{ "id": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "number": "+381114128614", "direction": "inbound", "room": "phone-_4128614_Mg9rfesJmAPm", "status": "ended", "sipCallId": "SCL_7h9yT9T6e8Fe", "sipStatus": "active", "createdAt": "2026-10-04T19:21:22.723Z", "updatedAt": "2026-10-04T19:21:25.013Z", "answeredAt": "2026-10-04T19:21:23.129Z", "endedAt": "2026-10-04T19:21:25.009Z", "endedReason": "Ended locally", "dialog": { "id": "ae2271e0-7d90-4506-bb64-71761c243452", "createdAt": "2026-10-04T19:21:22.723Z", "initialState": { "id": "ae2271e0-7d90-4506-bb64-71761c243452", "turns": [], "inputs": { "pair": "4", "role": "receiver", "loadTestRunId": "9ca2eb85-3d23-4a4d-a81d-b4d163a4045c" }, "status": "created", "version": 2, "collected": {}, "agentState": null, "participants": [ { "id": "callee", "kind": "human", "name": "+381114128614", "status": "disconnected" }, { "id": "agent", "kind": "agent", "name": "Load test 4 receiver", "status": "disconnected", "behavior": { "turns": "submissive", "greeting": { "initiative": "assertive", "interruptible": false } }, "template": { "id": "agent:Load test 4 receiver", "name": "Load test 4 receiver", "audios": { "greeting": { "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?", "format": "pcm_s16le", "sha256": "4382e6c7797485eea4aabfd12133a1aef75a4663cef082182ebe420a1410c5ab", "channels": 1, "byteLength": 238080, "durationMs": 4960, "sampleRate": 24000 } }, "prompts": { "system": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao." }, "latencyCovers": [] }, "definition": { "kind": "code", "options": {}, "voicePack": { "id": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "label": "SIP load test", "model": "eleven_v3", "voiceId": "oICC5xEEbDGIZC1LVOOM", "language": "sr", "provider": "elevenlabs" }, "configuration": { "name": "Load test 4 receiver", "timing": { "softMs": 350, "openingMs": 1800, "committedMs": 1100 }, "behavior": { "turns": "submissive", "greeting": { "initiative": "assertive", "interruptible": false } }, "providers": { "ttv": "elevenlabs", "vtt": "soniox", "reply": "openai" }, "voicePackId": "elevenlabs:oICC5xEEbDGIZC1LVOOM", "systemPrompt": "Govori srpski, prirodno i kratko. Sačekaj sagovornika da završi misao." }, "implementation": { "key": "load-test", "version": "1" } } } ], "currentSpeakerId": null, "awaitingParticipantId": null }, "lastSequence": 20, "historyStartedAt": "2026-10-04T19:21:22.723Z", "events": [ { "id": "024de8aa-fa1a-4943-b085-788ca3ddda4d", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 1, "layer": "CALL", "type": "call.created", "version": 1, "occurredAt": "2026-10-04T19:21:22.559Z", "recordedAt": "2026-10-04T19:21:22.723Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "room": "phone-_4128614_Mg9rfesJmAPm", "type": "call.created", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "number": "+381114128614", "direction": "inbound" }, "audioId": null, "audio": null }, { "id": "33defd1e-f30e-4a23-8fa6-0e4411bae888", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 2, "layer": "CALL", "type": "call.connecting", "version": 1, "occurredAt": "2026-10-04T19:21:22.559Z", "recordedAt": "2026-10-04T19:21:22.723Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.connecting", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211" }, "audioId": null, "audio": null }, { "id": "4afc26ba-9db3-462e-a81e-25bdc20587c2", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 3, "layer": "DIALOG", "type": "dialog.started", "version": 1, "occurredAt": "2026-10-04T19:21:22.559Z", "recordedAt": "2026-10-04T19:21:22.723Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.started", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452" }, "audioId": null, "audio": null }, { "id": "c397a909-cf0c-4aec-b578-f94c6546b6cb", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 4, "layer": "CALL", "type": "call.participant_joined", "version": 1, "occurredAt": "2026-10-04T19:21:22.758Z", "recordedAt": "2026-10-04T19:21:22.773Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "call.participant_joined", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "08a927b1-a714-4152-b1ec-94ac191b0473", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 5, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-04T19:21:22.758Z", "recordedAt": "2026-10-04T19:21:22.778Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "sipCallId": "SCL_7h9yT9T6e8Fe", "sipStatus": "ringing" }, "audioId": null, "audio": null }, { "id": "fdb71cf3-cb06-42e1-9d56-fc1d202ddaca", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 6, "layer": "CALL", "type": "call.sip_status", "version": 1, "occurredAt": "2026-10-04T19:21:23.129Z", "recordedAt": "2026-10-04T19:21:23.135Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.sip_status", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "sipCallId": "SCL_7h9yT9T6e8Fe", "sipStatus": "active" }, "audioId": null, "audio": null }, { "id": "03f2b921-7d05-4e85-9bc4-42524a572058", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 7, "layer": "CALL", "type": "call.connected", "version": 1, "occurredAt": "2026-10-04T19:21:23.129Z", "recordedAt": "2026-10-04T19:21:23.139Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.connected", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211" }, "audioId": null, "audio": null }, { "id": "986577c6-264b-4a03-be47-2040bc6f2702", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 8, "layer": "L1", "type": "vtt.started", "version": 1, "occurredAt": "2026-10-04T19:21:23.143Z", "recordedAt": "2026-10-04T19:21:23.164Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "turnId": null, "participantId": "callee", "payload": { "mode": "live", "type": "vtt.started", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "73f0a1cf-84d4-49ba-ac84-370bc739f0ae", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 9, "layer": "DIALOG", "type": "dialog.ready", "version": 1, "occurredAt": "2026-10-04T19:21:23.174Z", "recordedAt": "2026-10-04T19:21:23.180Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.ready", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "behavior": { "turns": "submissive", "greeting": { "initiative": "assertive", "interruptible": false } }, "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452" }, "audioId": null, "audio": null }, { "id": "39e93d62-3af2-4e7c-869b-36579cd7d222", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 10, "layer": "DIALOG", "type": "dialog.turn.started", "version": 1, "occurredAt": "2026-10-04T19:21:23.183Z", "recordedAt": "2026-10-04T19:21:23.193Z", "operationId": null, "turnId": "28ecabb9-e31d-42ef-bc80-1a67e6203522", "participantId": "agent", "payload": { "kind": "greeting", "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?", "type": "dialog.turn.started", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "turnId": "28ecabb9-e31d-42ef-bc80-1a67e6203522", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "38617f4f-c3ae-4a0d-bbe9-10d76c42ea95", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 11, "layer": "L1", "type": "audio.playback.started", "version": 1, "occurredAt": "2026-10-04T19:21:23.199Z", "recordedAt": "2026-10-04T19:21:23.204Z", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.started", "audio": { "text": "Dobar dan! Hajde da isplaniramo jednodnevni izlet. Koji grad biste voleli da posetimo?", "format": "pcm_s16le", "sha256": "4382e6c7797485eea4aabfd12133a1aef75a4663cef082182ebe420a1410c5ab", "channels": 1, "byteLength": 238080, "durationMs": 4960, "sampleRate": 24000 }, "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "aa47dea4-f1b5-42fe-aae0-2d648e94f75d", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 12, "layer": "L1", "type": "silence.soft", "version": 1, "occurredAt": "2026-10-04T19:21:23.505Z", "recordedAt": "2026-10-04T19:21:23.515Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "turnId": null, "participantId": "callee", "payload": { "atMs": 643.9308009999995, "type": "silence.soft", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "silenceId": "a8fffd4b-0c76-41d4-b5cc-f0132180c44e", "durationMs": 352, "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "59ac737f-60b3-49f3-9dbc-4019e28dbe72", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 13, "layer": "L1", "type": "silence.committed", "version": 1, "occurredAt": "2026-10-04T19:21:24.273Z", "recordedAt": "2026-10-04T19:21:24.294Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "turnId": null, "participantId": "callee", "payload": { "atMs": 1411.9308009999995, "type": "silence.committed", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "silenceId": "a8fffd4b-0c76-41d4-b5cc-f0132180c44e", "durationMs": 1120, "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "c51aff3b-162f-49f1-88f5-be248de306fe", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 14, "layer": "L1", "type": "audio.playback.cancelled", "version": 1, "occurredAt": "2026-10-04T19:21:24.915Z", "recordedAt": "2026-10-04T19:21:24.933Z", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "turnId": null, "participantId": "agent", "payload": { "type": "audio.playback.cancelled", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "participantId": "agent" }, "audioId": null, "audio": null }, { "id": "7f4d6d5a-6622-4ecf-b3a2-abfdcd7cfffc", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 15, "layer": "CALL", "type": "call.participant_left", "version": 1, "occurredAt": "2026-10-04T19:21:25.010Z", "recordedAt": "2026-10-04T19:21:25.017Z", "operationId": null, "turnId": null, "participantId": "callee", "payload": { "type": "call.participant_left", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "reason": "Ended locally", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "0785b5b1-0ba3-4a8c-a18e-9689e28c2d94", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 16, "layer": "CALL", "type": "call.ended", "version": 1, "occurredAt": "2026-10-04T19:21:25.010Z", "recordedAt": "2026-10-04T19:21:25.030Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "call.ended", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "reason": "Ended locally" }, "audioId": null, "audio": null }, { "id": "a800aee3-a2c5-4509-89aa-ff86c238609c", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 17, "layer": "DIALOG", "type": "dialog.ended", "version": 1, "occurredAt": "2026-10-04T19:21:25.010Z", "recordedAt": "2026-10-04T19:21:25.037Z", "operationId": null, "turnId": null, "participantId": null, "payload": { "type": "dialog.ended", "callId": "6a94496f-cf7d-45d6-8b77-5dffa4d8c211", "reason": "Ended locally", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452" }, "audioId": null, "audio": null }, { "id": "3ec12177-bb20-48f2-860e-9af3d17de4d8", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 18, "layer": "L1", "type": "vtt.failed", "version": 1, "occurredAt": "2026-10-04T19:21:25.032Z", "recordedAt": "2026-10-04T19:21:25.052Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "turnId": null, "participantId": "callee", "payload": { "type": "vtt.failed", "message": "No audio received.", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "participantId": "callee" }, "audioId": null, "audio": null }, { "id": "2bd34316-4354-4bf9-814d-4dd850f1d0ee", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 19, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-04T19:21:25.054Z", "recordedAt": "2026-10-04T19:21:25.072Z", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "turnId": null, "participantId": "agent", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "757b4178-791c-4cb7-b4dd-9c6824af9ee3", "key": "recordings/6a94496f-cf7d-45d6-8b77-5dffa4d8c211/audio/agent/757b4178-791c-4cb7-b4dd-9c6824af9ee3.wav", "bucket": "livekit-node-stage", "objectSha256": "6d669f1ca70e9f4730ef8b9baa37ab0645c20737d4fa7a911538ec7414218d64" }, "format": "pcm_s16le", "sha256": "32e5277bfb3e8d0b8954a19b840e9fb32fa71379e5ebf3468996574736ae279f", "channels": 1, "byteLength": 81496, "durationMs": 1697.8333333333333, "sampleRate": 24000 }, "speaker": "agent", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "startedAt": "2026-10-04T19:21:23.208Z", "operationId": "3126a0bf-ee0a-46e8-9bd0-fbd4d082ce50", "participantId": "agent" }, "audioId": "757b4178-791c-4cb7-b4dd-9c6824af9ee3", "audio": { "id": "757b4178-791c-4cb7-b4dd-9c6824af9ee3", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "32e5277bfb3e8d0b8954a19b840e9fb32fa71379e5ebf3468996574736ae279f", "byteLength": 81496, "durationMs": 1697.8333333333333, "bucket": "livekit-node-stage", "key": "recordings/6a94496f-cf7d-45d6-8b77-5dffa4d8c211/audio/agent/757b4178-791c-4cb7-b4dd-9c6824af9ee3.wav", "objectSha256": "6d669f1ca70e9f4730ef8b9baa37ab0645c20737d4fa7a911538ec7414218d64", "objectByteLength": 81540, "mimeType": "audio/wav", "createdAt": "2026-10-04T19:21:24.946Z" } }, { "id": "ce8af7b5-4eb9-4feb-96be-a9693342ac42", "dialogId": "ae2271e0-7d90-4506-bb64-71761c243452", "sequence": 20, "layer": "L1", "type": "audio.recording.saved", "version": 1, "occurredAt": "2026-10-04T19:21:25.073Z", "recordedAt": "2026-10-04T19:21:25.084Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "turnId": null, "participantId": "callee", "payload": { "type": "audio.recording.saved", "audio": { "asset": { "id": "5dd50d25-61e4-4d01-95a6-817f523eff7b", "key": "recordings/6a94496f-cf7d-45d6-8b77-5dffa4d8c211/audio/caller/5dd50d25-61e4-4d01-95a6-817f523eff7b.wav", "bucket": "livekit-node-stage", "objectSha256": "ecbc87d71162aa1824da7cf56a655349df701ebadacfb7e99fac9b1c75b51066" }, "format": "pcm_s16le", "sha256": "8e45eab9667475fd8a4e6cc9430472eb82e9c31631441517913e172c31affdc3", "channels": 1, "byteLength": 83520, "durationMs": 1740, "sampleRate": 24000 }, "speaker": "caller", "sessionId": "ae2271e0-7d90-4506-bb64-71761c243452", "startedAt": "2026-10-04T19:21:23.153Z", "operationId": "471fd206-4528-42c8-b695-59a5cffc5e5c", "participantId": "callee" }, "audioId": "5dd50d25-61e4-4d01-95a6-817f523eff7b", "audio": { "id": "5dd50d25-61e4-4d01-95a6-817f523eff7b", "name": null, "text": null, "format": "pcm_s16le", "sampleRate": 24000, "channels": 1, "sha256": "8e45eab9667475fd8a4e6cc9430472eb82e9c31631441517913e172c31affdc3", "byteLength": 83520, "durationMs": 1740, "bucket": "livekit-node-stage", "key": "recordings/6a94496f-cf7d-45d6-8b77-5dffa4d8c211/audio/caller/5dd50d25-61e4-4d01-95a6-817f523eff7b.wav", "objectSha256": "ecbc87d71162aa1824da7cf56a655349df701ebadacfb7e99fac9b1c75b51066", "objectByteLength": 83564, "mimeType": "audio/wav", "createdAt": "2026-10-04T19:21:25.055Z" } } ] } }