0603022591
HistoryGreeting submissive (protected) · Turns assertive · 20ef7b3b
No speech at this point
Inbound call · 30 Sept 2026, 16:38:15
20ef7b3b-685a-4f6b-940d-d0fab8fccbc16f19ade6-35f7-4257-ba61-168e5a6d5fdeSCL_x7hRhb7vJzKF · activephone-_0603022591_u9xc8qisXhNxGreeting submissive (protected) · Turns assertive · 20ef7b3b
No speech at this point
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}{
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"text": "Raspoloživo stanje na Vašoj kreditnoj kartici iznosi dvanaest hiljada petsto četrdeset dinara i pedeset para. Hvala Vam na pozivu i prijatan dan.",
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}{
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}{
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}
}{
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}{
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"payload": {
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"type": "vtt.transcript.delta",
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}{
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"payload": {
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}{
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"turnId": null,
"audioId": "3bab2476-d0d3-4ce2-9b78-850e9262c48a",
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"audio": {
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},
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}“Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?”
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}{
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}{
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"sha256": "146831f5f97e8417fe356482da40b67f3f73c62491834192e389f532c6226725"
}“Naravno. Recite mi prvo Vaše ime i prezime.”
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}{
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}{
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"sha256": "1e1ff4fb69dceec023772711cda389f8b47b3aefe4ef2b003a6b793fb11cc4c9"
}“Hvala. Sada mi, molim Vas, izdiktirajte svoj JMBG svojim tempom.”
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"id": "d38e7b3a-475b-47e7-839d-efe17e0461a9",
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"sha256": "7c95e16a250bbd6dc2a10f087af18427920d8805fcf3a2d944eee2eb90581b94"
}{
"id": "198d48e6-c076-47e0-9e82-5d095fb98bd1",
"bucket": "livekit-node-stage",
"key": "recordings/20ef7b3b-685a-4f6b-940d-d0fab8fccbc1/audio/caller/198d48e6-c076-47e0-9e82-5d095fb98bd1.wav",
"sha256": "376a157fb9da46231c7124b22af60ad4c4b8a16afd3d3d2301fb88050599dd81"
}{
"id": "316b3c4b-4aa6-4f87-b37e-d9d9e5b0c046",
"bucket": "livekit-node-stage",
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"sha256": "31d63aa7218ada59afd87e7645bca93457b01eaf46b2f56f2f08dabacc54f5cb"
}“Hvala. Samo trenutak da proverim podatke. Raspoloživo stanje na Vašoj kreditnoj kartici iznosi dvanaest hiljada petsto četrdeset dinara i pedeset para. Da li želite da ponovim iznos?”
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"id": "3abbb8db-e1ab-4314-8cc8-20a3632f87cd",
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"sha256": "6b4772447ceb0246e979c25559d9b719491fabc834518c49165cd27ce8cfacc2"
}“Raspoloživo stanje na Vašoj kreditnoj kartici iznosi dvanaest hiljada petsto četrdeset dinara i pedeset para. Hvala Vam na pozivu i prijatan dan.”
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}{
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}{
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"collected": {},
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"participants": [
{
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"kind": "human",
"name": "0603022591",
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},
{
"id": "agent",
"kind": "agent",
"name": "Aki",
"status": "disconnected",
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"greeting": {
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"interruptible": false
}
},
"template": {
"id": "aki@1",
"name": "Aki",
"audios": {
"greeting": {
"text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju AIK Banke za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
"asset": {
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"key": "recordings/20ef7b3b-685a-4f6b-940d-d0fab8fccbc1/generated/c51f721a-639e-4570-be11-e542bf3ae9e7.wav",
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},
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}
},
"prompts": {
"system": "AIK Banka. Provera raspoloživog stanja na kreditnoj kartici."
},
"latencyCovers": []
},
"definition": {
"kind": "code",
"options": {},
"voicePack": {
"id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"label": "Aki",
"model": "eleven_v3",
"voiceId": "oICC5xEEbDGIZC1LVOOM",
"language": "sr",
"provider": "elevenlabs"
},
"configuration": {
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},
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"greeting": {
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}
},
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"vtt": "soniox",
"reply": "openai"
},
"voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
"systemPrompt": "AIK Banka. Provera raspoloživog stanja na kreditnoj kartici."
},
"implementation": {
"key": "aki",
"version": "1"
}
}
}
],
"currentSpeakerId": null,
"awaitingParticipantId": null
}Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.