+381603022591

Outbound call · 08 Oct 2026, 17:21:35

Failed

Call ID: 1b66d785-7b3b-4657-990f-dbb171384d3f
Dialog ID: 72972573-f303-4a01-b179-9f31fb9e312c
Answered: 08 Oct 2026, 17:21:56
Ended · talk time: 08 Oct 2026, 17:22:11 · 0m 15s
SIP call ID · last SIP status: SCL_B2ZdeEDvrRzw · active
End reason: Agent execution failed
Room: node-1b66d785-7b3b-4657-990f-dbb171384d3f
History coverage: 71 recorded events

Recorded history

Time scale Volume 10%

Agent Caller Dialog / L1 event · select to inspect↯ Agent interruptedExpand a recording to see its timeline.

+381603022591

History

Greeting assertive (interruptible) · Turns submissive · 1b66d785

failed · Agent execution failed

Dropped · Call ended before the dialog goal was achieved

No speech at this point

0:000:15

Event timeline

Download history

#1CALLcall.created+-0.02s

08 Oct 2026, 17:21:35

Event payload

{
  "id": "57e3f4b3-4f2f-4d41-8411-89f4efd1b182",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "room": "node-1b66d785-7b3b-4657-990f-dbb171384d3f",
    "type": "call.created",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "number": "+381603022591",
    "direction": "outbound"
  }
}

#2CALLcall.connecting+-0.02s

08 Oct 2026, 17:21:35

Event payload

{
  "id": "2dd25db3-6352-48a4-86d1-9f2cdb8f92b7",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connecting",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f"
  }
}

#3DIALOGdialog.started+-0.02s

08 Oct 2026, 17:21:35

Event payload

{
  "id": "e52efc80-fe59-46e9-afd4-2735ed4ea6e1",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.started",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c"
  }
}

#4CALLcall.sip_status+0.26s

08 Oct 2026, 17:21:36

Event payload

{
  "id": "97110c82-ad7a-41ee-b3de-526c0b72df2b",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "sipCallId": "SCL_B2ZdeEDvrRzw"
  }
}

#5CALLcall.participant_joined+0.28s

08 Oct 2026, 17:21:36 · callee

Event payload

{
  "id": "c0bdad8b-cb24-4f9f-b552-654e42415283",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_joined",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "participantId": "callee"
  }
}

#6CALLcall.sip_status+0.28s

08 Oct 2026, 17:21:36

Event payload

{
  "id": "1546ee38-0e6c-4b30-81ba-84c63a8e0b84",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "sipCallId": "SCL_B2ZdeEDvrRzw",
    "sipStatus": "dialing"
  }
}

#7CALLcall.sip_status+6.14s

08 Oct 2026, 17:21:42

Event payload

{
  "id": "30d38597-c572-4554-b9c0-68eea477d348",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "sipCallId": "SCL_B2ZdeEDvrRzw",
    "sipStatus": "ringing"
  }
}

#8CALLcall.sip_status+20.85s

08 Oct 2026, 17:21:56

Event payload

{
  "id": "fff9f85f-142f-45eb-97fb-4ffed86033ae",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.sip_status",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "sipCallId": "SCL_B2ZdeEDvrRzw",
    "sipStatus": "active"
  }
}

#9CALLcall.connected+20.85s

08 Oct 2026, 17:21:56

Event payload

{
  "id": "f211cd54-4197-4b0c-8f70-1e56eb801c84",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.connected",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f"
  }
}

#10L1vtt.started+22.13s

08 Oct 2026, 17:21:58 · callee

Event payload

{
  "id": "519fd3eb-f07a-42ed-8d53-3e3710305449",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "mode": "live",
    "type": "vtt.started",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#11DIALOGdialog.ready+22.16s

08 Oct 2026, 17:21:58

Event payload

{
  "id": "7573683f-4f3a-4aba-b14e-f81127bab6ab",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ready",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "behavior": {
      "turns": "submissive",
      "greeting": {
        "initiative": "assertive",
        "interruptible": true
      }
    },
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c"
  }
}

#12DIALOGdialog.turn.started+22.18s

08 Oct 2026, 17:21:58 · agent

Event payload

{
  "id": "32fbffc3-59c5-4ed8-9aba-56bd094793ec",
  "version": 1,
  "operationId": null,
  "turnId": "395be6ee-47e9-48d3-82bc-0c0a51902311",
  "audioId": null,
  "payload": {
    "kind": "greeting",
    "text": "Dobar dan, dobro došli u aik banku. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
    "type": "dialog.turn.started",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "395be6ee-47e9-48d3-82bc-0c0a51902311",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "participantId": "agent"
  }
}

#13L1audio.playback.started+22.20s

08 Oct 2026, 17:21:58 · agent

Event payload

{
  "id": "0fab2958-2801-4fa8-bcb1-066e89f5908e",
  "version": 1,
  "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Dobar dan, dobro došli u aik banku. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
      "format": "pcm_s16le",
      "sha256": "2791fdc529a52abb1366eea436d0bb0a445b3ff17a0ee8ad3c99ed426045666e",
      "channels": 1,
      "byteLength": 422400,
      "durationMs": 8800,
      "sampleRate": 24000
    },
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
    "participantId": "agent"
  }
}

#14L1audio.playback.first_frame+22.21s

08 Oct 2026, 17:21:58 · agent

Event payload

{
  "id": "a9d55891-a2f0-43e3-bda9-eef33ec2d5f0",
  "version": 1,
  "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
    "firstFrameAt": "2026-10-08T15:21:58.166Z",
    "participantId": "agent"
  }
}

#15L1silence.soft+22.40s

08 Oct 2026, 17:21:58 · callee

Event payload

{
  "id": "3ea73058-d908-4c90-9329-462fd6337257",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 280.115812,
    "type": "silence.soft",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "725719a9-60bb-4853-879e-082c04f1d10d",
    "durationMs": 256,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#16L1silence.committed+23.01s

08 Oct 2026, 17:21:58 · callee

Event payload

{
  "id": "b9873f53-7eff-4822-970e-31762b775854",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 888.115812,
    "type": "silence.committed",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "725719a9-60bb-4853-879e-082c04f1d10d",
    "durationMs": 864,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#17L1silence.opening+23.36s

08 Oct 2026, 17:21:59 · callee

Event payload

{
  "id": "f71b81dd-c9c5-4449-be7a-3f80286fce16",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 1240.115812,
    "type": "silence.opening",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "725719a9-60bb-4853-879e-082c04f1d10d",
    "durationMs": 1216,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#18L1audio.recording.saved+24.16s

08 Oct 2026, 17:22:00 · callee

Event payload

{
  "id": "f2dc17df-c4e1-42f1-920f-28cdec3a799d",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "585a2a6c-da47-4166-90e2-56722f733ef8",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "585a2a6c-da47-4166-90e2-56722f733ef8",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/585a2a6c-da47-4166-90e2-56722f733ef8.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "ac5b1095afe319b3a3e8df1d244048c4b20417dc101fe9c115fc1dfc1cf2795b"
      },
      "format": "pcm_s16le",
      "sha256": "dc8a1d5fa6a0e1f3c727a2371da45c4149b9de81cd7b42eb014147af3d162abf",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:21:58.105Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#19L1audio.recording.saved+24.26s

08 Oct 2026, 17:22:00 · agent

Event payload

{
  "id": "e64177e4-4cb6-4062-b1af-1d0c7cf350f3",
  "version": 1,
  "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
  "turnId": null,
  "audioId": "225fdc78-9d72-4e05-b165-cb054049080c",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "225fdc78-9d72-4e05-b165-cb054049080c",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/225fdc78-9d72-4e05-b165-cb054049080c.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "3249464cb97769318ec90820b25eae200dfb81ee7bd1b82b7545056889b72a1b"
      },
      "format": "pcm_s16le",
      "sha256": "07519e3de4d2d56514d717ae45985a95a2ada73f297ece699bf605b05a89365e",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:21:58.166Z",
    "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
    "participantId": "agent"
  }
}

#20L1speech.started+25.44s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "ef79d4bc-9202-4479-a9ad-31741fa680af",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 3323.938726999997,
    "type": "speech.started",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#21DIALOGdialog.interrupted+25.53s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "e9374bf4-ce50-4792-b1a9-d13dd0a97f2f",
  "version": 1,
  "operationId": null,
  "turnId": "395be6ee-47e9-48d3-82bc-0c0a51902311",
  "audioId": null,
  "payload": {
    "type": "dialog.interrupted",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "395be6ee-47e9-48d3-82bc-0c0a51902311",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "byParticipantId": "callee",
    "interruptedParticipantId": "agent"
  }
}

#22L1audio.playback.cancelled+25.53s

08 Oct 2026, 17:22:01 · agent

Event payload

{
  "id": "656a719f-fc05-4c17-a26f-35ad09949010",
  "version": 1,
  "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
    "participantId": "agent"
  }
}

#23DIALOGdialog.goal.started+25.56s

08 Oct 2026, 17:22:01

Event payload

{
  "id": "4adde0a4-4a36-4b08-b4d9-03bcc06ff1dc",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "name": "Credit card balance",
    "type": "dialog.goal.started",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "goalId": "aki.balance",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "goalIndex": 0
  }
}

#24L1audio.recording.saved+25.57s

08 Oct 2026, 17:22:01 · agent

Event payload

{
  "id": "647dd34a-33e0-4192-b845-a2ca27c9f531",
  "version": 1,
  "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
  "turnId": null,
  "audioId": "92aa3fae-b61a-4a9d-9358-5571bc88f472",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "92aa3fae-b61a-4a9d-9358-5571bc88f472",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/92aa3fae-b61a-4a9d-9358-5571bc88f472.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "bcd83866813fb978a82dad08d1bc0442b6041b80cc6e86f20432782fb6da6be9"
      },
      "format": "pcm_s16le",
      "sha256": "b97b03829d8595a5a044d76b2261cb3548595fbfdc04e7bba9d6066c3ca4c486",
      "channels": 1,
      "byteLength": 63382,
      "durationMs": 1320.4583333333333,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:00.166Z",
    "operationId": "aeba110a-81e4-4907-8477-a9713b40ee31",
    "participantId": "agent"
  }
}

#25DIALOGdialog.agent.state+25.57s

08 Oct 2026, 17:22:01

Event payload

{
  "id": "00f2622f-d8f4-4db7-ae81-1db1faab8685",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0,
      "greetingInterrupted": true
    },
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "implementation": "aki@1"
  }
}

#26L1speech.stopped+25.60s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "f22f6243-6221-4cbe-8076-7e2423c0590d",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 3483.938726999997,
    "type": "speech.stopped",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "23b7e75f-7346-448a-8212-2c77d025154d",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#27L1silence.soft+25.86s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "4e5e605d-0e50-485d-9804-3a0c2336e0d2",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 3739.938726999997,
    "type": "silence.soft",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "23b7e75f-7346-448a-8212-2c77d025154d",
    "durationMs": 256,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#28L1vtt.transcript.delta+25.98s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "e5a198cf-6ab2-4d49-a53f-584a84a878d1",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "0e2d8246-b7b0-4204-b0eb-aeaad1778781",
  "audioId": null,
  "payload": {
    "text": "Ok.",
    "type": "vtt.transcript.delta",
    "turnId": "0e2d8246-b7b0-4204-b0eb-aeaad1778781",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#29L1vtt.transcript.completed+25.99s

08 Oct 2026, 17:22:01 · callee

Event payload

{
  "id": "144ea1de-ee39-4150-a2bf-d8c4a93a8ec2",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "0e2d8246-b7b0-4204-b0eb-aeaad1778781",
  "audioId": null,
  "payload": {
    "text": "Ok.",
    "type": "vtt.transcript.completed",
    "turnId": "0e2d8246-b7b0-4204-b0eb-aeaad1778781",
    "endedAt": "2026-10-08T15:22:01.564Z",
    "segmentId": "260f3462-f96e-4f0b-96a5-e9cc501d5bf1",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:01.404Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#30DIALOGdialog.response.preparing+26.00s

08 Oct 2026, 17:22:01

Event payload

{
  "id": "8b0c0862-49d6-4bf7-b0cc-c069169532dd",
  "version": 1,
  "operationId": null,
  "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
  "audioId": null,
  "payload": {
    "text": "Ok.",
    "type": "dialog.response.preparing",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "segmentIds": [
      "260f3462-f96e-4f0b-96a5-e9cc501d5bf1"
    ]
  }
}

#31L1regression.started+26.01s

08 Oct 2026, 17:22:01 · agent

Event payload

{
  "id": "bd3e6daf-2c47-4db8-941e-5ee394674f09",
  "version": 1,
  "operationId": "1667a97d-3e90-45b8-a1b1-a58ed5193b24",
  "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "1667a97d-3e90-45b8-a1b1-a58ed5193b24",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#32L1audio.recording.saved+26.16s

08 Oct 2026, 17:22:02 · callee

Event payload

{
  "id": "3f13aff4-4874-413e-a29a-b917659e55a7",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "4fe2cfc4-6581-4249-9786-4afdbd846037",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "4fe2cfc4-6581-4249-9786-4afdbd846037",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/4fe2cfc4-6581-4249-9786-4afdbd846037.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "2c67953e9145f763aa36433f177c247ff687311ec376839e61a992b7d2873443"
      },
      "format": "pcm_s16le",
      "sha256": "b23d937e4b470ba075bc750489b27d079cc2e56469f0cc7749615bfafd2bedff",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:00.108Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#33L1silence.committed+26.47s

08 Oct 2026, 17:22:02 · callee

Event payload

{
  "id": "5d825d0d-025d-40f6-9939-8087930f23ff",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 4348.569090999998,
    "type": "silence.committed",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "23b7e75f-7346-448a-8212-2c77d025154d",
    "durationMs": 864,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#34DIALOGdialog.turn.started+27.25s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "1c0b49d9-7363-4af4-b40b-f9cabb94e8c2",
  "version": 1,
  "operationId": null,
  "turnId": "6bdaa063-757d-4a71-a4d4-1c152028a828",
  "audioId": null,
  "payload": {
    "kind": "filler",
    "text": "Trenutak, molim.",
    "type": "dialog.turn.started",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "6bdaa063-757d-4a71-a4d4-1c152028a828",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "participantId": "agent"
  }
}

#35L1audio.playback.started+27.26s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "f627b8bf-c692-4c74-abaf-fe99c1c17ab2",
  "version": 1,
  "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.started",
    "audio": {
      "text": "Trenutak, molim.",
      "format": "pcm_s16le",
      "sha256": "e51d232b40ce2167937b32b5d88b7b2d784fe31e46a95c39f52ee670a6b4c5c7",
      "channels": 1,
      "byteLength": 66720,
      "durationMs": 1390,
      "sampleRate": 24000
    },
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
    "participantId": "agent"
  }
}

#36L1audio.playback.first_frame+27.27s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "f6b81dfa-1159-4ccc-bce8-943b9d880b1e",
  "version": 1,
  "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.first_frame",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
    "firstFrameAt": "2026-10-08T15:22:03.226Z",
    "participantId": "agent"
  }
}

#37L1speech.started+27.24s

08 Oct 2026, 17:22:03 · callee

Event payload

{
  "id": "104f9206-d9db-4c36-9fb5-3d23765c34a8",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 5116.569090999998,
    "type": "speech.started",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#38DIALOGdialog.response.cancelled+27.31s

08 Oct 2026, 17:22:03

Event payload

{
  "id": "ad554689-f047-4c07-be10-8198c5607f03",
  "version": 1,
  "operationId": null,
  "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
  "audioId": null,
  "payload": {
    "type": "dialog.response.cancelled",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c"
  }
}

#39DIALOGdialog.interrupted+27.31s

08 Oct 2026, 17:22:03 · callee

Event payload

{
  "id": "a6585355-c10a-4328-b365-e45e9fed8857",
  "version": 1,
  "operationId": null,
  "turnId": "6bdaa063-757d-4a71-a4d4-1c152028a828",
  "audioId": null,
  "payload": {
    "type": "dialog.interrupted",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "6bdaa063-757d-4a71-a4d4-1c152028a828",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "byParticipantId": "callee",
    "interruptedParticipantId": "agent"
  }
}

#40L1regression.cancelled+27.31s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "574290f6-6af5-4404-b328-063a517e0fc7",
  "version": 1,
  "operationId": "1667a97d-3e90-45b8-a1b1-a58ed5193b24",
  "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
  "audioId": null,
  "payload": {
    "type": "regression.cancelled",
    "goalId": "aki.balance",
    "turnId": "25678240-6c95-4765-b7de-7e007f60d655",
    "purpose": "goal_regression",
    "provider": "openai",
    "elapsedMs": 1294.9174600000006,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "1667a97d-3e90-45b8-a1b1-a58ed5193b24",
    "participantId": "agent"
  }
}

#41L1audio.playback.cancelled+27.31s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "5448837b-d65c-4892-ad09-234d27ff09db",
  "version": 1,
  "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "audio.playback.cancelled",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
    "participantId": "agent"
  }
}

#42L1audio.recording.saved+27.36s

08 Oct 2026, 17:22:03 · agent

Event payload

{
  "id": "56fb2fe7-c290-4d21-9f2e-a25b8e805b73",
  "version": 1,
  "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
  "turnId": null,
  "audioId": "a9462713-4f09-435d-abbd-949b36cc47bc",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "a9462713-4f09-435d-abbd-949b36cc47bc",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/a9462713-4f09-435d-abbd-949b36cc47bc.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "fcbde2211a7a4f2c23f170c8df0c04207147d820fba2c7159a326e9f704a38de"
      },
      "format": "pcm_s16le",
      "sha256": "bada07bb5b4a9d0a160c9d4042820516ca7325194eae22f11718e072e4a42e65",
      "channels": 1,
      "byteLength": 1960,
      "durationMs": 40.833333333333336,
      "sampleRate": 24000
    },
    "speaker": "agent",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:03.226Z",
    "operationId": "9d348749-b6ec-4faa-aa9c-27269b729179",
    "participantId": "agent"
  }
}

#43L1audio.recording.saved+28.16s

08 Oct 2026, 17:22:04 · callee

Event payload

{
  "id": "e34d619c-2626-4953-bb77-387a9043969d",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "dac4e49c-ee90-4508-b28e-15af364070c9",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "dac4e49c-ee90-4508-b28e-15af364070c9",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/dac4e49c-ee90-4508-b28e-15af364070c9.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "cd8158e5e1baa2129ed62a02760981d846e5e91e5395c977348a68dcbf35a840"
      },
      "format": "pcm_s16le",
      "sha256": "d0d8294496bea2ed86ffd06e8f0a11c6dae66ede6fc3a48b5ff194eeedd97504",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:02.109Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#44L1speech.stopped+29.41s

08 Oct 2026, 17:22:05 · callee

Event payload

{
  "id": "39c71112-2be0-4dd5-a70f-e94e7c1cdb08",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 7294.745079999997,
    "type": "speech.stopped",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "1407ea32-0ad1-40e3-a5cd-b2b1c635d6df",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#45L1silence.soft+29.67s

08 Oct 2026, 17:22:05 · callee

Event payload

{
  "id": "0328834c-5360-45f7-9e90-e0df161cc55f",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 7550.745079999997,
    "type": "silence.soft",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "1407ea32-0ad1-40e3-a5cd-b2b1c635d6df",
    "durationMs": 256,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#46L1vtt.transcript.completed+29.82s

08 Oct 2026, 17:22:05 · callee

Event payload

{
  "id": "8172820c-88a4-4630-8092-873c3b61d2d5",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "33535c12-6e88-44c9-833c-d4f4709568ba",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "vtt.transcript.completed",
    "turnId": "33535c12-6e88-44c9-833c-d4f4709568ba",
    "endedAt": "2026-10-08T15:22:05.375Z",
    "segmentId": "64f2471e-3eca-4a39-a86f-41a5436aad3a",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:03.197Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#47DIALOGdialog.response.preparing+29.82s

08 Oct 2026, 17:22:05

Event payload

{
  "id": "1bed2051-109b-4bba-8bc8-26d6f6f86836",
  "version": 1,
  "operationId": null,
  "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
  "audioId": null,
  "payload": {
    "text": "Ok.",
    "type": "dialog.response.preparing",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "segmentIds": [
      "260f3462-f96e-4f0b-96a5-e9cc501d5bf1",
      "64f2471e-3eca-4a39-a86f-41a5436aad3a"
    ]
  }
}

#48L1regression.started+29.83s

08 Oct 2026, 17:22:05 · agent

Event payload

{
  "id": "e65c8e99-5f9c-407d-bebe-ff1b9bbbf509",
  "version": 1,
  "operationId": "309e6dae-b957-4fe1-b1f3-69842ed21609",
  "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "309e6dae-b957-4fe1-b1f3-69842ed21609",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#49L1audio.recording.saved+30.16s

08 Oct 2026, 17:22:06 · callee

Event payload

{
  "id": "f99f321b-a2d0-406b-b9f8-ea0dd86dd396",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "d9251722-4db0-44f3-b24f-4526e91a7ef4",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "d9251722-4db0-44f3-b24f-4526e91a7ef4",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/d9251722-4db0-44f3-b24f-4526e91a7ef4.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "1116b3b8344bba0cf4a6ca337a612f1d3d7815361635ebc48c1d16d23859f430"
      },
      "format": "pcm_s16le",
      "sha256": "31e817f60e7b2a8403bbf1b647fea6fea08cde490de79ff6c7ffb5ca59123b48",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:04.109Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#50L1silence.committed+30.28s

08 Oct 2026, 17:22:06 · callee

Event payload

{
  "id": "f3a16aa3-6a34-4205-9eef-0722b1dc9811",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 8158.745079999997,
    "type": "silence.committed",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "1407ea32-0ad1-40e3-a5cd-b2b1c635d6df",
    "durationMs": 864,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#51L1regression.finished+31.31s

08 Oct 2026, 17:22:07 · agent

Event payload

{
  "id": "de1845a3-1277-405b-ac19-7177fd57e20d",
  "version": 1,
  "operationId": "309e6dae-b957-4fe1-b1f3-69842ed21609",
  "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
  "audioId": null,
  "payload": {
    "type": "regression.finished",
    "goalId": "aki.balance",
    "reason": "acknowledge",
    "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
    "values": [],
    "purpose": "goal_regression",
    "nextTurn": null,
    "provider": "openai",
    "completed": false,
    "elapsedMs": 1480.2361769999989,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "309e6dae-b957-4fe1-b1f3-69842ed21609",
    "participantId": "agent"
  }
}

#52DIALOGdialog.response.ready+31.32s

08 Oct 2026, 17:22:07

Event payload

{
  "id": "13f96fc7-7fa2-4a31-a0a9-7b0808590e77",
  "version": 1,
  "operationId": null,
  "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
  "audioId": null,
  "payload": {
    "text": "",
    "type": "dialog.response.ready",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "segmentIds": [
      "260f3462-f96e-4f0b-96a5-e9cc501d5bf1",
      "64f2471e-3eca-4a39-a86f-41a5436aad3a"
    ]
  }
}

#53DIALOGdialog.answer_received+31.32s

08 Oct 2026, 17:22:07 · callee

Event payload

{
  "id": "88184426-869c-4b16-9679-0603377e155d",
  "version": 1,
  "operationId": null,
  "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
  "audioId": null,
  "payload": {
    "text": "Ok.",
    "type": "dialog.answer_received",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "segmentIds": [
      "260f3462-f96e-4f0b-96a5-e9cc501d5bf1",
      "64f2471e-3eca-4a39-a86f-41a5436aad3a"
    ],
    "participantId": "callee"
  }
}

#54DIALOGdialog.agent.state+31.33s

08 Oct 2026, 17:22:07

Event payload

{
  "id": "f943a449-16e9-4e3c-9d54-cec5617a0331",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.agent.state",
    "state": {
      "phase": "opening",
      "fragments": [],
      "lastTurnId": "a96e5ef2-23e6-47d6-91b5-d00de9294877",
      "jmbgAttempts": 0,
      "lastQuestion": "help",
      "nameAttempts": 0,
      "offerDelivered": false,
      "clarifyAttempts": 0,
      "serviceFailures": 0,
      "mismatchAttempts": 0
    },
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "implementation": "aki@1"
  }
}

#55L1audio.recording.saved+32.16s

08 Oct 2026, 17:22:08 · callee

Event payload

{
  "id": "1c081234-d732-4a61-ac2c-14c8efe83029",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "3ac8e718-b90b-4944-8078-5b1505a055b6",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "3ac8e718-b90b-4944-8078-5b1505a055b6",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/3ac8e718-b90b-4944-8078-5b1505a055b6.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "9c3ca137909e8e42bb970e39787e6a0c790a3b0644ea32e7495ecdfafe9cf798"
      },
      "format": "pcm_s16le",
      "sha256": "7e5e62f493302075142adc72ebaddce170eb5fa8e441ca6410ee4db65b5068f3",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:06.111Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#56L1speech.started+33.73s

08 Oct 2026, 17:22:09 · callee

Event payload

{
  "id": "51ca5c40-d7aa-4d25-946b-cdd7b07d1b8f",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 11614.745079999997,
    "type": "speech.started",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#57L1audio.recording.saved+34.16s

08 Oct 2026, 17:22:10 · callee

Event payload

{
  "id": "3c51b758-94b6-4ab5-b829-fe279aa9bca2",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "8766eb40-b054-4802-8056-f2f158bee350",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "8766eb40-b054-4802-8056-f2f158bee350",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/8766eb40-b054-4802-8056-f2f158bee350.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "56ec034028f915a81ef3dbe1695ed3a55cd9720818c4d1c90b23027fae30692e"
      },
      "format": "pcm_s16le",
      "sha256": "83be2ded2bdcd0730397a586a17b1eb8e0b9ef2f51b9822fdcc0d59ae0499f3b",
      "channels": 1,
      "byteLength": 96000,
      "durationMs": 2000,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:08.111Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#58L1speech.stopped+34.47s

08 Oct 2026, 17:22:10 · callee

Event payload

{
  "id": "399d350f-4b27-422b-b4f7-744717bed673",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12350.745079999997,
    "type": "speech.stopped",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "51b17248-5f8a-419a-ba84-130511da6322",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#59L1silence.soft+34.73s

08 Oct 2026, 17:22:10 · callee

Event payload

{
  "id": "cf03bda6-7ed2-4684-8510-5882de99ea35",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 12606.745079999997,
    "type": "silence.soft",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "51b17248-5f8a-419a-ba84-130511da6322",
    "durationMs": 256,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#60L1vtt.transcript.delta+34.88s

08 Oct 2026, 17:22:10 · callee

Event payload

{
  "id": "0137f6d5-dd51-491c-bc1d-6df3e2fcff19",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "0fa1858d-22a2-4057-ad52-733134c54dbf",
  "audioId": null,
  "payload": {
    "text": " Da, jasno.",
    "type": "vtt.transcript.delta",
    "turnId": "0fa1858d-22a2-4057-ad52-733134c54dbf",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#61L1vtt.transcript.completed+34.89s

08 Oct 2026, 17:22:10 · callee

Event payload

{
  "id": "ab430180-39bb-46bd-b890-5bf4735c4bca",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "0fa1858d-22a2-4057-ad52-733134c54dbf",
  "audioId": null,
  "payload": {
    "text": "Da, jasno.",
    "type": "vtt.transcript.completed",
    "turnId": "0fa1858d-22a2-4057-ad52-733134c54dbf",
    "endedAt": "2026-10-08T15:22:10.431Z",
    "segmentId": "2af568a4-cfb9-4eb7-b1ca-a3d957bcf9ef",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:09.695Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#62DIALOGdialog.response.preparing+34.89s

08 Oct 2026, 17:22:10

Event payload

{
  "id": "b94d7cab-0893-43b5-a75a-1e2a036b7ae6",
  "version": 1,
  "operationId": null,
  "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
  "audioId": null,
  "payload": {
    "text": "Da, jasno.",
    "type": "dialog.response.preparing",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "segmentIds": [
      "2af568a4-cfb9-4eb7-b1ca-a3d957bcf9ef"
    ]
  }
}

#63L1regression.started+34.90s

08 Oct 2026, 17:22:10 · agent

Event payload

{
  "id": "70026f5c-f8a2-4070-99c7-f0148101ae43",
  "version": 1,
  "operationId": "ec9164d1-ef9a-42c4-be70-790e6f428d4d",
  "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
  "audioId": null,
  "payload": {
    "type": "regression.started",
    "goalId": "aki.balance",
    "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
    "purpose": "goal_regression",
    "provider": "openai",
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "ec9164d1-ef9a-42c4-be70-790e6f428d4d",
    "retryAllowed": true,
    "participantId": "agent"
  }
}

#64L1silence.committed+35.33s

08 Oct 2026, 17:22:11 · callee

Event payload

{
  "id": "2bf71612-9392-474c-aed7-48d27d9ceb7b",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "atMs": 13214.745079999997,
    "type": "silence.committed",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "silenceId": "51b17248-5f8a-419a-ba84-130511da6322",
    "durationMs": 864,
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#65L1regression.cancelled+35.77s

08 Oct 2026, 17:22:11 · agent

Event payload

{
  "id": "ee18a0f6-3d7e-4832-9e62-24c82b13e229",
  "version": 1,
  "operationId": "ec9164d1-ef9a-42c4-be70-790e6f428d4d",
  "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
  "audioId": null,
  "payload": {
    "type": "regression.cancelled",
    "goalId": "aki.balance",
    "turnId": "88a006e3-7404-4570-b159-6f20cee442e4",
    "purpose": "goal_regression",
    "provider": "openai",
    "elapsedMs": 866.140072000002,
    "goalIndex": 0,
    "iteration": 1,
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "ec9164d1-ef9a-42c4-be70-790e6f428d4d",
    "participantId": "agent"
  }
}

#66L1vtt.transcript.delta+35.89s

08 Oct 2026, 17:22:11 · callee

Event payload

{
  "id": "b357d56f-61d6-49c9-83b4-bde82d3f2773",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": "c4d71ec3-d3b5-4645-8d1a-b5457d55009f",
  "audioId": null,
  "payload": {
    "text": " ",
    "type": "vtt.transcript.delta",
    "turnId": "c4d71ec3-d3b5-4645-8d1a-b5457d55009f",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#67L1vtt.finished+35.90s

08 Oct 2026, 17:22:11 · callee

Event payload

{
  "id": "e0f6f8f1-9744-4101-b1f4-e24942c1ff43",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "vtt.finished",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#68L1audio.recording.saved+35.92s

08 Oct 2026, 17:22:11 · callee

Event payload

{
  "id": "2b21b414-20fe-4003-a9c8-db343bc4e1fc",
  "version": 1,
  "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
  "turnId": null,
  "audioId": "e0716500-2895-4e49-866d-d08d5269defd",
  "payload": {
    "type": "audio.recording.saved",
    "audio": {
      "asset": {
        "id": "e0716500-2895-4e49-866d-d08d5269defd",
        "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/e0716500-2895-4e49-866d-d08d5269defd.wav",
        "bucket": "livekit-node-stage",
        "objectSha256": "c81e1c0b52cb65b6bce9fe1724cdc997f92b48fa3db03d74020f9b5c3af5877e"
      },
      "format": "pcm_s16le",
      "sha256": "5c6986ab70510805b421dd45bd8712f59239736573075b990426f4d6f7052c7d",
      "channels": 1,
      "byteLength": 76800,
      "durationMs": 1600,
      "sampleRate": 24000
    },
    "speaker": "caller",
    "sessionId": "72972573-f303-4a01-b179-9f31fb9e312c",
    "startedAt": "2026-10-08T15:22:10.111Z",
    "operationId": "d4b2fe40-59e7-46d9-adc7-3b303e3b690c",
    "participantId": "callee"
  }
}

#69CALLcall.participant_left+35.93s

08 Oct 2026, 17:22:11 · callee

Event payload

{
  "id": "ae96944e-5092-45e5-910d-2d5734ee67c0",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.participant_left",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "reason": "Agent execution failed",
    "participantId": "callee"
  }
}

#70CALLcall.failed+35.93s

08 Oct 2026, 17:22:11

Event payload

{
  "id": "caf2928b-7bf6-45f1-9b75-04f83f562517",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "call.failed",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "message": "Agent execution failed"
  }
}

#71DIALOGdialog.ended+35.93s

08 Oct 2026, 17:22:11

Event payload

{
  "id": "b9bf3dc4-476e-4926-b97a-a434229cce01",
  "version": 1,
  "operationId": null,
  "turnId": null,
  "audioId": null,
  "payload": {
    "type": "dialog.ended",
    "callId": "1b66d785-7b3b-4657-990f-dbb171384d3f",
    "reason": "Agent execution failed",
    "dialogId": "72972573-f303-4a01-b179-9f31fb9e312c"
  }
}

Stored audio

10 assets

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "585a2a6c-da47-4166-90e2-56722f733ef8",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/585a2a6c-da47-4166-90e2-56722f733ef8.wav",
  "sha256": "ac5b1095afe319b3a3e8df1d244048c4b20417dc101fe9c115fc1dfc1cf2795b"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "225fdc78-9d72-4e05-b165-cb054049080c",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/225fdc78-9d72-4e05-b165-cb054049080c.wav",
  "sha256": "3249464cb97769318ec90820b25eae200dfb81ee7bd1b82b7545056889b72a1b"
}

Precompiled greeting

1.32s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "92aa3fae-b61a-4a9d-9358-5571bc88f472",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/92aa3fae-b61a-4a9d-9358-5571bc88f472.wav",
  "sha256": "bcd83866813fb978a82dad08d1bc0442b6041b80cc6e86f20432782fb6da6be9"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "4fe2cfc4-6581-4249-9786-4afdbd846037",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/4fe2cfc4-6581-4249-9786-4afdbd846037.wav",
  "sha256": "2c67953e9145f763aa36433f177c247ff687311ec376839e61a992b7d2873443"
}

Precompiled greeting

0.04s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "a9462713-4f09-435d-abbd-949b36cc47bc",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/agent/a9462713-4f09-435d-abbd-949b36cc47bc.wav",
  "sha256": "fcbde2211a7a4f2c23f170c8df0c04207147d820fba2c7159a326e9f704a38de"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "dac4e49c-ee90-4508-b28e-15af364070c9",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/dac4e49c-ee90-4508-b28e-15af364070c9.wav",
  "sha256": "cd8158e5e1baa2129ed62a02760981d846e5e91e5395c977348a68dcbf35a840"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "d9251722-4db0-44f3-b24f-4526e91a7ef4",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/d9251722-4db0-44f3-b24f-4526e91a7ef4.wav",
  "sha256": "1116b3b8344bba0cf4a6ca337a612f1d3d7815361635ebc48c1d16d23859f430"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "3ac8e718-b90b-4944-8078-5b1505a055b6",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/3ac8e718-b90b-4944-8078-5b1505a055b6.wav",
  "sha256": "9c3ca137909e8e42bb970e39787e6a0c790a3b0644ea32e7495ecdfafe9cf798"
}

Precompiled greeting

2.00s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "8766eb40-b054-4802-8056-f2f158bee350",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/8766eb40-b054-4802-8056-f2f158bee350.wav",
  "sha256": "56ec034028f915a81ef3dbe1695ed3a55cd9720818c4d1c90b23027fae30692e"
}

Precompiled greeting

1.60s · 24 kHz · Mono

Download WAV ↓

Storage reference

{
  "id": "e0716500-2895-4e49-866d-d08d5269defd",
  "bucket": "livekit-node-stage",
  "key": "recordings/1b66d785-7b3b-4657-990f-dbb171384d3f/audio/caller/e0716500-2895-4e49-866d-d08d5269defd.wav",
  "sha256": "c81e1c0b52cb65b6bce9fe1724cdc997f92b48fa3db03d74020f9b5c3af5877e"
}

Initial dialog state

View snapshot

{
  "id": "72972573-f303-4a01-b179-9f31fb9e312c",
  "turns": [],
  "inputs": {},
  "status": "created",
  "version": 2,
  "collected": {},
  "agentState": null,
  "participants": [
    {
      "id": "callee",
      "kind": "human",
      "name": "+381603022591",
      "status": "disconnected"
    },
    {
      "id": "agent",
      "kind": "agent",
      "name": "Aki",
      "status": "disconnected",
      "behavior": {
        "turns": "submissive",
        "greeting": {
          "initiative": "assertive",
          "interruptible": true
        }
      },
      "template": {
        "id": "c8387d21-1991-4c9e-b773-fe4c51724802@4",
        "name": "Aki",
        "audios": {
          "filler": {
            "text": "Trenutak, molim.",
            "format": "pcm_s16le",
            "sha256": "e51d232b40ce2167937b32b5d88b7b2d784fe31e46a95c39f52ee670a6b4c5c7",
            "channels": 1,
            "byteLength": 66720,
            "durationMs": 1390,
            "sampleRate": 24000
          },
          "greeting": {
            "text": "Dobar dan, dobro došli u aik banku. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?",
            "format": "pcm_s16le",
            "sha256": "2791fdc529a52abb1366eea436d0bb0a445b3ff17a0ee8ad3c99ed426045666e",
            "channels": 1,
            "byteLength": 422400,
            "durationMs": 8800,
            "sampleRate": 24000
          }
        },
        "prompts": {
          "system": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "latencyCovers": [
          {
            "audioId": "filler",
            "delayMs": 1250
          }
        ]
      },
      "definition": {
        "kind": "code",
        "options": {
          "latencyFiller": true,
          "speechProfile": {
            "speed": 1,
            "stability": 0.8,
            "similarityBoost": 0.8
          },
          "expectedReplyPool": true
        },
        "voicePack": {
          "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "label": "Aki",
          "model": "eleven_v4_turbo",
          "voiceId": "oICC5xEEbDGIZC1LVOOM",
          "language": "sr",
          "provider": "elevenlabs"
        },
        "configuration": {
          "name": "Aki",
          "timing": {
            "softMs": 250,
            "openingMs": 1200,
            "committedMs": 850
          },
          "behavior": {
            "turns": "submissive",
            "greeting": {
              "initiative": "assertive",
              "interruptible": true
            }
          },
          "providers": {
            "ttv": "elevenlabs",
            "vtt": "soniox",
            "reply": "openai"
          },
          "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM",
          "systemPrompt": "aik banka. Provera raspoloživog stanja na kreditnoj kartici."
        },
        "implementation": {
          "key": "aki",
          "version": "1"
        }
      }
    }
  ],
  "currentSpeakerId": null,
  "awaitingParticipantId": null
}

Stored audio includes the assets linked to this trace. New coordinated calls record separate caller and agent channels; older calls may contain only prepared agent speech. Times shown in Europe/Belgrade.