{ "id": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "number": "+381649645574", "direction": "inbound", "room": "phone-_+381649645574_7T3jyyaSVWLx", "status": "ended", "sipCallId": "SCL_2N9USi9ofnf2", "sipStatus": "active", "createdAt": "2026-10-08T11:54:44.380Z", "updatedAt": "2026-10-08T11:56:20.584Z", "answeredAt": "2026-10-08T11:54:44.996Z", "endedAt": "2026-10-08T11:56:20.570Z", "endedReason": "jmbg_failed", "dialog": { "id": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "createdAt": "2026-10-08T11:54:44.380Z", "initialState": { "id": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "turns": [], "inputs": {}, "status": "created", "version": 2, "collected": {}, "agentState": null, "participants": [ { "id": "callee", "kind": "human", "name": "+381649645574", "status": "disconnected" }, { "id": "agent", "kind": "agent", "name": "Aki", "status": "disconnected", "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "template": { "id": "agent:Aki", "name": "Aki", "audios": { "filler": { "text": "Trenutak, molim.", "format": "pcm_s16le", "sha256": "2b362ba7ece7f00d813aa9bf8eef0305d3702ffa3f25819b5174f30b4be6d31d", "channels": 1, "byteLength": 63360, "durationMs": 1320, "sampleRate": 24000 }, "greeting": { "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "format": "pcm_s16le", "sha256": "ab5654ff3bbeff61aead0975537da468c7f2eda8458082a52f31e9db68dce52d", "channels": 1, "byteLength": 422400, "durationMs": 8800, "sampleRate": 24000 } }, "prompts": { "system": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici." }, "latencyCovers": [ { "audioId": "filler", "delayMs": 2000 } ] }, "definition": { "kind": "code", "options": { "latencyFiller": true, "speechProfile": { "speed": 1, "stability": 0.8, "similarityBoost": 0.8 }, "expectedReplyPool": true }, "voicePack": { "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "label": "Aki", "model": "eleven_v4_turbo", "voiceId": "oICC5xEEbDGIZC1LVOOM", "language": "sr", "provider": "elevenlabs" }, "configuration": { "name": "Aki", "timing": { "softMs": 350, "openingMs": 1200, "committedMs": 1100 }, "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "providers": { "ttv": "elevenlabs", "vtt": "soniox", "reply": "openai" }, "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "systemPrompt": "Ајик банка. Provera raspoloživog stanja na kreditnoj kartici." }, "implementation": { "key": "aki", "version": "1" } } } ], "currentSpeakerId": null, "awaitingParticipantId": null }, "lastSequence": 333, "historyStartedAt": "2026-10-08T11:54:44.380Z", "events": [ { "id": "e632f37b-5c3b-4b4e-a437-d24ed23d1596", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 1, "layer": "CALL", "type": "call.created", "version": 1, "occurredAt": "2026-10-08T11:54:44.249Z", "recordedAt": "2026-10-08T11:54:44.380Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "room": "phone-_+381649645574_7T3jyyaSVWLx", "type": "call.created", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "number": "+381649645574", "direction": "inbound" }, "audioId": null, "audio": null }, { "id": "1e42d624-adcb-4f61-8131-5c741a764abe", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 2, "layer": "CALL", "type": "call.connecting", "version": 1, "occurredAt": "2026-10-08T11:54:44.249Z", "recordedAt": "2026-10-08T11:54:44.380Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.connecting", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f" }, "audioId": null, "audio": null }, { "id": "d837859d-e382-442d-b2c4-4719aaf5164a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 3, "layer": "DIALOG", "type": "dialog.started", "version": 1, "occurredAt": "2026-10-08T11:54:44.249Z", "recordedAt": "2026-10-08T11:54:44.380Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "46cf6f90-8cb9-4dfa-9a04-991fc2438c8f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 4, "layer": "CALL", "type": "call.participant_joined", "version": 1, "occurredAt": "2026-10-08T11:54:44.416Z", "recordedAt": "2026-10-08T11:54:44.429Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "call.participant_joined", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6e890a3e-72c7-458e-950d-a0d82bf9cd02", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 5, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-08T11:54:44.416Z", "recordedAt": "2026-10-08T11:54:44.433Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "sipCallId": "SCL_2N9USi9ofnf2", "sipStatus": "ringing" }, "audioId": null, "audio": null }, { "id": "db0466c4-6da0-49d6-8cbb-e89e04c53b9b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 6, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-08T11:54:44.996Z", "recordedAt": "2026-10-08T11:54:45.003Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "sipCallId": "SCL_2N9USi9ofnf2", "sipStatus": "active" }, "audioId": null, "audio": null }, { "id": "b06c4143-5fd4-4261-9a87-07c8379e227c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 7, "layer": "CALL", "type": "call.connected", "version": 1, "occurredAt": "2026-10-08T11:54:44.996Z", "recordedAt": "2026-10-08T11:54:45.006Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.connected", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f" }, "audioId": null, "audio": null }, { "id": "0cc99fe4-4c21-4d03-a47b-2fdc83dae25e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 8, "layer": "L1", "type": "vtt.started", "version": 1, "occurredAt": "2026-10-08T11:54:45.009Z", "recordedAt": "2026-10-08T11:54:45.025Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "mode": "live", "type": "vtt.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "11856b28-66f7-4fd9-88d9-7a64899b09b0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 9, "layer": "DIALOG", "type": "dialog.ready", "version": 1, "occurredAt": "2026-10-08T11:54:45.035Z", "recordedAt": "2026-10-08T11:54:45.042Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "behavior": { "turns": "assertive", "greeting": { "initiative": "submissive", "interruptible": false } }, "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "c4eb601b-5a6d-47ce-b572-3b911c072cfe", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 10, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:54:45.366Z", "recordedAt": "2026-10-08T11:54:45.380Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 647.9110479999999, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "689abf27-a2eb-4f67-b57a-5c4a118fb5a6", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "d3a17883-daf8-4008-be15-41ff5339f42c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 11, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:54:46.135Z", "recordedAt": "2026-10-08T11:54:46.160Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 1416.3530409999994, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "689abf27-a2eb-4f67-b57a-5c4a118fb5a6", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "59312ed4-6b79-49a4-942b-b63fc6b8eb47", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 12, "layer": "L1", "type": "silence.opening", "version": 1, "occurredAt": "2026-10-08T11:54:46.231Z", "recordedAt": "2026-10-08T11:54:46.241Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 1512.3530409999994, "type": "silence.opening", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "689abf27-a2eb-4f67-b57a-5c4a118fb5a6", "durationMs": 1216, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c3622a20-ebbc-4245-b6de-9933e95ef063", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 13, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-08T11:54:46.236Z", "recordedAt": "2026-10-08T11:54:46.249Z", "operationId": null, "turnId": "04e33e02-bf57-418c-b11a-76b4177a9138", "participantId": "agent", "payload": { "kind": "greeting", "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "type": "dialog.turn.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "04e33e02-bf57-418c-b11a-76b4177a9138", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "60fdb628-1b03-48f0-85b9-c508ab167417", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 14, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-08T11:54:46.254Z", "recordedAt": "2026-10-08T11:54:46.258Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "format": "pcm_s16le", "sha256": "ab5654ff3bbeff61aead0975537da468c7f2eda8458082a52f31e9db68dce52d", "channels": 1, "byteLength": 422400, "durationMs": 8800, "sampleRate": 24000 }, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "7479e10f-37e0-4cb3-9041-1920ac958249", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 15, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-08T11:54:46.262Z", "recordedAt": "2026-10-08T11:54:46.268Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "firstFrameAt": "2026-10-08T11:54:46.261Z", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "05e2d1fb-1906-4dbe-97d3-beaa8beaf233", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 16, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:47.086Z", "recordedAt": "2026-10-08T11:54:47.096Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "a9ee4490-7c0d-4bf4-8b92-d4db4ddb15f0", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/a9ee4490-7c0d-4bf4-8b92-d4db4ddb15f0.wav", "bucket": "livekit-node-stage", "objectSha256": "1e4d4ff8c49d90e67fc5bb282e38355df736440777396b84dbb2e1c333e90681" }, "format": "pcm_s16le", "sha256": "4f3379220e756e661a260b5ae4f5b95566773ecd8e6fdcdfca454af1c4db080f", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:45.014Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "a9ee4490-7c0d-4bf4-8b92-d4db4ddb15f0", "audio": { "id": "a9ee4490-7c0d-4bf4-8b92-d4db4ddb15f0", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "4f3379220e756e661a260b5ae4f5b95566773ecd8e6fdcdfca454af1c4db080f", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/a9ee4490-7c0d-4bf4-8b92-d4db4ddb15f0.wav", "objectSha256": "1e4d4ff8c49d90e67fc5bb282e38355df736440777396b84dbb2e1c333e90681", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:47.016Z" } }, { "id": "36901d4f-3e7d-44dd-86df-5580482464e0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 17, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:54:47.052Z", "recordedAt": "2026-10-08T11:54:47.122Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 2333.6566219999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6a56f348-ecad-4ec5-9e83-2ae3a035e323", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 18, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:54:47.436Z", "recordedAt": "2026-10-08T11:54:47.520Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 2717.6566219999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "285dbd35-a642-48d1-8845-7352d7fc411b", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "706da105-81c2-4fc0-8787-4837631a2eee", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 19, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:54:47.756Z", "recordedAt": "2026-10-08T11:54:47.821Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 3037.6566219999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ef19f524-2713-4c58-b1f7-0a11a1214a4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 20, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:48.320Z", "recordedAt": "2026-10-08T11:54:48.325Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "facba457-77d0-4b53-a544-9f11abda1a80", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/facba457-77d0-4b53-a544-9f11abda1a80.wav", "bucket": "livekit-node-stage", "objectSha256": "143457253faed98b8d2189653688c4e908ab80182427535a44edff476d75170b" }, "format": "pcm_s16le", "sha256": "548ff8427ff0caf7aaec207604d33004b8c397d6a2bacd9ab4e79ba858c74d04", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:46.261Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": "facba457-77d0-4b53-a544-9f11abda1a80", "audio": { "id": "facba457-77d0-4b53-a544-9f11abda1a80", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "548ff8427ff0caf7aaec207604d33004b8c397d6a2bacd9ab4e79ba858c74d04", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/facba457-77d0-4b53-a544-9f11abda1a80.wav", "objectSha256": "143457253faed98b8d2189653688c4e908ab80182427535a44edff476d75170b", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:48.301Z" } }, { "id": "5322f307-1641-4d6c-aff4-dd17f64bf89c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 21, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:54:48.844Z", "recordedAt": "2026-10-08T11:54:48.940Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 4125.6566219999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "9f61109a-b497-4072-802a-7e7cc2f30aa7", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "cfb2d362-89a1-43bf-a55e-38f5ea9360b6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 22, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:49.030Z", "recordedAt": "2026-10-08T11:54:49.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "d0ae8340-9b95-4249-ace1-54709c2935a7", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d0ae8340-9b95-4249-ace1-54709c2935a7.wav", "bucket": "livekit-node-stage", "objectSha256": "559ce4f466ba4b44c5bbe6558538cdf98d395135852749ca0fe00b30d9b38407" }, "format": "pcm_s16le", "sha256": "c0018094447ae624535bd05c54f143d4d14e71d7aa5772b8886317013db2085c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:47.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "d0ae8340-9b95-4249-ace1-54709c2935a7", "audio": { "id": "d0ae8340-9b95-4249-ace1-54709c2935a7", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "c0018094447ae624535bd05c54f143d4d14e71d7aa5772b8886317013db2085c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d0ae8340-9b95-4249-ace1-54709c2935a7.wav", "objectSha256": "559ce4f466ba4b44c5bbe6558538cdf98d395135852749ca0fe00b30d9b38407", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:49.015Z" } }, { "id": "96b87f12-f46a-4c75-8a61-0f3bbf1a56c5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 23, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:54:49.196Z", "recordedAt": "2026-10-08T11:54:49.201Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 4477.656621999999, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "9f61109a-b497-4072-802a-7e7cc2f30aa7", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c73b78d5-b7a7-4b67-b1c4-0bc3cd894ed1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 24, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:54:49.341Z", "recordedAt": "2026-10-08T11:54:49.346Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "5e80a726-43d6-400a-b6af-c4ae7f9dbd4a", "participantId": "callee", "payload": { "text": "Dobar dan, dobrodošli u live.", "type": "vtt.transcript.delta", "turnId": "5e80a726-43d6-400a-b6af-c4ae7f9dbd4a", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "782327e0-0257-4c6e-b464-b3186180e3b0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 25, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:54:49.349Z", "recordedAt": "2026-10-08T11:54:49.355Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "5e80a726-43d6-400a-b6af-c4ae7f9dbd4a", "participantId": "callee", "payload": { "text": "Dobar dan, dobrodošli u live.", "type": "vtt.transcript.completed", "turnId": "5e80a726-43d6-400a-b6af-c4ae7f9dbd4a", "endedAt": "2026-10-08T11:54:48.844Z", "segmentId": "1e5c1d5e-01cb-4c72-a8f4-f8bdae0e0ec9", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:47.052Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "fe7d4571-6579-4b82-8ca8-325decb810fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 26, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:54:49.548Z", "recordedAt": "2026-10-08T11:54:49.600Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 4829.656621999999, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c27c28a7-ba10-4dd4-8f4b-4a57f612dc35", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 27, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:54:49.772Z", "recordedAt": "2026-10-08T11:54:49.860Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 5053.656621999999, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "1c8e2485-d22c-4440-b8ff-fb97b32d7428", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "98b8312f-0e93-4559-a30d-fb7e39ed8b31", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 28, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:54:50.124Z", "recordedAt": "2026-10-08T11:54:50.121Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 5405.656621999999, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "1c8e2485-d22c-4440-b8ff-fb97b32d7428", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ca066907-e6fd-4235-8756-5a6f37866901", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 29, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:54:50.244Z", "recordedAt": "2026-10-08T11:54:50.248Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "9a9ccb04-0547-4527-91ef-a705414fdb41", "participantId": "callee", "payload": { "text": " Ja sam.", "type": "vtt.transcript.delta", "turnId": "9a9ccb04-0547-4527-91ef-a705414fdb41", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "0186fc67-a211-44e0-b657-08470704ecd4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 30, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:54:50.251Z", "recordedAt": "2026-10-08T11:54:50.254Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "9a9ccb04-0547-4527-91ef-a705414fdb41", "participantId": "callee", "payload": { "text": "Ja sam.", "type": "vtt.transcript.completed", "turnId": "9a9ccb04-0547-4527-91ef-a705414fdb41", "endedAt": "2026-10-08T11:54:49.772Z", "segmentId": "51e2be38-65dd-4bce-8a19-369f61da6842", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:49.548Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4bb7dbf0-bb26-49a7-aae0-6f4217b5535f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 31, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:50.320Z", "recordedAt": "2026-10-08T11:54:50.325Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "fc15c08d-13f1-48a9-9ac0-2bc1db374eb0", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/fc15c08d-13f1-48a9-9ac0-2bc1db374eb0.wav", "bucket": "livekit-node-stage", "objectSha256": "05ee6c146760c9cfb59e9b4de223657514161fda5421b8dbc45851b2efed41ad" }, "format": "pcm_s16le", "sha256": "c05b1c4ee0c51beb442f7dff32c767f61552899b0ca05409643acde556e795a2", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:48.261Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": "fc15c08d-13f1-48a9-9ac0-2bc1db374eb0", "audio": { "id": "fc15c08d-13f1-48a9-9ac0-2bc1db374eb0", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "c05b1c4ee0c51beb442f7dff32c767f61552899b0ca05409643acde556e795a2", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/fc15c08d-13f1-48a9-9ac0-2bc1db374eb0.wav", "objectSha256": "05ee6c146760c9cfb59e9b4de223657514161fda5421b8dbc45851b2efed41ad", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:50.301Z" } }, { "id": "d061ea92-e0df-451f-b2d3-73b70e729860", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 32, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:54:50.892Z", "recordedAt": "2026-10-08T11:54:50.879Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 6173.656621999999, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "1c8e2485-d22c-4440-b8ff-fb97b32d7428", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "89191b93-8564-4a39-9bb6-f3254d4794c0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 33, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:51.033Z", "recordedAt": "2026-10-08T11:54:51.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "b46fdddf-db3f-485d-ab49-2c6f80428891", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b46fdddf-db3f-485d-ab49-2c6f80428891.wav", "bucket": "livekit-node-stage", "objectSha256": "c3fa28ce96f4d74d9d0d3985927056fc639bdc7206b044d0adfe1f2aa0a3c2a0" }, "format": "pcm_s16le", "sha256": "f4738edd973d329dda10e7d1b783bd25854d999c447c5a821c5de66b79ebd892", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:49.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "b46fdddf-db3f-485d-ab49-2c6f80428891", "audio": { "id": "b46fdddf-db3f-485d-ab49-2c6f80428891", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f4738edd973d329dda10e7d1b783bd25854d999c447c5a821c5de66b79ebd892", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b46fdddf-db3f-485d-ab49-2c6f80428891.wav", "objectSha256": "c3fa28ce96f4d74d9d0d3985927056fc639bdc7206b044d0adfe1f2aa0a3c2a0", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:51.014Z" } }, { "id": "f79bba0f-3bdb-4c6d-bbf1-753b07f34b7a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 34, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:52.326Z", "recordedAt": "2026-10-08T11:54:52.332Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "6638959b-18a2-4dbe-b001-bc7803425730", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/6638959b-18a2-4dbe-b001-bc7803425730.wav", "bucket": "livekit-node-stage", "objectSha256": "9dbbbce6fd2b393c0f09d30fb722f066a6b9ba0ad4c198a3b294fa86310be848" }, "format": "pcm_s16le", "sha256": "6bbe2f99fda32135f2abc96f6b6c78e892a7eb9271a2c8d273dd925c6779e92c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:50.261Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": "6638959b-18a2-4dbe-b001-bc7803425730", "audio": { "id": "6638959b-18a2-4dbe-b001-bc7803425730", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "6bbe2f99fda32135f2abc96f6b6c78e892a7eb9271a2c8d273dd925c6779e92c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/6638959b-18a2-4dbe-b001-bc7803425730.wav", "objectSha256": "9dbbbce6fd2b393c0f09d30fb722f066a6b9ba0ad4c198a3b294fa86310be848", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:52.301Z" } }, { "id": "78ef2596-673d-42b4-ad06-49d955319337", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 35, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:53.033Z", "recordedAt": "2026-10-08T11:54:53.039Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "29ac9c32-7616-4dfb-aef0-433e87972880", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/29ac9c32-7616-4dfb-aef0-433e87972880.wav", "bucket": "livekit-node-stage", "objectSha256": "5b76d50e30640b66ebbccdd7f336993d48509b572f0cde9fc2aadffa86183b82" }, "format": "pcm_s16le", "sha256": "f249eb41428d0f694286345fd4f7a7547071a906a61a54583b1c7bf345fb28c4", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:51.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "29ac9c32-7616-4dfb-aef0-433e87972880", "audio": { "id": "29ac9c32-7616-4dfb-aef0-433e87972880", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f249eb41428d0f694286345fd4f7a7547071a906a61a54583b1c7bf345fb28c4", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/29ac9c32-7616-4dfb-aef0-433e87972880.wav", "objectSha256": "5b76d50e30640b66ebbccdd7f336993d48509b572f0cde9fc2aadffa86183b82", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:53.014Z" } }, { "id": "87a8482e-2a8b-4855-b6a5-d70557ea1435", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 36, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:54.316Z", "recordedAt": "2026-10-08T11:54:54.321Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "cf8dddf0-b405-40c4-8a81-4fadbeaf3ca3", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/cf8dddf0-b405-40c4-8a81-4fadbeaf3ca3.wav", "bucket": "livekit-node-stage", "objectSha256": "31730d2656de5845af22d2ece5cf49e0a20b1cc8d5f56e0e24f8a43255c4f1d3" }, "format": "pcm_s16le", "sha256": "614f9da7f7c3508e3ec99659826b0d076737423df0d7cdf978f755a76da8d6d4", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:52.261Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": "cf8dddf0-b405-40c4-8a81-4fadbeaf3ca3", "audio": { "id": "cf8dddf0-b405-40c4-8a81-4fadbeaf3ca3", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "614f9da7f7c3508e3ec99659826b0d076737423df0d7cdf978f755a76da8d6d4", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/cf8dddf0-b405-40c4-8a81-4fadbeaf3ca3.wav", "objectSha256": "31730d2656de5845af22d2ece5cf49e0a20b1cc8d5f56e0e24f8a43255c4f1d3", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:54.301Z" } }, { "id": "85c5b833-9157-48e8-b781-81a304f7a4b0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 37, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:55.029Z", "recordedAt": "2026-10-08T11:54:55.035Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "c470b00b-ddc9-42f3-b36e-494f4ba95716", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c470b00b-ddc9-42f3-b36e-494f4ba95716.wav", "bucket": "livekit-node-stage", "objectSha256": "a9dea59f434502a59ab0b73361e5470cc9d1df115fb1339516cff6a86095a3da" }, "format": "pcm_s16le", "sha256": "5fe49d2719e891b18c92b6a00682af3dc8e48b95b9d49dd28d62d7ca481671f5", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:53.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "c470b00b-ddc9-42f3-b36e-494f4ba95716", "audio": { "id": "c470b00b-ddc9-42f3-b36e-494f4ba95716", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "5fe49d2719e891b18c92b6a00682af3dc8e48b95b9d49dd28d62d7ca481671f5", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c470b00b-ddc9-42f3-b36e-494f4ba95716.wav", "objectSha256": "a9dea59f434502a59ab0b73361e5470cc9d1df115fb1339516cff6a86095a3da", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:55.015Z" } }, { "id": "aec59329-850d-43ad-baf9-280f75a4466d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 38, "layer": "L1", "type": "audio.playback.finished", "version": 1, "occurredAt": "2026-10-08T11:54:55.362Z", "recordedAt": "2026-10-08T11:54:55.366Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "4e606eb9-a702-4639-9302-8efef799b832", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 39, "layer": "DIALOG", "type": "dialog.turn.completed", "version": 1, "occurredAt": "2026-10-08T11:54:55.372Z", "recordedAt": "2026-10-08T11:54:55.377Z", "operationId": null, "turnId": "04e33e02-bf57-418c-b11a-76b4177a9138", "participantId": "agent", "payload": { "kind": "greeting", "text": "Dobar dan, dobro došli u Ајик банку. Ja sam Aki, virtuelna savetnica za proveru stanja na kreditnoj kartici. Kako mogu da Vam pomognem?", "type": "dialog.turn.completed", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "04e33e02-bf57-418c-b11a-76b4177a9138", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "435ef541-6361-4b0c-a999-39cf6c8dc326", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 40, "layer": "DIALOG", "type": "dialog.awaiting_answer", "version": 1, "occurredAt": "2026-10-08T11:54:55.382Z", "recordedAt": "2026-10-08T11:54:55.387Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "dialog.awaiting_answer", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "a5590ae3-f419-44a2-bb18-4a11950bb51a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 41, "layer": "DIALOG", "type": "dialog.goal.started", "version": 1, "occurredAt": "2026-10-08T11:54:55.389Z", "recordedAt": "2026-10-08T11:54:55.392Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "name": "Credit card balance", "type": "dialog.goal.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "goalId": "aki.balance", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "goalIndex": 0 }, "audioId": null, "audio": null }, { "id": "43491847-3f67-405c-9ad8-9d3295048f82", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 42, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:54:55.395Z", "recordedAt": "2026-10-08T11:54:55.399Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "opening", "fragments": [], "jmbgAttempts": 0, "lastQuestion": "help", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0, "greetingInterrupted": false }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "eba6b69b-4fe0-4dc4-813e-18c282227892", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 43, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:55.396Z", "recordedAt": "2026-10-08T11:54:55.414Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "65e38b9a-7825-4471-8214-92b849161708", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/65e38b9a-7825-4471-8214-92b849161708.wav", "bucket": "livekit-node-stage", "objectSha256": "6b2e22f90ce25716ebe37bb547a2321cb0a654b2b74a0506a1650fd5a7e92c10" }, "format": "pcm_s16le", "sha256": "d7eea605927a4b57c900748faa53a143caeae6e754386e105e4884ce1e79580c", "channels": 1, "byteLength": 52800, "durationMs": 1100, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:54.261Z", "operationId": "c155f44d-efbd-4e8c-95fe-2b49de74f10a", "participantId": "agent" }, "audioId": "65e38b9a-7825-4471-8214-92b849161708", "audio": { "id": "65e38b9a-7825-4471-8214-92b849161708", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "d7eea605927a4b57c900748faa53a143caeae6e754386e105e4884ce1e79580c", "byteLength": 52800, "durationMs": 1100, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/65e38b9a-7825-4471-8214-92b849161708.wav", "objectSha256": "6b2e22f90ce25716ebe37bb547a2321cb0a654b2b74a0506a1650fd5a7e92c10", "objectByteLength": 52844, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:55.372Z" } }, { "id": "e604cc84-6d14-44f7-a57e-11b8eb84cacb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 44, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:54:55.409Z", "recordedAt": "2026-10-08T11:54:55.420Z", "operationId": null, "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "participantId": null, "payload": { "text": "Dobar dan, dobrodošli u live. Ja sam.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "1e5c1d5e-01cb-4c72-a8f4-f8bdae0e0ec9", "51e2be38-65dd-4bce-8a19-369f61da6842" ] }, "audioId": null, "audio": null }, { "id": "25996958-ff63-4bf0-929e-5ddb3c8d6922", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 45, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:54:55.424Z", "recordedAt": "2026-10-08T11:54:55.429Z", "operationId": "627fb76a-7533-46cc-9a03-239883b427dc", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "627fb76a-7533-46cc-9a03-239883b427dc", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b2cad040-eae8-4e89-9696-1dd0fd279f18", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 46, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:54:56.876Z", "recordedAt": "2026-10-08T11:54:56.944Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 12157.656621999999, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "d76a8b0d-1af6-4a18-b7d0-a96720d02167", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 47, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:54:56.938Z", "recordedAt": "2026-10-08T11:54:56.949Z", "operationId": null, "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "0b1a3553-e430-4683-83b0-6d76f09a7277", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 48, "layer": "L1", "type": "regression.cancelled", "version": 1, "occurredAt": "2026-10-08T11:54:56.939Z", "recordedAt": "2026-10-08T11:54:56.956Z", "operationId": "627fb76a-7533-46cc-9a03-239883b427dc", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "participantId": "agent", "payload": { "type": "regression.cancelled", "goalId": "aki.balance", "turnId": "9f9c9853-d06d-489c-84d0-a0c50db2bd05", "purpose": "goal_regression", "provider": "openai", "elapsedMs": 1514.4642999999996, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "627fb76a-7533-46cc-9a03-239883b427dc", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "aad63ef2-d95c-4c5b-978a-d0e99f49692b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 49, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:57.030Z", "recordedAt": "2026-10-08T11:54:57.038Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "b13aa7f2-b970-4269-91e4-1d34b526db09", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b13aa7f2-b970-4269-91e4-1d34b526db09.wav", "bucket": "livekit-node-stage", "objectSha256": "0d439ad635e965aeedfcbc061fe1bf3fc81d40ef6913b13d33bc20f85f12709c" }, "format": "pcm_s16le", "sha256": "9b1cc3ff395ab137d51ead645f686f1f126fbdc0aaa00b0e93759c9269b83a97", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:55.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "b13aa7f2-b970-4269-91e4-1d34b526db09", "audio": { "id": "b13aa7f2-b970-4269-91e4-1d34b526db09", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "9b1cc3ff395ab137d51ead645f686f1f126fbdc0aaa00b0e93759c9269b83a97", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b13aa7f2-b970-4269-91e4-1d34b526db09.wav", "objectSha256": "0d439ad635e965aeedfcbc061fe1bf3fc81d40ef6913b13d33bc20f85f12709c", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:57.015Z" } }, { "id": "47b8b21a-a703-46f2-8772-df2140becf56", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 50, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:54:59.029Z", "recordedAt": "2026-10-08T11:54:59.035Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "c1e0d574-851a-4106-922d-42521a8c0222", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c1e0d574-851a-4106-922d-42521a8c0222.wav", "bucket": "livekit-node-stage", "objectSha256": "35b5ee0fea799ccc34e24db443e4e945cafebaeb50d8bc03c1c942bac5057713" }, "format": "pcm_s16le", "sha256": "3f6011672e842352bc47202091383bd53693af553ecbe69dcc868f51bc4783a2", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:57.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "c1e0d574-851a-4106-922d-42521a8c0222", "audio": { "id": "c1e0d574-851a-4106-922d-42521a8c0222", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "3f6011672e842352bc47202091383bd53693af553ecbe69dcc868f51bc4783a2", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c1e0d574-851a-4106-922d-42521a8c0222.wav", "objectSha256": "35b5ee0fea799ccc34e24db443e4e945cafebaeb50d8bc03c1c942bac5057713", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:54:59.014Z" } }, { "id": "02504424-91ab-4cb5-871f-7ab47aee3d92", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 51, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:54:58.988Z", "recordedAt": "2026-10-08T11:54:59.080Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 14269.656621999999, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "bedfe915-e9bc-4b25-b6a1-0cbb2e7eb3e8", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "643c989c-9b29-40f7-8a12-1deb6bcea6f5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 52, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:54:59.244Z", "recordedAt": "2026-10-08T11:54:59.299Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 14525.656621999999, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "f8aea938-5534-486c-b61d-fdab0f4720cf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 53, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:00.140Z", "recordedAt": "2026-10-08T11:55:00.239Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 15421.656621999999, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c524dbde-44cf-458f-8f97-f752a1766fa2", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "40d22742-5dc0-4b62-acdd-c28502be168a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 54, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:00.492Z", "recordedAt": "2026-10-08T11:55:00.483Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 15773.656621999999, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c524dbde-44cf-458f-8f97-f752a1766fa2", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "afc41ce8-4dd8-484f-87b9-d9948855bd5a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 55, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:00.660Z", "recordedAt": "2026-10-08T11:55:00.664Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "625d59c7-d884-4509-9524-d92b3dca2c30", "participantId": "callee", "payload": { "text": " Zdravo, Aki. Hoću da proverim koliko je stanje na mom računu.", "type": "vtt.transcript.delta", "turnId": "625d59c7-d884-4509-9524-d92b3dca2c30", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "56647df8-4f00-4002-86c4-2375e9137b56", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 56, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:00.666Z", "recordedAt": "2026-10-08T11:55:00.670Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "625d59c7-d884-4509-9524-d92b3dca2c30", "participantId": "callee", "payload": { "text": "Zdravo, Aki. Hoću da proverim koliko je stanje na mom računu.", "type": "vtt.transcript.completed", "turnId": "625d59c7-d884-4509-9524-d92b3dca2c30", "endedAt": "2026-10-08T11:55:00.140Z", "segmentId": "4582207e-7feb-40c3-ba75-2b53a8da3800", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:56.876Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c6e4077e-1ca7-4b31-b565-55e27d990bcf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 57, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:00.673Z", "recordedAt": "2026-10-08T11:55:00.677Z", "operationId": null, "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": null, "payload": { "text": "Dobar dan, dobrodošli u live. Ja sam. Zdravo, Aki. Hoću da proverim koliko je stanje na mom računu.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "1e5c1d5e-01cb-4c72-a8f4-f8bdae0e0ec9", "51e2be38-65dd-4bce-8a19-369f61da6842", "4582207e-7feb-40c3-ba75-2b53a8da3800" ] }, "audioId": null, "audio": null }, { "id": "d53396e8-b109-4f1e-81b3-f5d031f196e0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 58, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:00.679Z", "recordedAt": "2026-10-08T11:55:00.683Z", "operationId": "d5b6062b-2058-4af5-9a61-7e753a4eaf9c", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "d5b6062b-2058-4af5-9a61-7e753a4eaf9c", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "af0019bf-b23c-4bc8-9d23-a2900c54e984", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 59, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:01.028Z", "recordedAt": "2026-10-08T11:55:01.037Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "bc7346a5-f527-4cbc-9177-8d8470b4cfda", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/bc7346a5-f527-4cbc-9177-8d8470b4cfda.wav", "bucket": "livekit-node-stage", "objectSha256": "8ff21a4c949bcfaa5e7aed269f947d6637a0797409c89424c842ee0c21384341" }, "format": "pcm_s16le", "sha256": "9f520deed8db4e6c33620cdad2b4e7fbd92bc32c3eee909700d7670cf613983b", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:54:59.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "bc7346a5-f527-4cbc-9177-8d8470b4cfda", "audio": { "id": "bc7346a5-f527-4cbc-9177-8d8470b4cfda", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "9f520deed8db4e6c33620cdad2b4e7fbd92bc32c3eee909700d7670cf613983b", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/bc7346a5-f527-4cbc-9177-8d8470b4cfda.wav", "objectSha256": "8ff21a4c949bcfaa5e7aed269f947d6637a0797409c89424c842ee0c21384341", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:01.014Z" } }, { "id": "cc5b5598-2a64-4f7b-a001-d79d63a73f8d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 60, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:01.260Z", "recordedAt": "2026-10-08T11:55:01.260Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 16541.656622, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c524dbde-44cf-458f-8f97-f752a1766fa2", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "3fe72422-0836-40c5-9e1e-dff05024c087", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 61, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-08T11:55:01.517Z", "recordedAt": "2026-10-08T11:55:01.521Z", "operationId": "d5b6062b-2058-4af5-9a61-7e753a4eaf9c", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "balance", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 837.4345630000025, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "d5b6062b-2058-4af5-9a61-7e753a4eaf9c", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "591ac0cd-63c1-4bfc-a4f3-4024a0890ad4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 62, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-08T11:55:01.526Z", "recordedAt": "2026-10-08T11:55:01.531Z", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "type": "ttv.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "17169a51-b1fe-4af6-b332-e4abcd92315a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 63, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-08T11:55:01.710Z", "recordedAt": "2026-10-08T11:55:01.715Z", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 176.8584320000009, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b57d49d0-0150-4133-a447-5be6b39753ac", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 64, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-08T11:55:02.547Z", "recordedAt": "2026-10-08T11:55:02.552Z", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "6f0a1b7d-059f-48e6-813e-b4e59b4068a4", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "649820fb-87cb-47d3-8b83-fd66b22dcc56", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 65, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:02.578Z", "recordedAt": "2026-10-08T11:55:02.583Z", "operationId": null, "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": null, "payload": { "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "1e5c1d5e-01cb-4c72-a8f4-f8bdae0e0ec9", "51e2be38-65dd-4bce-8a19-369f61da6842", "4582207e-7feb-40c3-ba75-2b53a8da3800" ] }, "audioId": null, "audio": null }, { "id": "17d0d444-83c2-46af-b472-0b1df07d0754", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 66, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:02.587Z", "recordedAt": "2026-10-08T11:55:02.591Z", "operationId": null, "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": "callee", "payload": { "text": "Dobar dan, dobrodošli u live. Ja sam. Zdravo, Aki. Hoću da proverim koliko je stanje na mom računu.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "1e5c1d5e-01cb-4c72-a8f4-f8bdae0e0ec9", "51e2be38-65dd-4bce-8a19-369f61da6842", "4582207e-7feb-40c3-ba75-2b53a8da3800" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "cb0f68a0-af3d-4914-9976-4d1ca6f74fd1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 67, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:02.595Z", "recordedAt": "2026-10-08T11:55:02.599Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "name", "fragments": [], "lastTurnId": "066238f0-47d1-41ba-821e-e874adf93811", "jmbgAttempts": 0, "lastQuestion": "ask_name", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "9c5753e9-2f7b-4712-98d9-a504eb861f90", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 68, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-08T11:55:02.602Z", "recordedAt": "2026-10-08T11:55:02.607Z", "operationId": null, "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": "agent", "payload": { "kind": "response", "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "type": "dialog.turn.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "db6234ad-6cfa-41af-9fb4-6a5308ba05d3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 69, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-08T11:55:02.610Z", "recordedAt": "2026-10-08T11:55:02.617Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "asset": { "id": "9c868619-3030-4728-82d6-263822b194c2", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/9c868619-3030-4728-82d6-263822b194c2.wav", "bucket": "livekit-node-stage", "objectSha256": "58e4be0f3bc603d8fef7ee1dc9b7e4585f5161948c536679089571b86907dd24" }, "format": "pcm_s16le", "sha256": "69e4f9df853a42b6d7e86a50ab2e878b42bc30c3fd4dcce00ff61528b388f07d", "channels": 1, "byteLength": 188160, "durationMs": 3920, "sampleRate": 24000 }, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "participantId": "agent" }, "audioId": "9c868619-3030-4728-82d6-263822b194c2", "audio": { "id": "9c868619-3030-4728-82d6-263822b194c2", "name": "agent-response", "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "69e4f9df853a42b6d7e86a50ab2e878b42bc30c3fd4dcce00ff61528b388f07d", "byteLength": 188160, "durationMs": 3920, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/9c868619-3030-4728-82d6-263822b194c2.wav", "objectSha256": "58e4be0f3bc603d8fef7ee1dc9b7e4585f5161948c536679089571b86907dd24", "objectByteLength": 188204, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:02.556Z" } }, { "id": "75ea5f87-dfd9-40de-9d78-4eb6a7ce9d25", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 70, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-08T11:55:02.621Z", "recordedAt": "2026-10-08T11:55:02.627Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "firstFrameAt": "2026-10-08T11:55:02.620Z", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "7ea1eb5f-dfd9-4630-8017-8eec23d1a878", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 71, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:03.032Z", "recordedAt": "2026-10-08T11:55:03.038Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "1f3ed2b2-c117-4ad3-97f3-aaf300921247", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/1f3ed2b2-c117-4ad3-97f3-aaf300921247.wav", "bucket": "livekit-node-stage", "objectSha256": "95b599e76178b95daf5cf155610e018c2421f6304a5333edbfbf249e28cb6d41" }, "format": "pcm_s16le", "sha256": "16d31910cae3aa4e2254db406d197c2dfbdc6059f9ae3421498e81cd5cb0e4fa", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:01.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "1f3ed2b2-c117-4ad3-97f3-aaf300921247", "audio": { "id": "1f3ed2b2-c117-4ad3-97f3-aaf300921247", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "16d31910cae3aa4e2254db406d197c2dfbdc6059f9ae3421498e81cd5cb0e4fa", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/1f3ed2b2-c117-4ad3-97f3-aaf300921247.wav", "objectSha256": "95b599e76178b95daf5cf155610e018c2421f6304a5333edbfbf249e28cb6d41", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:03.015Z" } }, { "id": "ffd9ee6e-8086-4499-aba4-aa61686557cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 72, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:04.680Z", "recordedAt": "2026-10-08T11:55:04.686Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "a52522a9-0604-4ba1-afca-2ff9110f0861", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/a52522a9-0604-4ba1-afca-2ff9110f0861.wav", "bucket": "livekit-node-stage", "objectSha256": "b1e41fcd715fcc6de05b6a3a751c30201d2700da9dcacdcd4d25e36662e2d65f" }, "format": "pcm_s16le", "sha256": "cad5e4f1e7dc97af5481c5eca0451b6e97eb7b27d8d951edeeb63bfbce57d671", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:02.620Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "participantId": "agent" }, "audioId": "a52522a9-0604-4ba1-afca-2ff9110f0861", "audio": { "id": "a52522a9-0604-4ba1-afca-2ff9110f0861", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "cad5e4f1e7dc97af5481c5eca0451b6e97eb7b27d8d951edeeb63bfbce57d671", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/a52522a9-0604-4ba1-afca-2ff9110f0861.wav", "objectSha256": "b1e41fcd715fcc6de05b6a3a751c30201d2700da9dcacdcd4d25e36662e2d65f", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:04.661Z" } }, { "id": "dcca2e12-862d-4d1f-b307-f5f453a9f21b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 73, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:05.032Z", "recordedAt": "2026-10-08T11:55:05.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "07f96972-ba48-499a-8d51-01924ff8919d", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/07f96972-ba48-499a-8d51-01924ff8919d.wav", "bucket": "livekit-node-stage", "objectSha256": "afb0583c7b458b68fea0e35b31621c1ff2eadfec3756d2e188d2da3d270caf8a" }, "format": "pcm_s16le", "sha256": "881a54905011002532750a66785c150a45ab8c090eb8fd1c21fe38a2d2f2bc1a", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:03.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "07f96972-ba48-499a-8d51-01924ff8919d", "audio": { "id": "07f96972-ba48-499a-8d51-01924ff8919d", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "881a54905011002532750a66785c150a45ab8c090eb8fd1c21fe38a2d2f2bc1a", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/07f96972-ba48-499a-8d51-01924ff8919d.wav", "objectSha256": "afb0583c7b458b68fea0e35b31621c1ff2eadfec3756d2e188d2da3d270caf8a", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:05.014Z" } }, { "id": "91647dd2-6d3f-4a77-b9af-5b8b40aa9ff7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 74, "layer": "L1", "type": "audio.playback.finished", "version": 1, "occurredAt": "2026-10-08T11:55:06.840Z", "recordedAt": "2026-10-08T11:55:06.845Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "0970c356-6706-4988-a201-1cb5e148398f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 75, "layer": "DIALOG", "type": "dialog.turn.completed", "version": 1, "occurredAt": "2026-10-08T11:55:06.851Z", "recordedAt": "2026-10-08T11:55:06.861Z", "operationId": null, "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "participantId": "agent", "payload": { "kind": "response", "text": "Za proveru stanja, recite mi, molim Vas, svoje ime i prezime.", "type": "dialog.turn.completed", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "066238f0-47d1-41ba-821e-e874adf93811", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b9867f21-792d-4e37-87b4-0d1a58a8e337", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 76, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:06.864Z", "recordedAt": "2026-10-08T11:55:06.870Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "phase": "name", "fragments": [], "lastPhrase": "ask_name", "interrupted": false, "jmbgAttempts": 0, "lastQuestion": "ask_name", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "3b56ccb4-3b24-4694-a3d5-fcbef876e31b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 77, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:06.868Z", "recordedAt": "2026-10-08T11:55:06.881Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "36757340-2a05-4c8b-a5f8-77e5f92970e8", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/36757340-2a05-4c8b-a5f8-77e5f92970e8.wav", "bucket": "livekit-node-stage", "objectSha256": "b3e881047658ce290f11ccd3be01dec107cb8ca0d0670be92a5f128cad634695" }, "format": "pcm_s16le", "sha256": "170dd7b390daed2afc77b1e2ead3149667b77c5ec1c1e6a27e53291e2e67aed9", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:04.620Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "participantId": "agent" }, "audioId": "36757340-2a05-4c8b-a5f8-77e5f92970e8", "audio": { "id": "36757340-2a05-4c8b-a5f8-77e5f92970e8", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "170dd7b390daed2afc77b1e2ead3149667b77c5ec1c1e6a27e53291e2e67aed9", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/36757340-2a05-4c8b-a5f8-77e5f92970e8.wav", "objectSha256": "b3e881047658ce290f11ccd3be01dec107cb8ca0d0670be92a5f128cad634695", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:06.851Z" } }, { "id": "c29eac84-8c78-46a0-b124-08b0b0310dca", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 78, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:06.895Z", "recordedAt": "2026-10-08T11:55:06.901Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "293bcbad-7c80-4d86-a91c-b72fd31801df", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/293bcbad-7c80-4d86-a91c-b72fd31801df.wav", "bucket": "livekit-node-stage", "objectSha256": "eec496105fb170aa84bf3e746b53304423d35df747acb7a1eb422728ab3e13fc" }, "format": "pcm_s16le", "sha256": "9428e9b2c29630a92cb5792eebb11155973343f9d9350b8637f4f21c95ba7748", "channels": 1, "byteLength": 10560, "durationMs": 220, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:06.620Z", "operationId": "f0c21473-4fd2-4518-b4d2-6ef21c9fd72d", "participantId": "agent" }, "audioId": "293bcbad-7c80-4d86-a91c-b72fd31801df", "audio": { "id": "293bcbad-7c80-4d86-a91c-b72fd31801df", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "9428e9b2c29630a92cb5792eebb11155973343f9d9350b8637f4f21c95ba7748", "byteLength": 10560, "durationMs": 220, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/293bcbad-7c80-4d86-a91c-b72fd31801df.wav", "objectSha256": "eec496105fb170aa84bf3e746b53304423d35df747acb7a1eb422728ab3e13fc", "objectByteLength": 10604, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:06.884Z" } }, { "id": "1ce863ee-d3e0-4da4-b5bd-276558b4ef7d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 79, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:07.029Z", "recordedAt": "2026-10-08T11:55:07.035Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "3042be09-d6ff-4348-a637-27e6ff01a74a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3042be09-d6ff-4348-a637-27e6ff01a74a.wav", "bucket": "livekit-node-stage", "objectSha256": "8cc7e64f97dd62397d0872a666b7117d24deb1aeae3ced06c4e1486f0fabc637" }, "format": "pcm_s16le", "sha256": "1c5a3617090d9e914e0fc5981f83c50b4ecf42e15dc34b9884ad5ded4dca504a", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:05.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "3042be09-d6ff-4348-a637-27e6ff01a74a", "audio": { "id": "3042be09-d6ff-4348-a637-27e6ff01a74a", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "1c5a3617090d9e914e0fc5981f83c50b4ecf42e15dc34b9884ad5ded4dca504a", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3042be09-d6ff-4348-a637-27e6ff01a74a.wav", "objectSha256": "8cc7e64f97dd62397d0872a666b7117d24deb1aeae3ced06c4e1486f0fabc637", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:07.014Z" } }, { "id": "a6050238-c4c5-42cf-8ea4-02c3c19e01b6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 80, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:09.027Z", "recordedAt": "2026-10-08T11:55:09.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "bc7ddb03-f6aa-403c-b8fe-43fba2d1679a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/bc7ddb03-f6aa-403c-b8fe-43fba2d1679a.wav", "bucket": "livekit-node-stage", "objectSha256": "190a1b7361f074520af41b9e365db77daeecfba22a431067b8eac74a8e440fa1" }, "format": "pcm_s16le", "sha256": "f08a3991ceca9df3fa4b2929db4c4e61f672e1f390ffb125daa17dbca80c88ab", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:07.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "bc7ddb03-f6aa-403c-b8fe-43fba2d1679a", "audio": { "id": "bc7ddb03-f6aa-403c-b8fe-43fba2d1679a", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f08a3991ceca9df3fa4b2929db4c4e61f672e1f390ffb125daa17dbca80c88ab", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/bc7ddb03-f6aa-403c-b8fe-43fba2d1679a.wav", "objectSha256": "190a1b7361f074520af41b9e365db77daeecfba22a431067b8eac74a8e440fa1", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:09.014Z" } }, { "id": "7edfe58e-0f09-4f5b-a527-c4cb58a7f092", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 81, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:09.228Z", "recordedAt": "2026-10-08T11:55:09.280Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 24509.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "69d1691f-b707-471d-b9d4-e921cb814d47", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 82, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:09.964Z", "recordedAt": "2026-10-08T11:55:10.059Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 25245.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "18054eef-340d-4720-96c3-445b75c75cf4", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4188d809-512f-4fd7-922c-eb969d8352e5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 83, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:10.316Z", "recordedAt": "2026-10-08T11:55:10.320Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 25597.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "18054eef-340d-4720-96c3-445b75c75cf4", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "b287c558-c238-4e5c-97f5-489ce4ea0c84", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 84, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:10.499Z", "recordedAt": "2026-10-08T11:55:10.504Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "42769e49-4447-4c74-b331-fddcd4fd471f", "participantId": "callee", "payload": { "text": " Stefan Milošević.", "type": "vtt.transcript.delta", "turnId": "42769e49-4447-4c74-b331-fddcd4fd471f", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "771e9545-4373-488e-80a4-100932a2a3a1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 85, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:10.506Z", "recordedAt": "2026-10-08T11:55:10.511Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "42769e49-4447-4c74-b331-fddcd4fd471f", "participantId": "callee", "payload": { "text": "Stefan Milošević.", "type": "vtt.transcript.completed", "turnId": "42769e49-4447-4c74-b331-fddcd4fd471f", "endedAt": "2026-10-08T11:55:09.964Z", "segmentId": "cbccc317-4e1e-4e37-a8d0-4cf77694e9c2", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:09.228Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4d0f928d-08b6-469e-b6ef-b94aae359a37", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 86, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:10.514Z", "recordedAt": "2026-10-08T11:55:10.518Z", "operationId": null, "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": null, "payload": { "text": "Stefan Milošević.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "cbccc317-4e1e-4e37-a8d0-4cf77694e9c2" ] }, "audioId": null, "audio": null }, { "id": "8ed2fdb0-40c5-40af-830d-7c86e23c2dda", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 87, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:10.520Z", "recordedAt": "2026-10-08T11:55:10.525Z", "operationId": "7e65951f-daf2-478a-aa6e-5b0903a54daf", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "7e65951f-daf2-478a-aa6e-5b0903a54daf", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "1dba8442-0885-427c-a348-1fb9bde28c87", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 88, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:11.028Z", "recordedAt": "2026-10-08T11:55:11.035Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "65275385-a3ff-455b-92bf-182a20b82b86", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/65275385-a3ff-455b-92bf-182a20b82b86.wav", "bucket": "livekit-node-stage", "objectSha256": "4c2e9869878fcf5852a472fa918be597d915edbacc4dace49b0d22bd6328b0d6" }, "format": "pcm_s16le", "sha256": "ebe46bb58757d768cbaee6213c46da2a8dfe7639f89ab0c472fc490dacc16a5c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:09.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "65275385-a3ff-455b-92bf-182a20b82b86", "audio": { "id": "65275385-a3ff-455b-92bf-182a20b82b86", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "ebe46bb58757d768cbaee6213c46da2a8dfe7639f89ab0c472fc490dacc16a5c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/65275385-a3ff-455b-92bf-182a20b82b86.wav", "objectSha256": "4c2e9869878fcf5852a472fa918be597d915edbacc4dace49b0d22bd6328b0d6", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:11.014Z" } }, { "id": "e4cf9e1d-e241-47b7-a7bf-58dd280c259e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 89, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:11.084Z", "recordedAt": "2026-10-08T11:55:11.079Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 26365.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "18054eef-340d-4720-96c3-445b75c75cf4", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "8a70ebbd-a93f-4cda-b078-ef681dcb1099", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 90, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-08T11:55:11.291Z", "recordedAt": "2026-10-08T11:55:11.297Z", "operationId": "7e65951f-daf2-478a-aa6e-5b0903a54daf", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "name", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 771.2547410000006, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "7e65951f-daf2-478a-aa6e-5b0903a54daf", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "346b953c-f6d7-4350-9cb2-f93ad688481a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 91, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-08T11:55:11.301Z", "recordedAt": "2026-10-08T11:55:11.304Z", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "type": "ttv.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "94f8b248-e051-405d-b2b9-0fbd97c395ba", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 92, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-08T11:55:11.532Z", "recordedAt": "2026-10-08T11:55:11.539Z", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 225.89522099999886, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "9ec2e916-4bd8-46bc-8483-8cd3ce3b9cf4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 93, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-08T11:55:12.447Z", "recordedAt": "2026-10-08T11:55:12.452Z", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "bea74678-926c-4dba-a5f9-659f0850b4c3", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "28fb42c7-99f9-48d5-8c62-82f00e276c19", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 94, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:12.470Z", "recordedAt": "2026-10-08T11:55:12.475Z", "operationId": null, "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": null, "payload": { "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "cbccc317-4e1e-4e37-a8d0-4cf77694e9c2" ] }, "audioId": null, "audio": null }, { "id": "547e74bc-b01f-40dc-b649-01b05053c15d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 95, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:12.477Z", "recordedAt": "2026-10-08T11:55:12.481Z", "operationId": null, "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": "callee", "payload": { "text": "Stefan Milošević.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "cbccc317-4e1e-4e37-a8d0-4cf77694e9c2" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "e7b645f5-eedf-403f-95eb-c03b0088bcd1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 96, "layer": "DIALOG", "type": "dialog.data.collected", "version": 1, "occurredAt": "2026-10-08T11:55:12.483Z", "recordedAt": "2026-10-08T11:55:12.486Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.data.collected", "field": "customer.name", "value": "Stefan Milošević", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "9ab0a4f8-6e9d-40f3-903d-e9733ffaabf8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 97, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:12.489Z", "recordedAt": "2026-10-08T11:55:12.493Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [], "lastTurnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "jmbgAttempts": 0, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "f22fe852-51e5-4bd5-a891-50429232fecb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 98, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-08T11:55:12.495Z", "recordedAt": "2026-10-08T11:55:12.498Z", "operationId": null, "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": "agent", "payload": { "kind": "response", "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "type": "dialog.turn.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "7986260f-64ef-4480-8d2b-ec04e32c3df4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 99, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-08T11:55:12.500Z", "recordedAt": "2026-10-08T11:55:12.506Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "asset": { "id": "af6b3296-5f1d-464b-9d0a-f4114164cd65", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/af6b3296-5f1d-464b-9d0a-f4114164cd65.wav", "bucket": "livekit-node-stage", "objectSha256": "b99c20b935e1949013dcbebfc482c133c3350d3aa2771366c6a36dffd660e62b" }, "format": "pcm_s16le", "sha256": "882516a3853c77eff0fdbf8763888e697e82e107e8104c54c66854f5c8ac0e95", "channels": 1, "byteLength": 211200, "durationMs": 4400, "sampleRate": 24000 }, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "participantId": "agent" }, "audioId": "af6b3296-5f1d-464b-9d0a-f4114164cd65", "audio": { "id": "af6b3296-5f1d-464b-9d0a-f4114164cd65", "name": "agent-response", "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "882516a3853c77eff0fdbf8763888e697e82e107e8104c54c66854f5c8ac0e95", "byteLength": 211200, "durationMs": 4400, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/af6b3296-5f1d-464b-9d0a-f4114164cd65.wav", "objectSha256": "b99c20b935e1949013dcbebfc482c133c3350d3aa2771366c6a36dffd660e62b", "objectByteLength": 211244, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:12.455Z" } }, { "id": "4f6757d3-6e0c-46b8-bb3c-43d19cd396e6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 100, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-08T11:55:12.508Z", "recordedAt": "2026-10-08T11:55:12.513Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "firstFrameAt": "2026-10-08T11:55:12.508Z", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "725dd758-ddd6-4892-b3ae-25d74054223f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 101, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:13.028Z", "recordedAt": "2026-10-08T11:55:13.039Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "59c11e3e-8d84-4639-9bdd-03329b8de505", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/59c11e3e-8d84-4639-9bdd-03329b8de505.wav", "bucket": "livekit-node-stage", "objectSha256": "adb9bacc4e23f2cf8283630890a1486f08f9cfe43f95f92f31d2eaa2154db1dd" }, "format": "pcm_s16le", "sha256": "37d60dee0b23b5a0e167d509ead6497323ab36a73256977e13cd12dd6246a63d", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:11.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "59c11e3e-8d84-4639-9bdd-03329b8de505", "audio": { "id": "59c11e3e-8d84-4639-9bdd-03329b8de505", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "37d60dee0b23b5a0e167d509ead6497323ab36a73256977e13cd12dd6246a63d", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/59c11e3e-8d84-4639-9bdd-03329b8de505.wav", "objectSha256": "adb9bacc4e23f2cf8283630890a1486f08f9cfe43f95f92f31d2eaa2154db1dd", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:13.014Z" } }, { "id": "a61222aa-60a7-41bc-8a9a-9c67c1f1d448", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 102, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:14.556Z", "recordedAt": "2026-10-08T11:55:14.560Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "70d28ac1-91e1-4ce5-816d-cbb7104041b4", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/70d28ac1-91e1-4ce5-816d-cbb7104041b4.wav", "bucket": "livekit-node-stage", "objectSha256": "3b0fcd7628d4d97a47736ed49b7323f8f356b6d98e1f56c88fd0efa8e721eabc" }, "format": "pcm_s16le", "sha256": "5e293af809ec31df1a7c808fea5a730fa505859a904a3499b7cc7bb4fb7452ff", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:12.508Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "participantId": "agent" }, "audioId": "70d28ac1-91e1-4ce5-816d-cbb7104041b4", "audio": { "id": "70d28ac1-91e1-4ce5-816d-cbb7104041b4", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "5e293af809ec31df1a7c808fea5a730fa505859a904a3499b7cc7bb4fb7452ff", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/70d28ac1-91e1-4ce5-816d-cbb7104041b4.wav", "objectSha256": "3b0fcd7628d4d97a47736ed49b7323f8f356b6d98e1f56c88fd0efa8e721eabc", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:14.541Z" } }, { "id": "7b8e7d8c-d76e-4fcf-9b3e-5c91ce4fd435", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 103, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:15.028Z", "recordedAt": "2026-10-08T11:55:15.034Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "d8d5a3a0-f4f0-47d0-b7d0-28d3caec5186", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d8d5a3a0-f4f0-47d0-b7d0-28d3caec5186.wav", "bucket": "livekit-node-stage", "objectSha256": "a2c80af1e8b4353c0d569c1507e9c69bc09d454923379c5e7d41f8b6147da87b" }, "format": "pcm_s16le", "sha256": "acd202b7cf846c2719a0d855b8bcfbd0e8218dcaa85c07146b68a737a5d19acb", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:13.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "d8d5a3a0-f4f0-47d0-b7d0-28d3caec5186", "audio": { "id": "d8d5a3a0-f4f0-47d0-b7d0-28d3caec5186", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "acd202b7cf846c2719a0d855b8bcfbd0e8218dcaa85c07146b68a737a5d19acb", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d8d5a3a0-f4f0-47d0-b7d0-28d3caec5186.wav", "objectSha256": "a2c80af1e8b4353c0d569c1507e9c69bc09d454923379c5e7d41f8b6147da87b", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:15.014Z" } }, { "id": "78a97b85-5dd7-4786-b5f7-a0a1d382f41b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 104, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:16.556Z", "recordedAt": "2026-10-08T11:55:16.562Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "851c60b2-a8a7-4a71-9902-c220945dab0c", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/851c60b2-a8a7-4a71-9902-c220945dab0c.wav", "bucket": "livekit-node-stage", "objectSha256": "c30235399489a249d49b13e392281d4b7223ea02f59ba94f6253057c2c245ccc" }, "format": "pcm_s16le", "sha256": "680f11df298d2533f75fc140771c560cdfc34746989fa98ca526c033e131f3bb", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:14.508Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "participantId": "agent" }, "audioId": "851c60b2-a8a7-4a71-9902-c220945dab0c", "audio": { "id": "851c60b2-a8a7-4a71-9902-c220945dab0c", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "680f11df298d2533f75fc140771c560cdfc34746989fa98ca526c033e131f3bb", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/851c60b2-a8a7-4a71-9902-c220945dab0c.wav", "objectSha256": "c30235399489a249d49b13e392281d4b7223ea02f59ba94f6253057c2c245ccc", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:16.541Z" } }, { "id": "d4225863-3e06-46d2-89bb-88609a91be91", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 105, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:17.029Z", "recordedAt": "2026-10-08T11:55:17.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "cea177fc-f910-4f62-a5b3-4b385e304574", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/cea177fc-f910-4f62-a5b3-4b385e304574.wav", "bucket": "livekit-node-stage", "objectSha256": "77b3412ffcfc89b4b8facdb34e41092721c5f8f7cc0c3859e72244f728678bce" }, "format": "pcm_s16le", "sha256": "f0fe49f1496e88efc0ac0087c065906543abd455b02eabbb556186c3c3c7c61f", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:15.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "cea177fc-f910-4f62-a5b3-4b385e304574", "audio": { "id": "cea177fc-f910-4f62-a5b3-4b385e304574", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f0fe49f1496e88efc0ac0087c065906543abd455b02eabbb556186c3c3c7c61f", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/cea177fc-f910-4f62-a5b3-4b385e304574.wav", "objectSha256": "77b3412ffcfc89b4b8facdb34e41092721c5f8f7cc0c3859e72244f728678bce", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:17.014Z" } }, { "id": "075ca2fd-cd9a-4a0b-b9bc-5e6429b9e021", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 106, "layer": "L1", "type": "audio.playback.finished", "version": 1, "occurredAt": "2026-10-08T11:55:17.209Z", "recordedAt": "2026-10-08T11:55:17.215Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "fdadc772-eac1-4d90-923f-d4f791be58a3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 107, "layer": "DIALOG", "type": "dialog.turn.completed", "version": 1, "occurredAt": "2026-10-08T11:55:17.221Z", "recordedAt": "2026-10-08T11:55:17.228Z", "operationId": null, "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "participantId": "agent", "payload": { "kind": "response", "text": "Hvala Vam. Molim Vas, izdiktirajte svoj ЈМБГ.", "type": "dialog.turn.completed", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7bfdb84a-4f37-411a-a753-ef8465da3fc5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "994ee1d1-a34f-4f81-bc41-f149048a22e8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 108, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:17.230Z", "recordedAt": "2026-10-08T11:55:17.235Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [], "lastPhrase": "ask_jmbg", "interrupted": false, "jmbgAttempts": 0, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "8daa116a-2c0e-460d-bc9e-ca2090b1f9f4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 109, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:17.234Z", "recordedAt": "2026-10-08T11:55:17.242Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "b7551e94-6312-4336-ac07-df915d470d05", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/b7551e94-6312-4336-ac07-df915d470d05.wav", "bucket": "livekit-node-stage", "objectSha256": "4d9dd95693b8d55b6f7bb5107785484550343b79cd2ed1a8ea46915646f944f7" }, "format": "pcm_s16le", "sha256": "d5bb4fe4a96f07dd5889cdbe90c85d29733cfb42064955f56f4a0a60ef22c5f9", "channels": 1, "byteLength": 33600, "durationMs": 700, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:16.508Z", "operationId": "ffec2568-e124-4a0d-9050-10599a9af405", "participantId": "agent" }, "audioId": "b7551e94-6312-4336-ac07-df915d470d05", "audio": { "id": "b7551e94-6312-4336-ac07-df915d470d05", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "d5bb4fe4a96f07dd5889cdbe90c85d29733cfb42064955f56f4a0a60ef22c5f9", "byteLength": 33600, "durationMs": 700, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/b7551e94-6312-4336-ac07-df915d470d05.wav", "objectSha256": "4d9dd95693b8d55b6f7bb5107785484550343b79cd2ed1a8ea46915646f944f7", "objectByteLength": 33644, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:17.221Z" } }, { "id": "98d22b48-4304-4aa2-936b-5336895fc8a4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 110, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:19.030Z", "recordedAt": "2026-10-08T11:55:19.034Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "6689ee62-ef22-469d-8582-572800c4e211", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/6689ee62-ef22-469d-8582-572800c4e211.wav", "bucket": "livekit-node-stage", "objectSha256": "57b097505fdffe4bef28c459493bf87c717236de29f9a39393a54bf65e9a9a9f" }, "format": "pcm_s16le", "sha256": "e4a03749e06aed59326d7e14802f1aadc4a19cdff75fb6d3cceaf78a0c79d1cc", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:17.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "6689ee62-ef22-469d-8582-572800c4e211", "audio": { "id": "6689ee62-ef22-469d-8582-572800c4e211", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "e4a03749e06aed59326d7e14802f1aadc4a19cdff75fb6d3cceaf78a0c79d1cc", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/6689ee62-ef22-469d-8582-572800c4e211.wav", "objectSha256": "57b097505fdffe4bef28c459493bf87c717236de29f9a39393a54bf65e9a9a9f", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:19.014Z" } }, { "id": "0fd86da3-8690-43fb-85a4-9a43d78f165d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 111, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:20.332Z", "recordedAt": "2026-10-08T11:55:20.400Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 35613.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "8f6391ad-cd78-4311-a9b3-6240e2a0fdd3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 112, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:20.844Z", "recordedAt": "2026-10-08T11:55:20.941Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 36125.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "d1d341da-3574-4582-91ba-637598fc7d8a", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "dcb75ff0-99ad-4c54-868d-a194b7819a9e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 113, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:21.030Z", "recordedAt": "2026-10-08T11:55:21.035Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "1bcf0f88-04c7-40e2-a37c-5fb7a3237f49", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/1bcf0f88-04c7-40e2-a37c-5fb7a3237f49.wav", "bucket": "livekit-node-stage", "objectSha256": "4a255705f7f18de6eb4556cbb1676a7de2294c821ea63b01e4987e077b30fcdd" }, "format": "pcm_s16le", "sha256": "cbd6eac8c2813b1a5816b7af48f5ce9b6b67f336c4f100ffe31c46643dedd1a3", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:19.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "1bcf0f88-04c7-40e2-a37c-5fb7a3237f49", "audio": { "id": "1bcf0f88-04c7-40e2-a37c-5fb7a3237f49", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "cbd6eac8c2813b1a5816b7af48f5ce9b6b67f336c4f100ffe31c46643dedd1a3", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/1bcf0f88-04c7-40e2-a37c-5fb7a3237f49.wav", "objectSha256": "4a255705f7f18de6eb4556cbb1676a7de2294c821ea63b01e4987e077b30fcdd", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:21.014Z" } }, { "id": "5076c851-cfbe-40ab-afdb-34a6fc7f3623", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 114, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:21.196Z", "recordedAt": "2026-10-08T11:55:21.200Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 36477.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "d1d341da-3574-4582-91ba-637598fc7d8a", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c6cc2569-8dee-4700-ad56-0cf1b9209511", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 115, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:21.330Z", "recordedAt": "2026-10-08T11:55:21.334Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "09eb6761-a4dc-420d-aec3-6a5a9e1234d8", "participantId": "callee", "payload": { "text": " Ozbiljno?", "type": "vtt.transcript.delta", "turnId": "09eb6761-a4dc-420d-aec3-6a5a9e1234d8", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9b9638b6-4689-4bb4-9a80-ffbbd22e18d6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 116, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:21.337Z", "recordedAt": "2026-10-08T11:55:21.341Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "09eb6761-a4dc-420d-aec3-6a5a9e1234d8", "participantId": "callee", "payload": { "text": "Ozbiljno?", "type": "vtt.transcript.completed", "turnId": "09eb6761-a4dc-420d-aec3-6a5a9e1234d8", "endedAt": "2026-10-08T11:55:20.844Z", "segmentId": "179ce229-5edb-437d-8c1b-7ace359cf694", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:20.332Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "e43e6937-7b0c-4c00-af50-10ce3a530efe", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 117, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:21.343Z", "recordedAt": "2026-10-08T11:55:21.346Z", "operationId": null, "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "participantId": null, "payload": { "text": "Ozbiljno?", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "179ce229-5edb-437d-8c1b-7ace359cf694" ] }, "audioId": null, "audio": null }, { "id": "83b49b18-3b3c-4d3c-823d-3afa4dcd9489", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 118, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:21.349Z", "recordedAt": "2026-10-08T11:55:21.352Z", "operationId": "5d36dc07-59d8-486b-a65a-c833fcf7459c", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5d36dc07-59d8-486b-a65a-c833fcf7459c", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "88cb449a-874a-415d-bfe3-f442316a345c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 119, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:21.868Z", "recordedAt": "2026-10-08T11:55:21.921Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 37149.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ab85c9d0-d75b-42d0-ac0a-9288d53d5dc8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 120, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:21.915Z", "recordedAt": "2026-10-08T11:55:21.926Z", "operationId": null, "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "61ad962c-7367-4781-b0b5-5ddf73b8b2a0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 121, "layer": "L1", "type": "regression.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:21.916Z", "recordedAt": "2026-10-08T11:55:21.931Z", "operationId": "5d36dc07-59d8-486b-a65a-c833fcf7459c", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "participantId": "agent", "payload": { "type": "regression.cancelled", "goalId": "aki.balance", "turnId": "58490b91-b341-4e4b-b966-8d5bfdb9de0b", "purpose": "goal_regression", "provider": "openai", "elapsedMs": 567.0971219999992, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5d36dc07-59d8-486b-a65a-c833fcf7459c", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "22f9d987-9a1b-4081-ad85-2e0bdb8a24b4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 122, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:22.252Z", "recordedAt": "2026-10-08T11:55:22.339Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 37533.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "85b482d1-b9e9-4a8b-9d1f-28a36d17671b", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "95477b22-3381-47a3-9144-f45e60b2c8ff", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 123, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:22.604Z", "recordedAt": "2026-10-08T11:55:22.600Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 37885.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "85b482d1-b9e9-4a8b-9d1f-28a36d17671b", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "54386cb4-e48d-4a88-98e3-ba63dfc13964", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 124, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:22.750Z", "recordedAt": "2026-10-08T11:55:22.755Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "a07ccc40-470e-4e57-bda3-7fe6b3a02eee", "participantId": "callee", "payload": { "text": " 0.", "type": "vtt.transcript.delta", "turnId": "a07ccc40-470e-4e57-bda3-7fe6b3a02eee", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4d75ca02-13af-4c34-997c-c94cc94ccd9b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 125, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:22.758Z", "recordedAt": "2026-10-08T11:55:22.762Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "a07ccc40-470e-4e57-bda3-7fe6b3a02eee", "participantId": "callee", "payload": { "text": "0.", "type": "vtt.transcript.completed", "turnId": "a07ccc40-470e-4e57-bda3-7fe6b3a02eee", "endedAt": "2026-10-08T11:55:22.252Z", "segmentId": "324f572a-f5ec-4b85-aab0-d94624659919", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:21.868Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "b0474410-1bef-46e7-b2d6-4d6ddce121e4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 126, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:22.765Z", "recordedAt": "2026-10-08T11:55:22.770Z", "operationId": null, "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "participantId": null, "payload": { "text": "Ozbiljno? 0.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "179ce229-5edb-437d-8c1b-7ace359cf694", "324f572a-f5ec-4b85-aab0-d94624659919" ] }, "audioId": null, "audio": null }, { "id": "224b9712-93b6-46f3-aadc-ace12a106d73", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 127, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:22.773Z", "recordedAt": "2026-10-08T11:55:22.777Z", "operationId": "5777ce2b-5513-4ca9-bb7b-6e8f94d92cbd", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5777ce2b-5513-4ca9-bb7b-6e8f94d92cbd", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "5256c1be-7d34-436f-a0a2-583c062fbb74", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 128, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:23.032Z", "recordedAt": "2026-10-08T11:55:23.037Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "3f5da175-2a72-48f0-9d3f-222774f41b44", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3f5da175-2a72-48f0-9d3f-222774f41b44.wav", "bucket": "livekit-node-stage", "objectSha256": "9dc0b672f1b5b56d0b053d964b3bef0fb6240832af3a59f4604a15d84f4bdfef" }, "format": "pcm_s16le", "sha256": "adfccbca3a7595beba805fd78af6c536c5a47dc934417015f8629da5001042f3", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:21.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "3f5da175-2a72-48f0-9d3f-222774f41b44", "audio": { "id": "3f5da175-2a72-48f0-9d3f-222774f41b44", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "adfccbca3a7595beba805fd78af6c536c5a47dc934417015f8629da5001042f3", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3f5da175-2a72-48f0-9d3f-222774f41b44.wav", "objectSha256": "9dc0b672f1b5b56d0b053d964b3bef0fb6240832af3a59f4604a15d84f4bdfef", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:23.014Z" } }, { "id": "0f34a8de-3c09-4915-adbe-34404df3c3a1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 129, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:23.372Z", "recordedAt": "2026-10-08T11:55:23.359Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 38653.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "85b482d1-b9e9-4a8b-9d1f-28a36d17671b", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ea949317-ac02-4d8a-9270-0410ffe159a7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 130, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:23.724Z", "recordedAt": "2026-10-08T11:55:23.781Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 39005.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9abb86ba-6d27-4097-9448-8345297d3b68", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 131, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:23.776Z", "recordedAt": "2026-10-08T11:55:23.788Z", "operationId": null, "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "666aff2a-b31c-4d1c-897c-f36e4a7053d2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 132, "layer": "L1", "type": "regression.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:23.776Z", "recordedAt": "2026-10-08T11:55:23.794Z", "operationId": "5777ce2b-5513-4ca9-bb7b-6e8f94d92cbd", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "participantId": "agent", "payload": { "type": "regression.cancelled", "goalId": "aki.balance", "turnId": "6c42a061-5c26-47be-bd94-1f3e6f06e539", "purpose": "goal_regression", "provider": "openai", "elapsedMs": 1003.5105519999997, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5777ce2b-5513-4ca9-bb7b-6e8f94d92cbd", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "574328a1-6d6c-43cd-a259-ddb26fe188f1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 133, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:25.030Z", "recordedAt": "2026-10-08T11:55:25.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "9187e7aa-0dcd-4d50-b281-3bf1a1252492", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/9187e7aa-0dcd-4d50-b281-3bf1a1252492.wav", "bucket": "livekit-node-stage", "objectSha256": "b11c566d8a90d61b20fd4585723ee51f5f2c1711ecd46e1d225591a483f2835b" }, "format": "pcm_s16le", "sha256": "ba5f87b163368af5ed9cef799bf40096414c2291a2a9d09c47885f67f873e329", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:23.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "9187e7aa-0dcd-4d50-b281-3bf1a1252492", "audio": { "id": "9187e7aa-0dcd-4d50-b281-3bf1a1252492", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "ba5f87b163368af5ed9cef799bf40096414c2291a2a9d09c47885f67f873e329", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/9187e7aa-0dcd-4d50-b281-3bf1a1252492.wav", "objectSha256": "b11c566d8a90d61b20fd4585723ee51f5f2c1711ecd46e1d225591a483f2835b", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:25.015Z" } }, { "id": "f238dad6-de5f-4f56-9b2a-3aaff50ded2f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 134, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:25.196Z", "recordedAt": "2026-10-08T11:55:25.279Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 40477.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "cdf2350d-875d-4e7c-a6a9-9da543fd6bb4", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "34c75ede-4b8a-4937-a97a-688089c24b0d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 135, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:25.548Z", "recordedAt": "2026-10-08T11:55:25.539Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 40829.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "cdf2350d-875d-4e7c-a6a9-9da543fd6bb4", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "200a82d3-e6bc-44c4-a931-00765de84383", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 136, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:25.667Z", "recordedAt": "2026-10-08T11:55:25.670Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "015b651a-0b69-41c3-8c48-2adc38d6b001", "participantId": "callee", "payload": { "text": " 051.", "type": "vtt.transcript.delta", "turnId": "015b651a-0b69-41c3-8c48-2adc38d6b001", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "826bf6d6-03b7-4056-8633-da3a33e3095b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 137, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:25.672Z", "recordedAt": "2026-10-08T11:55:25.677Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "015b651a-0b69-41c3-8c48-2adc38d6b001", "participantId": "callee", "payload": { "text": "051.", "type": "vtt.transcript.completed", "turnId": "015b651a-0b69-41c3-8c48-2adc38d6b001", "endedAt": "2026-10-08T11:55:25.196Z", "segmentId": "9e777060-7579-4094-8c93-efae6aa84661", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:23.724Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "96f3bcba-c9bb-41f9-8353-29fbe836ba2c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 138, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:25.680Z", "recordedAt": "2026-10-08T11:55:25.686Z", "operationId": null, "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "participantId": null, "payload": { "text": "Ozbiljno? 0. 051.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "179ce229-5edb-437d-8c1b-7ace359cf694", "324f572a-f5ec-4b85-aab0-d94624659919", "9e777060-7579-4094-8c93-efae6aa84661" ] }, "audioId": null, "audio": null }, { "id": "8ca964d1-6d61-4dce-8cae-8be0a804d800", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 139, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:25.689Z", "recordedAt": "2026-10-08T11:55:25.694Z", "operationId": "d61d5282-ca5e-4b9f-ba11-306270210da1", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "d61d5282-ca5e-4b9f-ba11-306270210da1", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "f9550382-e205-4270-a243-b2a2e5314121", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 140, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:26.316Z", "recordedAt": "2026-10-08T11:55:26.320Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 41597.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "cdf2350d-875d-4e7c-a6a9-9da543fd6bb4", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "1c4909a9-b6dc-424e-8658-b13e0fc47314", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 141, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-08T11:55:26.656Z", "recordedAt": "2026-10-08T11:55:26.660Z", "operationId": "d61d5282-ca5e-4b9f-ba11-306270210da1", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "jmbg", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 966.5699219999951, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "d61d5282-ca5e-4b9f-ba11-306270210da1", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "7dd56bfc-b83e-4cc4-a027-e9d5c2c42645", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 142, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:26.665Z", "recordedAt": "2026-10-08T11:55:26.668Z", "operationId": null, "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "179ce229-5edb-437d-8c1b-7ace359cf694", "324f572a-f5ec-4b85-aab0-d94624659919", "9e777060-7579-4094-8c93-efae6aa84661" ] }, "audioId": null, "audio": null }, { "id": "c1b1953a-5b6d-4e8f-82d3-4fdd288a6f9d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 143, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:26.670Z", "recordedAt": "2026-10-08T11:55:26.673Z", "operationId": null, "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "participantId": "callee", "payload": { "text": "Ozbiljno? 0. 051.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "179ce229-5edb-437d-8c1b-7ace359cf694", "324f572a-f5ec-4b85-aab0-d94624659919", "9e777060-7579-4094-8c93-efae6aa84661" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "1db357a4-06e3-4d1e-a231-5b3bacff8da7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 144, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:26.675Z", "recordedAt": "2026-10-08T11:55:26.679Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [ "0 051" ], "lastTurnId": "ce1fed42-5ffe-47aa-b334-cfa3d97bd1cb", "jmbgAttempts": 0, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "78d5b5ee-501a-494c-a692-94fac7e7af7b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 145, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:27.027Z", "recordedAt": "2026-10-08T11:55:27.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "a1c46a3d-5e73-4570-9757-336bf7bb7afd", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/a1c46a3d-5e73-4570-9757-336bf7bb7afd.wav", "bucket": "livekit-node-stage", "objectSha256": "8c000ae398582526cb8d586e3dd5b3c032e396a6ba4601152b6b5856bbea373f" }, "format": "pcm_s16le", "sha256": "736523a566af3d7927991357c086fe1ad439f8ecb92ff7dedbb056fb61a71510", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:25.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "a1c46a3d-5e73-4570-9757-336bf7bb7afd", "audio": { "id": "a1c46a3d-5e73-4570-9757-336bf7bb7afd", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "736523a566af3d7927991357c086fe1ad439f8ecb92ff7dedbb056fb61a71510", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/a1c46a3d-5e73-4570-9757-336bf7bb7afd.wav", "objectSha256": "8c000ae398582526cb8d586e3dd5b3c032e396a6ba4601152b6b5856bbea373f", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:27.014Z" } }, { "id": "8646b67e-3043-4488-97b2-d776a04008e7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 146, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:28.108Z", "recordedAt": "2026-10-08T11:55:28.160Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 43389.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6c211b47-5b2a-46d9-98f9-06c985b984f9", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 147, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:29.028Z", "recordedAt": "2026-10-08T11:55:29.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "0ef1d006-9690-4b77-b203-d734bcedd472", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/0ef1d006-9690-4b77-b203-d734bcedd472.wav", "bucket": "livekit-node-stage", "objectSha256": "039fe3d8f73854a447fa2fcb5b4300a29cbf5b8dc804d992329773539fc17190" }, "format": "pcm_s16le", "sha256": "f958d137338914345aacf1c678d2ea75c383d94dd7ac6d53bedc85674a705147", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:27.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "0ef1d006-9690-4b77-b203-d734bcedd472", "audio": { "id": "0ef1d006-9690-4b77-b203-d734bcedd472", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f958d137338914345aacf1c678d2ea75c383d94dd7ac6d53bedc85674a705147", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/0ef1d006-9690-4b77-b203-d734bcedd472.wav", "objectSha256": "039fe3d8f73854a447fa2fcb5b4300a29cbf5b8dc804d992329773539fc17190", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:29.015Z" } }, { "id": "4f4e218a-50d8-469d-a584-7c08f1615a49", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 148, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:29.036Z", "recordedAt": "2026-10-08T11:55:29.119Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 44317.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "028a64bb-9acf-4aa9-a680-e370fb2e2174", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "e937156b-9d8f-4d1d-9717-4688cceae24d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 149, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:29.388Z", "recordedAt": "2026-10-08T11:55:29.379Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 44669.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "028a64bb-9acf-4aa9-a680-e370fb2e2174", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "0f932403-cec4-4490-b432-66d6eb7d2ee3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 150, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:29.551Z", "recordedAt": "2026-10-08T11:55:29.556Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "e9df9872-35b8-400c-8712-c9f7f586d182", "participantId": "callee", "payload": { "text": " 299.", "type": "vtt.transcript.delta", "turnId": "e9df9872-35b8-400c-8712-c9f7f586d182", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9d1fc6b9-a44e-42d3-bec3-40e379db7b21", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 151, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:29.559Z", "recordedAt": "2026-10-08T11:55:29.563Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "e9df9872-35b8-400c-8712-c9f7f586d182", "participantId": "callee", "payload": { "text": "299.", "type": "vtt.transcript.completed", "turnId": "e9df9872-35b8-400c-8712-c9f7f586d182", "endedAt": "2026-10-08T11:55:29.036Z", "segmentId": "fb598117-5d46-4f6d-a12e-891654126b28", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:28.108Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5241a57a-1ff9-4f3a-aef7-d94effe3c67c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 152, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:29.566Z", "recordedAt": "2026-10-08T11:55:29.570Z", "operationId": null, "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "participantId": null, "payload": { "text": "299.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "fb598117-5d46-4f6d-a12e-891654126b28" ] }, "audioId": null, "audio": null }, { "id": "1d1f5031-b848-480c-a95e-cfac9fc46241", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 153, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:29.573Z", "recordedAt": "2026-10-08T11:55:29.578Z", "operationId": null, "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "fb598117-5d46-4f6d-a12e-891654126b28" ] }, "audioId": null, "audio": null }, { "id": "c8006d52-ba4e-4a2e-8238-9ae0ff07161e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 154, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:30.156Z", "recordedAt": "2026-10-08T11:55:30.160Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 45437.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "028a64bb-9acf-4aa9-a680-e370fb2e2174", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "32efd9d8-e571-4c27-98f9-c52d2385e8ee", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 155, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:30.155Z", "recordedAt": "2026-10-08T11:55:30.165Z", "operationId": null, "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "participantId": "callee", "payload": { "text": "299.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ab5305b1-7808-423c-b629-5edf769138cb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "fb598117-5d46-4f6d-a12e-891654126b28" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "79e65ab8-f291-4725-b2cc-eea601a1c6c0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 156, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:30.167Z", "recordedAt": "2026-10-08T11:55:30.170Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [ "0 051", "299" ], "lastTurnId": "ab5305b1-7808-423c-b629-5edf769138cb", "jmbgAttempts": 0, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "147bedb2-29ec-4b47-ad92-49325dbac023", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 157, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:30.412Z", "recordedAt": "2026-10-08T11:55:30.480Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 45693.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "87f21d38-d6a2-42c9-b957-c29a3f93ee97", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 158, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:31.028Z", "recordedAt": "2026-10-08T11:55:31.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "54c5e02c-83a3-42c1-84a3-fb030b310e78", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/54c5e02c-83a3-42c1-84a3-fb030b310e78.wav", "bucket": "livekit-node-stage", "objectSha256": "caee1cd12309beede1f5dd06d507480bf35e124c255c7ae2fac9f84ac09b87cc" }, "format": "pcm_s16le", "sha256": "45504d8f05568dee433d492fb9932304e7cc66b0635ecde948018342112d043f", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:29.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "54c5e02c-83a3-42c1-84a3-fb030b310e78", "audio": { "id": "54c5e02c-83a3-42c1-84a3-fb030b310e78", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "45504d8f05568dee433d492fb9932304e7cc66b0635ecde948018342112d043f", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/54c5e02c-83a3-42c1-84a3-fb030b310e78.wav", "objectSha256": "caee1cd12309beede1f5dd06d507480bf35e124c255c7ae2fac9f84ac09b87cc", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:31.014Z" } }, { "id": "45e7fed7-5fc7-49c5-95b5-c5e0ee108372", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 159, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:31.564Z", "recordedAt": "2026-10-08T11:55:31.659Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 46845.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "27adf106-4f7d-4d97-97b4-5f7a93ff6323", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "929befb3-4919-4be2-8732-88bf59695c6d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 160, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:31.916Z", "recordedAt": "2026-10-08T11:55:31.921Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 47197.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "27adf106-4f7d-4d97-97b4-5f7a93ff6323", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "99bfa9f5-b68e-41a6-babf-e5cbc1f49316", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 161, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:32.041Z", "recordedAt": "2026-10-08T11:55:32.045Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "414689bf-b678-4b56-8524-2f5e854f3f52", "participantId": "callee", "payload": { "text": " 976.", "type": "vtt.transcript.delta", "turnId": "414689bf-b678-4b56-8524-2f5e854f3f52", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "236e4537-58e4-43b9-9c20-3fa625a4a1ba", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 162, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:32.047Z", "recordedAt": "2026-10-08T11:55:32.050Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "414689bf-b678-4b56-8524-2f5e854f3f52", "participantId": "callee", "payload": { "text": "976.", "type": "vtt.transcript.completed", "turnId": "414689bf-b678-4b56-8524-2f5e854f3f52", "endedAt": "2026-10-08T11:55:31.564Z", "segmentId": "9c3707fc-a2dd-437e-b7f1-15939e720b0b", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:30.412Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "fe04d404-4305-4fc7-a8eb-0c7b52b5a243", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 163, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:32.053Z", "recordedAt": "2026-10-08T11:55:32.056Z", "operationId": null, "turnId": "345ba191-d726-4883-90c6-3314d6340011", "participantId": null, "payload": { "text": "976.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "345ba191-d726-4883-90c6-3314d6340011", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "9c3707fc-a2dd-437e-b7f1-15939e720b0b" ] }, "audioId": null, "audio": null }, { "id": "75e4fd05-07a2-453d-9ca0-9f0606a0aa73", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 164, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:32.058Z", "recordedAt": "2026-10-08T11:55:32.061Z", "operationId": null, "turnId": "345ba191-d726-4883-90c6-3314d6340011", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "345ba191-d726-4883-90c6-3314d6340011", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "9c3707fc-a2dd-437e-b7f1-15939e720b0b" ] }, "audioId": null, "audio": null }, { "id": "48d69b71-bc66-4176-8925-1f6e7747daf7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 165, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:32.684Z", "recordedAt": "2026-10-08T11:55:32.679Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 47965.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "27adf106-4f7d-4d97-97b4-5f7a93ff6323", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "69f0935d-c543-4c84-8a6e-be7fd038e555", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 166, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:32.676Z", "recordedAt": "2026-10-08T11:55:32.685Z", "operationId": null, "turnId": "345ba191-d726-4883-90c6-3314d6340011", "participantId": "callee", "payload": { "text": "976.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "345ba191-d726-4883-90c6-3314d6340011", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "9c3707fc-a2dd-437e-b7f1-15939e720b0b" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "750977f7-5bbf-4ad0-a5da-ec2cd3085f7b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 167, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:32.687Z", "recordedAt": "2026-10-08T11:55:32.691Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [ "0 051", "299", "976" ], "lastTurnId": "345ba191-d726-4883-90c6-3314d6340011", "jmbgAttempts": 0, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "4fa81b7c-d9d3-42bc-898a-08e04f1392f8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 168, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:32.908Z", "recordedAt": "2026-10-08T11:55:32.960Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 48189.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c32780ed-1f78-42b9-8f59-251c3bd2309f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 169, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:33.028Z", "recordedAt": "2026-10-08T11:55:33.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "786b944b-8429-4b05-be9d-2cbc0b52e9f1", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/786b944b-8429-4b05-be9d-2cbc0b52e9f1.wav", "bucket": "livekit-node-stage", "objectSha256": "7103d2d507d09a8c2f4c73885b3bec927d6f01505ebf3db1bb907d0eacd1c361" }, "format": "pcm_s16le", "sha256": "52eecfbdde4128c3e6eeb405d44eedfcf7fbe1934238e24eee2a0a30fc426e56", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:31.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "786b944b-8429-4b05-be9d-2cbc0b52e9f1", "audio": { "id": "786b944b-8429-4b05-be9d-2cbc0b52e9f1", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "52eecfbdde4128c3e6eeb405d44eedfcf7fbe1934238e24eee2a0a30fc426e56", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/786b944b-8429-4b05-be9d-2cbc0b52e9f1.wav", "objectSha256": "7103d2d507d09a8c2f4c73885b3bec927d6f01505ebf3db1bb907d0eacd1c361", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:33.014Z" } }, { "id": "4dbc0408-4d94-4702-971e-30a1549b56b2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 170, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:33.260Z", "recordedAt": "2026-10-08T11:55:33.359Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 48541.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "67a90509-b024-4701-a9bf-2721d089f6c8", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "f3ade907-33fb-4eb3-bfa3-c30596ba1f3a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 171, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:33.452Z", "recordedAt": "2026-10-08T11:55:33.519Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 48733.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6c4082d9-d6c5-4d65-9453-93e8d3fe8a32", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 172, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:34.380Z", "recordedAt": "2026-10-08T11:55:34.482Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 49661.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "2b3a0851-5499-4923-a511-ebfa45327d1a", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "d4e88ca2-284d-4df3-b01a-df645d6a6149", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 173, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:34.732Z", "recordedAt": "2026-10-08T11:55:34.719Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 50013.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "2b3a0851-5499-4923-a511-ebfa45327d1a", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "d824bff1-54d4-4e37-be81-73d925132f5a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 174, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:34.907Z", "recordedAt": "2026-10-08T11:55:34.911Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "1827b3ee-0769-4a45-884c-2bd71febde86", "participantId": "callee", "payload": { "text": " 4110.", "type": "vtt.transcript.delta", "turnId": "1827b3ee-0769-4a45-884c-2bd71febde86", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5eebae52-83e3-405e-a4ce-96fd235dcca8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 175, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:34.915Z", "recordedAt": "2026-10-08T11:55:34.918Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "1827b3ee-0769-4a45-884c-2bd71febde86", "participantId": "callee", "payload": { "text": "4110.", "type": "vtt.transcript.completed", "turnId": "1827b3ee-0769-4a45-884c-2bd71febde86", "endedAt": "2026-10-08T11:55:34.380Z", "segmentId": "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:32.908Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "7ddd555c-2704-49d8-911e-9bee1a67f9e8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 176, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:34.920Z", "recordedAt": "2026-10-08T11:55:34.924Z", "operationId": null, "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "participantId": null, "payload": { "text": "4110.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca" ] }, "audioId": null, "audio": null }, { "id": "ac902bed-b9c8-4277-ac18-2b51edc7f85d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 177, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-08T11:55:34.927Z", "recordedAt": "2026-10-08T11:55:34.929Z", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "ttv.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "41ff97f1-c66e-4a0b-bfb9-da197c875c7c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 178, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:35.029Z", "recordedAt": "2026-10-08T11:55:35.034Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "ead8f8e5-5542-43c3-b469-4c7182c47fc5", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/ead8f8e5-5542-43c3-b469-4c7182c47fc5.wav", "bucket": "livekit-node-stage", "objectSha256": "acba724c69b56b932fec1224b4034de59d5f2a6c2f8432a92af90b36735c6eb4" }, "format": "pcm_s16le", "sha256": "841dd073df3148afe4be183acd53b2fcf3a1ae657428029cd1633f8c1aec65c3", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:33.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "ead8f8e5-5542-43c3-b469-4c7182c47fc5", "audio": { "id": "ead8f8e5-5542-43c3-b469-4c7182c47fc5", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "841dd073df3148afe4be183acd53b2fcf3a1ae657428029cd1633f8c1aec65c3", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/ead8f8e5-5542-43c3-b469-4c7182c47fc5.wav", "objectSha256": "acba724c69b56b932fec1224b4034de59d5f2a6c2f8432a92af90b36735c6eb4", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:35.014Z" } }, { "id": "128a75e4-62e2-4b7f-adec-ca2ecc987b44", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 179, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-08T11:55:35.148Z", "recordedAt": "2026-10-08T11:55:35.152Z", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 216.95303599999897, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "aa08c1d8-df99-4b07-910b-de7bbbeffdab", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 180, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:35.500Z", "recordedAt": "2026-10-08T11:55:35.498Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 50781.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "2b3a0851-5499-4923-a511-ebfa45327d1a", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ee81a2c1-4ea3-4fcb-8406-42c4043e6487", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 181, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-08T11:55:36.743Z", "recordedAt": "2026-10-08T11:55:36.747Z", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "befa023a-8a79-4520-8475-fb26d6443f2c", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "5596e3aa-9961-4296-bdc2-c401e39342da", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 182, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:36.768Z", "recordedAt": "2026-10-08T11:55:36.771Z", "operationId": null, "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "participantId": null, "payload": { "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca" ] }, "audioId": null, "audio": null }, { "id": "3ae4c041-42ae-40e6-b4e1-7de7b95c1042", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 183, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:36.773Z", "recordedAt": "2026-10-08T11:55:36.779Z", "operationId": null, "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "participantId": "callee", "payload": { "text": "4110.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "d96dc9dc-6c21-4782-9dd6-eabbb221f5da", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 184, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:36.716Z", "recordedAt": "2026-10-08T11:55:36.784Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 51997.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "252f357c-5d69-48ba-8a6c-3fbd3cb6b922", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 185, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:36.776Z", "recordedAt": "2026-10-08T11:55:36.789Z", "operationId": null, "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4ae68251-986c-4437-a40d-7c239307fd11", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "579e96f7-15cf-4e26-8aa7-c0c5e4814c73", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 186, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:37.027Z", "recordedAt": "2026-10-08T11:55:37.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "fa21df92-e427-46ad-a951-32af6d82c986", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/fa21df92-e427-46ad-a951-32af6d82c986.wav", "bucket": "livekit-node-stage", "objectSha256": "130a1074049fe1c609a96d658218583fafeaf3a2bd926583eb938c335779a83c" }, "format": "pcm_s16le", "sha256": "99138ebe6c74b4c774e11f952bf1101fd81859716427d54c99b8b3813c4ca2a7", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:35.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "fa21df92-e427-46ad-a951-32af6d82c986", "audio": { "id": "fa21df92-e427-46ad-a951-32af6d82c986", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "99138ebe6c74b4c774e11f952bf1101fd81859716427d54c99b8b3813c4ca2a7", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/fa21df92-e427-46ad-a951-32af6d82c986.wav", "objectSha256": "130a1074049fe1c609a96d658218583fafeaf3a2bd926583eb938c335779a83c", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:37.014Z" } }, { "id": "728107dc-49b5-478a-80f0-7e4ed2885b4e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 187, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:39.028Z", "recordedAt": "2026-10-08T11:55:39.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "fbd35471-6d00-4e3b-809d-95a7f81f5d24", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/fbd35471-6d00-4e3b-809d-95a7f81f5d24.wav", "bucket": "livekit-node-stage", "objectSha256": "0d261683e1addeb8a90f2d65a4aaa5dd2ecf83f59029c84d0ec0093eab728458" }, "format": "pcm_s16le", "sha256": "1e4664e3242757adf7556fe38eb60378d947d92e57583706a2acbfc595a65bdf", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:37.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "fbd35471-6d00-4e3b-809d-95a7f81f5d24", "audio": { "id": "fbd35471-6d00-4e3b-809d-95a7f81f5d24", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "1e4664e3242757adf7556fe38eb60378d947d92e57583706a2acbfc595a65bdf", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/fbd35471-6d00-4e3b-809d-95a7f81f5d24.wav", "objectSha256": "0d261683e1addeb8a90f2d65a4aaa5dd2ecf83f59029c84d0ec0093eab728458", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:39.014Z" } }, { "id": "aced822b-636a-4900-8130-cbe196737c68", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 188, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:39.148Z", "recordedAt": "2026-10-08T11:55:39.245Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 54429.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "f4192e4f-c95a-4537-8859-91cc186ef6a8", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5edf854d-3b68-41a4-981f-d4b7f8600002", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 189, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:39.500Z", "recordedAt": "2026-10-08T11:55:39.499Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 54781.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "f4192e4f-c95a-4537-8859-91cc186ef6a8", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "2e9740e8-95b0-4ba7-a6df-7e738a648866", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 190, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:39.673Z", "recordedAt": "2026-10-08T11:55:39.678Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "74491fad-70c7-4f66-9aca-d650d31d907f", "participantId": "callee", "payload": { "text": " U stvari, nije, nije to taj, to je ovaj drugi: 05.", "type": "vtt.transcript.delta", "turnId": "74491fad-70c7-4f66-9aca-d650d31d907f", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "954b5065-727b-48e1-8291-5cd632fba098", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 191, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:39.680Z", "recordedAt": "2026-10-08T11:55:39.684Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "74491fad-70c7-4f66-9aca-d650d31d907f", "participantId": "callee", "payload": { "text": "U stvari, nije, nije to taj, to je ovaj drugi: 05.", "type": "vtt.transcript.completed", "turnId": "74491fad-70c7-4f66-9aca-d650d31d907f", "endedAt": "2026-10-08T11:55:39.148Z", "segmentId": "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:36.716Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5890a7cb-3308-4294-b0f7-f1c017021db0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 192, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:39.686Z", "recordedAt": "2026-10-08T11:55:39.689Z", "operationId": null, "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "participantId": null, "payload": { "text": "4110. U stvari, nije, nije to taj, to je ovaj drugi: 05.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba" ] }, "audioId": null, "audio": null }, { "id": "547aed96-8750-4a60-b322-c02b3a53ed4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 193, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:39.691Z", "recordedAt": "2026-10-08T11:55:39.695Z", "operationId": "05ff979b-44a1-4f5f-82e8-96ae05ad11dc", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "05ff979b-44a1-4f5f-82e8-96ae05ad11dc", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "f773dfd9-9487-4a19-9223-d465cef17c87", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 194, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:40.204Z", "recordedAt": "2026-10-08T11:55:40.261Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 55485.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "fcfe1be2-416e-4169-aa01-4878ae78e6b2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 195, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:40.256Z", "recordedAt": "2026-10-08T11:55:40.267Z", "operationId": null, "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "b2fa0998-f776-4386-b618-2ffe6e3ffea3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 196, "layer": "L1", "type": "regression.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:40.256Z", "recordedAt": "2026-10-08T11:55:40.275Z", "operationId": "05ff979b-44a1-4f5f-82e8-96ae05ad11dc", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "participantId": "agent", "payload": { "type": "regression.cancelled", "goalId": "aki.balance", "turnId": "3857e46d-ae61-40c6-9acf-4499688ed470", "purpose": "goal_regression", "provider": "openai", "elapsedMs": 564.8507830000017, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "05ff979b-44a1-4f5f-82e8-96ae05ad11dc", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "d7b49c3a-8339-498c-a159-0f2c23f81d6e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 197, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:41.028Z", "recordedAt": "2026-10-08T11:55:41.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "7d87290a-aada-49fd-8217-2d155a2feb2e", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/7d87290a-aada-49fd-8217-2d155a2feb2e.wav", "bucket": "livekit-node-stage", "objectSha256": "d482ed29a05a2f05ced5ee5a9fb7f25c9673f53ee53e74a1a6e6db062b3d61f9" }, "format": "pcm_s16le", "sha256": "be8cb65795bef2d237695ca18c853f46d01acc358fd31954c4d1e275193c468d", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:39.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "7d87290a-aada-49fd-8217-2d155a2feb2e", "audio": { "id": "7d87290a-aada-49fd-8217-2d155a2feb2e", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "be8cb65795bef2d237695ca18c853f46d01acc358fd31954c4d1e275193c468d", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/7d87290a-aada-49fd-8217-2d155a2feb2e.wav", "objectSha256": "d482ed29a05a2f05ced5ee5a9fb7f25c9673f53ee53e74a1a6e6db062b3d61f9", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:41.014Z" } }, { "id": "87cd2d51-c430-4de9-a612-2e15a5adb5ab", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 198, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:40.940Z", "recordedAt": "2026-10-08T11:55:41.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 56221.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "4b1ebf4f-131e-4595-8548-49004e83b55c", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "56105ea2-3a6b-4a91-8e23-30a992d8acc1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 199, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:41.292Z", "recordedAt": "2026-10-08T11:55:41.280Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 56573.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "4b1ebf4f-131e-4595-8548-49004e83b55c", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5559f02d-458e-420d-b86c-ec31d66c5a02", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 200, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:41.324Z", "recordedAt": "2026-10-08T11:55:41.379Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 56605.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "060a6f5d-0452-4c5c-ade2-295048a6b1aa", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 201, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:41.451Z", "recordedAt": "2026-10-08T11:55:41.455Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "ac145a76-12b0-4bc9-942c-93c855a04871", "participantId": "callee", "payload": { "text": " 12.", "type": "vtt.transcript.delta", "turnId": "ac145a76-12b0-4bc9-942c-93c855a04871", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "55fb6c9d-f3cb-4161-8ae7-a24f8270846e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 202, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:41.457Z", "recordedAt": "2026-10-08T11:55:41.460Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "ac145a76-12b0-4bc9-942c-93c855a04871", "participantId": "callee", "payload": { "text": "12.", "type": "vtt.transcript.completed", "turnId": "ac145a76-12b0-4bc9-942c-93c855a04871", "endedAt": "2026-10-08T11:55:40.940Z", "segmentId": "d8b3ca99-78ef-43a4-8678-17938ad72709", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:40.204Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "79291dfc-5095-45b1-afd6-778cdb534d78", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 203, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:42.220Z", "recordedAt": "2026-10-08T11:55:42.319Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 57501.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c1b514d9-faa2-4aa4-b034-cdbc9e7d0d9b", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "435307a4-12c2-4773-8917-cca444e5c1d9", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 204, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:42.508Z", "recordedAt": "2026-10-08T11:55:42.560Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 57789.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "41e0b55f-b4f0-4488-803f-4f25d245677f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 205, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:43.026Z", "recordedAt": "2026-10-08T11:55:43.030Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "dcb3146a-d5b2-46f7-92b0-64539a060d36", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/dcb3146a-d5b2-46f7-92b0-64539a060d36.wav", "bucket": "livekit-node-stage", "objectSha256": "3c62ea2e7f4d275ce1fe8acbbc3f8ecaa963a7f0799040512a70051f5b0b2044" }, "format": "pcm_s16le", "sha256": "f39a97f088de7f637f30cbbaaace04faa51e13bcc278b9e6e49380bb1f49332b", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:41.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "dcb3146a-d5b2-46f7-92b0-64539a060d36", "audio": { "id": "dcb3146a-d5b2-46f7-92b0-64539a060d36", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f39a97f088de7f637f30cbbaaace04faa51e13bcc278b9e6e49380bb1f49332b", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/dcb3146a-d5b2-46f7-92b0-64539a060d36.wav", "objectSha256": "3c62ea2e7f4d275ce1fe8acbbc3f8ecaa963a7f0799040512a70051f5b0b2044", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:43.014Z" } }, { "id": "e92a8935-521e-476f-a1b1-b680f55ec701", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 206, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:43.052Z", "recordedAt": "2026-10-08T11:55:43.139Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 58333.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "d80b1169-0340-44cc-823d-eaedaeaa8eb9", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4c262e66-1f73-42cb-b211-1aa3dc515acf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 207, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:43.404Z", "recordedAt": "2026-10-08T11:55:43.400Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 58685.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "d80b1169-0340-44cc-823d-eaedaeaa8eb9", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "53ec6def-c6f2-4a5d-9920-5cf24043ddd2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 208, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:43.520Z", "recordedAt": "2026-10-08T11:55:43.523Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "dd7791f6-4e42-4497-b6f1-57b44d4224ae", "participantId": "callee", "payload": { "text": " 989.", "type": "vtt.transcript.delta", "turnId": "dd7791f6-4e42-4497-b6f1-57b44d4224ae", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "04dbc28d-3164-46b0-bbe4-2ea052f6257b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 209, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:43.526Z", "recordedAt": "2026-10-08T11:55:43.528Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "dd7791f6-4e42-4497-b6f1-57b44d4224ae", "participantId": "callee", "payload": { "text": "989.", "type": "vtt.transcript.completed", "turnId": "dd7791f6-4e42-4497-b6f1-57b44d4224ae", "endedAt": "2026-10-08T11:55:43.052Z", "segmentId": "bc7dcffb-bd61-4a09-a2b6-0b40c9aaaf31", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:41.324Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "36f3addf-1e1c-4398-9c75-6012dcce599f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 210, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:43.531Z", "recordedAt": "2026-10-08T11:55:43.535Z", "operationId": null, "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "participantId": null, "payload": { "text": "4110. U stvari, nije, nije to taj, to je ovaj drugi: 05. 12. 989.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba", "d8b3ca99-78ef-43a4-8678-17938ad72709", "bc7dcffb-bd61-4a09-a2b6-0b40c9aaaf31" ] }, "audioId": null, "audio": null }, { "id": "589a4648-9321-48c9-a680-490627f61977", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 211, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:43.537Z", "recordedAt": "2026-10-08T11:55:43.541Z", "operationId": "84c634ea-a0b4-4ec4-92da-63f285f8f566", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "84c634ea-a0b4-4ec4-92da-63f285f8f566", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "81ff506d-6b0c-4b5f-81c4-1cd0aac1ed10", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 212, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:43.852Z", "recordedAt": "2026-10-08T11:55:43.923Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 59133.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "589d749e-032b-46a0-b542-fb543adfc4b5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 213, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:43.916Z", "recordedAt": "2026-10-08T11:55:43.928Z", "operationId": null, "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "bb060f30-1980-4e96-9ac6-1be9e1bcbb96", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 214, "layer": "L1", "type": "regression.cancelled", "version": 1, "occurredAt": "2026-10-08T11:55:43.917Z", "recordedAt": "2026-10-08T11:55:43.936Z", "operationId": "84c634ea-a0b4-4ec4-92da-63f285f8f566", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "participantId": "agent", "payload": { "type": "regression.cancelled", "goalId": "aki.balance", "turnId": "41c8100f-db6f-4a76-ad9a-86c144e5ffc7", "purpose": "goal_regression", "provider": "openai", "elapsedMs": 379.28425300000526, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "84c634ea-a0b4-4ec4-92da-63f285f8f566", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "e74897d7-4d18-4d90-8aaf-4c097c6755bd", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 215, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:44.524Z", "recordedAt": "2026-10-08T11:55:44.620Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 59805.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "9404ef9b-adcb-4dcb-975c-a190074a69a6", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ee2589df-7673-47fd-adce-fa60d2bed5bf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 216, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:55:44.780Z", "recordedAt": "2026-10-08T11:55:44.841Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 60061.656621999995, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "1d07dd77-0e15-4424-b36c-22eab0c04378", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 217, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:45.026Z", "recordedAt": "2026-10-08T11:55:45.031Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "f6a4c41a-bc48-4656-9d47-d2688dcc2893", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/f6a4c41a-bc48-4656-9d47-d2688dcc2893.wav", "bucket": "livekit-node-stage", "objectSha256": "674e955210c911eebb242474484c2d1ccbcfde2c6d426a8184fd9a8c0136698d" }, "format": "pcm_s16le", "sha256": "822231fc1fe9d013c71f71bbf9fef1a3dc421e9dfdd656ad951ee9a133d5a996", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:43.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "f6a4c41a-bc48-4656-9d47-d2688dcc2893", "audio": { "id": "f6a4c41a-bc48-4656-9d47-d2688dcc2893", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "822231fc1fe9d013c71f71bbf9fef1a3dc421e9dfdd656ad951ee9a133d5a996", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/f6a4c41a-bc48-4656-9d47-d2688dcc2893.wav", "objectSha256": "674e955210c911eebb242474484c2d1ccbcfde2c6d426a8184fd9a8c0136698d", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:45.014Z" } }, { "id": "2fba152e-d756-4e14-bcda-ddddd6ff7537", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 218, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:55:46.092Z", "recordedAt": "2026-10-08T11:55:46.180Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 61373.656621999995, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "7c7f34f7-c043-4164-a2d0-4e933294271a", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "a439ea57-08b9-4f55-af9f-1dc2b58e26ea", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 219, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:55:46.444Z", "recordedAt": "2026-10-08T11:55:46.440Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 61725.656621999995, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "7c7f34f7-c043-4164-a2d0-4e933294271a", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "49d776e0-1c75-4806-8490-2401279d6718", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 220, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:55:46.566Z", "recordedAt": "2026-10-08T11:55:46.570Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "10f206af-886b-4ffa-b189-d9e2ea25223c", "participantId": "callee", "payload": { "text": " 764312.", "type": "vtt.transcript.delta", "turnId": "10f206af-886b-4ffa-b189-d9e2ea25223c", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "11f4d06a-f59f-446f-a302-156eb6bbdc3a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 221, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:55:46.573Z", "recordedAt": "2026-10-08T11:55:46.577Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "10f206af-886b-4ffa-b189-d9e2ea25223c", "participantId": "callee", "payload": { "text": "764312.", "type": "vtt.transcript.completed", "turnId": "10f206af-886b-4ffa-b189-d9e2ea25223c", "endedAt": "2026-10-08T11:55:46.092Z", "segmentId": "6495d5ce-98ef-4f32-8ffd-ba1c540dcc66", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:43.852Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4b0b6966-088a-4ef0-b2cf-8740ea4bb327", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 222, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:55:46.581Z", "recordedAt": "2026-10-08T11:55:46.586Z", "operationId": null, "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": null, "payload": { "text": "4110. U stvari, nije, nije to taj, to je ovaj drugi: 05. 12. 989. 764312.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba", "d8b3ca99-78ef-43a4-8678-17938ad72709", "bc7dcffb-bd61-4a09-a2b6-0b40c9aaaf31", "6495d5ce-98ef-4f32-8ffd-ba1c540dcc66" ] }, "audioId": null, "audio": null }, { "id": "c1bfb1e8-c16b-4d15-a6ce-226525eaa2c6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 223, "layer": "L1", "type": "regression.started", "version": 1, "occurredAt": "2026-10-08T11:55:46.588Z", "recordedAt": "2026-10-08T11:55:46.593Z", "operationId": "215f033f-06b9-4f38-9319-0adf3d633fa1", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": "agent", "payload": { "type": "regression.started", "goalId": "aki.balance", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "purpose": "goal_regression", "provider": "openai", "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "215f033f-06b9-4f38-9319-0adf3d633fa1", "retryAllowed": true, "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "226c9790-4344-4ec8-aa80-83152374e06c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 224, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:47.029Z", "recordedAt": "2026-10-08T11:55:47.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "63f4bc3f-f239-4066-a903-e0e2fa64dbf6", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/63f4bc3f-f239-4066-a903-e0e2fa64dbf6.wav", "bucket": "livekit-node-stage", "objectSha256": "33f1686c6bb58df53fd8cd928e962968e78f81e0103bfd5eb70e1cbab5bc790c" }, "format": "pcm_s16le", "sha256": "f2066c13995f29abe1df221414354106457da518462ef2a8885aa5e3dc4e7089", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:45.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "63f4bc3f-f239-4066-a903-e0e2fa64dbf6", "audio": { "id": "63f4bc3f-f239-4066-a903-e0e2fa64dbf6", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "f2066c13995f29abe1df221414354106457da518462ef2a8885aa5e3dc4e7089", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/63f4bc3f-f239-4066-a903-e0e2fa64dbf6.wav", "objectSha256": "33f1686c6bb58df53fd8cd928e962968e78f81e0103bfd5eb70e1cbab5bc790c", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:47.015Z" } }, { "id": "f7a19387-849e-4995-8e6a-d94200f06a98", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 225, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:55:47.212Z", "recordedAt": "2026-10-08T11:55:47.199Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 62493.656621999995, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "7c7f34f7-c043-4164-a2d0-4e933294271a", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "bf4cee95-02ff-4546-bc21-c78b4b881914", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 226, "layer": "L1", "type": "regression.finished", "version": 1, "occurredAt": "2026-10-08T11:55:47.637Z", "recordedAt": "2026-10-08T11:55:47.641Z", "operationId": "215f033f-06b9-4f38-9319-0adf3d633fa1", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": "agent", "payload": { "type": "regression.finished", "goalId": "aki.balance", "reason": "jmbg", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "values": [], "purpose": "goal_regression", "nextTurn": null, "provider": "openai", "completed": false, "elapsedMs": 1048.9288169999927, "goalIndex": 0, "iteration": 1, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "215f033f-06b9-4f38-9319-0adf3d633fa1", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "5b7143af-28cb-4de8-855c-d12999b83597", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 227, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-08T11:55:47.646Z", "recordedAt": "2026-10-08T11:55:47.650Z", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "ttv.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "1f8e1ca6-c55e-4033-931a-2e83c4ec1aae", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 228, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-08T11:55:47.883Z", "recordedAt": "2026-10-08T11:55:47.887Z", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 230.39819799999532, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "21207669-e027-41d5-8727-efc3b2d6fa90", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 229, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:49.025Z", "recordedAt": "2026-10-08T11:55:49.029Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "f897945b-6026-41d8-9219-3e3b4b65db7e", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/f897945b-6026-41d8-9219-3e3b4b65db7e.wav", "bucket": "livekit-node-stage", "objectSha256": "570905b4f7d39d942e24e096db1fe73d46d3fe20c10797e8ee7321faa03dc716" }, "format": "pcm_s16le", "sha256": "df3aee400aca9687a4ffb9cd97d5f40be2b377a1539be17edc253b9e192cd01c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:47.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "f897945b-6026-41d8-9219-3e3b4b65db7e", "audio": { "id": "f897945b-6026-41d8-9219-3e3b4b65db7e", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "df3aee400aca9687a4ffb9cd97d5f40be2b377a1539be17edc253b9e192cd01c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/f897945b-6026-41d8-9219-3e3b4b65db7e.wav", "objectSha256": "570905b4f7d39d942e24e096db1fe73d46d3fe20c10797e8ee7321faa03dc716", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:49.014Z" } }, { "id": "022ed745-52eb-4e66-9948-fe41828ae540", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 230, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-08T11:55:49.336Z", "recordedAt": "2026-10-08T11:55:49.340Z", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "f90e0cb7-5d95-478f-a48e-a27330354967", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "0197318f-f4bb-48b6-94fc-9cebb1dba73f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 231, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:55:49.357Z", "recordedAt": "2026-10-08T11:55:49.361Z", "operationId": null, "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": null, "payload": { "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba", "d8b3ca99-78ef-43a4-8678-17938ad72709", "bc7dcffb-bd61-4a09-a2b6-0b40c9aaaf31", "6495d5ce-98ef-4f32-8ffd-ba1c540dcc66" ] }, "audioId": null, "audio": null }, { "id": "ab593d66-5bde-48e5-bc3a-88d1ab1665b9", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 232, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:55:49.363Z", "recordedAt": "2026-10-08T11:55:49.367Z", "operationId": null, "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": "callee", "payload": { "text": "4110. U stvari, nije, nije to taj, to je ovaj drugi: 05. 12. 989. 764312.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "efa07feb-d367-4ebc-99a5-2ce199fd70ca", "f900eb68-6a9d-4225-a4cf-f08ba56ea4ba", "d8b3ca99-78ef-43a4-8678-17938ad72709", "bc7dcffb-bd61-4a09-a2b6-0b40c9aaaf31", "6495d5ce-98ef-4f32-8ffd-ba1c540dcc66" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ba755606-4f6f-4095-8d16-db136ce11ffe", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 233, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:49.370Z", "recordedAt": "2026-10-08T11:55:49.374Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [], "lastTurnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "jmbgAttempts": 1, "lastQuestion": "jmbg_retry", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "6e5c71e0-f6ac-4028-b4db-943632539f8d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 234, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-08T11:55:49.377Z", "recordedAt": "2026-10-08T11:55:49.380Z", "operationId": null, "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": "agent", "payload": { "kind": "response", "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "dialog.turn.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "903d674a-260b-4251-a606-53fbd7921330", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 235, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-08T11:55:49.383Z", "recordedAt": "2026-10-08T11:55:49.388Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "asset": { "id": "d1d2b50b-356a-436e-b5fd-32ae7313bb25", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/d1d2b50b-356a-436e-b5fd-32ae7313bb25.wav", "bucket": "livekit-node-stage", "objectSha256": "4d9e890ff453d9a42028dc80c46621322fdab4dcb17444935b6b35237aa2081c" }, "format": "pcm_s16le", "sha256": "0e6386aaca201800e9f7aaa070da3763e03d6cfc2798bc7bfff896a71f74c2aa", "channels": 1, "byteLength": 368640, "durationMs": 7680, "sampleRate": 24000 }, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": "d1d2b50b-356a-436e-b5fd-32ae7313bb25", "audio": { "id": "d1d2b50b-356a-436e-b5fd-32ae7313bb25", "name": "agent-response", "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "0e6386aaca201800e9f7aaa070da3763e03d6cfc2798bc7bfff896a71f74c2aa", "byteLength": 368640, "durationMs": 7680, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/d1d2b50b-356a-436e-b5fd-32ae7313bb25.wav", "objectSha256": "4d9e890ff453d9a42028dc80c46621322fdab4dcb17444935b6b35237aa2081c", "objectByteLength": 368684, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:49.343Z" } }, { "id": "6be2e62f-e6bf-4fba-9ab1-5ce7c3fdea5c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 236, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-08T11:55:49.391Z", "recordedAt": "2026-10-08T11:55:49.395Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "firstFrameAt": "2026-10-08T11:55:49.390Z", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "a50c81ea-76a6-44f0-aacf-f92400e7546e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 237, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:51.033Z", "recordedAt": "2026-10-08T11:55:51.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "3d29de4e-e899-4459-962f-81f640827f9a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3d29de4e-e899-4459-962f-81f640827f9a.wav", "bucket": "livekit-node-stage", "objectSha256": "741e90b09238f822dc6275cd12f9bac163248dea1ceecdbc9d6a370409f8ec49" }, "format": "pcm_s16le", "sha256": "e6d1496f5730ee3e6eebc8e06006e4d7f1c7d337ee1363ace000b52ba55f4038", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:49.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "3d29de4e-e899-4459-962f-81f640827f9a", "audio": { "id": "3d29de4e-e899-4459-962f-81f640827f9a", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "e6d1496f5730ee3e6eebc8e06006e4d7f1c7d337ee1363ace000b52ba55f4038", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/3d29de4e-e899-4459-962f-81f640827f9a.wav", "objectSha256": "741e90b09238f822dc6275cd12f9bac163248dea1ceecdbc9d6a370409f8ec49", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:51.015Z" } }, { "id": "36e23ab9-2ffd-4717-8861-4d5002397568", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 238, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:51.435Z", "recordedAt": "2026-10-08T11:55:51.440Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "97726f19-b3f4-46d3-bdef-23da14a26b63", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/97726f19-b3f4-46d3-bdef-23da14a26b63.wav", "bucket": "livekit-node-stage", "objectSha256": "a39d6709901073985c134a44b3292305e30e49ad4891e4eaf2ab11255d4752b5" }, "format": "pcm_s16le", "sha256": "675e6947f02f1184b6b8056a701c3df825238ef18e8b0c2ad7311e2238e67acf", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:49.390Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": "97726f19-b3f4-46d3-bdef-23da14a26b63", "audio": { "id": "97726f19-b3f4-46d3-bdef-23da14a26b63", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "675e6947f02f1184b6b8056a701c3df825238ef18e8b0c2ad7311e2238e67acf", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/97726f19-b3f4-46d3-bdef-23da14a26b63.wav", "objectSha256": "a39d6709901073985c134a44b3292305e30e49ad4891e4eaf2ab11255d4752b5", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:51.421Z" } }, { "id": "d6ff4b90-e34a-4f56-9ca6-585dfa7ae105", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 239, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:53.027Z", "recordedAt": "2026-10-08T11:55:53.031Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "9fa1cbd0-afb7-4097-a15a-7caf298bec1e", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/9fa1cbd0-afb7-4097-a15a-7caf298bec1e.wav", "bucket": "livekit-node-stage", "objectSha256": "1b82c3c6e05a1fbdcc415009dae0118faf61acf8567b7b414754851d18c62a4d" }, "format": "pcm_s16le", "sha256": "09d32d85e16bb7db96507afa29deaea8e7c56664a0ea965d11a2bf557f81d91f", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:51.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "9fa1cbd0-afb7-4097-a15a-7caf298bec1e", "audio": { "id": "9fa1cbd0-afb7-4097-a15a-7caf298bec1e", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "09d32d85e16bb7db96507afa29deaea8e7c56664a0ea965d11a2bf557f81d91f", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/9fa1cbd0-afb7-4097-a15a-7caf298bec1e.wav", "objectSha256": "1b82c3c6e05a1fbdcc415009dae0118faf61acf8567b7b414754851d18c62a4d", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:53.015Z" } }, { "id": "bf70a7a1-41ae-417a-a964-b5a0771d86f3", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 240, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:53.436Z", "recordedAt": "2026-10-08T11:55:53.440Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "127cd41e-5d65-43a4-b3d1-2d11e49b3930", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/127cd41e-5d65-43a4-b3d1-2d11e49b3930.wav", "bucket": "livekit-node-stage", "objectSha256": "2c228bebc87966ed93b1ce6761103fbf86ec48a5245597d7acdc878f0d19c7cb" }, "format": "pcm_s16le", "sha256": "601bad371e28d68fa009828bf62b2a5dc8f9e34941a60350fa3dc2f38c8a9763", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:51.390Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": "127cd41e-5d65-43a4-b3d1-2d11e49b3930", "audio": { "id": "127cd41e-5d65-43a4-b3d1-2d11e49b3930", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "601bad371e28d68fa009828bf62b2a5dc8f9e34941a60350fa3dc2f38c8a9763", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/127cd41e-5d65-43a4-b3d1-2d11e49b3930.wav", "objectSha256": "2c228bebc87966ed93b1ce6761103fbf86ec48a5245597d7acdc878f0d19c7cb", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:53.422Z" } }, { "id": "3d056ef2-00bd-4137-bf6d-7e3957d8a20a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 241, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:55.026Z", "recordedAt": "2026-10-08T11:55:55.031Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "02959da3-03f4-41a4-b045-09d0965322bb", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/02959da3-03f4-41a4-b045-09d0965322bb.wav", "bucket": "livekit-node-stage", "objectSha256": "0e9819882c3ae5e870c3c23472e9410bbc258e7f303183605c1558bfba5f6ad7" }, "format": "pcm_s16le", "sha256": "6424e5f72989b5a835ef2e7cd24a1603ebbe89266ea1a2b4539197d7539e16db", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:53.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "02959da3-03f4-41a4-b045-09d0965322bb", "audio": { "id": "02959da3-03f4-41a4-b045-09d0965322bb", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "6424e5f72989b5a835ef2e7cd24a1603ebbe89266ea1a2b4539197d7539e16db", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/02959da3-03f4-41a4-b045-09d0965322bb.wav", "objectSha256": "0e9819882c3ae5e870c3c23472e9410bbc258e7f303183605c1558bfba5f6ad7", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:55.014Z" } }, { "id": "15ed7846-a978-4c93-b073-428d5c71066c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 242, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:55.438Z", "recordedAt": "2026-10-08T11:55:55.443Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "1147d247-5c04-4145-b830-cdf03e4b768c", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/1147d247-5c04-4145-b830-cdf03e4b768c.wav", "bucket": "livekit-node-stage", "objectSha256": "1ac0e46e017c69142e0f20116026098bd0e723b0283fa02b620760a4d7a846ee" }, "format": "pcm_s16le", "sha256": "ab8b806f5445f37ceea2f23f72daf39c295460f53be0d35660087b5a9b59f8ef", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:53.390Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": "1147d247-5c04-4145-b830-cdf03e4b768c", "audio": { "id": "1147d247-5c04-4145-b830-cdf03e4b768c", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "ab8b806f5445f37ceea2f23f72daf39c295460f53be0d35660087b5a9b59f8ef", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/1147d247-5c04-4145-b830-cdf03e4b768c.wav", "objectSha256": "1ac0e46e017c69142e0f20116026098bd0e723b0283fa02b620760a4d7a846ee", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:55.421Z" } }, { "id": "9edb82d2-61ca-4132-b95b-3f1daa346877", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 243, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:57.027Z", "recordedAt": "2026-10-08T11:55:57.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "86685861-54c8-4e4f-8748-5b369e0ed1ce", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/86685861-54c8-4e4f-8748-5b369e0ed1ce.wav", "bucket": "livekit-node-stage", "objectSha256": "24347b948f5ff94440938f69835fcf72e28b71291adf731e5112b9507fcd1d29" }, "format": "pcm_s16le", "sha256": "502bdeae22ce8c46720e0238c563f073ec1972c03b8921952fc62d27783dc2d5", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:55.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "86685861-54c8-4e4f-8748-5b369e0ed1ce", "audio": { "id": "86685861-54c8-4e4f-8748-5b369e0ed1ce", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "502bdeae22ce8c46720e0238c563f073ec1972c03b8921952fc62d27783dc2d5", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/86685861-54c8-4e4f-8748-5b369e0ed1ce.wav", "objectSha256": "24347b948f5ff94440938f69835fcf72e28b71291adf731e5112b9507fcd1d29", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:57.014Z" } }, { "id": "6caf6a5c-894b-42de-8f6d-a7c22c13a263", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 244, "layer": "L1", "type": "audio.playback.finished", "version": 1, "occurredAt": "2026-10-08T11:55:57.371Z", "recordedAt": "2026-10-08T11:55:57.376Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "9c140a7b-a9e2-4cd7-8667-7b221047def5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 245, "layer": "DIALOG", "type": "dialog.turn.completed", "version": 1, "occurredAt": "2026-10-08T11:55:57.385Z", "recordedAt": "2026-10-08T11:55:57.391Z", "operationId": null, "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "participantId": "agent", "payload": { "kind": "response", "text": "Izvinite, nisam dobro razumela ceo ЈМБГ. Molim Vas, ponovite ga još jednom, cifru po cifru.", "type": "dialog.turn.completed", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "4986e922-52be-44cb-adc2-1fcaf1c1259a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "ce299ed4-8b6e-4baa-8749-243e9d46cc8a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 246, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:55:57.396Z", "recordedAt": "2026-10-08T11:55:57.403Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [], "lastPhrase": "jmbg_retry", "interrupted": false, "jmbgAttempts": 1, "lastQuestion": "jmbg_retry", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "58220657-657e-4dbd-b098-0ba80659d151", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 247, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:57.419Z", "recordedAt": "2026-10-08T11:55:57.426Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "3c42941d-7a91-4b47-9930-116689557988", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/3c42941d-7a91-4b47-9930-116689557988.wav", "bucket": "livekit-node-stage", "objectSha256": "1e57b4a9dfac42da42245d63a9877d6e7aa5b613fb20357867bf4b803856c3bb" }, "format": "pcm_s16le", "sha256": "a672703312fe8a9c4b1a4b00778b652dd58a39d8aaaff87bf120458b2799dec3", "channels": 1, "byteLength": 95040, "durationMs": 1980, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:55.390Z", "operationId": "75bae21f-007f-4e23-9b5d-f8bad30bcdaa", "participantId": "agent" }, "audioId": "3c42941d-7a91-4b47-9930-116689557988", "audio": { "id": "3c42941d-7a91-4b47-9930-116689557988", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "a672703312fe8a9c4b1a4b00778b652dd58a39d8aaaff87bf120458b2799dec3", "byteLength": 95040, "durationMs": 1980, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/3c42941d-7a91-4b47-9930-116689557988.wav", "objectSha256": "1e57b4a9dfac42da42245d63a9877d6e7aa5b613fb20357867bf4b803856c3bb", "objectByteLength": 95084, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:57.384Z" } }, { "id": "29845670-b467-458e-956e-b02cd823b79b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 248, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:55:59.029Z", "recordedAt": "2026-10-08T11:55:59.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "8d8a1ec1-e8b9-4b18-96e2-cc5a2f6e8914", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/8d8a1ec1-e8b9-4b18-96e2-cc5a2f6e8914.wav", "bucket": "livekit-node-stage", "objectSha256": "650d70e8032535347291a1eb67692ab0505e315cbc67f0ba60af28975bfe2a76" }, "format": "pcm_s16le", "sha256": "07ebd79d2dedacc92f2d096e02acf8f89c35d80b56ddef717d613b3e902e02ab", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:57.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "8d8a1ec1-e8b9-4b18-96e2-cc5a2f6e8914", "audio": { "id": "8d8a1ec1-e8b9-4b18-96e2-cc5a2f6e8914", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "07ebd79d2dedacc92f2d096e02acf8f89c35d80b56ddef717d613b3e902e02ab", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/8d8a1ec1-e8b9-4b18-96e2-cc5a2f6e8914.wav", "objectSha256": "650d70e8032535347291a1eb67692ab0505e315cbc67f0ba60af28975bfe2a76", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:55:59.015Z" } }, { "id": "5e7370a6-346f-40e0-827c-08e0d0931735", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 249, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:00.396Z", "recordedAt": "2026-10-08T11:56:00.459Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 75677.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "6752f3f9-b658-456a-aff4-f42001b2fe22", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 250, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:00.716Z", "recordedAt": "2026-10-08T11:56:00.800Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 75997.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "a3e56cf6-547a-4062-81fc-15da28496091", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "55df1585-91ed-49a8-98d9-12ea939d79e2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 251, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:00.844Z", "recordedAt": "2026-10-08T11:56:00.899Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 76125.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c5f2967a-2c4c-44fb-8fa4-a5aca30f47e7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 252, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:01.026Z", "recordedAt": "2026-10-08T11:56:01.031Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "b478be6f-a817-4c84-98b7-2d128d01e67e", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b478be6f-a817-4c84-98b7-2d128d01e67e.wav", "bucket": "livekit-node-stage", "objectSha256": "c7680d5a46a07e0005b2ccab2d1759d20e7e798d4410fb57e7787001fb2e9300" }, "format": "pcm_s16le", "sha256": "20feb74adf6ea308ad43edfc683221c679dc296d9fb8966c58b89b626bbea2cc", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:55:59.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "b478be6f-a817-4c84-98b7-2d128d01e67e", "audio": { "id": "b478be6f-a817-4c84-98b7-2d128d01e67e", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "20feb74adf6ea308ad43edfc683221c679dc296d9fb8966c58b89b626bbea2cc", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/b478be6f-a817-4c84-98b7-2d128d01e67e.wav", "objectSha256": "c7680d5a46a07e0005b2ccab2d1759d20e7e798d4410fb57e7787001fb2e9300", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:01.015Z" } }, { "id": "d6517f3f-edfb-4888-ba57-092f27e42baf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 253, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:01.100Z", "recordedAt": "2026-10-08T11:56:01.200Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 76381.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "51174c86-96a9-42b0-9a86-68cd85884797", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "0e6f9b61-d951-491a-bccc-f2262c1cba22", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 254, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:01.452Z", "recordedAt": "2026-10-08T11:56:01.439Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 76733.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "51174c86-96a9-42b0-9a86-68cd85884797", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "18021e2c-6c10-4777-9c70-a8317aff19b9", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 255, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:01.562Z", "recordedAt": "2026-10-08T11:56:01.566Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "74a74521-488d-4919-8f09-1e16b63db389", "participantId": "callee", "payload": { "text": " 05.", "type": "vtt.transcript.delta", "turnId": "74a74521-488d-4919-8f09-1e16b63db389", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "60b92fd1-d9d8-4743-a0ee-7ef86202998b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 256, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:01.568Z", "recordedAt": "2026-10-08T11:56:01.575Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "74a74521-488d-4919-8f09-1e16b63db389", "participantId": "callee", "payload": { "text": "05.", "type": "vtt.transcript.completed", "turnId": "74a74521-488d-4919-8f09-1e16b63db389", "endedAt": "2026-10-08T11:56:01.100Z", "segmentId": "e2ee52be-2f12-4ccc-81ce-d12c32b81f94", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:00.396Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9daa9234-6839-4f87-89aa-14c50ab94a47", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 257, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:01.578Z", "recordedAt": "2026-10-08T11:56:01.581Z", "operationId": null, "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "participantId": null, "payload": { "text": "05.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "e2ee52be-2f12-4ccc-81ce-d12c32b81f94" ] }, "audioId": null, "audio": null }, { "id": "956d3506-2cf7-4b86-a1b3-4f608b53a5a4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 258, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:01.585Z", "recordedAt": "2026-10-08T11:56:01.589Z", "operationId": null, "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "e2ee52be-2f12-4ccc-81ce-d12c32b81f94" ] }, "audioId": null, "audio": null }, { "id": "a2fb6e56-46bd-47cf-84fe-2ded25ad09ca", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 259, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:56:02.220Z", "recordedAt": "2026-10-08T11:56:02.219Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 77501.65662199998, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "51174c86-96a9-42b0-9a86-68cd85884797", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "01a314c2-b36d-417d-b385-753453f5ee3b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 260, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:56:02.215Z", "recordedAt": "2026-10-08T11:56:02.225Z", "operationId": null, "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "participantId": "callee", "payload": { "text": "05.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "e2ee52be-2f12-4ccc-81ce-d12c32b81f94" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "cb1a5153-5e5d-4986-8b29-e4a384d81c32", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 261, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:56:02.228Z", "recordedAt": "2026-10-08T11:56:02.232Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [ "05" ], "lastTurnId": "7fadd047-4bc4-4401-b940-7140f35290e5", "jmbgAttempts": 1, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "de8cecc5-4260-4830-a93f-c303d3786ec5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 262, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:02.700Z", "recordedAt": "2026-10-08T11:56:02.759Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 77981.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4b70e928-b3b9-4b5d-af51-3d5f62c19fef", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 263, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:03.028Z", "recordedAt": "2026-10-08T11:56:03.037Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "d4b294c6-a9bb-4be6-abc9-f8e84a9a8724", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d4b294c6-a9bb-4be6-abc9-f8e84a9a8724.wav", "bucket": "livekit-node-stage", "objectSha256": "85147769d71ec71f9d90ccf675275806e2065d5fe5b23bfd2b219ba38fa382da" }, "format": "pcm_s16le", "sha256": "9aaa6487901e6ef0b294ada3f5e5e6bd5929af13a474a8a0e238a9f1cb3c5cbe", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:01.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "d4b294c6-a9bb-4be6-abc9-f8e84a9a8724", "audio": { "id": "d4b294c6-a9bb-4be6-abc9-f8e84a9a8724", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "9aaa6487901e6ef0b294ada3f5e5e6bd5929af13a474a8a0e238a9f1cb3c5cbe", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/d4b294c6-a9bb-4be6-abc9-f8e84a9a8724.wav", "objectSha256": "85147769d71ec71f9d90ccf675275806e2065d5fe5b23bfd2b219ba38fa382da", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:03.015Z" } }, { "id": "fb559542-f6c8-41ec-a396-78187c92fe63", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 264, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:03.404Z", "recordedAt": "2026-10-08T11:56:03.498Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 78685.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "941b5bef-4aea-4b50-89ae-abac13a3319c", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "a7527d33-a9b2-4c74-8e85-752ca8addd43", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 265, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:03.756Z", "recordedAt": "2026-10-08T11:56:03.759Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 79037.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "941b5bef-4aea-4b50-89ae-abac13a3319c", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "926ce135-2502-453a-8d5a-adb810866c13", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 266, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:03.915Z", "recordedAt": "2026-10-08T11:56:03.919Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "2b5b2d29-6224-412e-bdac-0f7dd118d237", "participantId": "callee", "payload": { "text": " 12.", "type": "vtt.transcript.delta", "turnId": "2b5b2d29-6224-412e-bdac-0f7dd118d237", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "96358e4d-fa4e-4063-bcf2-2b792ad3dd97", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 267, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:03.921Z", "recordedAt": "2026-10-08T11:56:03.924Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "2b5b2d29-6224-412e-bdac-0f7dd118d237", "participantId": "callee", "payload": { "text": "12.", "type": "vtt.transcript.completed", "turnId": "2b5b2d29-6224-412e-bdac-0f7dd118d237", "endedAt": "2026-10-08T11:56:03.404Z", "segmentId": "b803249a-f39d-42a3-826e-75868009510d", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:02.700Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "1e68e844-3830-4f15-bf67-a84a5a26b991", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 268, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:03.926Z", "recordedAt": "2026-10-08T11:56:03.928Z", "operationId": null, "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "participantId": null, "payload": { "text": "12.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "b803249a-f39d-42a3-826e-75868009510d" ] }, "audioId": null, "audio": null }, { "id": "4b5df31f-0564-4b7c-a3b7-1a12e992b466", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 269, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:03.930Z", "recordedAt": "2026-10-08T11:56:03.933Z", "operationId": null, "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "b803249a-f39d-42a3-826e-75868009510d" ] }, "audioId": null, "audio": null }, { "id": "174a3e98-c26a-4901-82a7-3a8373956d18", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 270, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:04.492Z", "recordedAt": "2026-10-08T11:56:04.559Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 79773.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "a78ae36b-b9ec-4dc7-aee1-231b2d42ecbd", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 271, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:56:04.555Z", "recordedAt": "2026-10-08T11:56:04.564Z", "operationId": null, "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d33ed444-e3a2-4a30-9d2d-cbb191519602", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "b42db49e-736f-45ff-8573-56036261af46", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 272, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:05.026Z", "recordedAt": "2026-10-08T11:56:05.030Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "63ba663c-f27a-4de9-be36-d6088bbb3c5a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/63ba663c-f27a-4de9-be36-d6088bbb3c5a.wav", "bucket": "livekit-node-stage", "objectSha256": "8f4fe3fbd8e06af98e33116593571632f84c0704a3af2857f9120e414ea428bf" }, "format": "pcm_s16le", "sha256": "c9a0ac768b8368e8800b44f8c3bd5a16c9788e119984facad33e124a476e61df", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:03.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "63ba663c-f27a-4de9-be36-d6088bbb3c5a", "audio": { "id": "63ba663c-f27a-4de9-be36-d6088bbb3c5a", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "c9a0ac768b8368e8800b44f8c3bd5a16c9788e119984facad33e124a476e61df", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/63ba663c-f27a-4de9-be36-d6088bbb3c5a.wav", "objectSha256": "8f4fe3fbd8e06af98e33116593571632f84c0704a3af2857f9120e414ea428bf", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:05.014Z" } }, { "id": "e987a979-102a-4345-ae76-f2bfb069da2d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 273, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:05.388Z", "recordedAt": "2026-10-08T11:56:05.479Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 80669.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "44339ae5-4f0a-4a10-a8e4-4924130f7927", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c8f7e4ce-30a9-402a-846c-d32be55dacb6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 274, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:05.740Z", "recordedAt": "2026-10-08T11:56:05.739Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 81021.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "44339ae5-4f0a-4a10-a8e4-4924130f7927", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c0394954-b4ea-4ea7-a230-f2a8b35e183e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 275, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:05.912Z", "recordedAt": "2026-10-08T11:56:05.917Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "4787548a-52b5-47d0-a452-d8b4c581d78a", "participantId": "callee", "payload": { "text": " 98.", "type": "vtt.transcript.delta", "turnId": "4787548a-52b5-47d0-a452-d8b4c581d78a", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ecc41ec3-29b9-4c89-95a3-af6e05f86166", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 276, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:05.919Z", "recordedAt": "2026-10-08T11:56:05.922Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "4787548a-52b5-47d0-a452-d8b4c581d78a", "participantId": "callee", "payload": { "text": "98.", "type": "vtt.transcript.completed", "turnId": "4787548a-52b5-47d0-a452-d8b4c581d78a", "endedAt": "2026-10-08T11:56:05.388Z", "segmentId": "98c8f6c8-735c-4f4b-94ed-1c0c15164324", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:04.492Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "7d06e45e-530c-45ed-bf6c-4b5ab672a97b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 277, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:05.924Z", "recordedAt": "2026-10-08T11:56:05.927Z", "operationId": null, "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "participantId": null, "payload": { "text": "12. 98.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "b803249a-f39d-42a3-826e-75868009510d", "98c8f6c8-735c-4f4b-94ed-1c0c15164324" ] }, "audioId": null, "audio": null }, { "id": "5bce9abb-f423-471e-832c-499e0cb0125c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 278, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:05.929Z", "recordedAt": "2026-10-08T11:56:05.933Z", "operationId": null, "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "b803249a-f39d-42a3-826e-75868009510d", "98c8f6c8-735c-4f4b-94ed-1c0c15164324" ] }, "audioId": null, "audio": null }, { "id": "1242e600-4e65-4b24-9aba-2e9110113297", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 279, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:56:06.508Z", "recordedAt": "2026-10-08T11:56:06.499Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 81789.65662199998, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "44339ae5-4f0a-4a10-a8e4-4924130f7927", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "aad72520-a59e-4ab8-92cf-e654adf25389", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 280, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:56:06.495Z", "recordedAt": "2026-10-08T11:56:06.505Z", "operationId": null, "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "participantId": "callee", "payload": { "text": "12. 98.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "b803249a-f39d-42a3-826e-75868009510d", "98c8f6c8-735c-4f4b-94ed-1c0c15164324" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "8658aee7-4b37-4405-a60b-dc0a346aac5c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 281, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:56:06.507Z", "recordedAt": "2026-10-08T11:56:06.511Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "jmbg", "prezime": "Milošević", "fragments": [ "05", "12 98" ], "lastTurnId": "37005c8b-80ea-4371-a68f-53a000d3b6fc", "jmbgAttempts": 1, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "ab1b2269-c9a1-4fb4-96f3-e94a63e007bf", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 282, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:06.764Z", "recordedAt": "2026-10-08T11:56:06.820Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 82045.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "f251da97-3932-4617-947b-d220cb607e33", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 283, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:07.026Z", "recordedAt": "2026-10-08T11:56:07.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "7ef49da4-d7b4-490c-9177-77f708a0792d", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/7ef49da4-d7b4-490c-9177-77f708a0792d.wav", "bucket": "livekit-node-stage", "objectSha256": "1d78cdb7898bc696f1ee112216a307c807137dc4ff6cba4b58b99d0b16b78d1e" }, "format": "pcm_s16le", "sha256": "e9d6dd05328366b62253bf915aa1635bb0e83152a74f9e1edde75838bdb29bab", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:05.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "7ef49da4-d7b4-490c-9177-77f708a0792d", "audio": { "id": "7ef49da4-d7b4-490c-9177-77f708a0792d", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "e9d6dd05328366b62253bf915aa1635bb0e83152a74f9e1edde75838bdb29bab", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/7ef49da4-d7b4-490c-9177-77f708a0792d.wav", "objectSha256": "1d78cdb7898bc696f1ee112216a307c807137dc4ff6cba4b58b99d0b16b78d1e", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:07.014Z" } }, { "id": "daa848b4-9b77-4cf6-971a-6da61d1ca93f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 284, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:07.596Z", "recordedAt": "2026-10-08T11:56:07.680Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 82877.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c34bfaa3-10a2-4403-8b22-f26d691f9893", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "34f30cd7-0f23-44fa-a475-fc14ec2dbf23", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 285, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:07.948Z", "recordedAt": "2026-10-08T11:56:07.939Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 83229.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "c34bfaa3-10a2-4403-8b22-f26d691f9893", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "5d90b942-4b80-48c9-be02-6b230f2702f4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 286, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:08.062Z", "recordedAt": "2026-10-08T11:56:08.068Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "d5f3870d-5993-4f2e-936c-0cb7c1580ef4", "participantId": "callee", "payload": { "text": " 97.", "type": "vtt.transcript.delta", "turnId": "d5f3870d-5993-4f2e-936c-0cb7c1580ef4", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "ebe19a91-a005-4790-a716-6e6124fcc474", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 287, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:08.071Z", "recordedAt": "2026-10-08T11:56:08.075Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "d5f3870d-5993-4f2e-936c-0cb7c1580ef4", "participantId": "callee", "payload": { "text": "97.", "type": "vtt.transcript.completed", "turnId": "d5f3870d-5993-4f2e-936c-0cb7c1580ef4", "endedAt": "2026-10-08T11:56:07.596Z", "segmentId": "dae61b32-ac5e-4ba0-8186-ee54091c9402", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:06.764Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "fc1a3003-7dc1-4c0e-b90e-9c32aa2c21a7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 288, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:08.077Z", "recordedAt": "2026-10-08T11:56:08.080Z", "operationId": null, "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "participantId": null, "payload": { "text": "97.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402" ] }, "audioId": null, "audio": null }, { "id": "e1d921bb-4999-41a5-8203-7fc4642418a6", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 289, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:08.082Z", "recordedAt": "2026-10-08T11:56:08.084Z", "operationId": null, "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402" ] }, "audioId": null, "audio": null }, { "id": "8e857fcb-b2ae-4565-9f58-fca4499254b2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 290, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:08.268Z", "recordedAt": "2026-10-08T11:56:08.319Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 83549.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "db4507ea-57fa-4385-960d-a13951e4418b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 291, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:56:08.315Z", "recordedAt": "2026-10-08T11:56:08.324Z", "operationId": null, "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "ebffdacb-9661-4def-bcce-f78bfa006512", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "323f3b49-edc7-4120-8251-1462e9caf03b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 292, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:09.028Z", "recordedAt": "2026-10-08T11:56:09.032Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "92434706-abf5-43a1-98ea-592772517197", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/92434706-abf5-43a1-98ea-592772517197.wav", "bucket": "livekit-node-stage", "objectSha256": "8dcf105123deb3b40627d6f56548d13a858a66c0b7a71dd8831b0c1cdc1a76c4" }, "format": "pcm_s16le", "sha256": "9c16a2f09e7ba6cdc94005a3091e6081ce5b247bc32bb8f6ce5aeb942ffa821c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:07.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "92434706-abf5-43a1-98ea-592772517197", "audio": { "id": "92434706-abf5-43a1-98ea-592772517197", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "9c16a2f09e7ba6cdc94005a3091e6081ce5b247bc32bb8f6ce5aeb942ffa821c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/92434706-abf5-43a1-98ea-592772517197.wav", "objectSha256": "8dcf105123deb3b40627d6f56548d13a858a66c0b7a71dd8831b0c1cdc1a76c4", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:09.014Z" } }, { "id": "44e39add-7963-4f97-a70c-43e20781ca5a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 293, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:09.068Z", "recordedAt": "2026-10-08T11:56:09.159Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 84349.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "104e6878-e5d2-4d8a-9fc0-54d45c36e7c7", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "daf4386a-bc45-4cf2-8bf2-aafaff30150d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 294, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:09.420Z", "recordedAt": "2026-10-08T11:56:09.419Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 84701.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "104e6878-e5d2-4d8a-9fc0-54d45c36e7c7", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "764bb3f6-c18e-471b-b423-a9ea791c3de8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 295, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:09.550Z", "recordedAt": "2026-10-08T11:56:09.555Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "3ed730b7-ef98-4b55-b11d-308344de7e7d", "participantId": "callee", "payload": { "text": " 64.", "type": "vtt.transcript.delta", "turnId": "3ed730b7-ef98-4b55-b11d-308344de7e7d", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "4cfdbdc6-cb5a-460b-9154-170fa809c67e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 296, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:09.557Z", "recordedAt": "2026-10-08T11:56:09.560Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "3ed730b7-ef98-4b55-b11d-308344de7e7d", "participantId": "callee", "payload": { "text": "64.", "type": "vtt.transcript.completed", "turnId": "3ed730b7-ef98-4b55-b11d-308344de7e7d", "endedAt": "2026-10-08T11:56:09.068Z", "segmentId": "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:08.268Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "7e24ef33-b2aa-4d34-8552-4de52951e578", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 297, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:09.562Z", "recordedAt": "2026-10-08T11:56:09.565Z", "operationId": null, "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "participantId": null, "payload": { "text": "97. 64.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402", "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590" ] }, "audioId": null, "audio": null }, { "id": "2f8bb6ea-fb6b-4738-8bf0-0dcdc60cdc8c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 298, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:09.567Z", "recordedAt": "2026-10-08T11:56:09.570Z", "operationId": null, "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "participantId": null, "payload": { "text": "", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402", "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590" ] }, "audioId": null, "audio": null }, { "id": "56f803de-3d6d-4e95-b317-4afd3495cc3a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 299, "layer": "L1", "type": "speech.started", "version": 1, "occurredAt": "2026-10-08T11:56:09.676Z", "recordedAt": "2026-10-08T11:56:09.739Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 84957.65662199998, "type": "speech.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c8f702cb-b22e-440b-892e-c8e564d733e1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 300, "layer": "DIALOG", "type": "dialog.response.cancelled", "version": 1, "occurredAt": "2026-10-08T11:56:09.735Z", "recordedAt": "2026-10-08T11:56:09.746Z", "operationId": null, "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "participantId": null, "payload": { "type": "dialog.response.cancelled", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "d091d110-6ec6-446a-824f-5b418e5ae6fc", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "ce28a001-044d-44a5-8c1d-fe67d9d433df", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 301, "layer": "L1", "type": "speech.stopped", "version": 1, "occurredAt": "2026-10-08T11:56:10.764Z", "recordedAt": "2026-10-08T11:56:10.859Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 86045.65662199998, "type": "speech.stopped", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "049872f4-bbac-4561-af98-aa0f938d7071", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "02f81da0-23c2-4cfb-b160-ca0670b6ce2a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 302, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:11.025Z", "recordedAt": "2026-10-08T11:56:11.029Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "608764c2-fdd6-417b-baf4-e3ba2b939198", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/608764c2-fdd6-417b-baf4-e3ba2b939198.wav", "bucket": "livekit-node-stage", "objectSha256": "bf8a0a66d2b0c6674636bccb8eb97f29c554a1fbedbfd78218d758de1d7d9717" }, "format": "pcm_s16le", "sha256": "098a22b2632812946a12cc9840407a3b65c89d2caa933a019db98c2953029ddd", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:09.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "608764c2-fdd6-417b-baf4-e3ba2b939198", "audio": { "id": "608764c2-fdd6-417b-baf4-e3ba2b939198", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "098a22b2632812946a12cc9840407a3b65c89d2caa933a019db98c2953029ddd", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/608764c2-fdd6-417b-baf4-e3ba2b939198.wav", "objectSha256": "bf8a0a66d2b0c6674636bccb8eb97f29c554a1fbedbfd78218d758de1d7d9717", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:11.014Z" } }, { "id": "f446ea3b-94aa-4695-9155-12ea6e41e3c4", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 303, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-08T11:56:11.116Z", "recordedAt": "2026-10-08T11:56:11.119Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 86397.65662199998, "type": "silence.soft", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "049872f4-bbac-4561-af98-aa0f938d7071", "durationMs": 352, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "b975b93f-de70-47b5-bd57-26dd57dee119", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 304, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:11.248Z", "recordedAt": "2026-10-08T11:56:11.252Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "96893327-c67a-4a1a-89b2-fc221aa4b615", "participantId": "callee", "payload": { "text": " 321.", "type": "vtt.transcript.delta", "turnId": "96893327-c67a-4a1a-89b2-fc221aa4b615", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "985fe653-add0-4ad4-8ad0-075038603234", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 305, "layer": "L1", "type": "vtt.transcript.completed", "version": 1, "occurredAt": "2026-10-08T11:56:11.254Z", "recordedAt": "2026-10-08T11:56:11.257Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "96893327-c67a-4a1a-89b2-fc221aa4b615", "participantId": "callee", "payload": { "text": "321.", "type": "vtt.transcript.completed", "turnId": "96893327-c67a-4a1a-89b2-fc221aa4b615", "endedAt": "2026-10-08T11:56:10.764Z", "segmentId": "762f51e9-72b5-4b47-912e-4334dc074040", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:09.676Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "90457041-725b-46f0-be68-4ea31088769c", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 306, "layer": "DIALOG", "type": "dialog.response.preparing", "version": 1, "occurredAt": "2026-10-08T11:56:11.259Z", "recordedAt": "2026-10-08T11:56:11.261Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": null, "payload": { "text": "97. 64. 321.", "type": "dialog.response.preparing", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402", "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590", "762f51e9-72b5-4b47-912e-4334dc074040" ] }, "audioId": null, "audio": null }, { "id": "5a9c1118-f328-4437-800d-afc3e783c3b1", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 307, "layer": "L1", "type": "ttv.started", "version": 1, "occurredAt": "2026-10-08T11:56:11.263Z", "recordedAt": "2026-10-08T11:56:11.268Z", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "turnId": null, "participantId": "agent", "payload": { "mode": "live", "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "type": "ttv.started", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "051d7464-2030-4925-84c9-135d32b7d22e", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 308, "layer": "L1", "type": "ttv.first_byte", "version": 1, "occurredAt": "2026-10-08T11:56:11.464Z", "recordedAt": "2026-10-08T11:56:11.469Z", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.first_byte", "elapsedMs": 194.93132299999706, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "f36482d2-36c8-4e16-9fef-3246bce217e7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 309, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-08T11:56:11.884Z", "recordedAt": "2026-10-08T11:56:11.880Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "atMs": 87165.65662199998, "type": "silence.committed", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "silenceId": "049872f4-bbac-4561-af98-aa0f938d7071", "durationMs": 1120, "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "9b02d1bf-75b7-4389-9b69-f04f3755b492", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 310, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:13.026Z", "recordedAt": "2026-10-08T11:56:13.031Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "cae213a6-2511-43c4-a1b7-7bee1d12cfa7", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/cae213a6-2511-43c4-a1b7-7bee1d12cfa7.wav", "bucket": "livekit-node-stage", "objectSha256": "7bb22cee0a08c4d8d3fe8e04910a1ac4424cdf2e1d7f35a529b6d327d0aa5639" }, "format": "pcm_s16le", "sha256": "a72e7d34e2ede67b8153b3caea83d670e55fbcc51c565b1447f2b37ec313df74", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:11.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "cae213a6-2511-43c4-a1b7-7bee1d12cfa7", "audio": { "id": "cae213a6-2511-43c4-a1b7-7bee1d12cfa7", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "a72e7d34e2ede67b8153b3caea83d670e55fbcc51c565b1447f2b37ec313df74", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/cae213a6-2511-43c4-a1b7-7bee1d12cfa7.wav", "objectSha256": "7bb22cee0a08c4d8d3fe8e04910a1ac4424cdf2e1d7f35a529b6d327d0aa5639", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:13.014Z" } }, { "id": "f7dbda46-544d-4e60-9132-34e0ba69dd92", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 311, "layer": "L1", "type": "ttv.finished", "version": 1, "occurredAt": "2026-10-08T11:56:13.117Z", "recordedAt": "2026-10-08T11:56:13.120Z", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "turnId": null, "participantId": "agent", "payload": { "type": "ttv.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "2daeca65-8cbe-49c0-8b88-c46b31618814", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "1237f38d-bef7-4400-8ac5-eb4d78c8e726", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 312, "layer": "DIALOG", "type": "dialog.response.ready", "version": 1, "occurredAt": "2026-10-08T11:56:13.139Z", "recordedAt": "2026-10-08T11:56:13.143Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": null, "payload": { "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "type": "dialog.response.ready", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402", "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590", "762f51e9-72b5-4b47-912e-4334dc074040" ] }, "audioId": null, "audio": null }, { "id": "32645fd2-7a03-437e-bec6-06d91ba81bd2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 313, "layer": "DIALOG", "type": "dialog.answer_received", "version": 1, "occurredAt": "2026-10-08T11:56:13.145Z", "recordedAt": "2026-10-08T11:56:13.150Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": "callee", "payload": { "text": "97. 64. 321.", "type": "dialog.answer_received", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "segmentIds": [ "dae61b32-ac5e-4ba0-8186-ee54091c9402", "3d2a17c4-8d7a-44e7-8ecf-1eba66a9d590", "762f51e9-72b5-4b47-912e-4334dc074040" ], "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "2476b9e9-3118-4b9b-8bf2-500ea860fdd7", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 314, "layer": "DIALOG", "type": "dialog.agent.state", "version": 1, "occurredAt": "2026-10-08T11:56:13.152Z", "recordedAt": "2026-10-08T11:56:13.156Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.agent.state", "state": { "ime": "Stefan", "phase": "done", "prezime": "Milošević", "terminal": { "reason": "jmbg_failed" }, "fragments": [], "lastTurnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "jmbgAttempts": 2, "lastQuestion": "ask_jmbg", "nameAttempts": 0, "offerDelivered": false, "clarifyAttempts": 0, "serviceFailures": 0, "mismatchAttempts": 0 }, "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "implementation": "aki@1" }, "audioId": null, "audio": null }, { "id": "d8cc51b0-fd33-4077-84e2-d008ecca11e5", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 315, "layer": "DIALOG", "type": "dialog.termination.requested", "version": 1, "occurredAt": "2026-10-08T11:56:13.159Z", "recordedAt": "2026-10-08T11:56:13.175Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": null, "payload": { "type": "dialog.termination.requested", "cause": "exhausted", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "goalId": "aki.balance", "reason": "jmbg_failed", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "guardId": "jmbg_failed", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "goalIndex": 0, "iteration": 11 }, "audioId": null, "audio": null }, { "id": "3c5f69a8-da6d-49c7-a71e-c6446cd8ab27", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 316, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-08T11:56:13.181Z", "recordedAt": "2026-10-08T11:56:13.184Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": "agent", "payload": { "kind": "closing", "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "type": "dialog.turn.started", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "b2443d4f-622e-4ba9-8061-0ade2ffa177b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 317, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-08T11:56:13.186Z", "recordedAt": "2026-10-08T11:56:13.190Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "asset": { "id": "cb153f65-5bb5-4703-828d-797ab61d357a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/cb153f65-5bb5-4703-828d-797ab61d357a.wav", "bucket": "livekit-node-stage", "objectSha256": "5dfd083ded89f348494f01e7e6885f6766ef1b6d9269e2137d3ed7dc9fc7058b" }, "format": "pcm_s16le", "sha256": "6854358884e1a52a60415bea6dc8f2758b1bfd6d910cf24d32bf04c296a81d95", "channels": 1, "byteLength": 337920, "durationMs": 7040, "sampleRate": 24000 }, "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": "cb153f65-5bb5-4703-828d-797ab61d357a", "audio": { "id": "cb153f65-5bb5-4703-828d-797ab61d357a", "name": "agent-response", "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "6854358884e1a52a60415bea6dc8f2758b1bfd6d910cf24d32bf04c296a81d95", "byteLength": 337920, "durationMs": 7040, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/generated/cb153f65-5bb5-4703-828d-797ab61d357a.wav", "objectSha256": "5dfd083ded89f348494f01e7e6885f6766ef1b6d9269e2137d3ed7dc9fc7058b", "objectByteLength": 337964, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:13.123Z" } }, { "id": "67b48f31-a478-4875-b0e9-5d4ff3e33377", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 318, "layer": "L1", "type": "audio.playback.first_frame", "version": 1, "occurredAt": "2026-10-08T11:56:13.192Z", "recordedAt": "2026-10-08T11:56:13.196Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.first_frame", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "firstFrameAt": "2026-10-08T11:56:13.192Z", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "5c2c9f60-4c8b-4286-8721-c2b232a74f35", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 319, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:15.027Z", "recordedAt": "2026-10-08T11:56:15.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "25f2d515-58d0-4d5a-93eb-5b5b7c63e251", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/25f2d515-58d0-4d5a-93eb-5b5b7c63e251.wav", "bucket": "livekit-node-stage", "objectSha256": "2234605080835fd84caa480eb0be668c6664ee2a610db4168d1184744fd028f7" }, "format": "pcm_s16le", "sha256": "5db3e2fddbf9872904d601cd425b427c1c256865f6bea7c69062698e31b98ea7", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:13.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "25f2d515-58d0-4d5a-93eb-5b5b7c63e251", "audio": { "id": "25f2d515-58d0-4d5a-93eb-5b5b7c63e251", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "5db3e2fddbf9872904d601cd425b427c1c256865f6bea7c69062698e31b98ea7", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/25f2d515-58d0-4d5a-93eb-5b5b7c63e251.wav", "objectSha256": "2234605080835fd84caa480eb0be668c6664ee2a610db4168d1184744fd028f7", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:15.014Z" } }, { "id": "a3c9195e-158b-4231-9d50-1e1950c28750", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 320, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:15.244Z", "recordedAt": "2026-10-08T11:56:15.248Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "167bacc1-379c-4ab1-ba76-9925853a3d10", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/167bacc1-379c-4ab1-ba76-9925853a3d10.wav", "bucket": "livekit-node-stage", "objectSha256": "fddb7d89b564a4be3c15ffefb74c0a4f6ca374da6251398796b6f51e0b933d71" }, "format": "pcm_s16le", "sha256": "6c7784e9f67de459f40f0557078e0301a4a838f2bda494dca130ddb846895396", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:13.192Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": "167bacc1-379c-4ab1-ba76-9925853a3d10", "audio": { "id": "167bacc1-379c-4ab1-ba76-9925853a3d10", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "6c7784e9f67de459f40f0557078e0301a4a838f2bda494dca130ddb846895396", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/167bacc1-379c-4ab1-ba76-9925853a3d10.wav", "objectSha256": "fddb7d89b564a4be3c15ffefb74c0a4f6ca374da6251398796b6f51e0b933d71", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:15.231Z" } }, { "id": "566c0eec-081b-494c-a370-87ad1aed974b", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 321, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:17.033Z", "recordedAt": "2026-10-08T11:56:17.040Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "c15bc022-04e8-4f4c-bbde-d73c5f129877", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c15bc022-04e8-4f4c-bbde-d73c5f129877.wav", "bucket": "livekit-node-stage", "objectSha256": "2d60608903219fa0ab18ea5db878f378dd8d374a170fa2d140f0075a773cb4a1" }, "format": "pcm_s16le", "sha256": "1e3e2c1cce61285fe186e83614440d8451a059680400e41794985ab5746622fb", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:15.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "c15bc022-04e8-4f4c-bbde-d73c5f129877", "audio": { "id": "c15bc022-04e8-4f4c-bbde-d73c5f129877", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "1e3e2c1cce61285fe186e83614440d8451a059680400e41794985ab5746622fb", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/c15bc022-04e8-4f4c-bbde-d73c5f129877.wav", "objectSha256": "2d60608903219fa0ab18ea5db878f378dd8d374a170fa2d140f0075a773cb4a1", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:17.014Z" } }, { "id": "62670243-a26b-4c2f-ae56-bb16a2eb085d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 322, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:17.244Z", "recordedAt": "2026-10-08T11:56:17.249Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "d22c3c41-a1de-40d4-b8ca-11bdf47f8e9d", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/d22c3c41-a1de-40d4-b8ca-11bdf47f8e9d.wav", "bucket": "livekit-node-stage", "objectSha256": "5ebc904dac5ac04b21c1b45147ab85296795c21e4239b817dab61986621e97b9" }, "format": "pcm_s16le", "sha256": "fd4c755cfaaec09bca59808a1811af1f5f50cf028dce98b8a64e6ab7ed128a6c", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:15.192Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": "d22c3c41-a1de-40d4-b8ca-11bdf47f8e9d", "audio": { "id": "d22c3c41-a1de-40d4-b8ca-11bdf47f8e9d", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "fd4c755cfaaec09bca59808a1811af1f5f50cf028dce98b8a64e6ab7ed128a6c", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/d22c3c41-a1de-40d4-b8ca-11bdf47f8e9d.wav", "objectSha256": "5ebc904dac5ac04b21c1b45147ab85296795c21e4239b817dab61986621e97b9", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:17.231Z" } }, { "id": "dd3491e4-767a-4aad-8ed7-c0d0df028bc0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 323, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:19.027Z", "recordedAt": "2026-10-08T11:56:19.033Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "e64f8883-1f0c-4b6c-b60e-9d03ef39ad54", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/e64f8883-1f0c-4b6c-b60e-9d03ef39ad54.wav", "bucket": "livekit-node-stage", "objectSha256": "a39e7c7710e2a04a844706b8c3d67c45e3ca52afc6865c28cae5e6764f719a03" }, "format": "pcm_s16le", "sha256": "c02dcb184f294815fc16677acfa02f1eb73911d1e7e41ecb05031e10fa6f0e17", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:17.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "e64f8883-1f0c-4b6c-b60e-9d03ef39ad54", "audio": { "id": "e64f8883-1f0c-4b6c-b60e-9d03ef39ad54", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "c02dcb184f294815fc16677acfa02f1eb73911d1e7e41ecb05031e10fa6f0e17", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/e64f8883-1f0c-4b6c-b60e-9d03ef39ad54.wav", "objectSha256": "a39e7c7710e2a04a844706b8c3d67c45e3ca52afc6865c28cae5e6764f719a03", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:19.014Z" } }, { "id": "57154800-4531-499b-bbce-dc81a5e8ec3f", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 324, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:19.246Z", "recordedAt": "2026-10-08T11:56:19.251Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "9a1b2030-887e-4be9-bfc8-6ddf7567f8d0", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/9a1b2030-887e-4be9-bfc8-6ddf7567f8d0.wav", "bucket": "livekit-node-stage", "objectSha256": "d67b01d5e25ca2eff734fb82ffaff49f2d2a33faede65a20c63db18c11e0e9bf" }, "format": "pcm_s16le", "sha256": "d4147cdd503352dae4894f5842d3b1d876596eb734fc93b34d15ab5de592a04f", "channels": 1, "byteLength": 96000, "durationMs": 2000, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:17.192Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": "9a1b2030-887e-4be9-bfc8-6ddf7567f8d0", "audio": { "id": "9a1b2030-887e-4be9-bfc8-6ddf7567f8d0", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "d4147cdd503352dae4894f5842d3b1d876596eb734fc93b34d15ab5de592a04f", "byteLength": 96000, "durationMs": 2000, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/9a1b2030-887e-4be9-bfc8-6ddf7567f8d0.wav", "objectSha256": "d67b01d5e25ca2eff734fb82ffaff49f2d2a33faede65a20c63db18c11e0e9bf", "objectByteLength": 96044, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:19.231Z" } }, { "id": "8d670fd9-c0b8-44d7-98eb-b753a752e917", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 325, "layer": "L1", "type": "audio.playback.finished", "version": 1, "occurredAt": "2026-10-08T11:56:20.533Z", "recordedAt": "2026-10-08T11:56:20.538Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "a56b75bf-f1b9-471b-9888-1e97b8847503", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 326, "layer": "DIALOG", "type": "dialog.turn.completed", "version": 1, "occurredAt": "2026-10-08T11:56:20.544Z", "recordedAt": "2026-10-08T11:56:20.550Z", "operationId": null, "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "participantId": "agent", "payload": { "kind": "closing", "text": "Izvinite, ponovo nisam uspela da razumem ceo ЈМБГ. Molim Vas, pokušajte ponovo kasnije.", "type": "dialog.turn.completed", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "turnId": "cad42182-cf81-490c-8a0a-77ec5a4e952a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "820742e9-cd4a-46d3-b8c5-9928317cbb99", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 327, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:20.564Z", "recordedAt": "2026-10-08T11:56:20.574Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "7238cd36-7808-4f2e-bf4c-5b97b967a20a", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/7238cd36-7808-4f2e-bf4c-5b97b967a20a.wav", "bucket": "livekit-node-stage", "objectSha256": "29ca4315b27901dba0bdf1451b62320b64de1ad141d52e6dc0256fb0efcf3aa2" }, "format": "pcm_s16le", "sha256": "be83a6384652314a054b892c3226e00ffefd4556c42ad676d4cc1819b16688bc", "channels": 1, "byteLength": 64320, "durationMs": 1340, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:19.192Z", "operationId": "5aecd3da-5717-4cd1-b80f-736f964866d3", "participantId": "agent" }, "audioId": "7238cd36-7808-4f2e-bf4c-5b97b967a20a", "audio": { "id": "7238cd36-7808-4f2e-bf4c-5b97b967a20a", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "be83a6384652314a054b892c3226e00ffefd4556c42ad676d4cc1819b16688bc", "byteLength": 64320, "durationMs": 1340, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/agent/7238cd36-7808-4f2e-bf4c-5b97b967a20a.wav", "objectSha256": "29ca4315b27901dba0bdf1451b62320b64de1ad141d52e6dc0256fb0efcf3aa2", "objectByteLength": 64364, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:20.544Z" } }, { "id": "d522ea63-f704-4954-b44b-99a626b854c0", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 328, "layer": "CALL", "type": "call.participant_left", "version": 1, "occurredAt": "2026-10-08T11:56:20.570Z", "recordedAt": "2026-10-08T11:56:20.587Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "call.participant_left", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "reason": "jmbg_failed", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c82f16be-f75a-41d9-a8d0-714a10ee5fe8", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 329, "layer": "CALL", "type": "call.ended", "version": 1, "occurredAt": "2026-10-08T11:56:20.570Z", "recordedAt": "2026-10-08T11:56:20.589Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.ended", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "reason": "jmbg_failed" }, "audioId": null, "audio": null }, { "id": "19e970b3-8850-4f6c-baf1-42494081f5c2", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 330, "layer": "DIALOG", "type": "dialog.ended", "version": 1, "occurredAt": "2026-10-08T11:56:20.570Z", "recordedAt": "2026-10-08T11:56:20.590Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.ended", "callId": "6d315966-6ed8-483c-9eff-5c95c6f86c4f", "reason": "jmbg_failed", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb" }, "audioId": null, "audio": null }, { "id": "87565ddb-59d9-45de-92a4-2ff7a1a9bc0a", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 331, "layer": "L1", "type": "vtt.transcript.delta", "version": 1, "occurredAt": "2026-10-08T11:56:20.726Z", "recordedAt": "2026-10-08T11:56:20.730Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": "8a6e7e96-9fcf-4023-8213-4d101f4172f2", "participantId": "callee", "payload": { "text": " ", "type": "vtt.transcript.delta", "turnId": "8a6e7e96-9fcf-4023-8213-4d101f4172f2", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c25e7309-883f-414a-a0fb-614048aa0d1d", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 332, "layer": "L1", "type": "vtt.finished", "version": 1, "occurredAt": "2026-10-08T11:56:20.732Z", "recordedAt": "2026-10-08T11:56:20.736Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "vtt.finished", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "28b34456-815d-41c9-816b-86e19346debb", "dialogId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "sequence": 333, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-08T11:56:20.750Z", "recordedAt": "2026-10-08T11:56:20.754Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "ea41a6fb-00c7-429e-bdfa-f55925edbe19", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/ea41a6fb-00c7-429e-bdfa-f55925edbe19.wav", "bucket": "livekit-node-stage", "objectSha256": "571fe1ebea8a677808e8fd1e589e821a435a3fc83c36c8ecbbc08d330025b919" }, "format": "pcm_s16le", "sha256": "a5faea0ee21ff086d9bfe2e536b34df9b1a1ae6499ccf5e3df177e661212f7ba", "channels": 1, "byteLength": 73920, "durationMs": 1540, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "a9dd85a8-9aa7-432e-8fbd-c4d86d9247eb", "startedAt": "2026-10-08T11:56:19.036Z", "operationId": "3a97dedb-5278-4a88-9afb-d3897ab90178", "participantId": "callee" }, "audioId": "ea41a6fb-00c7-429e-bdfa-f55925edbe19", "audio": { "id": "ea41a6fb-00c7-429e-bdfa-f55925edbe19", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "a5faea0ee21ff086d9bfe2e536b34df9b1a1ae6499ccf5e3df177e661212f7ba", "byteLength": 73920, "durationMs": 1540, "bucket": "livekit-node-stage", "key": "recordings/6d315966-6ed8-483c-9eff-5c95c6f86c4f/audio/caller/ea41a6fb-00c7-429e-bdfa-f55925edbe19.wav", "objectSha256": "571fe1ebea8a677808e8fd1e589e821a435a3fc83c36c8ecbbc08d330025b919", "objectByteLength": 73964, "mimeType": "audio/wav", "createdAt": "2026-10-08T11:56:20.738Z" } } ] } }