{ "id": "a5bdcffd-a841-445b-9217-6d45cde72200", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "number": "+381603022591", "direction": "outbound", "room": "node-a5bdcffd-a841-445b-9217-6d45cde72200", "status": "ended", "sipCallId": "SCL_qMm2qkmRiMwo", "sipStatus": "active", "createdAt": "2026-10-07T07:37:02.087Z", "updatedAt": "2026-10-07T07:38:28.044Z", "answeredAt": "2026-10-07T07:37:17.604Z", "endedAt": "2026-10-07T07:38:28.042Z", "endedReason": "Agent execution failed", "dialog": { "id": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "createdAt": "2026-10-07T07:37:02.087Z", "initialState": { "id": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "turns": [], "inputs": {}, "status": "created", "version": 2, "collected": {}, "agentState": null, "participants": [ { "id": "callee", "kind": "human", "name": "+381603022591", "status": "disconnected" }, { "id": "agent", "kind": "agent", "name": "AKI", "status": "disconnected", "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "template": { "id": "c8387d21-1991-4c9e-b773-fe4c51724802@2", "name": "AKI", "audios": { "greeting": { "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "format": "pcm_s16le", "sha256": "31961cbc68041c5f0d5fa055d8035d7cc78c69dd7059f98c599dc1d6343acb7e", "channels": 1, "byteLength": 357120, "durationMs": 7440, "sampleRate": 24000 } }, "prompts": { "system": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja." }, "latencyCovers": [] }, "definition": { "kind": "code", "options": {}, "voicePack": { "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "label": "AKI", "model": "eleven_v3", "voiceId": "oICC5xEEbDGIZC1LVOOM", "language": "sr", "provider": "elevenlabs" }, "configuration": { "name": "AKI", "timing": { "softMs": 350, "openingMs": 1200, "committedMs": 1100 }, "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "providers": { "ttv": "elevenlabs", "vtt": "soniox", "reply": "openai" }, "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "systemPrompt": "Ti si Aki, virtuelna asistentkinja AIK Banke. O sebi uvek govori u ženskom rodu. Prikupi ime i prezime, pretraži samo po JMBG-u, zatim uporedi ime i prezime iz odgovora pre saopštavanja stanja." }, "implementation": { "key": "aki", "version": "1" } } } ], "currentSpeakerId": null, "awaitingParticipantId": null }, "lastSequence": 166, "historyStartedAt": "2026-10-07T07:37:02.087Z", "events": [ { "id": "174e2849-360a-43f4-b669-afe4423241ba", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 1, "layer": "CALL", "type": "call.created", "version": 1, "occurredAt": "2026-10-07T07:37:02.065Z", "recordedAt": "2026-10-07T07:37:02.087Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "room": "node-a5bdcffd-a841-445b-9217-6d45cde72200", "type": "call.created", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "number": "+381603022591", "direction": "outbound" }, "audioId": null, "audio": null }, { "id": "320200b9-cea4-4637-bac7-6c5f0082c0fc", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 2, "layer": "CALL", "type": 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"recordedAt": "2026-10-07T07:37:02.383Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "sipCallId": "SCL_qMm2qkmRiMwo", "sipStatus": "dialing" }, "audioId": null, "audio": null }, { "id": "f6821f40-51a7-4911-b523-9c581498c9d4", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 7, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-07T07:37:07.717Z", "recordedAt": "2026-10-07T07:37:07.724Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "sipCallId": "SCL_qMm2qkmRiMwo", "sipStatus": "ringing" }, "audioId": null, "audio": null }, { "id": "5269b46f-8a54-4f3f-a2ec-fe23446d714e", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 8, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-07T07:37:17.604Z", "recordedAt": "2026-10-07T07:37:17.611Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "sipCallId": "SCL_qMm2qkmRiMwo", "sipStatus": "active" }, "audioId": null, "audio": null }, { "id": "3f36f9b9-add7-415f-849d-2b50f52766c4", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 9, "layer": "CALL", "type": "call.connected", "version": 1, "occurredAt": "2026-10-07T07:37:17.604Z", "recordedAt": "2026-10-07T07:37:17.613Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.connected", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200" }, "audioId": null, "audio": null }, { "id": "26b094cb-e0ab-4796-b53a-c41dd67fbcd2", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 10, "layer": "L1", "type": "vtt.started", "version": 1, "occurredAt": "2026-10-07T07:37:18.876Z", "recordedAt": "2026-10-07T07:37:18.906Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "mode": "live", "type": "vtt.started", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "1d5a555c-0035-4720-a961-42136cabf53f", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 11, "layer": "DIALOG", "type": "dialog.ready", "version": 1, "occurredAt": "2026-10-07T07:37:18.916Z", "recordedAt": "2026-10-07T07:37:18.922Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.ready", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced" }, "audioId": null, "audio": null }, { "id": "4b1cbc4c-d4bf-4b10-a679-e5ba2bf5bb2e", "dialogId": 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"type": "silence.committed", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "87ee594a-3de0-4a03-a493-26e89aa6e197", "durationMs": 1120, "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "e289c03c-5840-4ff5-8533-30694d199f5c", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 14, "layer": "L1", "type": "silence.opening", "version": 1, "occurredAt": "2026-10-07T07:37:20.112Z", "recordedAt": "2026-10-07T07:37:20.122Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 1243.9851979999985, "type": "silence.opening", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "87ee594a-3de0-4a03-a493-26e89aa6e197", "durationMs": 1216, "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "db998845-e4fa-486b-b7cf-fa4e50f33893", "dialogId": 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Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "type": "dialog.turn.started", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "9c37999b-31dd-4d52-a406-48edada4ddde", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "c00674cc-67a9-4007-b4e1-f6a0a5ad495e", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 16, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-07T07:37:20.135Z", "recordedAt": "2026-10-07T07:37:20.140Z", "operationId": "d6d6377d-b3e6-4282-b3e7-05305f7a0dea", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Dobar dan. Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "format": "pcm_s16le", "sha256": "31961cbc68041c5f0d5fa055d8035d7cc78c69dd7059f98c599dc1d6343acb7e", "channels": 1, "byteLength": 357120, "durationMs": 7440, "sampleRate": 24000 }, "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "d6d6377d-b3e6-4282-b3e7-05305f7a0dea", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "e78e984a-5325-4982-86ec-50d69a8fb2fc", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 17, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-07T07:37:20.145Z", "recordedAt": "2026-10-07T07:37:20.152Z", "operationId": "d6d6377d-b3e6-4282-b3e7-05305f7a0dea", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "d6d6377d-b3e6-4282-b3e7-05305f7a0dea", "firstFrameAt": "2026-10-07T07:37:20.143Z", "participantId": "agent" }, "audioId": null, "audio": 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Dobili ste Aki, virtuelnu asistentkinju АИК банке za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "type": "dialog.turn.completed", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "9c37999b-31dd-4d52-a406-48edada4ddde", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "d45ae14d-a7e8-415e-9ebe-a4d91f7fda86", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 27, "layer": "DIALOG", "type": "dialog.awaiting_answer", "version": 1, "occurredAt": "2026-10-07T07:37:27.909Z", "recordedAt": "2026-10-07T07:37:27.914Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "dialog.awaiting_answer", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "a9c2d46d-cf55-4270-a118-8425e9470712", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 28, "layer": "DIALOG", "type": "dialog.goal.started", "version": 1, 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"ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 64, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-07T07:37:41.310Z", "recordedAt": "2026-10-07T07:37:41.322Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 22441.533482, "type": "silence.soft", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "e9ca6044-0ab2-4637-85bd-fe1ffc570f3e", "durationMs": 352, "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "cad790a0-542c-4655-a161-6352a1f33f59", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 65, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-07T07:37:41.426Z", "recordedAt": "2026-10-07T07:37:41.431Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "026900ab-9114-444b-8921-2b6e72516a10", "participantId": "callee", "payload": { "text": " Koja banka?", "type": "vtt.transcript.delta", "turnId": "026900ab-9114-444b-8921-2b6e72516a10", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ba906998-6df1-4b7e-a35c-db0fe5083207", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 66, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-07T07:37:41.433Z", "recordedAt": "2026-10-07T07:37:41.438Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "026900ab-9114-444b-8921-2b6e72516a10", "participantId": "callee", "payload": { "text": "Koja banka?", "type": "vtt.transcript.completed", "turnId": "026900ab-9114-444b-8921-2b6e72516a10", "endedAt": "2026-10-07T07:37:40.958Z", "segmentId": "be8527d7-551b-401d-b44d-ff38a662ee03", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:40.222Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5854dfc2-ee09-4d7e-843c-65c8f8de6fa8", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 67, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-07T07:37:41.374Z", "recordedAt": "2026-10-07T07:37:41.444Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 22505.533482, "type": "speech.started", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "19872800-0caa-4a8c-9fde-ef54a1a36395", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 68, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-07T07:37:42.910Z", "recordedAt": "2026-10-07T07:37:42.917Z", "operationId": 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"sha256": "7ecbd9dbc9164001064551a9bcfc8e08f85f62a01e9c30bd773df298e9eea002", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/5e34eccb-4695-4209-9eeb-f1062419575b.wav", "objectSha256": "271d423d2ddebee5e0a81a5958503564e6bf0736203c0af4fc8bb99269b985b8", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:42.896Z" } }, { "id": "cf71f4a3-918f-45ca-a4de-387e809566c1", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 69, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-07T07:37:43.070Z", "recordedAt": "2026-10-07T07:37:43.174Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 24201.533482, "type": "speech.stopped", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "bce5a60c-8481-4155-8409-aa22f344968b", "operationId": 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"2026-10-07T07:37:43.542Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "6f5793ed-3b9f-4793-bccd-e929bbff9076", "participantId": "callee", "payload": { "text": " Šta je to, kosti, koji robot?", "type": "vtt.transcript.delta", "turnId": "6f5793ed-3b9f-4793-bccd-e929bbff9076", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "efabbb54-587b-4945-b4f7-8726634e83f7", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 72, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-07T07:37:43.545Z", "recordedAt": "2026-10-07T07:37:43.550Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "6f5793ed-3b9f-4793-bccd-e929bbff9076", "participantId": "callee", "payload": { "text": "Šta je to, kosti, koji robot?", "type": "vtt.transcript.completed", "turnId": "6f5793ed-3b9f-4793-bccd-e929bbff9076", "endedAt": "2026-10-07T07:37:43.070Z", "segmentId": "fd46fd2a-3f6a-4ed4-b593-900a87fac9cd", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:41.374Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "fed95a6b-a266-4c26-b0c7-9a6df49f493a", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 73, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-07T07:37:43.553Z", "recordedAt": "2026-10-07T07:37:43.558Z", "operationId": null, "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": null, "payload": { "text": "Koja banka? Šta je to, kosti, koji robot?", "type": "dialog.response.preparing", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "segmentIds": [ "be8527d7-551b-401d-b44d-ff38a662ee03", "fd46fd2a-3f6a-4ed4-b593-900a87fac9cd" ] }, "audioId": null, "audio": null }, { "id": "77e571ee-1343-483a-88e4-5bd363a1c5e6", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 74, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-07T07:37:43.562Z", "recordedAt": "2026-10-07T07:37:43.566Z", "operationId": "af0f8bbf-dc9f-4d54-8d34-7070b926c2bc", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "af0f8bbf-dc9f-4d54-8d34-7070b926c2bc", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b8d37c60-c338-4227-a059-14f16489f112", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 75, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-07T07:37:44.190Z", "recordedAt": "2026-10-07T07:37:44.202Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 25321.533482, "type": "silence.committed", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "bce5a60c-8481-4155-8409-aa22f344968b", "durationMs": 1120, "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "62056644-1d08-4915-88bc-5ce727fdd537", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 76, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-07T07:37:44.894Z", "recordedAt": "2026-10-07T07:37:44.903Z", "operationId": "af0f8bbf-dc9f-4d54-8d34-7070b926c2bc", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "out_of_scope", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 1331.7006089999995, "goalIndex": 0, "iteration": 1, "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "af0f8bbf-dc9f-4d54-8d34-7070b926c2bc", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "3935b4c1-c3e8-470f-aa20-bf1db91b4284", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 77, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-07T07:37:44.906Z", "recordedAt": "2026-10-07T07:37:44.910Z", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?", "type": "ttv.started", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "ac409fad-3679-45db-8063-dd1dec13b5f9", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 78, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-07T07:37:44.912Z", "recordedAt": "2026-10-07T07:37:44.922Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "75e164ca-d2bd-47a3-9006-b39af3b17c49", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/75e164ca-d2bd-47a3-9006-b39af3b17c49.wav", "bucket": "livekit-node-stage", "objectSha256": "4a006765f20f21e6b2f8c4b4e6954b4f94ba557fd7957ad09f9aba92043d9634" }, "format": "pcm_s16le", "sha256": "059d7cc955da761148c4b6b153461e9b3e52b0e71f5057d1104edd7570234ed5", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:42.910Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": "75e164ca-d2bd-47a3-9006-b39af3b17c49", "audio": { "id": "75e164ca-d2bd-47a3-9006-b39af3b17c49", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "059d7cc955da761148c4b6b153461e9b3e52b0e71f5057d1104edd7570234ed5", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/75e164ca-d2bd-47a3-9006-b39af3b17c49.wav", "objectSha256": "4a006765f20f21e6b2f8c4b4e6954b4f94ba557fd7957ad09f9aba92043d9634", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:44.896Z" } }, { "id": "d0b0e984-d6b3-48b3-9130-fad395557683", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 79, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-07T07:37:45.174Z", "recordedAt": "2026-10-07T07:37:45.180Z", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 260.5342709999968, "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b2eaa7c5-f301-4447-b3de-950b6ea5cf74", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 80, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-07T07:37:45.715Z", "recordedAt": "2026-10-07T07:37:45.720Z", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "e5292704-6e61-48a1-b1b6-f89ba6596fbe", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "469d1e55-97c9-4ace-9949-40b0421b8e1d", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 81, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-07T07:37:45.739Z", "recordedAt": "2026-10-07T07:37:45.742Z", "operationId": null, "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": null, "payload": { "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?", "type": "dialog.response.ready", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "segmentIds": [ "be8527d7-551b-401d-b44d-ff38a662ee03", "fd46fd2a-3f6a-4ed4-b593-900a87fac9cd" ] }, "audioId": null, "audio": null }, { "id": "a3fab33a-bc61-471c-824c-2b0f33f12895", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 82, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-07T07:37:45.744Z", "recordedAt": "2026-10-07T07:37:45.748Z", "operationId": null, "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": "callee", "payload": { "text": "Koja banka? Šta je to, kosti, koji robot?", "type": "dialog.answer_received", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "segmentIds": [ "be8527d7-551b-401d-b44d-ff38a662ee03", "fd46fd2a-3f6a-4ed4-b593-900a87fac9cd" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "3e000894-5c91-4a8a-90df-79948772c168", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 83, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-07T07:37:45.750Z", "recordedAt": "2026-10-07T07:37:45.753Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "scope", "fragments": [], "lastTurnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "jmbgAttempts": 0, "lastQuestion": "out_of_scope", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "mismatchAttempts": 0 }, "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "dda7b9bc-22d2-4500-b500-b4695790e173", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 84, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-07T07:37:45.757Z", "recordedAt": "2026-10-07T07:37:45.760Z", "operationId": null, "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "participantId": "agent", "payload": { "kind": "response", "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?", "type": "dialog.turn.started", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "366d5822-f13c-4cc8-9360-a539b945c4c9", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "cc7ef455-97e3-432e-8cfc-f635502fa638", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 85, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-07T07:37:45.763Z", "recordedAt": "2026-10-07T07:37:45.768Z", "operationId": "d3366e52-15bc-4c34-a5f3-b107312e6f71", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?", "asset": { "id": "4e6efa21-6b7c-4f6b-81e1-cf5c7c88c2be", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/generated/4e6efa21-6b7c-4f6b-81e1-cf5c7c88c2be.wav", "bucket": "livekit-node-stage", "objectSha256": "77996b9e93c2185ceeae0780695cb16c7557d23864d696f3623c09913589ec21" }, "format": "pcm_s16le", "sha256": "aba4e4ed29f74b30edf622c6829c2f0a777c67475b2c18e27c314b428503e14f", "channels": 1, "byteLength": 303360, "durationMs": 6320, "sampleRate": 24000 }, "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "d3366e52-15bc-4c34-a5f3-b107312e6f71", "participantId": "agent" }, "audioId": "4e6efa21-6b7c-4f6b-81e1-cf5c7c88c2be", "audio": { "id": "4e6efa21-6b7c-4f6b-81e1-cf5c7c88c2be", "name": "agent-response", "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. Da li želite da proverite stanje?", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "aba4e4ed29f74b30edf622c6829c2f0a777c67475b2c18e27c314b428503e14f", "byteLength": 303360, "durationMs": 6320, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/generated/4e6efa21-6b7c-4f6b-81e1-cf5c7c88c2be.wav", "objectSha256": "77996b9e93c2185ceeae0780695cb16c7557d23864d696f3623c09913589ec21", "objectByteLength": 303404, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:45.723Z" } }, { "id": "380e0d3f-b3c3-4679-a050-dc524ea90118", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 86, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-07T07:37:45.771Z", "recordedAt": "2026-10-07T07:37:45.776Z", "operationId": "d3366e52-15bc-4c34-a5f3-b107312e6f71", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": 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"key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/fec1f5bc-5f21-4908-ab09-124efeb90028.wav", "bucket": "livekit-node-stage", "objectSha256": "ff9293c4a974c71529b0922c297f88c11f22a53ce20e8a12840034f0888585ae" }, "format": "pcm_s16le", "sha256": "919794fe3accb93332ab128c790b86411f305c575d2b9ad778dfe8edd66446f8", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:54.910Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": "fec1f5bc-5f21-4908-ab09-124efeb90028", "audio": { "id": "fec1f5bc-5f21-4908-ab09-124efeb90028", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "919794fe3accb93332ab128c790b86411f305c575d2b9ad778dfe8edd66446f8", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/fec1f5bc-5f21-4908-ab09-124efeb90028.wav", "objectSha256": "ff9293c4a974c71529b0922c297f88c11f22a53ce20e8a12840034f0888585ae", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:56.896Z" } }, { "id": "e3b81099-c8e2-4336-9ffc-6efc455db271", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 102, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-07T07:37:56.926Z", "recordedAt": "2026-10-07T07:37:56.921Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 38057.533482, "type": "silence.soft", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "49c09151-1f39-4d78-98fb-13e7bcd0cbc9", "durationMs": 352, "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "3205fd6e-b776-441c-8832-e9d6d17b110a", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 103, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-07T07:37:57.069Z", "recordedAt": "2026-10-07T07:37:57.074Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "4f9adce0-c103-40be-984e-9c81d8ca2ef0", "participantId": "callee", "payload": { "text": " Ajde.", "type": "vtt.transcript.delta", "turnId": "4f9adce0-c103-40be-984e-9c81d8ca2ef0", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9264c0ed-953d-4cfb-87f8-0f78ea706a06", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 104, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-07T07:37:57.077Z", "recordedAt": "2026-10-07T07:37:57.081Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": "4f9adce0-c103-40be-984e-9c81d8ca2ef0", "participantId": "callee", "payload": { "text": "Ajde.", "type": "vtt.transcript.completed", "turnId": "4f9adce0-c103-40be-984e-9c81d8ca2ef0", "endedAt": "2026-10-07T07:37:56.574Z", "segmentId": "152a1b68-a547-40d8-8e48-eff16f465129", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:56.254Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6599067a-acf9-4f49-abe9-d7d1554e4d3b", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 105, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-07T07:37:57.083Z", "recordedAt": "2026-10-07T07:37:57.086Z", "operationId": null, "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "participantId": null, "payload": { "text": "Ajde.", "type": "dialog.response.preparing", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "dialogId": 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"audio.recording.saved", "audio": { "asset": { "id": "c264cc92-9efa-4f83-9d97-ede08b48483d", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/c264cc92-9efa-4f83-9d97-ede08b48483d.wav", "bucket": "livekit-node-stage", "objectSha256": "6a006308c258752a2e776c444f3b92856f48fb3303a3740d62df2abd9e48716d" }, "format": "pcm_s16le", "sha256": "7fa44a3e1722d4d66b8a03a2f337f3783927519aa64cba9f3cea65a40c615759", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:37:56.910Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": "c264cc92-9efa-4f83-9d97-ede08b48483d", "audio": { "id": "c264cc92-9efa-4f83-9d97-ede08b48483d", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "7fa44a3e1722d4d66b8a03a2f337f3783927519aa64cba9f3cea65a40c615759", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/c264cc92-9efa-4f83-9d97-ede08b48483d.wav", "objectSha256": "6a006308c258752a2e776c444f3b92856f48fb3303a3740d62df2abd9e48716d", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:58.895Z" } }, { "id": "03b1e009-9d72-4048-9b32-b6ac21f3463b", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 109, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-07T07:37:59.038Z", "recordedAt": "2026-10-07T07:37:59.042Z", "operationId": "da976afe-a4a4-439f-aa7f-2fc0760a1bdb", "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "unknown", "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 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Da li želite da proverite stanje?", "type": "dialog.response.ready", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "segmentIds": [ "152a1b68-a547-40d8-8e48-eff16f465129" ] }, "audioId": null, "audio": null }, { "id": "fd69eeb9-4e7a-467c-b684-aa4a4ae2fdbd", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 114, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-07T07:37:59.869Z", "recordedAt": "2026-10-07T07:37:59.872Z", "operationId": null, "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "participantId": "callee", "payload": { "text": "Ajde.", "type": "dialog.answer_received", "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "segmentIds": [ "152a1b68-a547-40d8-8e48-eff16f465129" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "854a5293-5f4c-4243-a16e-22fafc939f19", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 115, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-07T07:37:59.874Z", "recordedAt": "2026-10-07T07:37:59.878Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "scope", "fragments": [], "lastTurnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "jmbgAttempts": 0, "lastQuestion": "out_of_scope", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 1, "mismatchAttempts": 0 }, "callId": "a5bdcffd-a841-445b-9217-6d45cde72200", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "3c6e4404-4070-41c9-a868-f1b2573f2c50", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 116, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-07T07:37:59.880Z", "recordedAt": "2026-10-07T07:37:59.883Z", "operationId": null, "turnId": "229016c6-7b98-4797-bd42-e1e98f96737a", "participantId": "agent", "payload": { "kind": "response", "text": "Trenutno mogu da Vam pomognem samo sa proverom raspoloživog stanja na kreditnoj kartici. 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Da li želite da proverite stanje?", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "0926ea557a3799784b43a5fcf67049fb2def0e9291aebd4c2361c9ab24fbde02", "byteLength": 303360, "durationMs": 6320, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/generated/4d48793a-1140-4c85-86a9-64abaa2fdbab.wav", "objectSha256": "9d412a76bd27f4eece7b78ded744fa7c8059f28f80031363ed71cf4797c019bd", "objectByteLength": 303404, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:37:59.849Z" } }, { "id": "4736d59a-6267-4883-b146-057e5456f890", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 118, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-07T07:37:59.891Z", "recordedAt": "2026-10-07T07:37:59.897Z", "operationId": "202adfe9-c699-4c76-b722-c87dea43e8f4", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": 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"08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "dcd8a40f-ca45-4ab2-814d-cc2e0d2e022e", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/dcd8a40f-ca45-4ab2-814d-cc2e0d2e022e.wav", "bucket": "livekit-node-stage", "objectSha256": "fb3d47ab6f625f2a2830f67102a4ab685b0c880e38f69424d195e27e9f96c914" }, "format": "pcm_s16le", "sha256": "61dadcbf644508c9c06a6ee5f43fa7903f41d2c6cd214d7f277c6cafa758b946", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:38:00.910Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": "dcd8a40f-ca45-4ab2-814d-cc2e0d2e022e", "audio": { "id": "dcd8a40f-ca45-4ab2-814d-cc2e0d2e022e", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "61dadcbf644508c9c06a6ee5f43fa7903f41d2c6cd214d7f277c6cafa758b946", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/dcd8a40f-ca45-4ab2-814d-cc2e0d2e022e.wav", "objectSha256": "fb3d47ab6f625f2a2830f67102a4ab685b0c880e38f69424d195e27e9f96c914", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:38:02.895Z" } }, { "id": "7d52e2d0-e5dd-47ff-ac18-4eb7ece2c13e", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 122, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-07T07:38:03.947Z", "recordedAt": "2026-10-07T07:38:03.952Z", "operationId": "202adfe9-c699-4c76-b722-c87dea43e8f4", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "4ada0c2d-ce7b-4fce-9366-d5b92d8a7ab6", "key": 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"name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "1c0d4383e38f10e9e39b8c439209db5c6ea7ec9edb61e80f74fc91086a8efdcb", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/bf8f15fe-0b29-4636-ae6b-79e4efd2879d.wav", "objectSha256": "bcf6d8c5e74eac0a630d10e2aa59f59801c8957d770127a0e4a62c053a012476", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:38:06.896Z" } }, { "id": "cf09d48e-4eb0-4fb4-833a-e43ff04dd9bd", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 130, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-07T07:38:08.798Z", "recordedAt": "2026-10-07T07:38:08.862Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 49929.533482, "type": "speech.started", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "3a17d2ea-3eda-4ec4-8ea9-98dd4c85e932", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 131, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-07T07:38:08.909Z", "recordedAt": "2026-10-07T07:38:08.913Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "db001761-c0aa-4fd1-8e36-871e9e25673c", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/db001761-c0aa-4fd1-8e36-871e9e25673c.wav", "bucket": "livekit-node-stage", "objectSha256": "9412369fea8d5a75fc2ec4e81d9cba0ccbb94714537d68eb37e51ca90257e864" }, "format": "pcm_s16le", "sha256": "f5f3c9fdb24b398d1547594b441108933e91d82abb1862472a937d378bd61418", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "startedAt": "2026-10-07T07:38:06.910Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": "db001761-c0aa-4fd1-8e36-871e9e25673c", "audio": { "id": "db001761-c0aa-4fd1-8e36-871e9e25673c", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f5f3c9fdb24b398d1547594b441108933e91d82abb1862472a937d378bd61418", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/a5bdcffd-a841-445b-9217-6d45cde72200/audio/caller/db001761-c0aa-4fd1-8e36-871e9e25673c.wav", "objectSha256": "9412369fea8d5a75fc2ec4e81d9cba0ccbb94714537d68eb37e51ca90257e864", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-07T07:38:08.896Z" } }, { "id": "42f2dfdb-3eec-4e07-9c2e-517a46f6938f", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 132, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-07T07:38:08.958Z", "recordedAt": "2026-10-07T07:38:09.060Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 50089.533482, "type": "speech.stopped", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "c3fd2776-55b4-4879-8e0c-fad8de91338d", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "8a3a8a93-25eb-4f3e-9e45-7ab678fff27e", "dialogId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "sequence": 133, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-07T07:38:09.310Z", "recordedAt": "2026-10-07T07:38:09.321Z", "operationId": "08e25d34-018d-4cb1-9f8b-faa0e644d8ba", "turnId": null, "participantId": "callee", "payload": { "atMs": 50441.533482, "type": "silence.soft", "sessionId": "ee1e043b-52a2-4cc5-8244-1fc57fd95ced", "silenceId": "c3fd2776-55b4-4879-8e0c-fad8de91338d", 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