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Ja sam Aki, virtuelna savetnica aik banke. 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null, "turnId": "d9aaab1c-9461-4e8c-aff3-f4cefb575242", "participantId": null, "payload": { "text": "Je l' možeš da mi pomogneš sa. 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Mom računu?", "type": "dialog.answer_received", "callId": "a4dde932-1bcc-4b9c-a191-59a704724da3", "turnId": "ad7d9be2-1ec7-4b87-a97a-00fb92b56f79", "dialogId": "34a4b803-3a3e-46fc-8bfc-bc18466f059c", "segmentIds": [ "08889a39-fc13-4506-b6fe-95b7d07ddfcd", "71f14b7b-f8ee-4624-9982-747095f2d1ba", "71be4d6b-19d3-48ea-81f5-38e6749ca8e5" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ab688b49-b71a-43c3-bd9e-c1e067a751e8", "dialogId": "34a4b803-3a3e-46fc-8bfc-bc18466f059c", "sequence": 63, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T15:10:10.707Z", "recordedAt": "2026-10-08T15:10:10.711Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "name", "fragments": [], "lastTurnId": "ad7d9be2-1ec7-4b87-a97a-00fb92b56f79", "jmbgAttempts": 0, "lastQuestion": "ask_name", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, 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