95s

03 Oct 2026, 16:41:14 · callee

Event payload

{
  "id": "45e28ac1-930f-49af-8b63-81050aac8690",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 36849.20290900767,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "faef0633-2804-4405-bd13-e51aa2b413db",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#100L1speech.started+38.05s

03 Oct 2026, 16:41:14 · callee

Event payload

{
  "id": "9633a476-8131-4b9d-b943-8a9c9b3d575a",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 36945.20290900767,
    "type": "speech.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#101L1speech.stopped+38.37s

03 Oct 2026, 16:41:15 · callee

Event payload

{
  "id": "89bf0765-3761-401e-a5a5-0a3c2476d2c1",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37265.20290900767,
    "type": "speech.stopped",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "417cda9b-8cd7-487e-87e6-191cc755b036",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#102L1silence.soft+38.72s

03 Oct 2026, 16:41:15 · callee

Event payload

{
  "id": "7754b81a-fae1-49c4-8635-237165a0ae01",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 37617.20290900767,
    "type": "silence.soft",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "417cda9b-8cd7-487e-87e6-191cc755b036",
    "durationMs": 352,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#103L1vtt.transcript.delta+38.84s

03 Oct 2026, 16:41:15 · callee

Event payload

{
  "id": "ef8020ff-7d8e-48a2-969d-d07ae53eea63",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "a2999120-3957-4d01-b015-3941d46ceca6",
  "audioId": null,
  "payload": {
    "text": " Hajde, hajde.",
    "type": "vtt.transcript.delta",
    "turnId": "a2999120-3957-4d01-b015-3941d46ceca6",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#104L1vtt.transcript.completed+38.85s

03 Oct 2026, 16:41:15 · callee

Event payload

{
  "id": "fcf0e62a-cdd2-4561-8efe-f030f380e31d",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "a2999120-3957-4d01-b015-3941d46ceca6",
  "audioId": null,
  "payload": {
    "text": "Hajde, hajde.",
    "type": "vtt.transcript.completed",
    "turnId": "a2999120-3957-4d01-b015-3941d46ceca6",
    "endedAt": "2026-10-03T14:41:15.314Z",
    "segmentId": "42cde8b7-91b7-4b48-bdf7-e429c57ea1a4",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:14.834Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#105DIALOGdialog.response.preparing+38.85s

03 Oct 2026, 16:41:15

Event payload

{
  "id": "130396ae-8c4d-4b3d-a60f-b4749d727842",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "text": "Hajde, hajde.",
    "type": "dialog.response.preparing",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#106L1regression.started+38.86s

03 Oct 2026, 16:41:15 · agent

Event payload

{
  "id": "6f5e8b33-cc3a-4c9d-80af-48a33f919ed0",
  "version": 1,
  "operationId": "ce600ba1-b4b9-46c4-84b5-996b38c0a080",
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "ce600ba1-b4b9-46c4-84b5-996b38c0a080",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#107L1audio.recording.saved+39.38s

03 Oct 2026, 16:41:16 · callee

Event payload

{
  "id": "cd7419bf-b3f8-4c81-8c72-3110db0b9cc4",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "c1a559cd-c543-4aaa-aa74-fbef4d551d46",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "c1a559cd-c543-4aaa-aa74-fbef4d551d46",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/c1a559cd-c543-4aaa-aa74-fbef4d551d46.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "efdea89b25eadadd5a07464a3b52c23d06ce7e8a24d4788d20e3e604c72701de"
      },
      "format": "pcm_s16le",
      "sha256": "4a9a0739a1b69dab9d580a87bfaaac6618d443af2b754ce6808a2780ec197242",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:14.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#108L1silence.committed+39.49s

03 Oct 2026, 16:41:16 · callee

Event payload

{
  "id": "0ca428fa-1c83-4b9b-b7d9-52a896a1c466",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 38385.20290900767,
    "type": "silence.committed",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "silenceId": "417cda9b-8cd7-487e-87e6-191cc755b036",
    "durationMs": 1120,
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#109L1regression.finished+39.64s

03 Oct 2026, 16:41:16 · agent

Event payload

{
  "id": "1813a76a-5155-4049-860c-30b834aa7776",
  "version": 1,
  "operationId": "ce600ba1-b4b9-46c4-84b5-996b38c0a080",
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "unknown",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 784.6391390115023,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "ce600ba1-b4b9-46c4-84b5-996b38c0a080",
    "participantId": "agent"
  }
}

#110L1ttv.started+39.65s

03 Oct 2026, 16:41:16 · agent

Event payload

{
  "id": "15c5caa1-da34-4ae9-b7dd-20f26bab4265",
  "version": 1,
  "operationId": "c3efe239-9c88-42f0-b6fa-09e6b87cc110",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
    "type": "ttv.started",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "c3efe239-9c88-42f0-b6fa-09e6b87cc110",
    "participantId": "agent"
  }
}

#111L1ttv.finished+40.20s

03 Oct 2026, 16:41:17 · agent

Event payload

{
  "id": "80f2bd4f-eafb-4315-8b1e-7665aacc316f",
  "version": 1,
  "operationId": "c3efe239-9c88-42f0-b6fa-09e6b87cc110",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "ttv.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "c3efe239-9c88-42f0-b6fa-09e6b87cc110",
    "participantId": "agent"
  }
}

#112DIALOGdialog.response.ready+40.22s

03 Oct 2026, 16:41:17

Event payload

{
  "id": "079b2aec-4d5e-4d70-9fe8-1260314da5cd",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
    "type": "dialog.response.ready",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#113DIALOGdialog.answer_received+40.23s

03 Oct 2026, 16:41:17 · callee

Event payload

{
  "id": "286640c8-eb2b-4035-8ff3-da2ee2c9c23f",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "text": "Hajde, hajde.",
    "type": "dialog.answer_received",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "callee"
  }
}

#114DIALOGdialog.agent.state+40.23s

03 Oct 2026, 16:41:17

Event payload

{
  "id": "0eae7065-ad0d-43af-9ae4-f00a1920a764",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "done",
      "terminal": {
        "reason": "not_understood"
      },
      "fragments": [],
      "lastTurnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
      "jmbgAttempts": 0,
      "lastQuestion": "out_of_scope",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 2,
      "mismatchAttempts": 0
    },
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "implementation": "aki@1"
  }
}

#115DIALOGdialog.termination.requested+40.24s

03 Oct 2026, 16:41:17

Event payload

{
  "id": "6fe22cd5-1660-40e4-84b1-67ace7ca1e2b",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "type": "dialog.termination.requested",
    "cause": "exhausted",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "goalId": "aki.balance",
    "reason": "not_understood",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "guardId": "not_understood",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "goalIndex": 0,
    "iteration": 4
  }
}

#116DIALOGdialog.turn.started+40.24s

03 Oct 2026, 16:41:17 · agent

Event payload

{
  "id": "1848f511-4e09-488f-a6d0-5332cf1016d2",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
    "type": "dialog.turn.started",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#117L1audio.playback.started+40.25s

03 Oct 2026, 16:41:17 · agent

Event payload

{
  "id": "2a0ddf2b-bed3-44f5-b081-c6294dc73f36",
  "version": 1,
  "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
  "turnId": null,
  "audioId": "a11e7802-b4ba-49f3-b6d8-001bd32060b7",
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
      "asset": {
        "id": "a11e7802-b4ba-49f3-b6d8-001bd32060b7",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/a11e7802-b4ba-49f3-b6d8-001bd32060b7.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c8de2e37c231a11bef209bb05b3fcf2e8a11189578df6b85ed35ddbae9657551"
      },
      "format": "pcm_s16le",
      "sha256": "9d57f37fffbb076f938f9d7c75f02b57ba202ed203a07b457f7586e7759410fd",
      "channels": 1,
      "byteLength": 180480,
      "durationMs": 3760,
      "sampleRate": 24000
    },
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
    "participantId": "agent"
  }
}

#118L1audio.recording.saved+41.38s

03 Oct 2026, 16:41:18 · callee

Event payload

{
  "id": "f639d5f6-1ef4-4169-83bb-d47a1228f08b",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "d3a9516f-7ba8-49d2-9bfc-0a5d863791d0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d3a9516f-7ba8-49d2-9bfc-0a5d863791d0",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d3a9516f-7ba8-49d2-9bfc-0a5d863791d0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "f4e0f02dc17f5ea318316c02fbc3ab2073471f1372d1850400ed2c3732203fbf"
      },
      "format": "pcm_s16le",
      "sha256": "d87fb1a6fd42342a8df530548bbe39d41f50ed57d5c788fe85ff1e0fb32092bf",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:16.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#119L1audio.recording.saved+42.30s

03 Oct 2026, 16:41:19 · agent

Event payload

{
  "id": "6b7c7960-4569-4b9c-87ba-4903f7781bff",
  "version": 1,
  "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
  "turnId": null,
  "audioId": "31f20970-7e73-4d7a-aa15-39d2d61b4787",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "31f20970-7e73-4d7a-aa15-39d2d61b4787",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/31f20970-7e73-4d7a-aa15-39d2d61b4787.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "82ac3a8d9358c00cefca406316b698ece64c3d200fe3432d94e5c18478d5dfa0"
      },
      "format": "pcm_s16le",
      "sha256": "3eaed44bcf236a04cf92a4700cb5534c660b877da7251984bd56fcca92c12b2f",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:17.197Z",
    "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
    "participantId": "agent"
  }
}

#120L1audio.recording.saved+43.39s

03 Oct 2026, 16:41:20 · callee

Event payload

{
  "id": "29e36fec-b74b-4268-b733-ab431de59e05",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "ffda8b5a-f0bf-4caa-8721-9a36cc1b4fa0",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "ffda8b5a-f0bf-4caa-8721-9a36cc1b4fa0",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/ffda8b5a-f0bf-4caa-8721-9a36cc1b4fa0.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "44ebea593cd99e60dd76c4a9ec79b41876f6f75550467d337ac9db3597d3ba9d"
      },
      "format": "pcm_s16le",
      "sha256": "94f052d18047560b3e8beb64ada64833376f592858c0a883521ba0696968ffba",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:18.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#121L1audio.playback.finished+44.31s

03 Oct 2026, 16:41:21 · agent

Event payload

{
  "id": "650d745f-191e-4bce-8bef-472b5519a769",
  "version": 1,
  "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
    "participantId": "agent"
  }
}

#122DIALOGdialog.turn.completed+44.32s

03 Oct 2026, 16:41:21 · agent

Event payload

{
  "id": "9b0f9cff-fc11-4dff-98ea-686d6f93f659",
  "version": 1,
  "operationId": null,
  "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
  "audioId": null,
  "payload": {
    "kind": "closing",
    "text": "Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.",
    "type": "dialog.turn.completed",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "turnId": "239d01c9-60d4-4e92-bf8f-0c75ac9dc38e",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "participantId": "agent"
  }
}

#123L1audio.recording.saved+44.34s

03 Oct 2026, 16:41:21 · agent

Event payload

{
  "id": "e96ff8f2-c82c-4fbf-8883-532a77ce2dd2",
  "version": 1,
  "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
  "turnId": null,
  "audioId": "e9dbcfa8-2f49-4973-b867-81f05493e3dc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e9dbcfa8-2f49-4973-b867-81f05493e3dc",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e9dbcfa8-2f49-4973-b867-81f05493e3dc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "45b6b467d97debd2fdcea8d4e1718d94f3da631b4112a54599edd0c7de157624"
      },
      "format": "pcm_s16le",
      "sha256": "80c20eda4443a7ae206db7be9ef5a22bab4ae0e579de1dc1eeebc3649af5e7b5",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:19.197Z",
    "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
    "participantId": "agent"
  }
}

#124CALLcall.participant_left+44.34s

03 Oct 2026, 16:41:21 · callee

Event payload

{
  "id": "2ca73504-c7c2-49e0-8d4c-d114129abca3",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "reason": "not_understood",
    "participantId": "callee"
  }
}

#125CALLcall.ended+44.34s

03 Oct 2026, 16:41:21

Event payload

{
  "id": "0b9673cd-87d4-4822-9bed-2099e44de0cc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.ended",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "reason": "not_understood"
  }
}

#126DIALOGdialog.ended+44.34s

03 Oct 2026, 16:41:21

Event payload

{
  "id": "55895a02-4edb-4245-85df-512e505e7d65",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "360491a2-4df2-40dc-901b-1b20bd3c3889",
    "reason": "not_understood",
    "dialogId": "d29632b9-52ea-43f1-8b66-df337fab89fa"
  }
}

#127L1audio.recording.saved+44.36s

03 Oct 2026, 16:41:21 · agent

Event payload

{
  "id": "e47c4909-0525-4251-882e-80181576829d",
  "version": 1,
  "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
  "turnId": null,
  "audioId": "4e39b953-5fcb-4dbf-91cb-f7ee145f2536",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4e39b953-5fcb-4dbf-91cb-f7ee145f2536",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/4e39b953-5fcb-4dbf-91cb-f7ee145f2536.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
      },
      "format": "pcm_s16le",
      "sha256": "39a68c2004ed4a20edb148b72e5aabd663f15cce54b30d2ea1c106e839761ed5",
      "channels": 1,
      "byteLength": 2880,
      "durationMs": 60,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:21.197Z",
    "operationId": "f07c6bf3-b20a-4749-a2e3-27d22b300a6e",
    "participantId": "agent"
  }
}

#128L1vtt.transcript.delta+44.46s

03 Oct 2026, 16:41:21 · callee

Event payload

{
  "id": "09614b25-a06d-42c2-83cd-5d603934b38d",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": "941456ab-faf4-4a88-ad29-c00f159397e1",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "941456ab-faf4-4a88-ad29-c00f159397e1",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#129L1vtt.finished+44.47s

03 Oct 2026, 16:41:21 · callee

Event payload

{
  "id": "8cf670ff-599a-42f1-bb87-392ae844ad16",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
  }
}

#130L1audio.recording.saved+44.49s

03 Oct 2026, 16:41:21 · callee

Event payload

{
  "id": "18196c22-b903-449d-b4b7-e676689be858",
  "version": 1,
  "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
  "turnId": null,
  "audioId": "7217d40b-c495-45e0-a537-afb248c03395",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "7217d40b-c495-45e0-a537-afb248c03395",
        "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/7217d40b-c495-45e0-a537-afb248c03395.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3463dc050fb655971dafda42c5b18ca74baaa171c638ebc0e508adde9f9a2d01"
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      "format": "pcm_s16le",
      "sha256": "0b6dd7c208be39196ef64aa4165ff1870748a20e10be2c579bfcb3b7d3b6ada5",
      "channels": 1,
      "byteLength": 45120,
      "durationMs": 940,
      "sampleRate": 24000
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    "speaker": "caller",
    "sessionId": "d29632b9-52ea-43f1-8b66-df337fab89fa",
    "startedAt": "2026-10-03T14:41:20.322Z",
    "operationId": "70311c99-6a1e-45f6-ac5f-a3cee9c2ff42",
    "participantId": "callee"
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}

Stored audio

41 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "468fb273-44ef-46bf-84da-57cfc81779f0",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/468fb273-44ef-46bf-84da-57cfc81779f0.wav",
  "sha256": "7ac21fad0b87f0657081662a1511ab0f56d9bff273cc865e1bb0b212f26c9262"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/54c010b5-6b35-49e7-8053-61effc72b86e.wav",
  "sha256": "1d53ad99e2d47ab2ef0c03048138da125ebe48d8bb82bbd83928d1f1c70128a8"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d3697246-08ca-453d-8e1d-546db1be47d6",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/d3697246-08ca-453d-8e1d-546db1be47d6.wav",
  "sha256": "74ac6bcc07204a2de236c5afde7378826956fdab7ffbf31d94168530b0d5e328"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "29795455-448c-4246-aafd-7e63b5cf7512",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/29795455-448c-4246-aafd-7e63b5cf7512.wav",
  "sha256": "b1a9438f702438c9aa45d661a2391a5bb441a7c00c55315cb099a45a823754af"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "353928f4-6126-4e9d-8b55-cfed60ae4c34",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/353928f4-6126-4e9d-8b55-cfed60ae4c34.wav",
  "sha256": "3ffb45a7e24c04b7c8bfed98d8a6c0a39e83d0a6ec88abff834c3f1f99fae595"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/e37e9043-3c4e-44b6-a2a7-0201c8d3167d.wav",
  "sha256": "8e16aadae117e2361b3f6771beb3528ef98e263c0876efa6fa0f5b1b683bb873"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3a452187-941f-4ad4-bb81-c6b158776bf7",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/3a452187-941f-4ad4-bb81-c6b158776bf7.wav",
  "sha256": "ee6fa7d51d9828745a2c3e21a8002cec0d3d49e38310ecc7cf903684f6746865"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "0c325881-d11c-4ec6-adc7-099358f9ed77",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/0c325881-d11c-4ec6-adc7-099358f9ed77.wav",
  "sha256": "e29c51044b49a435d4e51ed611828fa8e6627a02c5aebbef14a6d45be527ba1f"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/591494bd-c008-4883-aae3-f4918d682db5.wav",
  "sha256": "790e7bd10b132f0fa7bcf901cfb7b363476673b984ecae5d4f3a8979e6514b32"
}

Precompiled greeting

0.06s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "e7a2fed7-9816-4906-8554-ea53abdd4dc2",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e7a2fed7-9816-4906-8554-ea53abdd4dc2.wav",
  "sha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "0d00b467-c959-4aba-9784-88f6572261c0",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/0d00b467-c959-4aba-9784-88f6572261c0.wav",
  "sha256": "58df2350a4806bb084094b506825a8750bb17e61419e2ddd4078013c25fbd267"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/96ac3acf-5a1e-4f70-820e-950154ef47b5.wav",
  "sha256": "835be5a7929a48ea68bf139c206c17c11e7abe781c224d17b741c4761f122855"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d4e66cf2-f954-4703-9e97-bd7d367b34ef",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d4e66cf2-f954-4703-9e97-bd7d367b34ef.wav",
  "sha256": "42b723fe757c23ef7c27ca84ad3322bf8e51ff92da8f9fb0ffed9e5bf2030cfb"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "bbfea151-be5a-48f1-b1b5-1b9429a3deba",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/bbfea151-be5a-48f1-b1b5-1b9429a3deba.wav",
  "sha256": "13357ef1080fe6c99b172cd784b26a23846c8f0dc42b98a5c73b6eb168f3332d"
}

agent-response

“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”

6.16s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "31c91a30-bf78-47ab-98c4-1ed98b32dd85",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/31c91a30-bf78-47ab-98c4-1ed98b32dd85.wav",
  "sha256": "5da406e7aeead938e2692ed6d4caec4c30df72f271602b9e8a8a6f76cb8b21f2"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d49f8056-3cfc-44da-8dbc-d2504609781d",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d49f8056-3cfc-44da-8dbc-d2504609781d.wav",
  "sha256": "83314536262a15cbaac68640a368948fcc34bdb2f8f55f6ba9b55a121980b677"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/54d05221-9c5f-4b16-81c1-7b58622d24c4.wav",
  "sha256": "fe0da71245260c6c66e2bbc4feaa59153a0622292a29c1939b9a56931326e72b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/372fad37-af43-4ff9-a038-0c07545246b0.wav",
  "sha256": "4a218de5c26033a61ac0acf81f68b093cb3a1d13b80cc77a1fa06e95b587544a"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/5509450e-6cf0-43cf-b60a-bb8b8cf6d03b.wav",
  "sha256": "a5e7b84380c1be4a56bbcab86981d1aa67db5c2a469df365140daba7a8b3708f"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/bafac2ad-825d-469a-ad4a-e9cd5b3d6175.wav",
  "sha256": "3df9dc47b940ea814b1e892be05ef8b4a1b68a0eb1e020f78569f94393372e4e"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/2c66e974-73e5-45c7-aa65-3136c0ff133a.wav",
  "sha256": "feb260c4f3c402c3c713cb8103de8f63fe77bbf2c8e0bce41255878279968617"
}

Precompiled greeting

0.46s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4e10fd18-b7f6-4e62-8805-d57dc5c8617e",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/4e10fd18-b7f6-4e62-8805-d57dc5c8617e.wav",
  "sha256": "483068dc0e3ec0a51704a8b6c4769b6eea8206adce1cf7424fb4d44b4fc6db77"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c60eec7f-bfb9-4562-8798-bd8cc077f2c3",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/c60eec7f-bfb9-4562-8798-bd8cc077f2c3.wav",
  "sha256": "854888fb17c61934f97adb1f0bb0e8e86d69f2ab6ebbcabc97f76d6cd45834ef"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/82b04683-0f88-4f88-a748-ca7714de98c9.wav",
  "sha256": "a62ee8cb85f997749dbca098003b5025648aff8506dcd0cf2f0ef8fd9732f4ec"
}

agent-response

“Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?”

6.32s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "c284043a-5281-42a6-8276-01cd769f8134",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/c284043a-5281-42a6-8276-01cd769f8134.wav",
  "sha256": "be7f1b9bf3c7b9c7761598b93c67eda7362ed168eb7832d6ac98eca2840eddb7"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/9b3bc9ad-598e-4199-a65e-909daec54fec.wav",
  "sha256": "222b7f708cbaa9b2bf44b9181a0dfc39aa1e2b44c63a4c23291083e31213c82d"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e8feafa9-ffe5-4cd4-b077-880d93879812.wav",
  "sha256": "5a3fdbe755eaedd77b397723fe391536f601cb19768ce501aaafe2d6c23113aa"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/fad206b8-1dd9-4242-ad23-3ab241a10a1e.wav",
  "sha256": "d18d76cb368ea8026198456dbe3145093cab84e5800d2d12bc385f300348d58a"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/f40bf802-ec18-4a2d-a116-3d7029c8e54c.wav",
  "sha256": "b6fb2a8ea8d6086b55632b42c1f37be5f95dfc242251955833d393f3fbe60349"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3e6b95a3-12a9-4f31-a160-63c64b78c230",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/3e6b95a3-12a9-4f31-a160-63c64b78c230.wav",
  "sha256": "8cc1ead35f7050d031f64de7f3dffb7f6ba24e0738d3301f21aa2a25a48e85e1"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
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  "sha256": "f1e9d4b8b1e925df36baf1c38046322b20ac2f824a8b5bb2c4891b1916397c96"
}

Precompiled greeting

0.62s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/3f3746f9-61b7-4b83-880f-32d775627b77.wav",
  "sha256": "585c8aee774f5e92c57df4df21819784804d6ed82d44e02a02e1bd652ceb2d6c"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/39075904-6fb6-4b17-95e4-82cd1dbc90da.wav",
  "sha256": "8846b6ea22289990258c8c421e2a429b504d31e0eb6367cd0014bc04ddb7f659"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
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  "sha256": "efdea89b25eadadd5a07464a3b52c23d06ce7e8a24d4788d20e3e604c72701de"
}

agent-response

“Izvinite, nisam uspela da razumem. Molim Vas, pokušajte ponovo kasnije.”

3.76s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/generated/a11e7802-b4ba-49f3-b6d8-001bd32060b7.wav",
  "sha256": "c8de2e37c231a11bef209bb05b3fcf2e8a11189578df6b85ed35ddbae9657551"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/d3a9516f-7ba8-49d2-9bfc-0a5d863791d0.wav",
  "sha256": "f4e0f02dc17f5ea318316c02fbc3ab2073471f1372d1850400ed2c3732203fbf"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
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  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/31f20970-7e73-4d7a-aa15-39d2d61b4787.wav",
  "sha256": "82ac3a8d9358c00cefca406316b698ece64c3d200fe3432d94e5c18478d5dfa0"
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Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "ffda8b5a-f0bf-4caa-8721-9a36cc1b4fa0",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/ffda8b5a-f0bf-4caa-8721-9a36cc1b4fa0.wav",
  "sha256": "44ebea593cd99e60dd76c4a9ec79b41876f6f75550467d337ac9db3597d3ba9d"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "e9dbcfa8-2f49-4973-b867-81f05493e3dc",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/e9dbcfa8-2f49-4973-b867-81f05493e3dc.wav",
  "sha256": "45b6b467d97debd2fdcea8d4e1718d94f3da631b4112a54599edd0c7de157624"
}

Precompiled greeting

0.06s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4e39b953-5fcb-4dbf-91cb-f7ee145f2536",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/agent/4e39b953-5fcb-4dbf-91cb-f7ee145f2536.wav",
  "sha256": "3b8b2440dd9a9a286703eb142797c128000bb1b5c228c179dd5463e7773e583e"
}

Precompiled greeting

0.94s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "7217d40b-c495-45e0-a537-afb248c03395",
  "bucket": "livekit-node-stage",
  "key": "recordings/360491a2-4df2-40dc-901b-1b20bd3c3889/audio/caller/7217d40b-c495-45e0-a537-afb248c03395.wav",
  "sha256": "3463dc050fb655971dafda42c5b18ca74baaa171c638ebc0e508adde9f9a2d01"
}

Initial dialog state

View snapshot

{
  "id": "d29632b9-52ea-43f1-8b66-df337fab89fa",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "assertive",
        "greeting": {
          "initiative": "submissive",
          "interruptible": false
        }
      },
      "template": {
        "id": "agent:Aki",
        "name": "Aki",
        "audios": {
          "greeting": {
            "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "2b8509288a200d765d4a4bb278b101b2394d3deb03d0db6ee1756233edde308a",
            "channels": 1,
            "byteLength": 372480,
            "durationMs": 7760,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "АИК банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": []
      },
      "definition": {
        "kind": "code",
        "options": {},
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v3",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 350,
            "openingMs": 1200,
            "committedMs": 1100
          },
          "behavior": {
            "turns": "assertive",
            "greeting": {
              "initiative": "submissive",
              "interruptible": false
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "АИК банка. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.